Laguna Reserve

I've been a resident at Laguna Reserve for nearly three years. Noise disturbances from neighbors—including loud televisions and music—are common and frustrating. In addition to the noise, the apartment units themselves are in need of repairs and ongoing maintenance. Issues like faulty plumbing and broken appliances have been persistent, with slow or inadequate responses from management. More concerning is the management's handling of resident complaints. I reported a situation involving a neighbor on the first floor of Building A who was behaving in a threatening and disrespectful manner. Unfortunately, when I brought this to the attention of the management team—specifically Denise, April, and Jamika—my concerns were dismissed without any proposed resolution or guidance on how to proceed. Living in New Orleans, I understand that urban living comes with its challenges. However, the dismissive attitude I experienced from the management staff is unacceptable. I urge corporate or the property owners to step in and ensure a safe, respectful, and well-maintained living environment for all residents.

Lived here for 6 years, the management company/ownership over it in 16 was good, but then the new one came and it just got worse, the maintenance staff was friendly, and they tried when they could, but but the property management, could care less, when there was nails everywhere because of construction, they offered no help despite tires popping, there would be random fees, and let us not forget the garbage valet fees that stopped and started and stopped and started, then they cut folks satellite dishes down because the property said ownership didn’t like it, then you have to pay rent at Walmart, or you can pay on line for a hefty fee, it took them forever to fix the mailbox, if you need a spot to get your life together, or not too expensive then this is a fine place, don’t have too high of expectations, but if you can go some where else do so

Laguna Reserve is a little piece of paradise at an affordable price. Highly recommended.

I visited this property. Its location and other facilities are fantastic. So all of you can go with them. Thank you.

The apartment is beautifully designed and well-maintained, with plenty of natural light and space to make it feel like a true home for me, and I enjoy living here.

The security at Laguna Reserve is top-notch. I always feel safe and secure in my apartment and in the community as a whole.

The apartments at Laguna Reserve are very affordable, especially considering the high level of quality and amenities available.

Hello everyone, all I can say is, its awesome, I loved it so MUCH. All the services are super awesome and the complex is unbelievable. The staff are super helpful. If you're not living here, but you're in the area, my advice to you is to join us!

The amenities at Laguna Reserve are top-notch. I love having access to the pool and the clubhouse.

Moved in January and absolutely love it. The staff is awesome at making you feel welcome and my apt is perfect. I’m glad we move here.

Great view with a pleasant location. Related facilities are good also. Smart environment. Happy to stay here.

I love living in Laguna Reserve. Great area and well kept.

Well-maintained grounds and responsive maintenance staff, it is evident that the property management team is dedicated to ensuring a comfortable living experience for residents.

The staff is friendly and very helpful with all of my move in questions. The pool is great and again the staff is awesome.

I have lived here for almost four years now and the property was recently taken over by a new owner and, management which is amazing! They are quick to help with anything I need and make are making us feel comfortable constantly.

Recently moved in and the experience was hassle free. The office staff was very helpful and knowledgeable.

I love it here. Everyone is great at the management office. They help us out allot here. I recommend our family and friends to come live here.

I’ve been looking for a place to relocate to with my family. I spoke to the Community Manager, about all my expectations and concerns. They were extremely informative and helpful and made me feel comfortable about moving forward with this transition. Thank you so much.

I want to share my experience with the manager. She is really a people person and will go out of her way to obtain and bring resources to her residents. She is very professional, always with a smile on her face.

I LOVE living here!!!! I have been a tenant going on three years now. The management staff is fantastical, you are treated like family from day one

As a recent resident of Laguna Reserve, I can confidently say that my experience thus far has been exceptional. The accommodations are well-suited to my needs, and I appreciate the attention to detail with which Laguna Reserve has arranged everything. Furthermore, my friends and family have also expressed admiration for Laguna Reserve's ethical business practices. I am grateful for my time here and wholeheartedly recommend Laguna Reserve to anyone seeking a high-quality living experience.

We moved in the week after Christmas. I have never felt more comfortable in a new home before. We had a lot of help from the staff in the office! They are wonderful, always answers every question we had and continue to have promptly.

Love the way I found Laguna Reserve. The structure, planning, facilities, and staff helping attitude impress me. So far going to get a nice atmosphere while starting to live.

I recently moved into Laguna Reserve and was very happy with my unit. They have kept their promise very well. I am very satisfied with their service.

Laguna Reserve is an exceptional apartment community that truly delivers on all fronts. From its well-maintained and beautifully landscaped grounds to its modern and spacious living spaces, Laguna Reserve provides an excellent living experience that is both comfortable and convenient.

Great management at my complex. Responsive and friendly staff.

I love this place!! we just moved here in June and the staff here is so wonderful. They were so helpful in making my long distance move very easy. The apartments are great and very well maintained.

This is one of the best places I've been so far, the staff is great, the apartments are nice, I spent over 5 months here,a nd it was lovely

When I first moved here , everything was okay. but after hurricane Ida they didn't care anymore. we had water spots & mold all over the house... & got evicted.. when it was time to leave .. all they did was spray paint the mold in the house .. then on top of all this.. we haven't had a mail key since we moved here!

I was not able to see my apartment until the day I moved in. I started moving in and they were still putting the hardwood floors down to dry. That was a red flag. Then the pantry was made of very cheap ply boards. The shelving in the cabinets was the same. ROACHES were everywhere. Later rats started coming in cracks in the walls. I asked for pest control to come out and spray many times but the apartment was infested. I put in many service requests for the old refrigerator that kept spoiling my food but they would send out maintenance to put a band-aid on the problems instead of replacing the very old refrigerator. When I moved out the apartments tried to charge me a cleaning and repair fee for an apartment that was deplorable. DO NOT MOVE HERE.

Straight to the point, this has not been a pleasant experience. Regretfully i am stuck in a whole year lease i rate this place a 5 out of 10. Its not the WORST but they can definitely do better than what theyre doing

I recently moved into Laguna Reserve, Shemeka was the first person i talked to when i went in. She was so graceful, polite and understanding. I was very please with my unit. The grounds r always manicure and maintenance always deliver when u call. Im one happy tenant!!