Four Seasons at Southtowne Apartments

The apartment themselves are okay but the employee made moving out a pain and tried to charge for damages that were never done

When I moved out - they charged me 300 dollars for cleaning. There are no wear and tear and they charge for replacing carpets. Not good! EVen a maid service for deep cleaning the apartment costs only 100 to 120 bucks.

I have lived in this apartment for about 2 years since July 2017. I knew I loved it the first time I saw it. The inside view is new, clean, wide in size and very welcoming which always makes you feel, "Sweet Home!''. It has all new appliances with big size laundry and storage. The bathrooms and living rooms are huge. The area is very quite and clean all the time, It feels so refreshing to go out and walk around the beautiful compound with fresh air and flowers. Great and clean pool, hot tub and gym. Neighbors are so respectful and sweet. Plenty of parking lots for free. Most importantly, the staff and maintenance are very friendly, respectful and provide immediate service you would require. I would recommend anyone to live here in this clean, fresh and safe environment.

All reviews below are written by actual staff members. Let me give you a few true negative points that will be a show stopper for you to rent at this place: 1. EXPOSURE TO DANGEROUS EMISSIONS FROM DIESEL TRAINS: A University of Washington study has found residents living near rail lines face increased exposure to harmful microscopic particles from diesel emissions in concentrations that exceed U.S. air quality guidelines. If you care about your health and health of your kids stay away from this place. THEY SHOULD DISCLOSE THIS INFORMATION DURING SIGNING LEASE AGREEMENT and it looks like they keeping this under wraps. 2. EXTREMELY LOUD PLACE: apartment complex is built literally next to the train tracks and trains are passing through all night long on hourly basis. There is also Walmart store across the tracks where through the night you'll hear loud trucks coming and going. If you light sleeper and care about your sleep that would be a very bad place for you to rent. 3. BUILDING SHAKES: every time long trains are coming through entire building shakes like it is 5.0 points earthquake, I am not kidding. Now, imagine that you're sleeping at night and suddenly at 2 am entire building starts shaking. 4. DANGEROUS LEASE AGREEMENT: if you decide to break the lease with them for whatever reason be prepared to pay for THREE AND HALF MONTH upfront. I will be reporting this apartment complex to the Better Business Bureau to review if any of those INSANE CHARGES even legal and if not I will file Class Action Lawsuit against them by going to. They are literally RACKETEERING TENANTS by using ILLEGAL BUSINESS PRACTICES. 5. FAKE AND VERY RUDE MANAGEMENT: from the moment you step into their office you feel that they don't really care about you. They will try to make you sign the lease without showing you apartment. Be aware that if you don't go over the apartment with them they will make you pay for everything at the end of the lease that was broken or scratched. When I moved in I had kitchen door just hanging with upper door knob broken. They will be EXTREMELY RUDE and will be HARASSING YOU if you decide to break the lease. I've got lower back injury and it is hard for me to climb the stairs to the third floor and they didn't even care about it. 6. NO PARKING AFTER 9 PM: if you work late good luck finding parking.

Great condition Management top notch amazing location

I feel a bit spoiled that this is my first apartment--me and my boyfriend (plus our cat) share a two bedroom place that is quite roomy. The bedrooms are normal size--can fit a queen bed, bookshelves, and desk without feeling cramped--but the other rooms are where you really feel the space. The bathrooms are large and the master tub is HUGE. And the living room/dining room (no separation so you can utilize the space how you like) is very large and open, flowing into the kitchen which has a ton of counter space and a big peninsula that you can get stools for. We also live on the third floor which has the added benefit of vaulted ceilings so the space feels even larger. The walls are all a neutral beige and the fixings are pretty standard/no-frills, but that doesn't bother me. Once you add in your own furniture and art, you can liven the space up. We've only had a few maintenance problems (pilot light not staying on for the water heater and clogged drains that we needed help with) but the front office was quick to send over someone to fix it either same or next-day. There are maintenance guys that are always on site riding around in their cart, so I feel like problems are addressed quickly. And the area feels quite safe compared to some of my friend's apartment complexes even just a town over. The complex is off the main road so most of the people around are our fellow tenants. I haven't had a problem with packages being left at my doorstep while I'm at work. And there are quite a few families with kids that walk around and use the pool. And we haven't had much trouble with noise after hours--only a few instances of people driving around with loud music. All in all I'm really pleased with this place, and plan to stay here for at least a few more years.