Swallowtail Flats Apartments

Finishes are nice, staff were friendly when we toured. After moving in we quickly realized it wasn't worth the costs. Hidden fees, noisy, had roaches & floors are not insulated to absorb sound. Had you many sleepless nights! Garbage is picked up at 1am & delivery for restaurant at 3 am. Rairly got more than 4 hours if good sleep. Better places in Columbus. So glad I only had a 6 month lease!

Swallowtail flats is definitely nice when you look at it from the outside. The many issues I’ve faced in the few months of being here are constant construction even on Saturday’s. Every time it storms the power seems to go out and working from home that can be a hastle. Lastly ROACHES. I am extremely clean, like don’t go to bed unless the house is spotless clean, for the first three months of living here there were no bugs then it’s like the flood gates opened or something because I found at least two roaches every day for a week the exterminators came and then I found two dead roaches every day for weeks. Now it’s back to living roaches again. One thing i hate to do is a complain and make people the bad guys and I usually save reviews for the over the top good experiences but one thing I hate is living with bugs.

My wife and I lived here for one year (June '19 to '20), and it was by far our best apartment living experience to date. The staff are incredibly friendly, flexible, and quick to respond to resident requests. The amenities are generous and well-maintained, the package service is quick and convenient, and management is eager to help and never manufactures reasons to nickel-and-dime you. Our apartment itself was beautiful, and although we might have heard a thump or two from upstairs every once in a rare while, there wasn't a peep through the walls from the adjacent apartments-- making them the quietest units we've ever lived in. As for location, Old Town is situated perfectly for convenience while still feeling removed from any traffic or bustle. Overall, we could not have been happier with our home. Highly recommended! (P.S. Our dog loved it too!)

I came to tour an apartment at Swallowtail Flats. As soon as I walked in, the staff made me feel like I was already “home.” The staff was so friendly and full of information. They toured me in their model apartment and drove me around the property, and all I can say is that this property is gorgeous!!! They did not have an apartment with my dates of availability, so they recommended several other places. I truly loved this place!

Best place in town! The staff is so welcoming, it was the o my complex in town that greeted me at the door!

The grounds are kept immaculate as the property is smoke free- eliminating cigarette butts on the grounds. Staff is extraordinarily great and actually shows an interest in wanting to be friends ??

I love this property. The pool and clubhouse are amazing and the staff is really welcoming.

I have been very pleased when viewing the property at swallowtail flats, the pool and amenity areas are very clean and maintained. Additionally the property manager was very courteous and helpful when answering my questions after I toured the property. The area surrounding these apartments is quite beautiful as well, all and all I am very pleased with the over all experience!

I have been sending more than 10 emails and calls , I haven’t received any answer, it’s been 4 month since I move from there and they I haven’t return me my deposit when my Unit was in perfect condition , they even send me a document where said that they owns me money but they haven’t pay me back ! Where is my deposit? This is so unprofessional, I which I can give you zero start! What a disappointment

This is such an amazing place. It's smaller than other complexes I've lived at. The staff knows my kid's name, asks him about school, and he loves going down to the clubhouse to talk to the staff. They give out popcicles and candy to them. They seem to know every person who walks in - aks them about their work life and remembers the smallest things. Staff just seems like family. They encrourage people to get involved in the community. I know my neighbors, and their kids. We all meet at the events that the staff throws for us. They do things like pizza parties, make-over nights... There are always runners, and people to chat with when walking dogs or pushing strollers.