River Lofts Apartments

Quick / efficient Repairs were requested a day ahead and completed the next day. Quick and efficiently. Highly appreciated!

Emergency water outages Site property Manager called me to tell me there had been an emergency water outage and that the water was back on; additionally she included the details to run the tap and clear the pipes after the repairs were completed.

New owners have made big improvements In the past few months the new owners have managed to improve the courtyard with new grass, repay the parking lot and is currently at the end of installing all new roofs on all of the buildings. The maintenance and the management staff are excellent

Manny was very professional and did everything I needed plus one other project I asked him about. We are lucky living here to have him as our maintenance go to guy!

These buildings are falling apart. Plumbing should not be an adventure. The appliances are old and work poorly. Maintenance is unresponsive and uncommunicative. The building is so poorly insulated it feels like you are outside, and you might as well be because there is less mold outside than inside. DO NOT MOVE HERE.

So I have been searching for an apartment for a few months now and it has been very stressful and overwhelming until I found the River Lofts apartments in Tualatin Oregon. Kaycee, the young lady that works in the office went above and beyond and helping me get an apartment there for me and my daughter. Words can't express how grateful and thankful I am for all her knowledge, kindness and genuine compassion she showed me. If she's not the manager, she really needs to be! Best experience I have ever gone through when searching for a home!!!

Worst place we have lived. We have lived here almost 5 months and have repeatedly asked the management to fix our windows (which don’t open, and with this heat you can imagine how awful that is), our closet doors that don’t open and close, mold, ant infestation. I would definitely advise people to never move here. I wish we never moved here, but we were shown a nice remodeled unit and instead moved into a health/fire hazard hole with horrible management.

The complex managers are the worst managers I have ever lived with. They take forever to respond, maintenance can take months, they throw fees at people for every little thing, and they pull off stunts such as converting most of the visitor parking into special paid "reserved parking". No one obviously paid for them and residents used the spots like normal. Pretty soon they started towing everyone. They are constantly messing up every little thing they do, sometimes even lying. To give some perspective, I believe in the past two years they have gone through five or six property managers. None have been good. The units do not look anything like the pictures above. The contractors they hired for the "remodeling" make it seem like it was their first day on the job. Cabinets not closing properly, paint stains everywhere, things falling off, etc. Pricing is pretty expensive for the area, not to name other places, but you don't have to look hard to find other apartments in the same area that are much nicer for the same price or cheaper. They raise the lease prices quite a bit each year, much more than an average apartment. It could be decent if they hired competent managers and lowered the price. For now, stay away.