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Language: English

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View All Hours Office Hours Monday & Tuesday, 9am - 5:30pm Wednesday, 11am - 5:30pm Thursday - Saturday, 9am - 5:30pm Sunday, Closed

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Virginia Fairfax County Reston Charter Oak Apartments

Charter Oak Apartments

11637 Charter Oak Ct, Reston, VA 20190 Property Website

3.5 (16 reviews)

Property Rating

3.5
Good
Out of 5

3.5 Blended Score

See all 16 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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571-520-0818
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  • Monthly Rent

    $1,585 - $2,825

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    960 - 1,160 sq ft

Charter Oak Apartments
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Move-in Special

1/2 month Free Rent | Move-in TODAY!* *Applies to residents with a move-in date between 9/26/2025 and 10/15/2025. Other restrictions may apply. Offer on select apartments only.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
1 Bedroom - Upgraded $1,585 – $2,080 Available Now
1 Bed 1 Bath 960 Sq Ft
1 Bedroom - Classic $2,055 – $2,545
1 Bed 1 Bath 960 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 661-0T2
    price $2,055
    square feet 960
    availibility Now
1 Bedroom - Renovated $1,865 – $2,680
1 Bed 1 Bath 960 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 639-0T2
    price $1,865
    square feet 960
    availibility Oct 19
  • Unit 663-0T1
    price $2,180
    square feet 960
    availibility Nov 7
  • Unit 691-0T1
    price $1,880
    square feet 960
    availibility Nov 15
2 Bedroom - Classic $1,960 – $2,740
2 Beds 1 Bath 1,160 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 641-302
    price $2,080
    square feet 1,160
    availibility Now
  • Unit 663-202
    price $2,115
    square feet 1,160
    availibility Now
  • Unit 669-201
    price $2,115
    square feet 1,160
    availibility Now
  • Unit 673-201
    price $2,180
    square feet 1,160
    availibility Now
  • Unit 657-301
    price $2,045
    square feet 1,160
    availibility Oct 23
  • Unit 667-302
    price $1,960
    square feet 1,160
    availibility Nov 7
  • Unit 657-202
    price $2,130
    square feet 1,160
    availibility Dec 6

2 Bedroom, 1 Bath - Renovated $2,045 – $2,710
2 Beds 1 Bath 1,160 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 667-301
    price $2,150
    square feet 1,160
    availibility Now
  • Unit 655-102
    price $2,045
    square feet 1,160
    availibility Oct 27
  • Unit 691-202
    price $2,160
    square feet 1,160
    availibility Nov 30
  • Unit 699-202
    price $2,160
    square feet 1,160
    availibility Dec 3

2 Bedroom, 1 Bath - Upgraded $1,995 – $2,725
2 Beds 1 Bath 1,160 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 649-201
    price $1,995
    square feet 1,160
    availibility Nov 2
  • Unit 667-0T2
    price $2,165
    square feet 1,160
    availibility Dec 31
3 Bedroom, 2 Bath - Renovated $2,360 – $2,825
3 Beds 2 Baths 1,160 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 641-101
    price $2,360
    square feet 1,160
    availibility Oct 15
  • Unit 641-201
    price $2,360
    square feet 1,160
    availibility Oct 17
1 Bedroom - Upgraded $1,585 – $2,080 Available Now
1 Bed 1 Bath 960 Sq Ft
1 Bedroom - Classic $2,055 – $2,545
1 Bed 1 Bath 960 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 661-0T2
    price $2,055
    square feet 960
    availibility Now
1 Bedroom - Renovated $1,865 – $2,680
1 Bed 1 Bath 960 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 639-0T2
    price $1,865
    square feet 960
    availibility Oct 19
  • Unit 663-0T1
    price $2,180
    square feet 960
    availibility Nov 7
  • Unit 691-0T1
    price $1,880
    square feet 960
    availibility Nov 15
2 Bedroom - Classic $1,960 – $2,740
2 Beds 1 Bath 1,160 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 641-302
    price $2,080
    square feet 1,160
    availibility Now
  • Unit 663-202
    price $2,115
    square feet 1,160
    availibility Now
  • Unit 669-201
    price $2,115
    square feet 1,160
    availibility Now
  • Unit 673-201
    price $2,180
    square feet 1,160
    availibility Now
  • Unit 657-301
    price $2,045
    square feet 1,160
    availibility Oct 23
  • Unit 667-302
    price $1,960
    square feet 1,160
    availibility Nov 7
  • Unit 657-202
    price $2,130
    square feet 1,160
    availibility Dec 6

2 Bedroom, 1 Bath - Renovated $2,045 – $2,710
2 Beds 1 Bath 1,160 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 667-301
    price $2,150
    square feet 1,160
    availibility Now
  • Unit 655-102
    price $2,045
    square feet 1,160
    availibility Oct 27
  • Unit 691-202
    price $2,160
    square feet 1,160
    availibility Nov 30
  • Unit 699-202
    price $2,160
    square feet 1,160
    availibility Dec 3

2 Bedroom, 1 Bath - Upgraded $1,995 – $2,725
2 Beds 1 Bath 1,160 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 649-201
    price $1,995
    square feet 1,160
    availibility Nov 2
  • Unit 667-0T2
    price $2,165
    square feet 1,160
    availibility Dec 31
3 Bedroom, 2 Bath - Renovated $2,360 – $2,825
3 Beds 2 Baths 1,160 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 641-101
    price $2,360
    square feet 1,160
    availibility Oct 15
  • Unit 641-201
    price $2,360
    square feet 1,160
    availibility Oct 17
* Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Basics
    • Due at Application
      • Application Fee Per Applicant
        $50
  • Dogs
      Max of 2
      Restrictions:
      None
      Read MoreRead Less
      Comments
      Breed Restrictions | Restrictions: None
      Read MoreRead Less
    • Cats
        Max of 2
        Restrictions:
        None
        Read MoreRead Less
        Comments
        | Restrictions: None
        Read MoreRead Less
      • Other
      • Parking

      Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

      Details

      Property Information

      • Built in 1970
      • 262 units/3 stories

      Matterport 3D Tours

      2BR,2BA-1160 SF
      1/2

      About Charter Oak Apartments

      What youve always wanted from apartments in Reston, VA. A serene, wooded setting. The vibrant pulse of Reston Town Center within walking distance. The opportunities of a world capital a short drive away. Life at Charter Oak apartments is an exciting succession of days and nights filled with an endless array of things you love to do. At Charter Oak's apartments in Reston, the difference is in the details. Every residence maximizes your comfort and convenience from the spacious floor plans to the rich selection of features. The same is true of the thoughtfully selected amenities that will enhance your free time at these Reston apartments.

      Charter Oak Apartments is an apartment community located in Fairfax County and the 20190 ZIP Code. This area is served by the Fairfax County Public Schools attendance zone.

      Unique Features

      • Engineered Hardwood Flooring
      • Floor-to-Ceiling Windows
      • Membership for Pool, Tennis, Arts, Events
      • Flexible Rent Payment Options with FLEX
      • Ample Storage
      • Fenced-in Dog Park with Bench Seating
      • Kitchen Island
      • Report Rent and Build Credit with IDIQ
      • Spacious 1 & 2 BR Floor Plans
      • Upgraded Finish Package
      • Adjacent to Hidden Creek Country Club
      • Renovated Kitchens
      • Stunning Views
      • Washer & Dryer in All Apartments
      • Housing Choice Voucher Program
      • Open Kitchen Floor Plans

      Contact

      View Property Website
      Language: English
      Open 9am - 5:30pm Today
      • Monday & Tuesday, 9am - 5:30pm
      • Wednesday, 11am - 5:30pm
      • Thursday - Saturday, 9am - 5:30pm
      • Sunday, Closed
      Property Management Company Logo

      Community Amenities

      Pool

      Playground

      Grill

      Pet Play Area

      • Property Manager on Site
      • Pet Play Area
      • Walk-Up
      • Pool
      • Playground
      • Grill
      • Dog Park

      Apartment Features

      Washer/Dryer

      Air Conditioning

      Dishwasher

      High Speed Internet Access

      Hardwood Floors

      Walk-In Closets

      Island Kitchen

      Granite Countertops

      Highlights

      • High Speed Internet Access
      • Washer/Dryer
      • Air Conditioning
      • Heating
      • Cable Ready

      Kitchen Features & Appliances

      • Dishwasher
      • Disposal
      • Ice Maker
      • Granite Countertops
      • Island Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Gas Range

      Model Details

      • Hardwood Floors
      • Carpet
      • Vinyl Flooring
      • Dining Room
      • Walk-In Closets
      • Floor to Ceiling Windows
      • Balcony
      • Patio
      Location Get Directions
      Schools Restaurants Groceries Coffee Banks Shops Fitness
      Amenities
      • Property Manager on Site
      • Pet Play Area
      • Walk-Up
      • Grill
      • Dog Park
      • Pool
      • Playground
      • Engineered Hardwood Flooring
      • Floor-to-Ceiling Windows
      • Membership for Pool, Tennis, Arts, Events
      • Flexible Rent Payment Options with FLEX
      • Ample Storage
      • Fenced-in Dog Park with Bench Seating
      • Kitchen Island
      • Report Rent and Build Credit with IDIQ
      • Spacious 1 & 2 BR Floor Plans
      • Upgraded Finish Package
      • Adjacent to Hidden Creek Country Club
      • Renovated Kitchens
      • Stunning Views
      • Washer & Dryer in All Apartments
      • Housing Choice Voucher Program
      • Open Kitchen Floor Plans
      • High Speed Internet Access
      • Washer/Dryer
      • Air Conditioning
      • Heating
      • Cable Ready
      • Dishwasher
      • Disposal
      • Ice Maker
      • Granite Countertops
      • Island Kitchen
      • Kitchen
      • Microwave
      • Oven
      • Range
      • Refrigerator
      • Gas Range
      • Hardwood Floors
      • Carpet
      • Vinyl Flooring
      • Dining Room
      • Walk-In Closets
      • Floor to Ceiling Windows
      • Balcony
      • Patio
      Expenses
      Recurring
      Assigned Other Parking $30 - $38
      Cat Rent $35
      Dog Rent $50
      One-Time
      Cat Fee $400
      Dog Fee $400
      Office Hours
      Monday 9am - 5:30pm
      Tuesday 9am - 5:30pm
      Wednesday 11am - 5:30pm
      Thursday 9am - 5:30pm
      Friday 9am - 5:30pm
      Saturday 9am - 5:30pm
      Sunday Closed
      571-520-0818
      City - Reston

      Reston, VA takes pride in having been the first modern planned community in the country. Today, it still embodies the vision its founder had so many years ago. A self-sufficient community in a suburban setting, Reston emphasizes convenience and community for a better quality of life.

      The city consists of lakes, pools, apartments, and shopping, each within walking distance of a Reston village center. The heart of the community lies in Reston Town Center, a place to gather, shop, dine, and attend an event!

      Reston has a strong economy that relies heavily on high-tech and information businesses within the region. It’s located in Fairfax County near Washington D.C. and Dulles Airport. Residents express a sense of community and belonging in this neighborly town.

      Learn more about living in Reston 
      Education
      Colleges & Universities Distance
      Colleges & Universities Distance
      George Mason University
      Drive: 13 min 6.6 mi
      NOVA, Loudoun Campus
      Drive: 13 min 6.9 mi
      George Mason Univ., Fairfax
      Drive: 24 min 12.4 mi
      GWU, Virginia Sci. and Tech.
      Drive: 21 min 13.1 mi
      Charter Oak Apartments is within 13 minutes or 6.6 miles from George Mason University. It is also near NOVA, Loudoun Campus and George Mason Univ., Fairfax.
      Schools
      • Public Schools
      • Private Schools
      Lake Anne Elementary
      Public Elementary School
      Grades PK-6
      600 Students
      Attendance Zone
      Hughes Middle
      Public Middle School
      Grades 7-8
      993 Students
      Attendance Zone
      South Lakes High
      Public High School
      Grades 9-12
      2,530 Students
      Attendance Zone
      Reston Montessori School
      Private Elementary School
      Grades PK-3
      182 Students
      Nearby
      Fairfax Christian School
      Private Elementary, Middle & High School
      Grades PK-12
      244 Students
      Nearby
      Berthold Academy for the Gifted and Talented
      Private Elementary & Middle School
      Grades 1-8
      Nearby
      School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

      View GreatSchools Rating Methodology


      Data provided by GreatSchools.org © 2025. All rights reserved.
      Transportation

      Transportation options available in Reston include Innovation Center, Silver Line Center Platform, located 4.1 miles from Charter Oak Apartments. Charter Oak Apartments is near Washington Dulles International, located 7.1 miles or 15 minutes away, and Ronald Reagan Washington Ntl, located 24.1 miles or 37 minutes away.

      Transit / Subway Distance
      Transit / Subway Distance
      Innovation Center, Silver Line Center Platform
      Drive: 7 min 4.1 mi
      Washington Dulles International Airport, Silver Line Center Platform
      Drive: 11 min 6.2 mi
      Herndon, Silver Line Center Platform
      Drive: 16 min 9.8 mi
      Wiehle-Reston East
      Drive: 21 min 13.2 mi
      Reston Town Center, Silver Line Center Platform
      Drive: 22 min 14.3 mi
      Commuter Rail Distance
      Commuter Rail Distance
      Burke Centre
      Drive: 31 min 14.9 mi
      Manassas Park
      Drive: 34 min 18.0 mi
      Backlick Road
      Drive: 33 min 21.1 mi
      Rolling Road
      Drive: 33 min 21.3 mi
      Rockville
      Drive: 36 min 22.9 mi
      Airports Distance
      Airports Distance
      Washington Dulles International
      Drive: 15 min 7.1 mi
      Ronald Reagan Washington Ntl
      Drive: 37 min 24.1 mi
      Somewhat Walkable
      68
      Walk Score®
      Out of 100
      You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
      Good Transit
      53
      Transit Score®
      Out of 100
      The area around this property has good transit with many nearby transportation options.
      -
      0
      Bike Score®
      Out of 100
      You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
      -
      -
      Soundscore™
      Out of 100

      Traffic:

      -

      Airport:

      -

      Businesses:

      -

      Score provided by

      Scores provided by  and

      Score provided by

      Points of Interest

      Time and distance from Charter Oak Apartments.

      Shopping Centers Distance
      Shopping Centers Distance
      The Spectrum At Reston Town Center
      Walk: 15 min 0.8 mi
      Plaza America
      Walk: 17 min 0.9 mi
      Home Depot Shopping Center
      Walk: 18 min 1.0 mi
      Charter Oak Apartments has 3 shopping centers within 1.0 mile, which is about a 18-minute walk. The miles and minutes will be for the farthest away property.
      Parks and Recreation Distance
      Parks and Recreation Distance
      Lake Newport
      Drive: 4 min 1.6 mi
      Lake Anne
      Drive: 5 min 1.9 mi
      Lake Thoreau
      Drive: 6 min 2.5 mi
      Reston Zoo
      Drive: 5 min 2.9 mi
      Lake Fairfax Park
      Drive: 12 min 3.9 mi
      Charter Oak Apartments has 5 parks within 3.9 miles, including Lake Newport, Lake Anne, and Lake Thoreau.
      Hospitals Distance
      Hospitals Distance
      Reston Hospital Center
      Walk: 19 min 1.0 mi
      Inova Fair Oaks Hospital
      Drive: 13 min 6.4 mi
      Inova Fairfax Hospital
      Drive: 23 min 15.0 mi
      Charter Oak Apartments has 3 hospitals within 15.0 miles, the nearest is Reston Hospital Center which is 1.0 mile away and a 19 minute walk.
       
       

      Property Ratings at Charter Oak Apartments

      How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

      Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      3.5
      Good
      Out of 5

      3.5 Blended Score

      16 Renter Reviews

      Share details of your own experience with this property

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      • Rating Low-High
      • Rating High-Low
      1. ...
      2. ...
      3/1/24
      Leasing office staff

      We have enjoyed our stay here during our 12-month lease agreement despite the repairs that needed to be done. We did not encounter any issues with our reserved parking spot during this time aside from another resident parking briefly in our spot. After returning from being away for two weeks literally a a few days before we officially move out of our unit we were welcomed with one of our cars no longer parked in our reserved parking spot that we had paid for the remaining 19 days. Neither of us was notified by leasing office that our car was towed. Never heard of a leasing office assigning a reserved spot that was assigned to a current resident nearly a year ago to a new resident without double checking their records to ensure that spot is actually not currently occupied by another tenant. To future residents make sure you double check with leasing if you find a car parked in the reserved parking spot given to you by leasing office. Please do not assume to tow that car without investigating deeper.

      Property Manager at Charter Oak Apartments, Responded To This Review

      We regret the inconvenience and miscommunication. Please give us a call so we can discuss this situation further.

      7/8/23
      Do Not Move Here!!

      This place is a total dump. Loved there from February 2021 to April of 2023. When we moved in nothing was clean or ready, it was so bad they gave us a month of free rent and tried to lie and say it was a ‘promotion they missed’. Turnover with the office is high; someone new every month. You can’t control your air conditioning or heat, the county does. They turn the water off all the time without any type of notification. They do not do the quarterly inspections like they are supposed to, more like once maybe twice a year. There’s exposed wiring by the playground and the playground itself is a hazard with the swings being broken and it just being old and rusted through. The property is old and crusty and they tried to raise my rent 500 dollars out of nowhere, and even after I moved they tried to charge me double rent for a month I didn’t stay and 200 dollars for literally taking stickers off a wall. Do yourself a favor and do not move here. Horrible property with even crappier staff who don’t give a crap about anyone especially families.

      Property Manager at Charter Oak Apartments, Responded To This Review

      We're sorry to hear about your negative experience during your time at our community. We apologize for any inconveniences you faced during the move-in process and any issues with cleanliness. We strive to provide a comfortable and well-maintained environment for our residents. Regarding the turnover in the office, we understand the importance of consistency and will take your feedback into consideration for improvement. As for the utilities, we rely on the county's regulations for controlling air conditioning, heating, and water services. We apologize if there were any communication gaps regarding water shut-offs. Regarding rent increases and charges, we understand your frustration. We strive to communicate any changes or fees clearly and transparently to our residents. We apologize for any misunderstandings or inconveniences caused. We appreciate your feedback and will use it to improve our services and address the issues you mentioned. If there's anything more you'd like to discuss or clarify, please reach out to our management team. Thank you for bringing these concerns to our attention.

      11/28/22
      Avoid

      The renovated pictures look nice but everything is poorly done. Paint chipping off bathroom tiles, water stains showing through, applicances breaking, heatin/ ac barely works, nails sticking out. Management is horrible and changes every few months. Tow trucks just lurk at night.

      5/17/22
      TERRIBLE management…

      They try to falsely charge you and are raising the rent by 12% for renewal!!!!! Ridiculous. Do not live here

      5/17/22
      Terrible management, even worse apartments

      First, they’re raising the rent 12% in order to renew. There are bugs, leaky windows, A/C is only air with no coolant, parking is absolutely terrible, and management is unresponsive/unhelpful. There is only ONE maintenance guy for the ENTIRE community. Worst place to live.

      8/19/21
      They are often the cheapest and they know it

      They have good rent prices for the area. In return you get property management that arrives late, leaves early, and is generally non-responsive. They sell more non reserved parking than they have, and if someone is stealing your reserved spot it takes forever to get a response (though I did have a friend have their own car towed out of their own spot once). The apartments are not very well insulated, so sound travels pretty far and the ac struggles to keep apartments fully cold. The poor maintenance guy is overworked I believe, as hot water and A/C will go out for hours to a day at a time fairly frequently (once every couple months). So if you’re getting a great price could be worth it.

      7/3/21
      It's not like how it looks

      Please read before you move in. The apartments are very old and there is no management or maintenance to cover it. We are living in a nightmare. We have not had a properly working AC in my apartment since I moved in on May 22. We had initially flagged the AC issues on May 19, when I inspected the apartment prior to moving in. I was told the issue was solved prior to moving in. It was Not. The request was sent through email. We put in a maintenance request on May 23 on the charter oaks portal, it was not answered and I had to call the office to send someone to fix it later that week. The issue was still not fixed, and it was marked as closed for some reason. We added the issue "in my tenant acceptance list" and verbally notified staff on the urgency of the issue when I visited the leasing office to submit the paper. I was told a work order would be put in on that day and someone from maintenance would stop by to look at the issue. I believe this was on May 29th and no one passed by for the next week. - On June 7th I sent this email chain to flag this issue once again, with temperatures at this point reaching 84-86 degrees, and then called the office to make sure this was followed up on. Someone from Maintenance stopped by and drained the AC water. There was no notable effect and the temperature stayed around 85 degrees. I was told that a temporary AC will be installed on June 7th in the afternoon and a Plumber will stop by to fix the pipes on June 8th. I was travelling between June 8th and June 16th, but to my best of knowledge from your staff, the plumber did not stop by before June 11th, based on updates I received from the leasing office. I did however follow up with an email on June 15th to double check if the AC has been fixed, and did not receive an update. - On June 18th, I tried to call the office, with temperatures in the house reaching 87 degrees, I did not get a response. I created a new maintenance request. I called the emergency maintenance number multiple times and left multiple voice mails with nobody from maintenance reaching out or passing by to inspect, or at a minimum send me any sort of update. We had to sleep at a relative's house due to the heat that weekend. Lastly the gave us two portable ac units to cover 1100 sqft apartment with 95 degree heat. And because how they installed them the window is not sealed anymore and bugs are all over the house. We never gets answers, we never see any solution and we just moved in.

      9/22/20
      Drumming Neighbors

      This is a very hard review to make as there are so many Pros to this place but the one Con I have really displaces my entire review unfortunately. Con: NOISE COMPLAINTS: If you want a quiet place to live I do NOT reccomend this place. We have a legitimate drummer below us and have for over a year. I have been complaining, again, for over a year with audio clips of the noise. Often times my emails are completely ignored. Even though when you sign your lease you agree that: "You must keep the volume of any radio, television or musical instrument in the apartment sufficiently low at all times so as not to disturb the other tenants in the apartment community. You may not conduct or permit any vocal or instrumental practice or instruction that disturbs other tenants." So you can have someone literally drumming for hours on end every day for over a year and nothing will be done. We also had a major yellow jacket infestation last fall and the most that was done was setting up some sticky paper in our bedroom window to catch them. I had to go to urgent care several times due to stings. Pros: *Apartments are beautiful. *Amazing walking paths. *Maintenance is taken care of quickly. *Pricing is reasonable.

      6/2/20
      management is horrible

      By far the most poorly run rental company. They are hard to get in touch with and have a tendency to misplace checks into the wrong accounts. They do not up keep any of the community areas up to date to match what they have on their website. The AC consistently goes out as does the water.

      9/5/19
      Faux luxury without working AC

      It's currently 80 degrees in my apartment but as management has allowed the buildings to fall into disrepair I'm not surprised. This is just the latest of many days this summer that mine and the rest of the neighborhood's air conditioning has completely stopped working. A risk for pets and children, a huge annoyance for everyone else, and at the end of the day a giant waste of our utility and rent fees for the lack basic amenities. Parking is horrendous and the front office is disorganized.

      10/23/18
      Definitely the worst apartment I have ever lived in. And we even lived in a "premium renovated" unit.

      For what it’s worth, Charter Oak Apartments (COA) was acquired by Connecticut-based real estate developer Wheelock Communities—the same company that owns the adjacent golf course. Since the acquisition, Wheelock brought in Gates-Hudson, to manage COA back in February. Things have not been the same. My guess is that Wheelock wants to tear down COA and erect new and modern units and has stopped putting any more money into the current buildings. But that’s really bad for those who are still living there. The management staff at COH are rude, insulting, they lie and are very incompetent of handling such a large complex. It seems they are overwhelmed with their work and cannot maintain basic day to day operations. They do not respond to tenant’s requests and they don’t follow through to ensure maintenance has done their job. The units are old and dingy and require better maintenance than what is provided. Rent keeps going up while the living conditions keep going down and management does nothing to maintain the units. Living in building 67 in a terrace we had to endure dismal living conditions. Every day since April, our humidity level was in the high 60 percent range and the last two months it was between 80 and 83%. Our dehumidifier could not keep up since the AC unit kept pumping in stinky, humid, soggy, and musty air all the time. Living in such high humidity ruined our art work, caused excessive mold and mildew growth in the bathroom, caused our food and spices to expire quickly, caused breathing, skin, and allergy issues, our furniture stinks, and just an overall miserable feeling due to constantly sweating all the time. The utility (furnace) room was never maintained and was always filthy and damp from sweating pipes. The ceiling of the utility room had large holes where we were able to hear everything the upstairs folks did and said. They didn’t even buy the correct size filters and just folded over larger filters to fit. Maintenance made 4 trips out to fix my bathroom vent fan and still didn’t work properly. I gave up asking because the fan got worse each trip. No joke! It took maintenance 5 days to find and fix a refrigerator hose that was leaking into our apartment from above. Yup, this is the worst place I’ve ever lived at and now we are much happier since we left. It’s entirely too bad that they are letting the conditions get so bad where tenants are moving out. There are much nicer places to live that are equal in price than COA.

      7/29/17
      Do not rent here, they will charge fraudulently

      I was renting an apartment at charter oak for 10 months, in that ten month period they had attempted to charge me for services I did not use and attempted to double bill me for bills I had already paid. Each time I had to dispute the bills to prevent the charges, and the second time was long and arduous. Save yourself the trouble I went through and rent someplace else

      5/1/17
      We need AC

      As many people have noted, the lack of a modern AC system is a serious problem. The apartments are spacious, the staff are friendly, and the location is great. The utilities are all payable with your rent, which is a nice convenience. The parking and pet fees are a bit annoying, but lower than most places in the area. BUT, for 2-3 months out of the year, you will be extremely uncomfortable because you won't have AC, even when it's 90 outside (and it ends up getting even hotter inside the apartments!) Also, the rates will start out reasonable, but will quickly rise every time you renew, as though they're just daring you to move. Finally, while the staff are very friendly, the response to any concerns is "yeah, that sucks. unfortunately, we're owned by JBG, and we can't make any decisions ourselves, so you'll just have to deal with it. we are really sorry though." I will say that, to their credit, I had an issue with parking once, and after contacting JBG directly, I was able to get it resolved. But it's a pain to try and contact the corporate office for every issue. I should be able to work with the people who run my own apartment complex. I'm on my third lease for my current apartment, so things obviously can't be that bad. But as I lie here in my 90 degree apartment, sticking to my sheets, and watching my puppy panting, I think I'm probably going to move on. (And most of my neighbors are saying the same.) The lack of AC--and the fact that Charter Oaks doesn't even *care*--is probably enough to warrant the hassle of moving.

      10/12/15
      Beautiful, quiet, friendly neighborhood close to Reston Town Center

      We are more than happy with our apartment at Charter Oak! It's within a beautiful wooded area right next to a beautiful golf course. The neighborhood is quiet, peaceful, and everyone is super friendly. It's pet friendly, clean, and the community is well maintained, with outdoor grilling areas and a play ground. The office and maintenance staff are great and respond within a day to all requests. The apartments are well kept and most of them are newly renovated. The community is conveniently located within walking distance to Reston Town Center, two miles from the metro, and fifteen minutes to Dulles airport. A great place to live!

      9/2/15
      Count your blessings..

      My apartment has been an absolute blessing to me. Not only did I move in when I needed to but the apartment that was assigned to me ended up not being available so they waived my fees on another one because the rent was more expensive, so it has balanced out for my length of the lease. Two, there seems to be no problem with me enjoying a cup of coffee everyday or every other day from the leasing office. Matter of fact, one of the ladies said I could have her portion so help myself. I really enjoy this place!

      8/30/15
      Charter Oak Ct.

      The complex is older but the staff do a great job of maintaining the buildings. Great location in walking, a short walk to Reston Town Center and Lake Anne Village but without paying Reston Town Center rent. It's also close to the New Silver Line for easy commutes.

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      Charter Oak Apartments Photos

      • 2BR,2BA-1160 SF

      • Outdoor Gas Fire Pit Patio with Modern Lounge Area

      • Community Golf Course

      • State-of-the-Art Built-In Gas Grilling Station & Picnic Area

      Models

      • 1 Bedroom

      • 1 Bedroom

      • 1 Bedroom

      • 2 Bedrooms

      • 2 Bedrooms

      • 2 Bedrooms

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      Frequently Asked Questions
      Which floor plans are available, and what are the price ranges?

      Charter Oak Apartments has one to three bedrooms with rent ranges from $1,585/mo. to $2,825/mo.

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      You can take a virtual tour of Charter Oak Apartments on Apartments.com.

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      11637 Charter Oak Ct

      Reston, VA 20190

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