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Tour Options: Self-Guided Self-Guided Tours Available This community supports self-guided tours that offer prospective residents the ability to enter, tour, and exit the property without staff assistance. Contact the property for more details.

Language: English

Open 10am - 6pm Today

View All Hours Office Hours Monday, Closed Tuesday - Friday, 10am - 6pm Saturday, 10am - 5pm Sunday, Closed

Birch Creek media gallery Unit
call 650-644-4762
Floor Plan View Body
Any
Any
Under $900
$900 - $1,800
$1,800 - $2,700
Over $2,700
Any
Any
1
2
Any
Any
1+
2+
8 Units
Unit 151
|
Plan A2
|
$3,095
1 Bed, 1 Bath, 800 Sq Ft
Available Now
Unit 024
|
Plan A2
|
$3,135
1 Bed, 1 Bath, 800 Sq Ft
Available Now
Unit 032
|
Plan A2
|
$2,858
1 Bed, 1 Bath, 800 Sq Ft
Aug 10
Unit 179
|
Plan A1
|
$2,899
1 Bed, 1 Bath, 550 Sq Ft
Aug 22
Unit 160
|
Plan A2
|
$2,814
1 Bed, 1 Bath, 800 Sq Ft
Aug 28
Unit 165
|
Plan A1
|
$2,917
1 Bed, 1 Bath, 550 Sq Ft
Aug 30
Unit 059
|
Plan B1
|
$3,799
2 Beds, 2 Baths, 1,060 Sq Ft
Sep 4
Unit 126
|
Plan A2
|
$3,221
1 Bed, 1 Bath, 800 Sq Ft
Sep 14
California Santa Clara County Mountain View Birch Creek

Birch Creek

575 S Rengstorff Ave, Mountain View, CA 94040

4.3 (13 reviews)

Property Rating

4.3
Great
Out of 5

4.3 Blended Score

See all 13 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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650-644-4762
Property Management Company Logo
  • Monthly Rent

    $2,814 - $3,799

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    550 - 1,060 sq ft

Birch Creek
Property Management Company Logo
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Birch Creek offers convenient amenities and spacious apartments in Mountain View, CA, with parking, water, energy, and trash all included in the rent. Select apartments feature walk-in closets, stunning cabinetry, updated countertops, and spacious floor plans. Enjoy the convenience of an in-home washer/dryer set in our two-bedroom homes. Residents enjoy year-round access to our heated swimming pool, clubhouse, and on-site fitness center. Just three miles away from the 101, 85, and 237 Freeways, Birch Creek apartments provide close proximity to the best of Silicon Valley. Located just minutes from Google Headquarters, NASA Ames Research Center, and Stanford University, our Mountain View apartments place you exactly where you need to be. Visit Birch Creek today for a tour of your next apartment home.

Read More

Pricing & Floor Plans

filter results by bedrooms
Cost Calculator: Estimate your monthly and one-time fees.
Plan A2 $2,814 – $3,221
1 Bed 1 Bath 800 Sq Ft $550 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 151
    price $3,095
    square feet 800
    availibility Now
  • Unit 024
    price $3,135
    square feet 800
    availibility Now
  • Unit 032
    price $2,858
    square feet 800
    availibility Aug 10
  • Unit 160
    price $2,814
    square feet 800
    availibility Aug 28
  • Unit 126
    price $3,221
    square feet 800
    availibility Sep 14

Plan A1 $2,899 – $2,917
1 Bed 1 Bath 550 Sq Ft $500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 179
    price $2,899
    square feet 550
    availibility Aug 22
  • Unit 165
    price $2,917
    square feet 550
    availibility Aug 30
Plan B1 $3,799
2 Beds 2 Baths 1,060 Sq Ft $700 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 059
    price $3,799
    square feet 1,060
    availibility Sep 4
Plan A2 $2,814 – $3,221
1 Bed 1 Bath 800 Sq Ft $550 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 151
    price $3,095
    square feet 800
    availibility Now
  • Unit 024
    price $3,135
    square feet 800
    availibility Now
  • Unit 032
    price $2,858
    square feet 800
    availibility Aug 10
  • Unit 160
    price $2,814
    square feet 800
    availibility Aug 28
  • Unit 126
    price $3,221
    square feet 800
    availibility Sep 14

Plan A1 $2,899 – $2,917
1 Bed 1 Bath 550 Sq Ft $500 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 179
    price $2,899
    square feet 550
    availibility Aug 22
  • Unit 165
    price $2,917
    square feet 550
    availibility Aug 30
Plan B1 $3,799
2 Beds 2 Baths 1,060 Sq Ft $700 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 059
    price $3,799
    square feet 1,060
    availibility Sep 4
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the Cost Calculator to add these fees to the base price.

  • One-Time Move-In Fees
  • Administrative Fee
    $0
  • Application Fee
    $52
  • Parking
  • Covered
    Updating this. One Assigned Carport Space is included in Rent.
    $60/mo
  • Storage Fees
  • Storage Unit
    $0/mo

Details

Lease Options

  • 3 - 13 Month Leases
  • Short term lease

Property Information

  • Built in 1968
  • 184 units/2 stories

Matterport 3D Tours

1/9
Property Site Map
Any
Any
Under $900
$900 - $1,800
$1,800 - $2,700
Over $2,700
Any
Any
1
2
Any
Any
1+
2+
8 Units
Unit 151
|
Plan A2
|
$3,095
1 Bed, 1 Bath, 800 Sq Ft
Available Now
Unit 024
|
Plan A2
|
$3,135
1 Bed, 1 Bath, 800 Sq Ft
Available Now
Unit 032
|
Plan A2
|
$2,858
1 Bed, 1 Bath, 800 Sq Ft
Aug 10
Unit 179
|
Plan A1
|
$2,899
1 Bed, 1 Bath, 550 Sq Ft
Aug 22
Unit 160
|
Plan A2
|
$2,814
1 Bed, 1 Bath, 800 Sq Ft
Aug 28
Unit 165
|
Plan A1
|
$2,917
1 Bed, 1 Bath, 550 Sq Ft
Aug 30
Unit 059
|
Plan B1
|
$3,799
2 Beds, 2 Baths, 1,060 Sq Ft
Sep 4
Unit 126
|
Plan A2
|
$3,221
1 Bed, 1 Bath, 800 Sq Ft
Sep 14

About Birch Creek

Birch Creek offers convenient amenities and spacious apartments in Mountain View, CA, with parking, water, energy, and trash all included in the rent. Select apartments feature walk-in closets, stunning cabinetry, updated countertops, and spacious floor plans. Enjoy the convenience of an in-home washer/dryer set in our two-bedroom homes. Residents enjoy year-round access to our heated swimming pool, clubhouse, and on-site fitness center. Just three miles away from the 101, 85, and 237 Freeways, Birch Creek apartments provide close proximity to the best of Silicon Valley. Located just minutes from Google Headquarters, NASA Ames Research Center, and Stanford University, our Mountain View apartments place you exactly where you need to be. Visit Birch Creek today for a tour of your next apartment home.

Birch Creek is an apartment community located in Santa Clara County and the 94040 ZIP Code. This area is served by the Mountain View Whisman attendance zone.

Unique Features

  • Grey on grey finish package
  • Large closet
  • Patio/balcony
  • Updated interior
  • Walk-in closet
  • Black appliances
  • Closet built-ins
  • Grey on white finish package
  • Patio/ balcony
  • Home purchase plan
  • Moving services with Move Matcher
  • Breakfast bar
  • Build credit score with RentTrack
  • Ceiling fan
  • Stand-alone shower
  • Swiss elm on white finish package
  • Courtyard view
  • Oak on sand finish package
  • Smart home package
  • Deposit free with Rhino
  • Night Patrol
  • Pool view
  • Airbnb-friendly
  • Bi-Weekly Payment Program
  • Lifestyle services powered by Amenify
  • Parking included
  • Water/Sewer/Gas/Trash and 1 Parking Space included
  • Wood plank flooring
  • Corner location
  • Pet Friendly
  • Resident app
  • Washer and dryer
  • Water/Sewer/Gas/Trash included

Contact

View Property Website
Language: English
Open 10am - 6pm Today
  • Monday, Closed
  • Tuesday - Friday, 10am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Clubhouse

  • Laundry Facilities
  • Clubhouse
  • Lounge
  • Multi Use Room
  • Walk-Up
  • Fitness Center
  • Sauna
  • Spa
  • Pool

Apartment Features

Washer/Dryer

Dishwasher

High Speed Internet Access

Walk-In Closets

  • High Speed Internet Access
  • Washer/Dryer
  • Ceiling Fans
  • Smoke Free
  • Dishwasher
  • Granite Countertops
  • Stainless Steel Appliances
  • Quartz Countertops
  • Walk-In Closets
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Clubhouse
  • Lounge
  • Multi Use Room
  • Walk-Up
  • Fitness Center
  • Sauna
  • Spa
  • Pool
  • Grey on grey finish package
  • Large closet
  • Patio/balcony
  • Updated interior
  • Walk-in closet
  • Black appliances
  • Closet built-ins
  • Grey on white finish package
  • Patio/ balcony
  • Home purchase plan
  • Moving services with Move Matcher
  • Breakfast bar
  • Build credit score with RentTrack
  • Ceiling fan
  • Stand-alone shower
  • Swiss elm on white finish package
  • Courtyard view
  • Oak on sand finish package
  • Smart home package
  • Deposit free with Rhino
  • Night Patrol
  • Pool view
  • Airbnb-friendly
  • Bi-Weekly Payment Program
  • Lifestyle services powered by Amenify
  • Parking included
  • Water/Sewer/Gas/Trash and 1 Parking Space included
  • Wood plank flooring
  • Corner location
  • Pet Friendly
  • Resident app
  • Washer and dryer
  • Water/Sewer/Gas/Trash included
  • High Speed Internet Access
  • Washer/Dryer
  • Ceiling Fans
  • Smoke Free
  • Dishwasher
  • Granite Countertops
  • Stainless Steel Appliances
  • Quartz Countertops
  • Walk-In Closets
  • Balcony
  • Patio
Expenses
Recurring
Unassigned Covered Parking $60
Office Hours
Monday Closed
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 5pm
Sunday Closed
650-644-4762
City - Mountain View

Located in the heart of Silicon Valley, Mountain View is a wonderful place to put down roots. This lavish city houses many high-tech companies, like Google. This bustling city has nearly 80,000 residents and continues to increase in popularity. Named for its scenic views of the Santa Cruz Mountains, Mountain View will leave you speechless with its incredible views of mountains, waterscapes, cityscapes, and open land.

Mountain View Whisman School District houses public schools in the area such as Mountain View High. Highly rated public schools, as well as private schools, are an asset to the community’s strength and educational growth. Historical homes have become landmarks to the city, such as the Rengstorff House, and there’s an abundance of public parks and open green space nearby. Shoreline Lake and Park are complete with a boathouse where you can bike, run, or simply relax lakeside.

Learn more about living in Mountain View 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Foothill College, Middlefield
Drive: 6 min 2.1 mi
Foothill Coll., Los Altos
Drive: 10 min 3.7 mi
Stanford University
Drive: 13 min 5.0 mi
De Anza College
Drive: 13 min 7.2 mi
Birch Creek is within 6 minutes or 2.1 miles from Foothill College, Middlefield. It is also near Foothill Coll., Los Altos and Stanford University.
Schools
  • Public Schools
  • Private Schools
Mariano Castro Elementary
Public Elementary School
Grades K-5
248 Students
Attendance Zone
Kathryn Hughes Elementary
Public Elementary School
Grades K-5
270 Students
Nearby
D. J. Sedgwick Elementary
Public Elementary School
Grades K-5
367 Students
Nearby
Isaac Newton Graham Middle
Public Middle School
Grades 6-8
881 Students
Attendance Zone
Los Altos High
Public High School
Grades 9-12
2,141 Students
Attendance Zone
Quantum Camp
Private Elementary & Middle School
Grades 1-8
Nearby
St. Joseph Catholic
Private Elementary & Middle School
Grades PK-8
188 Students
Nearby
Khan Lab School
Private Elementary, Middle & High School
Grades K-12
Nearby
Waldorf School Of The Peninsula
Private Middle & High School
Grades 6-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Mountain View include Mountain View Station, located 1.7 miles from Birch Creek. Birch Creek is near Norman Y Mineta San Jose International, located 11.5 miles or 17 minutes away, and San Francisco International, located 24.6 miles or 33 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Mountain View Station
Drive: 3 min 1.7 mi
Mountain View Station
Drive: 3 min 1.7 mi
Whisman Station
Drive: 6 min 2.9 mi
Middlefield Station
Drive: 8 min 3.6 mi
Bayshore Nasa Station
Drive: 7 min 3.9 mi
Commuter Rail Distance
Commuter Rail Distance
San Antonio
Drive: 3 min 1.2 mi
Mountain View Caltrain Station Southbound
Drive: 4 min 1.7 mi
Mountain View
Drive: 5 min 1.9 mi
California Avenue
Drive: 8 min 3.8 mi
California Avenue Caltrain Station Southbound
Drive: 9 min 4.1 mi
Airports Distance
Airports Distance
Norman Y Mineta San Jose International
Drive: 17 min 11.5 mi
San Francisco International
Drive: 33 min 24.6 mi
Very Walkable
77
Walk Score®
Out of 100
If you enjoy walking, you’ll enjoy renting in this area! It’s a very walkable neighborhood.
Some Transit
47
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Biker's Paradise
93
Bike Score®
Out of 100
Do you prefer to get around on two wheels? You’ll love living in this neighborhood, which is considered a biker’s paradise.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Birch Creek.

Shopping Centers Distance
Shopping Centers Distance
Clarkwood Shopping Center
Walk: 10 min 0.6 mi
San Antonio Center
Walk: 14 min 0.7 mi
El Monte Shopping Center
Walk: 15 min 0.8 mi
Birch Creek has 3 shopping centers within 0.8 mile, which is about a 15-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Terman Park
Drive: 7 min 2.5 mi
Redwood Grove
Drive: 8 min 2.9 mi
J. Pearce Mitchell Park
Drive: 8 min 3.0 mi
Bol Park
Drive: 8 min 3.4 mi
Esther Clark Nature Preserve
Drive: 9 min 3.5 mi
Birch Creek has 5 parks within 3.5 miles, including Terman Park, J. Pearce Mitchell Park, and Redwood Grove.
Hospitals Distance
Hospitals Distance
El Camino Hospital
Drive: 7 min 2.8 mi
Lucile Salter Packard Children's Hospital at Stanford
Drive: 14 min 5.6 mi
Stanford Health Care
Drive: 15 min 6.2 mi
Birch Creek has 3 hospitals within 6.2 miles, the nearest is El Camino Hospital which is 2.8 miles away and a 7 minute drive.
Military Bases Distance
Military Bases Distance
Ames Research Center
Drive: 10 min 4.0 mi
Birch Creek is 4.0 miles and a 10 minute drive from Ames Research Center.
 
 

Property Ratings at Birch Creek

How Is This Rating Determined? How Is This Rating Determined? Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
4.3
Great
Out of 5

4.3 Blended Score

13 Renter Reviews

Share details of your own experience with this property

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7/5/24
Wouldn’t recommend

Move here from the east coast. Had an electrical issue the first night. Which could have resulted in serious injuries to my husband if he didn’t know what to do. The place was so gross when we moved in . Smells awful like cat urine in the whole apartment. Spent a $100 in cleaning supplies. Would not recommend it. So very disappointed .

Property Manager at Birch Creek, Responded To This Review

Hello there, We are sorry to hear that you encountered issues with your unit when you moved in! Our team is committed to providing assistance through our various communication channels, including email, text, and our Resident App. We understand that communication preferences vary, and speaking over the phone or scheduling a meeting may be preferable for some residents. If you prefer to schedule a call or meeting, please let us know in your outreach. We will gladly accommodate your preference and work with your schedule to arrange a convenient time for discussion. Your satisfaction is important to us, and we are here to assist you in any way we can. Please reach out to us at your convenience so we can take action to address each of your concerns! Kind Regards, Callie, WeCare@udr.com

5/23/24
MANAGEMENT lost RENT, EVICTION SERVED

Birch Creek management team LOST my rent check and served me with an EVICTION LETTER from the court. They even made little effort to try to find it and communicate with me when it happened. After torturing me for days( missing school, losing sleep, and being scared to lose all my things), when they found the check, not even a word of "sorry" was offered. just "you're good now".

Property Manager at Birch Creek, Responded To This Review

Max, I'm truly sorry to hear about your negative experience with us. Thank you for taking the time to share your feedback. Kind Regards, Madison WeCare@udr.com

8/11/23
Money Hungry and Broken down

While living here. A silverfish crawled in my ear. A crazy amount of bugs have gotten in. My refrigerator broke twice! I was out of plumbing for 3 days and sewage was coming up through my bathtub. Management does not try to work with you and there are a lot of hidden fees. Save your money; the scenery is not worth it.

Property Manager at Birch Creek, Responded To This Review

Hello there, We are sorry to hear that you have been experiencing pest and maintenance concerns during your time in the community. We understand that pest concerns can be frustrating to navigate, and we want to assure you that addressing these issues promptly is our top priority. We kindly request that residents notify our team immediately if they require pest control treatments. By promptly alerting us, we can take immediate action to address and resolve each concern accordingly. Your proactive communication allows us to provide the necessary support and ensure a comfortable living environment. Our team strives to be a resource for our residents and to be prompt in addressing each concern or question that is brought forward and we are sorry this was not your experience. Thank you for sharing your feedback with us, we are always looking for ways to improve our community. Kind Regards, Callie

12/29/22
Customer Service is Horrible

I called this apartment asking for a breakdown of deposit, application, and rent costs. The person who was on the phone: someone called Tracy was extremely unhelpful and rude. She condescendingly told me to read the email and subtract one number from the other and tell her the differance. I think we can all agree it's bad customer service if the staff starts asking questions and making demands from the customer about how much money is due in a bill.

Property Manager at Birch Creek, Responded To This Review

Hello, We are sorry to hear about the poor customer service you received. We appreciate you sharing you experience and we have passed it along internally for review. Thank you for the feedback! Kind Regards, Madison

10/6/21
Packages Keep Getting Stolen !!! Unable to reach to Management office!

We are the current tenants living at Birch Creek, so far we think all the amenities in here seem okay. HOWEVER, there’s a big issue about losing packages!!! Every time the packages deliver to the clubhouse, if you are not able to get the package at the same day as it comes, the package will be GONE or Stolen!!!!! It seems like someone knew when the packages arrive and wait to see if there’s no one come to pick up, they will take away the packages. We’ve been to trying to reach out the Birch Creek management office through phone or email several times but got not luck to response! This is UNACCEPTABLE since we only live in here for about eight months, but we’ve lost our packages for like 7-8 times!! We are feeling extremely UNSAFE to buy items and ship it to the apartment right now. I’m writing the reviews here and hope the management office will see it and give us some RESPONSES. And bring attention to the security issue!!

Property Manager at Birch Creek, Responded To This Review

Hello, We appreciate you taking the time to provide feedback and bringing this concern to our attention. We are saddened to know you've experienced continued theft and been unable to reach our team. Unfortunately we have little control over where, how, and when carriers drop packages; I encourage you to inform the office and file a police report for any stolen packages. I have relayed your concerns to our team so they can be addressed promptly, however please also feel free to reach out to me directly and I will be happy to assist you. Kind regards, Rachel C. WeCare@udr.com

1/18/21
Great place to recommend to someone you hate.

Dirty and old building. I never felt so poor before living here.

Property Manager at Birch Creek, Responded To This Review

Hello, I'm sorry to hear your experience. We are always looking for ways to improve. Thank you for bringing this to our attention. Our team works to maintain the community and keep it looking nice. It seems we can do better. We look forward to gaining your trust back. Feel free to contact us with additional details so we can work to improve. Kind regards, Quay Neach 720-348-7620 WeCare@udr.com

2/6/19
Beware of this property!!

Living at Birch Creek.... We will start with the highs. - beautiful, mature landscaping. grounds maintenance man works really hard in his weekly visit to make it very nice - good location - fairly good layout of space - staff is QUICK to respond and act (I would give most of the staff HIGH marks) - fitness center and community room now the MANY lows ... - VERY expensive based on what you get - very OLD property with the original single pane windows and plumbing - electric floor heaters, NO a/c (extremely cold in the winter) - low popcorn ceilings - NOISE, NOISE, NOISE - You WILL hear almost EVERYTHING from your neighbors. If you are on the bottom floor, it is not pleasant hearing your neighbors walking above you, when they take showers, having sex, etc. If they water plants or pour out water, it will rain down to your patio, same with dirt. - Most bedrooms are on the parking lot side, meaning that there can and will be some noise, and when your windows are open pollution and dirt debris. - There ARE rodents on the property. RATS AND MICE were a frequent sighting, even though there is a pest control service. (rodents love the ivy) - Students WILL pile into apartments over the limit (and not on the lease) - You pay high rates for their water/electric fee (based on how many live in your unit), as well as pay the other required electric in another bill. There are no individual meters, so the cost in split amongst apartments based on occupancy. This is where you get a bit screwed paying for apartments with folks NOT on the lease. - It is true that quite a bit of your deposit will not be returned, but they are very UPFRONT about that fact. - It IS a SMOKING property. There is a city ordinance to protect non smokers in community areas, but that rule is CONSTANTLY broken with zero consequences.

Property Manager at Birch Creek, Responded To This Review

We appreciate you taking the time to share your experience; we’re glad you enjoyed the landscaping. Thank you for complimenting our maintenance team. I’m sorry the amenities have not met your expectations and we appreciate your feedback. When you live in an apartment building, at times you may hear sounds between shared walls. If the noise is excessive, please contact our leasing office or courtesy patrol after hours. Noise concerns are best addressed as they are occurring. Our team will investigate and issue a violation of necessary. Plant trays are required on patios. I’m disappointed to read your neighbor wasn’t using one. Pest control preventatively treats our community weekly and individual apartments are treated as needed. Please contact us if you are having any pest issues and our team will address it. Our team enforces our community policies and any unauthorized resident will result in a lease violation. Utility charges are outlined in the lease agreement and our team is happy to answer any questions. At move-out we inspect the apartment and charge for damages beyond normal wear and tear. Although the community is not smoke free, smoking in the common areas is not permitted. Lease violations are issued to those breaking community rules. Thank you for your review. Best regards, Jody Conley 720-348-7620 WeCare@udr.com

8/31/18
Bad, cynical, not accommodating customer service. Moved on with my search without even looking at the apartments

Really bad customer service. Arrived at the office a few minutes before close after booking self-tour through the call center and the agent refused to let me in. I moved on with my search

4/12/18
Run away from this place.

The staff (Sierra) is nice. Other than that, everything else at Birch Creek added to the ultimately negative experience we had. First, apartment quality is horrible for the price. Paint flakes off from ceiling, walls and doors, the apartment is dirty even after move-in. There is no circulation and the vents are faulty. We had to spend our last two months of our lease with doors and windows cracked open to get fresh air. Bugs were everywhere, ceiling and walls were not sound-proof. The ceiling is very low also. Second, the amenities are horrible. The clubhouse is constantly occupied by community college students (because the apartments weren't fit to stay in for any extended period of time). The gym doesn't have ventilation and the attached restrooms are disgusting. They have mini-saunas, but their construction workers make full use of the amenities and there isn't much space for tenants. Third, they are fraudulent with their move-out billing. They offer an express cleaning charge so that we can avoid paying cleaning fees after the inspection. After they billed us for the express cleaning, they billed us again for the regular cleaning fees. They billed us for repairs for damages that we identified when we first moved in. My roommate suggested they keep the scratches/etc there so they can bait each new tenant into paying for the repair fees... I highly recommend looking at any other place. While this may be a cheaper option, one or two hundred dollars more can give you a place where you don't dread coming home. (A place in Sunnyvale or Redwood City would give better access to Caltrain, even.) We originally thought we could live here because we could just sleep there and escape it during the day and even in the evening. Instead, even just sleeping here has made us regret the decision we've made.

2/15/18
Living At Birch Creek

Living at Birch Creek definitely has lots of highs and lows. We will start with the highs. - beautiful, mature landscaping. grounds maintenance man works really hard in his weekly visit to make it very nice - good location - fairly good layout of space - staff is QUICK to respond and act (I would give most of the staff HIGH marks) - fitness center and community room now the lows ... - VERY expensive based on what you get - very OLD property with the original single pane windows and plumbing - electric floor heaters, no a/c - You WILL hear almost EVERYTHING from your neighbors. If you are on the bottom floor, it is not pleasant hearing your neighbors walking above you, when they take showers, having sex, etc. If they water plants or pour out water, it will rain down to your patio. - Most bedrooms are on the parking lot side, meaning that there can and will be some noise, and when your windows are open pollution and dirt debris. - There ARE rodents on the property. Rats and mice were a frequent sighting, even though there is a pest control service. (rodents love the ivy) - Students WILL pile into apartments over the limit (and not on the lease) - You pay high rates for their water/electric fee (based on how many live in your unit), as well as pay the other required electric in another bill. There are no individual meters, so the cost in split amongst apartments based on occupancy. This is where you get a bit screwed paying for apartments with folks NOT on the lease. - It is true that quite a bit of your deposit will not be returned, but they are very UPFRONT about that fact. - It IS a SMOKING property. There is a city ordinance to protect non smokers in community areas, but that rule is CONSTANTLY broken with zero consequences.

4/12/16
Run away from this place for your best!!

This is absolutely the worst renting experience we have ever had. The quality of the apartment does not worth the renting price. What's worse, the management group is very dishonest and always tries to make money by tricks!!! We are experiencing an moving-out issue with them and it really suffers to communicate with the managers, their attitudes are bad and most of the time, just yell at you and make you leave the leasing office! If I had ever opened BBB and saw all those complaints against Birch Creek and UDR (to which birch creek apartment belongs), I would never ever chose this place!!!!!! My suggestion for future residents: RUN AWAY FROM THIS PLACE AS SOON AS POSSIBLE!! This is absolutely for your best!!

8/4/15
8 years and counting

I love my home. The staff are super nice and will go out of their way to show you that you are a Valued tenant. Great community for young couples; single parents; seniors;single people & safe for children. It is culturally diverse and management takes every opportunity for us to mix and mingle.

7/27/15
Nice complex, but prices are always climbing

I've lived here for several years. The staff are generally friendly; the maintenance staff in particular are great. My only complaint is that rent keeps rising because of the demand for the neighborhood. If you move in here, just be prepared to pay more each year. Otherwise, the apartments are big, they welcome pets, and the trees and creeks all throughout the complex are awesome.

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Birch Creek has one to two bedrooms with rent ranges from $2,814/mo. to $3,799/mo.

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575 S Rengstorff Ave

Mountain View, CA 94040

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8 Units
Unit 151
|
Plan A2
|
$3,095
1 Bed, 1 Bath, 800 Sq Ft
Available Now
Unit 024
|
Plan A2
|
$3,135
1 Bed, 1 Bath, 800 Sq Ft
Available Now
Unit 032
|
Plan A2
|
$2,858
1 Bed, 1 Bath, 800 Sq Ft
Aug 10
Unit 179
|
Plan A1
|
$2,899
1 Bed, 1 Bath, 550 Sq Ft
Aug 22
Unit 160
|
Plan A2
|
$2,814
1 Bed, 1 Bath, 800 Sq Ft
Aug 28
Unit 165
|
Plan A1
|
$2,917
1 Bed, 1 Bath, 550 Sq Ft
Aug 30
Unit 059
|
Plan B1
|
$3,799
2 Beds, 2 Baths, 1,060 Sq Ft
Sep 4
Unit 126
|
Plan A2
|
$3,221
1 Bed, 1 Bath, 800 Sq Ft
Sep 14