Brook Highland Place

La verdad es una muy buena sona para vivir los encargados excepcionales en especial las que hablan espanol

Why is it poor? Horrible move in experience, no statement when paying rent, apartments are falling apart, amenities are crap on the grounds. Renovated anpartments are not renovated at all but you pay a higher price, like missing items you are suppose to have are not there. Random charges for no reason and no way to check why you were charged. And the list goes on. Just moved here 2 months ago and still finding/having issues. I am already looking for a new place to move. Maintenance is helpful and friendly.

My opinion is to look elsewhere. Maintenance doesn’t maintain & it’s not safe.

I had been looking around for a new living situation for a while now and I am so glad I came across Brook Highland. The apartments are so nice and the area is well maintained. I also really appreciate the staff being so helpful. I spoke with Madison on multiple occasions, and I feel like she really cared about helping me. Thank you!

With all the amenities available, one must have a peculiar reason not to stay at Brook Highland Place! Even the staff are living it up at Brook Highlands Place. Everyday I am checking my email. A couple times a month Brook Highland Place are announcing events located in the apt complex clubhouse. Lol,Free stuff! The way I see it, our money is not only going towards rent, but also the events. It's a bonus considering the rent price is fair compared to the surrounding areas. Im happy here! Peace!

I have lived in the apartment complex for 3 years I have had nothing but great things for me here , the management is very nice they if they are busy they will always get with you , if i have any maintenance issues its no later than 24 hrs ot if its an emergency they will come out. The complex is clean and quite I haven't had any problems living here.

I have been a resident here for almost 5 years and I can truly say that I can call this my home and I love the new management team and office workers. Everyone that works in the office now is extremely nice and helpful and I hope it stays this way. I may leave if they ever try to leave me. Susan, the manager is great and is always available and willing to talk when needed. She will listen and address your concerns and within days, it is fixed! I love her, she's awesome! Kim and the other guy is great as well. Having a great office team and maintenance team that is very helpful is a big plus when shopping around for apartments. This is the reason why I plan to live here much longer than originally planned. Brook Highland is great community and quiet and I never have any problems. The only thing that I may fix would be the parking and the dog poop but that's not too much of a big deal and I understand that that just come with apartment living. This place is definitely worth my 5 stars!!!!

I Must Say! Brook Highland Apartments will be getting a 5 STAR rating from me! Moving from Texas knowing nothing about Birmingham or the area was very difficult! I applied at this property not knowing what side of town it was on or what It looked like just seeing pictures. The applying process went great! Rates are a bit high, but we are in a nice area so I would understand why the rent is high. I love my apartment! The grounds are always kept CLEAN. Parking can be a hassle but its not a problem. The maintenance team is awesome, not only do they fix your work order in a timely matter but they also say Good Mornings when they see you! The staff that you really have to get to know is KIM & LAUREL .They both are very professional, respectful and have great personality!!!. For the ones that has had a bad experience with this property, please understand you live in an Apartment community. Things happen that are out of their and our control. As long as you work with them, you will have a great experience just as I am. KEEP UP THE GREAT WORK GUYS! THANK YOU FOR ALL THAT YOU DO! :)

I absolutely enjoy living here. I am super thankful for Kim and Susan in the leasing office on lakeside! They were so extremely helpful when i lost my apartment key and mailbox key. The most compassionate people ever!!!

This is a great community. It was 10 years ago and still is today. Great schools! And the upgrades are phenomenal!

I have lived in this complex for over two years. The new management has really made amazing changes. There have been many activities that have been put together by the staff. Some of the activities are movie nights, pool parties, pizza parties, and FREE work out classes, just to name a few. There have been many enhancements. It really has made this complex feel more like a little community. The area is very clean and quiet. The landscaping is maintained on a regular basis. I called into the office to report a minor maintenance issue and they handled it right away. Not only did they come within 15 minutes, but they also replaced all of the light bulbs that were bad. I didn’t even have to mention it!!!! I love living here!!!!!!!

Brook Highland is a wonderful place to live. We have had nothing but wonderful experiences. Management is great and all maintenance issues were taken care of within 24 hours. The people in the office are awesome and always gets things done. I have a 3 yr old and she loves the playground on the Park side! The new management has made so many wonderful changes to the property; there is now free WiFi by the pool and gym and they are building this beautiful walking path around the lake!!

Comfortable and spacious! Staff is always friendly

I am due to move into my apartment in the next couple of weeks. The grounds of the complex are just beautiful! Heavily wooded, and surprisingly quiet. While only one person manned the office...she was very friendly, and informative. She answered all my questions, and was very knowledgable of the area. Looking forward to being a resident of the complex!