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  • Primary Photo - Pier 5350
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Contact This Property

Tour Options: In-Person, Video Video Tours Many properties are now offering LIVE tours via FaceTime and other streaming apps.

Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, 1pm - 5pm

Pier 5350 media gallery Unit
call 904-664-1750
Floor Plan View Body
Florida Duval County Jacksonville Woodland Acres Pier 5350

Pier 5350

5350 Arlington Expy, Jacksonville, FL 32211

3.4 (20 reviews)

Property Rating

3.4
Good
Out of 5

3.4 Blended Score

See all 20 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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904-664-1750
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  • Monthly Rent

    $875 - $1,762

  • Bedrooms

    Studio - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    625 - 1,750 sq ft

Pier 5350
Property Management Company Logo
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In search of comfortable waterfront living? Pier 5350 is the end of your search and the beginning of your bright future. Our studio, one, two, and three bedroom apartments for rent in the Clifton neighborhood of Jacksonville, FL, offer a unique way of living you never imagined possible. Our resort-style community, set on lush grounds, is designed to inspire a tranquil lifestyle just minutes from downtown Jacksonville. We are available for virtual tours and online leasing! Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.

Read More

Pricing & Floor Plans

filter results by bedrooms
1-1 Studio $875
Studio 1 Bath 625 Sq Ft $200 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4401
    price $875
    square feet 625
    availibility Jul 16
  • Unit 0702
    price $875
    square feet 625
    availibility Jul 30
  • Unit 2703
    price $875
    square feet 625
    availibility Aug 19
1x1 825sq ft $1,079 – $1,153
1 Bed 1 Bath 825 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2212
    price $1,079
    square feet 825
    availibility Now
  • Unit 4608
    price $1,083
    square feet 825
    availibility Now
  • Unit 1408
    price $1,139
    square feet 825
    availibility Now
  • Unit 1404
    price $1,139
    square feet 825
    availibility Now
  • Unit 2009
    price $1,153
    square feet 825
    availibility Now

2x1 1150sq ft $1,276 – $1,426
2 Beds 1 Bath 1,150 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2607
    price $1,299
    square feet 1,150
    availibility Now
  • Unit 0802
    price $1,335
    square feet 1,150
    availibility Now
  • Unit 1810
    price $1,426
    square feet 1,150
    availibility Now
  • Unit 1006
    price $1,331
    square feet 1,150
    availibility Jun 18
  • Unit 2003
    price $1,396
    square feet 1,150
    availibility Jun 25

2x2 1322sq ft $1,386 – $1,762
2 Beds 2 Baths 1,322 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3707
    price $1,465
    square feet 1,322
    availibility Now
  • Unit 3802
    price $1,592
    square feet 1,322
    availibility Jun 18
  • Unit 3807
    price $1,762
    square feet 1,322
    availibility Aug 5
  • Unit 4406
    price $1,386
    square feet 1,322
    availibility Aug 16
  • Unit 3803
    price $1,592
    square feet 1,322
    availibility Sep 9

3x2 1650sq ft $1,460 – $1,613
3 Beds 2 Baths 1,650 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2403
    price $1,548
    square feet 1,650
    availibility Now
  • Unit 4912
    price $1,548
    square feet 1,650
    availibility Now
  • Unit 2804
    price $1,559
    square feet 1,650
    availibility Now
  • Unit 2405
    price $1,567
    square feet 1,650
    availibility Now
  • Unit 2404
    price $1,613
    square feet 1,650
    availibility Now

3x2 1750sq ft $1,668 Not Available
2 Beds 2 Baths 1,750 Sq Ft $200 Deposit
1-1 Studio $875
Studio 1 Bath 625 Sq Ft $200 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4401
    price $875
    square feet 625
    availibility Jul 16
  • Unit 0702
    price $875
    square feet 625
    availibility Jul 30
  • Unit 2703
    price $875
    square feet 625
    availibility Aug 19
1x1 825sq ft $1,079 – $1,153
1 Bed 1 Bath 825 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2212
    price $1,079
    square feet 825
    availibility Now
  • Unit 4608
    price $1,083
    square feet 825
    availibility Now
  • Unit 1408
    price $1,139
    square feet 825
    availibility Now
  • Unit 1404
    price $1,139
    square feet 825
    availibility Now
  • Unit 2009
    price $1,153
    square feet 825
    availibility Now

2x1 1150sq ft $1,276 – $1,426
2 Beds 1 Bath 1,150 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2607
    price $1,299
    square feet 1,150
    availibility Now
  • Unit 0802
    price $1,335
    square feet 1,150
    availibility Now
  • Unit 1810
    price $1,426
    square feet 1,150
    availibility Now
  • Unit 1006
    price $1,331
    square feet 1,150
    availibility Jun 18
  • Unit 2003
    price $1,396
    square feet 1,150
    availibility Jun 25

2x2 1322sq ft $1,386 – $1,762
2 Beds 2 Baths 1,322 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3707
    price $1,465
    square feet 1,322
    availibility Now
  • Unit 3802
    price $1,592
    square feet 1,322
    availibility Jun 18
  • Unit 3807
    price $1,762
    square feet 1,322
    availibility Aug 5
  • Unit 4406
    price $1,386
    square feet 1,322
    availibility Aug 16
  • Unit 3803
    price $1,592
    square feet 1,322
    availibility Sep 9

3x2 1750sq ft $1,668 Not Available
2 Beds 2 Baths 1,750 Sq Ft $200 Deposit
3x2 1650sq ft $1,460 – $1,613
3 Beds 2 Baths 1,650 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2403
    price $1,548
    square feet 1,650
    availibility Now
  • Unit 4912
    price $1,548
    square feet 1,650
    availibility Now
  • Unit 2804
    price $1,559
    square feet 1,650
    availibility Now
  • Unit 2405
    price $1,567
    square feet 1,650
    availibility Now
  • Unit 2404
    price $1,613
    square feet 1,650
    availibility Now

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $60
  • Dogs Allowed
  • Monthly pet rent
    $15
  • One time Fee
    $500
  • Pet Limit
    2
  • Restrictions:
    We welcome a maximum of 2 pets per apartment home. Breed restrictions apply. For more information, please call our leasing office.
  • Cats Allowed
  • Monthly pet rent
    $15
  • One time Fee
    $500
  • Pet Limit
    2
  • Restrictions:
    We welcome a maximum of 2 pets per apartment home. Breed restrictions apply. For more information, please call our leasing office.
  • Parking
  • Surface Lot
    --
    1 Max
  •  
  • Other
    Please call the office for details.
    --

Details

Lease Options

  • Available months 7,8,9,10,11,12
  • Short term lease

Property Information

  • Built in 1972
  • 400 units/2 stories

Matterport 3D Tours

2BR,2BA_1,320 SF
1/3

About Pier 5350

In search of comfortable waterfront living? Pier 5350 is the end of your search and the beginning of your bright future. Our studio, one, two, and three bedroom apartments for rent in the Clifton neighborhood of Jacksonville, FL, offer a unique way of living you never imagined possible. Our resort-style community, set on lush grounds, is designed to inspire a tranquil lifestyle just minutes from downtown Jacksonville. We are available for virtual tours and online leasing! Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.

Pier 5350 is an apartment community located in Duval County and the 32211 ZIP Code. This area is served by the Duval County Public Schools attendance zone.

Unique Features

  • Barbecue Area
  • BBQ/Grill
  • English
  • St Johns River Waterfront Community
  • Coffee Bar
  • Luxury Tiled Back Splash in Kitchen*
  • Monthly Resident Events
  • Online Maintenance Portal
  • Water Views
  • 3 Swimming Pools with Sundecks
  • Clothes Care Center
  • Key Fob Access
  • Updated All Black Appliances*
  • WiFi at Clubhouse and Pool
  • 24hr. Emergency maintenance
  • E-Payments
  • Fire Pit
  • Firepit with Water Views
  • Fireplace*
  • Garbage Disposal
  • *In Select Units
  • Credit Card Payments
  • Newly Renovated Interiors*
  • Online Rent Payment
  • Renter`s Insurance Program
  • Stove
  • Online Resident Services
  • On-Site Office
  • Sport Court
  • Washer/Dryer Connections*
  • Recently Renovated
  • Weight Machines
  • Ample Parking
  • Cardio Machines
  • Corporate Units Available
  • Gated Entry
  • Pet Friendly
  • Picnic Area by the Water
  • Spanish Speaking Staff

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, 1pm - 5pm
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

Clubhouse

Business Center

Grill

Gated

Property Services

  • Package Service
  • Wi-Fi
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Pet Washing Station

Shared Community

  • Business Center
  • Clubhouse
  • Corporate Suites
  • Walk-Up

Fitness & Recreation

  • Fitness Center
  • Pool
  • Playground

Outdoor Features

  • Gated
  • Sundeck
  • Grill
  • Picnic Area
  • Waterfront
  • Dog Park

Student Features

  • Walk To Campus

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Microwave

Highlights

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Trash Compactor
  • Tub/Shower
  • Fireplace
  • Framed Mirrors

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Breakfast Nook

Model Details

  • Hardwood Floors
  • Carpet
  • Tile Floors
  • Vinyl Flooring
  • Dining Room
  • Family Room
  • Office
  • Built-In Bookshelves
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Trash Pickup - Door to Door
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Pet Washing Station
  • Business Center
  • Clubhouse
  • Corporate Suites
  • Walk-Up
  • Gated
  • Sundeck
  • Grill
  • Picnic Area
  • Waterfront
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Walk To Campus
  • Barbecue Area
  • BBQ/Grill
  • English
  • St Johns River Waterfront Community
  • Coffee Bar
  • Luxury Tiled Back Splash in Kitchen*
  • Monthly Resident Events
  • Online Maintenance Portal
  • Water Views
  • 3 Swimming Pools with Sundecks
  • Clothes Care Center
  • Key Fob Access
  • Updated All Black Appliances*
  • WiFi at Clubhouse and Pool
  • 24hr. Emergency maintenance
  • E-Payments
  • Fire Pit
  • Firepit with Water Views
  • Fireplace*
  • Garbage Disposal
  • *In Select Units
  • Credit Card Payments
  • Newly Renovated Interiors*
  • Online Rent Payment
  • Renter`s Insurance Program
  • Stove
  • Online Resident Services
  • On-Site Office
  • Sport Court
  • Washer/Dryer Connections*
  • Recently Renovated
  • Weight Machines
  • Ample Parking
  • Cardio Machines
  • Corporate Units Available
  • Gated Entry
  • Pet Friendly
  • Picnic Area by the Water
  • Spanish Speaking Staff
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Trash Compactor
  • Tub/Shower
  • Fireplace
  • Framed Mirrors
  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Breakfast Nook
  • Hardwood Floors
  • Carpet
  • Tile Floors
  • Vinyl Flooring
  • Dining Room
  • Family Room
  • Office
  • Built-In Bookshelves
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $15
Dog Rent $15
One-Time
Cat Fee $500
Dog Fee $500
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday 1pm - 5pm
904-664-1750
Neighborhood

Located about five miles east of Downtown Jacksonville, Woodland Acres is a scenic neighborhood in the Arlington region of the city. Woodland Acres borders the Arlington River to the west and features several creeks throughout the community, contributing a park-like atmosphere to the area. Lush greenery shades a wide variety of rental options in Woodland Acres, from charming houses to modern apartments and everything in between.

Although the bulk of Woodland Acres is residential, the community enjoys quick access to countless commercial offerings along Atlantic Boulevard and at the nearby Regency Square Mall. Direct access to Highway 115 affords many residents short commute times to Downtown Jacksonville, while numerous Atlantic Coast beaches are just a short drive away as well.

Learn more about living in Woodland Acres 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Jacksonville University
Drive: 8 min 2.7 mi
Fla. State Coll. Jacksonville
Drive: 9 min 4.3 mi
Florida Coastal School of Law
Drive: 19 min 8.9 mi
University of North Florida
Drive: 18 min 10.4 mi
Pier 5350 is within 8 minutes or 2.7 miles from Jacksonville University. It is also near Fla. State Coll. Jacksonville and Florida Coastal School of Law.
Schools
  • Public Schools
  • Private Schools
Arlington Elementary School
Public Elementary School
Grades PK-5
208 Students
Attendance Zone
Love Grove Elementary School
Public Elementary School
Grades PK-5
381 Students
Nearby
Arlington Middle School
Public Middle School
Grades 6-8
798 Students
Attendance Zone
Terry Parker High School
Public High School
Grades 9-12
1,353 Students
Attendance Zone
Geraldine Ransome Field Christian Academy
Private Elementary, Middle & High School
Grades K-12
71 Students
Nearby
Episcopal School Of Jacksonville
Private Middle & High School
Grades 6-12
900 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Jacksonville include Rosa Parks Transit Station, located 4.0 miles from Pier 5350. Pier 5350 is near Jacksonville International, located 18.6 miles or 29 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Rosa Parks Transit Station
Drive: 8 min 4.0 mi
James Weldon Johnson Park
Drive: 9 min 4.3 mi
Riverplace Station
Drive: 11 min 5.0 mi
Kings Ave Station
Drive: 12 min 5.2 mi
Kings Avenue
Drive: 12 min 5.3 mi
Commuter Rail Distance
Commuter Rail Distance
Jacksonville
Drive: 17 min 9.9 mi
Airports Distance
Airports Distance
Jacksonville International
Drive: 29 min 18.6 mi
Car-Dependent
28
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
38
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
38
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Pier 5350.

Shopping Centers Distance
Shopping Centers Distance
College Park
Walk: 14 min 0.7 mi
Pottsburg Plaza
Drive: 4 min 1.4 mi
Holland's Minicenter
Drive: 4 min 1.6 mi
Pier 5350 has 3 shopping centers within 1.6 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Tree Hill Nature Center
Drive: 5 min 2.2 mi
Victory Park
Drive: 9 min 3.9 mi
Cuba Hunter Park
Drive: 10 min 4.6 mi
MOSH - Museum of Science & History
Drive: 11 min 4.9 mi
Jessie Ball DuPont Park
Drive: 11 min 5.0 mi
Pier 5350 has 5 parks within 5.0 miles, including Tree Hill Nature Center, Victory Park, and Cuba Hunter Park.
Hospitals Distance
Hospitals Distance
River Point Behavioral Health
Drive: 7 min 3.2 mi
Memorial Hospital Jacksonville
Drive: 7 min 3.2 mi
Baptist Health Medical Center - Jacksonville
Drive: 12 min 5.3 mi
Pier 5350 has 3 hospitals within 5.3 miles, the nearest is River Point Behavioral Health which is 3.2 miles away and a 7 minute drive.
Military Bases Distance
Military Bases Distance
Mayport Naval Air Station
Drive: 27 min 15.1 mi
Jacksonville Naval Air Station
Drive: 32 min 16.9 mi
Pier 5350 is 15.1 miles from Mayport Naval Air Station, and is convenient to other military bases, including Jacksonville Naval Air Station.
 
 

Property Ratings at Pier 5350

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.4
Good
Out of 5

3.4 Blended Score

20 Renter Reviews

Share details of your own experience with this property

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  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
7/3/24
False Advertising and Poor Communication: Apartment Complex Fails to Deliver Promised Units

I had the worst experience with this apartment complex. I was promised that my apartment would be ready in a week and was assured by Gloria that it would be ready for sure. However, on the day before my move-in date, I was told that the apartment was not ready and that Gloria had never even inspected it to begin with. The manager then informed me that the apartment was in bad condition and would not be ready for an indefinite amount of time. They even tried to pressure me into renting a studio instead of the one bedroom I had originally wanted. Communication with Gloria was terrible, as she never answered the phone and I had to physically go to the office multiple times to get any information. When I asked about when I would receive my Welcome letter, Gloria gave me vague answers and never followed through. I was left in a stressful situation as I had to find a new place to live within days. When I asked for my $150 application fee back, both Gloria and the manager were rude and unprofessional. The manager even questioned if I had the promise in writing, which Gloria had lied about confirming. It was clear that neither of them knew how to do their jobs properly. I would never recommend this apartment complex to anyone. Gloria needs to learn how to be more organized and communicate effectively with tenants. The lack of professionalism and compassion for tenants' needs is unacceptable. Stay away from this place where do not care if they leave living in the streets.

Property Manager at Pier 5350, Responded To This Review

Thank you for reaching out to us. We hold ourselves to high standards of service and communication, and we are very sorry if your experience did not reflect this. We will be working to address your concerns with our team and are also happy to look into the status of your application fee. For assistance, please contact us at communications@pegasusresidential.com, and we look forward to connecting with you soon.

8/30/23
Apartments from hell

This place is where nightmares are made from. I have been living here for 4 months now, and I moved into a roaches-infested apartment Never have I ever experienced this. Pest control just came to spray my kitchen area, causing the roaches to move everywhere else, By the way, they just came 3 times as if that's going to do anything. I had to call about my A/C 4 times in just 4 months. Light switches don't work, the dishwasher has molded water in it, the garbage disposal gets jammed, and the sink and bathroom tub are clogged. To top it all off my stove wasn't heating up, I couldn't cook anything. At least they replaced that but not after I called 3 times about it. So I have to say it's been an eventful few months. I have just 10 more months of this until my lease is up.

Property Manager at Pier 5350, Responded To This Review

Our goal is to respond to all maintenance requests in a timely manner, and we deeply regret if this has not been your experience. We are eager to learn more about your individual concerns so we can involve our maintenance team and turn your experience around. At your earliest convenience, please connect with us at Pier5350-cm@pegasusresidential.com.

12/20/22
STAY AWAY!

Do NOT rent here. They enter your apartment without notice. They Do NOT return security deposit when you leave. Don’t waste your time or money! Stay away!

Property Manager at Pier 5350, Responded To This Review

We are saddened by your comments and apologize if your experience with us has been less than ideal. We would like to speak with you about your interactions with our team and your deposit. At your convenience, please email us at communications@pegasusresidential.com.

9/16/22
It’s gone down hill

I’ve been living here for a year. However I have been watching the apartment for at least three years before moving in. They didn’t allow me to look at my apartment until the day of move-in. They didn’t replace my carpet, the tub still needs to be resurfaced, the apartments are poorly insulated. The gates when they work they work great but people ram the gates to get in and there are times where the gates are wide open. There are mountains of poop from animals that never get picked up. There are roaches everywhere however you can keep them away if you’re a clean person but literally i see them walk around like super casually especially near the dumpster. All of the pools are closed for maintenance. The front office is closed due to A sinkhole you can’t actually go on the pier. There are potholes all throughout the streets leading to the our apartment I can literally hear everything outside from my window. They went up on rent but haven’t fixed anything. I have a one bedroom one bath and I’m thinking about either moving or upgrading to a two bedroom. Because my one bedroom has a structural issue where I can’t open my dishwasher without opening my fridge and I have to load all of my dishes into the dishwasher with refrigerator open and then close the dishwasher and then close the refrigerator. There are visible cracks on my stairwell. I literally have not moved only because it is a prime location as far as city distance it’s literally in the center of town a few minutes away from my job. I can’t find anywhere else that isn’t smaller in size and more in price. And if I want to break my lease they have two options you can either pay the rent until the new tenant moves in your apartment or you have to pay two months rent upfront. I moved here out of a worse situation so I don’t say this to complain but just to give it an honest review. I’m starting to think that paying more money for a smaller but well kept space might not be so bad.

Property Manager at Pier 5350, Responded To This Review

We do appreciate your insight and are sorry if you are unhappy with your appliance set-up, community cleanliness, and lack of access to our amenities. We understand how these matters could dampen your experience, so we want to do all we can to make things right. Are you able to visit us in the office so that we can make a plan together? You could also email us at Pier5350-cm@pegasusresidential.com. Thank you, and we hope to hear from you soon.

6/25/21
Lower your expectations

Management here has no regards for their residents. As long as they get your rent they do not care. The pool and the gym have no facilities so if you have to use the restroom or your kids do, GO HOME. If you want to be followed into your bedroom by dry wallers(NOT THEIR STAFF) then you got the right place. Communication is so poor don’t expect a heads up when dry wallers or anyone for that matter come to your place of living. Rent is over priced here as well. The apartment itself is definitely not great at all. Expect your apartment to flood on more than one occasion and them do nothing about it. Not only will your apartment flood it will flood with SEWER water. Don’t expect any notices at all if you happen to expire on your car tags. They will tow it before giving you the opportunity to correct it. And don’t get me started on the infestations. If you have any questions don’t expect them to answer the phones either.

Property Manager at Pier 5350, Responded To This Review

We are so sorry to hear of your concerns related to our team's commitment to our residents' well-being and upkeep. These situations don't appear to reflect our typically high standards for service to our community, and we'd like to work with you to identify possible solutions. Please contact us at communications@pegasusresidential.com. Thank you, and we look forward to hearing from you soon.

2/12/20
Excellent Place to call HOME!!!!!

1. Leasing Team and Staff are always Happy and Jolly! They are a fresh breathe of air when ever i go to the office. you can tell they love what they do and thats helping you find your new place to call HOME!! 2. Becka and Corey helped us get our new place when two other apartments didn't even want to try. They worked hard and despite my constant questions and worry they did their best to help me stay positive. 3. This area is quiet, and close to everything you may need and only a heartbeat from downtown and stores!! 4. The roaches are no where to be found, the reviews we read scared us but the photos convinced us to give them a shot and let me tell you it was worth the shot we gave them. we have been here for more then two weeks now and not a single roach to be found or spider!!! and that my friend is a plus, because roaches are not something i want to see crawling on my floor when we are expecting parents! 5. safety again its quiet, gated community, and even officers live on site. just the thought that military and police men have choosen this location to call home puts us at ease! 6. amenities are AWESOME!!! fire pits, pools, pier to fish, clubhouse, don't even get me started on the STATE OF THE ARTS GYM!!!!! and not to mention a dog park! 7. they are pet loving! 8. they are quick to respond to your apartment needs and answer any questions you may have. 9. past reviews may be scaring but look at the dates, Dare you to come check it out for yourself, promise you wont be let down with the results. 10. newly renovated apartments at a great price!! 11. Neighbors are great!! To conclude , over all we are happy with the team at pier 5350, the renovated apartment, the community, and love how involved the leasing team is in your experience on the property always asking how are things? and are trying to get involved with their community by hosting events! Come check them out and hope to call you neighbor!!

12/18/19
Bad apartments

I was living there for 2 years. They were starting to “fix up” the apartments but they were so focused on putting fresh paint on the exterior they weren’t paying attention to the people that were living there. I submitted several tickets and they were just closed without fixing anything. We had cockroaches and people were leaving their garbage right outside the apartment doors, bags would break and the garbage would just sit there until it molded and had bugs all over it. I had electrical issues, the apartments are so old the fuses would constantly blow. I asked them to fix my dish washer for months- I finally gave up. After 2 years and increasing my rent without fixing or addressing any of my issues. I would never move back into there.

11/24/18
Poorly handled an emergency

I was very discerned by the management of Pier 5350. I was broken into early in the morning on friday while i was at work. I did not find out until I got home around 5 in the afternoon. So your telling me my door was kicked in all day and not a single person noticed? Especially with all the maintenance personnel walking around all the time. By the time that the police where done with the crime scene, it was late at night and I understood that they would not be able to fix anything that late at night. So I locked up as best I could using Latches and Padlocks. The following day on saturday I contacted the office as soon as they opened to get my door fixed to the point where I could at minimum lock the door. I continued to check up all day with the progress of what was going on and nothing happened, then they were closed on sunday, so I couldn't get anything done by them even tho my apartment was still not completely secure. By monday afternoon I was finally able to get a "repair" done. This repair was completely insufficient. I told the manager that I did not feel safe at all living in that apartment, I don't think anyone would feel safe in that apartment at any time. She refused to move me to a different apartment unless I signed a minimum of an 8 month lease at a higher price then what my original rent was. At this point I decided to just say screw it all, im going back home to wisconsin, If the manager of this establishment is in no way concerned about residents safety then I want nothing to do with living there. If I could upload the picture of the repair I would, if you are reading this you should be able to find the picture by looking at the google review.

9/26/18
Things Could Be Better

I've been here since March 2018. I absolutely love the location and the layout of my 2/2 but that's the extent of it. I was leased a filthy unit that was infested with roaches. The refrigerator was new but the stove was not and infested with roaches. Since they wouldn't replace it, I had them to remove it and replaced it myself. There was new carpet installed with no padding underneath. Because their pest control was a joke, I caulked every crack throughout, painted and treated my unit with DIY pest control every week until I didn't see anymore roaches. So inside my unit is nice but the outside is another story. Amongst over-filled dumpsters and trash everywhere, there are piles of dog poo EVERYWHERE. There are smudges on the walkways and up the stairs where folks have stepped in it. Maintenance spends the first few hours of their shift just picking up trash. It's the tenants that are nasty. I have a large screened balcony that I cannot enjoy because it's below my neighbor's doghouse. The stinch is unbelievable. They need to remove the list of amenities because they are not accessible. Only one pool is available and it's closed most of the time. The fitness center is only open during office hours. So if you work during the day, you will NEVER get to use it. The gate is a joke. It's almost always broke. Washer/Dryer hookup is extra IF your unit has one. This place has potential to be great but major changes are needed. Management changed last month, I hope that it's more than a personnel change.

2/22/18
Renter Beware. DON'T RENT HERE!

I honestly can not wait for my lease to end and it just started. LOOK AT ALL REVIEWS FOR THIS PLACE. They are not good and there is a reason. There website is a complete lie. - pricing is wrong - you can have a grill anywhere. - pools are not even close to functional - the secured gate is always open - Cops are here almost every night. This place is the worst place I have ever lived in. Just bad. Don't rent here. Pros: They have a 2 month break your lease fee.. Save your money.. you may need to use that one day. Otherwise stay away from this place. There are plenty of other ones less than 2 miles away in better neighborhoods and better management.

10/24/17
Previous tenant

DO NOT MOVE HERE. The ladies in the office are nice but the manager? Not so nice. She runs the place and nothing gets done. My neighbor moved out and it took MONTHS to get someone to notice and start cleaning the place. I had bad electrical problems and JEA told me it was a hazard and my apartments need to fix it. JEA had to threaten to stop service and even then they wouldn’t fix it until weeks later. After moving out they charged me two months rent and then told me to talk to the collections agency when I questioned the charges. If you can help it, don’t bother with this company.

8/15/17
Don't waste your time and energy

I, originally signed a lease with Summer Oaks and then this new management came. Extremely horrible customer service by staff & management. For example, kept getting letters saying rent hasn't been paid when indeed it has been paid, calling multiple times to request maintenance jobs to be finished (they never got finished or was told to do it myself ), new laundry was installed & not getting refunded for the $ left on my laundry card from before, pools locked during daytime hrs. The only thing that is good about this place is being along the St Johns river and seeing dolphins and manatees. Please think about yourself & how you want to be treated.

7/24/17
AVOID AT ALL COSTS!!!!

DO NOT MOVE HERE! Crime rate is high!! Teenagers and kids run around unsupervised-dogs aren't on leashes. They do not o what they say they will

7/24/17
Terrible!! Office WILL LIE to you-Crime is SO bad Noone will deliver food (Not Dominos, Pizza hut, ANY chinnesse or ANYWHERE

Illegally requesting positive reviews for payment!! Food WILL NOT deliver to this complex due to being robbed, jumped and shot at. Please feel free to call the local Dominos, Pizza Hut, Hot Wok-ANY food that delivers refuses to deliver to these apartments!! There were 3 break-ins in my building in the past 2 weeks. I was lied to about everything prior to signing the lease-The front office was great when signing the lease. After that-they have been extremely rude. They do not care about their tenants! Not to mention NONE of their amenities that are falsely advertised are available. I asked Shannon and Nikki, they both verified that the fitness center and pools are open and available to their tenants. Not only is the gym not working or there isn't one but not 1 of the 3 pools are opened as advertised and confirmed by the front office. Do NOT move here. If you are thinking it, make several visits prior to moving here!!! There is so much more to say but not enough room.

6/29/17
New management doesn't care about their residents and treats unfairly!

I'm a current resident here who has been homeless this past week due to the flooding from their poor drainage system . I have been displaced from my home to my car with my 6 month year old , yet other residents have been relocated for the unconvinced .I been continuously contacting the property manager Shannon since beginning of this week , that have failed to help clean and complete the flooring in my unit. That same night as the flood maintenance only vacuumed the excess water out and ripped out half the padding in my house and left the soaked carpet and other half of the padding as is. My unit had been untouched for a couple days and now carries a foul odor . This is no living condition for me and my infant. That following Wednesday I spoke with Shannon personally instead of blowing up her line and demanded to relocate to another unit . She basically "refused" me , I noticed she had no intention of caring about my situation , she ignored me throughout the whole meeting and threaten to call the police on me not only that they have staff impersonating the "superior" from which Shannon the property manager said that's who I needed to speak with. I been here for a few years and I've never had a conflict with this community till now , I dislike the new management and staff they replaced. I'm unhappy and still living in my car with my daughter as we speak my apartment is yet to be cleaned .

4/24/17
Best apartments in Jacksonville

I have been living at Pier5350 for almost 2 months now and I have to say that I am very happy here. Friendly and courteous staff, always there for any kind of input. Never had an issue here as far staff, management, or residents. Thank you Peir5350 staff for keeping up the standards and being a role model community. I would recommend this place to any of my family or friends.

11/11/15
Horrible

Simply put: a horrible place to live. Management doesn't care about their tenants, or their living conditions. They *try* to save money by "fixing" things just back to working order. I'm without padding in about 40% of my apartment due to a pipe busting 5 MONTHS ago. I have repeatedly called the office for several issues that need to be fixed. My apartment was not move in ready-I got old, dirty carpet that the last tenant left a mess (tar all over it), my kitchen cabinets were sitting on my kitchen counter. The ceiling in my bath room looks like it's starting to mold due to said pipe bust, my A/C has broke all of 5 times in the past 8 months. My apartment has flooded due to my A/C unit not being properly fixed. I HATE this place. DO NOT MOVE HERE. When my lease is up-I'm out of here. This is by far the worst apartment complex I have ever lived in.

10/14/15
Great place to live

I love my townhouse. It's very spacious and the management is great. They respond quickly to any maintenance issues and work with you if you have any personal problems. These apartments are in a perfect location. Being right at the base of the Matthews Bridge makes commutes anywhere extremely fast and easy. All of the apartments are spacious and the prices are great.

9/28/15
Cindy

I have been living here for year and a half and have had no major problems . This apartment is the largest floor plan for the money . It is quiet and relaxing to sit on the patio in the evening .

5/16/14
Newby

We have just moved in 1 month ago and it has gone very smooth. The Staff were very curteous and went out of their way to make everything go right. The apartment is big and airy. We love it and the price was right for us.The neighbors have all been very friendly and it is Family oriented. I think we will like it here.

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Pier 5350 Photos

  • 2BR,2BA_1,320 SF

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Pier 5350 has studios to three bedrooms with rent ranges from $875/mo. to $1,762/mo.

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You can take a virtual tour of Pier 5350 on Apartments.com.

What neighborhood is the property located in?

Pier 5350 is in Woodland Acres in the city of Jacksonville. Here you’ll find three shopping centers within 1.6 miles of the property. Five parks are within 5.0 miles, including Tree Hill Nature Center, Victory Park, and Cuba Hunter Park.

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5350 Arlington Expy

Jacksonville, FL 32211

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