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Language: English

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View All Hours Office Hours Monday - Friday, 8:30am - 5:30pm Saturday & Sunday, Closed

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call 757-606-9223
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Garage Level 2 (0 unit)
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Virginia Norfolk City County Norfolk Hunter's Square The Element At Ghent

The Element At Ghent

111 18th St, Norfolk, VA 23517

5.0 (15 reviews)

Property Rating

5.0
Excellent
Out of 5

5.0 Blended Score

See all 15 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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757-606-9223
  • Monthly Rent

    $1,726 - $2,133

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    611 - 1,132 sq ft

The Element At Ghent
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Move-in Special

THANK YOU FOR YOUR SERVICE: 3% for Active Duty Military Discount off the base rent!

Pricing & Floor Plans

filter results by bedrooms
Palladium $1,726
1 Bed 1 Bath 611 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 222
    price $1,726
    square feet 611
    availibility Jul 19
  • Unit 107
    price $1,726
    square feet 611
    availibility Aug 1
Argon $1,760
1 Bed 1 Bath 685 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 235
    price $1,760
    square feet 685
    availibility Jul 31
  • Unit 311
    price $1,760
    square feet 685
    availibility Jul 31
  • Unit 227
    price $1,760
    square feet 685
    availibility Aug 2
  • Unit 225
    price $1,760
    square feet 685
    availibility Aug 23
  • Unit 233
    price $1,760
    square feet 685
    availibility Aug 26

Gallium $1,856
1 Bed 1 Bath 720 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 344
    price $1,856
    square feet 720
    availibility Aug 6
Cobalt XL $2,133
2 Beds 2 Baths 1,132 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 206
    price $2,133
    square feet 1,132
    availibility Aug 28
Gallium L Call for Rent Not Available
1 Bed 1 Bath 880 Sq Ft
Gallium XL Call for Rent Not Available
1 Bed 1 Bath 919 Sq Ft
Iridium Call for Rent Not Available
2 Beds 2 Baths 1,093 Sq Ft
Cobalt Call for Rent Not Available
2 Beds 2 Baths 1,102 Sq Ft
Palladium $1,726
1 Bed 1 Bath 611 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 222
    price $1,726
    square feet 611
    availibility Jul 19
  • Unit 107
    price $1,726
    square feet 611
    availibility Aug 1
Argon $1,760
1 Bed 1 Bath 685 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 235
    price $1,760
    square feet 685
    availibility Jul 31
  • Unit 311
    price $1,760
    square feet 685
    availibility Jul 31
  • Unit 227
    price $1,760
    square feet 685
    availibility Aug 2
  • Unit 225
    price $1,760
    square feet 685
    availibility Aug 23
  • Unit 233
    price $1,760
    square feet 685
    availibility Aug 26

Gallium $1,856
1 Bed 1 Bath 720 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 344
    price $1,856
    square feet 720
    availibility Aug 6
Gallium L Call for Rent Not Available
1 Bed 1 Bath 880 Sq Ft
Gallium XL Call for Rent Not Available
1 Bed 1 Bath 919 Sq Ft
Cobalt XL $2,133
2 Beds 2 Baths 1,132 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 206
    price $2,133
    square feet 1,132
    availibility Aug 28
Iridium Call for Rent Not Available
2 Beds 2 Baths 1,093 Sq Ft
Cobalt Call for Rent Not Available
2 Beds 2 Baths 1,102 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $400
  • Weight limit
    45 lb
  • Pet Limit
    2
  • Restrictions:
    Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details. ***Pet fee and pet rent discounts for multiple pets described above, will be applied by the leasing office upon application approval.
  • Comments:
    Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month...
  • Cats Allowed
  • Monthly pet rent
    $50
  • One time Fee
    $400
  • Weight limit
    45 lb
  • Pet Limit
    2
  • Restrictions:
    Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details. ***Pet fee and pet rent discounts for multiple pets described above, will be applied by the leasing office upon application approval.
  • Comments:
    Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month...
  • Parking
  • Garage
    Designated Parking Available in Covered Garage Parking. ($50-$60)
    $50/mo
    1 Max, Assigned Parking
  • Storage Fees
  • Storage Unit
    $50/mo

Details

Lease Options

  • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15
  • Short term lease

Property Information

  • Built in 2015
  • 164 units/5 stories

Matterport 3D Tours

1BR, 1BA - Gallium
1/2
Property Site Map

Select a unit to view pricing & availability

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Viewing Floor:
Garage Level 2 (0 unit)
Garage Level 1 (0 unit)
1 (1 unit)
2 (6 units)
3 (2 units)
4 (0 unit)

About The Element At Ghent

Element at Ghent apartments feature 1 and 2 bedrooms apartment homes located in the heart of Norfolk. Apartments feature high-end finishes including private balconies with endless views, stainless steel kitchen appliances, granite tiles, and chic interior design. Based in the national historic Ghent neighborhood of Norfolk, VA, our residents are never more than a few minutes away from downtown, the waterfront, shopping, retail, dining, and the arts. Whether you are visiting the Chrysler Museum of Art, catching a movie in the neighborhood's commercial district, or grabbing a drink at local brewery or winery, you are just a few steps away from your destination. Discover the good life in Element at Ghent apartments.

The Element At Ghent is an apartment community located in Norfolk City County and the 23517 ZIP Code. This area is served by the Norfolk City Public Schools attendance zone.

Unique Features

  • Community gas grill/BBQ area
  • Monthly Social Events
  • Rooftop & Pool-side Grilling Stations
  • Rooftop Deck
  • Controlled Access
  • Controlled building access
  • Light Filled Open Floor Plans
  • 24/7 Emergency Maintenance
  • Apple iMac Station
  • Firepit
  • On-Site Storage Available
  • Premium View of Courtyard ft. Saltwater Pool
  • Valet Trash Services
  • 24/7 Fitness Studio
  • Ghent Downtown Norfolk Local
  • Disposal
  • Full-sized Washer/Dryer
  • Rooftop Deck w/ City Views
  • Saltwater Pool ft. Sundeck
  • Wide Plank flooring
  • 24/7 Secure Package Access
  • Entertainment Area w/ TVs
  • Granby Street
  • Monthly Resident Events
  • Pet Friendly!
  • GE Stainless Steel Appliances
  • 24hr. Emergency maintenance
  • Modern Stone Grey Plank in Living Area
  • Poolside Fire Pit w. Seating
  • Professional On-Site Mgmt
  • Sleek Granite Countertop in Kitchen
  • Stainless Steel Appliances

Contact

View Property Website
Language: English
Closed Today
  • Monday - Friday, 8:30am - 5:30pm
  • Saturday & Sunday, Closed

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

Roof Terrace

Controlled Access

Business Center

Grill

Property Services

  • Package Service
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Door to Door
  • Planned Social Activities

Shared Community

  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space

Fitness & Recreation

  • Fitness Center
  • Pool
  • Bicycle Storage

Outdoor Features

  • Roof Terrace
  • Sundeck
  • Cabana
  • Courtyard
  • Grill
  • Waterfront

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Freezer
  • Walk-In Closets
  • Balcony
  • Deck
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Door to Door
  • Planned Social Activities
  • Elevator
  • Business Center
  • Clubhouse
  • Lounge
  • Storage Space
  • Roof Terrace
  • Sundeck
  • Cabana
  • Courtyard
  • Grill
  • Waterfront
  • Fitness Center
  • Pool
  • Bicycle Storage
  • Community gas grill/BBQ area
  • Monthly Social Events
  • Rooftop & Pool-side Grilling Stations
  • Rooftop Deck
  • Controlled Access
  • Controlled building access
  • Light Filled Open Floor Plans
  • 24/7 Emergency Maintenance
  • Apple iMac Station
  • Firepit
  • On-Site Storage Available
  • Premium View of Courtyard ft. Saltwater Pool
  • Valet Trash Services
  • 24/7 Fitness Studio
  • Ghent Downtown Norfolk Local
  • Disposal
  • Full-sized Washer/Dryer
  • Rooftop Deck w/ City Views
  • Saltwater Pool ft. Sundeck
  • Wide Plank flooring
  • 24/7 Secure Package Access
  • Entertainment Area w/ TVs
  • Granby Street
  • Monthly Resident Events
  • Pet Friendly!
  • GE Stainless Steel Appliances
  • 24hr. Emergency maintenance
  • Modern Stone Grey Plank in Living Area
  • Poolside Fire Pit w. Seating
  • Professional On-Site Mgmt
  • Sleek Granite Countertop in Kitchen
  • Stainless Steel Appliances
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Freezer
  • Walk-In Closets
  • Balcony
  • Deck
Expenses
Recurring
Assigned Garage Parking $50
Cat Rent $50
Dog Rent $50
One-Time
Storage Fee $50
Cat Fee $100 - $400
Dog Fee $100 - $400
Office Hours
Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday Closed
Sunday Closed
757-606-9223
Neighborhood

Hunter’s Square sits just two miles northeast of Downtown Norfolk, which is easily reached by vehicle, public transit, foot, or bike. Residents appreciate the neighborhood’s pedestrian- and bike-friendly streets, as is makes getting around the area a breeze. The neighborhood’s central location makes it highly sought-after for those looking to live close to the city. Hunter’s Square features a quaint residential area, as well as the Huntersville Park. The neighborhood boasts a low cost of living, proximity to the city center, and easy access to the University of Norfolk. Apartments available for rent in the area range from longstanding buildings to modern, upscale complexes.

Learn more about living in Hunter's Square 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Tidewater C.C., Norfolk Campus
Drive: 2 min 1.1 mi
Eastern Virginia Medical Sch.
Drive: 3 min 1.5 mi
Old Dominion University
Drive: 6 min 2.6 mi
Norfolk State University
Drive: 6 min 2.6 mi
The Element At Ghent is within 2 minutes or 1.1 miles from Tidewater C.C., Norfolk Campus. It is also near Eastern Virginia Medical Sch. and Norfolk State University.
Schools
  • Public Schools
  • Private Schools
W.H. Taylor Elementary School
Public Elementary School
Grades PK-5
341 Students
Attendance Zone
Ghent School
Public Elementary & Middle School
Grades K-8
482 Students
Nearby
Blair Middle
Public Middle School
Grades 6-8
1,149 Students
Attendance Zone
Granby High
Public High School
Grades 9-12
1,837 Students
Nearby
Property Identified
Maury High
Public High School
Grades 9-12
1,697 Students
Attendance Zone
Ghent Academy
Private Elementary School
Grades PK-1
Nearby
Ghent Montessori School
Private Elementary & Middle School
Grades PK-8
109 Students
Nearby
Tabernacle Of Prayer Christian School & Child Cc
Private Elementary, Middle & High School
Grades PK-12
78 Students
Nearby
Yeshiva Aish Kodosh Talmudical Academy
Private High School
Grades 9-12
27 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Transportation options available in Norfolk include Monticello, located 1.0 miles from The Element At Ghent. The Element At Ghent is near Norfolk International, located 5.9 miles or 12 minutes away, and Newport News/Williamsburg International, located 27.2 miles or 40 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Monticello
Walk: 19 min 1.0 mi
York Street Freemason Station
Walk: 22 min 1.2 mi
Civic Plaza Station
Drive: 3 min 1.6 mi
Macarthur Square Station
Drive: 3 min 1.6 mi
Evmc Fort Norfolk Station
Drive: 3 min 2.0 mi
Commuter Rail Distance
Commuter Rail Distance
Norfolk
Drive: 4 min 2.2 mi
Newport News
Drive: 32 min 21.1 mi
Newport News
Drive: 46 min 35.2 mi
Airports Distance
Airports Distance
Norfolk International
Drive: 12 min 5.9 mi
Newport News/Williamsburg International
Drive: 40 min 27.2 mi
Walker's Paradise
90
Walk Score®
Out of 100
Lace up your walking shoes because this area is considered a walker’s paradise.
Good Transit
56
Transit Score®
Out of 100
The area around this property has good transit with many nearby transportation options.
Bikeable
69
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Element At Ghent.

Shopping Centers Distance
Shopping Centers Distance
Monticello Plaza
Walk: 5 min 0.3 mi
Twenty First Street Pavilion
Walk: 7 min 0.4 mi
The Palace Shops & Station
Walk: 7 min 0.4 mi
The Element At Ghent has 3 shopping centers within 0.4 mile, which is about a 7-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Fred Heutte Center
Walk: 13 min 0.7 mi
Virginia Zoo
Drive: 3 min 1.2 mi
Nauticus
Drive: 3 min 1.6 mi
Children's Museum of Virginia
Drive: 7 min 3.7 mi
Norfolk Botanical Garden
Drive: 14 min 6.6 mi
The Element At Ghent has 5 parks within 6.6 miles, including Fred Heutte Center, Virginia Zoo, and Nauticus.
Hospitals Distance
Hospitals Distance
Childrens Hospital of The Kings Daughters
Drive: 3 min 1.4 mi
Sentara Norfolk General Hospital
Drive: 3 min 1.9 mi
Bon Secours DePaul Medical Center
Drive: 4 min 2.5 mi
The Element At Ghent has 3 hospitals within 2.5 miles, the nearest is Childrens Hospital of The Kings Daughters which is 1.4 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
US Naval Saint Helena Annex
Drive: 7 min 2.8 mi
Norfolk Naval Shipyard
Drive: 10 min 4.7 mi
U S Coast Guard Station
Drive: 15 min 8.3 mi
The Element At Ghent has 3 military bases within 8.3 miles, the nearest is US Naval Saint Helena Annex which is 2.8 miles away and a 7 minute drive.
 
 

Property Ratings at The Element At Ghent

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

5.0
Excellent
Out of 5

5.0 Blended Score

15 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
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3/17/25
Highly Recommend this Buidling!

Absolutely great building. The management team is incredibly helpful and friendly and flexible for tenants in the military. The one service request I put in while living there was handled within a couple of hours. Common spaces are well maintained, and there are several events that they host for residents throughout the year. The area is also one of the best in Norfolk, and the area is very walkable with a great gym nearby, a grocery store in walking distance and lots of great restaurants and bars

Property Manager at The Element At Ghent, Responded To This Review

We could not be happier that Element at Ghent has been such a good experience for you. Thank you for providing this feedback. If you need anything from us, don't hesitate to reach out.

1/11/25
Military Friendly place to live !

Great Quality: The Noise Installation was Perfect. Very positive, uplifting community. Very Affordable and military-friendly. Pet Friendly and extremely clean! Excellent staff as well

Property Manager at The Element At Ghent, Responded To This Review

Thank you so much for taking to provide feedback! We are thrilled that your experience at Element at Ghent was so positive!

6/4/24
Great place to live!

Overall felt safe and quiet! Clean and any maintenance was promptly attended to. Very courteous front desk staff. Lived here for years but apartment truly felt like a home. Only reason I moved was to by a house. Special shout out to Harley, Janice, and Johnny for being wonderful staff!

Property Manager at The Element At Ghent, Responded To This Review

Thanks for your review! We're so happy to learn you feel content here. Most of all, it's excellent feedback that our team has provided prompt and excellent service across the board. Thanks again!

10/2/23
You want to live here!

Besides the apartments and amenities being very clean, modern/cozy and safe, the staff’s hospitality is what truly made this place feel like a home away from home. Due to a busy life/work schedule, I’ve moved 18 times and Element at Ghent does not compare to anywhere else. The apartments are located in a safe and beautiful area accessible by foot to all the fun spots and restaurants/bars in Norfolk and Ghent. The community at Ghent is very friendly and this is, mainly, thanks to Janice and Harley who go the extra mile to get to know their residents on a personal level and plan frequent events to bring the community together. The events are always very fun and have a huge turnout too! Janice and Harley even make most of the food and drinks on their own time for these events so they can budget for more frequent events and prizes. I mean come on!!! Also…shout-out to the maintenance team with Johnny and Kevin. They make sure maintenance requests are taken care of immediately and always do a great job to make sure whatever problem I had doesn’t occur again. Karen, I don’t know what sorcery she uses but the apartment complex is always spotless and smells amazing!!! Any time I have guests over, the first thing they compliment when they walk in the building is how clean and welcoming it is and how good it smells. My partner and I loved living here and would recommend it to anyone wanting a safe and welcoming home environment. Janice and Harley, I’ll miss frequently stopping by your office just to talk about everything and anything. Thank you for being so amazing and keeping the apartment complex in such good shape!

Property Manager at The Element At Ghent, Responded To This Review

Wow! This review blew us away. Thanks for raving about your experience and the team for the hospitality and service they provide! This is amazing to hear and we're so happy to know that you have such a positive outlook on the community.

5/31/23
Excellent place to live

Spent the last year living at The Element. The property was fantastic, and in a great location. Management was great and helped out with everything. Reccomend it!

Property Manager at The Element At Ghent, Responded To This Review

Thanks for this review and for sharing that your first year of residency was amazing! It's so nice to know that you've found so much to love about the community and that you'd recommend it others. Thanks again!

4/25/23
Great place to live

Just spent 3 years living here and wouldn't have moved if I didn't have to. The facility and staff were great, never had a problem.

Property Manager at The Element At Ghent, Responded To This Review

Thanks for this feedback and for sharing that your three years of residency were wonderful!

6/12/21
Best Apartment in the Area

You won't be able to find a friendlier staff. They're very thoughtful and considerate of tenants. Maintenance issues are fixed very quickly. I often got a knock at the door within an hour of putting a request in. The amenities are all great. The pool environment is tons of fun if you are looking to meet new people. They are constantly updating the amenities as well and can tell they really invest in the place. Best apartment experience I've had yet.

Property Manager at The Element At Ghent, Responded To This Review

Thank you for this review. We are so glad you have been having a joyful experience. Your feedback is greatly appreciated, and if there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Element at Ghent Apartments as your place of residence and we hope you have a great day!

10/15/19
Great apartment, great location, and great staff

When I first entered the facility, the area was clean and it smelled clean as well. The staff was very helpful, kind, and understanding as they took me on a tour through the building. It was very impressive how one of the staff members knew the names of almost all of the tenants that would walk past her or that would see her. They try to make the living space that you occupy a home rather than being a place that you occupy for eat, sleep, and go back to work the next day. Also, very professional staff.

Property Manager at The Element At Ghent, Responded To This Review

Thank you for taking the time to share with us why you love calling Element your home! We appreciate the special shout out of our team members for their great service and care they have been able to provide you. As always, please do not hesitate to reach back out to us, if you were to need anything going forward. Thanks again!

10/14/19
Outstanding!

I’ve lived in the Element for just over a year now and recently renewed my lease for another year! The facilities are great, all brand new appliances, very friendly and helpful staff, and great amenities with the building itself. Well worth the price you pay with the quality of living here. Convenient location too with dozens of restaurants within a 1-2 mile walk/drive and multiple dog parks within a short drive. Highly recommended to call them now!

Property Manager at The Element At Ghent, Responded To This Review

Thank you! We appreciate the kind words about our community and staff. Here at Element, we strive to provide excellent customer service to all current and future residents and we’re so glad to read that your encounter with us has been a positive one. Have a great day!

3/9/18
BEWARE

Pay attention to the negative reviews on this building because they are the most truthful as they are residents who have lived in this building the longest. We just ended our lease after 15 months. Thank goodness we did. There has been nothing but problems since we moved in. Break ins in a "locked" garage, pets constantly peeing down the entire stairwells and it being there for weeks before it was cleaned, incompetent office staff, constant middle of the night fire alarms, and the list goes on. If you for some reason choose this "luxury" building out of the thousands of other rentals in the Ghent area beware. It's hardly even in Ghent as it is on the outskirts so you have the constant traffic of shady people. Another would be the cost for parking in the garage that's NEVER full. Do yourself a favor and live in the apartment building next door or over on 21st St. Make sure to be very thorough on your move in inspection because it will become imperative on move out. Plus the office staff likes to enter your apartment for pre move out inspections without your knowledge. I can't say enough and how I'm glad we got out of this horrible apartment with a shady company and management. Being military it's very easy to spread the word on places not to live in Norfolk and this would be one of them that I will forewarn anyone who's looking for a new place to live.

Property Manager at The Element At Ghent, Responded To This Review

We're terribly sorry to hear you did not have a more positive experience at our community. Our goal is to always provide quick and courteous service, but we need to be made aware of concerns so we can promptly address the matter. We wish you the best moving forward and hope all is well! Thank you. - Property Manager, Janice Hale

11/13/17
Not worth the high price, things always breaking

I would suggest not moving into this complex. Although it looks nice there are too many issues of things not working for the high price you pay when living here on a day to day basis.We haven't gone a month when at least 1 elevator was not broken for a few days. There have been times when all of the elevators were broken at once. This is a major issue when you live on the 4th floor and have to climb stairs with an injury or moving into the complex. At one time the elevator was broken for two weeks. In addition, there have also been multiple occurrences where the garage doors have been broken and stuck open or shut. The garage doors are supposed to work with a garage opener but the staff here leaves the doors open frequently which reduces the security of the building. There have also been multiple occurrences of the trash chutes door mechanism being broken for long periods of time. This means that we have to put our bags of trash in the room next to the chute, which then smells up that section of the hallway. Also, there is a major ant problem here. When there were hundreds of ants crawling in the hallway and coming through the bottom of my door I went to complain and asked them to take care of the problem and to spray. The office staff response was "oh yea, we have a problem with ants in our courtyard". She said there was nothing they could do it about it. Horrible customer service and complex when you have to go buy ant spray yourself for the common areas and spay the area yourself. Also, my bill was never right. They always try to overcharge you with your monthly rent and when you go to the office for help, they say they can't help you. There are a lot nicer complexes in the area for a lesser price where things actually work!! Trust me, take your business elsewhere!

Property Manager at The Element At Ghent, Responded To This Review

While we embrace all feedback to better improve our service, we are disappointed we did not live up to your expectations. We know there is occasionally an issue with the elevators and trash chute, but our maintenance team does their best to address these matters as quickly as possible. Unfortunately, they sometimes need to wait for parts to come in, but they are always working to ensure everything is in top shape for our residents! As for the pests, we are always happy to schedule pest control for such situations. We just ask that contact us or stop by the office, so we can make the appointment. We will keep your comments in mind as we move forward! Thank you.- Kasey Lawson, Property Manager

6/27/17
Fantastic apartment complex and staff

I have been a resident for nearly a year and have very much enjoyed my time here. Parking- no one was forced to pay any fees. It is a new policy that does not affect current leases. You were grandfathered in and had the option to renew or not renew so it is unfair to say there was a surprise and/or hidden fee. There is also street parking that is not timed for guests and usually there spots available. Security- this is the most secure building I have lived in. You can only do so much if residents are letting cars in behind them through the door and/or garage door. The nearby apartments garage’s are open with no gates and anyone can get in or out. There have not been constant break-ins and of the few that have occurred- most of the owners of the vehicles will not file a police claim. They will get on the websites and complain but not file the report? Staff- the staff is beyond friendly and accommodating. They are incredibly responsive and proactive about getting information out. They post info about events and policies with weeks if not months notice. It is your fault for not reading them or your lease, which clearly states the policy for renewals and move outs. There is the occasional mess caused by a disrespectful resident. There is not a maid staff on had 24 hours a day (and I have yet to see an apartment that does have that) and the staff can’t always drop what they are doing to clean up after these rude people. With that being said- they make every effort to get it taken care of right away and they do it with no judgment and smiles on their faces. Trash- the trash chute is not meant to be your normal method for trash removal. It is there for the occasional quick drop of something smelly or what have you. The valet is reliable and efficient. The hours are also reasonable for trash pick-up- no one wants to have to walk by smelly trash all day. There is also a dumpster if you need to get your trash out outside of the valet hours. The elevator has been broken a few times but this is few and far between and not for a long time now (as in many months)- similar to the garage gate. The price is competitive and not inappropriate for the area and comps. The staff and amenities are fantastic. I have multiple friends living at near-by apartments (including the ones mentioned in other reviews) and they all agree this one is the preferred apartment building.

Property Manager at The Element At Ghent, Responded To This Review

Wow - we can't thank you enough for your support and this thorough feedback. It's true we do our best to provide a comfortable community anyone would be proud to call home, but we also understand expectations are different and we don't always meet the mark. We are committed to providing five-star service and are always happy to lend a hand or answer questions! We appreciate your input and hope you'll contact us if you have any requests or concerns arise. Thank you again. We hope you continue to enjoy your stay!- Property Manager, Janice Hale

4/17/17
New Management ruined the complex!

DO NOT LIVE HERE, they make it sound really nice and great but then slowly change things and make it significantly worse than the surrounding apartments. The old management took care of and valued the residents a new shell company bought the complex and it has gone downhill fast. I will move out as soon as my lease is up! The neighboring complexes have comparable prices with fewer fees and better service. The new policies and fees added (parking when there are typically 80 extra spots at night) are killing the complex and the resident experience. If a friend comes in and visits from out of town instead of welcoming them in and letting them use one of the many empty spots they must park on the street which is limited during the daytime. The apartment itself is nice (why I give one star--and that's the lowest they let me go) but the complex management does not look out for residents interests instead they just look at how deep their wallets are. I used to be able to have guests come and barbeque but now that's a $150 reservation fee because the complex is only about taking your money instead of providing you a great place to live.

3/31/17
Nice Complex, Increasing Prices

I've lived at the Element for a couple of years now. I have been generally pleased with the complex. The apartments are newer and fairly well done on the inside. It's location makes it convenient to a lot of places in the Downtown and Ghent area. Unfortunately the complex was transferred to a new management company that seems to prefer making money over anything else. We've had a $15 monthly maintenance fee, $20 monthly trash fee, and $35 monthly parking fee (per spot) all added. This is on top off no longer having free access to reserve the clubhouse, it now costs $150. In relocating out of Norfolk, but if I wasn't I probably wouldn't renew my lease at Element with this new management company.

6/6/16
Individual rooms are great, but other issues make it not worth the price

Since this is a brand new apartment complex, you expect that it will be a nicer than other places, and that you will pay for that luxury. The good: the individual rooms are great: spacious, nice appliances, granite countertops, the works. The grounds are also nice, with a pool, outdoor grilling space, fun common room with a pool table and other activities, The staff is usually friendly, and they are willing to help you on on some things. They also host events from time to time. The bad: those events can be fun, but they would probably be more fun if you knew about them more than a couple hours beforehand. Its great to do wine-down Wednesday at 5:30, but it's not great that all the residents find out about it at 3:30. The biggest issue however, is that it seems as if the machinery that is in common spaces is always broken. We haven't gone a month since I got here almost a year ago that at least 1 elevator was not broken for a few days. There have been times when all of the elevators were broken at once. In addition, there have also been multiple occurrences where the garage doors have been broken and stuck open or shut. Currently, the entry door has been stuck open for over a week, which greatly compromises the security of the complex.There have also been multiple occurrences of the trash chutes door mechanism being broken for long periods of time. This means that we have to put our bags of trash in the room next to the chute, which then smells up that section of the hallway. Lastly, there have also been one or two periods where a key fob reader has been broken, so we had to go around the building to get inside. If this were an older complex, I can understand some issues. But for a brand new building, all of these problems are inexcusable. And on top of that, they nickel and dime you upon move out. You pay a security deposit, yet that deposit does not go towards any damage in your apartment. So when you move out, if your stove is not clean, they charge you additional money to cover the cost. They also will steam clean the carpets when you leave, and charge you for the service. If they have cleaning staff come in and clean the apartment when you move out anyways, why charge you if you do not clean it? If it doesn't cover anything for the renter, why pay a security deposit at all? We pay a high price to live here, and they are increasing it even more for the upcoming rental term. The huge cost is not really worth it at this point.

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The Element At Ghent Photos

  • The Element At Ghent

  • 1BR, 1BA - Gallium

  • Pool

  • Roof-Top Terrace

  • Roof-Top Terrace

  • Roof-Top Terrace

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  • 1 Bedroom

  • Argon

  • 1 Bedroom

  • 1 Bedroom

Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Element At Ghent has one to two bedrooms with rent ranges from $1,726/mo. to $2,133/mo.

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You can take a virtual tour of The Element At Ghent on Apartments.com.

What neighborhood is the property located in?

The Element At Ghent is in Hunter's Square in the city of Norfolk. Here you’ll find three shopping centers within 0.4 mile of the property. Five parks are within 6.6 miles, including Fred Heutte Center, Virginia Zoo, and Nauticus.

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111 18th St

Norfolk, VA 23517

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