Sterling Park Apartments

I have been here for 2 months. the apartment I moved into wasn't cleaned prior at all. there were wasp nests in the windows, roaches everywhere and I haven't had heat or ac since I moved in. the floor under the carpet has been jig sawed together so everywhere you walk it feels like the boards are about to cave in. lights dont work in common areas. gas leaks and police visits are a plenty. make sure you lock your cars if you do move in. dont use the laundry mat. be ready to move your stuff into storage and get some pesticides so you dont bring the bugs with you when you finally escape the atrocity that is sterling park.

They have cockroaches everywhere and managers are liars!

There is trash all over the property achohol, fast food, furniture, cigarette butts, ect. Property isn't well maintained.

Management changed 2 times within a year of me living there. They make promises they can’t keep like getting the pool ready for summer, instead they let it sit and become a pool for mosquitoes and other insects. They never replace smoke detectors, the one in my building was tore out and never replaced along with the light in the stairwell. They tried charging me full price of my rent even after it was paid a month in advance, I had to show my bank statements to them. There are roaches and they tried charging me $100 if I was not home waiting for the exterminator without a full 24 hour notice when the work order was put in over a week in advance. The roaches are coming from the other apartment. The trash area is always overflowing and nasty. Definitely had better hopes for this place. They did replace the light in my shower tho! ??

I enjoy my stay here at sterling park. Its affordable and the apartments are nice inside. Location is key and it is located in a very convenient area for shopping needs library and emergencies.

Office personal and maintenance are professional and will do whatever it takes to get the issue fix.

Management never cared about problems or did anything to help. Always prioritized saving money over fixing a problem. Lived here for 5 months A/C has been broken for all five and they refuse to replace it or fix it.

While being given a tour the staff was unbelievably helpful and attentive. Any question i had was answered in full and any concern i had was addressed. Wonderful service.

I recently relocated from FL to OKC for work. Every step of the way I encountered obstacles including having my rental truck hit and run, severe weather changes, ice on roads. But the staff at Sterling Park went above and beyond to work with me and making sure I had a place to call home. Very thankful for them, and look forward to being a long term /permanent tenant!

Management is awesome!! Love the community. Love the grounds. Maintenence does the job when you ask them

I visited with office management, and they had me moved in and approved in under 3 hours! Great staff and a great environment!!

Ive been recently looking to move to this area in Norman because of my job, & been to many different places. This one is by far our first choice, Rachel in the office answered all of our questions and showed us the NICEST place & we are so excited to sign our lease!!!

Rachel was awesome, very helpful, & made us very much consider wanting to move into sterling park! Good staff!

I have lived here for 5 months now and any issue I had I took to Callyssa in the leasing office. The work was done quick and I did not have to argue about it. I enjoy living here.

I love my new home .. so far for me everything has been absolutely great and anytime I need to ask any type of questions Callyssa is always there to help an answer anything she can. I would recommend

I'm 4 months into a lease at Sterling Park (formerly The Pines), and I would absolutely NOT recommend renting here. The management ranges from non-existent to horrible. Prior to moving here, I asked a lot of questions about management and building policies, like smoking. One of the many problems I've encountered is that I was not told that some residents have leases allowing them to smoke inside their units. Now I live above a chain smoker, and, after being assured by Becki Warren of Broad Management, which is apparently in charge of this place, that management would take care of the situation, she has stopped communicating entirely for three weeks. It's an unacceptable situation, and I'm writing this to help others avoid a similar situation. I would not rent here or at any other complex run by Broad Management. They clearly don't care about their residents' experiences, even though it's their responsibility under Oklahoma law to ensure livable conditions. Other problems include no one answering phone calls or emails at the leasing office and them not holding to their promise (written into the lease) to spray the apartment for bugs every three months.