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  • Primary Photo - Blu
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Tour Options: In-Person, Video Video Tours Many properties are now offering LIVE tours via FaceTime and other streaming apps.

Language: English

Open 10am - 5pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

Blu media gallery Unit
call 737-747-7763
Floor Plan View Body
Texas Travis County Austin Windsor Hills Blu

Blu

9500 Dessau Rd, Austin, TX 78754

3.7 (29 reviews)

Property Rating

3.7
Good
Out of 5

3.7 Blended Score

See all 29 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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  • Monthly Rent

    $737 - $5,596

  • Bedrooms

    Studio - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    400 - 1,060 sq ft

Blu
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Move-in Special

Now Offering Up To 8 WEEKS FREE! *Restrictions Apply. Select Units Only.

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
A1 $737 – $2,914
Studio 1 Bath 400 Sq Ft
16 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2-0236
    price $737
    square feet 400
    availibility Now
  • Unit 2-0118
    price $845
    square feet 400
    availibility Now
  • Unit 2-0214
    price $864
    square feet 400
    availibility Now
  • Unit 2-0209
    price $939
    square feet 400
    availibility Now
  • Unit 2-0136
    price $970
    square feet 400
    availibility Now
  • Unit 2-0234
    price $789
    square feet 400
    availibility Jul 23
  • Unit 2-0220
    price $789
    square feet 400
    availibility Jul 25
  • Unit 2-0135
    price $824
    square feet 400
    availibility Jul 27
  • Unit 2-0116
    price $824
    square feet 400
    availibility Jul 31
  • Unit 2-0126
    price $899
    square feet 400
    availibility Jul 31
  • Unit 2-0239
    price $939
    square feet 400
    availibility Jul 31
  • Unit 2-0216
    price $813
    square feet 400
    availibility Aug 9
  • Unit 2-0208
    price $789
    square feet 400
    availibility Aug 19
  • Unit 2-0105
    price $967
    square feet 400
    availibility Sep 12
  • Unit 2-0218
    price $802
    square feet 400
    availibility Sep 16
  • Unit 2-0139
    price $932
    square feet 400
    availibility Oct 1

A2 $818 – $2,991
Studio 1 Bath 454 Sq Ft
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1-0825
    price $939
    square feet 454
    availibility Jul 25
  • Unit 1-1122
    price $985
    square feet 454
    availibility Aug 2
  • Unit 1-0726
    price $818
    square feet 454
    availibility Aug 7
  • Unit 1-1112
    price $849
    square feet 454
    availibility Aug 19
  • Unit 1-1123
    price $834
    square feet 454
    availibility Aug 20
  • Unit 1-0811
    price $842
    square feet 454
    availibility Sep 2
  • Unit 1-1121
    price $827
    square feet 454
    availibility Sep 14
  • Unit 1-0916
    price $992
    square feet 454
    availibility Sep 16
  • Unit 1-0713
    price $992
    square feet 454
    availibility Sep 24
  • Unit 1-0711
    price $917
    square feet 454
    availibility Sep 28

A3 $1,033 – $3,270
1 Bed 1 Bath 614 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1-0612
    price $1,159
    square feet 614
    availibility Now
  • Unit 1-0116
    price $1,234
    square feet 614
    availibility Now
  • Unit 1-0436
    price $1,138
    square feet 614
    availibility Jul 31
  • Unit 1-0111
    price $1,173
    square feet 614
    availibility Jul 31
  • Unit 1-0232
    price $1,033
    square feet 614
    availibility Sep 16
  • Unit 1-0236
    price $1,113
    square feet 614
    availibility Sep 17
  • Unit 1-0623
    price $1,168
    square feet 614
    availibility Oct 11

B1 $1,356 – $5,596
2 Beds 2 Baths 813 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1-1025
    price $1,356
    square feet 813
    availibility Jul 28
  • Unit 1-1221
    price $1,565
    square feet 813
    availibility Jul 31
  • Unit 1-1412
    price $1,550
    square feet 813
    availibility Aug 16
  • Unit 1-1021
    price $1,468
    square feet 813
    availibility Sep 4

B2 Call for Rent Not Available
2 Beds 2 Baths 1,060 Sq Ft
A1 $737 – $2,914
Studio 1 Bath 400 Sq Ft
16 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2-0236
    price $737
    square feet 400
    availibility Now
  • Unit 2-0118
    price $845
    square feet 400
    availibility Now
  • Unit 2-0214
    price $864
    square feet 400
    availibility Now
  • Unit 2-0209
    price $939
    square feet 400
    availibility Now
  • Unit 2-0136
    price $970
    square feet 400
    availibility Now
  • Unit 2-0234
    price $789
    square feet 400
    availibility Jul 23
  • Unit 2-0220
    price $789
    square feet 400
    availibility Jul 25
  • Unit 2-0135
    price $824
    square feet 400
    availibility Jul 27
  • Unit 2-0116
    price $824
    square feet 400
    availibility Jul 31
  • Unit 2-0126
    price $899
    square feet 400
    availibility Jul 31
  • Unit 2-0239
    price $939
    square feet 400
    availibility Jul 31
  • Unit 2-0216
    price $813
    square feet 400
    availibility Aug 9
  • Unit 2-0208
    price $789
    square feet 400
    availibility Aug 19
  • Unit 2-0105
    price $967
    square feet 400
    availibility Sep 12
  • Unit 2-0218
    price $802
    square feet 400
    availibility Sep 16
  • Unit 2-0139
    price $932
    square feet 400
    availibility Oct 1

A2 $818 – $2,991
Studio 1 Bath 454 Sq Ft
10 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1-0825
    price $939
    square feet 454
    availibility Jul 25
  • Unit 1-1122
    price $985
    square feet 454
    availibility Aug 2
  • Unit 1-0726
    price $818
    square feet 454
    availibility Aug 7
  • Unit 1-1112
    price $849
    square feet 454
    availibility Aug 19
  • Unit 1-1123
    price $834
    square feet 454
    availibility Aug 20
  • Unit 1-0811
    price $842
    square feet 454
    availibility Sep 2
  • Unit 1-1121
    price $827
    square feet 454
    availibility Sep 14
  • Unit 1-0916
    price $992
    square feet 454
    availibility Sep 16
  • Unit 1-0713
    price $992
    square feet 454
    availibility Sep 24
  • Unit 1-0711
    price $917
    square feet 454
    availibility Sep 28

A3 $1,033 – $3,270
1 Bed 1 Bath 614 Sq Ft
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1-0612
    price $1,159
    square feet 614
    availibility Now
  • Unit 1-0116
    price $1,234
    square feet 614
    availibility Now
  • Unit 1-0436
    price $1,138
    square feet 614
    availibility Jul 31
  • Unit 1-0111
    price $1,173
    square feet 614
    availibility Jul 31
  • Unit 1-0232
    price $1,033
    square feet 614
    availibility Sep 16
  • Unit 1-0236
    price $1,113
    square feet 614
    availibility Sep 17
  • Unit 1-0623
    price $1,168
    square feet 614
    availibility Oct 11

B1 $1,356 – $5,596
2 Beds 2 Baths 813 Sq Ft
4 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1-1025
    price $1,356
    square feet 813
    availibility Jul 28
  • Unit 1-1221
    price $1,565
    square feet 813
    availibility Jul 31
  • Unit 1-1412
    price $1,550
    square feet 813
    availibility Aug 16
  • Unit 1-1021
    price $1,468
    square feet 813
    availibility Sep 4

B2 Call for Rent Not Available
2 Beds 2 Baths 1,060 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $200
  • Application Fee
    $50
  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Comments:
    No weight limit
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $400
  • Pet deposit
    $0
  • Pet Limit
    2
  • Comments:
    No weight limit
  • Parking
  • Covered
    --
    Assigned Parking
  • Other
    Surface and Carport parking available. There is a $15 Surface Parking fee and $30 Carport Parking fee. Call our Leasing Center for additional details.
    $15/mo
  •  
  • Garage
    --

Details

Property Information

  • Built in 1984
  • 269 units/3 stories

Matterport 3D Tours

2-0121: A1; 400sq
1/4

About Blu

Welcome to Blu Apartments, where modern living meets comfort in the heart of Austin, TX. Choose from spacious one- and two-bedroom floor plans designed with your lifestyle in mind. Each apartment features in-home washers and dryers, air conditioning, generous closet space, and a fully equipped kitchen perfect for home cooking. Unwind on your private patio or balcony, and bring your petsbecause we know theyre family too. Enjoy resort-style community amenities including two sparkling swimming pools with spa and sun deck, BBQ and picnic areas, and more. Come discover the perfect blend of convenience and relaxation at Blu Apartments. Schedule your tour today!

Blu is an apartment community located in Travis County and the 78754 ZIP Code. This area is served by the Austin Independent attendance zone.

Unique Features

  • Smart Home
  • Upgraded Appliances
  • Door to Door Valet Trash
  • Modern Interior Paint Finishes
  • Washer & Dryer In Select Units
  • Beautifully Landscaped
  • Courtyard with Picnic Area
  • Cyber Café
  • Well Lit Parking Area
  • Professional On-Site Management
  • 2 Leash Free Dog Parks
  • Outdoor Kitchens
  • 24-Hour Answering Service
  • Hardwood-Style Flooring
  • Outdoor Pool Table
  • Package Receiving
  • Sparkling Swimming Pools
  • Clothes Care Center
  • Convenient Online Payments
  • Fitness Studio
  • New Pool Lounge Area
  • Online Maintenance Requests
  • Outdoor Grills & Picnic Area
  • Patios/Balconies
  • Yard*
  • New Online Services
  • Parking
  • Pool View

Contact

View Property Website
Language: English
Open 10am - 5pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

Clubhouse

Recycling

Business Center

Grill

Property Services

  • Community-Wide WiFi
  • Wi-Fi
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Curbside
  • Trash Pickup - Door to Door
  • Recycling
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Public Transportation

Shared Community

  • Business Center
  • Clubhouse
  • Lounge

Fitness & Recreation

  • Fitness Center
  • Spa
  • Pool
  • Playground

Outdoor Features

  • Sundeck
  • Courtyard
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Island Kitchen

Granite Countertops

Highlights

  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Fireplace
  • Framed Mirrors

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Carpet
  • Tile Floors
  • Dining Room
  • Vaulted Ceiling
  • Bay Window
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
  • Deck
  • Yard
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Community-Wide WiFi
  • Wi-Fi
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Trash Pickup - Curbside
  • Trash Pickup - Door to Door
  • Recycling
  • Renters Insurance Program
  • Online Services
  • Planned Social Activities
  • Pet Play Area
  • Public Transportation
  • Business Center
  • Clubhouse
  • Lounge
  • Sundeck
  • Courtyard
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Spa
  • Pool
  • Playground
  • Smart Home
  • Upgraded Appliances
  • Door to Door Valet Trash
  • Modern Interior Paint Finishes
  • Washer & Dryer In Select Units
  • Beautifully Landscaped
  • Courtyard with Picnic Area
  • Cyber Café
  • Well Lit Parking Area
  • Professional On-Site Management
  • 2 Leash Free Dog Parks
  • Outdoor Kitchens
  • 24-Hour Answering Service
  • Hardwood-Style Flooring
  • Outdoor Pool Table
  • Package Receiving
  • Sparkling Swimming Pools
  • Clothes Care Center
  • Convenient Online Payments
  • Fitness Studio
  • New Pool Lounge Area
  • Online Maintenance Requests
  • Outdoor Grills & Picnic Area
  • Patios/Balconies
  • Yard*
  • New Online Services
  • Parking
  • Pool View
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Tub/Shower
  • Fireplace
  • Framed Mirrors
  • Dishwasher
  • Disposal
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Tile Floors
  • Dining Room
  • Vaulted Ceiling
  • Bay Window
  • Walk-In Closets
  • Window Coverings
  • Balcony
  • Patio
  • Deck
  • Yard
Expenses
Recurring
Unassigned Other Parking $15
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $400
Dog Fee $400
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
737-747-7763
Neighborhood

Windsor Hills is a small neighborhood along Interstate 35. This area is filled with modern apartment homes, senior living communities, and churches. There are several schools here as well. The northeastern border of town houses the neighborhood’s closest commercial center, offering furniture retailers, home improvement stores, and storage centers. For more access to diverse eats and several movies theaters, locals just have to drive a few exits down Interstate 35.

On the outer corner of town, locals frequent Gustavo L. Garcia District Park with a basketball gymnasium, climbing wall, computer room, and fitness center. This area is ideal for commuters looking for a quiet place to live in a convenient location. Downtown Austin is only 20 minutes away, giving quick access to the University of Texas at Austin campus along with thrilling nightlife, interesting attractions, and more.

Learn more about living in Windsor Hills 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Austin C.C., Northridge Campus
Drive: 11 min 5.6 mi
University of Texas at Austin
Drive: 11 min 7.0 mi
Austin C.C., Rio Grande Campus
Drive: 13 min 8.5 mi
Austin C.C., Eastview Campus
Drive: 15 min 8.5 mi
Blu is within 11 minutes or 5.6 miles from Austin C.C., Northridge Campus. It is also near University of Texas at Austin and Austin C.C., Eastview Campus.
Schools
  • Public Schools
  • Private Schools
Graham Elementary School
Public Elementary School
Grades PK-5
475 Students
Attendance Zone
Cedars International Academy
Charter Elementary & Middle School
Grades PK-8
382 Students
Nearby
Dobie Middle
Public Middle School
Grades 6-8
618 Students
Attendance Zone
Northeast Early College High School
Public High School
Grades 9-12
1,019 Students
Attendance Zone
Holy Word Christian Academy
Private Elementary & Middle School
Grades K-8
8 Students
Nearby
Victory Christian Center School
Private Elementary, Middle & High School
Grades PK-12
145 Students
Nearby
Lake Travis STEM Academy
Private Elementary, Middle & High School
Grades K-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Austin include Crestview Station, located 3.9 miles from Blu. Blu is near Austin-Bergstrom International, located 16.6 miles or 27 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Crestview Station
Drive: 7 min 3.9 mi
Highland Station
Drive: 7 min 4.0 mi
Mckalla Station
Drive: 9 min 4.5 mi
Kramer Station
Drive: 9 min 5.3 mi
M L King Jr Station
Drive: 13 min 7.5 mi
Commuter Rail Distance
Commuter Rail Distance
Austin
Drive: 16 min 9.7 mi
Taylor Amtrak
Drive: 37 min 25.1 mi
Airports Distance
Airports Distance
Austin-Bergstrom International
Drive: 27 min 16.6 mi
Car-Dependent
45
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Some Transit
32
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Somewhat Bikeable
44
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Blu.

Shopping Centers Distance
Shopping Centers Distance
Rundberg Center
Walk: 16 min 0.8 mi
Rundberg Square Shopping Center
Walk: 16 min 0.9 mi
9010 PLAZA
Drive: 2 min 1.3 mi
Blu has 3 shopping centers within 1.3 miles, which is about a 2-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Jourdan-Bachman Pioneer Farms
Drive: 6 min 2.8 mi
Copperfield Nature Trail and Park
Drive: 6 min 3.5 mi
Walnut Creek Park
Drive: 7 min 4.7 mi
Thinkery
Drive: 10 min 4.9 mi
Beverly S. Sheffield Northwest District Park
Drive: 12 min 5.5 mi
Blu has 5 parks within 5.5 miles, including Jourdan-Bachman Pioneer Farms, Copperfield Nature Trail and Park, and Walnut Creek Park.
Hospitals Distance
Hospitals Distance
Cross Creek Hospital
Walk: 20 min 1.0 mi
Dell Children's Medical Center of Central Texas
Drive: 9 min 4.4 mi
Austin State Hospital
Drive: 11 min 6.7 mi
Blu has 3 hospitals within 6.7 miles, the nearest is Cross Creek Hospital which is 1.0 miles away and a 20 minute walk.
Military Bases Distance
Military Bases Distance
Fort Hood
Drive: 83 min 67.6 mi
Randolph Air Force Base
Drive: 90 min 73.8 mi
Blu is 67.6 miles from Fort Hood, and is convenient to other military bases, including Randolph Air Force Base.
 
 

Property Ratings at Blu

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
3.7
Good
Out of 5

3.7 Blended Score

29 Renter Reviews

Share details of your own experience with this property

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  • Most Helpful
  • Rating Low-High
  • Rating High-Low
  1. ...
  2. ...
12/29/22
Roaches +Bed Bugs + water outage & Internet issues +

No safety 1000s of roaches n bugs Water leak , AC Heater issues Front office is unresponsive No service Lot of bills Welcome to 9500

Property Manager at Blu, Responded To This Review

Your review is concerning for us. We are unable verify you as a current resident. We ask that you please reach out to our team at (512) 982-0193 where we can better assist you with more information.

9/25/21
Best apartment with very reasonable rent

We recently moved into the apartment and all the issues were fixed within two days by leasing office.apartments are very spacious and the rent is best one can get in Austin.

Property Manager at Blu, Responded To This Review

We appreciate your review. We're delighted to have you as a happy resident and thank you for choosing 9500 Apartments as your home! Sincerely, Jacqulene M., Community Manager 9500MGR@cushwake.com

7/3/21
DO NOT RENT

If I could leave less than one star I would. I lived in this apartment complex for the duration of a little more than a year, from May 2020 to June 2021 and I have never been more appalled at the a property conducts business. They do not care about the tenants and they do not take care of maintenance issues despite numerous requests and outreach. In fact, upon arrival from an out of state trip, I discovered that not only did maintenance come to the apartment but they left the door open, removed things from the storage on the patio and left everything out. Not only did this ruin everything I have in storage but also scarred the daylights out of me when I returned home to find my apartment in a disarray. I am a 50+ year old woman who lives by herself, so you can imagine my fear. After notifying The property manager she said she would get back to me. Two weeks went by and nothing. Maintenance never notified me via email text phone call or anything that they were going to be in the apartment. Extremely wrong of property management! I called every day since then to get clarification or resolve on this and nothing. Also, when I would visit the office to get an answer to a question or to get clarification on something that was going on no one was ever in the office. In fact upon move out, I was scheduled to go in and sign a release that I was leaving, giving them my 60 days, with a scheduled 9 AM appointment on Monday morning. I took off of work to be in the office and the property manager didn’t even bother to show up. I sat there for 45 minutes and was informed by the other woman in the office that she had “car trouble” and would call me when she got in the office. Staff did NOT call me to tell me that she had arrive later that day or to schedule a subsequent appointment. At 3 PM the following Wednesday I called up to the office again to ask why someone hadn’t reached out. Apparently the property manager just decided she wasn’t gonna show up for three days. So I was then left struggling trying to figure out how to give my notice because the notice was due on Wednesday. The other staff didn’t know how to except notice of leaving or how to get a hold of the property manager. These apartments are dated, old, and gross!I have never in my life been more upset with a business or a property management. This apartment complex is AWFUL to say the least! I highly suggest whoever is living there or who is looking to live there to think twice!

Property Manager at Blu, Responded To This Review

Hi, We recently took over the community as new management and look forward to the exciting changes ahead. We'd love the opportunity to improve your review. If you have any suggestions please do not hesitate to stop by the front office and let us know what we can do. I hope that we can resolve any issue that you are experiencing.

7/3/21
Roaches. Nonexistent repairs. People are moving out.

Don’t rent here. The staff doesn’t respond to my emails so I have to pay $35 extra every month because they haven’t updated my renters insurance. They sent automated emails every couple of days to say they are “assisting” with people applying for renters assistance programs which nobody cares about we just care out repairs etc.. There too many roaches no matter how clean I keep it. I can see light and hear people on the other side of the wall from the GIANT holes in the kitchen ceiling that the apartment people have neglect to repair for months. I have a 2 bath, 1 bathroom doesn’t have a working toilet, the other doesn’t have a working sink. Every week I see another person move out. Bottom line was with COVID and the Winter Storm they couldn’t adapt to meet business needs, which included taking care of its residents.

Property Manager at Blu, Responded To This Review

I completely understand your frustration and sincerely apologize for any delays in addressing these matters. I'd like to start by letting you know that our team is so grateful for the patience you've given us. We'd love a chance to turn your experience around and offer you the professional service you deserve. Please take a moment to contact me so that we may properly address your concern. Sincerely, Jacqulene M., Community Manager 9500MGR@cushwake.com

5/22/21
Staff say whatever they want but it's not true

My friend had lived here for a while now and I've visited it on multiple occasions. I was getting ready to call 9500 my new home but then something unpleasant happened. My car was towed from the lot. My friend said that it was fine to park anywhere as long as it was not in the reserved spaces. I have visited the complex many times and he had other visitors over his time there and had never had anyone's car towed. The lot is never even half full to say that visitor cars create an issue. He went to the office to confirm that it was ok to park in any open space and they did say that same thing. The tow company refused to accept it as fact. I then called the office and spoke to an assistant manager and she once again confirmed that as long as my car is not in reserved or handicapped space it is not subject to towing. Regardless of all the reassuring from the leasing office, the tow company did not recognize it and did not release my car until I paid. I reached out to corporate and received no response even though they respond to all bad reviews urging everyone to reach out to them - silence in my case. This situation left me financially strained and gave me a great deal of anxiety. If the leasing office personnel and an assistant manager are saying things that are not actually true how can I trust them enough to live there?

Property Manager at Blu, Responded To This Review

Thank you for your honesty. I'm so disappointed that your experience has been anything less than exceptional. On behalf of our team, I'd like to apologize for the parking inconvenience as I completely understand your frustration. We strive to provide our residents and prospective residents with the absolute best service and living quality; I can see we have fallen short in doing so for you and hope that you'll give us a chance to change your impressions. Sincerely, Jacqulene M., Community Manager 9500MGR@cushwake.com

5/13/21
Horrible staff

Phones aren't tended to. I had to drive an the way there. Front desk person was so Rude, zero knowledge about polices, didn't wear a mask, didn't let me in the office to show anything. Referred me to the website. When I asked to speak with someone who knows something she asked me to leave and talk to the manager when she's back.

Property Manager at Blu, Responded To This Review

On behalf of our team, I am so sorry to hear about this experience. We strive to make any prospective residents feel welcomed and comfortable in our community so we're disheartened that this was not the case for you. I would love the chance to make this right and show you why 9500 is a wonderful community to call home. Please reach out to me via email so that I improve your experience and schedule a time to meet with you. Sincerely, Jacqulene M., Community Manager 9500MGR@PinnacleLiving.com

3/17/21
Worst place ever

9500 is absolutely the worst apartment I have ever lived in in my entire life. They don't answer emails, phone calls and will just straight up lie to your face like its nothing. They charged the full month rent when I went almost a complete month without water. Meaning I couldn't shower, do dishes, wash clothes, brush my teeth, flush my toilet, shave or even wash my hands. It was completely unsanitary and unacceptable. The apartment did NOTHING to make this right. or even attempt to reimburse residents. Also I live on the 3rd floor, I came home from lunch to find a giant rat in my apartment, anyone who's ever been to my place can tell you how neat I keep it. I've never paid for pest control at any apartment except this one yet this is the first time I've ever seen a freaking rat in my so called luxury apartment. This place is an absolute joke no one should ever have to be ripped off this way and they should be closed down and put out of business asap.

Property Manager at Blu, Responded To This Review

Dear Resident, thank you for your feedback. We are sad to hear about your recent experience and would like to work to resolve it as soon as we can. It's our top priority to ensure our residents are treated with the dignity and respect they deserve and we apologize for anything less. Will you take a moment to email me directly? I would like to make sure we treat this encounter with the utmost care. Hope to hear from you soon, Jacqulene M., Community Manager 9500MGR@PinnacleLiving.com

3/11/21
Hate it! please stay away

Awful apartment, awful management. Stay far away. They have an absolutely awful roach problem they do next to nothing about. They DO NOT answer calls OR emails. The price is low for a good reason ...

Property Manager at Blu, Responded To This Review

Thank you for your rating of our community. We're disappointed to see that you are not enjoying yourself as fully as we'd hoped. Please contact our office as soon as you're able and we'd be happy to listen to the suggestions, general questions, or concerns that you may have. Sincerely, Jacqulene M., Community Manager 9500MGR@PinnacleLiving.com

1/20/21
YES

YES

9/11/20
the rent is... (Verified Renter)

the rent is going up and the apartment are old

9/5/20
Overall, the apartment... (Verified Renter)

Overall, the apartment community met my needs, but response to service requests and response from front office staff in a timely manner could be better.

8/29/20
Lugar tranquilo, nunca... (Verified Renter)

Lugar tranquilo, nunca falta limpieza de areas verdes y areas de uso en la comunidad como piscina y laundry.

6/1/20
The property is... (Verified Renter)

The property is clean, the staff is friendly and helpful.

3/30/20
Some of the... (Verified Renter)

Some of the utilities are a little old ...for example lately my ac doesnt quite cool up like when I moved in..need to get fixed,other then that it's a pretty amorable community.

2/26/20
Maintenance try to... (Verified Renter)

Maintenance try to do the best but it's only a couple guys for 2 appartment properties, all it's to old and a/c system very inefficient and costly my electric bill easily reach 180 on summer.

1/13/20
Easy access to... (Verified Renter)

Easy access to stores major roads.Easy exit and entrance with 2 drive ways.

1/13/20
I've tried to... (Verified Renter)

I've tried to get friends to move here but they don't like the neighborhood. Long time residents remember when Rundberg did not have a good rep. I love it and I 've always felt safe. The one problem is I used the new 9500 cafe portal to get email address to send insurance rider for my renewal and I haven't gotten a response. All the ones I have in my historty haven't worked

1/13/20
1. Would not... (Verified Renter)

1. Would not recommend due to wasted charge for door trash pick that I will never use, I do mean never. I'm guessing the # of Cats hanging around is due to the trash by apartments. 2. Also, Internet is not Time Warner-Spectrum (I lived here when TWC installed Cable and Internet). My understanding is that it is Kadirnet, had never heard that name until I had an Internet issue.

8/22/19
Wonderful community

I moved here last year. I absolutely love the front office staff. They are very helpful and answer all of my questions when I need help. They have two pools and a cute gym area. Pet friendly and well kept.

6/17/19
Good and bad

Okay I wanna start off by pointing out the good of the place. Office staff is very friendly and will help out with most stuff like lost mail etc. parking isn't to bad as of lately now that they started towing cars that are in wrong spots or have been parked for a while and no signs of use. They post events and new stuff that is happening around the area and at the apartment to try and get people engaged in festivities and what not. Moving on to bad from my experience here. My lease is almost up and I haven't had to many problems over all one minor gripe I want to put is there is regular parking and compact parking people with small cars take up the regular sized spots when they could be parking in compact car parking for someone like me with a truck is forced to park there and almost takes up 2 spots. Another thing is and I wish i could add video and or pictures to this review, maintenance doesn't do all that much at least not for my concerns. My upstairs neighbors laundry room leaks water from their laundry room down into my laundry room and patio coming from the boards and almost floods my laundry room weekly or whenever they do their laundry and it has caused a considerable amount of black mold. Which Maintenance has done nothing about even with making a service request several weeks ago. My lease is almost up and unless they can guarantee me a newer renovated apartment away from this building with the same rent I will not be renewing my lease and going somewhere else. Thank you for your time for whoever read all of this.

Property Manager at Blu, Responded To This Review

Hello, We would like to know your apartment #. and we can help you more. We apologia that you are experiencing this issue. Sincerely, Jackie Medina

4/5/19
I love!!

Excellent place, good deal with the office staff, clean and friendly atmosphere, and good work with the maintenance staff.

Property Manager at Blu, Responded To This Review

Thank you! We always encourage feedback from our residents and your feedback is especially nice! We sincerely appreciate you taking the time to review 9500 and will do our very best to keep you happy! Should you need anything, please feel free to contact us. 512-834-9718community email mgr9500@dayrise.com Community website link liveat9500apartments.com

6/1/18
Friendly staff, nice apts

I'm looking forward to moving here as soon as possible. The lady who worked in the front is very sweet and knowledgeable I think her name is Ashley, she wasn't bothered by all of the questions I had. The location is very convenient it's close to many popular fast food joints and also I35. The apartments look very nice both inside and out and have plenty of amenities not to mention fun events for the faithful residents many of which have been in those apts. for years Oh and by the way you get your own backyard also which is always a perk!

Property Manager at Blu, Responded To This Review

Thank you for your kind review! We're delighted to hear that you've enjoyed your stay with us and especially Ashley! If you need anything at all, please don't hesitate to reach out.

4/12/18
Do not rent from these monsters

Office staff very rude. They were condescending and did not listen. The lease was the most arduous lease I've ever signed. We came in originally they gave us thier ":Sample lease for us to go over" and when we came back they gave us a completely different lease with 21 addemdums. Felt very bate and switchy. Two of the addemdums included signing away your rights to 24-hr notice of entry and of our rights to a sue. One even stated that if you left a bad review anywhere about the property, that would be grounds for lease termination. They do not take damage deposits, but use a scamy service called, Deposit ID. They post postponed our move in date and changed our apartments and when we came in to pickup the keys, the staff was very rude. We decided to not take the keys and not live with these monsters. We still have not received a refund for the deposit ID even though we never moved in.

Property Manager at Blu, Responded To This Review

Hi There,Thank you so much for taking the time to leave a review. We're sorry you were not able to have a 5-star experience with us. While all of our residents do have to follow our legal contract, we apologize for any clerical errors. Once again, thank you so much for taking the time to leave a review and please give us a call if there is anything we can do for you.

3/23/16
Management

Im a current tenant living hear for two years. I want to focus my review on the new management. Just why are renovations being done here? Particularly painting of all front doors orange and putting up wood on the front facing exterior and under the kitchen Windows? They are unfinished surfaces that not only look extremely ugly but they serve no function. The trees some years old have been chopped completely off and the beautiful flowing hedges I believe they were gardenias had been all chopped completely off? Why? Isn't there city ordinances that prohibit killing off trees in Austin? Personally, I felt like crying because they were well manicured and obviously carefully chosen plant species for the area and landscape. It only increased the property value. So why make such a move? I know one thing making a move is what I'm about to do even if I have to cancel my lease early and pay the fee. Since new management, Vesta group took hold of this property to manage, there were nothing but homeless people or previously -homeless people, obvious drug addicts/ or drug dealers, and recently paroled individuals gaining residence here. Now I don't know if they are on leases, but I do know that my neighbor isn't on the lease because he told all of us neighbors that live in building one. Obviously, I immediately smirked as I knew that sub leasing is a direct violation of every tenants lease contract. You know if you're by yourself and discrete and quiet it's one thing, but if you are cohabiting with two other adults and 3 dogs and have all types of visitors at every time of the night and early morning like 3am, it is quite another. I don't agree that new management is practicing safe methods in management. If A crime is committed on this property by one of these off-lease individuals, there is absolutely no way management can trace liability and culpability if these individuals pick up and run. Good luck to my fellow neighbors that been honest, lease compliant, and quiet. It's to these people that make up communities with integrity, Thank you for making this community livable.

3/14/16
Wonderful place

Visit this place last week !love new management personal they told me they are new and love costumer service everybody so friendly .

3/11/16
Great place to live

I went to check the pricing .and like the costumer service and the property is really nice and clean .I really like the fact the my needs where important to them . was looking for one bedroom first floor they dint have available .but I was put on wait list .

9/1/15
Reaching for more

I moved to Marlborough Square Apartments 6months ago due to my budget. I had to choose a neighborhood i would normally stay away from, but i have really enjoyed my decision. The apartments have recently been remodeled they provide free cable,HBO,internet, pest control,fireplace,laundry room and a pool. There is a recreation center within walking distance to the complex along with a park. It is 10minutes from down town Austin. I assume being in a neighborhood that is considered Austins worst to be a bad experience and i was planning on moving as soon as my budget permitted,however, 685 a month for a one bed room home enjoying the perks in saving money...

7/31/15
Bad Management

Management makes promises that she doesn't keep. I've been promised a new bath tub to replace broken one since I moved in two leases ago and every time I bring it up, she says in two weeks. Still hasn't happened. Everything from broken fence outside to ants and mold goes unattended. Can't find a better apartment I can afford.

9/4/13
Marborough Square Apartments

My experence when renting here has been a mess to begin with the apartment was supposed to be remodeled with new carpwt and yes there is new carpet but its on top of the old. There is many layers of lumpy paint on the walls.There are many issues. The dishwasher is old and smells like a sewer, doors wont close, water leaking under the sink, the paint job has overspray on everything. if you can find anothor place to rent I would advise it. this place is a dump. The Management says they will fix stuff just to get you out of their office.

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Blu Photos

  • Blu

  • 2-0121: A1; 400sq

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  • Studio

  • Studio

  • The Essex

  • 1 Bedroom

  • The Birmingham

  • 2 Bedrooms

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Blu has studios to two bedrooms with rent ranges from $737/mo. to $5,596/mo.

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You can take a virtual tour of Blu on Apartments.com.

What neighborhood is the property located in?

Blu is in Windsor Hills in the city of Austin. Here you’ll find three shopping centers within 1.3 miles of the property. Five parks are within 5.5 miles, including Jourdan-Bachman Pioneer Farms, Copperfield Nature Trail and Park, and Walnut Creek Park.

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9500 Dessau Rd

Austin, TX 78754

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