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Tour Options: In-Person, Video Video Tours Many properties are now offering LIVE tours via FaceTime and other streaming apps.

Language: English and Spanish

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

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call 509-572-3948
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Washington Benton County Richland Regency Park

Regency Park

3003 Queensgate Dr, Richland, WA 99352 Property Website

4.6 (27 reviews)

Property Rating

4.6
Great
Out of 5

4.6 Blended Score

See all 27 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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509-572-3948
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  • Monthly Rent

    $1,195 - $2,070

  • Bedrooms

    Studio - 3 bd

  • Bathrooms

    1 - 2.5 ba

  • Square Feet

    525 - 1,286 sq ft

Regency Park
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Move-in Special

Lease Now And Receive Up To 6 Weeks Free!* Offer valid on select homes only. Contact us for details or to schedule a tour! *Restrictions may apply.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
Studio Interior $1,195 – $1,430
Studio 1 Bath 577 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6-352
    price $1,195
    square feet 577
    availibility Now
  • Unit 6-353
    price $1,195
    square feet 577
    availibility Now
  • Unit 6-152
    price $1,195
    square feet 577
    availibility Now
  • Unit 6-344
    price $1,355
    square feet 577
    availibility Dec 8
  • Unit 7-357
    price $1,430
    square feet 577
    availibility Dec 9

Studio Exterior $1,220 – $1,380
Studio 1 Bath 525 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7-166
    price $1,220
    square feet 525
    availibility Now
  • Unit 7-155
    price $1,225
    square feet 525
    availibility Now
  • Unit 6-251
    price $1,370
    square feet 525
    availibility Nov 10
  • Unit 7-355
    price $1,380
    square feet 525
    availibility Nov 19

Studio Furnished Call for Rent Available Soon
Studio 1 Bath 577 Sq Ft
One Bedroom Exterior $1,425 – $1,605
1 Bed 1 Bath 712 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8-169
    price $1,605
    square feet 712
    availibility Dec 3
One Bedroom Interior Call for Rent Available Soon
1 Bed 1 Bath 746 Sq Ft
Two Bed $1,650 – $1,830
2 Beds 2 Baths 1,102 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8-271
    price $1,650
    square feet 1,102
    availibility Now
  • Unit 8-172
    price $1,650
    square feet 1,102
    availibility Now
  • Unit 6-150
    price $1,650
    square feet 1,102
    availibility Now
  • Unit 5-237
    price $1,765
    square feet 1,102
    availibility Now
  • Unit 7-159
    price $1,830
    square feet 1,102
    availibility Oct 31
  • Unit 5-338
    price $1,730
    square feet 1,102
    availibility Dec 5

Two Bed Interior $1,650 – $1,855
2 Beds 2 Baths 1,179 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-328
    price $1,650
    square feet 1,179
    availibility Now
  • Unit 3-219
    price $1,650
    square feet 1,179
    availibility Now
  • Unit 3-221
    price $1,650
    square feet 1,179
    availibility Now
  • Unit 1-204
    price $1,805
    square feet 1,179
    availibility Now
  • Unit 4-130
    price $1,855
    square feet 1,179
    availibility Nov 12

Two Bed Exterior $1,725 – $1,870
2 Beds 2 Baths 1,179 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-332
    price $1,725
    square feet 1,179
    availibility Now
  • Unit 4-226
    price $1,825
    square feet 1,179
    availibility Nov 7
  • Unit 2-215
    price $1,870
    square feet 1,179
    availibility Nov 18
Two Bed Double Master $1,905 – $1,955
2 Beds 2.5 Baths 1,275 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2-112
    price $1,950
    square feet 1,275
    availibility Now
  • Unit 2-314
    price $1,955
    square feet 1,275
    availibility Nov 21
  • Unit 2-114
    price $1,905
    square feet 1,275
    availibility Dec 2
Three Bed $2,000 – $2,070
3 Beds 2 Baths 1,286 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-325
    price $2,000
    square feet 1,286
    availibility Nov 5
  • Unit 1-101
    price $2,070
    square feet 1,286
    availibility Nov 26
Studio Interior $1,195 – $1,430
Studio 1 Bath 577 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 6-352
    price $1,195
    square feet 577
    availibility Now
  • Unit 6-353
    price $1,195
    square feet 577
    availibility Now
  • Unit 6-152
    price $1,195
    square feet 577
    availibility Now
  • Unit 6-344
    price $1,355
    square feet 577
    availibility Dec 8
  • Unit 7-357
    price $1,430
    square feet 577
    availibility Dec 9

Studio Exterior $1,220 – $1,380
Studio 1 Bath 525 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 7-166
    price $1,220
    square feet 525
    availibility Now
  • Unit 7-155
    price $1,225
    square feet 525
    availibility Now
  • Unit 6-251
    price $1,370
    square feet 525
    availibility Nov 10
  • Unit 7-355
    price $1,380
    square feet 525
    availibility Nov 19

Studio Furnished Call for Rent Available Soon
Studio 1 Bath 577 Sq Ft
One Bedroom Exterior $1,425 – $1,605
1 Bed 1 Bath 712 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8-169
    price $1,605
    square feet 712
    availibility Dec 3
One Bedroom Interior Call for Rent Available Soon
1 Bed 1 Bath 746 Sq Ft
Two Bed $1,650 – $1,830
2 Beds 2 Baths 1,102 Sq Ft
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 8-271
    price $1,650
    square feet 1,102
    availibility Now
  • Unit 8-172
    price $1,650
    square feet 1,102
    availibility Now
  • Unit 6-150
    price $1,650
    square feet 1,102
    availibility Now
  • Unit 5-237
    price $1,765
    square feet 1,102
    availibility Now
  • Unit 7-159
    price $1,830
    square feet 1,102
    availibility Oct 31
  • Unit 5-338
    price $1,730
    square feet 1,102
    availibility Dec 5

Two Bed Interior $1,650 – $1,855
2 Beds 2 Baths 1,179 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-328
    price $1,650
    square feet 1,179
    availibility Now
  • Unit 3-219
    price $1,650
    square feet 1,179
    availibility Now
  • Unit 3-221
    price $1,650
    square feet 1,179
    availibility Now
  • Unit 1-204
    price $1,805
    square feet 1,179
    availibility Now
  • Unit 4-130
    price $1,855
    square feet 1,179
    availibility Nov 12

Two Bed Exterior $1,725 – $1,870
2 Beds 2 Baths 1,179 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-332
    price $1,725
    square feet 1,179
    availibility Now
  • Unit 4-226
    price $1,825
    square feet 1,179
    availibility Nov 7
  • Unit 2-215
    price $1,870
    square feet 1,179
    availibility Nov 18
Two Bed Double Master $1,905 – $1,955
2 Beds 2.5 Baths 1,275 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2-112
    price $1,950
    square feet 1,275
    availibility Now
  • Unit 2-314
    price $1,955
    square feet 1,275
    availibility Nov 21
  • Unit 2-114
    price $1,905
    square feet 1,275
    availibility Dec 2
Three Bed $2,000 – $2,070
3 Beds 2 Baths 1,286 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4-325
    price $2,000
    square feet 1,286
    availibility Nov 5
  • Unit 1-101
    price $2,070
    square feet 1,286
    availibility Nov 26
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • Utilities & Essentials
    • Pest Control
      Pest Control
      $2 / mo
    • Amenity Fee
      Amenity Fee
      $2.75 / mo
    • Utility Service Fee
      Utility Service Fee
      $5.50 / mo
    • Water/Sewer Charges
      $50 / mo
    • Gas
      Gas
      Varies
    • Sewer
      Sewer
      Varies
    • Water
      Water
      Varies
    • Common Area Electric
      Common Area Electric
      Varies
    • Common Area Gas
      Common Area Gas
      Varies
    • Trash
      Trash
      Varies
  • One-Time Basics
    • Due at Application
      • Holding Deposit
        $400
      • Application Fee Per Applicant
        $45
      • Credit Check Fee
        $50
    • Due at Move-In
      • Administrative Fee
        $200
      • Non-refundable Administrative Fee
        $200
  • Dogs
      Restrictions:
      None
      Read MoreRead Less
      Comments
      | Restrictions: None
      Read MoreRead Less
    • Cats
        Restrictions:
        None
        Read MoreRead Less
        Comments
        | Restrictions: None
        Read MoreRead Less
      • Garage Lot
        • Garage
          Garage
          $150 / mo
      • Garage - Detached
        • Parking Fee
          $125 / mo
      • Other Parking Fees
        • Reserved Parking
          Reserved Parking
          $25 / mo
      • Non-refundable Pet Fee
        $300
      • Pet Rent
        $25 / mo
      • Late Fee
        Late Fee
        $100 / occurrence
      • Notice Service Fee
        Notice Service Fee
        $50 / occurrence
      • NSF Tenant Fee
        NSF Tenant Fee
        $45 / occurrence
      • Early Termination Fee
        Early Termination Fee
        200% of base rent / occurrence

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Lease Options

      • 12 mo
      • Short term lease

      Property Information

      • Built in 2012
      • 228 units/3 stories

      Matterport 3D Tours

      1/4

      About Regency Park

      Welcome to Regency Park Apartments in Queensgate, a pet-friendly community, with spacious and contemporary studio, one, two, and three-bedroom homes. Our smoke-free apartments in Richland are beautifully designed, featuring large windows, granite countertops, beautiful cabinetry, walk-in closets, private balconies or patios, and Energy Star appliances that include a full-size washer and dryer set. Build your life here at Regency Park, and let our apartment homes, amenities, and location work together to enhance your everyday. We offer flexible touring options; pick up the phone today and call us to arrange your in-person, self-guided, or virtual tour!

      Regency Park is an apartment community located in Benton County and the 99352 ZIP Code. This area is served by the Richland attendance zone.

      Unique Features

      • Close to Shopping and Dining
      • State of the Art Fitness Center
      • Large Closets
      • Clubhouse with Cafe and Fireplace Lounge
      • Close to Freeway access
      • Washer & Dryer In Unit
      • BILT Rewards
      • Mountain views*
      • Resort Style Pool
      • Central air conditioning and heat
      • Pet friendly

      Contact

      View Property Website
      Languages: English & Spanish
      Open 9am - 6pm Today
      • Monday - Friday, 9am - 6pm
      • Saturday, 10am - 5pm
      • Sunday, Closed
      Property Management Company Logo

      Community Amenities

      Pool

      Fitness Center

      Clubhouse

      Business Center

      • Maintenance on site
      • Property Manager on Site
      • Business Center
      • Clubhouse
      • Lounge
      • Walk-Up
      • Fitness Center
      • Hot Tub
      • Spa
      • Pool
      • Dog Park

      Apartment Features

      Washer/Dryer

      Air Conditioning

      Dishwasher

      High Speed Internet Access

      • High Speed Internet Access
      • Washer/Dryer
      • Air Conditioning
      • Smoke Free
      • Cable Ready
      • Fireplace
      • Dishwasher
      • Disposal
      • Granite Countertops
      • Kitchen
      • Microwave
      • Range
      • Refrigerator
      • Quartz Countertops
      • High Ceilings
      • Views
      • Walk-In Closets
      • Patio
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Maintenance on site
      • Property Manager on Site
      • Business Center
      • Clubhouse
      • Lounge
      • Walk-Up
      • Dog Park
      • Fitness Center
      • Hot Tub
      • Spa
      • Pool
      • Close to Shopping and Dining
      • State of the Art Fitness Center
      • Large Closets
      • Clubhouse with Cafe and Fireplace Lounge
      • Close to Freeway access
      • Washer & Dryer In Unit
      • BILT Rewards
      • Mountain views*
      • Resort Style Pool
      • Central air conditioning and heat
      • Pet friendly
      • High Speed Internet Access
      • Washer/Dryer
      • Air Conditioning
      • Smoke Free
      • Cable Ready
      • Fireplace
      • Dishwasher
      • Disposal
      • Granite Countertops
      • Kitchen
      • Microwave
      • Range
      • Refrigerator
      • Quartz Countertops
      • High Ceilings
      • Views
      • Walk-In Closets
      • Patio
      Expenses
      Recurring
      Unassigned Other Parking $125
      Office Hours
      Monday 9am - 6pm
      Tuesday 9am - 6pm
      Wednesday 9am - 6pm
      Thursday 9am - 6pm
      Friday 9am - 6pm
      Saturday 10am - 5pm
      Sunday Closed
      509-572-3948
      City - Richland

      Where the beautiful Columbia River meets the Yakima, you’ll find a city of outdoor recreation, world-class wineries, and quirky local hot spots. Richland is a unique city tucked on the riverbanks of Southern Washington state. The fertile area boasts of sensational vineyards and over 200 wineries with scenic tastings and impressive collections. This city makes up one third of the Tri-Cities, along with Pasco and Kennewick. Easy entry onto Interstates 82 and 182 make Richland very accessible.

      Outdoor enthusiasts enjoy a plethora of activities offered by the Columbia River and surrounding parks. Take a stunning stroll along the Sacagawea Heritage Trail or paddleboard along the Columbia River’s shore. Dive into the area’s rich history at the REACH Museum or unwind at one of the city’s lush golf courses. Richland features shopping opportunities like the funky Uptown Shopping Center, a vintage hub with public art, antique shops, and local treats.

      Learn more about living in Richland 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      WSU Tri-Cities
      Drive: 17 min 9.2 mi
      Columbia Basin College
      Drive: 17 min 11.0 mi
      Regency Park is within 17 minutes or 9.2 miles from WSU Tri-Cities. It is also near Columbia Basin College.
      Schools
      • Public Schools
      • Private Schools
      Special Programs
      Public Elementary, Middle & High School
      Grades PK-12
      19 Students
      Nearby
      Marcus Whitman Elementary
      Public Elementary School
      Grades K-5
      484 Students
      Attendance Zone
      Carmichael Middle School
      Public Middle School
      Grades 6-8
      807 Students
      Attendance Zone
      Richland High School
      Public High School
      Grades 9-12
      2,137 Students
      Attendance Zone
      Sagebrush Montessori School
      Private Elementary School
      Grades PK-6
      101 Students
      Nearby
      Liberty Christian School
      Private Elementary, Middle & High School
      Grades PK-12
      379 Students
      Nearby
      Sagebrush Elementary
      Private Elementary School
      Grades 1-5
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation

      Regency Park is near Tri-Cities, located 11.6 miles or 18 minutes away.

      Commuter Rail Distance
      Commuter Rail Distance
      Pasco Amtrak Station
      Drive: 17 min 12.8 mi
      Airports Distance
      Airports Distance
      Tri-Cities
      Drive: 18 min 11.6 mi
      Car-Dependent
      44
      Walk Score®
      Out of 100
      This area is considered a car-dependent area and most errands will require a car.
      Some Transit
      29
      Transit Score®
      Out of 100
      You'll likely want a car when living in this area since it has few transit options.
      Somewhat Bikeable
      37
      Bike Score®
      Out of 100
      You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from Regency Park.

      Shopping Centers Distance
      Shopping Centers Distance
      Vintner Square Shopping Center
      Walk: 7 min 0.4 mi
      Richland Retail Center
      Walk: 10 min 0.5 mi
      Kennedy Center Mall
      Drive: 4 min 1.6 mi
      Regency Park has 3 shopping centers within 1.6 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      The REACH Interpretive Center
      Walk: 20 min 1.1 mi
      Zintel Canyon
      Drive: 19 min 12.0 mi
      Regency Park has 2 parks within 12.0 miles, including The REACH Interpretive Center, and Zintel Canyon.
      Hospitals Distance
      Hospitals Distance
      Kadlec Regional Medical Center
      Drive: 8 min 4.2 mi
      Lourdes Counseling Center
      Drive: 10 min 4.5 mi
      Regency Park is 4.2 miles from Kadlec Regional Medical Center, and is convenient to other hospitals, including Lourdes Counseling Center.
      Military Bases Distance
      Military Bases Distance
      Umatilla Depot Activity Boardman
      Drive: 72 min 44.2 mi
      Umatilla Depot Activity
      Drive: 68 min 45.5 mi
      Yakima Firing Center
      Drive: 117 min 82.6 mi
      Regency Park has 3 military bases within 82.6 miles, the nearest is Umatilla Depot Activity Boardman which is 44.2 miles away and a 72 minute drive.
       
       

      Property Ratings at Regency Park

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      4.6
      Great
      Out of 5

      4.6 Blended Score

      27 Renter Reviews

      Share details of your own experience with this property

      Sort By
       
      • Most Recent
      • Most Helpful
      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      11/27/23
      Horrible management

      I lived here for a year and a half and the management is terrible and extremely rude. My apartment flooded twice on a weekend and I could not get the emergency line to answer. When I told them they have an issue with their emergency line they told me it’s a burner phone and they don’t want to put more minutes on it. I payed them to do all of my renters insurance and they submitted it wrong so I was paying them for 9 months and was not covered. When I asked for them to remedy their mistake they responded that they do not give refunds under any circumstances and did not own up to their mistake. They let dogs poop all over the property and let people park in handicap spots (with not pass)and in fire lanes. Instead of handling situations professionally they handle them rudely and accusatory and are quick to charge you fees whenever they can.

      Property Manager at Regency Park, Responded To This Review

      We appreciate the time you took to leave us feedback. Our maintenance team is always on call 24/7 as our residents are our number 1 priority. As for renter's insurance, we do require all residents to supply renter's insurance per the lease agreement signed before move-in. If a resident supplies renter's insurance in compliance, any & all renter's insurance charges are refunded. As well, we strongly enforce proper parking on our property. Any resident/personnel that is improperly parked will be towed at owners expense. Lastly, our maintenance team does 2 full property walks/clean up each day to provide our residents with a trash free complex to live at, however we are very adamant with our residents to clean up after their animals. We sincerely apologize for the frustration you experienced at our location. We would appreciate any details to help us improve, so please contact us at your earliest convenience at 509-628-8990. Kindly, Regency Park Management

      11/16/23
      Great Place to Live

      The staff here were excellent helping me to apply and navigate the process of moving in. The apartments are very nice, well kept, clean, and quiet. Maintenance is very responsive when there’s a challenge and they are very helpful with anything needed.

      Property Manager at Regency Park, Responded To This Review

      Thanks for the kind words! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience and we love knowing yours was no different. Sincerely, Regency Park Staff

      11/15/23
      Beautiful apartments!

      Recently came under new management (previously still owned by the developer). Rent got a big hike, but it was used to repaint all the buildings and resurface the parking lot. There are 8 buildings, each with their own character/mix of renters. Building 1 is small, quiet, and friendly. The most annoying thing has nothing to do with Regency Park but rather with Vintner Square next door; the early AM deliveries slam things around noisily with no respect for people trying to sleep 100 feet away.

      Property Manager at Regency Park, Responded To This Review

      Hi there, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon.

      11/14/23
      verified renter

      Very spacious, lots of space from kitchen to the restrooms and great service, maintenance is great and they get things done fast very good communication. Decently recommend checking them out.

      Property Manager at Regency Park, Responded To This Review

      Dear User, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. Sincerely, Regency Park

      4/26/22
      Verified Renter

      We have lived here for over 8 years. Never had any concerns about our apartment or the staff.

      Property Manager at Regency Park, Responded To This Review

      Hellol, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com

      4/19/22
      Verified Renter

      Overall the apartments are nice, good floor plans and decent materials. The maintenance is awful! Just pray you don’t have something that needs fixed to maintain standard of living…is your A/C not working? 95 degrees in your apartment at night? We will get around to that, give us two three weeks…then it will naturally cool off so then your AC will work. Dryer not drying clothes? Eh in the next few months we will look into it and then drag our feet on fixing it. Aside from that it’s wonderful

      Property Manager at Regency Park, Responded To This Review

      Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com

      4/5/22
      Verified Renter

      Great location. Nice place to live. Management is on the ball. Residents could do better to clean up after themselves and their pets. Amenities (pool, club house, gym, and apartment units) are great.

      Property Manager at Regency Park, Responded To This Review

      Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com

      10/23/21
      Verified Renter

      Apartments are great but management just isnt the greatest.

      Property Manager at Regency Park, Responded To This Review

      Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com

      9/14/21
      Verified Renter

      Friendly, responsive, and knowledgeable staff. Beautiful living spaces. Pool and hot tub are a plus. Pet friendly.

      Property Manager at Regency Park, Responded To This Review

      Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      9/2/21
      Verified Renter

      A nice place to live. The office team is helpful and excellent with follow up. The maintenance team is quick to respond. The apartment is great. You can hear footsteps upstairs but it's not a cause for concern. The trash cans fill up quickly but are emptied more than once a week and the landfill is nearby as an alternative. Be careful in the grass as there are several pet deposits. There is a dog park/run with trash cans and bags for easy access. It's close to shopping, restaurants, and ATMs. Everything is a short walk away.

      Property Manager at Regency Park, Responded To This Review

      Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

      5/30/21
      Verified Renter

      Great location. Great staff. Good upkeep. Recommended by me.

      Property Manager at Regency Park, Responded To This Review

      Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!

      5/19/21
      Verified Renter

      Fabulous apartments to live in. Im always getting compliments on how pretty the apartments are. I would tell people to live here

      Property Manager at Regency Park, Responded To This Review

      Hi there, thank you so much for your positive comments about Regency Park! We hope you have a great day!

      4/27/21
      Verified Renter

      I enjoy living at Regency Park. The staff is professional, kind, and informative. The amenities are beautiful. The location is ideal, close to shops and the freeway. I look forward to living here for a long time.

      Property Manager at Regency Park, Responded To This Review

      Hi there, we are very happy to have provided you with such a positive experience! We enjoy serving our residents, and your kind words made our team's day particularly rewarding.

      10/26/20
      Verified Renter

      The staff is very friendly and the location is great at a very reasonable rate.

      Property Manager at Regency Park, Responded To This Review

      We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Regency Park, and hope that we continue to meet your expectations.

      10/14/20
      Verified Renter

      Really great location and nice interior. Kaeli in the office has been great help with some minor issues with the previous tenants packages being delivered to me, in addition to all of her help with the leasing and moving process! Theyve been great so far!

      Property Manager at Regency Park, Responded To This Review

      We are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at Regency Park!

      10/7/20
      Verified Renter

      Great location, reasonable price but not enough parking lot

      Property Manager at Regency Park, Responded To This Review

      Thank you again for taking the time to let us know how we did. We hope you have a great day!

      8/28/20
      Excellent experience!!

      My wife and i just moved in to Regency Park and I'm so satisfied with my move in experience! Chelsea the property manager was very helpful with our virtual tour and made everything so easy. I definitely recommend living here the location is also great! everything is near by!!

      Property Manager at Regency Park, Responded To This Review

      Thanks for sharing your opinion of Regency Park Apartments and our staff!! We appreciate you choosing to make your home with us.

      8/22/20
      Favorite place!

      Staff was super helpful and fast through this whole COVID. I got to see my apartment before hand and they answered all my questions. These apartment units are brand new so there is nothing wrong with anything. I love how close we are to everything we walk to grab groceries we can walk and grab coffee having kids this complex is convenient.

      Property Manager at Regency Park, Responded To This Review

      Thanks for your feedback! We at Regency Park always enjoy hearing from residents, and we appreciate your thoughtful comments.

      3/6/20
      Unprofessional

      Went in this week to ask about availability .. A girl at the front just told me to come back later because she couldn’t help me at that moment even though she was just sitting there so I’m not interested in coming back really ..

      Property Manager at Regency Park, Responded To This Review

      We hope that you will give us the opportunity to resolve this situation to your satisfaction and invite you to give us a call at 509.628.8990.

      7/24/19
      Great apartments!

      Highly recommend staying here! Location is great you are just minutes away from everything you’d need. Front desk staff is nice and very helpful. Maintenance always fixes any of our problems within a day. Overall these are great apartments and I’ve enjoyed my time staying here.

      Property Manager at Regency Park, Responded To This Review

      Thanks for sharing your opinion of Regency Park! We appreciate you choosing to make your home with us. We hope you have a wonderful day, and look forward to seeing you soon. Chelsea

      7/18/19
      Great location

      Really enjoyed our stay here. Can’t get much closer to where we needed to be plus all the shopping. And HEY we followed the rules and had zero issues ?? Staff was great! Will miss you all.

      Property Manager at Regency Park, Responded To This Review

      Thank you again for taking the time to let us know how we did. We hope you have a great day! Chelsea

      7/18/19
      Worst apartments ever!

      For one staff Is horrible. Two front desk employees are extremely rude & fall behind on billing/ entering payments. About 6 mo In to my lease was billed with a $700 “water and sewer” bill that went “unnoticed” by staff and was told to pay $400 in a few days or get evicted. Asked multiple times for an itemization of the accumulated bill and was handed a ledger of payments previously made. (Not what I asked for). It’s common sense anyone would curious what accumulated a $700 bill! This is only one of the more serious issues I had with regency park but the list goes on. I recently moved out in May 2019 & paid remaining balance in June 2019, Yet still getting bothered with calls and emails about a remaining balance that was paid over a month ago! By far worst apartments I’ve lived in and wish I would have read all the horrible reviews on added on fees/reviews on staff before signing anything! Do yourself a favor and rent else where!

      Property Manager at Regency Park, Responded To This Review

      Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your stay. We hope you are enjoying your new home.

      5/31/19
      Too much $$ for poor quality

      1. Apartments are gross. Maintenance staff takes FOREVER if they ever actually come out to take care of any concerns. Bug infestations everywhere. And the apartments themselves aren’t that great, you can hear everything in the apartments above and next to us. 2. Staff doesn’t tend to any needs or just brushes you off. Front office staff just say “it’s a new policy” when stupid charges get brought up (REASON NUMBER 3, $$$$) or when I have questions about my lease she just doesn’t know how to answer anything so she tells me she’ll get back to me or will call her supervisor ( never does ). 3. $$$$$$$$$!!!!! These apartments are not worth it. They charge ridiculous amounts of money for crappy apartments and service, the parking lot is ridiculously full and I’m still expected pay just to park at my own complex?? I’m having to park across the street in the orchards every day because there’s no parking anywhere and I’m not going to pay EVEN MORE for a spot that isn’t even guaranteed to be by my building? Don’t rent here. Service is terrible. Staff is terrible. With that much you have to pay in fees you can find another decent spot.

      Property Manager at Regency Park, Responded To This Review

      Dear Anonymous, We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our Maintenance staff has stellar ratings and to hear you had a bad experience I apologize. If I knew who you were we could definitely look further into this to use as a learning opportunity. Rest assured new policies do not just pop up and any changes are given in writing to give ample time to discuss. Parking is free if you choose or you may reserve a parking at $25 per month. Monthly charges are Rent and Water/sewer/garbage @ a flat right( this does not change) The only additional fees you may encounter is parking or insurance(if you choose not to get your own policy. If you are still living here please feel free to come by the office anytime. If you are not, we sure hope you are enjoying your new home. Thank you, Regency Park Staff

      4/12/19
      Rude Staff, not worth it

      I've lived in these complexes for about two years and this is definitely my last. It has increasingly gone downhill in service since I've moved in. I typically avoid even contacting the office due to the newer staff being so incompetent and just plain rude. If I do need to contact someone, I would only prefer to speak with the property manager, Chelsea, who is the only one that seems to know how to handle things, and handle them PROFESSIONALLY. Other instances I've had with the other office person have been very unpleasant and not productive as she doesn't seem to understand any of my basic questions or concerns and just tells me to call the property manager instead. Other than that, parking has increasingly become more and more of a struggle. Prices continue to rise and I just don't see the worth in staying here anymore.

      Property Manager at Regency Park, Responded To This Review

      Dear Anonymous, Thank you for bringing this matter to my attention. We strive to meet our residents' expectations in each and every interaction, but we regret that we fell short this time. We would like to discuss your concerns in greater detail, and explore how we can ensure that you enjoy your living experience here at Regency Park. Please contact us at 509.628.8990 or Cramirez@avenue5.com. We are eager to speak with you.

      2/6/17
      Not what I was expecting

      The apartments themselves are pretty and the location is nice, but the complex itself is not the best. No one in the office answers the phone and maintenance will miss appointments and guess who gets to deal with that? You! They're really not worth it when you can get something bigger and nice for the same amount or less elsewhere. Just keep scrolling.

      Property Manager at Regency Park, Responded To This Review

      Good morning! My name is Chelsea and I am the property manager. I am so sorry to hear that you have not had the best of experiences with trying to contact us and maintenance. I can assure you that is not how we are! Sometimes the office can get very busy but we have a voicemail system set up if you leave me a message I will always get back to you ASAP. If you are calling the direct number 509-628-8990 that will help as well :) As for maintenance... Tony and Issreal both strive for attentive and fast responses, so we apologize if any appointments were missed on our behalf. I did speak with them both this morning to go over the importance of communication with residents so they do not feel ignored. Please give me a call today so we can make things right with you and you can enjoy the rest of your stay at Regency Park Apartments.

      7/20/16
      Great Community

      Close to shopping and freeway. Staff is very friendly and maintenance is great if you have any issues. Loved my stay until we bought a home.

      Property Manager at Regency Park, Responded To This Review

      Hello there, thank you; we appreciate your feedback!

      5/8/16
      Not worth it

      My experience here has been terrible! Smokers everywhere on their balcony's and dog poo all over. I am a pet owner and appreciate allowing pets but I cant walk our pets with out stepping in dog poo. None of the pet restrictions are enforced and there are lots of large breed animals( pit bulls,shepherds,great danes, labs and boxers) so be warned. The management is unresponsive to tenant issues and not very friendly. The complex as a whole is loud, between loud orchard fans/crew next door, garbage trucks banging around the garbage cans at 5:00A.M. and also loud tenants at night. Think twice about moving in here. I was warned before moving in and now I regret it!!

      Property Manager at Regency Park, Responded To This Review

      Thank you for your feedback. At Regency Park we love our pets, but not necessarily what they leave behind. We require our residents to pick up after their pets so the grounds can be enjoyed by all residents and work to make sure all held accountable. We recently began a new program here rewarding residents for looking out and picking up after their animals and fining those who are caught disregarding the community rules. We definitely follow all pet policies including breed restrictions however please know that when a tenant has a service animal we are unable to restrict based on breed. I apologize if you felt you could not come to management to discuss prior to vacating as I personally work with residents to try and work out any issues. We hope you are enjoying your new home and have a wonderful rest of 2016!

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      Regency Park Photos

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      Frequently Asked Questions
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      Regency Park has studios to three bedrooms with rent ranges from $1,195/mo. to $2,070/mo.

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      3003 Queensgate Dr

      Richland, WA 99352

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