Pavilion
1900 SW Campus Dr,
Federal Way,
WA
98023
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Monthly Rent
$1,521 - $2,693
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
698 - 1,200 sq ft
Pavilion's prestigious apartments for rent are located in Federal Way, near Northeast Tacoma and Seattle. Our floor plans consist of spacious Loft, 1, 2 & 3 bedroom apartments, each outfitted with a washer/dryer in every home. These pet friendly Federal Way, WA apartments have spectacular wooded and private views, along with wireless high-speed internet, onsite management, and 24-hour maintenance, only a few of the many amenities you will experience at the Pavilion apartments. Bordering Panther Lake Park and just minutes from Celebration Park, St. Francis Community Hospital & shopping like Safeway. Easy access to I-5, SR 167, & Highway 18. Live in the perfect location with convenient access to restaurants, shopping and entertainment. You can play golf, shoot some hoops, swim in our heated indoor pool, take a bike ride and shop all in one day. Take a tour and come find out why these are the best Federal Way apartments.
Pricing & Floor Plans
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Unit 31-104price $1,632square feet 698availibility Jul 12
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Unit 28-103price $1,658square feet 698availibility Jul 26
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Unit 23-104price $1,671square feet 698availibility Aug 2
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Unit 46-201price $1,673square feet 723availibility Jul 12
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Unit 28-205price $2,026square feet 1,056availibility Now
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Unit 30-205price $2,041square feet 1,056availibility Jul 26
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Unit 41-304price $2,061square feet 980availibility Jun 21
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Unit 41-303price $1,975square feet 980availibility Jun 28
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Unit 07-203price $1,975square feet 980availibility Jun 28
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Unit 11-201price $1,969square feet 1,000availibility Jul 19
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Unit 31-206price $2,306square feet 1,110availibility Jun 28
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Unit 40-201price $2,296square feet 1,110availibility Jul 26
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Unit 26-301price $2,288square feet 1,110availibility Aug 4
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Unit 31-104price $1,632square feet 698availibility Jul 12
-
Unit 28-103price $1,658square feet 698availibility Jul 26
-
Unit 23-104price $1,671square feet 698availibility Aug 2
-
Unit 46-201price $1,673square feet 723availibility Jul 12
-
Unit 28-205price $2,026square feet 1,056availibility Now
-
Unit 30-205price $2,041square feet 1,056availibility Jul 26
-
Unit 41-304price $2,061square feet 980availibility Jun 21
-
Unit 41-303price $1,975square feet 980availibility Jun 28
-
Unit 07-203price $1,975square feet 980availibility Jun 28
-
Unit 11-201price $1,969square feet 1,000availibility Jul 19
-
Unit 31-206price $2,306square feet 1,110availibility Jun 28
-
Unit 40-201price $2,296square feet 1,110availibility Jul 26
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Unit 26-301price $2,288square feet 1,110availibility Aug 4
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- One-Time Move-In Fees
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Administrative Fee$250
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Application Fee$46
- Dogs Allowed
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Pet deposit$300
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Weight limit35 lb
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Pet Limit2
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Restrictions:Dogs and Cats are welcome. 2 pet max per household. $250 non-refundable pet fee for 1 pet and $250 deposit for 1 pet. $300 non-refundable pet fee for 2 pets and $300 deposit for 2 pets. $30 monthly pet rent per pet. Breed restrictions apply, please contact the Leasing Office or reference the rental criteria for more details.
- Cats Allowed
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Pet deposit$300
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Weight limit35 lb
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Pet Limit2
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Restrictions:Dogs and Cats are welcome. 2 pet max per household. $250 non-refundable pet fee for 1 pet and $250 deposit for 1 pet. $300 non-refundable pet fee for 2 pets and $300 deposit for 2 pets. $30 monthly pet rent per pet. Breed restrictions apply, please contact the Leasing Office or reference the rental criteria for more details.
- Parking
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OtherGarages and covered parking--
Details
Lease Options
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None
Property Information
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Built in 1989
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518 units/3 stories
Matterport 3D Tours
About Pavilion
Pavilion's prestigious apartments for rent are located in Federal Way, near Northeast Tacoma and Seattle. Our floor plans consist of spacious Loft, 1, 2 & 3 bedroom apartments, each outfitted with a washer/dryer in every home. These pet friendly Federal Way, WA apartments have spectacular wooded and private views, along with wireless high-speed internet, onsite management, and 24-hour maintenance, only a few of the many amenities you will experience at the Pavilion apartments. Bordering Panther Lake Park and just minutes from Celebration Park, St. Francis Community Hospital & shopping like Safeway. Easy access to I-5, SR 167, & Highway 18. Live in the perfect location with convenient access to restaurants, shopping and entertainment. You can play golf, shoot some hoops, swim in our heated indoor pool, take a bike ride and shop all in one day. Take a tour and come find out why these are the best Federal Way apartments.
Pavilion is an apartment community located in King County and the 98023 ZIP Code. This area is served by the Federal Way attendance zone.
Unique Features
- Indoor Basketball Court
- Grey Cabinets
- Indoor Spa
- Greenspace or Tree View
- Reno - Stainless Steel Appl
- White Cabinets
- Year-round indoor pool
- Garage Parking Available
- ADA Access
- Heated Outdoor Pool
- Quartz Countertop
- Wood Burning Fireplace
- Patio Storage Closet
- Spacious Closets
- Brown Cabinets
- Corner Unit
- Covered Parking
- Reno - Extended vinyl
Community Amenities
Pool
Fitness Center
Laundry Facilities
Playground
- Laundry Facilities
- 24 Hour Access
- Pet Care
- Clubhouse
- Walk-Up
- Fitness Center
- Spa
- Pool
- Playground
- Basketball Court
Apartment Features
High Speed Internet Access
Fireplace
Patio
Stainless Steel Appliances
- High Speed Internet Access
- Fireplace
- Stainless Steel Appliances
- Quartz Countertops
- Balcony
- Patio
- Laundry Facilities
- 24 Hour Access
- Pet Care
- Clubhouse
- Walk-Up
- Fitness Center
- Spa
- Pool
- Playground
- Basketball Court
- Indoor Basketball Court
- Grey Cabinets
- Indoor Spa
- Greenspace or Tree View
- Reno - Stainless Steel Appl
- White Cabinets
- Year-round indoor pool
- Garage Parking Available
- ADA Access
- Heated Outdoor Pool
- Quartz Countertop
- Wood Burning Fireplace
- Patio Storage Closet
- Spacious Closets
- Brown Cabinets
- Corner Unit
- Covered Parking
- Reno - Extended vinyl
- High Speed Internet Access
- Fireplace
- Stainless Steel Appliances
- Quartz Countertops
- Balcony
- Patio
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 6pm |
| Sunday | 10am - 6pm |
In the shadow of Mount Rainier and bordering Puget Sound, Federal Way's ruggedly beautiful landscape provides endless outdoor adventures, from hiking and camping to fishing and boating. But this fantastic location has even more benefits -- Federal Way is on the northeast side of Tacoma, less than 10 miles from downtown. Seattle is just 22 miles north, and the Seattle-Tacoma International Airport is only 12 miles north.
Federal Way provides great shopping, plenty of restaurants, and amazing parks. Dash Point State Park, home to the popular Dash Point Beach, covers 398 acres along Puget Sound. It has over 3,300 feet of shoreline along with 11 miles of hiking trails, eight miles of biking trails, picnic areas, an amphitheater, and a campground. Visitors enjoy activities like swimming, fishing, beachcombing, kayaking, skim boarding, and windsurfing.
Wild Waves Theme Park provides a different type of fun.
Learn more about living in Federal Way| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 20 min | 8.9 mi | |
| Drive: | 15 min | 9.0 mi | |
| Drive: | 21 min | 10.9 mi | |
| Drive: | 22 min | 12.5 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Federal Way include Commerce Street Station, located 9.4 miles from Pavilion. Pavilion is near Seattle-Tacoma International, located 13.6 miles or 29 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
| Drive: | 16 min | 9.4 mi | |
| Drive: | 16 min | 9.8 mi | |
| Drive: | 16 min | 9.8 mi | |
| Drive: | 17 min | 10.0 mi | |
| Drive: | 17 min | 10.5 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 12 min | 7.1 mi |
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|
Drive: | 16 min | 9.4 mi |
|
|
Drive: | 20 min | 10.0 mi |
| Drive: | 21 min | 10.0 mi | |
|
|
Drive: | 21 min | 12.3 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
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Seattle-Tacoma International
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Drive: | 29 min | 13.6 mi |
Time and distance from Pavilion.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 1 min | 0.1 mi | |
| Walk: | 5 min | 0.3 mi | |
| Walk: | 7 min | 0.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Dash Point State Park
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Drive: | 9 min | 4.1 mi |
|
Rhododendron Species Botanical Garden
|
Drive: | 10 min | 4.2 mi |
|
Browns Point Lighthouse Park
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Drive: | 12 min | 4.9 mi |
|
Children's Museum of Tacoma
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Drive: | 16 min | 9.6 mi |
|
Foss Waterway Seaport
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Drive: | 17 min | 10.2 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 2.3 mi | |
| Drive: | 13 min | 7.4 mi | |
| Drive: | 22 min | 11.0 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 31 min | 18.9 mi | |
| Drive: | 33 min | 21.1 mi | |
| Drive: | 48 min | 26.4 mi |
Property Ratings at Pavilion
Lived Here For Over 8 Years. Painted Cabinets With Cheap Paint,Old Corrosive Sink,Cabinets Doors Falling Off...Closets Door Falling Off Tracks...It's Just So Not What We Sign Up For. Nothing Has Been Updated. Countertop is not real marble. Painted! It's 1 Star Or No Star Community
Property Manager at Pavilion, Responded To This Review
We appreciate your long-term residency and regret that your experience has not met expectations. Our team is committed to maintaining our community, and we encourage you to reach out directly to discuss any specific concerns. Please give us a call at (253) 661-7494 so we can work towards a resolution.
Thank You Pavilion management and maintenance staff This is my 2nd year at Pavilion going on 3rd. I had recently put in a work order on March 5th and it was addressed on March 10th. Never had issues with office staff not replying to email. As a matter of fact they are on it faster than I check my emails for replies. Some tenants complaint about management and other issues but I gotta say they themselves(tenants and their guests and their pets) are the rule breakers and scoffers. Guests leaving bags of trash outside on parking lots overnight as well as some don't pickup their own pet dropping, not picking up after themselves is completely on them. The maintenance crew work tirelessly daily as my eyes see it, there is so much they can do cleaning up after your negligence. So you tenants with your kids, your guests, and your pets, need to have some respect for those that sacrifice their time serving you. Follow the rules in the lease you yourselves signed so that all may go well with you. If you have no respect towards your neighbors and the apartment policies as well as those that serve you what does that say about your dignity and integrity and your self image? The Pavilion Tenant Community needs to start doing their part towards a betterment of humanity. DO WHAT IS RIGHT and stop being a scourge. The whole world does not revolve around you and you must do your part to be respected and have success towards yourselves. Thank You again Pavilion management and maintenance staff for your service and kindness. Though some be scoffing please know that The Majority of Us truly appreciate the work you do and we keep our eyes and ears open.
Property Manager at Pavilion, Responded To This Review
Thank you for your kind words! We’re glad to hear that our team made a positive impact on your experience. We pride ourselves on providing exceptional service, and your feedback inspires us to keep it up!
Anna Maria was so helpful during the application, leasing and move in phases. She kept us updated every step of the way and answered all questions we had.
Property Manager at Pavilion, Responded To This Review
Thank you for your kind words! We’re so happy to hear you’re enjoying your experience with us and that Anna Maria has been so helpful. Please let us know if there's anything you may need! Take care.
Terrible management. I've had over 6 work orders in the span of one year. Went through multiple refrigerators among other things. Nobody seems to care or can help whenever there is an issue. We have to go and argue with management to get anything done.
Property Manager at Pavilion, Responded To This Review
Thank you for taking the time to write us a review. Please reach out to our offices at your earliest convenience and speak with our Community Director so we may address any outstanding concerns you may have. We would love the opportunity to turn your experience around. Thank you.
The staff was very helpful and had a warm welcoming. 3 bedroom apartment with beautiful kitchen counter tops and a nice patio with a storage closet. I had a great time with staff member Joe, she was very nice and made the process very easy ! Great staff members and a lovely community , doesn’t get any better than that !
Property Manager at Pavilion, Responded To This Review
Thank you for taking the time to highlight our community and team! We appreciate you!
I am very satisfied with the the current team of Pavilion who ensured our lease term went very smoothly. I’d personally like to give a shout out to JP the community maintenance manager, who truly cares about the integrity of the homes and ensures guest’s are satisfied, he has only been there for a short time since our stay but since he has started we noticed vast improvements in overall maintenance of the homes. I would also like to mention Shelby part of the maintenance team who also ensures things are done correctly and kept communication with us the entire time of our service request. Chris has been very very helpful our entire stay, and has always made sure everything was taken care of! Lastly, thank you to pavilions community manager Carolina for ensuring a smooth transition and onboarding an amazing team. I certainly recommend leasing one of their beautiful apartments homes!
Property Manager at Pavilion, Responded To This Review
Thank you for taking the time to highlight our team members! If you ever need assistance, feel free to give us a call, send a message, or stop by our office! We appreciate you!
First of all, THE RETREAT!!!!! That place is so serene! There’s no other place I’d rather be especially during this pandemic! Star is the sweetest ever! I love my home & how cozy it is! Thanks Jo and Jacinda for leading the way to my new place!
Property Manager at Pavilion, Responded To This Review
Thanks so much for the fabulous review! We're lucky to have you!
My commute is easy to Seattle. And Grocery store is across the street. My home is huge and has al the amenity's I could wish for. Office is nice and responds quickly. My maintenance request is responded to right away, but took a few days to complete. .
Property Manager at Pavilion, Responded To This Review
Thank you so much for taking the time to share your fantastic Pavilion experience! We're delighted to hear you're enjoying life in our community!
I’ve lived here for about 4yrs and it’s been great! Jacinda and Kristen have been so helpful in addressing any needs that arise. They are the epitome of costumer service!
Property Manager at Pavilion, Responded To This Review
Awwww...thank you so much! We can't tell you how very much we appreciate your incredibly kind words! Have a wonderful weekend!
This is a Great place to live. Living here almost 3 years. I'm sure glad I'm here today. Kristen & Julia are Great Office Staff!! Being able to answer questions & help me out when needed. They're both very nice & friendly. It's also Great having maintenance 7 days a week. Aaron, Calvin & Dustin are really good maintenance workers. As well as other maintenance workers. If you need things fix. They'll be able to come & fix things for you. Pavilion Apartments is also close to groceries stores, banks & restaurants. Places I can walk to easily. If you're looking for a new place to live. Pavilion Apartments is a new place to be.
Property Manager at Pavilion, Responded To This Review
Thank you for taking the time to share your wonderful Pavilion experience! We're grateful to have you as a loyal, long-term member of our community, and your incredibly kind words truly mean the world to us.
Moving back to the west coast and landing at the Pavilion apartments has been a wonderful experience. From the first phone call that Kristen answered to finally getting here site unseen. Thank you Kristen for your help and patience.
Property Manager at Pavilion, Responded To This Review
And we're happy to have you here! Thank you for the wonderful review and incredibly kind words! Have a fabulous week!
We called the office due to a broken washing machine that hasn't been fixed for 4 weeks when they said they'll fix it but we stopped calling due to one of their workers aggressively demanding us to stop calling
Property Manager at Pavilion, Responded To This Review
We're sorry to hear of your frustrations. Because there is no name attached to your review & we're unable to determine your identity in order to reach out to you directly, please call our office again at your earliest convenience to speak with our community manager. We look forward to your call. Thank you!
Lived there for a year, and wanted to move faster! When we moved, there lived I guess a dog, and the carpet was in awful condition, we asked to change, and silence! When we moved out, they took money for the carpet, 385!!!! Dollars! Pet outdoor. We never had pets! They charged 900 dollars for everything! But we left the apartment clean!
Property Manager at Pavilion, Responded To This Review
Thank you for taking the time to review our community. It’s unfortunate to hear you were dissatisfied with your experience, but please know we’re more than happy to review your move-out charges with you and discuss any discrepancies. If you’d like to speak with our community manager, please call the office at your earliest convenience.
I am just loving my home here. I am very happy here.
I am happy to see the improvements happening here at pavilion.
I have been here for a while now, and this is a nice place to live.
I am just loving the pools and the work our room here at Pavilion. We are glad we mad e the coice to move here.
I have lived here for 2.5 years and in the beginning had bad experiences. In the last year things are doing so much better. thank u for the improvment
I had a grate leasing experience leasing at Pavilion. I loved the staff and my apartment. I am excited thawt they have 3 pools and I can cancel my gym membership. Thanx for the help in finding my home.
I have lived her for a year. I love the location, staff and maintenance staff. I love all the amenities that they offer here, and my experiences that I have had with the Manager and staff. Thank you for making my experience a 5 star rating. Good job Pavilion Team.
After being charged over $4000.00 dollars to move in, My teenage daughter was bitten up so bad from the bed bugs the first night she slept in her bedroom! I had to take her out of school and take her to the doctor to get the bed bug bites independently documented. We found out latter that week that there was a blood stain on the baseboard in her room! To top that off i was told that we would have to pack up everything we had just unpacked in order to have a exterminator come in to spray! My family and i were told that the apt.was ready for us to move in. The heater in the living room did not work, the carpet had not been cleaned or replaced, there is still raised seems in the carpet. The water pressure is so low that it takes forever to take a shower, i was told by management that they are forced to keep the water pressure low because the water pipes are to old to handle normal water pressure. With that being said my water bill is higher that what i was paying for my house. It took a few days to even find out who bills for the water. Living in the pavilion apartments has been a nightmare! within the first month of moving in the mail box was damaged so bad by an ex tenet we were told that it would take a while for it to be replaced! Well its been well over 90 days and I still have to go to the post office to pick up my mail. I have reached out multiple times to the office and the head of maintenance only to be told that the whole mail box needs to be replaced, well that was at the end of Dec.2018 its now the end of February and I still have not received any kind of update as to when it will be replaced. I have never in my life seen a apartment complex be so sloppy in dealing with ant type of maintenance. The law is very clear on making sure its tenets can get their mail. The pavilion could be a nice place to live if they got there stuff together. I for one will not be renewing my lease and I will be contacting my lawyer in regards to the mail box issue.
When we moved in the management, changed within a month and they didn't have the info from the prior owners and things weren't kept in the best shape, mantinece requests took months to complete and durring snow the roads arent kept clear we havent had a functioning front gete at all
This place is a joke. I’ve only been here 2 1/2 months and we’ve had some issues that have not been resolved in a timely manner to due poor management. Seriously don’t waste your time. There’s never any parking near your unit, the maintenance is beyond slow (nice guys, they just take forever to get to your “emergency” status work order)and the office managers are not helpful. On top of the fact that the unit was DISGUSTING and had some major issues before we moved in. Look elsewhere.
This place is not what it appears to be that's all I'm going to say. Trust me
Would give this place negative stars if I could. In the past year: Our car was broken into three times. We heard gunshots outside at least twice. A friend and fellow resident reported that while she was watching her kids play outside from the window, some men tried to lure one of them to a car. The Rec facility is closed more than it is open, sometimes completely randomly without notice. The ceilings were falling apart inside the pool area with black mold growing inside. There is are police there for domestic violence at least once a month, including an incident where a hole was kicked in a wall of an apartment. There is only one fire alarm in the units, in the far back of the unit well away from the kitchen, there have nearly been fatalities in the past when fires started in the front of the apartment. Maintenance never comes in a timely manner, and it can take over a month for them to fix something like a non functioning oven. Meanwhile the management will lean on you, raise rent without notice(Illegal, by the way), and will happily bully folks in other ways without regard for the actual law. They also love adding fees. If someone tries to convince you to move here. Run.
I called about a week prior to my move-in and spoke with my leasing consultant, Mark to find out amount of my rent so I could get money orders and when keys would be ready. I was told I could pay with my card but the keys wouldn't be ready until 2pm, but he'd look into it and call me back. I called again 2 days before, Mark said he would go over and talk with the contractors to get a time and call me back. He finally called me at 5pm the night before my move-in and said the keys would be ready at 10am. I showed up at 10:30am, Mark isn't there and they cannot find the keys. After sitting for 30min, they tell me that they'll have keys in about 45 min-hour. Just before noon, I asked again about the keys. They said they should be almost ready. I ask if we can go ahead and sign the lease that once the keys are ready, we can go. Mind you, half of my help have to leave at 1pm, so we're down to the wire. As she's pulling the lease documents out, I go into my purse to pull out my debit card and she says "I'm sorry, I can't take your card for payment. I get a money order, come back and get the keys at 12:50pm. We manage to unload in 20 min because we're all rushing, and I miss the next 2 days of work from severe back pain trying to do all of this. Once I actually take a look around, I realize NOTHING IS CLEAN!. The bathroom still has hair everywhere, the ENTIRE kitchen hasn't even be wiped down and there are still things in the cabinets from the last tenants. The fireplace has broken tiles coming up in chunks as big as my foot. The carpet hadn't even been vacuumed, and what I've been told was a broken mirror from the last tenants is just outside the front door that I stepped on barefoot inside more than once, before and AFTER I vacuumed. They didn't even replace a light bulb in the ceiling fan. A few days later I speak to Mark. He says he's aware of what happened and offers to have a cleaning company come in and put in work orders to have the damage repaired the following Saturday. Ok, I can accept that, just make it right. I ask for a copy of my lease that and he tells me that someone from the property management company (I can't remember their name) hasn't signed the lease yet, but it should be ready by that weekend. Long story short, the apartment has not been cleaned, nothing I've asked for has been repaired, and almost a month later I still don't have a copy of my lease. This review would be longer but for character restrictions.
They never fix anything where there are 500 apartments and 499 need servicIowa, only 1 is in perfect conditions the model apartment
So I called over a month ago to get my mailbox fixed(for the second time). I finally just called the office to see what's going on. I had to call three times In order for them to answer the phone. Once I finally get someone, I explain the situation, she then tells me there is no work order in for a key. I didn't put in one for a key. I also let her know that they are horrible in the office and that they need to follow up with people after. She tells me " well we haven't been following up because NOTHING is getting done. Save your money and time. These apartments have gotten worse since March of this year. when the new management decided to take ove4. They never let you talk to management and when you do they are just as rude as the receptionist and nothing still gets done. Avoid these apartments at all cost.
If you don't mind cockroaches, garbage everywhere, rude and unprofessional staff who ignore phone calls and emails, this is the place for you!
I am not a renter at Pavilion, but my in-laws are. When I first arrived in Washington last year, I stayed with my in-laws there. In just those few weeks of staying there, my family really enjoyed ourselves. The 3-bdrm unit was very comfortable. I must say, it is definitely nicer than the apartment my family are leasing (about 2 miles away). If Pavilion's 2-bdrm units were in my price range, I would certainly choose Pavilion!
After paying $2000 to break our lease, the newly renamed Pavilion Apartments (formerly Cascade Ridge), claimed that my roommate and I had over $500 in unpaid dues. We were both very diligent about paying bills, and keeping record of it, so we knew this to be incorrect. Six months of unreturned phone calls, unanswered messages, having to drive to the apartment (which I lived quite a distance from at that point) to get anything resolved, their story was that the check was originally "misapplied" to the wrong apartment. Then somewhere along the lines of trying to get this resolved, an employee had tried to REapply it to the correct apt and had "misapplied" it AGAIN. This is all what I was told by management and their corporate accountant in California. Almost seven months after moving out, I was told by management that we no longer had unpaid dues. BUT WAIT, IT DOESN'T END THERE.... Over a year after thinking this issue was resolved (almost 2 years after moving out), my former roommate received a call from a collection agency saying we have over $600 in unpaid dues to Pavilion Apartments. He then called the office to see if this was legitimate and was given a DIFFERENT amount. The collection agency claimed that this was because of a 12% interest rate they've been applying... but I ask you, WHY WAS I TOLD THAT I DID NOT HAVE ANY UNPAID DUES if I supposedly still owed? My guess is that they never removed the incorrect balance from before, OR they applied charges seven months after moving out and never notified us. Neither former tenant received ANY statements. Collections agency is threatening to ruin our credit if we do not pay immediately. The management I was corresponding with has either changed their email or no longer works there. In the process of trying to figure out what to do next. DO NOT RENT HERE, they either are a terribly disorganized business or are scamming people. Either way, my few months here is haunting me years after moving out.
Property Manager at Pavilion, Responded To This Review
Thank you for taking the time to share your feedback with us. I am aware of your situation and I am very sorry you are having to relive this experience. I know that your account has been corrected on our end, however, our collections department received the balance in error due to a glitch in our system. This has been communicated to them and your balance will reflect zero again within 24 hours. We truly thank you for bringing this to our attention so we may ensure your credit remains in good standing.
I have a top floor, corner unit. It is spacious with cathedral ceilings, a large utility closet, a large master bedroom closet and plenty of shelves in the bathroom's linen closet. If they would only keep up on maintenance and cleaning the common areas, I would rate it higher. However, I have 30 year old appliances(did they buy them used when they built the place?)...they routinely breakdown and getting repairs is a hassle. It can take weeks to get maintenance guys out here. My stove top sparks when I bake anything and the top shelf of my fridge randomly freezes my salad fixings.(so I cannot use the top shelf of my fridge). All repair requests are met with patch jobs that I could do myself. When the 30 year old, cracked knob fell off of my stove, the maintenance guy taped it back on. I could've done this by myself... Pavilion is a spacious home that looks good at first blush but there are serious maintenance issues once you sign the lease and take off your rose-colored glasses.
Property Manager at Pavilion, Responded To This Review
Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
Happy to have my little family in a nice and amazing spot. Close to everything you need.
Under new management this complex has increased the quality of the apartments. Fixing up the complex and changing out old fixtures for new energy efficent and water efficent alternatives to help make this a more ecofriendly enviornment to live in. With a family it is nice to be able to let your kids go outside in a safe area and play on the playground onsite or just riding their bikes and scooters around. Nice sized place for a family. Spaceous living room areas and bedrooms are good sized as well.
Property Manager at Pavilion, Responded To This Review
Thank you for your review. We have made numerous improvements throughout the community and we are happy to hear that these projects have added value to your experience with us.
My place that I live in now is clean and quite. Indoor and out pool rent is $1270 3 bedroom and 2 bath
Pavilion Photos
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2BR, 2BA
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Models
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
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1 Bedroom
Nearby Apartments
Within 50 Miles of Pavilion
Pavilion has one to three bedrooms with rent ranges from $1,521/mo. to $2,693/mo.
You can take a virtual tour of Pavilion on Apartments.com.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1900 SW Campus Dr
Federal Way, WA 98023