The Apex at Crossgates

I would not recommend living in this building. Since moving in, I’ve experienced constant issues with both the apartment and the building itself. Within our first month, the washer was broken for two weeks, the refrigerator kept tripping the power, and we couldn’t use basic appliances without risking a full power outage. The elevator frequently breaks down—people have even gotten stuck inside. The fire alarm goes off repeatedly for no reason, creating serious safety concerns and constant disruptions. On top of that, we’ve dealt with cracked walls, faulty doors, and floors. I always have issues with the internet—outages happen regularly and without warning, making it extremely difficult to work from home or even stream anything reliably. It’s just another layer of frustration on top of everything else. To make matters worse, the construction crew working on the building is constantly smoking right on the property, despite this being advertised as a smoke-free building. It’s not only an unpleasant experience but a direct violation of what was promised. Worst of all, the property manager is extremely unprofessional and unhelpful. Interactions feel more hostile than supportive, and the overall attitude toward residents is dismissive at best. It’s no surprise that other tenants have chosen to leave for the same reasons. Save yourself the stress—this place is poorly maintained and poorly managed.