Lumiere
3301 W Esplanade Ave N,
Metairie,
LA
70002
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Monthly Rent
$1,340 - $1,700
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
662 - 1,200 sq ft
Pricing & Floor Plans
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Unit 06107price $1,340square feet 709availibility Jun 16
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Unit 03043price $1,555square feet 1,009availibility Jun 6
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Unit 01007price $1,555square feet 1,009availibility Jun 7
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Unit 03051price $1,555square feet 1,009availibility Jun 13
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Unit 12200price $1,465square feet 956availibility Jun 13
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Unit 12203price $1,460square feet 956availibility Jun 18
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Unit 12209price $1,460square feet 956availibility Jun 19
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Unit 15240price $1,700square feet 1,200availibility Jun 13
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Unit 06107price $1,340square feet 709availibility Jun 16
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Unit 03043price $1,555square feet 1,009availibility Jun 6
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Unit 01007price $1,555square feet 1,009availibility Jun 7
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Unit 03051price $1,555square feet 1,009availibility Jun 13
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Unit 12200price $1,465square feet 956availibility Jun 13
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Unit 12203price $1,460square feet 956availibility Jun 18
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Unit 12209price $1,460square feet 956availibility Jun 19
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Unit 15240price $1,700square feet 1,200availibility Jun 13
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$150
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Application Fee$50
Pet policies are negotiable.
- Dogs Allowed
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Monthly pet rent$20
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One time Fee$0
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Pet deposit$0
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Requirements:Spayed/Neutered
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Comments:No weight restrictions
- Cats Allowed
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Monthly pet rent$20
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One time Fee$0
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Pet deposit$0
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Requirements:Spayed/Neutered
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Comments:No weight restrictions
- Parking
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Other--
- Storage Fees
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Storage Unit$0/mo
Details
Lease Options
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12
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Short term lease
Property Information
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Built in 1975
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336 units/3 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About Lumiere
Welcome to The Lumiere, the premier choice for one, two, and three bedroom apartments in Metairie. With our recent renovations, this is an especially exciting time to come tour our homes. Choose from six spacious floor plans featuring personal patios or balconies, energy-efficient kitchen appliances, and upgraded countertops. With beautiful landscaping, a lounge pool, and Amazon package lockers, you will feel right at home here at The Lumiere. This community is nestled in a bustling neighborhood that balances the beauty of nature with the convenience of the city. Enjoy living just blocks from Lake Pontchartrain, the Lakefront Trail, The Lakeside Shopping Center and various restaurants. You can even get to downtown New Orleans within 20 minutes. This thriving community offers all of the exciting perks you want in a unique locale. Stop by for a visit today!
Lumiere is an apartment community located in Jefferson County and the 70002 ZIP Code. This area is served by the Jefferson Parish attendance zone.
Unique Features
- Upgraded countertop
- Vaulted Ceilings*
- Ceiling fan guest bedroom
- Ceiling fan master bedroom
- Balcony*
- Private patios with wood fence*
- Club House
- New energy efficient kitchen appliance package
- Swimming Pool
- Bark Park
- Corner unit*
- Gated Community
- Pool view*
- Upgraded lighting
- Close to parking*
- New cabinets with custom knobs
- On-site Maintenance
Community Amenities
Pool
Fitness Center
Laundry Facilities
Clubhouse
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Clubhouse
- Lounge
- Walk-Up
- Fitness Center
- Pool
- Gated
- Fenced Lot
- Sundeck
- Cabana
- Dog Park
Apartment Features
Air Conditioning
Dishwasher
Washer/Dryer Hookup
Walk-In Closets
Refrigerator
Tub/Shower
Disposal
Patio
Highlights
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Tub/Shower
- Framed Mirrors
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Pantry
- Kitchen
- Oven
- Range
- Refrigerator
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Office
- Den
- Built-In Bookshelves
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Laundry Facilities
- Controlled Access
- Maintenance on site
- Clubhouse
- Lounge
- Walk-Up
- Gated
- Fenced Lot
- Sundeck
- Cabana
- Dog Park
- Fitness Center
- Pool
- Upgraded countertop
- Vaulted Ceilings*
- Ceiling fan guest bedroom
- Ceiling fan master bedroom
- Balcony*
- Private patios with wood fence*
- Club House
- New energy efficient kitchen appliance package
- Swimming Pool
- Bark Park
- Corner unit*
- Gated Community
- Pool view*
- Upgraded lighting
- Close to parking*
- New cabinets with custom knobs
- On-site Maintenance
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Ceiling Fans
- Tub/Shower
- Framed Mirrors
- Dishwasher
- Disposal
- Pantry
- Kitchen
- Oven
- Range
- Refrigerator
- Carpet
- Vinyl Flooring
- Dining Room
- Office
- Den
- Built-In Bookshelves
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
| Monday | 8:30am - 5:30pm |
|---|---|
| Tuesday | 8:30am - 5:30pm |
| Wednesday | 8:30am - 5:30pm |
| Thursday | 8:30am - 5:30pm |
| Friday | 8:30am - 5:30pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Known as the first suburb of New Orleans, Metairie sits between New Orleans’ expansive City Park and the Louis Armstrong New Orleans International Airport. Metairie provides residents with a taste of suburban life on the cusp of the Big Easy’s many vibrant offerings.
Metairie touts an overall peaceful atmosphere along with numerous shopping opportunities at Lakeside Shopping Center and Clearview Mall. Nestled on the southern shores of Lake Pontchartrain, Metairie boasts plenty of options for outdoor recreation on the lake as well as at the lush Lafreniere Park.
Not limited to just the standard suburban amenities, Metairie’s main commercial district is known as “Fat City,” which is brimming with delectable restaurants and lively nightclubs. Metairie is also home to the New Orleans Saints offices and practice fields. Getting around from Metairie is simple with quick access to I-10 and Lake Pontchartrain Causeway.
Learn more about living in Metairie| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Walk: | 13 min | 0.7 mi | |
| Drive: | 11 min | 4.9 mi | |
| Drive: | 11 min | 6.1 mi | |
| Drive: | 14 min | 7.6 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Transportation options available in Metairie include Cemeteries Transit Terminal, located 4.9 miles from Lumiere. Lumiere is near Louis Armstrong New Orleans International, located 9.3 miles or 16 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 9 min | 4.9 mi |
|
|
Drive: | 9 min | 5.0 mi |
| Drive: | 10 min | 5.2 mi | |
| Drive: | 10 min | 5.2 mi | |
| Drive: | 10 min | 5.3 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 14 min | 8.3 mi |
|
|
Drive: | 45 min | 36.1 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Louis Armstrong New Orleans International
|
Drive: | 16 min | 9.3 mi |
Time and distance from Lumiere.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 14 min | 0.8 mi | |
| Walk: | 17 min | 0.9 mi | |
| Walk: | 17 min | 0.9 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Longue Vue House and Gardens
|
Drive: | 10 min | 5.3 mi |
|
New Orleans City Park
|
Drive: | 12 min | 5.3 mi |
|
Couturie Forest
|
Drive: | 13 min | 5.9 mi |
|
New Orleans Botanical Garden
|
Drive: | 13 min | 6.1 mi |
|
Kenner Planetarium & MegaDome Cinema
|
Drive: | 17 min | 9.3 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 4 min | 1.6 mi | |
| Drive: | 5 min | 1.9 mi | |
| Drive: | 9 min | 4.5 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 21 min | 12.8 mi |
Property Ratings at Lumiere
Amazing community, beautiful neighborhood, very convenient location, gated access and code doors leave a very safe feeling.
Property Manager at Lumiere, Responded To This Review
Hi, your review about The Lumiere made our day! Thanks so much for taking the time to write. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Love my apartment very spacious and maintenance is always there when you have a complaint!
Property Manager at Lumiere, Responded To This Review
Thank you for leaving such a positive review! We are so glad you enjoy your apartment and our amazing maintenance staff! All the best, The Lumiere Team
When moving in the front desk was who drew me to the move. Since the years passed I have had some problems. The biggest problem was my new car was hit which was very costly. Water problems seems to be regular. Ladies in the front has been the reason for my stay at the time. They are kind and understanding.
Property Manager at Lumiere, Responded To This Review
Thank you for your feedback and the kind words about our staff! If you'd like to discuss any issues you are having please contact our office and we'd be happy to assist you. Best, The Lumiere Team
The Lumiere apartment and staff are amazing I like being apart of the Lumiere community
Property Manager at Lumiere, Responded To This Review
Thank you for leaving such a positive review! We are so glad you enjoy our community! All the best, The Lumiere
We moved in in February 2024. The first 2 weeks of moving in we did not have any cool air. It is now November and we have had ac issues ever since. The main issues has been the leaking in the bathrooms from the “defrosting” ac unit. We now have signs of mold and mildew and maintenance resolved the issue by painting over it. Management was very condescending when told and said that we should have cleaned the mold and if we want any type of rental compensation we would have to go through the state. Stay away! These apartments are a joke. They make cheap renovations and temporarily fix issues. DO NOT BE FOOLED! THEY ARE NOT LUXARY!
Property Manager at Lumiere, Responded To This Review
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience. Please contact our office so that we may assist you. Thank you, Lumiere Management
I feel as if the apartment complex has wonderful potential, but like better management of the complex ground and maintenance and the customer service could all use a bit of work to really make this place luxury living. But as it sits now the security and service are not up to par and I would say this is not luxury living.
Property Manager at Lumiere, Responded To This Review
Hi There, Thank you for leaving such a constructive review! We really appreciate the feedback, and will work to correct the issues that we can to make our community better! All the best, The Lumiere
The Lumiere is an excellent choice for a comfortable place to call home.
Property Manager at Lumiere, Responded To This Review
We are glad you find us an excellent choice, but would appreciate the chance to make your experience even better! Please contact our office so that we may assist you. Thank you, Lumiere Management
My experience at The Lumiere has been horrible. Some days I come home to no hot water. With no explanation as to why I don’t! The leasing agents are rude and unprofessional. I will not recommend this place to anyone.
Property Manager at Lumiere, Responded To This Review
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience. Please contact our office so that we may assist you. Thank you, Lumiere Management
This place is terrible, they made cheap repairs and call it renovating. Trash is everywhere on the sidewalk and dog crap. Also, the halls smell like sewage all the time. They also do nothing about obnoxious neighbors. They love to advertise the pool, well good luck using it, it turns into the neighborhood pool with people that don't even live here, and yes this was all reported to management. If you do come on a tour walk around without a staff member they will only show you the 5% of these apartments that are nice. Please don't leave a comment like call our office I tried when I lived here and it took me calling 3 or 4 times to even get an answer.
Property Manager at Lumiere, Responded To This Review
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience. Please contact our office so that we may assist you. Thank you, Lumiere Management
I’ve lived here for 3 years and have really enjoyed the convenience of location and the staff here have always been nice. My only complaint would be upkeep of the complex… dumpster areas are always trashed out, the pool area for a complex of this size doesn’t seem to have a regular maintenance schedule and the hallways sometimes get really trashed out before they’re addressed, again maybe need to be done on a regular basis.
Property Manager at Lumiere, Responded To This Review
Hi Thank you for leaving such a positive review, and thank you for the feedback! We are working on the issues mentioned and appreciate the opportunity to improve. All the best, The Lumiere (504) 837-0305
Everyone in the office has been wonderful! Always pleasant and helpful
Property Manager at Lumiere, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review! Thank you, and have a fantastic day!
Horrible living conditions and loud unkept parking/community areas.
Property Manager at Lumiere, Responded To This Review
Hello, Please reach out to us so that we can understand and address your concerns. We appreciate your time you took to let us know how we are doing. Thanks,
In the area for work, I landed at The Luminaire for my stay. The friendly staff made getting the apartment easy and the maintenance staff keep the facility in good shape. The apartment has updated appliances and the option for in-unit washer/dryer or the use of shared laundry facilities in each building. Within walking distance to the Lakeshore Mall, there are many restaurants and shops are nearby.
Property Manager at Lumiere, Responded To This Review
Hello, Thank you for taking your time to leave us a great review. I am so happy we were able to make the process in finding your home as easy as possible. Please let us know if we can be of any help. Don't forget to stop by our clubroom and fitness center and enjoy those amenity as well.
Allows large dogs but there's not a lot of greenery for your pets to relieve themselves within the gated area. Right next to a bunch of neighborhoods no great for dog walking, unless you're signing up for a unit communication via email w/management is non-existent.
Property Manager at Lumiere, Responded To This Review
Hello, Thank you for taking the time to leave us a review and let us know how we are doing. We aim to make improvements and move forward to make things better. Thanks,
I have enjoyed my stay at the Lumiere, my concerns don't give me the peace of mind I had when I first moved in.
Property Manager at Lumiere, Responded To This Review
Hello, We are so happy that you have enjoyed your stay so far. Please let us know if there is anything we can do for you.
Clean apartment complex, it's safe, been here since 2016, periodically they have trouble residents but overnight it's 3/5 for safety. Work orders can take a very long time and that's frustrating. The staff especially Mr.Jimmy is polite and he tries to go beyond your expectations to ensure you have a good home experience. The maintenance staff are friendly and get their work done when they get to it. Rent is a little bit on the high end but mangeable
Property Manager at Lumiere, Responded To This Review
Hi, Your time for leaving us a review is appreciated! Thank you for letting us know where we can improve as we strive to make everyone feel great about living at The Lumiere. Please let us know if you need anything. We will pass along the kind words to our team. Thank you!
This is an older complex and the price is reasonable for the rental unit. The staff are friendly and helpfull. Other neighbors are quiet and polite.
Property Manager at Lumiere, Responded To This Review
You're the best! We really appreciate the positive review.
Great place for location. Space is small for the price, and the prices will keep going up due to inflation. Services are good and responsive. Neighbors tend to be loud, and no control when it’s after 10 pm during summer fun times! The pool lights are always on so do not expect to sleep well, get black out curtains otherwise.
Property Manager at Lumiere, Responded To This Review
Hello, we really appreciate your feedback! We sincerely thank you for the positive review, If you have any further questions, please give us a call. We're always happy to help!
I wouldn’t recommend this place to anyone knowing what I know now. Manger is completely dismissive and overall quality is poor
Property Manager at Lumiere, Responded To This Review
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at (504) 837-0305 so we can work with you to make this right.
Nice area decent community great location and very convenient to everything.
Property Manager at Lumiere, Responded To This Review
Hi there, thank you so much for your positive comments about The Lumiere! Feel free to reach out to us if you need anything. Have a wonderful day.
I like the apartment I'm living in because it's very big and spacious. I feel like I am getting my.moneys worth.
Property Manager at Lumiere, Responded To This Review
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Do not rent this property in the summer. If you're going to rent the second floor units then you will have high temperatures at your unit.
Property Manager at Lumiere, Responded To This Review
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (504) 837-0305.
The lumiere is a great home it just comes with a few bumps in the road such as, air might not work, hot water might be out, closet handles broken.
Property Manager at Lumiere, Responded To This Review
Hi, we truly appreciate your honest feedback, and will use this as an opportunity to improve. Please give us a call so that we can address any issues in the apartment.
The rent is high, the inside of the buildings are filthy. Due to poor weather stripping, lizards and other bugs get into the apartment. No one takes pride in where they live. The hallway floors are filthy and littered with soda and food droppings. It's disgusting. You have to make several requests and wait endlessly for maintenance related issues. You literally step out of your apartment and into hell.
Property Manager at Lumiere, Responded To This Review
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (504) 837-0305 so we can work towards a resolution. We look forward to hearing from you.
The Lumiere is a nice place to live and is situated in a good location which allows easy accessibility to shopping and other activities.
Property Manager at Lumiere, Responded To This Review
Hello, Thank you for your positive review. We love our location too. It's so convenient being close to so much around here.
The management team is responsive and personable. I appreciate their assistance.
Property Manager at Lumiere, Responded To This Review
Hi, Thank you for the kind words. Please don't hesitate to reach out to us if you need anything.
The Lumiere! Where the staff does not care, and everything is always a mess! Welcome home.
Property Manager at Lumiere, Responded To This Review
Hi, it is disappointing for us to hear that your experience was anything less than great. If you are willing to give us another chance, please contact us at (504) 837-0305 so we can understand your situation better in order to try and turn your experience around. Thank you, The Lumiere
Property management does not seem to care about issues that residents have with the property. My bathroom sink has been out of order for almost a month now without any sign of being fixed. I have attempted to get it fixed 5 times now since the problem started. Please consider living somewhere else.
Property Manager at Lumiere, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Property Manager at Lumiere, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
This apartment is a good option. You can tell that they were poorly renovated and there are some cosmetic damages to the building itself, but overall staff is very friendly.
Property Manager at Lumiere, Responded To This Review
Hi, we're happy you found our staff to be so supportive during your experience here at The Lumiere. We sincerely thank you for the positive review, and look forward to seeing you again soon!
I haven’t had any major issues with the apartment or management. It has always been a peaceful stay.
Property Manager at Lumiere, Responded To This Review
Hi there, thank you so much for your positive comments about The Lumiere! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Love it here. More pest control is my only concern (I’ve purchased my own solution now) so I definitely look forward to renewing my lease.
Property Manager at Lumiere, Responded To This Review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Lumiere. If you're ever in need of more help, please let us know!
If there was negative stars i would give that. I moved in and from then NO AC, water dripping from my ceiling, only super hot water from taps and shower. Management is not concerned to fix all the issues. Horrible experience. Also, rodents fill the entire apartment complex.
Property Manager at Lumiere, Responded To This Review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
My first floor apartment has flooded 3 times from pipes leaking IN THE WALLS. They are fooling everyone by keeping the outside somewhat decent because the inside is falling apart. The plumbing is horrible and the water is disgusting, the plumbing backs up into the tubs and toilets. Really poor craftsmanship and full of roaches. Do not live here if you have a small child. Absolutely no security, gates are always open.
I’m amazed with such information yall have provided. I would have never thought about sound. Such detail into this and that of what’s available and what you may be looking for has all been answered. Left me with no questions to ask because you’ve simply answered them alll!
Property Manager at Lumiere, Responded To This Review
Thank you for being a resident! We appreciate the 5 Stars
warning. do not move here. they do not care about the people that already live here .just trying to make quick money off new people.
Property Manager at Lumiere, Responded To This Review
Hello, thank you for taking the time to post your review. We apologize that your experience has only been 1 Star Service.
They came into our apartment many times without any notice. We caught them on camera digging through our closet. Took almost 2 months to get our deposit back and Nicole in the office actually YELLED at me when i asked her the status of the check. Also we had a MASSIVE problem with flies the last 3 months of living there.
Property Manager at Lumiere, Responded To This Review
Hello, Thank you for your feedback. We're sorry to hear of your less than satisfactory experience with The Lumiere Apartment homes and hope you will accept our sincerest apologies. We truly care about our residents and hope you enjoy your new apartment.
Domt care about the people living here! Our bathroom toilet broke and we called several times and noone ever came to fix it! The carpet was ruined and the tile breaks easily! I have cut my foot so may times I just had to fix it myself. They have no visitors parking so domt ever being visitors. They will tow any and everything! Water was broken for months. The gate is always open so no security And they upped rent 3 times what I was. Space is small and uncomfortable. Horrible place to live.
Property Manager at Lumiere, Responded To This Review
Hello, Thank you for your feedback. We are passing this along to our Community Director Durell to make sure he is aware of the issues your voiced concern about. We hope we can earn additional stars on your next review!!
The gates and the doors to the building are never actually locked they want to increase the rent. They won’t replace the old windows that let cold air in/out. The hot water problem can be seen in reviews that go back all the way to 2015. The washer/dryer combo is trash
Property Manager at Lumiere, Responded To This Review
Hello, Thank you for writing a review. Your feedback helps us get better. We apologize that your experience has only been 1 Star Service. We would love the opportunity to discuss these issues further and address any further concerns you may have.
Very poor security. The gates and the doors to the building are never actually locked they want to increase the rent. They won’t replace the old windows that let cold air in/out. The hot water problem can be seen in reviews that go back all the way to 2015. The washer/dryer combo is trash. Hallways are trashy. Save yourself the trouble and invest your money else where or you maybe charged more later for poor maintenance and management.
Property Manager at Lumiere, Responded To This Review
We apologize for your experience. We did recently install a new boiler system to solve the hot water issues. We have also started our renovations on the exterior and interiors throughout the community. If you have any additional concerns, please call or stop by the office. You may also send messages and submit service request if you are still having issues with your washer and dyer through our online resident portal. We hope to earn additional stars from you on your next review. Thank you
Hot water broken every 2 months and not for a month straight. Imagine not having a hot shower in your home for a month and being told you won’t be compensated for it because they “have documentation that they’ve been trying to repair it.” It being the 40+ year old broiler. After that, find out from another tenant who is moving out that at the last minute, when your lease is up, they’re going to increase your rent by $300. This is “justified” by their random “improvements” that are cheap and unfinished still after being an eyesore for months. Their repairs have not included the important things that actually need to be repaired/replaced like the windows and sliding glass doors that let in/out so much air, the a/c units that are nearly impossible to regulate, and obviously the water broiler. Also, Some of their selling points: gated— gates are never closed — they used to be closed randomly, literally no pattern— just random and aside from that, the exterior doors— at the street— outside of the gate— allowing access to the hallways of the units are never locked— also, used to be randomly locked which is just as annoying. This has caused me to come across homeless people and their trash living in the stairwells. Please avoid this place. They are money hungry bullies that do not see their tenants as humans living a life: only cash cows.
Property Manager at Lumiere, Responded To This Review
Thank you for your review and apologize for your recent experience. We did recently install a new boiler system to solve the hot water issues. We are undergoing renovations on the exterior and interiors throughout the community. If you have any additional concerns, please call or stop by the office and even send messages through out online resident portal.
One week without hot water , with two kids and me going to gym ! Every enter to the office and see the manager responding very rude !!!! Exept Miss Diana she is a wonderful woman wish she cold be a manager !
Property Manager at Lumiere, Responded To This Review
Hello Ina,We're sorry to hear that your family was without hot water The Lumiere Apartment homes. We hope you will accept our sincerest apologies. We would like to ask you to give us another chance to provide you with support and resolutions. Please feel free to call, email or stop by our office at your earliest convenience.
a year ago Do NOT stay here. Idk where to start. They SELL you on a gated community and the gate is never closed. They SELL you on a joint washer/dryer that doesnt wash your clothes always broken. It takes roughly 3 hours to dry something and it's still extremely wet after. So eventually you pay money to use the washer in dryer that's shared. On top of that the fridge is old and the ice it makes I'm sure is contaminated! Its brown and has a terrible smell!
This place got a new owner,a new manager and new stuff then everything has changed. The car gate and pool and equipments of gym are broke over months but they don't fix any of those. This place should be "gated community" but how is it gated when the gate is broke? The pool isn't actually broke, they just don't let us use it because there is water leak and they don't want to pay leaking water fee anymore so they shut it down in the middle of summer instead of fixing it. They used to maintain gym well but now they don't care and machines are broken. They just took them away so you gotta fight over to use the only one machine. They used to clean the hallway and outside everyday but now they don't and it stinks. The manager says they are busy since new owner cut the cost and they need more ppl.But I see stuffs just play with phone without picking up any trush or fooling around at gym. When I can hardly walk without stepping on dead roach or pet waste stain in a hallway ,this isn't the place I want to live anymore. Now they raised the rent. I seriously wonder how they can raise it when they don't take care of facilities.
Besides the ongoing issue with our combo washer / dryer, the worst parking rules ever and the fact that half of our apartment never cools down or geta cold, The apartments WERE actually pretty nice, decent, clean and for most part fairly quiet. Yet for 4-5 months now its obvious apartments are and have been managed by the most incompetent manager who does not seem to know, do or care about much of anything & clearly it shows & noticed by plenty!! They pretty much also have a whole new staff, think besides maybe 2-3 older employees but clearly things dont seem to get done as quick or detailed as in past!! Earlier this evening my neighbor told us Ms Nicole is not working in their office anymore either which was surprising and a bit upsetting becauae she was always so pleasant, friendly and gave off a sense that she truly cared. So Since our recent experience and outcome on issues and a complaint made to & discussed with the manager wasnt handled properly or confidentially, we arent sure who or how to go about contacting staff if have any future repairs, issues or complaints?!?! But, Thankfully we as a family have agreed that in 3 months we wont renew our lease for a 3rd year and have already begun looking for our next new place to live! With all the issues lately due to being poorly managed, You definitely are going to want to Stay clear of these apartments!!! HONESTLY, YOU WILL END UP REALLY REGRETTING IT IF YOU DON'T !!! Just read other peoples reviews on here and the other sites. They aren't all lies and made up bull crap)!!!
Charged me for carpet coming up after 2 wks of living there. Said we spilled a cleaning agent, which we didn’t. Told me I could pay at move out then charged more than quoted the first time
I've lived at Chateaux DiJon since 2015 and have no plans to move. It is clean, well-kept, and the staff is friendly. It is located in close proximity to shopping, restaurants, and has easy access to NOLA, universities, and to the Causeway. The surrounding areas are mostly businesses, restaurants, and luxury townhomes. Excellent value for the space.
Fixed the hot water numerous times and still dont work. Parking sucks they have more apartments than parking spaces. Office is closed on Saturday so you can't pick up any packages. The monthly charges for trash and water are really high. Hallways are smelly. Wouldn't be a bad place if rent was lower but the price you pay you would expect a little more.
Property Manager at Lumiere, Responded To This Review
New plumbing for hot water was replaced during the summer and the hall carpet is being replaced in every building- started during the summer and will continue until all buildings have new carpet. Thank you for your input.
Great large, clean apartments with big windows on well kept grounds. Nicely appointed weight room. Laundry appliance in apartment. Friendly people in a quiet, beautiful, safe location. Walking distance to afternoon sunsets on Lake Ponchartrain walkway. What a find in a convenient location near Causeway Blvd and I-10 and nearly every location in Metairie.
I moved into this apartment complex last May and so far have had the worst experience. For starters the hot water never works the way it is supposed to. They have had to fix it at least four times for the whole complex since I moved in. I could boil hot water on the stove quicker than the water in the kitchen sink heats up. The roaches everywhere are disgusting. Parking is always a pain after a certain time. They have a terrible system for holding packages in the main office; especially since they don't hold hours on the weekends. For me I don't think I have ever had such a bad experience in an apartment. All you are really paying for is the location. Stay away!
Moved in about 3 months ago. Leasing agent was very helpful during my move in & is always very friendly. Only issue would be that there isn't any grassy areas for pet. Being that they are pet friendly it would be great if had a designated pet area or @ least offer more grassy areas for them. Other than that I haven't had any issues or see any other problems and have been enjoying my new apartment!!!
Lumiere Photos
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Lumiere
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Lumiere has one to three bedrooms with rent ranges from $1,340/mo. to $1,700/mo.
You can take a virtual tour of Lumiere on Apartments.com.
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3301 W Esplanade Ave N
Metairie, LA 70002