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  • Primary Photo - Southtown Flats
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Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

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call 866-310-6344
Floor Plan View Body
Texas Bexar County San Antonio Lone Star Southtown Flats

Southtown Flats

111 Probandt St, San Antonio, TX 78204

4.4 (19 reviews)

Property Rating

4.4
Great
Out of 5

4.4 Blended Score

See all 19 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

Today
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866-310-6344
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  • Monthly Rent

    $1,193 - $5,651

  • Bedrooms

    Studio - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    495 - 1,317 sq ft

Southtown Flats
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Move-in Special

Hot Deal, Cool Rent! Enjoy 4 WEEKS FREE on select apartments this summer dont sweat it, just move in!

Pricing & Floor Plans

filter results by bedrooms
E1 $1,193 – $2,533
Studio 1 Bath 495 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 110
    price $1,193
    square feet 495
    availibility Jul 7
E2 $1,279 – $2,492
1 Bed 1 Bath 572 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 121
    price $1,279
    square feet 572
    availibility Now
A2 $1,314 – $3,496
1 Bed 1 Bath 720 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 429
    price $1,394
    square feet 720
    availibility Now
  • Unit 520
    price $1,354
    square feet 720
    availibility Jul 5
  • Unit 542
    price $1,364
    square feet 720
    availibility Jul 9
  • Unit 331
    price $1,314
    square feet 720
    availibility Jul 19
  • Unit 531
    price $1,384
    square feet 720
    availibility Aug 21

A3 $1,319 – $3,627
1 Bed 1 Bath 840 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 543
    price $1,319
    square feet 840
    availibility Now
  • Unit 243
    price $1,429
    square feet 840
    availibility Now
  • Unit 225
    price $1,449
    square feet 840
    availibility Now
  • Unit 233
    price $1,429
    square feet 840
    availibility Jul 3

A5 $1,589 – $3,941
1 Bed 1 Bath 965 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 339
    price $1,589
    square feet 965
    availibility Now
  • Unit 539
    price $1,639
    square feet 965
    availibility Sep 1
A1 $1,249 – $3,284
1 Bed 1 Bath 630 – 672 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 338
    price $1,249
    square feet 630
    availibility Jun 21
  • Unit 204
    price $1,289
    square feet 672
    availibility Jul 17
A4 $1,379 – $3,420
1 Bed 1 Bath 860 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 311
    price $1,379
    square feet 860
    availibility Jul 10
B3 $1,844 – $5,317
2 Beds 2 Baths 1,120 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 416
    price $1,844
    square feet 1,120
    availibility Now
  • Unit 128
    price $1,897
    square feet 1,120
    availibility Now
B8 $1,916 – $5,270
2 Beds 2 Baths 1,222 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 537
    price $1,916
    square feet 1,222
    availibility Now
B5 $2,019 – $5,352
2 Beds 2 Baths 1,110 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 142
    price $2,019
    square feet 1,110
    availibility Jun 11
B9 $2,065 – $5,651
2 Beds 2 Baths 1,317 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 315
    price $2,065
    square feet 1,317
    availibility Now
B1 $1,794 – $4,563
2 Beds 2 Baths 975 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 410
    price $1,794
    square feet 975
    availibility Sep 5
B4 $1,904 – $4,829
2 Beds 2 Baths 1,125 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 216
    price $1,904
    square feet 1,125
    availibility Sep 12
E1 $1,193 – $2,533
Studio 1 Bath 495 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 110
    price $1,193
    square feet 495
    availibility Jul 7
E2 $1,279 – $2,492
1 Bed 1 Bath 572 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 121
    price $1,279
    square feet 572
    availibility Now
A2 $1,314 – $3,496
1 Bed 1 Bath 720 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 429
    price $1,394
    square feet 720
    availibility Now
  • Unit 520
    price $1,354
    square feet 720
    availibility Jul 5
  • Unit 542
    price $1,364
    square feet 720
    availibility Jul 9
  • Unit 331
    price $1,314
    square feet 720
    availibility Jul 19
  • Unit 531
    price $1,384
    square feet 720
    availibility Aug 21

A3 $1,319 – $3,627
1 Bed 1 Bath 840 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 543
    price $1,319
    square feet 840
    availibility Now
  • Unit 243
    price $1,429
    square feet 840
    availibility Now
  • Unit 225
    price $1,449
    square feet 840
    availibility Now
  • Unit 233
    price $1,429
    square feet 840
    availibility Jul 3

A5 $1,589 – $3,941
1 Bed 1 Bath 965 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 339
    price $1,589
    square feet 965
    availibility Now
  • Unit 539
    price $1,639
    square feet 965
    availibility Sep 1
A1 $1,249 – $3,284
1 Bed 1 Bath 630 – 672 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 338
    price $1,249
    square feet 630
    availibility Jun 21
  • Unit 204
    price $1,289
    square feet 672
    availibility Jul 17
A4 $1,379 – $3,420
1 Bed 1 Bath 860 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 311
    price $1,379
    square feet 860
    availibility Jul 10
B3 $1,844 – $5,317
2 Beds 2 Baths 1,120 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 416
    price $1,844
    square feet 1,120
    availibility Now
  • Unit 128
    price $1,897
    square feet 1,120
    availibility Now
B8 $1,916 – $5,270
2 Beds 2 Baths 1,222 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 537
    price $1,916
    square feet 1,222
    availibility Now
B5 $2,019 – $5,352
2 Beds 2 Baths 1,110 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 142
    price $2,019
    square feet 1,110
    availibility Jun 11
B9 $2,065 – $5,651
2 Beds 2 Baths 1,317 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 315
    price $2,065
    square feet 1,317
    availibility Now
B1 $1,794 – $4,563
2 Beds 2 Baths 975 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 410
    price $1,794
    square feet 975
    availibility Sep 5
B4 $1,904 – $4,829
2 Beds 2 Baths 1,125 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 216
    price $1,904
    square feet 1,125
    availibility Sep 12
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $200
  • Pet deposit
    $100
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
  • Comments:
    We love your well behaved pets! Our team welcomes all dog breeds, ages, and sizes. Pet interview is required. All fees are per pet.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $200
  • Pet deposit
    $100
  • Pet Limit
    2
  • Restrictions:
    Breed Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
  • Comments:
    We love your well behaved pets! Our team welcomes all dog breeds, ages, and sizes. Pet interview is required. All fees are per pet.
  • Parking
  • Street
    --
  • Other
    --
  •  
  • Garage
    --

Details

Lease Options

  • 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15

Property Information

  • Built in 2016
  • 229 units/5 stories

Matterport 3D Tours

Art Gallery
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About Southtown Flats

Just minutes from San Antonio, TX's urban core, the intimate community of Southtown offers a historical neighborhood immersed in creative flair. Experience artistic living at Southtown Flats in our spacious studio, 1, and 2 bedroom apartment homes packed with upscale features and unparalleled amenities. Be an explorer in your own neighborhood and experience the Southtown lifestyle at artistic meccas like the Blue Star Arts Complex or the elegant King William Historic District, or be your group's best host by entertaining friends on the rooftop deck, onsite art gallery, or the numerous gaming lawns. Our luxury apartments are in close proximity to UTSA's Downtown campus, making Southtown Flats the perfect home for college students! Southtown Flats offers options for all tastes, so call one of our friendly leasing agents today to schedule your own personal tour.

Southtown Flats is an apartment community located in Bexar County and the 78204 ZIP Code. This area is served by the San Antonio Independent attendance zone.

Unique Features

  • 11' ft Ceilings
  • Easy Access to IH-35
  • Rooftop Lounge With Fire Pit
  • Framed Vanity Mirrors
  • Key Fob Security Access
  • Under-Mounted Sink in Kitchen
  • Wifi Enabled Common Areas
  • 24-Hour Emergency Maintenance
  • Outdoor Fireplace with Seating
  • Stained Concrete Floors
  • Vinyl Plank Flooring*
  • Balcony*
  • Ceiling Fan
  • Cyber Cafe
  • Double Sinks in Select Homes
  • Free Weights
  • Island Kitchens*
  • Minutes from HEB Grocery Store
  • Quartz Countertops
  • Stainless Steel Appliance Package
  • Pendant/ Track Lighting
  • Standing Showers
  • Tile Bath Floors
  • Wire Shelving
  • Bike Ride or Walk in nearby Travis Park
  • Near Downtown
  • On VIA Bus Route
  • Refrigerators with Ice Makers/Water Dispensers
  • Full-Sized Washers/Dryers
  • Granite Countertops in Kitchen and Baths
  • Keyless Entry with Smart Rent Locks
  • Outdoor Grilling Area
  • Pet-Friendly Courtyard
  • Polished Concrete Floors
  • Rooftop Lounge
  • Vaulted Ceilings*
  • 2 Faux Wood Blinds
  • Brushed Nickel Hardware/ Fixtures
  • Elongated Toilets
  • Garden Tubs
  • Near Many Restaurants
  • Outdoor and Indoor Game Area
  • San Antonio Riverwalk Access Within Walk

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Controlled Access

Business Center

  • Wi-Fi
  • Controlled Access
  • Laundry Service
  • Planned Social Activities
  • EV Charging
  • Business Center
  • Lounge
  • Disposal Chutes
  • Fitness Center
  • Pool
  • Gated
  • Courtyard
  • Grill
  • Zen Garden

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

Hardwood Floors

Walk-In Closets

Granite Countertops

Microwave

Highlights

  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Trash Compactor
  • Double Vanities
  • Tub/Shower
  • Fireplace
  • Sprinkler System
  • Framed Mirrors
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Carpet
  • Built-In Bookshelves
  • Vaulted Ceiling
  • Walk-In Closets
  • Linen Closet
  • Balcony
  • Deck
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • Laundry Service
  • Planned Social Activities
  • EV Charging
  • Business Center
  • Lounge
  • Disposal Chutes
  • Gated
  • Courtyard
  • Grill
  • Zen Garden
  • Fitness Center
  • Pool
  • 11' ft Ceilings
  • Easy Access to IH-35
  • Rooftop Lounge With Fire Pit
  • Framed Vanity Mirrors
  • Key Fob Security Access
  • Under-Mounted Sink in Kitchen
  • Wifi Enabled Common Areas
  • 24-Hour Emergency Maintenance
  • Outdoor Fireplace with Seating
  • Stained Concrete Floors
  • Vinyl Plank Flooring*
  • Balcony*
  • Ceiling Fan
  • Cyber Cafe
  • Double Sinks in Select Homes
  • Free Weights
  • Island Kitchens*
  • Minutes from HEB Grocery Store
  • Quartz Countertops
  • Stainless Steel Appliance Package
  • Pendant/ Track Lighting
  • Standing Showers
  • Tile Bath Floors
  • Wire Shelving
  • Bike Ride or Walk in nearby Travis Park
  • Near Downtown
  • On VIA Bus Route
  • Refrigerators with Ice Makers/Water Dispensers
  • Full-Sized Washers/Dryers
  • Granite Countertops in Kitchen and Baths
  • Keyless Entry with Smart Rent Locks
  • Outdoor Grilling Area
  • Pet-Friendly Courtyard
  • Polished Concrete Floors
  • Rooftop Lounge
  • Vaulted Ceilings*
  • 2 Faux Wood Blinds
  • Brushed Nickel Hardware/ Fixtures
  • Elongated Toilets
  • Garden Tubs
  • Near Many Restaurants
  • Outdoor and Indoor Game Area
  • San Antonio Riverwalk Access Within Walk
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Trash Compactor
  • Double Vanities
  • Tub/Shower
  • Fireplace
  • Sprinkler System
  • Framed Mirrors
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Built-In Bookshelves
  • Vaulted Ceiling
  • Walk-In Closets
  • Linen Closet
  • Balcony
  • Deck
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $200
Cat Deposit $100
Dog Fee $200
Dog Deposit $100
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
866-310-6344
Neighborhood

A quiet suburban part of Downtown San Antonio, Lone Star will give you the affordable living of a suburb with the simultaneous proximity to a major metropolitan area, a great perk for commuters. Adjacent to King William neighborhood, residents of Lone Star like visiting Blue Star Contemporary, a hub for restaurants, art galleries, and breweries.

Historic Market Square is directly north of this neighborhood offering a unique variety of vibrant shops and eateries. However, Lone Star has a few local gems of its own like Eddie’s Taco House, a community staple for authentic Mexican cuisine during the daytime.

Learn more about living in Lone Star 
Education
Colleges & Universities Distance
Colleges & Universities Distance
St. Philip's College, MLK
Drive: 7 min 3.5 mi
San Antonio College
Drive: 6 min 3.5 mi
Our Lady of the Lake Univ.
Drive: 8 min 4.2 mi
St. Philip's College, SWC
Drive: 9 min 5.3 mi
Southtown Flats is within 6 minutes or 3.5 miles from San Antonio College. It is also near St. Philip's College, MLK and Our Lady of the Lake Univ..
Schools
  • Public Schools
  • Private Schools
Briscoe El
Charter Elementary School
Grades PK-5
446 Students
Attendance Zone
Harris Middle
Charter Middle School
Grades 6-8
762 Students
Attendance Zone
Brackenridge High School
Public High School
Grades 9-12
1,568 Students
Attendance Zone
St Cecilia School
Private Elementary & Middle School
Grades PK-8
130 Students
Nearby
Our Lady of Peace Catholic School
Private Elementary, Middle & High School
Grades 2-11
Nearby
Healy Murphy Center
Private High School
Grades 9-12
161 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Southtown Flats is near San Antonio International, located 10.0 miles or 14 minutes away.

Commuter Rail Distance
Commuter Rail Distance
San Antonio Amtrak Station
Drive: 5 min 2.2 mi
Airports Distance
Airports Distance
San Antonio International
Drive: 14 min 10.0 mi
Very Walkable
80
Walk Score®
Out of 100
If you enjoy walking, you’ll enjoy renting in this area! It’s a very walkable neighborhood.
Some Transit
47
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Very Bikeable
83
Bike Score®
Out of 100
This area is very Bikeable. You’ll find a variety of bike paths and lanes.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Southtown Flats.

Shopping Centers Distance
Shopping Centers Distance
Blue Star Arts Complex
Walk: 3 min 0.2 mi
910-912 S Alamo
Walk: 14 min 0.8 mi
Jag Building
Drive: 3 min 1.2 mi
Southtown Flats has 3 shopping centers within 1.2 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
HemisFair Park
Drive: 4 min 1.6 mi
Casa Navarro State Historic Site
Drive: 3 min 1.6 mi
San Antonio River Walk
Drive: 3 min 1.7 mi
Concepcion Park
Drive: 3 min 1.8 mi
Collins Gardens Park
Drive: 3 min 1.8 mi
Southtown Flats has 5 parks within 1.8 miles, including HemisFair Park, San Antonio River Walk, and Casa Navarro State Historic Site.
Hospitals Distance
Hospitals Distance
Children's Hospital of San Antonio
Drive: 3 min 1.8 mi
Baptist Medical Center
Drive: 4 min 2.1 mi
Texas Center for Infectious Disease
Drive: 8 min 4.9 mi
Southtown Flats has 3 hospitals within 4.9 miles, the nearest is Children's Hospital of San Antonio which is 1.8 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Fort Sam Houston
Drive: 13 min 7.2 mi
Southtown Flats is 7.2 miles and a 13 minute drive from Fort Sam Houston.
 
 

Property Ratings at Southtown Flats

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.4
Great
Out of 5

4.4 Blended Score

19 Renter Reviews

Share details of your own experience with this property

Sort By
 
  • Most Recent
  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
2/7/24
Car broken into twice in one weekend!!!

Do not move here!! This place into a car burglar’s dream! No cameras that work, no on grounds peace officers or security, or a functioning gate. The gate has been broken since October which allows anyone to enter with free range and time to do what they want. I was told by the front office that the gate being broken is an “INCONVENIENCE.” The weekend my car was broken into 9 cars were vandalized!

Property Manager at Southtown Flats, Responded To This Review

Hello, thank you for taking a moment to share your thoughts with us. We understand that your safety concerns at the community have resulted in a less than positive outlook. Our leasing team is conscientious of your experience and is available to discuss this with you. If you have additional questions or comments, please do not hesitate to contact our Resident Services Department at living@valiantresidential.com.

1/8/24
low quality “luxury” apartments

Cars getting broken into, unsafe environment, poor staffing, parking garage gates always open and allow for continued robbery.

Property Manager at Southtown Flats, Responded To This Review

Hello, thank you for taking a moment to share your thoughts with us. We understand that your safety concerns at the community have resulted in a less than positive outlook. Our leasing team is conscientious of your experience and is available to discuss this with you. If you have additional questions or comments, please do not hesitate to contact our Resident Services Department at living@valiantresidential.com.

12/19/23
Stolen property and unprofessional staff

Unprofessional staff and overpriced low quality apartments. Vehicles get broken into and staff does not have empathy or urgency. The manager is deflecting and unwilling to help.

Property Manager at Southtown Flats, Responded To This Review

We apologize for the negative experience you had at our community. We strive to provide a pleasant living environment for our residents, and we regret that we fell short of your expectations. We appreciate your feedback and take it seriously. It is through feedback like yours that we can identify areas for improvement and make necessary changes to enhance our residents' experiences. If you would like to discuss your concerns further, please reach out to our Resident Services Department at living@valiantresidential.com

1/22/22
It used to be a good place to live

If you want you things stolen and vandalized move here. The garage door has been broken and left open for MONTHS, The pool has turned green from lack of care, the dog poop bins are overflowing, Recycling cans are left in the street for days so the garage piles up with recycling and waste. One of the elevators malfunctions regularly and will drop you a few feet. Bikes are continuously stolen because the locks malfunction, my car has been paintballed within the garage, and management brushes off all of these issues if they even care to respond. But thank god they sometimes convince a foodtruck by park by us, that makes it SO worth it to deal with all of these issues.

Property Manager at Southtown Flats, Responded To This Review

We’re sorry to hear about your experience regarding the maintenance at our community. We understand that a well-maintained home and community is an important factor in resident satisfaction. Please be assured that our teams are working as diligently as possible to resolve these concerns wherever feasible. We appreciate your patience and understanding in this matter. If you have any additional questions or concerns, please reach out to our Resident Services Department at living@valiantresidential.com.

12/10/21
On site property staff

Southtown flats has a beautiful location and amenities, however, the on site staff is awful. Ever since valiant took over a few months ago this place has gone downhill. The way the staff speaks to residents is disrespectful and uncalled for. Instead of being held accountable and taking responsibility; they point fingers and basically scold you. I have lived here for almost 3 years, and have never caused a problem or had an issue until valiant took over. I have never been disrespected In such a way by anyone. The on-site property managers Arriana (I think is her name), continues to say”bring your issues with my staff to my attention, so I can give them feedback”. Well, it has been brought to her attention multiple times by multiple residents, and she is part of the problem. Either no one is getting reprimanded, or they just do not care. There are plenty of other issues, but the communication with the management is my focus on this post. The community that I once loved to be apart of here is no longer there due to management. If your looking for location it’s great, however, if you want good communication and solutions to problems from management stay away. I would not recommend this place to anyone with the current management.

Property Manager at Southtown Flats, Responded To This Review

Thank you for taking a moment to provide this feedback. We sincerely regret that you've experienced frustrations with our team. Our staff members are all professionals dedicated to service excellence, and we are committed to reviewing your feedback and addressing areas of improvement. Please contact our Resident Services Department at living@valiantresidential.com so that we may address these concerns and work on restoring your confidence in us. Best Regards, Valiant Residential

12/9/21
Unprofessional Management

Southtown Flats has an amazing community atmosphere among the residents. This used to exist with management as well, until the new management company, Valiant, took over this past summer. The style in which they communicate with residents is very unprofessional and frankly, warrants some serious "coaching opportunities." They consistently seem more concerned about being right than they do about being helpful. Ownership and accountability is demanded among the residents, but seems to be optional with the staff. I have consistently seen examples and experienced them personally of residents reaching out with questions regarding issues around the property and only received back a list of excuses with minimal ownership. Simple things are made out to be impossible tasks that have very clear solutions (i.e. - having a daily checklist to ensure all dog waste stations and trash cans are emptied, the elevator and surrounding areas are mopped, etc., keeping an inventory list so that items can be ordered well in advance of them running out, buying dog poop bags at Walmart or Petsmart and getting reimbursed when vendor is out if need be). This is supposed to be "luxury San Antonio living" according to their website. I often wonder if they spent as much time resolving issues as they do in arguing and making excuses with residents over email, how much they could really accomplish. Whenever extra work is required by the staff we get excuses and when extra work is required by residents we get accusations and threats with zero fact finding. Communicating issues with your residents is expected, but how you say it matters as well. Particularly when those residents are your CUSTOMERS who pay ample amounts of money to live here. There are always going to be residents who are less than stellar, but that doesn't give you the right to treat those that aren't in the same fashion. If one of my employees sent out some of the emails they do, we would be having very serious conversations about our "communication style." Lucky for the residents we have a very close knit community who is in regular communication about these issues via group chat and are very good at keeping our fingers on the pulse. My only hope is that Valiant steps up or we may have to find a new community to call home.

Property Manager at Southtown Flats, Responded To This Review

Thank you for taking a moment to provide this feedback. We sincerely regret that you've experienced frustrations with our team. Our staff members are all professionals dedicated to service excellence, and we are committed to reviewing your feedback and addressing areas of improvement. Please contact our Resident Services Department at living@valiantresidential.com so that we may address these concerns and work on restoring your confidence in us. Best Regards, Valiant Residential

8/28/20
Horrible management, horrible tenants

Its like living in dorms- people running around all times of night, spoiled , disrespectful tenants, awful front staff. My car got towed TWICE from our garage even though the parking tag was on display. Management it refused to cover the expenses the second time. Never mind the fact that no one even came close to apologizing for making me lose an entire work day to deal with that. They also nickle and dime you - my rent + trash etc. bill was different literally every month I lived there.

Property Manager at Southtown Flats, Responded To This Review

We're truly disappointed this has been your experience and want to make your home with us comfortable. We ask that all residents be respectful of their neighbors, but in cases where they aren’t, we invite you to come talk to us about it. We’ll send someone to speak to your neighbors about their noise levels. And, we'd be more than happy to address any concerns you have with our parking set-up and policy. Please feel free to give us a call at (210) 222-8111. We'd love nothing more than for you to have a great living experience moving forward.

3/15/18
They Screwed Us!

This community also does Airbnb. We booked our reservation months ago and purchased our flight. 2 weeks before our trip to the final 4 they cancelled saying they leased the property. They could care less if they screwed us over. I

Property Manager at Southtown Flats, Responded To This Review

Thanks for taking the time to leave a review. It sounds like a phone call might be useful in this situation. Could you give us a call at (210) 664-4422 at your next available convenience?

2/7/18
Do not live here

If you’ve ever wanted to live in a dorm and a cruise ship at the same time this is probably your best bet. Living here was complete chaos from start to finish. Multiple manager changes made sure you were never on the same page with the front office when it came to issues. One of the front office workers is completely incompetent and the other is always in the middle of a personal call or snacking on something and doesn’t have time for you. To start our apartment electricity flickered for the first few months. Multiple service appointments couldn’t fix it. Was not uncommon to see broken glass, spilled drinks, and throw up in the hallways on the weekends. If it happened on a Friday night, it would sit there until Monday when the cleaners arrived. Other issues include multiple thefts in the parking garage, as well as questionable people walking in the complex at 3am trying to open apartment doors, and late night hours at the pool. It was not uncommon to see people swimming and having loud music playing at the pool at 3-5am on a weekday! Multiple times we saw small children swimming and playing at 4am on a tuesday or thursday. Couldn’t believe it. During normal hours the pool is a free for all. You will see people jumping the fence to go swim, and staff doesn’t seem to care. In the garage my trailer was stolen and my moped was stolen. But our biggest issue was once we moved out and our security deposit was stolen. Our check was taken and someone forged our endorsement and deposited it into their account. There are only a couple ways this could have happened. A postal employee could have stolen it while in the sorting warehouse which is highly unlikely. The most likely situation is someone at the management company or front office stole it. The reason we suspect this is we have been back and forth with the management company and the front office for months trying to get the check replaced. We have filed an affidavit, paperwork, and coordinated with multiple people and we are still getting the run around. RBFCU did an investigation but Southtown flats will not tell us the results of the investigation. The front office at Southtown flats, specifically Jennifer has told us multiple times that Lincoln property management “just doesn’t want to talk to you.” Literally her words to us this last call. The check is 2xx dollars and they just can’t seem to send it to us. This has gone on for 6 months now.

9/16/17
I would recommend... (Verified Renter)

I would recommend this apartment. Location is great, neighbors are friendly, and it is a very pretty building with a lot of character.

8/14/17
The apartment feels... (Verified Renter)

The apartment feels safe, and activities are usually going on. I will have to live here for a few more months to have a better opinion.

8/3/17
The apartments themselves... (Verified Renter)

The apartments themselves are absolutely beautiful and the front office staff is always very helpful when necessary. I would recommend them from that aspect. I feel as though the community is plagued by some issues that I don't otherwise expect for the price point that I pay. I have lived in two apartments and in both I have had the AC condensation pipe come loose and leak throughout the apartment causing the baseboards to become damaged, I was unable to access the doors from the garage inside for a number of days(three times) because the electric door system was down. The maintenance requests are always handled in a VERY timely manner and I feel it may be initial construction issue rather than apartment fault. Overall, I enjoy the apartment community and the units themselves. The amenities are beautiful and the community activities are always very fun.

7/21/17
Having issues with... (Verified Renter)

Having issues with FOB and access to gates, on my moving day. After 3 days of the WR not completed, I went to the front office to ask about my maintenance requests, it was then completed the next day.

6/16/17
Travis was great... (Verified Renter)

Travis was great and I love that maintenance came to make this repair the day after I submitted the request. There is an additional maintenance request that was made that I will follow up with Travis on to see what is going on there.

5/15/17
I love Louie,... (Verified Renter)

I love Louie, he always does an amazing job. Give that man a raise!

5/15/17
Since I've been... (Verified Renter)

Since I've been living in Southtown Flats I have not encountered any situation of service where the staff was not efficient and prompt.

3/28/17
Southtown Flats is... (Verified Renter)

Southtown Flats is a very unique living experience and I would be more than happy to invite anyone that I know to partake and that experience.

3/20/17
It's an ideal... (Verified Renter)

It's an ideal location, the price is a little higher, but it's worth it for the most part

3/20/17
I would love... (Verified Renter)

I would love to have friends so close by and I would only recommend it if I absolutely love the complex and I do.

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Southtown Flats Photos

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Southtown Flats has studios to two bedrooms with rent ranges from $1,193/mo. to $5,651/mo.

Can I see a model or tour Southtown Flats?

You can take a virtual tour of Southtown Flats on Apartments.com.

What neighborhood is the property located in?

Southtown Flats is in Lone Star in the city of San Antonio. Here you’ll find three shopping centers within 1.2 miles of the property. Five parks are within 1.8 miles, including HemisFair Park, San Antonio River Walk, and Casa Navarro State Historic Site.

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111 Probandt St

San Antonio, TX 78204

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