IMT 5700

One of the few real reviews: Writing this as my apartment is flooding from a ceiling leak and there is no one on call to help. If I was IMT I would be embarrassed, the quality here is genuinely pathetic. I gave it so much time to improve and shockingly it got worse. Weekly elevator malfunctions is due to low quality parts and the cheapest labor possible. There is no one to blame besides IMT for this. Today was the last straw, coming home to find that the water is shut off for the same reason, cheapest parts and labor possible. Should be illegal for them to call this a luxury building. I moved in 3 months ago and they still haven’t replaced my window. If they had ANY quality control AT ALL this window would have been replaced BEFORE I moved in. Which is it IMT, incompetent staff or no quality control? Waited at least a month to write this, but unfortunately it's necessary. To start, this is not a "luxury apartment complex", not even close. It's a lower to middle level barebones apartment complex in a questionable area. I will list the issues so far and hopefully update when / if things ever get better: NOT SMOKE FREE. The apartment often smells like cigarettes and due to the low quality air system this somehow makes my bathrooms smell like cigarettes. Embarrassing paint work and zero quality control. Windows are disgusting, covered in dirt and even dust from the fires that happened many months ago. Paper thin walls. Surprising how much I can hear my neighbors. Appliances are low quality, the washing machine makes a very loud grinding noise whenever in use and maintenance couldn't fix it. Refrigerator had a crack in the shelf and the seal on the freezer is so weak that occasionally I'll find it slightly ajar while no one has been near it. Air conditioning is very weak, Nest is great but unfortunately their system takes forever to impact temperature in the master bedroom. Inconsistent water heat, some days it takes 5+ minutes to get hot water, other days it'll get how after a couple minutes. Either way in "luxury" buildings I've been in before this is never the case. Tandem parking. Over the past month we've had the fire alarms go off twice in the middle of the night, an entire day without water, elevators break down (weekly), and the garage door (still open) has been open for most of the month. If you care about looks, this has zero decoration, dimly lit white hallways that resemble an old hospital.

I love living here!! I use the gym and pool regularly and both are always clean. I have never had a big issue here and even if I just have a small question the management here is so quick and helpful. The only con is the location but that’s what to expect on sepulveda, and it doesn’t even matter because the security is top notch so I feel very safe, and being right next to target (and Chinese food, liquor store, and zankou) is always great. All the amenities are great (rooftop bbq! business center! game room!) and very cute units. Bit pricey but normal for what’s around. Definitely a five star apartment building particularly because of helpful and nice management :)