Haven Birkdale Village

The problem started from the very day I moved in with accounting problems with my prorated rent. After I moved in, I discovered that the area was super noisy and there were frequent incidents where the cops had to come and even a SWAT team one time. I vacated a long time ago, but now their enforcing an extra months rent even though I told them I was moving out in an email. Guess I'll be handling this in court. Look elsewhere!

Birkdale Haven is an incredibly magical place to live. I could list the amenities of the area but you can easily see google the stores and restaurants. But the TRUE amenities are the staff and management that run this community. Savannah, to start really helped me and my family not only navigate the application but everything else after move in. She continually checks on us and if there are issues she jumps on the opportunity to fix it for us. She is a huge reason WHY I chose to live here. The rest of the staff is also amazing. They have so many parties and events that keep us connected as community. If you find this gem, consider yourself lucky!

This property is amazing. I love living here and I never plan to move. Great location.

I’ve lived here over a year and can honestly say I would not recommend, especially with the insane rates they are currently offering. It may look like a fun spot and the leasing office may be responsive as a future resident, but living here is much different. There is no notification from the office about road closures, construction, or any other activity that may impact your enjoyment of your home. Parking is not enforced, so it’s difficult to find a spot close to your building. There is frequently litter throughout, especially if you are close to the Walgreens. The pool has been closed more this summer than it has been open and when it’s open it’s not even enjoyable because it’s the temperature of bath water. The office does not care about its residents and will often only respond after multiple follow up emails. Crime is increasing with Fink’s broken into twice in the last two weeks, once during the day. Traffic is loud if you live on the main stretch. Also beware that your rent will likely increase $300-500 based on conversations I’ve had with long time residents after I received an increase with little time before I needed to give notice to move out.

I currently live here, have put in service request twice and still not been fixed. The leasing office never answers the phone so you have to go down there to get help. I can’t wait to move out.

Nice enough is the best thing I can say here, at least until there's a problem that needs to be resolved. Door frames literally rusting and rotting for years, unfixed despite complaint, passive aggression when asking for timelines on fixes (assuming you get a response at all), adding additional fees for things out of the blue, and management spending their time and tenant money on tequila parties during working hours. The current status of Birkdale renting is the same as the construction in the Common area; a nice aesthetic veneer on top of an empty, corporate, and ill-maintained structure. Rent here if you have extra money burning a hole in your pocket and don't care if you're ever helped after signing the lease. Be warned; the new management spent a ton of money on new development in the Commons and are trying to make up for it by increasing rent as much as possible without any regard for longtime tenants. YOU ARE NOT A MEMBER OF ANY COMMUNITY HERE - you exist to them only to pay them money and they will actively try to price you out of your own home so they can get some other schmuck in. Prices 2 years prior to this review were less than half what they are today across the board.

During my 15-month lease any overall pleasantness was mostly nonexistent. Right when I moved in it was relatively quiet. Then all the construction started...and didn't stop once. I work from home, so I had to constantly apologize for the sheer amount of noise day after day during meetings: the deafening sound of putting in Sephora, then the re-painting of every building (that is still going on...) and the sounds of the crew's lifts and sprayers going 9-10 hours a day, the two back-to-back water main breaks, the gas leak requiring the emergency evacuation of the entirety of Birkdale. Living in Birkdale you accept there will be noise outside of your control; the general din of restaurant-goers, pedestrians, and vehicle traffic are expected. In addition to all the aforementioned noise, the property decided to add speakers all throughout The Grove so now you had no choice but be forced to listen to whatever music they had playing. Typically low-key pop music, but it wasn't quiet and was played from ~8AM-9PM...every day. Birkdale has embraced it's outdoor living spaces for patrons, but takes zero consideration for the tenants in the ~400 units on-site. I did not accept my lease renewal offer (which was ridiculously overpriced) and chose to move out. When I turned in my keys I was told by a leasing rep that I would receive my security deposit within a week. I didn't. After many unanswered calls/emails, someone finally answered saying they didn't see my response about a forwarding address, but they'd forward to the corporate accounting team and a check would be cut within 2 weeks. Didn't happen. Then after another round of daily emails and phone calls, someone responded via email saying corporate takes about 30 days to issue security deposit checks. 30 days has come and gone - no check. After trying calls/emails again, I decided to drop in. I was told there was "turnover" and a community director told me to send her an email with my information. There were prospective tenants in the office, and she was very clearly trying to push me out the door so they wouldn't hear my complaints. I tried calling twice and the automated system stated no one was available to answer the phone (which was typical) and after sending an email I get an automated response saying the recipient was out-of-office for the next three days. Today is the 51st day after moving out. Still nothing. If you are thinking about moving here and happened to read through all this...don't do it.

Do NOT move to this dump. As a resident I would have recommended all to come here back in 2020/2021, but the new management has driven this community in to the ground and are the worst. The residence areas are trashed by construction crews who give little to no care about any who reside here or the premises; and the janitorial staff is nonexistent now leaving our common areas filthy, disgusting, and foul smelling. The bugs that have crawled in due to careless acts by these crews leaving doors and windows open have caused us weeks of attempts to clean up and exterminate out of our own pockets. Management? A complete joke. Add to that the constructon noise around the clock even weekends, constant crime, random teenagers sitting on your cars as they hang out in our "secured" parking area, and this place is not worth even half the cost we pay. Beware, go else where avoid at all cost.

Birkdale village is a great place to live. The rare time we have an issue, the maintenance staff is right on it. The maintenance supervisor, Josh, and his tech, Mason, are wonderful.

It’s been a great place to live with a fantastic maintenance staff. Both Josh and Mason are great in answering requests in a timely fashion and also being very professional.

Wonderful experience living here. Josh and Mason with maintenance are great!

I love living at Birkdale Village! It is such a friendly and safe environment. The staff is always willing to help with any questions I may have. You can't beat the location! I don't see myself moving anytime soon.

If youre looking for friendly atmosphere and ease of shopping and good eating, Birkdale Village is where you need to be. Management is very professional and cater to all needs.

Excellent place to live!

Excellent

Love my apartment, the neighborhood. Great maintenance service and friendly staff.

We moved to Huntersville and intended to buy a home. We rented at Birkdale Village while we were house hunting. After living here for a few weeks we changed our lease from 4 months to a year and we have been here for 9 years. Living at Birkdale Village is convenient and entertaining. All the services you need are close by and recreation possibilities are endless.

Being a senior citizen, this area is fantastic. I live in an elevator building, I can walk to loads of wonderful restaurants, Walgreens, retail stores, Total Wine, Barnes and Noble, Dentists, even a Rehab center. I like the diversity of Birkdale, everyone is very friendly.

Excellent location. Amber and Laura were simply awesome throughout the process.

I love apartment living - window stuck - I contact maintenance thru the portal and its done and completed without taking time from my busy workday!

Love the Birkdale community. I commute weekly, and really love the area!

Everything at your foot steps.

I like this community because the environment here is beautiful. What I really like is it's very near to shpos and restaurants , actually everthing is a walk from the apartment and also very close like 5 mins drive to target, lowes and all other Shopping malls, Restaurants and grocery stores. This place is very commute to travel in buses like 5 minutes walk from the apartment.

Excellent place to live and play! Everything is so convenient, the grounds are always gorgeous and the apartments are large enough to actually be called an Apartment Home!

Birkdale is perfect for me. Even though I dont drive, I find life completely doable here!everyone on the staff has been extremely welcoming and helpful.

We love living here at Birkdale. Convenient, Professional, Clean only begin to describe our experience here. We are very happy to be long time residents.

Great community ... apartments are poorly managed

I look forward to coming home everyday, because I love it here so much.

Maintenance is always great.

Birkdale Village is an attractive, convenient, safe and fun place to live. One observation, that I think is very important, is that there always seems to be an ongoing effort to improve the entire property and the experience of all who live here or visit.

We love our apartment and the neighborhood here in Birkdale very much!

Nice Community

LOVE everything about the neighborhood and the apartment so far. Very quiet, can not hear neighbors at ALL! Could stay here forever. We love it!

Great for young couples. Convenient date nights, bike riding and a fun experience overall.

Wonderful place to call home

Great location and community, but overpriced.

Its a great place to live!

This property is an excellent example of how to mix residential and commercial in a village like atmosphere. Its the new urban experience!

Very convenient location, friendly staff, and nice amenities.

Birkdale Village apartments have been a breath of fresh air when I think of other apartment complexes I've lived at previously. The community and location are excellent. People are friendly and considerate. Very dog friendly. Management and maintenance staff are very responsive and friendly. Hands down, it is the best apartment complex I've lived at.

Great staff! Great community! Convenient to everything!

I LOVE IT HERE! Its a wonderful place to come home to!

Always happy to come home. Always feel comfortable and safe. Never have to walk far for a movie and a bite to eat. Privacy is respected. Lots of friends for social gatherings.

Great environment with a gracious living experience.

Apartment was very clean and nicely furnished. Apartment building is not well build and can hear neighbors talking and walking up the outside stairs. But my neighbors were relatively quiet so not an issue. There was a dog barking in neighborhood early morning and had to call police for disturbing the peace complaint. Hope it is over now. In general, would rent again.