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Language: English and Spanish

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 4pm Sunday, Closed

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call 385-213-3012
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Utah Salt Lake County West Valley City Shadowbrook Apartments

Shadowbrook Apartments

3860 S Redwood Rd, West Valley City, UT 84119

3.8 (10 reviews)

Property Rating

3.8
Good
Out of 5

3.8 Blended Score

See all 10 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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385-213-3012
  • Monthly Rent

    $1,199 - $1,799

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    551 - 1,151 sq ft

Shadowbrook Apartments
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Up to $800 Off Immediate Move-Ins!

Up to $800 Off Immediate Move-Ins! Special Will Not Last - Call Today! *Select Homes. New Move-Ins Only

Pricing & Floor Plans

filter results by bedrooms
STUDIO $1,199 – $1,339
1 Bed 1 Bath 551 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCQER
    price $1,199
    Unit Special
    square feet 551
    availibility Now
  • Unit AUCPQU
    price $1,339
    Unit Special
    square feet 551
    availibility Jun 9
  • Unit AUCQDG
    price $1,299
    square feet 551
    availibility Aug 7
1X1 $1,399 – $1,599
1 Bed 1 Bath 736 Sq Ft
11 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCMGP
    price $1,399
    Unit Special
    square feet 736
    availibility Now
  • Unit AUCMWY
    price $1,419
    Unit Special
    square feet 736
    availibility Jun 6
  • Unit AUCQHP
    price $1,449
    Unit Special
    square feet 736
    availibility Jun 6
  • Unit AUCMDJ
    price $1,488
    Unit Special
    square feet 736
    availibility Jun 13
  • Unit AUCPGR
    price $1,499
    square feet 736
    availibility Jul 7
  • Unit AUCMMQ
    price $1,499
    square feet 736
    availibility Jul 7
  • Unit AUCMDE
    price $1,499
    square feet 736
    availibility Jul 7
  • Unit AUCMJU
    price $1,599
    square feet 736
    availibility Jul 7
  • Unit AUCQGU
    price $1,399
    square feet 736
    availibility Aug 7
  • Unit AUCPJT
    price $1,499
    square feet 736
    availibility Aug 7
  • Unit AUCMJH
    price $1,499
    square feet 736
    availibility Aug 7

2X1 LG $1,499 – $1,629
2 Beds 1 Bath 1,035 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCPEG
    price $1,499
    Unit Special
    square feet 1,035
    availibility Now
  • Unit AUCMCG
    price $1,499
    square feet 1,035
    availibility Jun 6
  • Unit AUCPDY
    price $1,629
    square feet 1,035
    availibility Jul 7
  • Unit AUCPWG
    price $1,599
    square feet 1,035
    availibility Aug 7
  • Unit AUCPEX
    price $1,599
    square feet 1,035
    availibility Aug 7

2X2 $1,690 – $1,799
2 Beds 2 Baths 1,151 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCPXM
    price $1,699
    Unit Special
    square feet 1,151
    availibility Now
  • Unit AUCMEH
    price $1,699
    Unit Special
    square feet 1,151
    availibility Now
  • Unit AUCPYL
    price $1,799
    Unit Special
    square feet 1,151
    availibility Now
  • Unit AUCMHA
    price $1,759
    square feet 1,151
    availibility Jul 7
  • Unit AUCPXA
    price $1,799
    square feet 1,151
    availibility Jul 7
  • Unit AUCMQE
    price $1,690
    square feet 1,151
    availibility Aug 7
  • Unit AUCQCU
    price $1,799
    square feet 1,151
    availibility Aug 7

2X1 SM $1,519 – $1,599
2 Beds 1 Bath 965 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCMYZ
    price $1,589
    Unit Special
    square feet 965
    availibility Jun 10
  • Unit AUCMUA
    price $1,599
    Unit Special
    square feet 965
    availibility Jun 12
  • Unit AUCPMT
    price $1,519
    square feet 965
    availibility Jul 7
  • Unit AUCMLZ
    price $1,599
    square feet 965
    availibility Jul 7
  • Unit AUCQDT
    price $1,599
    square feet 965
    availibility Aug 7

1X1 SM Call for Rent Not Available
1 Bed 1 Bath 551 Sq Ft
STUDIO $1,199 – $1,339
1 Bed 1 Bath 551 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCQER
    price $1,199
    Unit Special
    square feet 551
    availibility Now
  • Unit AUCPQU
    price $1,339
    Unit Special
    square feet 551
    availibility Jun 9
  • Unit AUCQDG
    price $1,299
    square feet 551
    availibility Aug 7
1X1 $1,399 – $1,599
1 Bed 1 Bath 736 Sq Ft
11 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCMGP
    price $1,399
    Unit Special
    square feet 736
    availibility Now
  • Unit AUCMWY
    price $1,419
    Unit Special
    square feet 736
    availibility Jun 6
  • Unit AUCQHP
    price $1,449
    Unit Special
    square feet 736
    availibility Jun 6
  • Unit AUCMDJ
    price $1,488
    Unit Special
    square feet 736
    availibility Jun 13
  • Unit AUCPGR
    price $1,499
    square feet 736
    availibility Jul 7
  • Unit AUCMMQ
    price $1,499
    square feet 736
    availibility Jul 7
  • Unit AUCMDE
    price $1,499
    square feet 736
    availibility Jul 7
  • Unit AUCMJU
    price $1,599
    square feet 736
    availibility Jul 7
  • Unit AUCQGU
    price $1,399
    square feet 736
    availibility Aug 7
  • Unit AUCPJT
    price $1,499
    square feet 736
    availibility Aug 7
  • Unit AUCMJH
    price $1,499
    square feet 736
    availibility Aug 7

1X1 SM Call for Rent Not Available
1 Bed 1 Bath 551 Sq Ft
2X1 LG $1,499 – $1,629
2 Beds 1 Bath 1,035 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCPEG
    price $1,499
    Unit Special
    square feet 1,035
    availibility Now
  • Unit AUCMCG
    price $1,499
    square feet 1,035
    availibility Jun 6
  • Unit AUCPDY
    price $1,629
    square feet 1,035
    availibility Jul 7
  • Unit AUCPWG
    price $1,599
    square feet 1,035
    availibility Aug 7
  • Unit AUCPEX
    price $1,599
    square feet 1,035
    availibility Aug 7

2X2 $1,690 – $1,799
2 Beds 2 Baths 1,151 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCPXM
    price $1,699
    Unit Special
    square feet 1,151
    availibility Now
  • Unit AUCMEH
    price $1,699
    Unit Special
    square feet 1,151
    availibility Now
  • Unit AUCPYL
    price $1,799
    Unit Special
    square feet 1,151
    availibility Now
  • Unit AUCMHA
    price $1,759
    square feet 1,151
    availibility Jul 7
  • Unit AUCPXA
    price $1,799
    square feet 1,151
    availibility Jul 7
  • Unit AUCMQE
    price $1,690
    square feet 1,151
    availibility Aug 7
  • Unit AUCQCU
    price $1,799
    square feet 1,151
    availibility Aug 7

2X1 SM $1,519 – $1,599
2 Beds 1 Bath 965 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit AUCMYZ
    price $1,589
    Unit Special
    square feet 965
    availibility Jun 10
  • Unit AUCMUA
    price $1,599
    Unit Special
    square feet 965
    availibility Jun 12
  • Unit AUCPMT
    price $1,519
    square feet 965
    availibility Jul 7
  • Unit AUCMLZ
    price $1,599
    square feet 965
    availibility Jul 7
  • Unit AUCQDT
    price $1,599
    square feet 965
    availibility Aug 7

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $399
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $45
  • One time Fee
    $300
  • Pet deposit
    $100
  • Weight limit
    70 lb
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions do apply
  • Cats Allowed
  • Monthly pet rent
    $45
  • One time Fee
    $300
  • Pet deposit
    $100
  • Weight limit
    70 lb
  • Pet Limit
    2
  • Parking
  • Covered
    $25/mo
    1 Max
  • Storage Fees
  • Storage Unit
    $50/mo

Details

Lease Options

  • 12
  • Short term lease

Property Information

  • Built in 1985
  • 300 units/3 stories

Matterport 3D Tours

1BR, 1BA
1/3

About Shadowbrook Apartments

Love where you live! Amenity-rich living awaits.Shadowbrook Apartments in West Valley City are located in a lushly landscaped community. Situated near Valley Fair Mall, our studio, one, and two bedroom apartments place you within easy reach of food, fun, shopping, and more. Just minutes from downtown Salt Lake City, our newly renovated apartment homes boast upscale features like vaulted ceilings, warm wood-style flooring, and a cozy fireplace. Beyond your door, treat yourself to vibrant amenities, including a refreshing swimming pool, fitness center, and onsite dog park. All this and more comes at an unbeatable price.

Shadowbrook Apartments is an apartment community located in Salt Lake County and the 84119 ZIP Code. This area is served by the Murray District attendance zone.

Contact

View Property Website
Languages: English & Spanish
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 4pm
  • Sunday, Closed

Community Amenities

Pool

Fitness Center

Clubhouse

Business Center

Grill

Pet Play Area

Basketball Court

Sauna

Property Services

  • Package Service
  • Maintenance on site
  • Property Manager on Site
  • Renters Insurance Program
  • Online Services
  • Pet Play Area

Shared Community

  • Business Center
  • Clubhouse
  • Walk-Up

Fitness & Recreation

  • Fitness Center
  • Hot Tub
  • Sauna
  • Spa
  • Pool
  • Basketball Court

Outdoor Features

  • Fenced Lot
  • Courtyard
  • Grill
  • Picnic Area
  • Pond
  • Dog Park

Student Features

  • Walk To Campus

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Walk-In Closets

Microwave

Refrigerator

Tub/Shower

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Storage Space
  • Tub/Shower
  • Fireplace

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Carpet
  • Vinyl Flooring
  • Dining Room
  • High Ceilings
  • Vaulted Ceiling
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Maintenance on site
  • Property Manager on Site
  • Renters Insurance Program
  • Online Services
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Walk-Up
  • Fenced Lot
  • Courtyard
  • Grill
  • Picnic Area
  • Pond
  • Dog Park
  • Fitness Center
  • Hot Tub
  • Sauna
  • Spa
  • Pool
  • Basketball Court
  • Walk To Campus
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Storage Space
  • Tub/Shower
  • Fireplace
  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • High Ceilings
  • Vaulted Ceiling
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Expenses
Recurring
Unassigned Covered Parking $25
Cat Rent $45
Dog Rent $45
One-Time
Storage Fee $50
Cat Fee $300
Cat Deposit $100
Dog Fee $300
Dog Deposit $100
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 4pm
Sunday Closed
385-213-3012
City - West Valley City

Located about ten miles southeast of Salt Lake City, West Valley City is the second largest city in Utah with more than 130,000 residents. Residents are drawn to West Valley City for its many entertainment options, outdoor recreational opportunities, and convenient locale.

Should you choose to rent in West Valley City, you will have the option to catch a concert at the USANA Amphitheatre, see the Utah Grizzlies slap shot pucks at the Maverick Center, and watch a Broadway play at the Hale Center Theatre. You will also have the chance to shop at the vast Valley Fair Mall and practice your golf swing at a number of popular golf courses in town.

Outdoor recreation abounds in West Valley City, with easy access to the Great Salt Lake State Park, Oquirrh Mountains, Wasatch Mountains, and the Jordan River. Commuting and traveling from West Valley City is a breeze with convenience to I-215, Route 201, and Salt Lake City International Airport.

Learn more about living in West Valley City 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Salt Lake Community College
Drive: 4 min 1.6 mi
University of Phoenix, Utah
Drive: 9 min 4.5 mi
Westminster College
Drive: 15 min 7.7 mi
The University of Utah
Drive: 21 min 11.2 mi
Shadowbrook Apartments is within 4 minutes or 1.6 miles from Salt Lake Community College. It is also near University of Phoenix, Utah and Westminster College.
Schools
  • Public Schools
  • Private Schools
Liberty School
Public Elementary School
Grades K-6
291 Students
Nearby
Property Identified
Mcmillan School
Public Elementary School
Grades K-6
481 Students
Nearby
Property Identified
Granger School
Public Elementary School
Grades PK-6
755 Students
Attendance Zone
Hillcrest Jr High
Public Middle School
Grades 7-9
776 Students
Nearby
Property Identified
Riverview Jr High
Public Middle School
Grades 7-9
618 Students
Nearby
Property Identified
Hillcrest High
Public Middle & High School
Grades 8-12
1,971 Students
Nearby
Property Identified
Valley Jr High
Public Middle School
Grades 7-8
639 Students
Attendance Zone
Granger High
Public Middle & High School
Grades 8-12
3,481 Students
Attendance Zone
Academy For Math Engineering & Science (Ames)
Charter High School
Grades 9-12
454 Students
Nearby
Property Identified
Ensign Learning Center
Private Elementary School
Grades PK-6
511 Students
Nearby
Prince of Peace Evangelical Lutheran School
Private Elementary & Middle School
Grades PK-8
109 Students
Nearby
Sego Lily School
Private Elementary, Middle & High School
Grades PK-12
38 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in West Valley City include West Valley Central Station, located 1.8 miles from Shadowbrook Apartments. Shadowbrook Apartments is near Salt Lake City International, located 9.8 miles or 15 minutes away, and Provo Municipal, located 42.9 miles or 56 minutes away.

Transit / Subway Distance
Transit / Subway Distance
West Valley Central Station
Drive: 5 min 1.8 mi
Decker Lake Station
Drive: 4 min 1.9 mi
Redwood Junction Station
Drive: 5 min 2.2 mi
Meadowbrook Station
Drive: 7 min 3.1 mi
River Trail Station
Drive: 8 min 3.2 mi
Commuter Rail Distance
Commuter Rail Distance
North Temple Station
Drive: 15 min 8.5 mi
Warm Springs Relief Point
Drive: 16 min 9.8 mi
South Jordan Station
Drive: 17 min 12.2 mi
Draper Station
Drive: 23 min 15.6 mi
Woods Cross Station
Drive: 21 min 16.6 mi
Airports Distance
Airports Distance
Salt Lake City International
Drive: 15 min 9.8 mi
Provo Municipal
Drive: 56 min 42.9 mi
Somewhat Walkable
68
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
40
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
52
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Shadowbrook Apartments.

Shopping Centers Distance
Shopping Centers Distance
New Century Square
Walk: 10 min 0.6 mi
West Valley Marketplace
Walk: 11 min 0.6 mi
West Valley Shopping Center
Walk: 11 min 0.6 mi
Shadowbrook Apartments has 3 shopping centers within 0.6 mile, which is about a 11-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Jordan River Parkway
Drive: 7 min 2.4 mi
International Peace Gardens
Drive: 11 min 5.5 mi
Liberty Park
Drive: 15 min 8.0 mi
Wheeler Historic Farm
Drive: 14 min 8.5 mi
Tracy Aviary
Drive: 18 min 8.7 mi
Shadowbrook Apartments has 5 parks within 8.7 miles, including Jordan River Parkway, International Peace Gardens, and Wheeler Historic Farm.
Hospitals Distance
Hospitals Distance
Salt Lake Behavioral Health
Drive: 9 min 4.4 mi
St. Mark's Hospital
Drive: 10 min 5.0 mi
Intermountain Medical Center
Drive: 10 min 5.2 mi
Shadowbrook Apartments has 3 hospitals within 5.2 miles, the nearest is Salt Lake Behavioral Health which is 4.4 miles away and a 9 minute drive.
Military Bases Distance
Military Bases Distance
Salt Lake City Airport Air Guard Station
Drive: 11 min 7.9 mi
Shadowbrook Apartments is 7.9 miles and a 11 minute drive from Salt Lake City Airport Air Guard Station.
 
 

Property Ratings at Shadowbrook Apartments

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.8
Good
Out of 5

3.8 Blended Score

10 Renter Reviews

Share details of your own experience with this property

Sort By
 
  • Most Recent
  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
3/4/24
Understanding and helpful

Management is understanding and helpful. As we moved out we ended up with multiple snags in our planning. We approached the office and explained our situation. They were so kind and so helpful. They gave us 2-3 days to finish our moving out. We appreciate your kind and cooperation in our situation and willing to work with us.

Property Manager at Shadowbrook Apartments, Responded To This Review

We are thrilled to see that you have been enjoying your time here at Shadowbrook Apartments, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

3/8/21
Don’t move here

They are over priced. They put in a nest which is pointless when the windows are old not insulated. There is many hidden fees. Always cops in and out of here. Car was broken into twice.

Property Manager at Shadowbrook Apartments, Responded To This Review

Oh no! We're truly sorry that your experience has not yet reflected our five-star standard. Your comfort and satisfaction are our top priorities, and we'd love nothing more than to resolve your concerns directly. If that sounds like something you'd be interested in, please don't hesitate to contact us directly. Thank you.

11/7/19
DO NOT EVWRER MOVE HERE

Do not ever move into these apartments if you want to keep your sanity. The management is horrible at fixing any issue whether it be a maintenance issue or a unruly neighbor. They will not help you when it comes to any noise issues they would rather take your money can actually help. Do not move here

Property Manager at Shadowbrook Apartments, Responded To This Review

While we always encourage our residents to reach out with feedback, we're deeply disappointed in your misleading characterization of our community. No one on our staff engages in the type of behavior described in your review, nor do "take" anyone's money. We follow all applicable state and federal regulations, and we take great pride in treating members of our community with the professionalism and courtesy they deserve. If you would like to discuss your concerns in a calm and civilized manner, we encourage you to contact us directly. Thank you.

11/26/18
This is a Slum!

I've lived here for nearly 6 years. Amenities: Amenities are nearly always closed/broken. The pool/hot tub are closed 80% of the Summer due to "Health code violations". The fitness room is open to all, including children; the result is broken/vandalized equipment that never gets replaced. The fitness room doesn't have ventilation. Our Apartment: The valve in our fireplace was too old and needed replacing. Instead of replacing the valve, they just shut off the gas to it altogether. The rain gutter above our bedroom window has been broken since long before we moved in. The result is years of water and runoff streaming against the window, leaking into the window frame causing water damage. The water deposits on the glass from the years of damage is so thick you can't see out of the window. The water heater is old and not up to code; it doesn't have earthquake straps nor an expansion tank. Maintenance has never performed service on it, even though all water heaters need to be flushed yearly. They change the air filters once every 2 yrs, not twice a year. The furnace is 37 yrs old; it takes forever to heat and is far from efficient. The blower motor has gone out twice. The first time they replaced it, now four years later, we get to just live with the replacement being broken. This means not running the furnace or AC. Speaking of the AC. Ours barely works and it leaks all over the stuff in our storage unit. This last summer we bought a little A/C unit off the internet and used that instead of the one that's included in the apartment. It works amazing better and we cut our electric bill by 65%. Pests: We’ve seen mice, cockroaches, bedbugs, silverfish, ants, & spiders. There’s a part in the lease stating that any pests you find are your own fault/liability. The Community: There is always dog crap on the lawns and it makes the place reek. People leave trash on the lawns and in the breezeways. We've witnessed neighbours literally pissing off their balconies. The water feature at the entrance has been "down for repairs" for the last 4.5 years. Some of our neighbours frequently smoke marijuana and it rises through the levels and gets trapped in our apartment, resulting in us returning home to a cloud of skunk scent. The office staff only cares about getting new renters into the community. Once your lease is signed and you are moved in, you no longer matter and they will not have any interest in helping you.

Property Manager at Shadowbrook Apartments, Responded To This Review

It's disappointing to see your experience has resulted in this feedback, as you are a loyal and valued resident here at our community. We understand your frustration regarding the amenities, as we want them to always be readily available for our residents, and we deeply apologize for the inconvenience. We did have a few projects going on this year updating the restrooms for the pool area, re-tiling done on the hot tub and pouring new concrete to allow a more enjoyable experience for our residents and that did require some closures. Our maintenance team strives to tend to requests quickly and effectively, and should you still be experiencing any issues, we encourage you to submit a formal maintenance request so we may resolve these matters right away. Should you have any problems with pests, please speak with us here at the office, as we have ways of resolving these issues. We understand there are cons to being a pet-friendly community, and we'll work toward better monitoring our grounds' maintenance. Thank you for taking the time to bring these matters to our attention, we'll be sure to take them into serious consideration, as we want all of our residents to always feel comfortable in their homes. Should you like to further discuss your thoughts, please pay us a visit here at the Shadowbrook office.

5/1/17
Beautiful Apartment Comples with Outstanding Management and Maintenance!

My family signed a home buyer agreement that will let us out of the lease if we find a house! Great idea. The office is very friendly and the maintenance staff is the best we've ever had. We had 3 maintenance issues that were are handled the same day we called. My daughter loves the ducks in the pond. If you're looking for a well-kept apartment for not a bad price, move here! Our covered parking stall is just outside our apartment, and there is plenty of additional parking nearby. They spend money to keep the outside nice: new paint this year also water fountains were put in the two brooks running through the property. The landscaping is very well maintained. Management is on top of things, and if they can’t answer the phone and I have to leave a message they call right back with what I needed to know. They also replaced our dish washer without us asking before we moved in. Everyone minds their own business and are pretty friendly. We will stay here until we buy a house. Pool & clubhouse are great too!!

4/27/17
AVOID THIS PLACE

I wouldn't even give this place 1 star. absolutely horrible place to live. way too over priced for studio apartments, it was filthy people were disrespectful did not clean up after themselves or the pets, garbage everywhere and don't get me started on the management!! absolutely the worst i've ever had to deal with and maintenance is horrible!! i was out a water heater in the middle of winter OVER CHRISTMAS! maintenance would also come into the home with out notice and would go through our personal belongings i brought it to the managements attention and they did nothing about it!!!!

9/9/16
avoid this place

maintenance has no idea what they are doing. whole place is a mess. garbage everywhere. way overpriced.

1/3/16
DO NOT MOVE HERE

Here for a whole year my a/c never got fixed! locks on door never got replaced even after speaking to manager. The staff is horrible they don't care. Maintenance workers are very unprofessional!

Property Manager at Shadowbrook Apartments, Responded To This Review

We are so sorry to hear that you did not have a good experience here. Our goal at Shadowbrook is to provide great customer service and create a stress-free living environment for all of our residents. Is there is a time you would like to come in so we can personally apologize for the situation we would love to be given the opportunity to do so. Our office hours are Monday-Friday 9:00 AM to 6:00 PM, Saturday 10:00 AM to 5:00 PM, closed Sundays. Thank you so much for your feedback, we hope we can make it right.

11/4/15
DO NOT stay here. I stayed for painful 2 years

- Misleading & Rude staff - All my maintenance tickets took 2-4 weeks, that too after calling 3 times Poorly maintained apartments. roof leaked and filled every stuff with dirty toilet water. - Keeps laundry locked on random days to redirect the residents to a local Laundry shop across the street. Very unethical. - unexplained charges included in the Rent. like sales tax, property tax, admin fees, mandatory liability coverage, etc. i checked with 15-20 communities, but no one charges such charge. -Rent increases unreasonable every year. even for long time residents. - laundry card recharge machine always broken. - at last they changed the laundry service, cards were changed , but never informed residents. - pool closed on random days , but never inform residents. you only get to know when you are all set with clothes and swimming stuff and try opening the door. -The gentleman at the leasing office is a cheat.

Property Manager at Shadowbrook Apartments, Responded To This Review

We are very sorry to hear that you did not have a good experience with us. Our goal at Shadowbrook is to provide quality customer service, we are so sorry to hear that in your situation that was not the case. We apologize. If you would like to stop in to talk to us about what could've been done to make your experience much more pleasant we would love to here it. Our office hours are Monday-Friday 9:00 AM to 6:00 PM, Saturday 10:00 AM to 5:00 PM, closed Sundays.

9/24/15
Shadow Book APT.

Great service. Staff is great to work with and love the area, The apartment was clean and well maintained, nice to see that as a first time renter, Pool is super nice and Love swimming there.

Property Manager at Shadowbrook Apartments, Responded To This Review

We are thrilled to know that you love living here. We love all of our residents and will do whatever necessary to keep them loving it here. Thank you so much for your review. We appreciate you!

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  • 1BR, 1BA

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Shadowbrook Apartments has one to two bedrooms with rent ranges from $1,199/mo. to $1,799/mo.

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3860 S Redwood Rd

West Valley City, UT 84119

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