Sagamore Apartment Homes

The current staff Management has shown lack of interest in tenant needs or emails. They sent out renewal lease discounts that are not being honored, false advertisement and they have allowed trash to pile up as the garbage dumpsters have all been removed. I would not recommend this complex. I regret having signed my new lease.

The “3.5 star rating” is FALSE!! Most of these ratings are 1 star because this complex is HORRIBLE!!! We have issues with the water literally at least twice a month, to where our hot water isn’t working or our water is completely off! The office staff doesn’t know ANYTHING, the new & old staff! The only answer they have to any complaints/requests we have is “we don’t know”! This place deserves-5 starts out of 5! Complete TRASH!!! Do not & I repeat, DO NOT MOVE HERE!!!

Pros: New paint on the buildings, new renovations inside the units, valet trash service Cons: Swimming pools were never open during the summer, water is always getting turned off for maintenance, for the past several days there has been an incredible pile of garbage blocking the sidewalk and stairs and nobody seems to care. Management doesn't seem too concerned about tenant issues. Very sad. This place had such potential.

Hot water turned off for weeks. Mud covering the sidewalks everywhere, because they do run the sprinklers, twice a night. Sometimes they just leave them on for a couple days straight. The valet trash service is really a trash service, they only show up maybe 2 days a weeks out of the 5 they’re supposed to. The management staff doesn’t know what a courtyard is, this place doesn’t have any, what landscaping there is is mud, dead grass, dying shrubs, and stumps. Like they have the are right by the rental office done up but if you look to either side, just dead and mud, oh and dog poop and trash. When the hot water is working it takes ten minutes to work because of the oft broken central boiler. Both pools have been closed most of the summer, one never opened the other opens for a couple days and then closes again. They were closed for all the summer holidays. The staff will “announce” a community event about an hour before it’s supposed to start, or they’ll just tape a sign to the door and not announce at all, they’re totally hoping to just keep the food. All the AC units are like 25 years old and most of them don’t work. The maintenance guys are in no way qualified to troubleshoot or repair them. They did some renovations, put in composite countertops, new faux stainless steel appliances (bottom of the line), new faux subway tile backsplash, new hardware for the drawers and cabinets. They left the holes from the old hardware and the touch up paint they used on the walls is a different color than the rest of the wall. The look of luxury, as envisioned by someone that doesn’t know what a courtyard is. They painted the exteriors so now the place looks like one of those gas station coffee cups from the ‘90s. The huge closets all have weird layouts, while the linen closets are too small to actually fit towels and the pantry is also tiny. The fireplaces in inexplicably diagonal walls so good luck finding a spot for your tv. Pretty much every design aspect of this place was done by someone who shouldn’t have. The only positive thing is that they jacked the rent up so much everyone is slowly moving out and parking is getting easier…except for all the nails and screws the meth addicts doing the renovations leave in the parking lot. Oh, and it’s going to be really funny watching the management company take a bath on this place when they try to flip it.

The hot water has been off and on for a month and a half now the people in the office never knows much about getting the problem fixed . They don’t communicate with the tenants and tell them anything. Sometimes you might wake up and the water is completely off for hours and they don’t know when it’ll be back on. So if you okay with walking around musty and stinky coo. They don’t care enough about us to fix the problem ASAP. They don’t know who comes to fix anything on property or even know what’s going on. They are like vegetables walking in the office LITERALLY. Don’t move here unless you ready to make a complaint every other day .

Never move to this place. We never have water and when we do, it's not hot. We have dog poop all over the complex. Cockroaches everywhere. The manager and his team are incompetent as they never solve any problems. Nothing works here. I can't wait to move out of here.

New owners came in and turned a decent complex into a DUMP! Yes they painted and are renovating apartments but the HOT WATER goes out every month or 2 and takes weeks before they fix it. We are currently on day 9 without hot water AGAIN! This has happened way too many times to count. The trash around the complex is rarely picked up and just piles up and gets blown everywhere. There is now a valet trash service that brings in roaches especially over the weekends when people pile trash bags in and around their trash bins outside their door all weekend. This doesn't get picked up until Sunday night. There is mud everywhere since they turned off the sprinklers over the summer killing a good bit of the grass. Walking your dog is a mess after a rain. We have 2 pools here. One has not been repaired for use this summer as promised. In every email they call us their "Valued residents". What a joke. We are only a number that pays rent. All they see are dollar signs. Renovate and charge more for rent. Don't dare be fooled by the quote for rent for an apartment. They will tack on $140+ in fees including a large amount for gas for a boiler meant to provide you with hot water that will be broken for just as much time as it works. I would never recommend this dump to anyone. There are much better places to live that treat you better and provide the amenities as promised. The office staff here is useless, rude and can care less. Lease is up in October. Will be running out of here to a place that I can count on being able to take a hot shower, getting clean dishes from a dishwasher that uses hot water and can use hot water for my laundry. Good riddance Sagamore! I'd rather spend my money where I am actually Valued.

LOOK ELSEWHERE, THIS PLACE IS HORRIBLE!! New management is only interested in making the outside look pretty so they can Jack up the rent!! The old saying: put lipstick on a pig, it’s still a pig… well this lipstick is hiding a hog!! The lights on the mailboxes never work, cops are always getting called, drug deals, shootings, fights all the time at all hours! We’ve been under “extreme heat” warning and they only have 1 pool open bc maintenance doesn’t want to lose their clubhouse by opening the 2nd pool. None of the promised “amenities” are actually useable.

Water is constantly being cut off or no hot water. Always a water issue.

Sagamore Apartments are under a new company now. They are going out of their way to please us. The new manager is extremely easy to work with and will try to solve all our problems. They have repaved the roads and are in the midst of painting the exteriors. Every work order I have put in is handled very quickly and efficiently. I am a complainer and she seems to understand and get things done. I am very happy now.

Roaches literally everywhere and ticks! Will not come spray your apartment ever. You have to call the office millions of times for them to do nothing. The worst place I have ever lived. Disgusting and HORRIBLE management. Everything breaks, if they do come to fix it it will take weeks if not months. Please find another place to live. Especially if you have kids!!