The Ashborough

Before you consider leasing an apartment in Ashborough, take note of the following negative aspects of the property: 1. Prepare for constant disturbance from the upper floor, making it difficult to focus on work or get a good night's sleep. Even the sound of footsteps is clearly audible, making it an unfavorable place for remote work. 2. Enjoying a meal on the balcony is impossible due to the constant shower of dust particles and dog fur falling from above. The wide gaps between the balcony floorboards allow everything to fall through. 3. Opting for the 4th floor to avoid the aforementioned issues might seem like a solution, but without an elevator, you'll have to carry all your packages and groceries by yourself. Moving in and out of the apartment will also be challenging. 4. Stains cover the corridors and stairs, indicating a lack of cleaning and maintenance. Trash cans, wrappers, and waste papers are scattered around, giving the impression that nobody cares about the cleanliness of the common areas. 5. The AC/Heating units in each apartment emit a constant loud humming noise that takes time to get accustomed to. 6. The gated community is nothing more than a deceptive facade. Numerous cars and vehicles wait outside the gates until someone opens them. It's easy to enter the apartment community without a key, as they have a walk-in option available for anyone. Additionally, there is no monitoring of who enters or exits the community, whether on foot or in a vehicle. 7. Safety from fire-related hazards is questionable. In a recent incident, a fire alarm in one unit buzzed for an hour while the resident was absent. It was only after someone reported the issue that a leasing office staff member arrived and opened the door, revealing a smoke-filled apartment. If they had a reliable fire alarm system, the fire department would have been automatically notified. These are just some of the reasons why I would not recommend Ashborough Apartments.

I've had a garage that has been on and off broken for 7 consecutive weeks. "Repairs" happen while I'm away at work for me to come home as a non garage professional an know it's not right. The front office doesn't care and frankly, aside from Tracy who is great. I'd be under the impression I'm dealing with a bunch of kids on their first summer job mom and dad forced them to work. They've also days to respond to a leak in my home. Work orders are also closed with out ever following up with tenants or investigating the issues. So , if you are looking for your home to work. This is probably not the community for you. Features are standard at best for the area and maintenence is a joke. If it weren't so costly to lease break, I'd leave now

I have been in this community for seven years off and on and I am enjoying my stay.

I’ve been here a few months now and I am very pleased. The community is quiet and peaceful. The grounds are always neat and the maintenance staff is very responsive.

Absolutely love living here, my apartment is beautiful, the co plex is beautiful, my neighbors are awesome, and the staff is really awesome and understanding! Best apartments I have ever lived at!

This is a quiet comfortable bedroom community. I love living here.

The place is quiet, has a very nice neighborhood, everything is close by, and the view is nice.

Love the neighborhood. Everything is close by. The people responds super fast when you need soemthing.

Do not move here! The maintenance is defunct and almost completely useless. Even if it's an emergency, they are unprofessional and nothing happens without mass amounts of stress and wasted time. The pools are filthy, and I mean disgustingly filthy. All of the breezeways need a serious pressure washing. They smell and look of like an alley where the inebriated and homeless would relieve themselves. There are many other complexes around here that are renovated and properly maintained with a professional attitude. Also they cost the same as this incredibly expensive nonsense.

I have lived here for three years, and the management team has been great at meeting any needs I have had for my apartment. The grounds are very well kept, and this is a quiet and friendly community.

I would not recommend moving the Ashborough. They will raise your rent by more than 30%. Their trash service is inconsistent and poor. Their maintenance system is horrible and you have to constantly call and email in order to have anyone come out and address the issue.

Been here for 8 years the management company changed once that I know of. My overall experience in being here has been positive. The staff has been professional and friendly .

I love it here a lot of times it's very noisy. My Daughter wakes me up and tells me she can't sleep because it's a lot of loud noises under her room.

It’s okay it’s nice but it’s hard to get maintenance to fix what needed to be fixed

Great staff, beautiful community, would highly recommend! A

They have given us apartment in 2505 saying it's completely workable.but nothing was ready when we moved in.thermostat not working.patio windor door nets all torn.dishwasher broken all water coming out on floor.even after raising maintenance requests,it has been 2 weeks and nothing has been fixed.after paying so much rent such awful service is not expected.2 weeks have been miserabl.dont know how I'll I live here one year.awful

They sell it as “luxury apartments” and the only luxury is the rent per month. No interest in keeping tenants after many years of continuous rent increases. Let’s see if this summer we have two pools open or if we are closing one to save money

This is such a wonderful community to live at. Extremely happy here.

Maintenance is great, I used to live in a house, and one of the things that I love is the fact to call maintenance when something breaks, instead of find someone who fix that specific problem. The service is great and professional.

I lived here for 15 months. During which, 1 out of 6 maintenance requests were fulfilled (and the one time they did, they came without me home which I specifically asked them NOT to do). The property manager Jenny is nice, but she needs more (or better help). The leasing agents are kind however I found they could rarely answer my question and I always had to go to Jenny. The apartment itself was nice, however grossly over priced. The “security” gates all around the complex are completely unlocked/open (you don’t need a faab), so they don’t provide much security. And (I understand covid happened but come on) throughout 2020 and some of 2021 all the amenities were either closed or limited to 9a-5p (at which time everyone is at work so how do you use these?) - the amenities which we PAID a non refundable fee for!!? I believe it was $400-$450 and we didn’t even get to use the amenities. Overall very disappoint in The Ashborough and would NOT recommend. PS I read reviews like mine and didn’t listen - be smarter than me and listen.

Ashborough is a great to place to live. My husband and I moved in January 2020. The apartments are spacious and location has a great setting as I don't feel like I am living in a hotel. It is one of the apartment complexes that have garages and is in walking distance to a shopping center. Freddy Maintenance Manager is very responsive and knowledgeable. Highly recommend. Sharon D.

Have been living here for maybe 4 years now and it feels like home. Love that I can walk around the neighborhood, it's very safe and my neighbors are nice, very close to shopping centers, and LOVE the pool in the summer. Great place to live.

The Ashborough is by far one of the best communities I have the privilege to be a part of. The staff truly cares about the residents here and they have proven that by their actions!

I have now lived here for over two years, and I am very pleased with the community, the managerial staff, and the maintenance of the property. I would recommend this apartment community to anyone who is interested in a quality living environment.

This is such a nice community. I am new to area and visit a few apartment developments. I can not believe how lucky I was to find Ashborough. I am extremely happy here. It is the perfect place for me.

Been a resident for 3 years and we love the apartment. The community is very friendly we have great neighbors, we feel safe and at this point in our lives I can't image wanting to move. Plus the garage is a big incentive...

One of the great benefits of living in a community like the Ashborogh is the maintenance needs, when something breaks down they come very fast and fix it o replace right away. Theyre very knowledgeable and professional.

Beautiful well kept property; excellent Leasing/Management personnel; Excellent location; very close to Route 7; great shopping malls...one is within 2 minute walking distance and beautiful floor plans

If you are looking for a great place to live that is convenient to One Loudoun and shopping and other amenities, consider the Ashborough Apartment complex as an affordable option. Check it out and see for yourself.

I love living at the Ashborough. I moved from out of town and felt lucky when I found this apartment complex.. It has everything I need and the staff is very friendly.

Better promptness and contact with call and text for maintenance requests

We have been with the Ashborough for over 3 years now, we love our apartment, the property is well taken care of, we feel safe and right now I can't imagine living any where else.

Peaceful, quiet, and close to good shops for our everyday needs.

I moved here for safety concerns and value the added security in place with the gates. If you are looking for a safer community to reside in, then you should move here.

Ashborough is a great place to live with easy access to shopping, gym, yoga studio, beauty services and restaurants which are all walkable. And there are spacious balconies with even 1 bedroom den floor plans. There is a walking trail around the community so you do not feel trapped inside the apartment complex. The option to have an attached garage is a big differentiator along with plenty of parking compared to other rental communities. Plus there is easy access to a bus that will take you to One Loudon or to the Dulles Town center. I would highly recommend living here.

The manager is very professional , All employers should have a better service to the residents ,

I appreciate the communication with the office in dealing with any issues.

It's been really great ever since there was a change in ownership. Management has been on top of everything and it's so nice to live here. They are constantly finding ways to improve the community.

The team needs more proper training. Too many times do i get different versions of facts as if no one really knows whats going on.

Unfavorable response. Moved to the community 3 weeks ago and the office and maintenance unresponsive. Office staff screamed at me. Horrible for a luxury apartment. Definitely expected more

We feel like home in this community and everything is close by

Our move in was delayed 6 days due to staff not escalating issues to the proper authorities. There was significant smoke damage from the previous tenant smoking in the apartment (masked during our walk-through prior to signing the lease) and the painting crew continuously lied about painting the entire apartment. Multiple times, we were told that the apartment was complete and each time we arrived to find that in fact it was only touched up, not fully painted. (While not a serious cosmetic issue, a touch-up job wasn't enough to get rid of the substantial cigarette smell. After 6 days my wife and I accepted the state of the apartment, even though the painting was (as maintenance supervisor Freddy stated) "not a professional job" it was a "rush job." Based on the reputation and advertisement of the community, we certainly expected a much better experience in dealing with these issues. We sincerely hope major issues are quickly communicated in the future to resolve problems in a timely manner.

Great community, great staff and great maintenance team. Overall quite neighborhood with friendly neighbors.

Living at the Ashborough has been a pleasure nice apartments and grounds.

The Ashborough is a gated community. Always feel safe. The staff are always very nice and do their best.

I have been here almost a year and the place is beautiful and well kept! I plan to re-new my lease because I love it here!

The Ashborough is a beautiful community hidden in Ashburn. The new management is excellent and also the maintenance crew. They have taken great efforts to uplift this community.

Excellent management, mainly Johnathan and AJ. Prompt about getting back to me. Love living here and hope to stay through retirement.

Our experience was terrible based on the quality of the apartment, terrible noise/sounds, and overall cleanliness of the common areas. Garbage area was always a mess, large dog poop not picked up by owners, and lack of timely maintenance crew response. Furthermore, management was out for every penny—consistency overcharged for electric utilities that was never corrected. Finally, the day of move out they sent someone who gave us an A rating on the unit; yet manager only returned $40 of our deposit with zero explanation. Bottom line, if I could give them zero stars, I would!

Unfortunately terrible experience here because of SOUNDS INSULATION . I have been staying this apartment more than 6 months. My problem starts when new neighbors move to upstairs. These apartments literally has no sound insulation. I hear ever steps of my upstairs neighbors. And there is specific spot make annoying noise. I have already requested maybe 6 times maintenance but they still didn’t do anything. Totally frustrating!!!