North X Northwest Apartments
500 N 18th St,
Philadelphia,
PA
19130
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Monthly Rent
$1,479 - $7,822
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
457 - 1,516 sq ft
Pricing & Floor Plans
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Unit 1604price $1,479square feet 530availibility Now
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Unit 1204price $1,479square feet 530availibility Sep 27
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Unit 0306price $1,549square feet 610availibility Now
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Unit 0906price $1,574square feet 610availibility Now
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Unit 0506price $1,594square feet 610availibility Now
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Unit 0731price $1,706square feet 457availibility Oct 3
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Unit 1539price $2,262square feet 585availibility Now
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Unit 1639price $2,307square feet 585availibility Now
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Unit 1037price $2,082square feet 585availibility Sep 2
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Unit 1336price $2,332square feet 712availibility Aug 15
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Unit 0832price $2,167square feet 634availibility Aug 21
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Unit 0741price $2,252square feet 708availibility Aug 29
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Unit 0835price $2,762square feet 975availibility Sep 7
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Unit 0535price $2,732square feet 975availibility Oct 7
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Unit 0842price $2,042square feet 697availibility Sep 24
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Unit 0246price $2,217square feet 749availibility Sep 26
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Unit 0812price $1,999square feet 768availibility Sep 28
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Unit 0834price $1,902square feet 683availibility Oct 17
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Unit 1633price $3,703square feet 1,250availibility Now
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Unit 0833price $3,270square feet 1,250availibility Sep 15
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Unit 1647price $3,860square feet 1,276availibility Sep 16
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Unit 1604price $1,479square feet 530availibility Now
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Unit 1204price $1,479square feet 530availibility Sep 27
-
Unit 0306price $1,549square feet 610availibility Now
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Unit 0906price $1,574square feet 610availibility Now
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Unit 0506price $1,594square feet 610availibility Now
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Unit 0731price $1,706square feet 457availibility Oct 3
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Unit 1539price $2,262square feet 585availibility Now
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Unit 1639price $2,307square feet 585availibility Now
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Unit 1037price $2,082square feet 585availibility Sep 2
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Unit 1336price $2,332square feet 712availibility Aug 15
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Unit 0832price $2,167square feet 634availibility Aug 21
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Unit 0741price $2,252square feet 708availibility Aug 29
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Unit 0835price $2,762square feet 975availibility Sep 7
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Unit 0535price $2,732square feet 975availibility Oct 7
-
Unit 0842price $2,042square feet 697availibility Sep 24
-
Unit 0246price $2,217square feet 749availibility Sep 26
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Unit 0812price $1,999square feet 768availibility Sep 28
-
Unit 0834price $1,902square feet 683availibility Oct 17
-
Unit 1633price $3,703square feet 1,250availibility Now
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Unit 0833price $3,270square feet 1,250availibility Sep 15
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Unit 1647price $3,860square feet 1,276availibility Sep 16
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.
- Utilities & Essentials
- Trash Services - HaulingAmount for shared trash/waste services.$10 / mo
- Damage Waiver ProgramAmount to participate in waiver program in lieu of obtaining liability insurance.$14 / mo
- Pest Control ServicesAmount for pest control services.$2 / mo
- Package ServicesAmount for package services.$20 / mo
- Utility - Billing Administrative FeeAmount to manage utility services billing.$5.25 / mo
- Utility - ElectricUsage-Based (Utilities) Amount for provision and consumption of electricity.Varies
- Utility - Water/SewerUsage-Based (Utilities) Amount for provision and/or consumption of water and sewer servicesVaries
- One-Time Basics
- Due at Application
- Administrative FeeAmount to facilitate move-in process for a resident.$350
- Application FeeAmount to process application, initiate screening, and take a rental home off the market.$75
- Due at Move-In
- Utility - New Account FeeAmount to establish utility services.$15
- Security Deposit (Refundable)Amount intended to be held through residency that may be applied toward amounts owed at move-out. Refunds processed per application and lease terms.$500
- Due at Move-Out
- Utility - Final Bill FeeAmount billed to calculate final utility statement.$15
- Due at Application
- Dogs
- Cats
- Pet Fees
- Pet FeeMax of 2. Amount to facilitate authorized pet move-in.$300
- Pet RentMax of 2. Monthly amount for authorized pet.$50 / mo
- Other Parking Fees
- Parking - ReservedMax of 2. Amount for reserved parking space/services. May be subject to availability.$225 - $250 / mo
- Additional Parking Options
- Other
- Guest Suite RentalAmount to rent guest suite; per night. May be subject to availability.$200 / occurrence
- Returned Payment Fee (NSF)Amount for returned payment.$50 / occurrence
- Access Device - ReplacementAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes.$25 / occurrence
- Access Fee - After HoursAmount for access to rental home after business hours.$50 / occurrence
- Late FeeAmount for paying after rent due date; per terms of lease.$250 / occurrence
Property Fee Disclaimer:
Security Deposit may change based on screening results, but total will not exceed legal maximums. Some items may be taxed under applicable law. Some fees may not apply to rental homes subject to an affordable program. All fees are subject to application and/or lease terms. Prices and availability subject to change. Resident is responsible for damages beyond ordinary wear and tear. Resident may need to maintain insurance and to activate and maintain utility services, including but not limited to electricity, water, gas, and internet, per the lease. Additional fees may apply as detailed in the application and/or lease agreement, which can be requested prior to applying.
Pet breed and other pet restrictions apply.
Parking, storage, and other rentable items are subject to availability. Final pricing and availability will be determined during lease agreement. See Leasing Agent for details.
Details
Lease Options
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9 - 15 Month Leases
Property Information
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Built in 2017
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270 units/16 stories
Select a unit to view pricing & availability
About North X Northwest Apartments
Welcome home to NorthXNorthwest, where convenience meets luxury living. Located in Philadelphias charming Fairmount neighborhood, just a mile and a half from Center City you can have it all. NorthXNorthwests offers thoughtfully designed studio, 1 and 2 bedroom apartments and endless amenities such as a full-service fitness center, cozy fireplace lounge, business pods, and an expansive rooftop terrace overlooking downtown Philadelphia.
North X Northwest Apartments is an apartment community located in Philadelphia County and the 19130 ZIP Code. This area is served by the The School District of Philadelphia attendance zone.
Apartment Features
- Smoke Free
- Smoke Free
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 1pm - 5pm |
Known locally as “Old City,” Center City East comprises some of Philadelphia's oldest buildings, dating back to colonial times. The area includes the Graff house, where Thomas Jefferson lived while writing the Declaration of Independence; Independence Hall, where it was signed and ratified; and numerous other legendary American artifacts and landmarks such as the Liberty Bell.
As you might expect, it’s an extremely popular tourist destination, but the vintage buildings are home to exquisite restaurants and a thriving nightlife scene that locals can’t get enough of. Philadelphia’s Chinatown takes up a significant portion of the neighborhood, injecting international flair into the all-American landscape. The tight layout gives many residents the option of walking to work, the grocery store, or out to eat, while PATCO and SEPTA service provide several convenient options for getting around the city.
Learn more about living in Center City| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Walk: | 6 min | 0.3 mi | |
| Walk: | 9 min | 0.5 mi | |
| Walk: | 17 min | 0.9 mi | |
| Drive: | 4 min | 1.7 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Philadelphia include Spring Garden (Bss), located 0.4 mile from North X Northwest Apartments. North X Northwest Apartments is near Philadelphia International, located 10.9 miles or 21 minutes away, and Trenton Mercer, located 33.9 miles or 49 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 7 min | 0.4 mi |
|
|
Walk: | 12 min | 0.7 mi |
| Walk: | 13 min | 0.7 mi | |
| Walk: | 14 min | 0.7 mi | |
|
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Walk: | 19 min | 1.0 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Walk: | 13 min | 0.7 mi |
|
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Drive: | 3 min | 1.3 mi |
|
|
Drive: | 4 min | 1.5 mi |
| Drive: | 4 min | 1.5 mi | |
| Drive: | 6 min | 2.6 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
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Philadelphia International
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Drive: | 21 min | 10.9 mi |
|
Trenton Mercer
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Drive: | 49 min | 33.9 mi |
Time and distance from North X Northwest Apartments.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 16 min | 0.9 mi | |
| Drive: | 3 min | 1.2 mi | |
| Drive: | 3 min | 1.4 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
The Academy of Natural Sciences
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Walk: | 9 min | 0.5 mi |
|
Fels Planetarium
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Walk: | 10 min | 0.5 mi |
|
Franklin Institute
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Walk: | 10 min | 0.6 mi |
|
Edgar Allan Poe Nat'l Historic Site
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Drive: | 3 min | 1.1 mi |
|
Schuylkill River Park
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Drive: | 4 min | 1.6 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 12 min | 0.6 mi | |
| Drive: | 4 min | 1.8 mi | |
| Drive: | 4 min | 1.9 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 13 min | 7.7 mi |
Property Ratings at North X Northwest Apartments
I used to love living here, however the last few months have been rather disappointing and frustrating for a number of reasons. The major reason is due to the way the new management has decided to charge residents for water. Instead of paying for water per unit (a.k.a. you pay for how much YOU use), the building’s water use is divided evenly between units. This is extremely frustrating as it has caused an enormous increase in our water bill. I am now paying three times as much per month despite my water use remaining the same. Rent in this building is already extremely pricey in comparison to other buildings nearby, so this change was the catalyst in searching for potential other homes. It really is a lovely area of Philly and the staff here is great, but it is absolutely not worth the money.
The apartment was fine. But management is the real problem. They take days to weeks on end to answer simple emails, Maintance does a “quick fix” on issues rather than actually taking the time and make things better, the lease is not renter friendly and again Managment isn’t either.
Bike shed locked with fob key and additional pad lock so that bicyclists need to rely on lobby staff each time they want to access their personal or property. The bike shed is also littered with bird mess. Gates to townhomes have had broken springs on them for months, causing them to be left open daily. Exercise gym hot, humid, and without any music playing. Equipment often damaged or left in disrepair. Concerns relayed to staff repeatedly without successful intervention.
Outstanding location, helpful staff, nice amenities, including dedicated parking space, well-equipped gym, and Fetch Package Delivery Service. Right next to beautiful Baldwin Park - Yappy Hour nightly for your canine friends.
I have been at NNW for about 4 years at this time. I love the location of the building but I do think that the elevators break too often, the gym did not have ac for 2 summers in a row and its really hard to get a cart from the concierge to carry groceries up
Just moved out after living here for a year. Maintenance never got back to any issues I had, most front desk workers were never of any help for any questions. The northwest tower always smells of garbage during the spring and summer. I assume there are better options for the price you pay for this apartment complex.
My resident experience has been great. The staff has been attentive, kind and accommodating. I like the addition of ButterflyMX making it easy to enter the building. I recommend North X Northwest for anyone moving to Philly.
Mostly just issues with maintenance requests or availability of staff. Sometimes maintenance marks your work orders as complete and then forgets to actually do them.
Great location and friendly, responsive staff. Moved to a new unit in the building after a great first year. Community spaces are useful, the roof spaces are great for entertaining, and I have been encouraged that I continue to see updates being made to the building/resident experience.
Overall, it is a good place to live, but there are some issues that I've run into. Elevators constantly breaking, mold in the AC/heaters, outdoor areas by doors always smell strongly of dog pee. For the price I'm paying, I'd expect these issues to be non-existent.
I just recently moved here and have loved it so far! Everyone is so sweet (neighbors, staff...) and that rooftop view is priceless! I only dock 4 starts because sometimes the street can be a bit loud but it really isn't a bother as well as some minor things in the apartment that need fixing! However, the maitenance is extremely fast and kind!
Good living, nice people, efficient maintenance team. Compared to other apartments around the neighborhood this place definitely stands out in terms of living conditions, quality of leasing team, quality of maintenance team and services.
My residential experience has been good, I like living in the building and enjoy using the amenities that we have. I wish there were more events to meet people in the building. They should d more things like holiday events and things to socialize as well.
It's a lovely place to live. It's clean, quiet, and in a good location. The concierge staff is here all day. The neighbors are amiable and kind. I would 100% recommend it if you are looking for a place to live in downtown Philadelphia.
Good size apartment for rent. Housing appliances in north building are outdated. Amenities are great. Quick repair requests. Lots of walkable things to do in the neighborhood.
It’s great! I love living here. Whenever I need help, maintenance is there to help me. They come up as soon as they can. The only issue is the air condition of the gym
My experience at NXNW has always been seamless. The leasing team is incredibly helpful and the front desk staff are very nice. I have always felt safe here with the security measure and the communication when something is wrong is unmatched. I have renewed my lease multiple times now and will not be leaving any time soon!
I am enjoying my time at NorthXNorthWest apartments. It has certainly met my expectations. I would recommend to anyone moving into the city.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your time in our community and that we've met your expectations. It's wonderful to know that you'd recommend our homes to others. We appreciate your feedback and if there's anything else you need, feel free to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks again! Best, Sharita Harper, Community Manager
Things have been going downhill. Rumor has it a sale is imminent. We hope so. Maintenance used to be good and now. It. Management is bad and continues. Housekeeping has become worse.
Property Manager at North X Northwest Apartments, Responded To This Review
We're sorry to hear that your experience hasn't been up to par recently. We value your feedback and take your concerns seriously. Our team is committed to maintaining the quality of our community and the homes within it. We encourage you to reach out to us directly at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com so we can discuss your concerns further. Thank you for bringing this to our attention. Best, Sharita Harper, Community Manager
Everyone here in the building is nice. I highly recommend living at North x Northwest. Maintenance is extremely helpful and quick. The views on the rooftop are breathtaking.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your home at North x Northwest and that our team has been helpful. The rooftop views are indeed one of our favorite features too! We appreciate your recommendation and your kind words. If you ever need anything, don't hesitate to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks again! Best, Sharita Harper, Community Manager
I rate it a 3.5. This is my second year here at northxnorthwest. I live on the north side and it has been ok, some maintenance issues but they are getting fixed. Hope the next year is better!
I love living at NorthxNothwest. The shared spaces are always very clean, the maintenance is prompt and effective and the amenities are great!
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your home at NorthxNorthwest! It's wonderful to know that our shared spaces, prompt maintenance, and amenities are meeting your expectations. We're here to make your experience even better, so don't hesitate to reach out to our team at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com if you need anything. Thanks for being a part of our community! Best, Sharita Harper, Community Manager
Overall good community. Lately the service has gone down a lot. Gym has been dysfunctional for over 2 years, elevators weren’t working for a while while the management lacked proper communication
Property Manager at North X Northwest Apartments, Responded To This Review
Thank you for taking the time to share your recent experiences with us. We genuinely value your feedback and are sorry to hear about the issues you encountered. We understand the importance of maintaining our amenities and ensuring clear communication within our community. I am pleased to inform you that the HVAC system in the fitness center has been replaced and is now functioning properly. Please do not hesitate to reach out to us at 215.569.0090 or via email at NorthXNorthwest@MillCreekPlaces.com if you have any further concerns or require assistance. Thank you once again for bringing this matter to our attention. Best, S. Harper, Community Manager
Great neighborhood. A bit loud with the windows facing spring garden. Maintenance is always prompt and resolves issues quickly. Prices are good for the city.
People are kind and the Staffs are lovely and welcoming. They are verry aproachable when assistance is needed. Althogh they are couple stains on some of the white in my unit and my screen net has been down since before I moved in. Was promised to be fixed prior to moving in but it was not
Property Manager at North X Northwest Apartments, Responded To This Review
We're glad to hear that you've found our team to be kind and welcoming. We're sorry to hear about the issues with your home, including the stains and the screen net. We understand how important these details are to making your home comfortable. Please reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com so we can address these concerns promptly. Thank you for bringing this to our attention. Best, Sharita Harper, Community Manager
Great building in a wonderful community. I found the front desk and maintenance team to be very responsive and the gym is awesome! Make sure you tell them in advance when you plan to check in so that they can have everything ready for you. I had to wait an extra day for my carpet to be cleaned after I moved in, but that's a small price to pay.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your home and the wonderful community we have here. It's great to know that our front desk and maintenance team have been responsive to your needs. We appreciate your patience regarding the carpet cleaning and your feedback will help us improve our move-in process. If you need anything else, feel free to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks for being a part of our community! Best, Sharita Harper, Community Manager
Excited and looking forward to a new apartment and great neighborhood. Just recently signed my lease and the process was smooth. The apartment amenities are up to date in the North Tower and everything from the gym to the rooftop terrace are clean and well kept.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear about your positive experience with the leasing process and our up-to-date amenities. It's great to know that you're excited about your new home and our community. We strive to keep all areas, including the gym and rooftop terrace, clean and well-maintained. If you ever need anything, don't hesitate to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks for choosing us as your new home! Best, Sharita Harper, Community Manager
Great location, great service and great amenities. Obsessed! Leasing experience was also very simple and quick. Maintenance requests and building responses are very prompt and helpful.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying the location, service, and amenities of your home. It's great to know that our leasing and maintenance teams have been able to assist you promptly and efficiently. We're here to make your experience at our community as seamless as possible. If you ever need anything else, don't hesitate to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks for your review! Best, Sharita Harper, Community Manager
My resident experience has been great so far. I moved in this past weekend and the move in process was pretty easy despite only 1 elevator working. The staff was helpful.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that your move-in experience was smooth and our team was able to assist you effectively. We understand the challenges with the elevator and appreciate your patience. We're glad to have you as part of our community and look forward to making your home experience even better. If you need anything, feel free to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Best, Sharita Harper, Community Manager
According to what is happening in the building these last few months I would not recommend it anymore for several reasons: 1. The grill area (outside) used to be well maintained, even smoking was prohibited. Now it is full of cigarette butts, the area is dirty, the chairs and benches are dirty, it looks like an abandoned area. It doesn't make you want to be there. 2. The dogs urinate all the time at the entrance (from the street), it is unpleasant and there is no control over it. 3. There are usually 3 elevators working, now only 1 (for about 2 weeks at least) and it gets congested during business hours. 4. The air conditioning in the gym only works in winter. 5. The lobby used to be very clean, now you move a table and underneath it's super dirty as if they haven't cleaned there for months. 6. They used to hold events, brunches, it seems that not any more. 7. There must be something wrong with their fire alarm. They've had 2 false alarms in the middle of the night this year.
Property Manager at North X Northwest Apartments, Responded To This Review
We're genuinely sorry to hear about the issues you've been experiencing in our community. We strive to maintain a clean and comfortable environment for all our residents, and it's clear we've fallen short in some areas. We appreciate your feedback as it helps us identify areas for improvement. We encourage you to reach out to us directly at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com so we can discuss your concerns in more detail. Thank you for bringing these matters to our attention. Best, Sharita Harper, Community Manager
Great location and the staff is all very nice but there are constantly issues. Broken AC, broken elevators, broken trash chutes and it takes WEEKS or longer the issues to be resolved.
Property Manager at North X Northwest Apartments, Responded To This Review
We're glad to hear you appreciate our location and team, but we're sorry to hear about the issues you've experienced. We understand how frustrating it can be when things aren't working as they should in your home. We're committed to addressing these concerns promptly and efficiently. Please reach out to us directly at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com so we can discuss this further and work towards improving your experience in our community. Thank you for your feedback. Best, Sharita Harper, Community Manager
Excellent place to live. I have lived here for many years and the building is always kept beautifully, concierge is great, maintenance is superior, as well as management. It is near to major museums and theaters, with the luxury of being away from a throng of people. Two major grocery stores are within walking distance as well as a CVS pharmacy. Highly recommend living here.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your home and the convenience of our location. It's wonderful to know that our team, from concierge to maintenance, has been able to contribute positively to your experience. We appreciate your high recommendation and look forward to continuing to make our community a great place to live. If you ever need anything, don't hesitate to reach out to us at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Best, Sharita Harper, Community Manager
I have been enjoying my time living here! The management team is incredibly responsive and friendly, always going above and beyond to ensure residents are happy. The amenities are top-notch. The apartments themselves are spacious, modern, and filled with natural light. Additionally, the location is perfect, with easy access to shopping, and dining. I highly recommend it here to anyone looking for a comfortable and welcoming place to call home!
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your time in our community! It's wonderful to know that our team's efforts to provide responsive and friendly service have contributed to your positive experience. We're also glad that you're making the most of our amenities and enjoying your spacious, modern home. Your recommendation means a lot to us. If you ever need anything, don't hesitate to reach out at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks for being a part of our community! Best, Sharita Harper, Community Manager
The maintenance team has been amazing with my requests especially Lee! They are very quick and professional with any of my issues in my apartment. I do wish the AC issue is fixed at the gym, it's been about a year and a half since I moved in and it's still not fixed.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that our maintenance team, especially Lee, has been able to assist you promptly and professionally with your home needs. We understand your concern about the AC issue in the gym and appreciate your patience. We encourage you to reach out to us directly at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com to discuss this further. Thank you for being a part of our community! Best, Sharita Harper, Community Manager
All staffs are accommodating and the place is so nice and clean. Amenities are good. It's a nice place to live in. A pet friendly environment. I made a great decision living in this place.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're enjoying your home and finding our team accommodating. It's wonderful to know that you appreciate the cleanliness, amenities, and pet-friendly environment of our community. Your positive feedback means a lot to us. If you ever need anything, don't hesitate to reach out at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Thanks for making our community your home! Best, Sharita Harper, Community Manager
Very easy place to live. The front desk has continuously been very helpful and patient. Service requests are completed quickly and the service team is very nice. Common areas are constantly being cleaned and otherwise worked on.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that you're finding our community an easy place to call home. It's great to know that our front desk and service team have been helpful and efficient in meeting your needs. We take pride in maintaining our common areas for everyone's enjoyment. Please don't hesitate to reach out at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com if you need anything else. Thanks for your positive feedback! Best, Sharita Harper, Community Manager
The tour and leasing process was as smooth as it gets. I’m moving in this week and looking forward to it! The floor plans and amenities are great, not to mention the location.
Property Manager at North X Northwest Apartments, Responded To This Review
We're thrilled to hear that your leasing process was smooth and you're excited about your upcoming move! We're glad you're loving the floor plans, amenities, and location of your new home. Our team is here to ensure your transition is seamless. If you need anything, don't hesitate to reach out at 215.569.0090 or NorthXNorthwest@MillCreekPlaces.com. Welcome to our community! Best, Sharita Harper, Community Manager
The apartment so far is really nice. We have loads of natural light and the area is lovely. The staff at the concierge are friendly and helpful for the most part. We haven’t had too much interaction with them. The cleaning staff keep the common areas very clean and have been responsive to our requests for hall cleaning. There are two reasons it’s not 5 stars. We have asked for maintenance a couple of times and have yet to hear from or see them. I get that there is a lot of work maintaining such a large property but it would be appreciated if they communicated better and showed up when we were told they would be here. Second the parking - the garage elevator is not working, and the only parking available is on the top floor with no coverage. They do not offer a discounted rate for the elemental exposure. On top of that, there is no ev charger and although they say one will be installed soon - I have my doubts.
Property Manager at North X Northwest Apartments, Responded To This Review
Hello- We appreciate you taking the time to provide your feedback. Here at NXNW, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us at 215.569.0090, and we will set up a time that works best for you. Sharita Harper, Community Manager
When I first started looking for apartments in the Philly area, I had applied to a different building. The staff there were so unreasonable, inconsistent, and difficult to work with, that I decided to rescind my application and look elsewhere. My sister recommended that I reach out to the leasing office at her building here, and I am so grateful that I did! The staff, especially Jailyn, helped me secure my apartment in just a few days! I was shocked at how well I was treated having come from the other building. I've lived here for about 3 months now and I already plan to renew my lease. I love it here!
Property Manager at North X Northwest Apartments, Responded To This Review
Greetings User, Thank you for the awesome feedback. We love that you had such a great experience and are so happy that you chose NorthxNorthwest as your new home! If you need anything, please do not hesitate to contact us 215.569.0090 or stop by the office! Thank You, Michelle Stone, Assistant Community Manager
Such beautiful apartments! Hoping to move into the city when my office opens back up and this seems like the perfect place. Amenities are beautiful and the community seems lovely. If you plan to take a tour, I would recommend reaching out to Mike on their team- he has been incredibly helpful and professional.
Property Manager at North X Northwest Apartments, Responded To This Review
Thank you for the awesome feedback. We are so happy to hear how much you enjoyed your tour. We are so thrilled to have Mike on our team. If you need anything, please do not hesitate to contact us 215.569.0090 or stop by the office. Thank You, Michelle Stone, Assistant Community Manager
In my time at NorthXNorthwest it has always felt like an actual community. The other residents are friendly, the front desk and maintenance staff are great and from my first visit the office staff made me feel very welcomed and comfortable.
Property Manager at North X Northwest Apartments, Responded To This Review
Thanks for choosing us and leaving such a great review! Hearing your experience really makes our day. We're always happy to assist so don't hesitate to reach out to us if you need anything. Thank You, Michelle Stone, Assistant Community Manager
Extremely friendly and responsive management team. The extremely professional and thorough maintenance team always does excellent work when responding to maintenance calls. Jobs are always completed incredibly well during the first visit, and never require a follow-up request to re-address the same issue they've already completed.
Too many problems in the Northwest Building: 1.) No access to the front roof deck with my key fob despite being promised that when I moved in. 2.) Too many pests--mice, rats, and roaches. 3.) The trash room is frequently overflowing. 4.) Missing baseboards and ripped wallpaper in the hallways. 5.) Too much drilling and noise from construction/ repair work around the building. 6.) Forcing us to buy YOUR renter's liability insurance. 7.) Forcing us to pay for package delivery service that NOBODY in the building wanted. (Yes, residents talk with each other.) 8.) And you have the gall to increase the rent by $200. When I first moved here this was such a great place and now... The only thing going for this place now is the size of the apartment, price, and location--and even then you are raising the rent. Look elsewhere!
Property Manager at North X Northwest Apartments, Responded To This Review
Hello, We appreciate the time you took to leave us feedback. We are truly disappointed we did not meet your expectations. You can reach us anytime at NorthXNorthwest@MillCreekPlaces.com or 215.569.0090. Sincerely, Michelle Stone, Assistant Community Manager
I recently toured the building with Jailyn who was so nice, polite, and very knowledgeable. In fact, everyone who I spoke to was very welcoming. Thank you for a great tour!
Property Manager at North X Northwest Apartments, Responded To This Review
Hi there! Thank you for the awesome feedback. We truly appreciate your recommendation of our community and Jailyn. We'll will work hard to continue going above and beyond! We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Shilough Coy, Regional Manager
I just rented an apartment in this building. It has been an easy process. All the staff has been very helpful so far including maintenance and the front desk. Jailyn showed me the unit and helped me through the whole process. I’m completely happy with my experience.
Property Manager at North X Northwest Apartments, Responded To This Review
Greetings! Thanks for the great review! We are so happy that you are enjoying our community and all it has to offer. We'll be sure to share your feedback with Jailyn, as well! I know it will make her day to know she was able to make the process easier for you. Please let us know what we can do for you in the future. - Shilough Coy, Regional Manager
The team at NorthxNorthwest was very informative and pleasant. I toured with Jailyn and was impressed with the building.
Property Manager at North X Northwest Apartments, Responded To This Review
Hi! Thanks for choosing us and leaving such a great review! We are happy to read that Jailyn and our team have been able to provide exceptional service for you. We hope to continue exceeding your expectations with 5-star service. Hope you visit us again soon! - Shilough Coy, Regional Manager
Recently toured the facility with leasing agent Jailyn. She was very professional and I could tell she knew what she was talking about which was nice after dealing with unexperienced agents recently.
Property Manager at North X Northwest Apartments, Responded To This Review
Hi there!, Thanks for the great review! We love that you had such a great experience with NxNW! Thanks for sharing your thoughts regarding Jailyn. We hope to continue exceeding your expectations with 5-star service and we'll certainly share the feedback with her! She'll be thrilled. Sincerely, Shilough Coy, Regional Manager
Wouldn't ever rent here again. Not only was the management subpar and not responsive whatsoever to tenant needs, but they immediately sent my roommate and I to collections over an arbitrary and illegitimate post-lease cleaning fee (which dinged our credit and we're stilling fighting), while also failing to apply any of the security deposit to it as well. Stay away.
Property Manager at North X Northwest Apartments, Responded To This Review
Hi, We appreciate you bringing this issue to our attention. I'm very sorry we failed to meet your expectations. Your review is concerning to us and we need to know more. Please call 215.569.0090 to speak with someone from our team. Respectfully, Shilough Coy - Regional Manager
I lived in the newer tower for 1 year and was absolutely not renewing the lease. - MANAGEMENT: The building management is horrendous to work with when it comes to accounts. We were billed 8 months late for extra utilities because 'the meters were faulty' -- and we picked up other tenants shares who were already gone because it was prorated after the fact. - MICE - we stopped calling the building exterminator after the second time because they offered no solutions other than a sticky trap and advising on installing a metal door stopper. They are in the elevator bays, the apartments, outside.... - GARBAGE - the hallways frequently wreak of smelly garbage as the chutes break down about once a month and you have to bring the garbage downstairs yourself or keep it in your apt (refer back to mice comment) - NEIGHBORS - when not smelling like trash, the hallways smell of weed. I have strangers coming and going in my hallway all the time - several drug dealers. Not to miss mentioning the double-homicide murder suspect who fled to the building as he was a resident The front desk staff are amazing people, but that's about where the great review ends.
In the last 6 months i have put the maintenance request for same things over and over and they close it without any response. they don't even bother to respond to emails or calls. The units are shabby.Every weekend be prepared to say goodbye to your sweet sleep as other residents party harder and louder and management is fine with it. No complaints about front desk staff, they have been nice.
Property Manager at North X Northwest Apartments, Responded To This Review
We appreciate you taking the time to provide your feedback. Here at NorthXNorthwest, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us at 215.569.0090, and we will set up a time that works best for you. Best, Tyler - Community Manager
North X Northwest Apartments Photos
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North X Northwest Apartments
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NorthxNorthWest
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1Bed | 1Bath
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North X Northwest Apartments has studios to two bedrooms with rent ranges from $1,479/mo. to $7,822/mo.
You can take a virtual tour of North X Northwest Apartments on Apartments.com.
North X Northwest Apartments is in the city of Philadelphia. Here you’ll find three shopping centers within 1.4 miles of the property.Five parks are within 1.6 miles, including The Academy of Natural Sciences, Fels Planetarium, and Franklin Institute.
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500 N 18th St
Philadelphia, PA 19130
Responded To This Review