Callen

The apartment is located near to my convenience. It is also near to the I-5 (exit 114 and 111). The community is pretty quiet and cozy.

Callen is a quiet community. Staff is friendly and knowledgeable about any questions you may have. Good place for anyone.

I rented from here for 2 years. Save yourself the headache of living here. The first year was great especially as I was moving from out of state during peak COVID shutdowns. Upon my year lease renewal, the problems started. Refusal to give me a year lease (6,7,8, and 9 months were offered). The same thing occurred the second renewal term with a significant increase in rent (1,2,3,4,5, and 6 month terms were offered). Upon move out I never received a statement within the 21 days. Instead, I had to contact their corporate office myself to find out additional move out charges had been added in addition to keeping my security deposit. Had I not done this I likely would have been sent to collections. The negative reviews regarding Callen are true, read through them before you apply for an apartment. Safety wise, the gate has been broken for nearly a year and there were several instances of a man outside my apartment complex yelling, crying, and breaking things during the summer of 2021. I paid rent on time and paid for professional cleaners when I moved out. If you do rent from here know your tenant rights and be aware you will likely owe money upon move out.

Other than the dog problem. This is a nice are to live but very noisy at times due to the dogs barking all the time.

Mostly, I think ?? Service here is very good. Staff always addresses any concerns. Grounds are usually very clean.

Callen Is a very nice community located perfectly in hawks prairie area of Lacey. it's easy to get to the freeway, shopping is close by the amenities are nice there are a lot of military veterans and current military people who live here.

I love living in the Callen Community. Its very clean and quite. Excellent management and staff.

Callen has been amazing from the start! I was deployed and buying my first apartment for my return and they walked me through so much. The apartment complex is always clean and they are amazing with communication. I have, and will continue to, highly recommend Callen Apartments to anyone I know that is looking.

I absolutely love our apartment. It is starting to feel more at home with every touch we add to it. I highly recommend meeting with the leasing staff and scheduling a tour to fit the right fit for you!

I love my new home at Callen! The layout allowed me to setup a home where each section is divided (kitchen, living room, bedroom) and feels cozy! Staff is super nice and helpful. The neighborhood is quiet and everyone has been very nice and friendly! My toddler also loves it here and we are thankful to have found our new home here.

No other apartment complex has come close to what i want out of community the way Callen has. It's why I've been here for 7 years

Callen makes a good effort to make sure their residents are happy!!

This was a very easy move for me. I was helped through the entire process even though it was all online. The location of these apartments are perfect. It met all my needs.

Great location. Close to everything and close to JBLM.

Nice management

Awesome

office staff sweeps every problem under the rug. They invalidate your concerns and needs and instead makes excuses and accuses you for them. They belittle you. We had a mold problem since we were the ground floor and they assumed it was because we didn’t wipe our windows down often, when it was us wiping our windows down that found the black mold to begin with. When my husband went to speak with them explaining that I’m pregnant and high risk given I also have asthma they told us to clean it ourselves and it happens in ground floor apartments. We tried to break our lease and they want to charge us every month until our lease is up. They also refused to do a mold test and instead called it mildew and swept it under the rug DO NOT LIVE HERE.

Beautiful Apartments at a decent price conveniently located around major shopping areas and restuarants.

The apartment is great but the great staff is what sold us on the leasing here!

Good location. Gabby is great manager and is very helpful in times of need. Dog park is a good touch.

So far I am very happy with my apartment design, upgrades, and parking. The concierge service seems to be a nice feature. Everthing is tidy, well cared for, and well organized.

wonderful home of several years

Extremely clean and quiet, yet child and pet friendly

My experience so far has been great I was really surprised with how well they landscaping is kept up with and the amenities in our home are great havent had any problems what so ever

Living here has been a good experience for us. The staff is wonderful. I highly recommend Brittany Lane Apartments

Brittany Lane is set in an ideal location, close to shopping and restaurants. The community itself affords many options, with beautiful upgrades. Im so glad I found it.

Clean and safe environment for children and there families

Caitlyn Julie and Gabby are very friendly and I always say hi to each one.

Pretty great atmosphere between residents and staff is very friendly as well. Enjoying my apartment home and the onsite gym as well.

Brittany Lane apartments are very nice, property is clean and well maintained. Staff in the office as well as with the maintenance staff are very kind and helpful. Apartments have been remodeled nicely. Rent seems high but actually is comparable to the rent structures in this area. No regrets moving here over a year ago.

Old apartment, with old and. Token appliances such a fridge, washer/dryer and faucets!! We moved in and have 2 water leakages within 1 week. Our faucets handles had mold in it and everything breaks easily since everything is old. Also our windows were extremely dirty upon move in if I would have known that this place only cares if the lawn is mown but not how the apartments look like i would have never moved here. Outside nice, inside dirty and nasty. Can’t wait until my lease is over and ready to move somewhere better

Great look! Staff is amazing and courteous. Comfortable and definitely animal and people friendly

Brittany Lane Apartments is a conveniently located, clean, and affordable apartment complex with great staff who is friendly and knowledgeable!

Come and check out the Brittany Lane Apartments, the aprtments are kept up well and roomy, the staff is courteous. It is very convenient to the I-5 freeway. Come and take a tour, you'll be glad that you did.

Brittany Lane has had a management change it was nice before but now I have seen even more positive changes at Brittany Lane a great place to live

Great community, priced within the range for what you get out of it. Its a solid 7-8/10. But of course thats just based off of opinion and definitely worth checking out.

When you need a home with all the comforts and the best location, look no further than this gated community that's tailored to you

Staff is very knowledgeable and my interaction with them are always a great experience

A surprisingly quite community in the middle of a major shopping center.

Wonderful management, spacious apartments, and great on site amenities as well as convenience to local amenities.

I love living here. They are very accommodating , there were a few things i needed for my apartment i ask and they were done.

Don't rent from this place? Management ignore valued tenants complaints regarding how other tenants that's just moved would have loud music and arguing at late hours of the night. Instead of citing them they asking which apartment or tenant is making the complain.im not a tenant but I'm a visitor and I've sent an emailed to management is asking me who I'm visiting and which apartment. That don't matter do your job and fix the problem with the tenants that are disturbing other valued tenants!!! They need to get them out because reading other reviews these are the same tenants that I'm referring to !!

If I had known how dirty the apartment would be upon move in, I would have never moved in. The apartment was filthy, there were broken appliances, and remnants of a previous pet. Although the manager tried to address each issue, there are simply too many issues and Mission Rock only cares about its' bottom line. Don't rent from this place. I can't wait until my lease is up!

Do not recommend this place. The office management is horrible. The things that come with the appartment are cheap and break easily. I got an apartment with broken stuff already. It was horrible. Bathroom was dirty. Paint stains everywhere in the counter. I had to point all that out to management so they do not charge me for all that at the end of my lease. However, they find a way to charge you for something anyways. The office doesnt help you at all. They make mistakes all the time and are way too arrogant to admit their mistakes. So they just laugh at it (like if u were laughing too). and it stinks because somehow the dumpster they have gets overflowed some times per month. So, you never know what illnesses this is causing you. Oh and try not to pay anything extra because they will find a way to keep your money to them. They say it is the move out expenses and even if you clean the apartment even cleaner than when they gave u the appartment, they still charge you. They give you all the excuses possible to keep your money. Do not stay there. Management is really bad and the price of those appartments is not worth the money you pay for them at all. I moved out of there as soon as my lease ended and found a way better place. Im not going back to those apartments and I do not recommned them to anybody.

Very friendly staff and the neighborhood is quiet. Perfect location that has everything you need in walking distance

I'm in the United States military which gives me the opportunity to move across the country, and even other countries. Therefore giving me a good understanding of good and bad apartments. "Brittany Lane Apartments" is a great place to live with higher than average facility's. Their pool is clean, along with the weight room, and hot tub area. All of the facilities activity areas are pass code locked so no worry of strangers or people who don't belong. They also have different size apartments that give you options to best accommodate your family. The location could not be any better! You are less than 5 miles away from multiple fast food chain restaurants, grocery stores, thrift shops, hardware stores, and even a commercial gym. Living here raises the bar on future housing accommodations I will seek in the future. Over all "Brittany Lane Apartments" is a quiet, clean, convenient, and affordable place to set up your new home.