The Arbors of Central Park

This apartment is a nightmare, and I strongly warn against renting here. I've lived here for three months, and it’s been miserable. Believe the poor reviews; good ones may be fake. Living here is deplorable due to incessant noise, negligence, and disregard for tenants. It’s the worst apartment I’ve rented. Issues persist, making tenancy unbearable. Noise is a major issue; sound insulation is nonexistent. Upstairs neighbors’ constant stomping, furniture dragging, and dropping of items rattle fixtures, making the both bedrooms unusable for sleep, and any area unsuitable for quiet enjoyment. The subflooring was supposedly repaired after repeated concerns were raised, but vibrations from upstairs and the outdoor AC unit persist. I reported the AC issue on my move-in checklist and via emails, but management ignored me. I provided audio-visual evidence of the noise and vibrations, but it was dismissed. Plumbing issues are rampant, with weekly shutoffs and "etiquette" emails blaming residents for poor infrastructure. My first-floor bathroom had water leaking from the upstairs unit’s vent fan. Repairs left gaps in the ceiling, plaster on the carpet, dust in the bathtub, paint on the floors, and no accountability from management. Property management is incompetent. My properly registered vehicle, with an updated Texas license plate, was towed without notice due to a disconnected carport system requiring manual updates—a fact never communicated. I lost a workday, paid for an Uber to the impound lot, and needed a brake adjustment due to the tow company’s negligence. A damaged carport nearby went unrepaired for nearly a month. The parking lot has vehicle-damaging potholes. Residents pay for an unused package locker system. The “SmartRent” system allows the complex to override controls without consent. Upon move-in, the unit had debris in the carpets, improperly hooked-up appliances, and broken fixtures. Management claimed ignorance about the unit’s condition before my tenancy. I offered to swap units if issues weren’t addressed, but management ignored me for months until I demanded a meeting. They admitted negligence, offering to reimburse my Uber fee only if I waived liability and agreed to a gag order, which I rejected. This complex’s neglect, poor communication, and failure to address urgent issues make it unbearable. DO NOT RENT HERE. I’ll never do business with their parent company, BH Management Services, LLC, and hope to leave soon.

This property is beautiful and clean! love the staff

50 dollars every time the see a bbq grill even on your patio not in use. TONS of fees for literally everything!

Maintenance is the best here! They fix issues fast and are very responsive. Office staff is welcoming and friendly. The complex itself is great & always clean. Love my apartment and have not had any problems since moving here!

Month 2 - best complex I have lived in. I am left alone, my maint issues are resolved quickly. I have no reason to look elsewhere. I see myself staying here for awhile. .

It is a great neighborhood, quiet, clean, safe. The attention of the manager is very friendly.

We have been living here for a month, and in general it has been pleasant, the neighborhood is very quiet and safe, the attention of the manager is excellent, always friendly. We only have problems with the operation of some services, such as the malfunction of the dryer and dishwasher, and the maintenance team does not provide solutions.

I am a new resident and overall pleased, Office staff is prefessional with quick follow up. As of this early residence, I see no concern with maintaniance or communication with the leasing staff.

Great place to live, clean and quiet. But the new management have many hiding fees, those fees aren't in the leasing agreement.

Dont rent here if you want things done in a decent time frame. Work orders are being closed without being complete. The only good thing is they literally leave you be. Literally. No contact unless you reach out and even then it is hit and miss on getting in contact. I honestly think they are worse than the previous owners.

the place is very beautiful,safe and quiet, anyone would like to live in it. All my are wonder when they enter on my unit. But, they don't answer the phone, sometimes even the emails too.i would be wonder if they answer one of those.

The best part of living at the Arbors of Central Park is the location. We are very close to the highway and city life but are tucked into a nice little community. We are hoping that the new management will focus on community engagement, improving onsite amenities (pool, playground/basketball court/fitness center), as well as, maintain our beautiful complex (keep breezeways clean, trash off property, enforce pet waste clean up and regular landscaping).

It sucks! Dont move here. The new management is HORRIBLE!

I have always enjoyed residing at Arbors of Central Park and hopefully even more so under this new management.

Good maintainance team

Arbors offers a safe place to live with great service! I lived here for approximately 9 months while I attended school. Staff here were very devoted keeping our unit well maintained and working with us with understanding and integrity. Other tenants were very friendly towards myself and my dog. The grounds were clean and pet stations stayed well stocked. Overall, very pleased with the service at Arbors!

Beautiful grounds well maintained. Felt like home the minute we moved in. Staff is very helpful and accommodating. Fun events at the office and very kid friendly. Love it here.

Thank you to all the staff Jacque, Crystal, Claudia, Kelly, Jake and Luis! You excel in making every detail of my new place perfect. Kelly is really fast and good at repairs! Jacque you feel like family and I appreciate that more than you know! Crystal you have been patient through every up and down.

I live in a 2 bed 2 bath and have been here going on three years. They raised our rent this last time which would be fine if our apartment was equal to all of the other renovated ones. Rent is high and staff doesn't care about tenants. Nice quiet area though but recently new neighbors are loud.