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Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

Avana Matthews media gallery Unit
call 980-414-3210
Floor Plan View Body
Viewing Floor: Select a unit to view pricing & availability
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North Carolina Mecklenburg County Matthews Marshbrooke Avana Matthews

Avana Matthews

2808 Cross Point Cir, Matthews, NC 28105

Property Website
3.7 (162 reviews)

Property Rating

3.7
Good
Out of 5

3.7 Blended Score

See all 162 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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980-414-3210
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  • Monthly Rent

    $1,092 - $5,469

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    724 - 1,252 sq ft

Avana Matthews
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Welcome to Avana Matthews a collection of studio, one-, two-, and three-bedroom apartment homes. We understand that your home is more than a place to live. It's a place to unwind after a long day. It's a space to share moments with loved ones or take care of daily tasks that keep life running smoothly. Our apartments invite you to be yourself while enjoying access to all the essentials.

Read More

Highlights

  • Pool
  • Walk-In Closets
  • Planned Social Activities
  • Pet Play Area
  • Fireplace
  • Sundeck
  • Dog Park
  • Picnic Area
  • Grill

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
A2 $1,092 – $3,615
1 Bed 1 Bath 796 Sq Ft $150 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 402-33
    price $1,162
    square feet 796
    availibility Now
  • Unit 402-38
    price $1,166
    square feet 796
    availibility Now
  • Unit 538-23
    price $1,092
    square feet 796
    availibility Feb 8, 2026
  • Unit 704-16
    price $1,162
    square feet 796
    availibility Feb 8, 2026
  • Unit 704-14
    price $1,177
    square feet 796
    availibility Feb 17, 2026

A1 $1,232 – $3,450
1 Bed 1 Bath 724 Sq Ft $150 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 500-26
    price $1,232
    square feet 724
    availibility Now
  • Unit 406-24
    price $1,307
    square feet 724
    availibility Jan 8, 2026
  • Unit 812-34
    price $1,342
    square feet 724
    availibility Jan 23, 2026
B1 $1,240 – $3,271
2 Beds 2 Baths 976 Sq Ft $150 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 601-28
    price $1,240
    square feet 976
    availibility Now
  • Unit 500-27
    price $1,248
    square feet 976
    availibility Now
  • Unit 406-18
    price $1,290
    square feet 976
    availibility Now
  • Unit 500-22
    price $1,304
    square feet 976
    availibility Now
  • Unit 501-18
    price $1,257
    square feet 976
    availibility Dec 23

B2 $1,519 – $3,816
2 Beds 2 Baths 1,095 Sq Ft $150 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 708-38
    price $1,587
    square feet 1,095
    availibility Now
  • Unit 507-36
    price $1,566
    square feet 1,095
    availibility Dec 26
  • Unit 306-28
    price $1,519
    square feet 1,095
    availibility Jan 29, 2026
C1 $1,744 – $5,469
3 Beds 2 Baths 1,252 Sq Ft $150 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 527-22
    price $1,744
    square feet 1,252
    availibility Now
  • Unit 401-37
    price $1,849
    square feet 1,252
    availibility Now
  • Unit 507-22
    price $1,836
    square feet 1,252
    availibility Apr 2, 2026
A2 $1,092 – $3,615
1 Bed 1 Bath 796 Sq Ft $150 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 402-33
    price $1,162
    square feet 796
    availibility Now
  • Unit 402-38
    price $1,166
    square feet 796
    availibility Now
  • Unit 538-23
    price $1,092
    square feet 796
    availibility Feb 8, 2026
  • Unit 704-16
    price $1,162
    square feet 796
    availibility Feb 8, 2026
  • Unit 704-14
    price $1,177
    square feet 796
    availibility Feb 17, 2026

A1 $1,232 – $3,450
1 Bed 1 Bath 724 Sq Ft $150 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 500-26
    price $1,232
    square feet 724
    availibility Now
  • Unit 406-24
    price $1,307
    square feet 724
    availibility Jan 8, 2026
  • Unit 812-34
    price $1,342
    square feet 724
    availibility Jan 23, 2026
B1 $1,240 – $3,271
2 Beds 2 Baths 976 Sq Ft $150 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 601-28
    price $1,240
    square feet 976
    availibility Now
  • Unit 500-27
    price $1,248
    square feet 976
    availibility Now
  • Unit 406-18
    price $1,290
    square feet 976
    availibility Now
  • Unit 500-22
    price $1,304
    square feet 976
    availibility Now
  • Unit 501-18
    price $1,257
    square feet 976
    availibility Dec 23

B2 $1,519 – $3,816
2 Beds 2 Baths 1,095 Sq Ft $150 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 708-38
    price $1,587
    square feet 1,095
    availibility Now
  • Unit 507-36
    price $1,566
    square feet 1,095
    availibility Dec 26
  • Unit 306-28
    price $1,519
    square feet 1,095
    availibility Jan 29, 2026
C1 $1,744 – $5,469
3 Beds 2 Baths 1,252 Sq Ft $150 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 527-22
    price $1,744
    square feet 1,252
    availibility Now
  • Unit 401-37
    price $1,849
    square feet 1,252
    availibility Now
  • Unit 507-22
    price $1,836
    square feet 1,252
    availibility Apr 2, 2026
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • Utilities & Essentials
    • Trash Services - Hauling
      Amount for shared trash/waste services. Charged per unit.
      $15 / mo
    • Trash Services - Doorstep
      Amount for doorstep trash removal from rental home. Charged per unit.
      $25 / mo
    • Pest Control Services
      Amount for pest control services. Charged per unit.
      $5 / mo
    • Utility - Billing Administrative Fee
      Amount to manage utility services billing. Charged per unit.
      $6.51 / mo
    • Utility - Electric - Third Party
      Usage-Based (Utilities).Amount for provision and consumption of electric paid to a third party. Charged per unit.
      Varies
    • Utility - Water/Sewer
      Usage-Based (Utilities).Amount for provision and/or consumption of water and sewer services Charged per unit.
      Varies
    • Renters Liability Insurance - Third Party
      Amount for renters liability insurance obtained through resident's provider of choice. Charged per leaseholder. Payable to 3rd Party
      Varies
  • One-Time Basics
    • Due at Application
      • Application Fee
        Amount to process application, initiate screening, and take a rental home off the market. Charged per applicant.
        $35
    • Due at Move-In
      • Package Services
        Amount for package services. Charged per unit.
        $50
      • Security Deposit (Refundable)
        Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. Charged per unit.
        $650
  • Dogs
    Max of 2, 75 lbs. Weight Limit
    Restrictions:
    No aggressive breeds.
    Read More Read Less
    Comments
    We welcome 2 pets per apartment home. There is a $300 non-refundable fee for the first pet, and $150 for the second pet. Pet rent is $25, per pet.
    Read More Read Less
  • Cats
    Max of 2, 75 lbs. Weight Limit
    Comments
    We welcome 2 pets per apartment home. There is a $300 non-refundable fee for the first pet, and $150 for the second pet. Pet rent is $25, per pet.
    Read More Read Less
  • Pet Fees
    • Pet Fee
      Max of 1. Amount to facilitate authorized pet move-in. Charged per pet.
      $350 - $450
    • Pet Rent
      Max of 1. Monthly amount for authorized pet. Charged per pet.
      $25 / mo
  • Renters Liability/Content - Property Program
    Amount to participate in the property Renters Liability Program. Charged per unit.
    $14.50 / mo
  • Security Deposit Alternative
    Amount for alternate program in lieu of paying a traditional security deposit. Charged per unit. Payable to 3rd Party
    Varies
  • Renters Liability Only - Non-Compliance
    Amount for not maintaining required Renters Liability Policy. Charged per unit.
    $10.75 / occurrence
  • Access Device - Replacement
    Amount to obtain a replacement access device for community; fobs, keys, remotes, access passes. Charged per device.
    $10 - $100 / occurrence
  • Returned Payment Fee (NSF)
    Amount for returned payment. Charged per unit.
    $35 / occurrence
  • Lease Violation
    Amount for violation of community policies and/or per lease terms. Charged per unit.
    $75 / occurrence
  • Legal/Eviction Fees
    Amount for legal expenses incurred for lease violations. Charged per unit.
    Varies
  • Intra-Community Transfer Fee
    Amount due when transferring to another rental unit within community. Charged per unit.
    $300 - $600 / occurrence
  • Late Fee
    Amount for paying after rent due date; per terms of lease. Charged per unit.
    $50 / occurrence
  • Early Lease Termination/Cancellation
    Amount to terminate lease earlier than lease end date; excludes rent and other charges. Charged per unit.
    200% of base rent / occurrence
  • Security Deposit - Additional (Refundable)
    Additional amount, based on screening results, intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms. Charged per unit.
    Varies

Property Fee Disclaimer: Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying. Pet breed and other pet restrictions apply. Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.

Details

Lease Options

  • 3 - 15 Month Leases

Property Information

  • Built in 1989
  • 420 units/3 stories

Matterport 3D Tours

1BR, 1BA
1/7
Property Site Map

Select a unit to view pricing & availability

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Viewing Floor:
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2 (9 units)
3 (6 units)

About Avana Matthews

Welcome to Avana Matthews a collection of studio, one-, two-, and three-bedroom apartment homes. We understand that your home is more than a place to live. It's a place to unwind after a long day. It's a space to share moments with loved ones or take care of daily tasks that keep life running smoothly. Our apartments invite you to be yourself while enjoying access to all the essentials.

Avana Matthews is an apartment community located in Mecklenburg County and the 28105 ZIP Code. This area is served by the Charlotte-Mecklenburg attendance zone.

Unique Features

  • Corner Home Location
  • Fireplace *
  • Picnic Pavilion
  • Additional Outdoor Storage
  • Modern Cabinetry With Designer Hardware
  • Partial Pool View
  • Poolside Outdoor Kitchen
  • Spacious Walk-In Closets
  • Undermount Sinks With Gooseneck Faucets
  • Patio/Balcony
  • Spacious Closets
  • Vaulted Ceilings*
  • Beautiful Wood-Style Flooring
  • Built-in Bookshelves *
  • First Floor
  • In-Home, Full-Size Wash/Dryer
  • Partial Wooded View
  • Resident Lounge
  • Second Floor
  • Spacious Walk in Closets
  • Convenient Amenity Access
  • Partial Amenity View
  • Bluetooth Integrated Kitchen Lighting*
  • Built-in Bookshelves*
  • Third Floor
  • Wood-Burning Fireplace *
  • Bluetooth Integrated Kitchen Lighting
  • Ceiling Fans in Bedrooms and Living Room
  • Granite Countertops with Tile Backsplash*
  • Pool View
  • Smart Home Thermostat
  • Smoke-Free
  • Two Bark Parks
  • Wooded View

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Clubhouse

Business Center

Grill

  • Package Service
  • Wi-Fi
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Lounge
  • Conference Rooms
  • Walk-Up
  • Pool
  • Volleyball Court
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Walk-In Closets

Granite Countertops

Microwave

Refrigerator

Indoor Features

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Storage Space
  • Double Vanities
  • Tub/Shower
  • Fireplace
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Breakfast Nook

Model Details

  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Built-In Bookshelves
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Lounge
  • Conference Rooms
  • Walk-Up
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park
  • Pool
  • Volleyball Court
  • Corner Home Location
  • Fireplace *
  • Picnic Pavilion
  • Additional Outdoor Storage
  • Modern Cabinetry With Designer Hardware
  • Partial Pool View
  • Poolside Outdoor Kitchen
  • Spacious Walk-In Closets
  • Undermount Sinks With Gooseneck Faucets
  • Patio/Balcony
  • Spacious Closets
  • Vaulted Ceilings*
  • Beautiful Wood-Style Flooring
  • Built-in Bookshelves *
  • First Floor
  • In-Home, Full-Size Wash/Dryer
  • Partial Wooded View
  • Resident Lounge
  • Second Floor
  • Spacious Walk in Closets
  • Convenient Amenity Access
  • Partial Amenity View
  • Bluetooth Integrated Kitchen Lighting*
  • Built-in Bookshelves*
  • Third Floor
  • Wood-Burning Fireplace *
  • Bluetooth Integrated Kitchen Lighting
  • Ceiling Fans in Bedrooms and Living Room
  • Granite Countertops with Tile Backsplash*
  • Pool View
  • Smart Home Thermostat
  • Smoke-Free
  • Two Bark Parks
  • Wooded View
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Storage Space
  • Double Vanities
  • Tub/Shower
  • Fireplace
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Breakfast Nook
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Built-In Bookshelves
  • Vaulted Ceiling
  • Walk-In Closets
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $50
Dog Rent $50
One-Time
Cat Fee $300
Dog Fee $300
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
980-414-3210
City - Matthews

Located 11 miles from uptown Charlotte in southeastern Mecklenburg County, Matthews combines historic charm with suburban convenience. The downtown district features independent shops and local restaurants, reflecting the area's evolution from its 19th-century roots as Stumptown to its development as a railroad hub. Residents enjoy outdoor recreation at Squirrel Lake Park and Four Mile Creek Greenway. The rental market includes apartment communities and single-family homes, with current average rents ranging from $1,442 for one-bedroom units to $2,197 for three-bedroom homes.

Community events bring residents together throughout the year, highlighted by the Matthews Alive Festival and its Labor Day parade. The town's economic stability is supported by corporate headquarters including Family Dollar and Harris Teeter. The Matthews branch of the Charlotte Mecklenburg Library serves as a central community resource, while the area is served by Butler High School.

Learn more about living in Matthews 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Central Piedmont C.C., Levine
Drive: 11 min 6.5 mi
Central Piedmont C.C., Central
Drive: 11 min 7.7 mi
Central Piedmont C.C., Cato
Drive: 15 min 8.7 mi
Queens University of Charlotte
Drive: 16 min 10.2 mi
Avana Matthews is within 11 minutes or 6.5 miles from Central Piedmont C.C., Levine. It is also near Central Piedmont C.C., Central and Queens University of Charlotte.
Schools
  • Public Schools
  • Private Schools
David W Butler High
Public High School
Grades 9-12
1,876 Students
Attendance Zone
Matthews Christian Academy
Private Elementary, Middle & High School
Grades PK-12
149 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Matthews include Hawthorne Ln & 8Th St Citylynx, located 7.9 miles from Avana Matthews. Avana Matthews is near Charlotte/Douglas International, located 16.3 miles or 27 minutes away, and Concord-Padgett Regional, located 20.9 miles or 31 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Hawthorne Ln & 8Th St Citylynx
Drive: 11 min 7.9 mi
Elizabeth Av & Hawthorne Ln Citylynx
Drive: 11 min 8.0 mi
Cpcc Citylynx
Drive: 11 min 8.0 mi
Hawthorne Ln & 5Th St Citylynx
Drive: 12 min 8.1 mi
Sunnyside St Citylynx
Drive: 12 min 8.2 mi
Commuter Rail Distance
Commuter Rail Distance
Charlotte Amtrak Station
Drive: 14 min 9.5 mi
Gastonia Amtrak Station
Drive: 40 min 29.9 mi
Kannapolis Station
Drive: 44 min 31.6 mi
Airports Distance
Airports Distance
Charlotte/Douglas International
Drive: 27 min 16.3 mi
Concord-Padgett Regional
Drive: 31 min 20.9 mi
Car-Dependent
32
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
28
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Avana Matthews.

Shopping Centers Distance
Shopping Centers Distance
Independence Square
Walk: 39 min 1.9 mi
Quorum Marketplace
Walk: 45 min 2.2 mi
Village Lake Business Park
Walk: 46 min 2.4 mi
Avana Matthews has 3 shopping centers within 2.4 miles, which is about a 46-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Campbell Creek Greenway
Walk: 36 min 1.7 mi
Evergreen Nature Preserve
Drive: 10 min 4.9 mi
Stallings Municipal Park
Drive: 11 min 6.8 mi
Blair Mills Park
Drive: 13 min 7.5 mi
Mint Hill Veteran's Park
Drive: 16 min 9.2 mi
Avana Matthews has 5 parks within 9.2 miles, including Campbell Creek Greenway, Evergreen Nature Preserve, and Stallings Municipal Park.
Hospitals Distance
Hospitals Distance
Novant Health Presbyterian Medical Center
Drive: 11 min 8.0 mi
Carolinas Medical Center / Behavioral Health
Drive: 13 min 9.0 mi
Strategic Behavioral Center - Charlotte
Drive: 22 min 12.3 mi
Avana Matthews has 3 hospitals within 12.3 miles, the nearest is Novant Health Presbyterian Medical Center which is 8.0 miles away and a 11 minute drive.
 
 

Property Ratings at Avana Matthews

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
3.7
Good
Out of 5

3.7 Blended Score

162 Renter Reviews

Share details of your own experience with this property

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  1. ...
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11/16/25
Verified Renter

Overall not a bad community to live in. The people in my building were great over the last 5 years. Just disappointed with how things are ending.

Property Manager at Avana Matthews, Responded To This Review

Thank you for taking the time to share your feedback. We’re glad to hear that your experience in the community and with your neighbors has been positive over the last five years. We’re truly sorry to learn that your final experience has not met the standards we aim to uphold. That is never the impression we want to leave, especially with a long-term resident. If you’re open to it, we would appreciate the opportunity to speak with you directly so we can better understand what occurred and work to make things right. Thank you again for your residency and for sharing your thoughts—we value your feedback and wish you all the best moving forward. Your Avana Matthews Team

9/7/25
Verified Renter

Used to like living there a lot more. My only complaint was my constantly noisy neighbors above me. Now, however, I have mixed feelings about the place.

Property Manager at Avana Matthews, Responded To This Review

Hi, Thank you for taking the time to share your feedback. I’m sorry to hear that noise has impacted your experience—your comfort at home is important to us. We’d love the chance to talk with you directly so we can better understand the situation and work toward a resolution. Please feel free to reach out to the office or email us at avanamatthewsmgr@greystar.com. We truly value you as part of our community and want to make sure you’re enjoying your home.

7/8/25
Verified Renter

When this community was under Cortland they were much better. Grey isn’t completely terrible but the maintenance has to do better

Property Manager at Avana Matthews, Responded To This Review

Thank you for sharing your feedback. We understand your concerns and appreciate you taking the time to let us know how your experience has changed. While we're glad to hear you don't find the community completely lacking, we take your comments about maintenance seriously. Our goal is to provide a high standard of service, and it's clear we've fallen short in your case. We’re actively working on improvements and would love the opportunity to address any outstanding concerns you may have. Please feel free to reach out to the office directly or email us at avanamatthewsmgr@greystar.com so we can make things right. Thank you again for your honesty — it helps us grow and do better. — The Avana Matthews Team

5/31/25
Verified Renter

Morgan at office is great, the pool and gym is great

Property Manager at Avana Matthews, Responded To This Review

Thank you so much for the kind words! We're thrilled to hear you're enjoying the pool and gym—and we agree, Morgan is truly awesome! We'll be sure to pass along your shoutout. Let us know if there's ever anything you need! ??

5/14/25
Can’t wait for the lease to be up!

DO NOT MOVE INTO Avana Matthews! I have lived here since September of 2021 and never had an issue until the property was purchased by Greystar and became Avana. A pest control contractor came into my apartment and damaged my personal property. Nothing from Avana. If you have a pet that visits you are required to pay for that pet even if they do not live there on a permanent basis. I was charged 362.10 for the pet even with an approved ESA letter. You now have to register your vehicle every time you enter the complex and park or you get your vehicle booted. It is not worth the hassle to be here. Avana Matthews needs to increase the maintenance staff to handle maintenance requests. I have been waiting over two weeks to have the dryer in my apartment fixed. I was told I was not the only one waiting for weeks to have appliances fixed. Also the drain line from the A/C unit has been leaking on to the floor and under the baseboards. The laundry room his beginning to smell musty.

Property Manager at Avana Matthews, Responded To This Review

I’m truly sorry to hear about your recent experience, and I want to sincerely apologize for the frustration and inconvenience you've encountered. This is not the experience we strive to provide at Avana Matthews. We’ve recently been working to improve communication, service times, and vendor processes, and your feedback helps highlight areas we still need to work on. I’d really appreciate the opportunity to speak with you directly so we can fully understand the situation and work toward a resolution.

5/13/25
Verified Renter

This community has huge potential. I have been here for over 4 years and have been disappointed always. My first morning in my apartment I got locked out on my second story porch for over an hour. I’ve been locked out twice to a faulty lock system. That was never fixed. I’ve had visitors get locked out on days I’ve luckily been there. My tub was disgusting on move in, they claimed they’d renovate it and then never did and denied they ever said so. Then proceeded to break the lease by entering unannounced to spray the tub with a film cover that got all over my belongings and the floor. Maintenance is a joke. They don’t care, year after year. They are so disrespectful, texting me “smh (shake my head) when they needed to come and replace my fridge. They never contact me when I specify I need to be contacted. It’s a joke. I pay too much money to live in such conditions. The community finally fixed the 30 lights that were out in the neighborhood after 4 years of me complaining and personally putting I’m requests with the city. Do better. The residents deserve better and deserve for you to act like you care after move in. Not just before.

Property Manager at Avana Matthews, Responded To This Review

Thank you for taking the time to share your experience—and for being a resident here for over four years. I’m truly sorry to hear about the repeated frustrations you’ve experienced during your time with us. Your concerns are absolutely valid, and it’s clear that we’ve fallen short in providing the consistent level of service and communication that every resident deserves. From your move-in experience to maintenance interactions and the lack of follow-through on commitments, this is not the standard we hold ourselves to, and I sincerely apologize. The issues with the lock system, communication around service visits, and lack of professionalism from team members are being taken seriously, and I would appreciate the opportunity to speak with you directly so we can begin to rebuild trust. We’re working hard to make real changes in how we respond to maintenance concerns, communicate with residents, and follow through on what we say we’ll do. Your feedback is incredibly helpful in identifying where we need to do better—because you’re right, you and all our residents deserve to feel supported long after move-in day. Please feel free to reach out to me directly at avanamatthewsmgr@gryestar.com if you’re open to a conversation. We would truly like the opportunity to make things right.

5/3/25
Verified Renter

Its a good experience to live in the community. Could be definitely better by maintaining the overall community, like by maintaining the sidewalks in the entire community

Property Manager at Avana Matthews, Responded To This Review

Awww, thanks friend! We really appreciate your kind words about Avana Matthews! We're always here for you, so please don't hesitate to reach out if there's anything else we can do. -Avana Matthews Team

5/2/25
Maintenance and management don't care

Maintenance issues take a really long time to get fixed. I've been waiting for a functional dishwasher since I moved in September 2024, the mailboxes don't lock, there are holes in the wood walkway outside my front door.

Property Manager at Avana Matthews, Responded To This Review

Hi there - we regret to hear you were displeased with your recent experience at Avana Matthews. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. Thanks again for taking time to let us know how we can improve. Your feedback matters, and we hope you'll consider us again in the future. All the best to you. -Avana Matthews Team

4/25/25
Verified Renter

The apartments themselves are nice. You are not going to find as much space as these for this price but the management has gone down since switching. It's like they want is to act like we are in a 5 start apartment complex and thts just not the case

Property Manager at Avana Matthews, Responded To This Review

So good to hear from you! Thanks for letting us know. Have a great day! Let us know if you ever need any more help! All the best to you. -Avana Matthews Team

2/12/25
Verified Renter

Horrible experience with Avana since new rental company took over. Lack of communication with management, forget getting anything fixed, and there’s a ton of roaches.

Property Manager at Avana Matthews, Responded To This Review

Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. I'm so sorry this happened - and I'd like to understand it better. Please get in touch at avanamatthewsmgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you. -Avana Matthews Team

1/22/25
Verified Renter

The staff here at Avana Matthews are very kind and considerate. They are quick to get my issues addressed and resolved.

Property Manager at Avana Matthews, Responded To This Review

So good to hear from you! Thanks for letting us know. Have a great day! At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team

10/26/24
Verified Renter

Great place to live and wonderful assistance from management team.

Property Manager at Avana Matthews, Responded To This Review

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana Matthews! It's our pleasure to assist! Let us know if anything else comes up, and take care. -Avana Matthews Team

9/9/24
Verified Renter

I am comfortable in my apartments, I like them, really like the localization and the area itself, beautiful and clean enough! But what bothers me is that I can't ask for repairs or insect repellent.

Property Manager at Avana Matthews, Responded To This Review

I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share! Please reach out at avanamatthewsmgr@greystar.com when you can so we can address this with you directly. Thanks much, and looking forward to hearing from you. -Avana Matthews Team

9/6/24
Verified Renter

you would not want me to share a review currently, maybe wait until some maintenance concerns are actually addressed

Property Manager at Avana Matthews, Responded To This Review

Thanks so much for taking the time to give us this feedback! We appreciate you. Please reach out at avanamatthewsmgr@greystar.com when you can so we can address this with you directly. Thanks much, and looking forward to hearing from you. -Avana Matthews Team

6/6/24
Verified Renter

Great community to live in. Definitely have to recommend it to family and friends. Affordable prices and close to everything!

Property Manager at Avana Matthews, Responded To This Review

Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team

5/31/24
Verified Renter

I have not been satisfied with the service since the new management took over. Things are not as efficient as before.

Property Manager at Avana Matthews, Responded To This Review

Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. Our community manager would really like to speak with you about this. Please contact us at avanamatthewsmgr@greystar.com as soon as you've got a moment. We look forward to hearing from you. -Avana Matthews Team

3/3/24
Verified Renter

My very first apartment and my experience has been great, I like it here and I see myself here for a while. Friendly, calm, quiet, & clean community. Nice & a luxurious feel of the apartment inside. Staffing is always professional, positive, & warming. I HIGHLY recommend Sardis Place at Matthews to anyone.

Property Manager at Avana Matthews, Responded To This Review

Hi, our team strives to provide a community that you can be proud to call home and are happy to hear that we have succeeded in doing just that! Please don't hesitate to contact us any time; we'd be happy to help! - Your team at Sardis Place at Matthews by Cortland

1/25/24
Verified Renter

The management staff was excellent. Kayla has been amazing this whole time the maintenance team, especially rock also has been amazing as I’ve been dealing with multiple issues since moving in. Although they have made every effort to fix any and everything that has gone wrong in the unit, I still would not recommend anyone moving in here just because upon first appearances, the homes look luxury, and when you get in, they are not the amount of things falling apart once you move in is unacceptable. I personally have had to put in several tickets and have pest control continuously. Come out multiple times in the two months that I lived here. I cannot in good conscience recommend this place to anyone that is expecting to live in a luxury apartment home.

Property Manager at Avana Matthews, Responded To This Review

Hey there, Thank you for taking the time to leave us a review. We are thrilled to hear of the positive experiences you have had with our team! We understand your frustrations with your apartment home needing repairs. We are a 35-year-old community and do the best we can with upkeeping everything with our apartment homes. We do not advertise that we are a luxury living apartment home due to our age, but we try our best to give the best value to our residents and their homes. We are very fortunate to have a highly skilled service team with us who are available to assist our residents with any concerns they may have. If you are currently experiencing any concerns in your home, please let us know at sardisplace@cortland.com and we will be happy to assist. -Your team at Sardis Place at Matthews

1/23/24
Verified Renter

It's a great place to live. It is quiet and pleasant. The work staff is very attentive and always responds to our requirements. In addition, the facilities are always clean and tidy.

Property Manager at Avana Matthews, Responded To This Review

Hello, we know you have many choices in where to live and we are happy that you have chosen Sardis Place at Matthews by Cortland as your home. Please feel free to reach out to us at SardisPlace@cortland.com if you ever need anything at all. - Your team at Sardis Place at Matthews by Cortland

1/17/24
Verified Renter

This apartment complex needs to invest in security cameras because my car got stolen and broken into and i went to the office to express my concerns and that if they have cameras and they only have it for the leasing office so basically if you have a nice car of any kind good chance it will get broken into because there's no cameras in the apartment complex. This issue needs to be fixed and resolved cause that doesnt make or have anyone feel safe in this apartment complex at all.

Property Manager at Avana Matthews, Responded To This Review

Hey there, Thank you for taking the time to leave us a review. We understand your frustrations and concerns with your car being stolen. Adding security cameras to the community is something management is looking into to help our residents have peace of mind. In the meantime, if you are ever aware of any illegal or suspicious activity please report it to the local police as well as our team at the office. If there is anything else we can assist you with, please feel free to reach out to us at sardisplace@cortland.com. We hope you have a great weekend. -Your team at Sardis Place at Matthews by Cortland

1/12/24
Verified Renter

Great neighbors, very courteous and professional staff!

Property Manager at Avana Matthews, Responded To This Review

Hello, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at SardisPlace@cortland.com if you ever need anything at all. - Your team at Sardis Place at Matthews by Cortland

10/24/23
Verified Renter

The staff are courteous and friendly . Response to maintenance needs is slow to nonexistent.

Property Manager at Avana Matthews, Responded To This Review

Hey there! Thank you for taking the time to share your feedback. We are thrilled to hear that your experience with our office staff has been pleasant! We understand your frustrations with our service department. We have recently made some changes and have seen improvements! Please feel free to reach out to the office if you are still experiencing any issues with our maintenance department! sardisplace@cortland.com. -Your Sardis Place Team

8/22/23
Verified Renter

As of now, I have little to compliment about the place. When we moved in, it was obvious that they hadn't checked the place before giving us the keys. The ice maker in the freezer was broken, the lights in the fridge didnt turn on, and water puddles would form in the fridge every day. It took a two months for it to be fixed. When we moved in, the microwave didnt function properly as the center point didnt spin and the corners of it was burning, the place hadnt been cleaned when we walked in, and the porch door didnt have a lock. We had to barricade the porch door with a wooden slab and a tote full of items so nobody could try to break in through said entry. The maintenance takes a month and sometimes longer to get anything fixed. Speaking of maintenance, they left a giant humidifier machine in my laundry room when i got back from work, left the lights on THUS DRIVING MY ELECTRIC BILL UP, and since they left their horrid machine plugged in, my cat was terrified by the insanely loud machine. They are horrible about picking up trash as we have had trash sit outside for weeks at some points even though they should have grabbed it ages ago, on trash day. This leads to insect and pest problems. They charge once a month for pest control, yet I end up killing at least two to four bugs a day in my apartment. I am not pleased to say the least. I do not recommend this establishment as of this current writing.

Property Manager at Avana Matthews, Responded To This Review

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.

8/22/23
Verified Renter

I would NOT recommend living here. Don't waste your money. Applicances are old, it takes them forever to replace them. They don't communicate with their tenants if they have come into their apartment. I have not seen any communication of bug inspections done. They are charge for everything. So RUN from here!!

Property Manager at Avana Matthews, Responded To This Review

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.

8/15/23
Verified Renter

Move in was a mess. I was first approved for 1 apt. Then told it wouldn’t be available on my date for move. So they gave me another at a lower rate. They then called me again to tell me nvm you can keep original apt. I did my walk thru. Found issues. Told them. They said they would fix before move in and they didn’t. I moved in the apt. My neighbor above me has been loud all day 24/7 since move in. After 3 weeks I filed a complaint. Nothing was done. My walk through form I filled out. I let them know master bath tub slow drain, kitchen sink slow drain, ceiling fan falling, master bath cabinets put in wrong, paint on walls and sinks. They told me they would send someone out but never did. It was until I purchased draino for my tub and that made it worse. I had to go to leasing office for them to send someone to my home. I put ticket in for dishwasher and ceiling fan on 8/8/23. Have not been contacted at all. No calls. No emails. No knock at my door. The package locker is super unorganized and makes it easy for anyone to steal packages.

Property Manager at Avana Matthews, Responded To This Review

Hi, we are disappointed to hear that you did not have a more positive experience with us at Sardis Place at Matthews by Cortland. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.

8/2/23
Verified Renter

This place is the a joke, it’s just a place to stay. Trash is overflowing constantly. The pool is nasty and full of hair and mold.

Property Manager at Avana Matthews, Responded To This Review

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.

7/20/23
Verified Renter

The building is infested with cockroaches, appliances old and not working, just very unkempt and badly maintained

Property Manager at Avana Matthews, Responded To This Review

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.

7/15/23
Verified Renter

I moved in as a new resident back in April and asked multiple times to see my unit's layout in person and was never given a tour of the unit I signed for, even TWO DAYS before key pick up just to see it for space I asked to go in to take measurements, and was denied due to "still preparing it for move in"...whatever that entails I have no idea. When I moved in it smelled of cigarettes and i wiped off a nasty black film on EVERYTHING from walls to cabinets and counters. There was cigarette ash in my bedroom window sill, and the drawer in my bathroom sink was broken and hanging out the day I walked in with my keys the first time. I also had a foot wide rip in my screen door, and it took over weeks to get it repaired. The list could keep going. There's very few community events from what I can tell on our daily and weekly emails, and myself and my neighbor across from me both felt it necessary to get Ring doorbells for safety concerns. It's a quiet place, the (ONE) pool is decent when it isn't shut down from idiots partying with glass, and I can't complain about the vinyl flooring instead of carpet in-unit, but it's just another old complex "updated" to stay competitive, and they don't hustle to help residents with problems or offer any reconciliation. I'm here for the price and since I work in the area, but that's really the only 2 reasons I'm here and not somewhere else. Overall score: 6/10

Property Manager at Avana Matthews, Responded To This Review

Hi there, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 389-2666. We look forward to hearing from you.

5/18/23
Verified Renter

The experience was good at first but after being here a year .. starting not to like how I put in maintenance request and it takes weeks to get them fix.

Property Manager at Avana Matthews, Responded To This Review

Hello, We are disappointed to hear that you have had this experience in having service tickets completed. As a team, we always work to respond to them in a timely manner to our residents' satisfaction. I would greatly appreciate an opportunity to speak with you so that we may look into what occurred and work to prevent similar situations in the future. Could you please reach out at sardisplace@cortland.com at your convenience? -Your Sardis Place at Matthews by Cortland team

3/17/23
5 Stars!!!

I LOVE Sardis Place! The best apartment complex in Matthews that I've stayed at so far.

Property Manager at Avana Matthews, Responded To This Review

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sardis Place at Matthews by Cortland! - Your team at Sardis Place at Matthews by Cortland

3/16/23
Wonderful staff

The staff here is wonderful. Doreen has helped with issues that the old manager could not resolve. The outside of the property is dated but overall it is a great place to live.

Property Manager at Avana Matthews, Responded To This Review

Hi, thank you for recognizing all the hard work that Doreen does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Sardis Place at Matthews by Cortland

3/16/23
You will love it here!

The property is well kept, and if I have any maintenance issues they help right away. It’s cozy, great location and the office is very responsive to emails and calls.

Property Manager at Avana Matthews, Responded To This Review

Hi, we're thrilled to hear that you've had a great experience at Sardis Place at Matthews by Cortland. We're always here for you if you need anything at all. - Your team at Sardis Place at Matthews by Cortland

3/16/23
Great Staff

Came in for a tour and all the ladies in the office were very welcoming and greeted me with in seconds. They have good prices and I like that I can choose longer than a 12 month lease. Will be applying in the near future.

Property Manager at Avana Matthews, Responded To This Review

Hi, thank you for recognizing all the hard work that our staff does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Sardis Place at Matthews by Cortland

3/16/23
Great place to live

I've lived here almost a year and have had a great experience so far. Office staff is super helpful and maintenance staff are always friendly and efficient.

Property Manager at Avana Matthews, Responded To This Review

Hi, we're thrilled to hear that you've had a great experience at Sardis Place at Matthews by Cortland. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Sardis Place at Matthews by Cortland

3/16/23
Beautiful property!! Amazing staff!

The staff is top notch! Property manager Doreen helped me every step of the way! Awesome property!

Property Manager at Avana Matthews, Responded To This Review

Hi, thank you for recognizing all the hard work that Doreen does around here! We are truly lucky to have them on our team. - Your team at Sardis Place at Matthews by Cortland

11/16/22
Nightmare

I have been without a functioning fridge for 3 and 1/2 months with no end in sight. It is impossible to get a hold of anybody. The rest of the apartment was in pretty bad shape when I moved in as well, but the fridge thing is long past the point of absurdity. One of the pools is closed year-round it seems, despite them advertising two. They are more concerned with people in the neighborhood vaping than they are about the syringes I've found in the dog park, people grilling on their small wooden patios, dead animals in the walls or vents, and a myriad of other issues I don't feel like typing up. They bait you with a nice model apartment, and then once you've moved in you're entirely neglected.

Property Manager at Avana Matthews, Responded To This Review

Hi there, We sincerely regret to hear that your experience has not been the one we strive to provide for all of our residents. We understand that our service team worked to resolve the issue with your fridge and has since replaced the appliance. We will be renovating our second pool area this spring as well. We would greatly appreciate an opportunity to speak with you in regards to the other concerns you cited in your review. Could you please reach out to our team at sardisplace@cortland.com at your soonest convenience? We look forward to learning more about your experience and working to turn it around into a more positive one. Sincerely, Your Sardis Place team

2/25/22
Exactly this: a poor service!

I've never seen so much disrespect! They just don't attend us. We had our application deny by their fault and they refused to refund our application fee, but even the administration fee (wich is clearly wrote "REFUNDABLE FEE" in every paper we got) they sent a check missing money and I have ways to prove this, even because the manager said this is wrong. I'm so tired of having to subject myself and my family through so much disrespect and having to beg for the minimum: answers and rightfully our money.

Property Manager at Avana Matthews, Responded To This Review

Hello - it's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. I'm going to talk to the team here at Avana Matthews to see how we can improve for next time. Thank you for letting us know about this. We'll use your comments to improve how we work, so we can ensure this doesn't happen again at Avana Matthews. -Avana Matthews Team

12/13/21
Verified Renter

lugar agradable, para vivir con un equipo servicial y muy bien ubicado

Property Manager at Avana Matthews, Responded To This Review

So good to hear from you! Thanks for letting us know. Have a great day! Can't wait to see you again! Have an excellent day. -Avana Matthews Team

12/5/21
Verified Renter

They have community events and seem to care about their residents. Usually service requests are completed quickly & the trash pickup is always done. Wish they did maintenance on the second pool area & gave more assistance with car break ins though. (Possibly adding more cameras & lights so culprits can be caught and held accountable)

Property Manager at Avana Matthews, Responded To This Review

You're the best! We really appreciate the positive review. Thanks again for recommending Avana Matthews! Hope you have an amazing day. -Avana Matthews Team

11/12/21
Verified Renter

Love the community. Has great events for guest every month and also has nice dog parks for our pets. Staff is great and friendly!

Property Manager at Avana Matthews, Responded To This Review

Hey - what a lovely thing to say! We appreciate you so much. Thanks again for recommending Avana Matthews! Hope you have an amazing day. -Avana Matthews Team

9/5/21
Verified Renter

I have enjoyed my 2 years living in Sardis Place. I really dont have any major issues or concerns other than the smoking from neighbors.

Property Manager at Avana Matthews, Responded To This Review

Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Avana Matthews! At Avana Matthews, it's our pleasure to serve. Hope we can be off assistance to you in the future! Best wishes from Avana Matthews. -Avana Matthews Team

8/11/21
Verified Renter

Do not live here they dont care that packages are regularly stolen. They could easily put up a camera to deter theives in the mailroom but they do not care!

Property Manager at Avana Matthews, Responded To This Review

Hi - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly. Thanks again for taking time to let us know how we can improve. Your feedback matters, and we hope you'll consider us again in the future. All the best to you. -Avana Matthews Team

8/9/21
Verified Renter

Do Not Move Here!!!!! There are roaches all around the apartment complex, inside our apartment on the floors, ceiling, drawers, & appliances! ROACHES EVERYWHERE! Youll be waiting months if you want anything to be done from maintenance or office, and it still wont be fixed. DO NOT MOVE HERE!

Property Manager at Avana Matthews, Responded To This Review

Hi there - I'm sorry to hear that your experience with us was anything less than exceptional. I'll look into it and see what we can do to improve. Thank you for letting us know about this. We'll use your comments to improve how we work, so we can ensure this doesn't happen again at Avana Matthews. -Avana Matthews Team

7/4/21
Verified Renter

I have been living here for about 3 years. I love that the staff goes above and beyond. They treat you more than just a resident. Most know your name, and they are really good about quickly fixing things if something needs maintenance in your apartment. The pool is beautiful and the gym is like my tiny little paradise. I love how clean they keep everything. It gives you a top notch feel. The apartments are spacious as well, beautiful inside, and they do really great about keeping the community clean. My only complaint over the past two years was the cockroaches, I was on a lower floor. Now I am on a top floor, not sure if its because Im higher up now but it seems as though they have stepped up the pest control around the property which I TRULY appreciate.

Property Manager at Avana Matthews, Responded To This Review

Hi there! Glad we were able to help. Let us know if you need anything else! It's our pleasure to assist! Let us know if anything else comes up, and take care. -Avana Matthews Team

7/1/21
Verified Renter

It's nice to live here but make sure you can afford it, it's becoming expensive to live here

Property Manager at Avana Matthews, Responded To This Review

Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. Thank you so much - hope you have a fantastic day! -Avana Matthews Team

5/12/21
Terrible Management

I woke up today to find my car was towed. First I was not in a parking spot but I was also NOT parked in a no parking zone. The parking here is ridiculous  and people park all types of ways, so I was shocked to see my car being towed. There was no notification so I had to call the police ( I thought it was stolen) . The police informed me it had been towed. The reason I'm disappointed in the complex is because I have raised parking concerns before due to limited parking.  As a paying  resident I would have expected a notice on my car as a warning, a courtesy call, something.  I expected to at  least be given the same courtesy as the abandoned vehicles taking up the spaces. There's commercial vehicles,  damaged vehicles, etc taking up spots  making it difficult for the people who actually live here. I have raised concerns about the parking, and was silenced. We have a community board but your comments have to be approved so my comment suggesting reserved parking was denied!. The apartment as in the inside of my home I love. As a business the management is poor the tenants under valued. And don't let me get started on the ongoing mail delivery issues. When I brought it to the attention of the leasing office asking them to file a complaint on behalf of the community  I was told they don't have anything to do with usps. So there was a lack of interest in improving the mail management.  I'm just disappointed ??. I

Property Manager at Avana Matthews, Responded To This Review

Hello Nicole, We regret to hear that your car was towed, however as you stated, you were not in a parking spot. Any vehicle that is parked outside of a designated parking spot is parked illegally. This can be a hazard especially if emergency vehicles were needed in the community. While we do issue warning stickers prior to being towed for issues such as if a vehicle is inoperable, if the vehicle is not in a parking space at all that necessitates immediate removal. Regarding your concerns with limited parking, we patrol the community on a daily basis in order to ensure that only properly registered vehicles of residents and their guests are present. Any vehicle that is found to be inoperable or that shouldn?t belong will receive a warning. If the vehicle remains, our towing vendor will remove it from the community. While we hate to hear that you have been so disappointed in this experience, our position on the matter must remain the same in that all residents are responsible for following the parking rules set out in our leases. Please feel free to speak with me directly at Emily.mayhew@cortland.com if you have any further questions or concerns. -Emily M., Resident Experience Manager

4/15/21
Verified Renter

Our experience at Sardis Place has been a positive one. The office and maintenance staff are friendly and address any concerns you might have in a timely manner. The section of the complex we live in is quiet. Parking can become a bit of a problem at times. Although we like living here, the apartments are old. In spite of the upgrades the apartments show their age. There was an issue with package delivery but the complex installed a new efficient mail room which has solved the package problem. The complex sends out a monthly list of things you can become involved with online such as cooking classes, healthy eating classes, painting classes. Occasionally there will be a food truck stop by for lunch time. All in all I think management tries to make living here a good experience.

Property Manager at Avana Matthews, Responded To This Review

Hi there - 100% satisfaction is our goal! Great to see Avana Matthews gave you such a great experience. We're always here for you, so please don't hesitate to reach out if there's anything else we can do.

4/14/21
Verified Renter

If you want an excellent living situation definitely consider Sardis Place!

4/4/21
Verified Renter

If looking for home to settle down this it's. Quiet place and friendly neighborhood.

3/21/21
Verified Renter

Many times when an apartment is advertised online or otherwise, sometimes you don't really get what's advertised. I must say that I was skeptical at first then as time went by I see that the community was accurately advertised and I would definitely recommend to others. I can say with certainty that I feel at home.

Property Manager at Avana Matthews, Responded To This Review

Hello! We are so happy you feel at home here at Sardis Place! We're here to make your experience at our community a great one! If you need anything please feel free to reach out to our office at Sardisplace@cortland.com. Thank you again for choosing Sardis Place!

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Avana Matthews Photos

  • 1BR, 1BA

Models

  • A1

  • A2

  • B1

  • B2

  • C1

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Frequently Asked Questions
Does Avana Matthews have in-unit laundry?

Avana Matthews has units with in‑unit washers and dryers, making laundry day simple for residents.

What utilities are included in rent at Avana Matthews?

Utilities are not included in rent. Residents should plan to set up and pay for all services separately.

Which floor plans are available, and what are the price ranges?

Avana Matthews has one to three-bedrooms with rent ranges from $1,092/mo. to $5,469/mo.

Is Avana Matthews pet-friendly?

Yes, Avana Matthews welcomes pets. Breed restrictions, weight limits, and additional fees may apply. View this property's pet policy.

How much income do I need to rent at Avana Matthews?

A good rule of thumb is to spend no more than 30% of your gross income on rent. Based on the lowest available rent of $1,092 for a one-bedroom, you would need to earn about $39,000 per year to qualify. Want to double-check your budget? Try our Rent Affordability Calculator to see how much rent fits your income and lifestyle.

Does Avana Matthews have move-in specials?

Avana Matthews is offering Discounts for eligible applicants, with rental rates starting at $1,092.

Does Avana Matthews offer Matterport 3D tours?

Yes! Avana Matthews offers 7 Matterport 3D Tours. Explore different floor plans and see unit level details, all without leaving home.

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2808 Cross Point Cir

Matthews, NC 28105

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