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  • Primary Photo - Museo
  • Living room with plush carpeting and built-in bookshelf - Museo
    Bedroom with plush carpeting and balcony attached - Museo
  • Bathroom - Museo
    Spacious bedroom closet - Museo
Contact This Property

Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, 12pm - 5pm

Museo media gallery Unit
call 737-383-1282
Floor Plan View Body
Viewing Floor: Select a unit to view pricing & availability
1 (12 units)
2 (6 units)
3 (5 units)
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1
2
Any
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Move-In Date
Texas Travis County Austin Great Hills Museo

Museo

11266 Taylor Draper Ln, Austin, TX 78759

4.6 (11 reviews)

Property Rating

4.6
Great
Out of 5

4.6 Blended Score

See all 11 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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737-383-1282
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  • Monthly Rent

    $1,090 - $2,765

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    565 - 1,061 sq ft

Museo
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Move-in Special

For a limited time, get 2 weeks FREE when you apply by June 15th and move in by July 31st. Contact a leasing consultant for details. Offer valid on select units and for new residents only. Subject to change at any time. Lease terms and conditions apply.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
Tate - Metropolitan $1,090 – $2,085
1 Bed 1 Bath 565 – 593 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1522
    price $1,090
    square feet 593
    availibility Now
  • Unit 0612
    price $1,105
    square feet 565
    availibility Now
  • Unit 1531
    price $1,105
    square feet 593
    availibility Now
  • Unit 1631
    price $1,115
    square feet 593
    availibility Now
  • Unit 0812
    price $1,155
    square feet 565
    availibility Now
  • Unit 0521
    price $1,100
    square feet 593
    availibility Jun 16
  • Unit 0811
    price $1,105
    square feet 565
    availibility Jun 18
  • Unit 1832
    price $1,115
    square feet 593
    availibility Jul 11

Calico - Smithsonian - Uffizi $1,100 – $2,240
1 Bed 1 Bath 706 – 717 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2632
    price $1,130
    square feet 717
    availibility Now
  • Unit 1315
    price $1,295
    square feet 706
    availibility Now
  • Unit 2637
    price $1,145
    square feet 717
    availibility Jun 28
  • Unit 2517
    price $1,145
    square feet 717
    availibility Jul 13
  • Unit 1323
    price $1,100
    square feet 717
    availibility Aug 28

Guggenheim - Acropolis $1,245 – $2,295
1 Bed 1 Bath 821 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1813
    price $1,345
    square feet 821
    availibility Now
  • Unit 0614
    price $1,245
    square feet 821
    availibility Jul 21
Louvre - Prado $1,495 – $2,765
2 Beds 2 Baths 1,037 – 1,061 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2423
    price $1,525
    square feet 1,061
    availibility Now
  • Unit 0222
    price $1,575
    square feet 1,061
    availibility Jun 20
  • Unit 0113
    price $1,550
    square feet 1,037
    availibility Jul 19
  • Unit 2211
    price $1,495
    square feet 1,037
    availibility Aug 4
  • Unit 1013
    price $1,540
    square feet 1,037
    availibility Aug 6

Riverside - Van Gogh $1,500 – $2,620
2 Beds 2 Baths 964 – 1,010 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1413
    price $1,560
    square feet 964
    availibility Jun 12
  • Unit 1414
    price $1,525
    square feet 964
    availibility Jul 3
  • Unit 0921
    price $1,500
    square feet 1,010
    availibility Jul 5
Tate - Metropolitan $1,090 – $2,085
1 Bed 1 Bath 565 – 593 Sq Ft
8 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1522
    price $1,090
    square feet 593
    availibility Now
  • Unit 0612
    price $1,105
    square feet 565
    availibility Now
  • Unit 1531
    price $1,105
    square feet 593
    availibility Now
  • Unit 1631
    price $1,115
    square feet 593
    availibility Now
  • Unit 0812
    price $1,155
    square feet 565
    availibility Now
  • Unit 0521
    price $1,100
    square feet 593
    availibility Jun 16
  • Unit 0811
    price $1,105
    square feet 565
    availibility Jun 18
  • Unit 1832
    price $1,115
    square feet 593
    availibility Jul 11

Calico - Smithsonian - Uffizi $1,100 – $2,240
1 Bed 1 Bath 706 – 717 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2632
    price $1,130
    square feet 717
    availibility Now
  • Unit 1315
    price $1,295
    square feet 706
    availibility Now
  • Unit 2637
    price $1,145
    square feet 717
    availibility Jun 28
  • Unit 2517
    price $1,145
    square feet 717
    availibility Jul 13
  • Unit 1323
    price $1,100
    square feet 717
    availibility Aug 28

Guggenheim - Acropolis $1,245 – $2,295
1 Bed 1 Bath 821 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1813
    price $1,345
    square feet 821
    availibility Now
  • Unit 0614
    price $1,245
    square feet 821
    availibility Jul 21
Louvre - Prado $1,495 – $2,765
2 Beds 2 Baths 1,037 – 1,061 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2423
    price $1,525
    square feet 1,061
    availibility Now
  • Unit 0222
    price $1,575
    square feet 1,061
    availibility Jun 20
  • Unit 0113
    price $1,550
    square feet 1,037
    availibility Jul 19
  • Unit 2211
    price $1,495
    square feet 1,037
    availibility Aug 4
  • Unit 1013
    price $1,540
    square feet 1,037
    availibility Aug 6

Riverside - Van Gogh $1,500 – $2,620
2 Beds 2 Baths 964 – 1,010 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1413
    price $1,560
    square feet 964
    availibility Jun 12
  • Unit 1414
    price $1,525
    square feet 964
    availibility Jul 3
  • Unit 0921
    price $1,500
    square feet 1,010
    availibility Jul 5
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $175
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $375
  • One time Fee
    $425
  • Pet deposit
    $0
  • Pet Limit
    3
  • Comments:
    Pricing is per pet
  • Cats Allowed
  • Monthly pet rent
    $375
  • One time Fee
    $425
  • Pet deposit
    $0
  • Pet Limit
    3
  • Comments:
    Pricing is per pet
  • Parking
  • Surface Lot
    Free
    --
  • Other
    --
  •  
  • Covered
    $40/mo
    Assigned Parking

Details

Lease Options

  • 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15
  • Short term lease

Property Information

  • Built in 1994
  • 276 units/3 stories
Property Site Map

Select a unit to view pricing & availability

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1
2
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Move-In Date
Viewing Floor:
1 (12 units)
2 (6 units)
3 (5 units)

About Museo

Museo is a pet-friendly community in north Austin, right off 183, Mopac, Capital Texas Highway, and close to public transportation. Here you'll find stylish one and two-bedroom apartment homes only minutes from some of the best restaurants, shopping, and entertainment Austin, TX, has to offer. Features include a fully equipped kitchen, exterior storage, in-home washer/dryer, and pre-wired intrusion alarm. Select apartments offer ceramic tile entryways, fireplaces, wood-style plank flooring, entertainment centers, granite back splashes, private fenced yards, and generous closets. At Museo residents enjoy two shimmering pools with sun decks, a 24-hour fitness studio, a coffee bar, covered parking availability, Hill Country canyon views, a lounge with Wi-Fi, and a dog park. Museo also has direct access to a 5 mile walking trail and Great Hills Park.

Museo is an apartment community located in Travis County and the 78759 ZIP Code. This area is served by the Austin Independent attendance zone.

Unique Features

  • Dining & Shopping at The Arboretum & The Domain
  • DisabilityAccess
  • Granite Countertops*
  • Full-Size Washer/Dryer in Every Home
  • Outdoor Grilling Area
  • Pet Friendly
  • Private Fenced Yards*
  • Beautiful Interior Upgrades in Each Home
  • Designer Track Lighting
  • Entertainment Centers*
  • Exterior Storage
  • Glass and Travertine Back Splashes*
  • Internet with speeds up to 200Mbps x 10Mbps
  • Spacious Closets*
  • Lounge Area with Wi-Fi
  • Poolside Picnic Area
  • Brushed Nickel Fixtures
  • Double Stainless Steel Sinks
  • Fenced In Yards*
  • Fireplace*
  • Nature Trails
  • Near Metro Station
  • Online Payments Available
  • Two-Toned Paint
  • AISD School District
  • Balcony, Deck or Patio
  • Ceiling Fans in Bedrooms and Living Rooms
  • Ceramic Tile Entryways*
  • Coffee Bar
  • Custom Blinds
  • Custom Color Accent Walls and Reverse Trim
  • Hill Country Canyon Views
  • Open and Spacious Floor Plans
  • Woodlike Plank Floors
  • Cable TV with 150+ HD channels
  • Controlled Access
  • Preferred Employer Program
  • Pre-Wired Intrusion Alarms Available
  • Access to the Great Hills Hike and Bike Trail
  • Built-In Desks & Bookcases
  • Corporate homes available
  • Crown Molding
  • Dining Room or Eat-In Kitchen
  • Heat
  • Short-Term Leases Available

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, 12pm - 5pm
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Controlled Access

Recycling

  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Recycling
  • Online Services
  • Public Transportation
  • Business Center
  • Lounge
  • Walk-Up
  • Fitness Center
  • Pool
  • Walking/Biking Trails
  • Gated
  • Sundeck
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Walk-In Closets

Granite Countertops

Yard

Microwave

Refrigerator

Highlights

  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Security System
  • Storage Space
  • Fireplace
  • Handrails

Kitchen Features & Appliances

  • Dishwasher
  • Granite Countertops
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Dining Room
  • Crown Molding
  • Walk-In Closets
  • Balcony
  • Patio
  • Deck
  • Yard
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • 24 Hour Access
  • Recycling
  • Online Services
  • Public Transportation
  • Business Center
  • Lounge
  • Walk-Up
  • Gated
  • Sundeck
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Pool
  • Walking/Biking Trails
  • Dining & Shopping at The Arboretum & The Domain
  • DisabilityAccess
  • Granite Countertops*
  • Full-Size Washer/Dryer in Every Home
  • Outdoor Grilling Area
  • Pet Friendly
  • Private Fenced Yards*
  • Beautiful Interior Upgrades in Each Home
  • Designer Track Lighting
  • Entertainment Centers*
  • Exterior Storage
  • Glass and Travertine Back Splashes*
  • Internet with speeds up to 200Mbps x 10Mbps
  • Spacious Closets*
  • Lounge Area with Wi-Fi
  • Poolside Picnic Area
  • Brushed Nickel Fixtures
  • Double Stainless Steel Sinks
  • Fenced In Yards*
  • Fireplace*
  • Nature Trails
  • Near Metro Station
  • Online Payments Available
  • Two-Toned Paint
  • AISD School District
  • Balcony, Deck or Patio
  • Ceiling Fans in Bedrooms and Living Rooms
  • Ceramic Tile Entryways*
  • Coffee Bar
  • Custom Blinds
  • Custom Color Accent Walls and Reverse Trim
  • Hill Country Canyon Views
  • Open and Spacious Floor Plans
  • Woodlike Plank Floors
  • Cable TV with 150+ HD channels
  • Controlled Access
  • Preferred Employer Program
  • Pre-Wired Intrusion Alarms Available
  • Access to the Great Hills Hike and Bike Trail
  • Built-In Desks & Bookcases
  • Corporate homes available
  • Crown Molding
  • Dining Room or Eat-In Kitchen
  • Heat
  • Short-Term Leases Available
  • Wi-Fi
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Security System
  • Storage Space
  • Fireplace
  • Handrails
  • Dishwasher
  • Granite Countertops
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Freezer
  • Dining Room
  • Crown Molding
  • Walk-In Closets
  • Balcony
  • Patio
  • Deck
  • Yard
Expenses
Recurring
Assigned Covered Parking $40
Cat Rent $375
Dog Rent $375
One-Time
Cat Fee $425
Dog Fee $425
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday 12pm - 5pm
737-383-1282
Neighborhood

The aptly named Great Hills is a scenic neighborhood with picturesque views just 11 miles north of Downtown Austin. Tree-lined streets and immaculate lawns shroud classic and contemporary homes and apartments that will suit any budget.

This desirable suburban locale is surrounded by outdoor destinations. Great Hills Park stretches along the neighborhood’s northeast side, while Lake Travis and the Colorado River sit just to the south, providing endless opportunities for aquatic adventures. Shopping opportunities abound on Great Hills’ southeast side with the Great Hills Market housing a Trader Joe’s, movie theater, and more. The Austin Aquarium sits on the northern tip of the area too, making this a great spot for families.

Great Hills is a fantastic springboard for the rest of Austin. Outdoorsy types will appreciate its proximity to the outdoor hotspots, while families and students will love the amenities and short drive to Downtown Austin and the University of Texas.

Learn more about living in Great Hills 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Austin C.C., Northridge Campus
Drive: 10 min 4.7 mi
Austin C.C., Cypress Creek
Drive: 15 min 8.9 mi
Concordia University Texas
Drive: 19 min 9.9 mi
The Art Institute of Austin
Drive: 16 min 10.3 mi
Museo is within 10 minutes or 4.7 miles from Austin C.C., Northridge Campus. It is also near Austin C.C., Cypress Creek and The Art Institute of Austin.
Schools
  • Public Schools
  • Private Schools
Davis Elementary School
Public Elementary School
Grades PK-5
651 Students
Attendance Zone
Murchison Middle
Public Middle School
Grades 6-8
1,237 Students
Attendance Zone
Anderson High School
Public High School
Grades 9-12
2,210 Students
Attendance Zone
Scotish Rite Dyslexia Center
Private Elementary School
Grades 5
35 Students
Nearby
Austin International School
Private Elementary & Middle School
Grades PK-8
178 Students
Nearby
Strickland School
Private Elementary & Middle School
Grades PK-8
Nearby
Hyde Park Baptist High School
Private High School
Grades 6 & 9-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Austin include Kramer Station, located 3.4 miles from Museo. Museo is near Austin-Bergstrom International, located 22.5 miles or 34 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Kramer Station
Drive: 7 min 3.4 mi
Mckalla Station
Drive: 9 min 3.8 mi
Crestview Station
Drive: 11 min 6.4 mi
Howard Station
Drive: 11 min 6.4 mi
Lakeline Station
Drive: 14 min 7.6 mi
Commuter Rail Distance
Commuter Rail Distance
Austin
Drive: 18 min 11.5 mi
Taylor Amtrak
Drive: 39 min 30.4 mi
Airports Distance
Airports Distance
Austin-Bergstrom International
Drive: 34 min 22.5 mi
Car-Dependent
38
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
28
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
36
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Museo.

Shopping Centers Distance
Shopping Centers Distance
Balcones Woods
Walk: 15 min 0.8 mi
Braker Lane Village
Walk: 17 min 0.9 mi
Angus Square
Drive: 3 min 1.3 mi
Museo has 3 shopping centers within 1.3 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Great Hills Park
Drive: 6 min 2.2 mi
The Stephen F. Austin Planetarium
Drive: 5 min 2.4 mi
Balcones District Park
Drive: 6 min 2.5 mi
Bull Creek Greenbelt
Drive: 7 min 3.6 mi
Beverly S. Sheffield Northwest District Park
Drive: 12 min 6.0 mi
Museo has 5 parks within 6.0 miles, including Great Hills Park, The Stephen F. Austin Planetarium, and Balcones District Park.
Hospitals Distance
Hospitals Distance
Seton Northwest Hospital
Drive: 3 min 1.4 mi
North Austin Medical Center
Drive: 8 min 3.4 mi
Northwest Hills Surgical Hospital
Drive: 9 min 5.0 mi
Museo has 3 hospitals within 5.0 miles, the nearest is Seton Northwest Hospital which is 1.4 miles away and a 3 minute drive.
Military Bases Distance
Military Bases Distance
Fort Cavazos
Drive: 83 min 65.5 mi
Randolph Air Force Base
Drive: 95 min 77.8 mi
Museo is 65.5 miles from Fort Cavazos, and is convenient to other military bases, including Randolph Air Force Base.
 
 

Property Ratings at Museo

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.6
Great
Out of 5

4.6 Blended Score

11 Renter Reviews

Share details of your own experience with this property

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  • Most Helpful
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  1. ...
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9/15/21
Highly recommend Museo!

I’ve had an amazing experience at Museo! The community is beautiful with lush trees and has great access to nature trails. My praises are for the the office staff, With my many questions throughout my stay they have been patient, kind, and super helpful. I highly recommend Museo, I promise you’ll love it just as much as I do.

Property Manager at Museo, Responded To This Review

Good morning Kara and thank you so much! The Museo Team is thrilled to see that you have enjoyed all our amazing amenities, the wonderful Austin, Texas location and happy in your apartment home. We all appreciate you as our resident and grateful for the fantastic review and five star rating. Please do not hesitate to contact us anytime with questions, feedback, or requests for service. Best wishes and thanks again. Stephanie Community Manager

5/3/21
Highly recommend!

I’ve been with Museo for 3 years now, and the overall experience has been great! The community is beautiful, and is the primary reason I moved here. The trees and the trails make it a fantastic place to live in. The apartments look great, and love having washer/ dryer included! Thank you Museo Management & Maintenance team for taking pride in the community, it truly shows.

Property Manager at Museo, Responded To This Review

Thank you for your fantastic recommendation and five star rating for your apartment home at Museo in Austin, Texas! We appreciate your kind words and very happy to see you enjoying all the amenities and our friendly, dedicated team members. Please do not hesitate to let any one of us know if you need anything. Best regards and thanks again for being our valued resident for the last 3 years! Have a great spring season. Stephanie Community Manager

3/11/21
My dream apartment

I've lived here for 2 years and will stay as long as the rent remains reasonable (so far, modest increases each year). Lots of windows letting in natural light and overlooking Great Hills greenbelt (bonus: easy access to walking in nature) provides the balance I need since working from home. Occasional maintenance issues have been addressed more satisfactorily over the last year, and the current manager responds quickly to any communications. Pre-COVID, management was planning monthly social opportunities; hopefully, that resumes eventually.

Property Manager at Museo, Responded To This Review

It is always wonderful to see happy residents at Museo in Austin, Texas. I cannot wait to share your review with the team. The Team very much is looking forward to hosting resident events again as well! Please do not hesitate to contact any one of us with any questions or needs. We are always available to help and very much appreciate your residency. Kind regards, Stephanie Community Manager

8/27/19
Hidden Gem

Museo is a hidden gem! I moved in here recently and I'm very happy with it. It's a quiet, peaceful community with beautiful trees throughout. The apartments are clean and well kept. Great location! The management has been very friendly and helpful. Neighbors are nice and it's pet friendly. It feels more like a condo community vs. a rental community. Very happy here.

6/15/19
EPIC MISTAKE

1- I have called every day for a week and no one has ever picked up. When I drove to the office, there were 2 employees in there by themselves and no other people. Why they couldn’t answer the phone or return a call from the day before is beyond me. 2- the quality of the apartment I was shown was not what I walked into, and management conveniently pulls a disappearing act. 3- the apt was dirty when I moved in, and I mean crumbs, hair, Bobby pins, and dead bugs in the drawers and tub (well the drawers that would open). 4- apparently they expect you to buy lightbulbs when you move in because they aren’t going to make sure the lights are working when you move in There are many more issues in the ONE WEEK that I have been here but the management seems to not care. DON’T WASTE YOUR TIME OR MONEY AT THE CRAPSHOOT!

Property Manager at Museo, Responded To This Review

Dear Andrea, We want to send our sincere apologies for not meeting your expectations during your recent move in. Your feedback is appreciated and we will certainly look into this matter immediately. I will reach out to you as quickly as possible so we can make sure your needs are met. Our entire team is grateful for your residency and we want all our residents to enjoy a positive lifestyle experience at Museo. I hope to speak with you soon. Kind regards, Donell Community Manager

6/12/19
Runner up for worst apartments in Austin

This isn't the worst apartment I've had the displeasure of living in but it's close. I went to view the apartment, they showed me a model apartment instead as they needed to get my unit clean and ready for move-in. Except when I moved in the carpet was stained and dirty, the blinds had some kind of grease on them, and the bathroom floor still had hair from the previous tenants all along the baseboards. It smelled like wet dog in there so I'm hoping that was all just from a pet... Oh and did I mention the orange mystery substance in between the tiles in the shower?? The front door's deadbolt was difficult to lock and unlock, and eventually fell apart. This was the only time management responded quickly and appropriately to a maintenance request. Half the drawers in the kitchen were broken and unusable as well as a few cabinets, and there was serious water damage under the sink making the cabinet cave in (they painted over everything down there - the cabinet, the pipes, the hoses, the garbage disposal). The stove was fine but the oven had tons of burnt on food that I had to spend hours scraping out myself. There were always cockroaches and spiders abound even though I kept my unit VERY clean - management sent out an "exterminator" that just sprayed raid around the place and called it a day. This didn't work. When my AC broke in the middle of summer, they took a whole month to get around to fixing it, telling me they would be by on x day and then not showing up or giving me a call even though I had to take off work or spend my day off waiting around for them to show up. The walls are paper thin and you can hear the neighbors when they're watching TV or drunk and having a loud party. To top everything off, when I moved out I not only didn't get my deposit back despite leaving the place in much better condition than I found it (and documenting everything with their move in sheet originally), they charged me cleaning fees. These people wouldn't know what cleanliness was if it bit them in the you know what. While this apartment wasn't technically the worst I've dealt with, the management was for sure. If they won't show you the unit you'd be renting you don't know for sure what you're signing on for. After a whole year of hell here I'm glad I'm out and never have to deal with them again.

Property Manager at Museo, Responded To This Review

We're sincerely sorry to hear that your experience at Museo fell short of your expectations. Our team is committed to serving our residents in order to provide and maintain a happy, comfortable home starting with your initial visit and then throughout your residency. We are saddened that you feel that was not reflected during your time here. We will certainly utilize your valuable feedback to help us improve and better serve our residents moving forward, as we do with all feedback that we receive. If you have any questions or additional feedback that you would like to share please feel free to contact me at (512) 349-5100. We thank you for being our resident and wish you the best. Kind regards, Donell Community Manager

1/30/18
I've lived here almost 5 yrs and love it!

First of all, on behalf of the new Manager I'd like to mention that she had a big mess to clean up and she's only been on the property for 6 months and done more to get things in working order than any of the other Managers who have been here in the past. The sprinklers weren't ever working properly and the lights weren't working on several of the buildings for a long time. Jennifer got those fixed the first couple of months she was here. The Mgr. before her left her a huge mess, so you guys need to cut her some slack. I'm coming up on 5 yrs of living on this property and love it. I'm a Realtor and I'm very picky about where I take my clients because I'm very picky about where I live. The people who work in the office are doing everything they can to make appropriate changes to the problems that were pre-existing when they got here. This is one of the most convenient places in Austin to live and I have no intentions of moving anytime soon.

Property Manager at Museo, Responded To This Review

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Jennifer

1/26/18
Avoid, unless you enjoy getting screwed over and lied to

The apartments will look really nice when you go to tour one or two. The one you get has a good chance to not be in good shape. I had holes in the walls that were horribly patched and fell apart. Flooding when it rained, and was told "This has never happened before," and "We'll look into getting that fixed" like it was something wrong with the apartment itself when it was a very obvious landscaping issue as the ground outside was nowhere near level causing water to leak through the base. Heavens forbid you lose your job or have a delay in your paycheck. The management will tell you they will work with you, but they really don't. They will tell you one thing, then do a complete 180 in a day or two tops and threaten eviction. Even if it is agreed that you are a couple days late and have to pay late fees (which is completely understandable and expected), but then they will change their mind the next day. They are extremely overpriced for what they offer, which isn't much. The amenities are a joke. The best thing about this place were the walking trails down to the nature preserve. Management was horrid and constantly rotating new people into the office, so you are lucky to be able to speak to anyone that knows what is going on. They may be nice for the most part, but are mostly clueless.

Property Manager at Museo, Responded To This Review

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 349-5100. - Jennifer

10/20/17
CRAP

Management and staff are incredibly rude. if they are in the wrong they will never side with you. its a JOKE. they increase the rent 100 bucks each year even in the value is lower. they don't care about good residents b/c they make more money off getting a new one in. There are tons of bugs even if you request pest control they just spray with crap spray you can get at target. I see bugs daily and even got bitten by a brown recluse. The apartment looks nice but when you take a closer look its all crap. I told them siding has falling off over a year ago and they haven't done anything. They charge 20 bucks pet rent and don't even have a freakin dog park. Over priced crap and I never lived in a place where mgmt. was so lazy and RUDE. blaming me and giving my backhanded apologizes. I wish I could give it a zero.

9/11/17
AVOID LIKE THE PLAGUE!!!!

Horrific experience. AVOID LIKE THE PLAGUE! I have lived here for two months now and before moving in I was told explicitly that my apartment unit did NOT have a bug problem. Boy was that a blatant lie, I deal with cockroaches at least 4-5 times a week, constant spiders, flys, and other bugs. "Pest control" has come out but it only made the problem worse, even after a month of them leaving traps and spraying.  Next, my internet has been having serious connection issues since rats are in the attic in the apartment above mine. Time warner cable has had to come out here 3 times to look into it and replace the cables and the rats have still not been taken care of at this time which is absolutely disgusting  Now it gets better, I was paying my rent on the 2nd and their online portal was not working. Rent is due by the 3rd to avoid a late fee. There is also no drop box or no way to pay rent after hours. Skip ahead 5 days, I get a nasty email saying I have a late partial payment with no explanation what it is at all. So I have to call and figure out I got a huge late fee, I tried explaining the system was not working (probably due to the holiday weekend) and was quickly told there is nothing they can do and that I am out of luck and needed a manager to assist me. I was told I would be contacted by management, however, I never got a call back from the manager and when I went down to the office physically I got stonewalled by the other agents and told the manager would contact me later when I clearly saw her sitting there doing nothing at the desk. Overall, this place is a nightmare and don’t expect the leasing office to help you with anything once you move in as they will just tell you there is nothing they can do and if you need anything they will tell you that you need a manager who will never contact or assist you. Despite what they may reply to this review they have NOT assisted me or even contacted me at this time.

7/29/15
It's an apartment

I've lived here for 2.5 years. When we first moved in, the complex was owned by Greystar. The management was friendly and helpful. A few months later, Northland bought the complex, and since then there have been constant turnover in the office. They also no longer accept packages in the office, which is extremely inconvenient. Maintenance isn't the best, and it usually takes a few calls to get anything major fixed correctly. But beyond that, it's a decent place to live. Though the price is a little high for what you're getting.

Property Manager at Museo, Responded To This Review

Thank you for your feedback. As the Community Manager for Museo, I personally take responsibility for the lack of customer service you may have received. I can assure you that we strive to provide superior customer service. I would be more than happy to address any concerns or hear more feedback from you. Please do not hesitate to stop by my office at any time or call me at 512-349-5100. Thank You.

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Museo Photos

  • Museo

  • Living room with plush carpeting and built-in bookshelf

  • Bedroom with plush carpeting and balcony attached

  • Bathroom

  • Spacious bedroom closet

  • Kitchen with black appliances

Models

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Museo has one to two bedrooms with rent ranges from $1,090/mo. to $2,765/mo.

Can I see a model or tour Museo?

Yes, to view the floor plan in person, please schedule a personal tour.

What neighborhood is the property located in?

Museo is in Great Hills in the city of Austin. Here you’ll find three shopping centers within 1.3 miles of the property. Five parks are within 6.0 miles, including Great Hills Park, The Stephen F. Austin Planetarium, and Balcones District Park.

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11266 Taylor Draper Ln

Austin, TX 78759

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