Margeaux Metairie

Be careful, they will nickel and dime you when you try to leave. I was month to month and left for a new job. Even if you're month to month they require 60 days notice, which I gave. I physically left before the end of my 60 days but completely agreed to paying whatever forward rent I had to the end of the 60 days. I gave them my keys early WITH A CLEAR VERBAL AGREEMENT that I would be paying until the end of my lease and it wouldn't effect anything with my deposit or incur any fees. A month or so later I get a bill saying I FORFEITED MY DEPOSIT by giving my keys early. If I had known this I would have just given my friend the keys to give on the last day. Instead I'm out $250 for trying to do the right thing and let them get the apartment back on the market earlier. Again, there is no way I'd give them the key when I left if I knew I'd be losing my deposit for it. This isn't the only time they will try to scrounge every bit of money out of you, but this was the first time where I was clearly lied to (knowingly or unknowingly) about it. Be careful.

I want to start this review off by saying that I have lived at terraces 2 for a year now and I have never been late on rent. With that being said there is a lady at the office who is very rude to guests and not very good with customer service at all. I'll give an example. So last month was the 11th month of my time here at terraces 2 and I asked if I could possibly be transferred to a 2 bedroom or town home for more space. She explained to me everything that goes with that and insisted that I take some time and think about it. So I did and yesterday I came and asked to be moved. She replies very rudely "well I'm the only one here so we're gonna have to make an appointment just come by tomorrow" I said ok and left. Today I came by and and asked about it. Again she was very rude with me and said "I told you yesterday we had to make an appointment" basically dodging me saying that what they have going on is more important than helping me get into a new apartment. Then when I said something about the water damage that has been happening to the roof. She said "You should have reported that weeks ago!" But the water damage didn't actually present itself to us until recently. She said the maintenance man said it had to have been leaking for "awhile" but obviously the water damage isn't gonna present itself to us right when it happens. It was a slow leak. She has just been very rude and hard to work with. That isn't the only thing she has been rude about but it is the most recent. I wouldn't recommend that anyone move into these apartments ever.