Skyhouse Raleigh

Very fast response to my request. Repairs were done quickly and professionally. My second request in 15 months and both handled without delay or any problems.

I have lived here for several years with several building management teams. I would currently recommend not living at SkyHouse. SkyHouse is best known for its views and its safety. However, it no longer the same luxury standards set by previous building managements. This appears to be in-large part as Greystar changes the strategy held by previous managements. The management team has struggled with their communication of severe maintenance issues (including the commonly known elevator woes) -- which do not appear to be close to being resolved despite it being a several month issue. The management team also appears to be struggling with the frustration expressed by current residents, incredibly protective rather than being conversational about issues. It is one thing to be upset, it is another to not be hospitable. Greystar has also begun to focus on catering to shorter-term stays -- including allowing AirBnb hosting and a new feature of a "guest stay." The building is forgo-ing cleaning carpets on floors in pursuit of new non-carpeted flooring and is making changes to the clubroom area that will impact quality of life. The building feels stripped of the qualities that made it a great place to stay, in-lieu for a cheapened approached intent on generating money. It is evident that Greystar has a vision however that vision does not look out for current residents or residents in the short-term.

The only problem is that the elevators seem to be in constant need of repair. The long wait time for elevators can be annoying at times. Overall, Skyhouse has a great location for activities and restaurants and museums. And as a bus rider it has the best location for me.

As a current resident, I cannot stress enough how far this place has declined. It is way worse than I ever expected it to get, I wish I could give negative stars. 1. The Building is Filthy The hallways are some of the dirtiest and most disgusting I’ve ever seen and such unsightly stains everywhere you look. It’s embarrassing to have guests over and make them walk through such unclean conditions. There is one cleaning person on staff who is always in the lobby "vacuuming" —but nothing ever looks clean. It seems like she is just pretending to clean, as no area has seen a vacuum or proper cleaning in months. 2. Amenities Are a Joke Most of the amenities are broken and have been since I moved in. Even the ones that “work” are frustrating to use. For example, the upstairs TVs have about 10 remotes, but none of them actually function with the TVs. Instead of fixing these persistent issues that residents repeatedly raise, management has added a new, completely useless amenity that you have to pay extra for. 3. Guest Parking Was Removed One of the main reasons we chose to live here was the access to guest parking. Mid-lease, they took it away with no real solution other than telling residents to “contact NC Park.” This shows a complete lack of accountability and disrespect for residents. 4. Broken Elevators and Long Wait Times Prepare to add an extra 15 minutes to your schedule just to leave the building. One elevator has been broken for ages, and the remaining one is so overburdened that there’s often a line in the lobby. The other day, I had to wait through multiple elevator trips before I could finally get on. 5. Management is Nonexistent The property management consistently fails to address issues. They don’t fix anything, they take away amenities, and they make false promises about renovations and hallway repainting that never happen. Their disregard for residents’ concerns is beyond frustrating. Final Thoughts I, along with several other residents, will definitely be moving out after our lease due to the poor management and the rapidly deteriorating living conditions. At this rate, I’d be shocked if anyone renews their lease. To management: Step up and start taking responsibility for your property and your residents’ experiences.

My time here has been the best experience of my life. I can’t wait to Rene my lease again and get 2025 started

Skyhouse has been a breath of fresh air after dealing with so many horrible living situations. The community is nice, people are friendly and I love to get a free view of pets :)

Pro: beautiful view; love the apartment layout Cons: Dirty floors; dirty elevators; dirty loading dock; dirty walls; one elevator is frequently out of order and the service elevator might be locked for move-ins/outs, which means one elevator for the building

This apartment building is in an amazing location, surrounded by excellent restaurants, a square with lots of activities, and walking distance to the Amtrak station. It also has beautiful views and an incredible lobby with excellent concierge service. It is an older building so you can’t expect everything to be perfect and up-to-date as you would see in a new apartment building. But for a downtown city location, it cannot be beat.

Skyhouse is a great community and convenient to so much in Downtown Raleigh

Great staff, great amenities, great location and access to downtown attractions. Love the views I get from sun up to sun down.

I have lived here 1 and 1/2 years. I love the convenient location and the views from Skyhouse. We have a lovely Skydeck, with 2 grills and a firepit for winter. However, the building desperately needs refreshing. The carpets are disgustingly dirty. Over the past couple of months, the elevators have had paint dribbled on the floor and walls/doors are scuffed badly. The TV in the yoga/pilates room has not worked for several months so you cannot stream workouts there. I could go on, but hopefully you get the picture.

Moore Square used to be a great area and now the homeless and gang population has gotten really unsafe, especially for single females. The leasing staff is terrible and rude. There are MUCH better apartment complexes and high-rises in better areas where the staff actually care about the residents.

Overall, I have had considerably mixed feelings about my two years at Skyhouse Raleigh. The views are great, without a doubt. Concierge and the staff, in general, are all very friendly and helpful for the most part, including the maintenance staff. However, there are problems with noise pollution. I have had my share of rude neighbors who constantly *slam* their doors and have lead feet. I have heard some horror stories from another resident who ended up having to have the police called on someone who was a constant disturbance despite submitting several complaints beforehand. It should have never gotten to this point for them. It can be severe in colder climates. The frigid temperatures seem to cause openings in the balcony doors, which lets in a lot of outside noise pollution. That is on top of the elevators which can too be loud at times (to the point you can feel them vibrating the walls). The portal software which is used to send rent payments and submit maintenance requests is buggy. I have had my share of issues with the software, most recently where I could not log in to send my payment properly and ended up getting stuck with a late fee because of it, then told that I could no longer provide payments using the portal system. My rent has increased significantly since I first moved in. The first time it increased, I was offered the same free months rent incentive if I signed a lease for another year, or a 6-month lease with no increase in rent. This year, I was told I would not be given the same offer, and on top of that, if I was to opt for a 6-month lease this year my rent would be increased $100/month. Skyhouse staff have started hosting pool parties and the likes again, which produce noise so loud it is constantly vibrating my walls in every room of my apartment all throughout the day. If this becomes a problem like it was my first year at Skyhouse again, I plan to terminate my lease and seek residency elsewhere. So overall, very mixed feelings. There are times when I have loved it here, but now it has become incredibly frustrating. If you're into constant partying and don't mind constant noise and the smell of pot lingering in your apartments occassionally, this could be a great place for you. But if you're a young professional truly trying to go somewhere with your life, I would recommend looking elsewhere. This was NOT the kind of environment I was promised, and I've started to regret moving here again this year.

I love living here. I never want to leave. There is a long list of great things I can share with you about this place after living here for the past six months. Here are a few. Maintenance requests are always handled with exceptional speed. Same day service is normal. I have not had very many requests, but the ones that I have submitted have 100% been completed as expected and quickly. To call the rooftop pool amazing is an understatement. It is awesome to float in a clean saltwater pool 250 feet above downtown Raleigh while drinking a cold beer and listening to a first class sound system. They also have TVs on the pool deck, which is an ideal place to watch football. The grills and fireplace on the other side of the roof are also very nice. The exercise room is always clean and they keep the AC at the right temp. Extra points for having wireless Internet in there. I can take my iPad and watch Netflix while doing my cardio. The apartment itself is my favorite part. I love looking out my floor to ceiling 10 foot windows at the city skyline. The real hardwood floors are super classy. The exposed cement ceiling gives it a modern feel like no place I have seen. The granite countertops and stainless steel appliances are very sophisticated. Everyone that lives here that I have met so far is friendly. This place is all around the best of the best. I can't wait for next summer to party on the roof again.

We moved to the SkyHouse Raleigh in May 2015 and LOVE IT! Pros: * Great office staff especially Kristel, Daniel, and Allyson. I don't know the others * The maintenance and the security staff are really good. It is a third party company supplying 24 security. MOST of them are pleasant and helpful. Selena is very competent, pleasant represents the building with class. * The parking is acceptably convenient. It's covered parking and RIGHT next door with covered walkway between. * It has smokin' views from many apartments. * The roof deck views are stunning and are the location of the gym, pool, clubhouse and outdoor kitchen. * The selection of local restaurants, parks, museums and concert venues is amazing. CONS: * It's a new building with all new staff. At the beginning there was SOME adjustment period while they figured out how to work together and accommodate the unique challenges of the Raleigh location. It gets better EVERY day. * Some of the tenants are a little whiny and impatient. They OBVIOUSLY have never lived in a highrise apt. It has unique problems but, fantastic benefits. Relax people you are not that important. * They still need to resolve how they deal with visitors. I've lived in several high rises in major cities. The solution is not quite here. I don't mind the level of security. I rarely even lock my door during the day when home. * The compressor for the air conditioner is on your balcony. Luckily it's not a really loud one. They did this to avail the rooftop for the amenities. Also, you don't want to live in a building with shared air of any kind. TRUST ME ON THAT ONE! ¡MOVE IN IT'S A GAS!

Skyhouse offers luxury amenities, cool modern apartments with amazing views of downtown and beyond, great staff, and the location can't be beat! I absolutely love living here! 4 stars instead of 5 because it's a brand new building and they are still working out the kinks, the units are on the small side, and the price is at the top of the market.