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Virginia Newport News County Newport News Bland Springhouse Apartments

Springhouse Apartments

100 Springhouse Way, Newport News, VA 23602 Property Website

3.5 (41 reviews)

Property Rating

3.5
Good
Out of 5

3.5 Blended Score

See all 41 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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757-982-2713
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  • Monthly Rent

    $1,073 - $1,838

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    450 - 901 sq ft

Springhouse Apartments
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Springhouse Apartment Homes is the apartment you've been looking for in Newport News, VA. With comfortable one- and two-bedroom homes complete with fireplaces, washers, dryers, and private patios, you're guaranteed to find a place to live with a lifestyle to love. What's more, as a member of the community you'll also have access to community garden beds and a fully-equipped fitness center. Find a home at Springhouse Apartment Homes, where living more is the new standard.

Read More

Pricing & Floor Plans

filter results by bedrooms
The Garland $1,073 – $1,251
1 Bed 1 Bath 450 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 400101
    price $1,082
    square feet 450
    availibility Now
  • Unit 232101
    price $1,161
    square feet 450
    availibility Now
  • Unit 330102
    price $1,073
    square feet 450
    availibility Oct 10
  • Unit 321101
    price $1,153
    square feet 450
    availibility Nov 17
  • Unit 400201
    price $1,088
    square feet 450
    availibility Nov 26

The Arbor $1,178 – $1,701
1 Bed 1 Bath 619 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 320201
    price $1,178
    square feet 619
    availibility Oct 11
  • Unit 230202
    price $1,323
    square feet 619
    availibility Oct 11
The Trellis $1,365 – $1,838
2 Beds 2 Baths 893 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 238101
    price $1,383
    square feet 893
    availibility Now
  • Unit 322102
    price $1,417
    square feet 893
    availibility Now
  • Unit 238202
    price $1,553
    square feet 893
    availibility Now
  • Unit 323102
    price $1,372
    square feet 893
    availibility Oct 10
  • Unit 342101
    price $1,365
    square feet 893
    availibility Oct 14
  • Unit 244102
    price $1,380
    square feet 893
    availibility Nov 11

The Gazebo $1,153 – $1,596
2 Beds 1.5 Baths 901 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 426202
    price $1,153
    square feet 901
    availibility Oct 8
  • Unit 428201
    price $1,313
    square feet 901
    availibility Dec 10
The Terrace $1,391 – $1,708
2 Beds 2 Baths 901 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 426201
    price $1,391
    square feet 901
    availibility Oct 11
The Garden $1,315 – $1,628
2 Beds 1 Bath 798 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 317201
    price $1,315
    square feet 798
    availibility Oct 30
  • Unit 353201
    price $1,315
    square feet 798
    availibility Oct 31
  • Unit 353101
    price $1,320
    square feet 798
    availibility Oct 31
The Garland $1,073 – $1,251
1 Bed 1 Bath 450 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 400101
    price $1,082
    square feet 450
    availibility Now
  • Unit 232101
    price $1,161
    square feet 450
    availibility Now
  • Unit 330102
    price $1,073
    square feet 450
    availibility Oct 10
  • Unit 321101
    price $1,153
    square feet 450
    availibility Nov 17
  • Unit 400201
    price $1,088
    square feet 450
    availibility Nov 26

The Arbor $1,178 – $1,701
1 Bed 1 Bath 619 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 320201
    price $1,178
    square feet 619
    availibility Oct 11
  • Unit 230202
    price $1,323
    square feet 619
    availibility Oct 11
The Trellis $1,365 – $1,838
2 Beds 2 Baths 893 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 238101
    price $1,383
    square feet 893
    availibility Now
  • Unit 322102
    price $1,417
    square feet 893
    availibility Now
  • Unit 238202
    price $1,553
    square feet 893
    availibility Now
  • Unit 323102
    price $1,372
    square feet 893
    availibility Oct 10
  • Unit 342101
    price $1,365
    square feet 893
    availibility Oct 14
  • Unit 244102
    price $1,380
    square feet 893
    availibility Nov 11

The Gazebo $1,153 – $1,596
2 Beds 1.5 Baths 901 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 426202
    price $1,153
    square feet 901
    availibility Oct 8
  • Unit 428201
    price $1,313
    square feet 901
    availibility Dec 10
The Terrace $1,391 – $1,708
2 Beds 2 Baths 901 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 426201
    price $1,391
    square feet 901
    availibility Oct 11
The Garden $1,315 – $1,628
2 Beds 1 Bath 798 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 317201
    price $1,315
    square feet 798
    availibility Oct 30
  • Unit 353201
    price $1,315
    square feet 798
    availibility Oct 31
  • Unit 353101
    price $1,320
    square feet 798
    availibility Oct 31
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet fee
    $40
  • One time Fee
    $400
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions Apply
  • Comments:
    Pets Allowed
  • Cats Allowed
  • Monthly pet fee
    $40
  • One time Fee
    $400
  • Pet Limit
    2
  • Comments:
    Pets Allowed
  • Parking
  • Street
    --
  •  
  • Garage
    $125/mo
  • Storage Fees
  • Storage Unit
    $0/mo

Details

Lease Options

  • 3 - 15 Month Leases
  • Short term lease

Property Information

  • Built in 1985
  • 432 units/2 stories

Matterport 3D Tours

Fitness Center
1/4

About Springhouse Apartments

Springhouse Apartment Homes is the apartment you've been looking for in Newport News, VA. With comfortable one- and two-bedroom homes complete with fireplaces, washers, dryers, and private patios, you're guaranteed to find a place to live with a lifestyle to love. What's more, as a member of the community you'll also have access to community garden beds and a fully-equipped fitness center. Find a home at Springhouse Apartment Homes, where living more is the new standard.

Springhouse Apartments is an apartment community located in Newport News County and the 23602 ZIP Code. This area is served by the Newport News City Public Schools attendance zone.

Unique Features

  • Coworking Space
  • Full-Size Washer/dryer Included
  • On-Site Lake
  • Detached Garages
  • Grilling Station
  • Pet Friendly
  • Lake View
  • Stacked Washer/dryer Included
  • First Floor
  • Conference Room
  • On-Call Emergency Maintenance
  • Picnic/bbq Area
  • Zero Deposit Options
  • Covered Parking
  • Flexible Lease Terms
  • Second Floor
  • Pure Air Community
  • Smart Home Technology
  • Smart Home Technology Package
  • Upgraded Fixtures & Finishes Throughout
  • Additional Storage
  • Coffee Bar
  • Select Fixture & Finish Upgrades

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Video Tours

Not able to stop by in-person? Schedule a live, virtual video with a member of our team.

Community Amenities

Pool

Fitness Center

Playground

Grill

  • Package Service
  • Wi-Fi
  • Maintenance on site
  • Property Manager on Site
  • Pet Play Area
  • Conference Rooms
  • Fitness Center
  • Pool
  • Playground
  • Grill
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

High Speed Internet Access

Walk-In Closets

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Smoke Free
  • Tub/Shower
  • Fireplace
  • Range
  • Dining Room
  • Walk-In Closets
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Maintenance on site
  • Property Manager on Site
  • Pet Play Area
  • Conference Rooms
  • Grill
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Coworking Space
  • Full-Size Washer/dryer Included
  • On-Site Lake
  • Detached Garages
  • Grilling Station
  • Pet Friendly
  • Lake View
  • Stacked Washer/dryer Included
  • First Floor
  • Conference Room
  • On-Call Emergency Maintenance
  • Picnic/bbq Area
  • Zero Deposit Options
  • Covered Parking
  • Flexible Lease Terms
  • Second Floor
  • Pure Air Community
  • Smart Home Technology
  • Smart Home Technology Package
  • Upgraded Fixtures & Finishes Throughout
  • Additional Storage
  • Coffee Bar
  • Select Fixture & Finish Upgrades
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Smoke Free
  • Tub/Shower
  • Fireplace
  • Range
  • Dining Room
  • Walk-In Closets
  • Patio
Expenses
Recurring
Unassigned Garage Parking $125
Cat Rent $40
Dog Rent $40
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
757-982-2713
Neighborhood

Located in the northwest section of Newport News, Bland provides its residents with abundant shopping and dining opportunities. This commercial center is part of the Denbigh community, so the apartments available for rent place you in the heart of the fast-growing and economically thriving Newport News Area. Bland is most well-known for housing the Jefferson Commons, the largest shopping mall in the area. Supermarkets, clothing stores, auto shops, home décor stores, and more await you in Bland. This convenient neighborhood sits along the Newport News-Williamsburg International Airport to the east and Interstate 64 is to the west, so traveling has never been easier.

Learn more about living in Bland 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Christopher Newport University
Drive: 12 min 6.0 mi
Thomas Nelson, Hampton Campus
Drive: 17 min 10.2 mi
Hampton University
Drive: 21 min 14.8 mi
College of William and Mary
Drive: 29 min 18.9 mi
Springhouse Apartments is within 12 minutes or 6.0 miles from Christopher Newport University. It is also near Thomas Nelson, Hampton Campus and Hampton University.
Schools
  • Public Schools
  • Private Schools
Kiln Creek Elementary
Public Elementary School
Grades PK-5
618 Students
Attendance Zone
Ella J. Fitzgerald Middle School
Public Middle School
Grades 6-8
1,060 Students
Attendance Zone
Denbigh High
Public High School
Grades 9-12
1,225 Students
Attendance Zone
First Baptist Church Denbigh Child Development Center & Academy
Private Elementary School
Grades PK-3
43 Students
Nearby
Holy Tabernacle Christian Academy
Private Elementary & Middle School
Grades PK-7
Nearby
Denbigh Baptist Christian School
Private Elementary, Middle & High School
Grades PK-12
226 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Springhouse Apartments is near Newport News/Williamsburg International, located 1.5 miles or 5 minutes away, and Norfolk International, located 28.7 miles or 42 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Newport News
Drive: 13 min 8.2 mi
Newport News
Drive: 18 min 9.2 mi
Williamsburg Amtrak Station
Drive: 26 min 18.2 mi
Norfolk
Drive: 44 min 29.6 mi
Airports Distance
Airports Distance
Newport News/Williamsburg International
Drive: 5 min 1.5 mi
Norfolk International
Drive: 42 min 28.7 mi
Somewhat Walkable
59
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
38
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
43
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Springhouse Apartments.

Shopping Centers Distance
Shopping Centers Distance
Turnberry Crossing
Walk: 7 min 0.4 mi
Five Star Plaza
Walk: 13 min 0.7 mi
Jefferson Crossing Shopping Center
Walk: 19 min 1.0 mi
Springhouse Apartments has 3 shopping centers within 1.0 mile, which is about a 19-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Newport News Park
Drive: 7 min 4.0 mi
Virginia Living Museum
Drive: 12 min 5.6 mi
Mariners' Museum
Drive: 16 min 7.2 mi
Noland Trail at Mariner's Museum Park
Drive: 17 min 7.7 mi
Colonial National Historical Park
Drive: 14 min 8.6 mi
Springhouse Apartments has 5 parks within 8.6 miles, including Newport News Park, Virginia Living Museum, and Mariners' Museum.
Hospitals Distance
Hospitals Distance
Bon Secours Mary Immaculate Hospital
Drive: 3 min 1.2 mi
Riverside Regional Medical Center
Drive: 11 min 6.0 mi
Sentara Careplex Hospital
Drive: 17 min 11.1 mi
Springhouse Apartments has 3 hospitals within 11.1 miles, the nearest is Bon Secours Mary Immaculate Hospital which is 1.2 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Fort Eustis Military Reserve
Drive: 21 min 9.5 mi
Springhouse Apartments is 9.5 miles and a 21 minute drive from Fort Eustis Military Reserve.
 
 

Property Ratings at Springhouse Apartments

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
3.5
Good
Out of 5

3.5 Blended Score

41 Renter Reviews

Share details of your own experience with this property

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8/27/25
Go elsewhere

Living here has been frustrating, stressing, draining and depressing. This is the worst apartment complex and management company I have ever dealt with. Community Manager, Regional, corporate are all non existent no one answers the phone or responds to emails. Maintenance is nonexistent it takes months or never for a work request to be completed.This company find ways to bleed a person dry of their money. On top of rent you have to pay additional mandatory fees pest control, sewer, service fee, water, trash, valet trash, drainage, smart home, internet, community area electricity, move out fee, etc. We use to pay pest control but I noticed they took that charge off and replaced it with the drainage fee. The sewer fee is suppose to be a shared cost but you pay more than a person that owns a three bedroom house. The parking lot is pitch black cause none of the lights work, trash is always around the dumpsters, the parking lot floods bad when it rains, Ac filters never are changed, they don’t come around and check fire alarm.I have been doubled charged, overcharged for fees I had already paid and never gave my money back. I was charged 4 months for internet that I never had with them. Pest control was non existent I asked for my carpet and outside grass to be spray for flea infestation and nothing was done. I toured a renovated 2 br 2 bathroom apartment. The day I moved in I was placed into an un renovated apartment that wasn’t move in ready mold all over the kitchen cabinets, drawers all inside and outside, grease stains all in the cabinets as well, rips in the kitchen floors, ketchup and juice stains on walls in hallway, load of clothes thrown behind washer and dryer, blinds on the floor, wires, nails and cable boxes on the floor, threshold missing in bathroom, ceiling leak, stains on the carpet. Only one window opened in my apartment the other ones either didn’t open or was too hard to get open. I had to stay in hotel for the first 3 days of move in and was promised by the manager Danielle she would get someone to come professionally clean the mold and apartment, which was never done. Not once was I compensated for the three days I had to stay in the hotel. My apartment had a heavy weed smell every weekend, dog poop not being picked up by owners especially by the pond, trash underneath the stairs in breeze way. Do yourself a favor look elsewhere this place is not worth the stress.

Property Manager at Springhouse Apartments, Responded To This Review

I'm really sorry to hear about your experience. It sounds like there have been multiple issues, and I apologize for any inconvenience this has caused you. We strive to address all resident concerns promptly, so it's disappointing that you've felt overlooked. Please reach out directly if you'd be open to discussing these matters further—I’d love the opportunity to help resolve them where possible. Thank you, Danielle - Community Manager - (757) 875-1450

7/29/25
Go Elsewhere

Living here has been a constant source of frustration. You’re charged for pest control, but there’s no sign it’s actually being done. I’ve had to handle all treatments myself. In two years, no one has changed my air filter even once. The sidewalks and parking areas are not ADA accessible, and the pet waste bins are cleaned maybe once a year, despite being fully exposed to the elements. They’ve partnered with a predatory towing company and falsely claimed residents would be notified before their vehicles are towed. That’s simply not true. Communication is terrible. They rarely answer the phones, and maintenance requests are often ignored. You’ll likely need to submit multiple tickets or wait months for even basic issues to be addressed. Save yourself the stress and look elsewhere.

Property Manager at Springhouse Apartments, Responded To This Review

Amanda, I'm really sorry to hear about your frustrating experience. We understand how important pest control and maintenance are for a comfortable living environment, and it's concerning that we've fallen short in these areas. I would love the opportunity to discuss this further with you so we can work towards resolving these issues together. Please feel free to reach out directly when you're able. Thank you, Danielle - Community Manager - (757) 875-1450

7/24/25
Terrible.

Terrible apartment complex, the prices are not competitive. Management is useless…won’t help with anything. Adds random fees you have no choice to opt out of.If you get bad luck with your neighbors who don’t follow any established guidelines they won’t help or enforce anything. Good luck… definitely moving after this lease.

Property Manager at Springhouse Apartments, Responded To This Review

I'm sorry to hear about your frustrations with management and the unexpected fees. We strive for transparency and want to ensure our residents feel supported. Please reach out directly so we can discuss these issues further and work towards a resolution. Thank you, Danielle - Community Manager - (757) 875-1450

11/4/21
Very nice place

The service and the housing is a really nice place and it was a easy move in

4/18/21
Verified Renter

Nice community, with typical maintenance issues considering its age.

4/12/21
Verified Renter

Its a good place to live; close to work and very accessible to the interstate.

4/10/21
Verified Renter

Very unprofessional place. Do not live here. Overpriced. A/C system always smells bad, huge water bugs enter home during summer, management does not care about residents.

4/3/21
Verified Renter

To get in to Springhouse, communication was very often, but once I had my first issue, things went downhill from there. In the first month October 2019, my heat was not working. I put in the order and someone came out about 3 days later when I wasnt home and said it was fixed. When I got home it worked for 2 days then went back out. I did mention it not working again and requested to be home when they came. I did not truly get the issue resolved until about April or May of 2020. Then my door latch was broken. I was advised to keep the chain lock on it and I should be ok. About 2-3 weeks later, that was fixed. Then my dryer went out I put in the order, 2-3 weeks later someone closed it but had not been out to my home. She called to have me do the survey on the work and I told her it had not been fixed. So she reopened the work order so it looked as though I had just put it in again. I really just want to move. Going on 2 years here and every time I try to move out, there is some stipulation.

4/3/21
Verified Renter

Our only real problems were with the unprofessionalism of the maintenance team and an individual from leasing telling us our bathtub leaking into our downstairs neighbors apartment was our fault. That turned out to not be the case, and the issue has seemingly been resolved. With Jose joining the team, things seem to be looking up for the maintenance department. Otherwise, we have no complaints about living in this community.

3/3/21
Verified Renter

This is the worst apartment place that I have ever lived at. No one is professional. No one gets anything done in a timely matter. Managers never call back like they say they would. No one answers the phone or responds back to emails. There is no voice-box to leave messages when they don't answer the phone. They won't let residents come in and speak face-to-face to management. I wouldn't recommend this place to my worst enemy, that's how bad it is living here.

2/24/21
Do NOT Rent Here!

If I could give zero stars, I would. Lived here for about 14 months and it has been a horrible experience. It took them a YEAR to replace the lock to my outside closet, after putting in multiple requests since the first month I moved in. They still haven't fixed 4 of my electrical sockets. My fridge has been leaking since December 2020. I've put in a request a couple times for them to fix that. Still, no one has come out. It took them a month and a half to renew my lease. They love to give excuses! Renting here is overpriced for the poor service. Can't use the pool or gym due to covid, yet still being charged for amenities. You can never get anyone from the office to answer the phone and they have no voice-mail box. You have to keep calling all day, and even after you get ahold of them and ask them to follow up with you that same day, they still don't. All they care about is taking your money and renovating their office instead of fixing your apartment. Do NOT rent from here.

12/21/20
WORST MANAGEMENT EVER

They worry more about pocketing money then fixing any issues inside apartments. It takes them months to fix one thing or they have us do it ourselves. They have lied multiple times about having parts on order but then a few weeks later stating that there isn’t anything on order but they will get something on order. My apartment and my neighbors have both had horrible mold problems but they don’t see it as urgent to be living in a moldy apartment. If I could give zero stars I would.

12/5/20
Verified Renter

The community has some hurdles it needs to address. The handling of service request during COVID-19 has not been good. Changing of management along with property company has left a bad taste in my mouth for this community. Renter beware. It looks pretty and is a beautiful community (at least in the front of the community). Management and maintenance are extremely lacking.

11/20/20
I wouldn't wish this on my worst enemy

When I first moved in it was beautiful, I expected a lot. My one bed apartment is very small, and none of my outlets work properly. Either the outlet doesn't work at all, or anythinb plugged into the outlets falls out. My entryway ceiling had a water pocket in it, which exploded and flooded the entry way. Maintenance was called, but after 3 years here, there is still a giant hole. They take the time to make the outside and entrance to the complex look appealing, but it is the worst place I've lived in. Also, each month you pay for pest control, but inside the apartments is HORRIBLE when it comes to pests. Tons of bugs (especially roaches) and bugs get in through the doors because the doors are crooked as they leave a gap between the doorframe and the door itself. Save yourself the trouble, rent elsewhere.

11/19/20
Verified Renter

New property manager, Wilmarie, contacted me in reference to old work orders I submitted to previous management, which were never addressed or even acknowledged. She personally came to my door and did the work, rather than waiting for maintenance staff to do it all. She is a sensible, hands on, jump in there and get it done, young woman. She took care of the small but necessary stuff on the spot and will be back with help this weekend to handle the rest! I would encourage others to speak with her regarding your concerns and give her a chance to correct those wrongs of past management. Welcome to Springhouse, Wilmarie, Im glad you are here! You are by far the best thing that happened in 2020

11/10/20
Verified Renter

Not able to tour apartment before signing lease, after getting keys multiple things broken and still not fixed a month later.

11/8/20
Verified Renter

The first few years here were satisfactory. In the past two the service has declined. The issues range from not being able to get repairs performed to not being able to use the parking space that we pay fifty dollars extra for because visitors use them and you cant get the towing company to move them . Despite having several work orders outstanding for months, we have not been able to get any relief on our rent or get the repairs performed. It is difficult to even get a person on the phone or have a call returned.

11/2/20
Verified Renter

Things are fine had some issues that have been resolved Ive only lived here 3 weeks and so far this is a very nice quiet place to live the staff here have been great..

10/23/20
Verified Renter

Management is incredibly difficult to contact. My self and a neighbor have both experienced hold times of up to 30-45 min. During Covid you are still charged for the amenities such as pool and gym but can not use them at your own risk. Ridiculous excess charges such as pesticide but my neighbors had mice and below her the resident had black mold that took almost two months for her to get moved to a different apartment.

10/11/20
Verified Renter

Looks nice and polished on the outside, but timely and full resolution of issues needs some serious work. Money spent here isn't necessarily earned, and it wasn't like this up until recently.

9/5/20
Verified Renter

This has been an incredible experience here at Springhouse. One thing I can guarantee, is that this is a family community. During these times, we have all had to face unexpected challenges and have been uncertain how we'd make it through. Financial loss; loss of employment, etc. The staff has made sure that we know they have our backs. And have made arrangements to make things easier for everyone affected. I can't begin to think of anything negative, nor have I had any experience other than AMAZEMENT here at Springhouse. Thank you for all that you have done for this community.

9/3/20
Verified Renter

The community is quiet and well kept. I have been enjoying my time here so far and the lake view has made working from home a little less stressful.

8/9/20
Verified Renter

Springhouse Apts in my first week has been ok.

7/28/20
Won’t Fix Anything

Whatever you do don’t move in if you want working appliances. I have tried multiple times to get anything fixed and they refused. The last straw was when the maintenance team refused to fix my AC because it is hot outside. It’s nearly 80 degrees in my apartment but I have to deal because it’s trying its best. Don’t move here. There are so many better options.

7/27/20
Verified Renter

The property is beautiful and the apartment lay outs are nice too. Definitely view the apartment first though and make sure everything works, is up to par and available. We were unable to view the apartment before moving in, as we were moving in from out of state. We found our the hard way with many things not working or available. We had to really push before we had staff come over to fix things. Communication and understanding on their part was not good.

7/25/20
Verified Renter

Everyone that I have met so far have been very pleasant and friendly. Being alone I feel safe. The grounds and parking lots are well lit. The new management is diligently working to improve the appearance of the complex and apartments.

7/15/20
Verified Renter

SpringHouse Apartments has exceeded my expectations. This is a place, where even in the quarantine and pandemic make you feel welcome and like you matter. I have emailed the front staff and that same morning the maintenance guys are at my door and actually fix what ever small problem there may be, and there aren't many of those.

6/24/20
Verified Renter

Great apartments, amazing staff and wonderful area. The ducks are even friendly too!

6/5/20
Verified Renter

Springhouse is a quiet and friendly community with a professional and kind office and maintenance staff. Ive lived here 10 years and it keeps getting better.

5/3/20
Verified Renter

Although I am still a very new resident I must say, I am tremendously impressed by the staff. Christy, Sasha & Robin should be commended for their hard work and dedication to Springhouse. I know I'm going to love living here!

4/13/20
Verified Renter

Springhouse apartments are definitely a hidden gem in Newport News. The location is perfect, the state of the complex is pristine and to top it off they have a large pond which provides a great relaxing and meditation spot.

4/10/20
Verified Renter

We have been here for 8 years, generally very quiet and well maintained.

6/21/19
T. Robinson

I am currently a resident and I've already put in my notice of vacancy due to several reasons. The plumbing/piping system is trash here and that's exactly how it smells in my master bathroom, it reeks of rotten eggs. I've complaint serval times and all the maintenance and the property manger's solution is pouring bleach down my drains. There is a roach infestation in my newly renovated apartment, the first six months it was here and there but these last six months has been horrible. I've been killing COCKROACHES twice a week almost, especially when its raining!! I live on the second floor with a fireplace, I've seen them come from there time after time. I've had to be contend with a backed up dishwater that also reeks, and keep up with all your receipts staff very unorganized!

Property Manager at Springhouse Apartments, Responded To This Review

Thank you for providing us with your feedback. While we appreciate your feedback, we're disappointed to see negative assessments about our community. Our team strives to provide the best living experience and with your feedback, we're able to evaluate our services to improve where needed. We appreciate you bringing these matters to our attention and encourage you to reach out to us directly to improve your living experience. Please email us at customerservice@tfjgroup.com at your earliest convenience. Thank you.

11/5/18
Dont if ur a shift worker

Stayed for a year just currently moved out. One of my biggest issues was that management decided to put their hardwood/vinyl option on the second floor. Me living on the first floor, I can hear Every. Single. Footstep. that my upstairs neighbor takes and hes not even a heavy set person just a normal guy. Being on shift work and sleeping during the day this was not ideal at all and I dont recommend living here if all they offer is a first floor unit. Second was the bugs, with the complex being surrounded by trees, no matter how much pest control request you'll make, you will have bugs everywhere. You may have less on the second floor but if you're on the first, good luck. Prices did raise as well and it just wasnt worth it at the end when u have other competitive apartments in the area that offer more for the price springhouse is listing for. I really did enjoy the office staff. Theyre the only reason why I'm giving a 1 star review. If I could give 0 I would. Staff was amazing and friendly, would hate to leave them but personally glad I'm leaving the place.

Property Manager at Springhouse Apartments, Responded To This Review

Thank you for taking the time to provide your feedback. We're sorry to hear that our community wasn't the ideal place for you. We will take your feedback and use it to continue to improve the quality of our residents' lifestyles. Customer service has always been our top priority, and we're so glad to hear you enjoyed your time with our staff. Once again, thank you for your valuable feedback!

5/24/17
M Moore Jr.

As a tenant at Spring House Apt for about 8yrs I'm so impress with our new Management, The young Ladies that work in the property office have been very informative, courteous helpful just straight professional in handling all my needs. thumbs up"

Property Manager at Springhouse Apartments, Responded To This Review

Wow - What an excellent review! Thank you for taking the time to share your experience while living here for the past 8-years and giving us a 5-star rating. We greatly appreciate your compliments on the new management and our onsite team. We look forward to serving you for another 8 years. Sincerely, Saundra B., Community Manager.

5/9/17
Old outdates appliances

Office staff refuse to acknowledge the outdated appliances. Be prepared to be hot in the summer and cold in the winter. My AC unit constantly "goes out" and maintenance is out almost every week to fix it. Often times the AC will trip the breaker which im sure isnt safe. Office staff drags their feet getting maintenance out and often times makes excuses that its not hot enough out to be a priority. This has been an ongoing issue with not just myself. My neighbor below me states his AC frequently leaks and they have not fixed it and a friend of mine moved out due to the same issues. I will be moving as soon as my lease is up!

Property Manager at Springhouse Apartments, Responded To This Review

Thank you for your feedback. We appreciate your residency and are sorry to see that you are experiencing appliance issues. We expect our community amenities to be top notch and if it is not we will work diligently to fix that. As you may know, our community is undergoing major renovations and the newly renovated apartments do come with updated appliances. We will be reaching out to you today! In the meantime, if you have any ongoing concerns, please reach out to our customer service team at info@tfjgroup.com and someone will be in touch with you immediately. Thank you, again.

2/4/16
New renter

Had numerous questions, personnel, specifically Nicole went out of her way to answer and faciliate every aspect.

Property Manager at Springhouse Apartments, Responded To This Review

We greatly appreciate your residency and for taking the time to write such a kind review for Springhouse Apartments. Our community team strives to make sure everyone has the BEST living experience. Thank you, again!

2/2/16
Nice and calm place to live

Moved here recently and so far I am very happy. Love the fact that a washer and dryer are included with the appliances in my apartment, previous apartment didn't have it. Haven't had a chance to enjoy the events that will be held by the community but so far looks like it will be really cool to be a part of. The staff are very kind and were very helpful during my move-in making the transition that much less stressful. The location is much closer to everything than my previous apartment and much nicer, and a big plus is that the walls are much more thicker than my old place, don't hear a thing from the neighbors. Hope to live here for quite a while.

9/1/15
Helpful review

The Spring House Apts. is a beautiful apartment complex though the uncontrolled rent for a lease renewal shows disappointment. Further patronage would traditionally receive either current or decrease in rent. The maintenance staff although very friendly and respectful lack effort in minor repairs though to major malfunctions prove quite expedient. I believe this is due in part to a lack of communication between office and maintenance. On a good note the apartments layouts are designed exceptionally but does not compensate for price to include location. Thank You.

9/1/15
Over priced

Equipment is out dated. We have lived here for a year now and multiple things have gone wrong. The AC unit had mold in it. The washer leaked every where. Place needs a lot of maintaince done to it, very out dated and to much per month.

8/11/15
Great at first...

The property is nice and quiet. We have never had to make any noise complaints; probably due to a lot of police officers that live in the complex, which is a plus. The front staff and maintenance are very friendly. The one things that sold us on choosing this complex, was the special offer. Now that we have resigned our lease, the price has increased a lot and now seems overpriced. Since we have lived here we have had multiple issues that took awhile to get fixed. I've never had this many issues living in another complex. For the money we are paying, we could be living in a nicer complex with less issues.

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Springhouse Apartments has one to two bedrooms with rent ranges from $1,073/mo. to $1,838/mo.

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You can take a virtual tour of Springhouse Apartments on Apartments.com.

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Springhouse Apartments is in Bland in the city of Newport News. Here you’ll find three shopping centers within 1.0 mile of the property. Five parks are within 8.6 miles, including Newport News Park, Virginia Living Museum, and Mariners' Museum.

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100 Springhouse Way

Newport News, VA 23602

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