Mercer Crossing Apartments
11700 Luna Rd,
Farmers Branch,
TX
75234
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Monthly Rent
$1,317 - $9,656
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
686 - 1,463 sq ft
Pricing & Floor Plans
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Unit 16306price $1,373square feet 687availibility Now
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Unit 17105price $1,408square feet 687availibility May 31
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Unit 08306price $1,372square feet 686availibility Jun 13
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Unit 04309price $1,406square feet 758availibility Now
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Unit 04207price $1,419square feet 758availibility Now
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Unit 06310price $1,423square feet 758availibility Now
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Unit 09111price $1,472square feet 881availibility Now
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Unit 01309price $1,492square feet 881availibility May 22
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Unit 03311price $1,437square feet 881availibility Jun 27
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Unit 17307price $1,464square feet 857availibility Now
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Unit 08310price $1,588square feet 857availibility Jun 7
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Unit 14304price $1,564square feet 857availibility Now
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Unit 02304price $2,099square feet 1,164availibility Now
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Unit 17303price $2,099square feet 1,150availibility Now
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Unit 10204price $2,114square feet 1,164availibility Now
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Unit 08301price $2,024square feet 1,098availibility Jul 11
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Unit 10205price $2,572square feet 1,463availibility May 31
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Unit 01305price $2,557square feet 1,463availibility Jun 15
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Unit 16306price $1,373square feet 687availibility Now
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Unit 17105price $1,408square feet 687availibility May 31
-
Unit 08306price $1,372square feet 686availibility Jun 13
-
Unit 04309price $1,406square feet 758availibility Now
-
Unit 04207price $1,419square feet 758availibility Now
-
Unit 06310price $1,423square feet 758availibility Now
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Unit 09111price $1,472square feet 881availibility Now
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Unit 01309price $1,492square feet 881availibility May 22
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Unit 03311price $1,437square feet 881availibility Jun 27
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Unit 17307price $1,464square feet 857availibility Now
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Unit 08310price $1,588square feet 857availibility Jun 7
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Unit 14304price $1,564square feet 857availibility Now
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Unit 02304price $2,099square feet 1,164availibility Now
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Unit 17303price $2,099square feet 1,150availibility Now
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Unit 10204price $2,114square feet 1,164availibility Now
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Unit 08301price $2,024square feet 1,098availibility Jul 11
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Unit 10205price $2,572square feet 1,463availibility May 31
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Unit 01305price $2,557square feet 1,463availibility Jun 15
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$15
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One time Fee$250
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Pet deposit$250
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Weight limit60 lb
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Pet Limit2
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Requirements:Pet interview
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Comments:Breed Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of ...
- Cats Allowed
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Monthly pet rent$15
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One time Fee$250
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Pet deposit$250
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Weight limit60 lb
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Pet Limit2
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Comments:Breed Restrictions: Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of ...
- Parking
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Covered$25/moAssigned Parking
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Other--
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GarageOne and two-car garages with breezeway access. Call for more details.Reserved covered parking.$125 - $200/moAssigned Parking
Details
Property Information
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Built in 2014
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509 units/3 stories
Matterport 3D Tours
About Mercer Crossing Apartments
Welcome to Mercer Crossing Apartments, the premier upscale living community in Farmers Branch, TX. Our sophisticated and comfortable apartments offer the perfect combination of luxury and convenience, making them an ideal choice for those seeking an exceptional living experience. Located near the highly desirable Las Colinas neighborhood, residents enjoy easy access to world-class dining, shopping, schools, and major employers, as well as a quick commute to Dallas.At Mercer Crossing, we pride ourselves on providing luxurious apartment features and exceptional community amenities, making us the top choice for those seeking style and comfort. Come home to a stunning contemporary home at Mercer Crossing and discover why we're the best that Los Colinas has to offer. Schedule a visit today and experience upscale living at its finest! Visit us Today!
Mercer Crossing Apartments is an apartment community located in Dallas County and the 75234 ZIP Code. This area is served by the Carrollton-Farmers Branch Independent attendance zone.
Unique Features
- Kitchen islands
- Online service requests and rental payments
- SMART Entry Locks
- Upgraded faucets
- 24-hour Emergency Maintenance
- Balconies and patios
- Valet Trash Service with Recycling
- Electric Vehicle Charging Stations
- SMART thermostat system
- Stainless-steel appliance package
- Yards*
- Glass shower doors
- Elfa closet system*
- Light fixtures with dimmers*
- Reserved covered parking available
- State-of-the-art Fitness Center
- Under counter LED lighting
- Washer & Dryer Connections
- Wine racks
- 10-foot ceilings
- 2 Dog Parks
- Conference Meeting Room
- Espresso cabinets
- Glass-front cabinets
- Reserved detached garages available
- Serene garden tubs
- Grilling areas
- USB plugs on outlets*
- Walking Trail
- WiFi in common areas
- Free standing showers with glass shower doors*
- Upgraded closets with wood shelving
Community Amenities
Pool
Fitness Center
Clubhouse
Recycling
Business Center
Grill
Conference Rooms
24 Hour Access
Property Services
- Package Service
- Wi-Fi
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Recycling
- Online Services
- Planned Social Activities
- Pet Play Area
- EV Charging
- Public Transportation
Shared Community
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Storage Space
- Conference Rooms
- Walk-Up
Fitness & Recreation
- Fitness Center
- Pool
- Walking/Biking Trails
- Gameroom
Outdoor Features
- Cabana
- Courtyard
- Grill
- Picnic Area
- Waterfront
- Lake Access
- Pond
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Island Kitchen
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Trash Compactor
- Storage Space
- Double Vanities
- Tub/Shower
- Handrails
- Sprinkler System
- Framed Mirrors
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Quartz Countertops
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Office
- Built-In Bookshelves
- Views
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
- Yard
- Lawn
- Package Service
- Wi-Fi
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Door to Door
- Recycling
- Online Services
- Planned Social Activities
- Pet Play Area
- EV Charging
- Public Transportation
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Storage Space
- Conference Rooms
- Walk-Up
- Cabana
- Courtyard
- Grill
- Picnic Area
- Waterfront
- Lake Access
- Pond
- Dog Park
- Fitness Center
- Pool
- Walking/Biking Trails
- Gameroom
- Kitchen islands
- Online service requests and rental payments
- SMART Entry Locks
- Upgraded faucets
- 24-hour Emergency Maintenance
- Balconies and patios
- Valet Trash Service with Recycling
- Electric Vehicle Charging Stations
- SMART thermostat system
- Stainless-steel appliance package
- Yards*
- Glass shower doors
- Elfa closet system*
- Light fixtures with dimmers*
- Reserved covered parking available
- State-of-the-art Fitness Center
- Under counter LED lighting
- Washer & Dryer Connections
- Wine racks
- 10-foot ceilings
- 2 Dog Parks
- Conference Meeting Room
- Espresso cabinets
- Glass-front cabinets
- Reserved detached garages available
- Serene garden tubs
- Grilling areas
- USB plugs on outlets*
- Walking Trail
- WiFi in common areas
- Free standing showers with glass shower doors*
- Upgraded closets with wood shelving
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Trash Compactor
- Storage Space
- Double Vanities
- Tub/Shower
- Handrails
- Sprinkler System
- Framed Mirrors
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Pantry
- Island Kitchen
- Eat-in Kitchen
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Quartz Countertops
- Hardwood Floors
- Carpet
- Tile Floors
- Vinyl Flooring
- Dining Room
- Office
- Built-In Bookshelves
- Views
- Walk-In Closets
- Linen Closet
- Double Pane Windows
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Porch
- Yard
- Lawn
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Nestled across Interstate 35 East from Northwest Dallas, Koreatown and Gribble form a community that offers a blend of industrial areas, business centers, and local establishments. Koreatown and Gribble are a hub for Korean cuisine and culture, offering delicious eats and a close-knit community. Along Royal Lane, you’ll find the neighborhood’s best Korean restaurants, cafes, grocers, and bakeries. This area is also home to Luna Vista Golf Course, Spring Trail Park, and Bird’s Fort Trail Park. Residents of Koreatown and Gribble live near Dallas Love Field Airport, the University of Dallas, and Downtown Dallas, nestled approximately 10 miles southeast of town. Apartments are available for rent in the north end of the neighborhood, and more upscale rentals can be found on the other side of Elm Fork Trinity River.
Learn more about living in Koreatown/Gribble| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 7 min | 3.2 mi | |
| Drive: | 12 min | 4.9 mi | |
| Drive: | 10 min | 6.5 mi | |
| Drive: | 12 min | 6.5 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Transportation options available in Farmers Branch include Royal Lane Station, located 2.4 miles from Mercer Crossing Apartments. Mercer Crossing Apartments is near Dallas Love Field, located 10.0 miles or 18 minutes away, and Dallas-Fort Worth International, located 12.3 miles or 17 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 5 min | 2.4 mi |
|
|
Drive: | 6 min | 3.0 mi |
|
|
Drive: | 7 min | 3.4 mi |
|
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Drive: | 8 min | 3.6 mi |
|
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Drive: | 7 min | 3.8 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 11 min | 7.2 mi |
|
|
Drive: | 14 min | 9.6 mi |
|
|
Drive: | 15 min | 10.0 mi |
| Drive: | 16 min | 10.1 mi | |
|
West Irving
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Drive: | 15 min | 10.8 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Dallas Love Field
|
Drive: | 18 min | 10.0 mi |
|
Dallas-Fort Worth International
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Drive: | 17 min | 12.3 mi |
Time and distance from Mercer Crossing Apartments.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Drive: | 3 min | 1.6 mi | |
| Drive: | 3 min | 1.6 mi | |
| Drive: | 3 min | 1.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Elm Fork Preserve
|
Drive: | 9 min | 4.1 mi |
|
Grapevine Springs Preserve
|
Drive: | 12 min | 7.4 mi |
|
Coppell Nature Park
|
Drive: | 13 min | 8.4 mi |
|
Coppell Community Garden
|
Drive: | 14 min | 8.7 mi |
|
Beckert Park
|
Drive: | 13 min | 9.6 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 5 min | 2.4 mi | |
| Drive: | 6 min | 3.2 mi | |
| Drive: | 5 min | 3.2 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 24 min | 15.6 mi | |
| Drive: | 50 min | 36.5 mi |
Property Ratings at Mercer Crossing Apartments
No security, gates, or cameras. At first this area wasn’t as bad with crime etc, but it has become increasingly worse. My car was stolen from the property and in hopes that I’d have some restitution I went to the office to inquire about cameras only to be told there are none. When I asked about ending the lease as this is the second police report I’ve filed for theft, I was told it doesn’t matter where you go and my car could be stolen anywhere by the assistant manager. Gates, security, and cameras would be a great deterrent but MC insists on being a free for all in regards to crime. So if you’re a single woman and you value safety try not to move here or any valiant property because they are a hotspot for criminals due to the unsecure practices of MC.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello, we’re disappointed by your feedback. We’d appreciate the chance to go over your concerns and appropriate solutions so please contact our Resident Services Department at living@valiantresidential.com. We’re confident that we can turn your experience around, and we look forward to getting corrected.
The property is not the most secure, had my bike stolen from the garage during my first and was told by the office they won't do anything and cannot help as there are no cameras. The cars are towed frequently in middle of night, visitor parking is scarce. The Mgmt has a policy to charge default carpet replacement fees upon vacating, just based on carpet vendor, without verifying if the carpet is dirty or not. Doesn't matter if you lived in the apartment for 3 years. The reasoning given is illogical, that the professional vendor is expert is making the decision and they go by that. The amenities itself are not worth the money they charge, certainly not when compared to the neighboring communities. Never seen any activity in the community space.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello, your feedback is appreciated. It’s certainly not our intention to mislead our customers, so we apologize for any confusion. We’d be happy to speak with you and answer any questions you may have so please contact our Resident Services Department at living@valiantresidential.com. We work hard to provide our customers with the best support and we hope you will give us another opportunity to show you that.
The quality of the apartment was fine, but the move out process was horrendous. I passed inspection at move out with flying colors, but then they sent me a massive bill 7 weeks later. Very deceiving and not professional.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Thank you for your review of Mercer Crossing, we strive to ensure that everyone has the most positive living experience while staying with us. I see there are a few areas of improvement and we will work hard to ensure that those are addressed. Please reach out to us to discuss your issue with you to take any corrective measures necessary. Mercer Crossing Team
Absolutely love my new apartment!! What an amazing place to live. I have been here for almost 2 years and have been treated with respect and love from the beginning. The grounds are always clean, the staff is always friendly and the safety of the occupants is number 1. I want to thank the management for always giving their best for any situation. The community is growing around Mercer Crossing Apartments which makes it a wonderful place to live.It's definitely worth it, I highly recommend!!!
Property Manager at Mercer Crossing Apartments, Responded To This Review
On behalf of myself and the team, we are so happy that you are enjoying your experience with us at Mercer Crossing. It has been a pleasure serving you and we look forward to providing you with more great service in the future! Best regards, The Mercer Crossing Team
A big 'NO' to this Apartments as there won't be enough parking spaces for the residents and you will be TOWED even if you are an existing resident. I registered my car in their bloody resident parking management portal. Still, the stupid towing company towed my vehicle illegally. Also, you won't be sent any notification that your car has been towed. And towing expenses bump up after 12 hours. This is so insane. I addressed the parking issue couple of times to the management and I was asked to take a carport. LOL. Are you kidding me? Why would someone have to pay extra money for parking when they don't want to ? This is another strategy of making money. Being a resident, why would someone have to register their car just for parking? Texas is such a big area and every resident should have an assigned parking spot at the minimum to make their stay comfortable doesn't matter if it is a covered parking or not. But I strongly feel this community is lacking the basic amenities. This is so horrible and very pathetic.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello Chaitanya, We are sorry to hear about your experience and we would like to reach out to you and see where we can improve our communications with you and the community. Our towing company arrives nightly to remove unauthorized vehicles to allow prime parking for Residents, after investigating more we were able to confirm a legal tow on the unauthorized vehicle. We do see in our system where we sent emails and letters to residents keeping them informed with the parking policy and asked for any questions or concerns to be directed to our leasing office for any clarification if needed. We are here to help you in any way possible. We look forward to talking with you soon and thank you in advance for allowing us an opportunity to help. Please contact us at 972.869.2200 or you may email MercerCrossingMgr@ValiantResidential.com
Hi future neighbor/ neighbors, This complex is an awesome place to come home to after work or if you work from home even better. Friendly staff, quite, clean, great neighbors, swimming pools, pool table, pet friendly, computer room, 24 hour gym access, conference room, kitchen, out door grill, valet trash pick up, car port, garage, and more... Please ask for Celeste the Manager or anyone in the leasing department. They will take good care of you!!! Your friendly neighbor Josh U !!!
Property Manager at Mercer Crossing Apartments, Responded To This Review
Thank you for the wonderful review and for taking the time to share your feedback! Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. Thank you again, your words are truly appreciated. Best Regards, The Mercer Crossing Team
We enjoyed the friendliest staff and cant wait to move in. We have friends that live there and they cant say enough enough about the service and the overall community. Five stars!
Property Manager at Mercer Crossing Apartments, Responded To This Review
Thank you so much for your kind words and for taking the time to share your experience! We work hard to meet expectations like yours and are happy to hear we hit the mark. We are thrilled to work for wonderful customers like you. Thanks again, you are truly appreciated! Best Regards, The Mercer Crossing Team
They do not have a 24 hour support line, you have to leave a voicemail (no customer service rep), which is huge risk and lack of security. There has been pipes that leaked and stained the ceiling and also they tow like crazy here. Cars get towed multiple times every night, even to residents. There is very few visitor parking where your guests must register and only have 24 hours to park there or get towed, the towing company they use is also 10 minutes away but considered out of dallas county so they charge the full $300. I Ive lived here for a year and they have changed the management personnel several times but no improvements. Very uptight and no consideration to the residents. They provide incentives for residents to provide reviews so do not trust their ratings.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hi Jin, we understand your frustration having your vehicle towed, from what we understand you parked in a no parking zone with no parking zone signage to restrict parking there, the signage is visible and very clear. (Plus there is a fire lane.) When looking at the pictures taken the time lapse was over 5 minutes, regardless it is still a no parking zone. Anyone who parks in a no parking zone is subjected to being towed and/or receiving a parking ticket from Farmers Branch PD per the law. This is why your vehicle was towed as we do not regulate parking in no parking zones, therefore we do not instruct any of our residents to park in a restricted area. Unfortunately, we are not able to refund $300 due to you parking in a restricted no parking zone. Also, it is not industry standard to have a 24-hour hotline for resident questions; however, we do have the same emergency maintenance phone number if you need assistance with any urgent home care issues. Again, if you wish to discuss further, please call us at the office number. My apologies on not being of more assistance, we try to always be available should any resident need assistance. Sincerely, The Mercer Crossing Team
I've lived at Mercer Crossing for 2.5 years and my experience has really been nothing but positive. The management has gone to bat for me on more than one occasion and they treat me well. They are always very friendly, responsive, and I appreciate the fact that they have community events for things like Halloween, Super Bowl, and the occasional random get-together. Without events, it's a lot harder to meet the neighbors! My experience with maintenance has also always been positive. They almost always come out within 24 hours. It is rare they go beyond that unless it is a very low priority item, like a light bulb or something silly. But even then, it's rare to take long. Yes, apartment living can and will have some drawbacks, like parking issues (but I have a garage, so don't care about those), but nothing is perfect. Overall, the location, community and management are great. We've been happy here.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hi, thank you so much for your review! We love hearing about your experience at Mercer Crossing Apartmetns!
Do NOT stay here. All the negative reviews are on point. Just a little inside scoop, most if not all of the 5 star reviews are due to management having a drawing every so often for whoever writes a postive review; the winner for each drawiing will win $100 of their rent. Management is AWFUL!!! They do not resepond back to you, they have hundreds of excuses. I don't even have the energy to write down all the issues I've had since moving here. My lease will be up March....uuugh. They had a new mgmt staff a few months ago (Jennifer & Ian) to get this place in shape because when i moved it there was nomgmt and no one knew nothing; I knew that was a sign to NOT MOVE IN!!! But I had no time to look elsewhere and rearrange movers etc. Now that I look back it would've been worth the headache to find elsewhere. They whipped this place in shape, great staffat the time, although Michelle, the leasingstaff is great. But you can't keep good people around, they always leave. I was bummed when she emailed me and told me she was leaving when she said she was here to make this complex the best pla e to stay by the end of this year...then both her and Ian left... I do love the inside look of my apartment but i need an apartment community and staff that cares, they goes over and beyond to make your stay peaceful, happy and stressless. Nothing more important than a FRIENDLY staff all around, not here. LISTEN TO THE NEGATIVE REVIEWS NOT THE5 STAR LIES. I have never written a negative review for any place I have stayed, I guess my luck ran out here.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello Rebekah, We hope you will review our contest rules and see that our drawing does not ask for positive-only reviews. All names go into the fun resident activity and everyone has a chance to win. Our team appreciates seeing all feedback and we are working hard to use the information to continually improve our services to you and the community. It sounds like you are having some difficulty getting the answer you are seeking and we wish we could give everyone what they want, however, we cannot offer exceptions to just one individual. Our goal is to do the best we can to accommodate within our limits. While we understand you have a very close relationship with the previous manager, we hope you will provide our new staff with an opportunity to address your concerns. We look forward to hearing from you soon and thank you in advance for allowing us a chance to help make the remainder of your time happy and peaceful. – Best Regards, The Mercer Crossing Team
This apartment complex has absolutely 0 care for their residents. All they want to do is turn you into a bigger revenue stream then you already are and screw you over on every turn. The parking situation is absolutely horrible, not nearly enough spots and even when you are forced to park completely out of the way otherwise completely out of the complex, they will happily tow their own residents, fine you for the smallest things, and management is extremely unorganized. Would never live here again.
Mercer crossing is the very first apts that I have fell in love with. I love the community, the management, and how nice they are! Very quiet place to settle, and a very good place to have your kids. I would highly recommend these apts homes!
Property Manager at Mercer Crossing Apartments, Responded To This Review
Thank you so much for the 5-stars! We are happy to hear you are enjoying your experience at Mercer Crossing Apartments. If there is anything we can do to provide you with excellent service in the future, please feel free to reach out to us anytime. Have a great day! - The Mercer Team
We moved in 2 weeks ago and the apartment they gave us was quite dirty, especially the Patio. I have requested them to clean it out multiple times and everytime they say they would do it in 2 days max but 2 weeks have passed by and no action has been taken. The windows were so grimy and disgusting it took me days cleaning it out. People don't pick after their dogs and don't even follow the leash rule. They have a trash valet service that you have to pay extra for but some days the trash is not even been picked up from the hallway. All in all very disappointed with their services and maintenance. For the amount we pay for it we certainly are not getting the value.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello, I'm sorry to hear about your experience and we would like to reach out to you and see where we can improve our services to you. Our goal is to help resolve any ordeal you are experiencing and to your satisfaction. We look forward to hearing from you soon and thank you for the opportunity for us to help fix the issues you have encountered at this community. – Resident Services, living@valiantresidential.com
Definitely don’t live here! I’ve never been so disappointed and dissatisfied with an apartment complex in my life. The staff turn over is so frequent. I would get confirmation on a policy from one person, and the next time I’d talk to management, they would say “well they don’t work here any more so we can’t honor that.” The trash service drags the bags through the hallway, so it drips all over and the halls smell. The dog parks are never picked up, so stink as well. Plus when it’s that bad, you don’t want your dog to run around in that mess. The parking is outrageously underestimated—the manager told me that himself six months after I moved in. They said I had to pay for a garage or carport if I couldn’t find parking (because I get home late from my college classes) or I would be towed. That information would have been nice before I moved in. At first the landscaping was gorgeous, but new management has run that into the ground, with weeds over growing the sidewalk, ant piles everywhere, and bare/muddy patches from lack of watering. If I want to go to the pool, I have to pick up all of the trash that’s littered the area first because the trash cans are overflowing. Constant construction noises from business near by, the train horn sounds in the middle of the night, and the walls are extremely thin.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello Kelsie, We are sad to see this negative rating and would like to speak with you today to remedy the situation if possible. Our goal is to help resolve any ordeal you are experiencing and to your satisfaction. We look forward to hearing from you soon and thank you for the opportunity for us to help fix the issues you have encountered at the community. – Resident Services, living@valiantresidential.com
Avoid this place at all cost! Trust me, after losing over a 1000$ bucks, just in extra fees, not rent, EXTRA fees, for the last few months of my lease, led me to write this review. This property has shown it all; from mis-communication/management, broken website, un-emphatic staff and overall lack of concern for their residents. PARKING IS HORRIBLE. In other words, if you don’t opt in for covered or garage parking, you’re screwed! Basically, you’ve a curfew from 8 am -5pm, so you must do all your grocery shop/work/ night out with friends .. all that within that time frame because by the time it hits between 5-7pm, chances are you won’t find parking. There are no electronic gates to control and monitor flow of people or cars into the building. Virtually ANYONE can come in, park their car and leave without having to worry about it being towed. I see commercial vans, cars, trucks parked for months, weeks, for people that don’t even live there and nothing happens to them. They claim it’s a luxurious property, but they certainly have yet to understand that. Due to its close proximity to 635/35 and a gas station, expect un welcoming visitors. If you want to throw your hard earned money away, don’t care about parking, extra fees, greedy management, safety and security, weak building structure, but care about only stainless steel appliances and electronic door knobs, then this a perfect place for you. Thank you. A Concerned Citizen
Property Manager at Mercer Crossing Apartments, Responded To This Review
Hello MR RKA, Thank you for taking the time to reach us regarding this feedback. We apologize that you did not have the best experience and would like to address your concerns. The only fees charged are the ones stated per the lease contract and was previously charged by prior management before we took over the community. Regarding your rental rates, a monthly statement is available and includes water/sewage/trash fee breakdowns. We regret to hear about your struggles with the parking situation and have great news! We have recently rolled out a new parking program that will alleviate these concerns going forward at the community. With your suggession a new procedure is now in place to send reminder emails to residents when we have not received their rent payments. Residents also have access to check the online portal 24/7 for balances and to make sure payments are received. We are sorry to hear about the less-than-best transition in the beginning and hope to exceed your expectiations going forward if you decide to give us another opportunity to do better. We are always availble to call or email for assistance in setting up your accounts or understanding bills. If there is anything we can do to help you in the future, please let us know. Living@simcmanagement.com –SIMC Resident Services
I've had a good experience at Mercer Crossing and the apartments are very nice. The kitchens and bathrooms are the areas that really makes a difference.
Property Manager at Mercer Crossing Apartments, Responded To This Review
Thank you so much for the 5-stars! We are happy to hear you sharing positive energy about Mercer Crossing Apartments. If there is anything we can do to make your home more enjoyable in the future please feel free to reach out to us anytime. Have a great day! Living@simcmanagement.com - SIMC Resident Services
We had moved here around four month ago. There is nothing huge problem to live here so far. Most of neighbor are they really good but some of them are little noisy such as loud vehicle engine noise. Office should management tenant residence. Because we have been paying such a high rental fee for this luxury property so we absolutely expect high society residence environment. The maintenance worker are really friendly and response quickly. Anyway this place is new place so we don't have any concern about room facility yet. My suggestion is just be clear before decide to live here, should ask about neighbor and chose correct room because there are still a lot of available rooms. Pick quiet and blight room!!
Moved in two weeks ago and the experience from the initial appointment has been great! Wonderful service, location and amenities.
They're building another unit next door and the construction noise is absolutely unbearable. It runs 7 days a week starting at 7am and won't end until February 2016. I wake up everyday to the sounds of banging hammers and heavy sawing noises. It really blows, especially on the weekends.
I just recently moved to Texas from Las Vegas, NV. This is the first apartment complex I looked at. The Staff was incredible. Ashley and Layla went above and beyond the call of duty. I was at the DMV trying to get my new drivers license and needed proof of residency which I did not have with me - I called and within minutes they e-mailed me a copy of my lease agreement. The amenities are excellent and clean which is super important to me. I was shown a showroom apartment and when I moved in to my surprise my apartment met the showroom quality. I am extremely pleased and continue to be happy with my apartment, the community, and staff. If you are looking to rent in the Farmers Branch area I highly suggest looking at Mercer Crossing. Great location and minutes away from eateries and shopping.
I've been living in a 1 bedroom with office for 8 months now. I have to say that the apartment itself is fantastic for what you pay. Other locations with similar price points can't compete with the granite counter tops and what looks to be laminate wood flooring. The wow factor is really there with the east facing apartments. Your large windows overlook a newly constructed pond lined with stone. The plan is to build shopping and retail in the leveled ares that surround the pond. The pool and clubhouse are phenomenal. Both are very well decorated and give a "modern rustic" feel. Now for the bad... New construction equals DUST.... everywhere Need to be understanding of this when moving in. Your apartment and car will be covered in dust until the development is complete. Another minor but smelly issue is garbage being left outside all day. Most folks use the curbside garbage service and it can smell after the bags have been sitting 100 degree heat all day. Lastly the parking is horrendous. This is a common issue with apartments and comes with the territory. They offer covered assigned parking or garage parking if you live in a building that contains garages. Of course these are an extra charge but are very reasonable. Overall great complex. Very few bad things to say about this complex and would definitely recommend to anyone looking for upscale feel without paying the "Las Colinas" price 2 miles down the road.
While the apartment was, itself, a nice unit in a convenient area for my work, it is unfortunate that it was located on these premises subject to the poor management practices that made my stay frustrating. For the price I paid, my expectation was for luxury amenities and an appropriate level of equivalent property management. The pool is nice. The gym is equipped. The complex is pet friendly. However, when nice amenities are provided, and rent is high, it seems fair to expect that those amenities be well looked after. It is understandable, for example, for a gym to run out of water cups or disinfectant wipes, or for its temperature to be too hot or cold. However, it is not understandable that management, once (and then more than once) notified, could go days or weeks without addressing an issue. As another example, residents continuously broke their pet lease rules and didn’t pick up after their dogs, and it was the expectation of management that other residents seek these violators out and report them. I was not comfortable with this and felt like it should have fallen on them to handle it more. I would not recommend this apartment complex until the office culture of the property management team changes to recognize that the luxury living they sell should include more awareness of and attention to the amenities in their brochure.
I love being a resident here, the location is just so convenient with all major freeways near by. DFW and DAL airports are just about 10 mins away. Brand new, clean, modern, and chic. 24 Hour fitness center and a resort style pool. Still building its 2nd phase which should be done very soon! Can't wait til it's complete!!!
These apartments are great if you're looking for a open area with friendly people. These buildings have just been built and so you may be the first renter. They have a really nice pool area with a 24-hour fitness. The staff is really helpful and make sure to get what you need when you need it.There is also a place to jog around the apartments and the option to have a small backyard if you choose to live on ground. If you love being close to all of the stores and restaurants. These buildings are a small drive away off of the highway.
I've lived here for about two months now and since that time I've seen a few design flaws and some concerns. First of all on a positive note, compared to other apartments I've considered, the square feet for my two bedroom is a nice size. The stainless steel appliances, granite countertops, back splash, laminate flooring, and shaker style cabinets really make the apartment feel modern and the resident not ashamed to show off because of the nice selections done by the interior designer. In addition, the complex has electric car charging stations, different size storage units, a resort style pool, 24hr gym, a club house with a TV, pool table, kitchenette, computers with internet access, and a friendly staff. Another thing I do like is the location, quick access to 635, 35E, and 161, plus the nearby variety restaurants, shopping stores, Luna golf course, Elm Fork shooting range, and Las Colinas Medical Center. Now, as far as the negative aspect of things, the kitchen and bathroom cabinets are flimsy made of a thin fabricated particle board and hardware (although nice) but is likely to poke your toddler's eye out our your thigh if you run into it. Also, there is no sound proof between floors because i can hear my upstair neighbor's footsteps and the loud dog barking a few apartments down the exterior hallway that echos every noise. In addition to the exterior, the design flaw for resident parking is a hassle. There's more landscaping than there is parking spaces, and I believe there's still a large percentage of apartments needing to be filled. It's like the resident is indirectly forced to rent a garage or covered parking spot with the shortage of spaces. The lakeside of the complex is still a working progress and not completed, in addition to the second phase being constructed. Finally, the last negative aspect would have to be that it is slightly overpriced. If it weren't for the special they had when I moved in, I probably wouldn't have moved here. Overall, I'm rating Mercer Crossings a 4 Star, only because at the moment my neighbors in my building, so I think, are NOT drug dealers, drug users, have family domestic violence, cause a lot of disturbances, or are inconsiderate. Let any of that change and I won't be renewing my lease when it ends, and I'll be leaving a nasty review. At the moment, everything seems to be fine, and my neighbors are your average hard working middle class citizens, that tells you the office staff seem to be doing something right
I've had a wonderful experience with the girls at Mercer Crossing. From the minute we stepped into the clubhouse, they were very accommodating. We immediately signed a lease after seeing a few of the apartments and the girl we were working with sat and spoke with us for almost 2 hours! Very personable complex and great specials. I'm very excited to move in next month!
I recnetly moved into Mercer Crossing Apartment in Farmers Branch. This is the best apartment experience I have had. It offers comfortable and stylish apartments; all granite countertops, stainless steel appliances and spacious walk-in closets. The entire staff always greet you with smile and are very helpful and quick to respond to such issues. Pool area and Gym is kept immaculate and clean. The community is great and everyone is respectable to each other. The location is perfect,safe and esay to access to I-635 and to Dallas and Forth Worth. I have lived here for 3 months and it is a great place to live. I would wholeheartedly recommended "Mercer Crossing Apartment" to any poterntial resident! Come to discover it, a community you will be proud to call home.
I have been a resident here for a year and just renewed my lease one more year. So far this has been a A experience. The staff is AMAZING and friendly. The complex is lovely and well cared for. Maintenance has been quick to respond and thorough in their work. I just love living here!!!
Mercer Crossing Apartments Photos
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Mercer Crossing Apartments has one to three bedrooms with rent ranges from $1,317/mo. to $9,656/mo.
You can take a virtual tour of Mercer Crossing Apartments on Apartments.com.
Mercer Crossing Apartments is in Koreatown/Gribble in the city of Farmers Branch. Here you’ll find three shopping centers within 1.7 miles of the property. Five parks are within 9.6 miles, including Elm Fork Preserve, Grapevine Springs Preserve, and Coppell Nature Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
11700 Luna Rd
Farmers Branch, TX 75234