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  • Primary Photo - Cue Luxury Living
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Tour Options: In-Person

Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, 1pm - 5pm

Cue Luxury Living media gallery Unit
call 904-478-8954
Floor Plan View Body
Viewing Floor: Select a unit to view pricing & availability
1 (14 units)
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3 (3 units)
Any
1
2
3
Any
1+
2+
Move-In Date
Florida Duval County Jacksonville Mandarin Cue Luxury Living

Cue Luxury Living

13504 Citicards Way, Jacksonville, FL 32258

4.9 (7 reviews)

Property Rating

4.9
Great
Out of 5

4.9 Blended Score

See all 7 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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904-478-8954
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  • Monthly Rent

    $1,289 - $3,604

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    684 - 1,547 sq ft

Cue Luxury Living
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Move-in Special

One Month Base Rent Free!

Pricing & Floor Plans

filter results by bedrooms
A1A $1,289 – $2,137
1 Bed 1 Bath 684 Sq Ft $500 Deposit
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4213
    price $1,289
    square feet 684
    availibility Now
  • Unit 3223
    price $1,289
    square feet 684
    availibility Now
  • Unit 4110
    price $1,319
    square feet 684
    availibility Jun 13
  • Unit 1105
    price $1,329
    square feet 684
    availibility Jun 14
  • Unit 3125
    price $1,319
    square feet 684
    availibility Jun 28
  • Unit 4127
    price $1,319
    square feet 684
    availibility Jul 27

A1D $1,513 – $2,380
1 Bed 1 Bath 1,005 Sq Ft $500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2123
    price $1,523
    square feet 1,005
    availibility Now
  • Unit 2322
    price $1,513
    square feet 1,005
    availibility Jul 26
B2A $1,637 – $2,299
2 Beds 2 Baths 1,149 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3105
    price $1,637
    square feet 1,149
    availibility Now
  • Unit 3115
    price $1,637
    square feet 1,149
    availibility Aug 6
  • Unit 3216
    price $1,637
    square feet 1,149
    availibility Sep 5
B2B $1,637 – $2,349
2 Beds 2 Baths 1,181 Sq Ft $500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4120
    price $1,637
    square feet 1,181
    availibility Now
  • Unit 3124
    price $1,672
    square feet 1,181
    availibility Now
  • Unit 2109
    price $1,637
    square feet 1,181
    availibility Jul 3
  • Unit 4123
    price $1,637
    square feet 1,181
    availibility Jul 3

B2C $1,640 – $2,244
2 Beds 2 Baths 1,246 Sq Ft $500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4203
    price $1,640
    square feet 1,246
    availibility Jun 16
B2D $1,680 – $2,590
2 Beds 2 Baths 1,294 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2225
    price $1,680
    square feet 1,294
    availibility Jun 16
  • Unit 3102
    price $1,735
    square feet 1,294
    availibility Jun 17
  • Unit 1129
    price $1,710
    square feet 1,294
    availibility Aug 6
C2A $2,067 – $3,320
3 Beds 2 Baths 1,503 Sq Ft $500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4205
    price $2,067
    square feet 1,503
    availibility Now
C2B $2,199 – $3,604
3 Beds 2 Baths 1,547 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4302
    price $2,199
    square feet 1,547
    availibility Now
  • Unit 4107
    price $2,224
    square feet 1,547
    availibility Jul 29
  • Unit 3329
    price $2,214
    square feet 1,547
    availibility Aug 27
A1A $1,289 – $2,137
1 Bed 1 Bath 684 Sq Ft $500 Deposit
6 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4213
    price $1,289
    square feet 684
    availibility Now
  • Unit 3223
    price $1,289
    square feet 684
    availibility Now
  • Unit 4110
    price $1,319
    square feet 684
    availibility Jun 13
  • Unit 1105
    price $1,329
    square feet 684
    availibility Jun 14
  • Unit 3125
    price $1,319
    square feet 684
    availibility Jun 28
  • Unit 4127
    price $1,319
    square feet 684
    availibility Jul 27

A1D $1,513 – $2,380
1 Bed 1 Bath 1,005 Sq Ft $500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2123
    price $1,523
    square feet 1,005
    availibility Now
  • Unit 2322
    price $1,513
    square feet 1,005
    availibility Jul 26
B2A $1,637 – $2,299
2 Beds 2 Baths 1,149 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3105
    price $1,637
    square feet 1,149
    availibility Now
  • Unit 3115
    price $1,637
    square feet 1,149
    availibility Aug 6
  • Unit 3216
    price $1,637
    square feet 1,149
    availibility Sep 5
B2B $1,637 – $2,349
2 Beds 2 Baths 1,181 Sq Ft $500 Deposit
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4120
    price $1,637
    square feet 1,181
    availibility Now
  • Unit 3124
    price $1,672
    square feet 1,181
    availibility Now
  • Unit 2109
    price $1,637
    square feet 1,181
    availibility Jul 3
  • Unit 4123
    price $1,637
    square feet 1,181
    availibility Jul 3

B2C $1,640 – $2,244
2 Beds 2 Baths 1,246 Sq Ft $500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4203
    price $1,640
    square feet 1,246
    availibility Jun 16
B2D $1,680 – $2,590
2 Beds 2 Baths 1,294 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2225
    price $1,680
    square feet 1,294
    availibility Jun 16
  • Unit 3102
    price $1,735
    square feet 1,294
    availibility Jun 17
  • Unit 1129
    price $1,710
    square feet 1,294
    availibility Aug 6
C2A $2,067 – $3,320
3 Beds 2 Baths 1,503 Sq Ft $500 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4205
    price $2,067
    square feet 1,503
    availibility Now
C2B $2,199 – $3,604
3 Beds 2 Baths 1,547 Sq Ft $500 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4302
    price $2,199
    square feet 1,547
    availibility Now
  • Unit 4107
    price $2,224
    square feet 1,547
    availibility Jul 29
  • Unit 3329
    price $2,214
    square feet 1,547
    availibility Aug 27
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $199
  • Application Fee
    $75
  • Dogs Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions and additional fees may apply
  • Comments:
    Pet rent $25/month per pet, one-time fee is $600 for two pets
  • Cats Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Restrictions:
    Breed restrictions and additional fees may apply
  • Comments:
    Pet rent $25/month per pet, one-time fee is $600 for two pets
  • Parking
  • Covered
    --
    Assigned Parking
  •  
  • Other
    --

Details

Lease Options

  • 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18
  • Short term lease

Property Information

  • Built in 2020
  • 296 units/3 stories
Property Site Map

Select a unit to view pricing & availability

Any
1
2
3
Any
1+
2+
Move-In Date
Viewing Floor:
1 (14 units)
2 (6 units)
3 (3 units)

About Cue Luxury Living

Conveniently located near I-95 and 9B and situated in Bartram Park, Cue Luxury Living offers 1, 2 and 3 bedroom apartments with premier features. Our apartments create a world of luxury with a chef-inspired kitchen, lofty nine- to 14-foot ceilings, hardwood-style flooring, Nest Thermostats, and a private screened-in patio or balcony in select homes. You'll find even more to love in our amenities, including two shimmering saltwater pools, professionally equipped weight training room, separate spin and yoga studio, and theater room for your favorite movies. Cue is the convenient luxury youve been looking for.

Cue Luxury Living is an apartment community located in Duval County and the 32258 ZIP Code. This area is served by the Duval County Public Schools attendance zone.

Unique Features

  • Dog Spa
  • Google Nest Thermostats
  • On-site Parking
  • Plush Carpet in Bedrooms
  • Smoke-Free Community
  • Two Tone Color Scheme Throughout
  • Ceiling Fans with Lighting
  • Custom Routed Wood Cabinetry
  • Social Lounge with Gaming & TV's
  • 24/7 Luxer One Package System
  • Built-In Wine Rack
  • Home Intrusion Alarms
  • Modern Track & Pendant Lighting
  • Screened-In Patio or Balcony*
  • Two Salt-Water Pools with Sundecks & Cabanas
  • Rain Shower Heads
  • Storage Units Available
  • Conference Room
  • Designer Tile Backsplash in Kitchen
  • Double Sink Vanity In Bathrooms*
  • Framed Vanity Mirrors
  • Garages
  • Generous Walk-In Closets
  • Stainless Steel Appliance Package
  • Wood Inspired Flooring*
  • Cinema Theater
  • Full Size Washer & Dryer Included
  • Granite Countertops in Kitchens and Bathrooms
  • Two Dog Parks
  • 2 Faux Wooden Blinds
  • Built-In Computer Niche*
  • Carwash Station
  • Gourmet Coffee & Hot Tea Bar
  • Walk-In Showers*
  • Cyber Lounge
  • Elevators
  • Lofty Nine Foot Ceilings
  • Online Rent Payment & Maintenance Requests
  • Soaking Tub
  • Yoga & Spin Rooms

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, 1pm - 5pm
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Elevator

Playground

Controlled Access

Grill

Conference Rooms

Key Fob Entry

Property Services

  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Hearing Impaired Accessible
  • Vision Impaired Accessible
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Pet Washing Station
  • Car Wash Area
  • Key Fob Entry

Shared Community

  • Elevator
  • Lounge
  • Multi Use Room
  • Storage Space
  • Conference Rooms

Fitness & Recreation

  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Gameroom
  • Media Center/Movie Theatre

Outdoor Features

  • Sundeck
  • Cabana
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Walk-In Closets

Granite Countertops

Microwave

Refrigerator

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Security System
  • Storage Space
  • Double Vanities
  • Tub/Shower
  • Framed Mirrors
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Family Room
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
  • Deck
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Hearing Impaired Accessible
  • Vision Impaired Accessible
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Pet Washing Station
  • Car Wash Area
  • Key Fob Entry
  • Elevator
  • Lounge
  • Multi Use Room
  • Storage Space
  • Conference Rooms
  • Sundeck
  • Cabana
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Gameroom
  • Media Center/Movie Theatre
  • Dog Spa
  • Google Nest Thermostats
  • On-site Parking
  • Plush Carpet in Bedrooms
  • Smoke-Free Community
  • Two Tone Color Scheme Throughout
  • Ceiling Fans with Lighting
  • Custom Routed Wood Cabinetry
  • Social Lounge with Gaming & TV's
  • 24/7 Luxer One Package System
  • Built-In Wine Rack
  • Home Intrusion Alarms
  • Modern Track & Pendant Lighting
  • Screened-In Patio or Balcony*
  • Two Salt-Water Pools with Sundecks & Cabanas
  • Rain Shower Heads
  • Storage Units Available
  • Conference Room
  • Designer Tile Backsplash in Kitchen
  • Double Sink Vanity In Bathrooms*
  • Framed Vanity Mirrors
  • Garages
  • Generous Walk-In Closets
  • Stainless Steel Appliance Package
  • Wood Inspired Flooring*
  • Cinema Theater
  • Full Size Washer & Dryer Included
  • Granite Countertops in Kitchens and Bathrooms
  • Two Dog Parks
  • 2 Faux Wooden Blinds
  • Built-In Computer Niche*
  • Carwash Station
  • Gourmet Coffee & Hot Tea Bar
  • Walk-In Showers*
  • Cyber Lounge
  • Elevators
  • Lofty Nine Foot Ceilings
  • Online Rent Payment & Maintenance Requests
  • Soaking Tub
  • Yoga & Spin Rooms
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Security System
  • Storage Space
  • Double Vanities
  • Tub/Shower
  • Framed Mirrors
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Family Room
  • Views
  • Walk-In Closets
  • Linen Closet
  • Window Coverings
  • Large Bedrooms
  • Balcony
  • Patio
  • Deck
Expenses
Recurring
Cat Rent $25
Dog Rent $25
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday 1pm - 5pm
904-478-8954
City - Jacksonville

Jacksonville is gigantic. At nearly 900 square miles, it is by far the largest city in the contiguous United States, in terms of geographical area. The landscape is so vast and varied that you are almost certain to find any kind of environment that suits you. From the high-rise buildings downtown to the marina condos along the river to the suburban neighborhoods farther from the urban core, your apartment rental options in Jacksonville are nearly endless.

Jacksonville is never short on leisure activities. The dining and entertainment offerings are top notch, from the bustling nightlife in downtown to the upscale shopping at Saint Johns Town Center and everything in between. Football fans will feel right at home in Jacksonville as NFL Jaguars games tend to draw big crowds no matter how the team is doing. The Jags’ home field has also served as neutral turf for the annual University of Florida-University of Georgia rivalry game each Halloween weekend for decades.

Learn more about living in Jacksonville 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Florida Coastal School of Law
Drive: 17 min 9.2 mi
University of North Florida
Drive: 17 min 11.8 mi
Jacksonville University
Drive: 30 min 21.1 mi
St. Johns River, Orange Park
Drive: 35 min 22.9 mi
Cue Luxury Living is within 17 minutes or 9.2 miles from Florida Coastal School of Law. It is also near University of North Florida and Jacksonville University.
Schools
  • Public Schools
  • Private Schools
Bartram Springs Elementary
Public Elementary School
Grades PK-5
1,194 Students
Attendance Zone
Twin Lakes Academy Middle School
Public Middle School
Grades 6-8
1,076 Students
Attendance Zone
Atlantic Coast High School
Public High School
Grades 9-12
2,537 Students
Attendance Zone
Oasis Christian Academy
Private Elementary, Middle & High School
Grades 3-12
Nearby
Shepherd of the Woods Lutheran School -2
Private Elementary, Middle & High School
Grades K-12
38 Students
Nearby
Conservative Christian Academy
Private Elementary & Middle School
Grades K-9
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Cue Luxury Living is near Jacksonville International, located 32.2 miles or 43 minutes away.

Commuter Rail Distance
Commuter Rail Distance
Jacksonville
Drive: 35 min 23.4 mi
Palatka Amtrak
Drive: 62 min 47.8 mi
Airports Distance
Airports Distance
Jacksonville International
Drive: 43 min 32.2 mi
Car-Dependent
5
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
0
Transit Score®
Out of 100
Somewhat Bikeable
32
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Cue Luxury Living.

Shopping Centers Distance
Shopping Centers Distance
The Shoppes at Durbin Crossing
Walk: 21 min 1.1 mi
The Shoppes at Flagler Center
Drive: 3 min 1.3 mi
Shoppes of Bayard
Drive: 3 min 1.4 mi
Cue Luxury Living has 3 shopping centers within 1.4 miles, which is about a 3-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Julington Durbin Preserve
Drive: 8 min 3.5 mi
Camp Tomahawk
Drive: 18 min 9.6 mi
Walter Jones Historical Park
Drive: 17 min 11.5 mi
Mandarin Park
Drive: 22 min 13.2 mi
Cue Luxury Living has 4 parks within 13.2 miles, including Julington Durbin Preserve, Mandarin Park, and Walter Jones Historical Park.
Hospitals Distance
Hospitals Distance
Ascension St. Vincent's Southside
Drive: 16 min 10.5 mi
Cue Luxury Living is 10.5 miles and a 16 minute drive from Ascension St. Vincent's Southside.
Military Bases Distance
Military Bases Distance
Jacksonville Naval Air Station
Drive: 26 min 17.6 mi
Mayport Naval Air Station
Drive: 36 min 24.5 mi
Cue Luxury Living is 17.6 miles from Jacksonville Naval Air Station, and is convenient to other military bases, including Mayport Naval Air Station.
 
 

Property Ratings at Cue Luxury Living

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.9
Great
Out of 5

4.9 Blended Score

7 Renter Reviews

Share details of your own experience with this property

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  1. ...
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9/14/24
EASIEST decision ever!!!

I moved to the Cue about a month ago and let me start in with what an amazing experience it has been thus far. Brittany was such a pleasant breath of fresh air to someone who was anxious to get the ball rolling and wanted to start the move asap. Brittany was there every step of the process from the tour , to the application process, to the approval process. She listened to my wants and desires of an ideal place to call home and she made me feel heard. She was informative, attentive, devoted, and dedicated to getting me approved. In her warm & welcoming smile you could see she was definitely genuine and sincere to making her residents feel at home before they are even residents officially. This was the most welcoming environment ever to tour and to apply to. Other properties need to take notes from the CUE staff because they have it!!! The professionalism and attention to detail around here is exemplary. Very hospitable. The whole process seemed seamless as possible. Stress free. The grounds are not only smoke free but very well maintained. The other residents have been very friendly and helpful in getting me acclimated to the new place. This place is very family orientated. Our community is a whole vibe!!! The pools are their own resort style place of zen. Cook out. Watch the game on the screens. Lay out. Sun bathe. Relax. I haven't made it to the spin room or the cinema or gym but I look forward to checking them all out soon. There is a car wash on site and a doggie wash station. There is a package room. I am looking forward to the upcoming resident activities and food trucks as I was busy the past month getting all settled in. The days and nights here are quiet and peaceful. I feel safe and secure. Brittany is a true asset to the team in the office. She is the true definition of what customer service should look like. A lot of places are adding luxury to their apartment homes just because they changed a door knob. This place however is the absolute definition of LUXURY. I am grateful and blessed to be able to call the CUE my home. It is everything we anticipated and more. I love it here and highly recommend it to anyone looking. 5 stars!!!! They have made me confident in my decision that I picked the right place to call home. Thanks again for the smooth process.

Property Manager at Cue Luxury Living, Responded To This Review

We deeply respect your kind words and are thrilled to hear about your wonderful experience at Cue Luxury Living Apartments. Thank you for sharing your feedback!

11/15/21
Fantastic transition

I can’t say enough about Abi!! My husband and I moved here from Michigan a few weeks ago and she made our virtual transition seamless. She answered all our questions and made us feel right at home even before we moved in. Our daughter lives in Jacksonville and took a tour of the apt and Abi was just as sweet to her as she was to us. Overall, the complex is great and we feel right at home. On the down side, the train! It’s loud and annoying especially since I work from home but it’s not all the time and we’ve already gotten used to it.

Property Manager at Cue Luxury Living, Responded To This Review

Thank you so much for taking the time to write this! Abi will be absolutely delighted to hear that she made your move an easier one! It really means a lot to our staff to know that they're going above and beyond. And your kind words will absolutely make Abi's day!

5/5/21
Isn't what it seems

Moved here for a new career. Not really knowing the area, I wanted to find a gated community where I'd feel somewhat safe. From their transition of being bought out I feel as though that this complex has gone down hill. It's a nice place at 1st but the apartments are very cheaply built. I found a hole in my floor under carpet. The walls on the island in my kitchen weren't flush which the countertop is unsync'd. My appliances came scratched and dented despite being new. The plumbing and calking of the bathroom is terrible. Apart of moving here, joining a non-smoking community was very huge to me. When I come home late at times, I see people smoking on the premise. Mostly Marijuana because it smells terrible. I've had to call the cops a few times. I've had my packages stolen off my doorstep 5 times. Calling each time to ensure my the directions were to use their luxor system which that room is a mess! I've even contacted the front desk which closes early for people who work a typical 9-5, to please collect the package prior to it being stolen but was told they couldn't. Had new neighbors move in. It's like there's a T-Rex living upstairs and the people next to me keep their poor dog in its cage the whole day, so it howls the entire day. Why have a pet when you can't properly care for it? As you can see, it's been a frustrating experience here. I hope this review gives incite. When my lease is done, I'm gone.

Property Manager at Cue Luxury Living, Responded To This Review

Hi Stephen, thank you for your review and bringing these concerns to our attention. I will be reaching out to you today to discuss in further detail so that we can work together to resolve them in a timely manner. I look forward to speaking with you. - Heather Johnson, Community Manager

3/15/21
Love the Cue!

I find the Cue to be quiet and quite peaceful place to live. I am on the third floor and an end unit ... I rarely hear my neighbors below me or beside me. Neighbors seen to be genuinely kind and considerate human beings. The amenities are absolutely PHENOMENAL! There is a state-of-the-art workout facility with a spin room and a yoga/dance room. There are two pools and both are meticulously maintained. The community room/clubhouse area is on the second story of building one. You can get a cup of tea or a cup of coffee, but all the snacks, juices, Gatorade and sodas are gone... This I miss. Also, in the gym they used to have snacks ... those are all gone as well. There is a BEAUTIFUL comfortable movie theater. You check it out & they give you the key. When I moved in it was stocked with popcorn barrels, lots of different snacks & drinks! Now, there are absolutely no snacks or drinks. I know it sounds petty. As far as the office staff... there are two Abby's and two Heather's... all four are AMAZING kind and go above and beyond to help residents. My only interactions with maintenance has been positive. I believe to the core of my being that the office staff truly cares about the residents and our happinesses. I read the review about not working from home and living here and how it's a noisy place... I have had quite the opposite experience and so have several of the neighbors I've met while living here. I believe the location in which you chose to rent matters ... so if your apartment is right off the parking lot, or next to the sidewalk you will hear some conversations ... but the higher up you are, the less you're going to hear. My experience is that it's been quite pleasant and quiet and many neighbors comment on how they don't hear anything. As far as the comment about kids screaming I've never heard that, occasionally I've heard children... it sounds like life to me, they are happy & playful! As far as hearing dogs, you might occasionally hear a dog bark. To me the people who own pets here are very cognizant of having dogs that are well behaved. I love living here and I would recommend it to others! To have my biggest complaint be that there are no longer snacks in the amenities goes to show what a beautiful job the new management is doing at keeping up with the property and the needs of the residents, thank you Heather, Abbi & Abby!

Property Manager at Cue Luxury Living, Responded To This Review

Hi Molly! We are thrilled that you are enjoying everything so much! We certainly love having you! And we are delighted to inform you that, back by popular demand... we now stock the clubhouse coffee bar AND the movie theater with snacks! Thank you so much for taking the time out of your day to write a review... it really means the world to us to hear that we are making Cue a pleasant place to live. Please let us know if there is ever anything we can do for you!

12/31/20
Working from home? Skip cue luxury.

Builders did not put two and two together. Sound travels through these tight hallways, I can hear my neighbors dogs walking above us . All day long, if their dogs play in the house it's stomping around. I work from home and I am pretty sure I won't have a job by the end of my lease. If you work from home and need a quiet space this is not it. Very few residents here are respectful. People are extremely noisy, they let their kids stomp and sing/ scream in the hallway every single day. Multiple times a day. They could be screaming 3 floors up and you'd hear them in the halls. People slam doors, if i didn't try to sound proof around my door and windows with soundproofing weather tape, they would shake just from someone else shutting their door. You can hear entire conversations going on in the parking lot out from of your window, and its usually really chatty women catching up, I can hear the wind outside, and car doors locking and unlocking, cars starting. It's a nightmare truly. The windows/walls are paper thin. This place drives me crazy honestly. I have never hated living in an apartment so much. Luxury must mean obnoxious. Never again. I sympathize with the new owners because it's not their faults, this place really had potential but was cheaply made.

Property Manager at Cue Luxury Living, Responded To This Review

Kara, we are so sorry to hear that your experience here hasn't been what you'd hoped it would be. We would be more than happy to discuss some of these issues with you, as we are eager to help get as many of them resolved for you as possible. Please don't hesitate to reach out if there is anything we can assist you with!

10/28/20
AWSOME PALCE TO LIVE !

AWSOME place ! Great people! sure fulfills the title “Luxury living “. The girls their were very helpful and kind. Im so glad I had the pleasure of meeting Sarah that was so helpful through the whole process and I appreciate her great hospitality. So far so good great apartment complex can’t complain.

Property Manager at Cue Luxury Living, Responded To This Review

Thank you for leaving your feedback for Cue Luxury Living. We are so happy you are experiencing an A living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Cue Luxury Living Team

7/1/20
Truly Luxurious Experience

The luxury of living at the Cue started before I moved in. I was greeted by Sarah and her team and the rest was history. Her hospitality, availability, and empathy to understand what I was looking for has been unmatched by other communities. After viewing numerous apartments, I was taken on a tour of the lounge that has an electronic barista, a fridge loaded with drinks, and topped off with snacks on the counter. But wait, there's more. There is a pool table and shuffle board that is sure to be a hit with the kiddos. Not to mention muliple TV's. The community also has a cinema room that you can check out, full gym, conference room, computer room, etc. You don't have to worry about your package being stolen because they participate in the Luxer, which is electronic lockers for your deliveries. Last, and most importanly, the POOL is amazing and very relaxing. The pool is surrounded with luxurious and super comfy lounge chairs, numerous grills, and a entertainment area with a TV. I can't wait for some football! Thanks so much to Sarah again! She made this feel like home immediately, and there were quite a few special "Welcome Home" treats waiting for me upon getting my keys.

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Cue Luxury Living has one to three bedrooms with rent ranges from $1,289/mo. to $3,604/mo.

Can I see a model or tour Cue Luxury Living?

You can take a virtual tour of Cue Luxury Living on Apartments.com.

What neighborhood is the property located in?

Cue Luxury Living is in Mandarin in the city of Jacksonville. Here you’ll find three shopping centers within 1.4 miles of the property. Four parks are within 13.2 miles, including Julington Durbin Preserve, Mandarin Park, and Walter Jones Historical Park.

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13504 Citicards Way

Jacksonville, FL 32258

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