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Language: English

Open 11am - 6pm Today

View All Hours Office Hours Monday & Tuesday, 9am - 6pm Wednesday, 11am - 6pm Thursday, 9am - 6pm Friday, 9am - 5pm Saturday, 10am - 5pm Sunday, Closed

The Reed media gallery Unit
call 240-558-5388
Floor Plan View Body
Maryland Montgomery County Rockville The Reed

The Reed

15955 Frederick Rd, Rockville, MD 20855

3.4 (17 reviews)

Property Rating

3.4
Good
Out of 5

3.4 Blended Score

See all 17 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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240-558-5388
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  • Monthly Rent

    $1,775 - $2,597

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    615 - 1,196 sq ft

The Reed
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Move-in Special

Receive Up To $1,000 Off Select Apartments, 3 Months Free Parking, & Waived Security Deposit *Restrictions May Apply

Pricing & Floor Plans

filter results by bedrooms
1 Bed/1 Bath-A1J $1,775 – $2,033
1 Bed 1 Bath 615 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1225
    price $1,775
    square feet 615
    availibility Now
  • Unit 2140
    price $1,963
    square feet 615
    availibility Now
  • Unit 2255
    price $1,968
    square feet 615
    availibility Now
  • Unit 1325
    price $1,993
    square feet 615
    availibility Now
  • Unit 1631
    price $2,003
    square feet 615
    availibility Now

1 Bed/1 Bath-A2 $1,968 – $2,168
1 Bed 1 Bath 752 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2262
    price $1,968
    square feet 752
    availibility Now
  • Unit 2339
    price $1,973
    square feet 752
    availibility Now
  • Unit 2363
    price $1,988
    square feet 752
    availibility Now
  • Unit 1413
    price $2,013
    square feet 752
    availibility Now
  • Unit 1534
    price $2,023
    square feet 752
    availibility Now

1 Bed/1 Bath-A1M $2,013 – $2,088
1 Bed 1 Bath 689 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2340
    price $2,013
    square feet 689
    availibility Now
  • Unit 2478
    price $2,033
    square feet 689
    availibility Now
  • Unit 1103
    price $2,038
    square feet 689
    availibility Now
  • Unit 2561
    price $2,043
    square feet 689
    availibility Now
  • Unit 1636
    price $2,088
    square feet 689
    availibility Now

1 Bed/1 Bath Den-B3 $2,359
1 Bed 1 Bath 1,003 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1606
    price $2,359
    square feet 1,003
    availibility Jul 1
1 Bed/1 Bath Den-B1 $2,304
1 Bed 1 Bath 853 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2468
    price $2,304
    square feet 853
    availibility Jul 7
1 Bed/1 Bath Den-B2 $2,134
1 Bed 1 Bath 789 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2573
    price $2,134
    square feet 789
    availibility Jul 19
2 Bed/2 Bath-C1 $2,597
2 Beds 2 Baths 1,066 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2259
    price $2,597
    square feet 1,066
    availibility Now
2 Bed/2 Bath-C2 $2,566 – $2,576
2 Beds 2 Baths 1,108 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2466
    price $2,576
    square feet 1,108
    availibility Jul 4
  • Unit 1424
    price $2,576
    square feet 1,108
    availibility Jul 10
  • Unit 2252
    price $2,566
    square feet 1,108
    availibility Sep 2
3 Bed/2 Bath-D1 $2,591
3 Beds 2 Baths 1,127 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1510
    price $2,591
    square feet 1,127
    availibility Jun 6
2 Bed/2 Bath Den-C4 Call for Rent Not Available
2 Beds 2 Baths 1,196 Sq Ft
2 Bed/2 Bath-C3 Call for Rent Not Available
2 Beds 2 Baths 1,078 Sq Ft
1 Bed/1 Bath-A1J $1,775 – $2,033
1 Bed 1 Bath 615 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1225
    price $1,775
    square feet 615
    availibility Now
  • Unit 2140
    price $1,963
    square feet 615
    availibility Now
  • Unit 2255
    price $1,968
    square feet 615
    availibility Now
  • Unit 1325
    price $1,993
    square feet 615
    availibility Now
  • Unit 1631
    price $2,003
    square feet 615
    availibility Now

1 Bed/1 Bath-A2 $1,968 – $2,168
1 Bed 1 Bath 752 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2262
    price $1,968
    square feet 752
    availibility Now
  • Unit 2339
    price $1,973
    square feet 752
    availibility Now
  • Unit 2363
    price $1,988
    square feet 752
    availibility Now
  • Unit 1413
    price $2,013
    square feet 752
    availibility Now
  • Unit 1534
    price $2,023
    square feet 752
    availibility Now

1 Bed/1 Bath-A1M $2,013 – $2,088
1 Bed 1 Bath 689 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2340
    price $2,013
    square feet 689
    availibility Now
  • Unit 2478
    price $2,033
    square feet 689
    availibility Now
  • Unit 1103
    price $2,038
    square feet 689
    availibility Now
  • Unit 2561
    price $2,043
    square feet 689
    availibility Now
  • Unit 1636
    price $2,088
    square feet 689
    availibility Now

1 Bed/1 Bath Den-B3 $2,359
1 Bed 1 Bath 1,003 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1606
    price $2,359
    square feet 1,003
    availibility Jul 1
1 Bed/1 Bath Den-B1 $2,304
1 Bed 1 Bath 853 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2468
    price $2,304
    square feet 853
    availibility Jul 7
1 Bed/1 Bath Den-B2 $2,134
1 Bed 1 Bath 789 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2573
    price $2,134
    square feet 789
    availibility Jul 19
2 Bed/2 Bath-C1 $2,597
2 Beds 2 Baths 1,066 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2259
    price $2,597
    square feet 1,066
    availibility Now
2 Bed/2 Bath-C2 $2,566 – $2,576
2 Beds 2 Baths 1,108 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2466
    price $2,576
    square feet 1,108
    availibility Jul 4
  • Unit 1424
    price $2,576
    square feet 1,108
    availibility Jul 10
  • Unit 2252
    price $2,566
    square feet 1,108
    availibility Sep 2
2 Bed/2 Bath Den-C4 Call for Rent Not Available
2 Beds 2 Baths 1,196 Sq Ft
2 Bed/2 Bath-C3 Call for Rent Not Available
2 Beds 2 Baths 1,078 Sq Ft
3 Bed/2 Bath-D1 $2,591
3 Beds 2 Baths 1,127 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 1510
    price $2,591
    square feet 1,127
    availibility Jun 6
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $250
  • Application Fee
    $28
  • Dogs Allowed
  • Monthly pet rent
    $60
  • Pet deposit
    $250
  • Pet Limit
    2
  • Restrictions:
    See Restricted Pet Breed List
  • Cats Allowed
  • Monthly pet rent
    $60
  • Pet deposit
    $250
  • Pet Limit
    2
  • Restrictions:
    See Restricted Pet Breed List
  • Parking
  • Garage
    $75/mo
  •  
  • Parking
    assigned parking $135
    $135/mo
    1 Max, Assigned Parking

Details

Lease Options

  • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

Property Information

  • Built in 2015
  • 417 units/6 stories

Matterport 3D Tours

Fitness Center
1/11

About The Reed

The Reed at Shady Grove Metro offers beautifully designed one-, two-, and three-bedroom apartments that seamlessly blend style and function. Each home features sleek granite countertops and hardwood-style flooring, creating a refined space perfect for both entertaining and relaxing. Expansive windows allow natural light to flood the rooms, enhancing the open, airy feel of each apartment. Unwind and connect with thoughtfully crafted amenities. Whether you?re lounging by the pool, gathering around the outdoor fire pit, or staying active in the fitness center, every space is designed to enrich your lifestyle. Situated in the vibrant Shady Grove neighborhood with a balance of tranquil living and easy access to shopping, dining, and local attractions. The Reed is more than a home?it?s a retreat crafted to elevate your lifestyle in every way.

The Reed is an apartment community located in Montgomery County and the 20855 ZIP Code. This area is served by the Montgomery County Public Schools attendance zone.

Unique Features

  • 5th Floor
  • Courtyard view
  • Stainless steel appliances
  • 2nd Floor
  • Full-size washer/dryer
  • Granite countertop
  • Double Bowl Vanity
  • Laminate Flooring
  • Granite Countertops
  • 6th Floor
  • Pool view
  • Whirlpool Stainless Steel Appliances
  • 1st Floor
  • Double Vanity Sinks
  • Laminate (wood-look)
  • 3rd Floor
  • 4th Floor
  • Full-Size Washer and Dryer

Contact

View Property Website
Language: English
Open 11am - 6pm Today
  • Monday & Tuesday, 9am - 6pm
  • Wednesday, 11am - 6pm
  • Thursday, 9am - 6pm
  • Friday, 9am - 5pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Elevator

Clubhouse

Controlled Access

Recycling

Grill

Gated

Property Services

  • Package Service
  • Wi-Fi
  • Controlled Access
  • Property Manager on Site
  • 24 Hour Access
  • Recycling
  • Renters Insurance Program
  • Dry Cleaning Service
  • Planned Social Activities
  • Car Wash Area
  • Public Transportation

Shared Community

  • Elevator
  • Clubhouse
  • Lounge
  • Disposal Chutes

Fitness & Recreation

  • Fitness Center
  • Spa
  • Pool
  • Bicycle Storage

Outdoor Features

  • Gated
  • Cabana
  • Courtyard
  • Grill

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Island Kitchen

Granite Countertops

Highlights

  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Smoke Free
  • Cable Ready
  • Double Vanities
  • Tub/Shower
  • Sprinkler System
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Instant Hot Water

Model Details

  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Family Room
  • Den
  • Walk-In Closets
  • Linen Closet
  • Large Bedrooms
  • Deck
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Wi-Fi
  • Controlled Access
  • Property Manager on Site
  • 24 Hour Access
  • Recycling
  • Renters Insurance Program
  • Dry Cleaning Service
  • Planned Social Activities
  • Car Wash Area
  • Public Transportation
  • Elevator
  • Clubhouse
  • Lounge
  • Disposal Chutes
  • Gated
  • Cabana
  • Courtyard
  • Grill
  • Fitness Center
  • Spa
  • Pool
  • Bicycle Storage
  • 5th Floor
  • Courtyard view
  • Stainless steel appliances
  • 2nd Floor
  • Full-size washer/dryer
  • Granite countertop
  • Double Bowl Vanity
  • Laminate Flooring
  • Granite Countertops
  • 6th Floor
  • Pool view
  • Whirlpool Stainless Steel Appliances
  • 1st Floor
  • Double Vanity Sinks
  • Laminate (wood-look)
  • 3rd Floor
  • 4th Floor
  • Full-Size Washer and Dryer
  • High Speed Internet Access
  • Washer/Dryer
  • Air Conditioning
  • Heating
  • Smoke Free
  • Cable Ready
  • Double Vanities
  • Tub/Shower
  • Sprinkler System
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Ice Maker
  • Granite Countertops
  • Stainless Steel Appliances
  • Pantry
  • Island Kitchen
  • Eat-in Kitchen
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Instant Hot Water
  • Hardwood Floors
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Family Room
  • Den
  • Walk-In Closets
  • Linen Closet
  • Large Bedrooms
  • Deck
Expenses
Recurring
Unassigned Garage Parking $75
Assigned Other Parking $135
Cat Rent $60
Dog Rent $60
One-Time
Cat Deposit $250
Dog Deposit $250
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 11am - 6pm
Thursday 9am - 6pm
Friday 9am - 5pm
Saturday 10am - 5pm
Sunday Closed
240-558-5388
City - Rockville

Positioned roughly 20 miles north of Washington D.C., Rockville is a charming suburb with a friendly community atmosphere just a stone’s throw from one of America’s most exciting cities. Parents will appreciate the abundance of excellent schools, and residents of all types will appreciate the seemingly endless amenities scattered around the landscape.

The Rockville Town Center serves as the city’s downtown district, a modern mixed-use development with classic style that houses specialty shopping, dining, and apartments in a walkable layout. All along Rockville Pike sits a plethora of restaurants and shopping centers. The city has gone to great lengths to make the community bicycle-friendly, and an extensive network of bike lanes and trails give cyclists a tremendous degree of safe access throughout Rockville.

Numerous local golf courses and the sprawling Rock Creek Regional Park provide folks with ample opportunities to spend quality time in the peace and quiet of the great outdoors.

Learn more about living in Rockville 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Montgomery College, Rockville
Drive: 6 min 2.4 mi
Universities at Shady Grove
Drive: 7 min 3.3 mi
Montgomery College
Drive: 13 min 8.2 mi
Montgomery Coll., Takoma Park
Drive: 26 min 16.6 mi
The Reed is within 6 minutes or 2.4 miles from Montgomery College, Rockville. It is also near Universities at Shady Grove and Montgomery College.
Schools
  • Public Schools
  • Private Schools
Washington Grove Elementary
Public Elementary School
Grades PK-5
434 Students
Attendance Zone
Shady Grove Middle
Public Middle School
Grades 6-8
495 Students
Nearby
Rock Terrace School
Public Middle & High School
Grades 6-12
73 Students
Nearby
Gaithersburg Middle
Public Middle School
Grades 6-8
875 Students
Attendance Zone
Gaithersburg High
Public High School
Grades 9-12
2,436 Students
Attendance Zone
St Martin Of Tours School
Private Elementary & Middle School
Grades PK-8
213 Students
Nearby
Yang Academy
Private Elementary, Middle & High School
Grades 3-11
2 Students
Nearby
Marcia D Smith School
Private Elementary, Middle & High School
Grades 5-12
25 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Transportation options available in Rockville include Shady Grove, located 0.4 mile from The Reed. The Reed is near Ronald Reagan Washington Ntl, located 24.6 miles or 43 minutes away, and Washington Dulles International, located 30.9 miles or 48 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Shady Grove
Walk: 8 min 0.4 mi
Rockville
Drive: 7 min 3.2 mi
Twinbrook
Drive: 12 min 5.3 mi
White Flint
Drive: 14 min 6.3 mi
Grosvenor-Strathmore
Drive: 17 min 7.6 mi
Commuter Rail Distance
Commuter Rail Distance
Washington Grove
Drive: 4 min 1.7 mi
Gaithersburg
Drive: 4 min 2.3 mi
Rockville
Drive: 7 min 3.3 mi
Metropolitan Grove
Drive: 9 min 4.4 mi
Germantown
Drive: 15 min 9.3 mi
Airports Distance
Airports Distance
Ronald Reagan Washington Ntl
Drive: 43 min 24.6 mi
Washington Dulles International
Drive: 48 min 30.9 mi
Very Walkable
73
Walk Score®
Out of 100
If you enjoy walking, you’ll enjoy renting in this area! It’s a very walkable neighborhood.
Excellent Transit
75
Transit Score®
Out of 100
You’ll have excellent transit living in this area, with several nearby transit stops.
Bikeable
50
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Reed.

Shopping Centers Distance
Shopping Centers Distance
King Farm Village Center
Walk: 8 min 0.4 mi
Shady Grove Plaza
Walk: 13 min 0.7 mi
Shady Grove Center
Walk: 21 min 1.1 mi
The Reed has 3 shopping centers within 1.1 miles, which is about a 21-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Croydon Creek Nature Center
Drive: 11 min 4.8 mi
Agricultural History Farm Park
Drive: 12 min 5.2 mi
Seneca Creek State Park
Drive: 11 min 5.3 mi
Meadowside Nature Center
Drive: 13 min 5.4 mi
Hunters Woods Park
Drive: 11 min 5.9 mi
The Reed has 5 parks within 5.9 miles, including Croydon Creek Nature Center, Agricultural History Farm Park, and Meadowside Nature Center.
Hospitals Distance
Hospitals Distance
Adventist Healthcare Shady Grove Medical Center
Drive: 6 min 3.0 mi
Holy Cross Germantown Hospital
Drive: 10 min 7.0 mi
MedStar Montgomery Medical Center
Drive: 19 min 11.2 mi
The Reed has 3 hospitals within 11.2 miles, the nearest is Adventist Healthcare Shady Grove Medical Center which is 3.0 miles away and a 6 minute drive.
 
 

Property Ratings at The Reed

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.4
Good
Out of 5

3.4 Blended Score

17 Renter Reviews

Share details of your own experience with this property

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  • Most Helpful
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  • Rating High-Low
  1. ...
  2. ...
12/23/23
Stay Away!

Cockroaches sighting in the apartment and trash room multiple times. This continues to be a problem and has not been addressed in 6 months and counting. Neighbors stealing package straight out of the mail locker room, pretending to be receptionist. Homeless hangout inside the building. Vents produce a horrible smell into the apartment. Days leading up to move in was stressful due to incomplete information and leasing staff being passive aggressive. Just one EV charging station for two buildings housing 100s residences. Lack of guest parking, about 7-8 spots total for a 6 floor garage.

Property Manager at The Reed, Responded To This Review

Thank you for sharing your feedback. To make sure both you and your neighbors feel comfortable and at home with us, we'd love to discuss these points in person. Please contact our office via ShadyGroveMetro@bainbridgere.com so we can work together to implement solutions that will improve your experience with us. We look forward to connecting. - The Team at Bainbridge Shady Grove Metro

5/27/23
Go somewhere else

Not safe, homeless lives inside building. Garage door is always breaking , parking lot is a scam , your car will be damaged. Roaches everywhere, carpets are dirty in hallway. Management isn’t good with maintenance calls , good luck trying to move in and move out with the loading dock situation. Key fob won’t work making you go way out your way with heavy groceries to another door. very outdated to what is being built.

Property Manager at The Reed, Responded To This Review

Thank you for your feedback. Resident satisfaction means a lot to us so we'd like the chance to turn your experience around. Please contact our office via ShadyGroveMetro@bainbridgere.com so we can address the concerns you've mentioned in your review. - The Team at Bainbridge Shady Grove Metro

3/3/23
Dreadful Experience

Look elsewhere, there are better options for similar pricing in the area. The Pro's are its location and the service team is actually great. The con's are literally everything else. To be more specific, during the last 2 years I've either directly or indirectly dealt with rodents, roaches, illegal towing, stolen property, unreasonably noisy neighbors, incredibly thin walls & ceilings, consistently broken amenities (including the ONE garage door), unresponsive management, and a revolving leasing staff. In addition to the unsavory characters that roam the halls at night, good luck receiving help for anything mentioned here. Most of these come with living in a shared space but the cherry on top is the audacity of management to ignore problems unless threatened with litigation.

Property Manager at The Reed, Responded To This Review

Thank you for sharing your thoughts. We work hard to offer all of our residents a great place to call home and we’d love the opportunity to make that happen for you. Please know, we understand your frustration and we’d like to continue collaborating with you to ensure that pests and maintenance concerns are no longer an issue. If you have any questions, please contact our office via ShadyGroveMetro@bainbridgere.com as we work to resolve this issue. - The Team at Bainbridge Shady Grove Metro

12/8/21
Terrible Management

This building has it's pros and cons, but mostly cons. Ever since the management was cut short and switched up, due to Covid, things went down like Titanic. The Bainbridge quality of living at this moment is a disaster in comparison to what it used to be. First of all, if You're thinking about making this place your new home, make sure that You are prepared to be MISTREATED in many ways. Current management will make sure that if You have any issue in regards of your stay, (for the most part) You must solve it yourself or forget about it, because their moto is "IT IS WHAT IT IS" Most commonly occurred issues: Roaches, Lost packages, Residents Vehicles being towed randomly, Garage door malfunction (often), Extremely thin walls (lots of noise), Maintenance invading your personal space, Managements poor communication and execution (which they are "working on" per Bainbridge's Director of Operations) Pros: Metro station is right next door, The neighborhood is somewhat nice and comfy. Amenities are nicely presented, but useless for the most part. The pool is outdoors in the middle of the building with maybe a couple of hours of Sun per day (useless). Coffee machine is almost always in malfunction mode (somewhat useless). The gym is very decent (actually the only thing that isn't useless). Courtyards have BBQ grills that sometimes work, most of the times just one operational (somewhat useless). To sum this up, this building has lots of potential but the management has been terrible ever since Covid.

Property Manager at The Reed, Responded To This Review

We sincerely regret that your experience at Bainbridge Shady Grove Metro was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

12/4/21
Pig with lipstick anyone?

Stay away. This place looks nice at first, but don't get suckered. The walls are paper thin, the HVAC units always malfunction, and worst of all the management degrade any legitimate request to help. They literally will tell you to move out before they give an honest effort to resolve an issue!

Property Manager at The Reed, Responded To This Review

Thank you for letting us know about your recent experience. You deserve better and we would love to show you that we can do better. Please call us at 301.330.2979 or send an email to ShadyGroveMetro@bainbridgere.com at your earliest convenience.

10/4/21
Management is lazy

The building is poorly constructed with appliances that are cheap so they often break. Management is lazy and doesn't take complaints seriously. You need to pay $50 a month for a package service, only for packages to never be placed in lockers. Close metro access is good but they were untruthful about transportation and construction of the metro. I would live elsewhere in Rockville.

Property Manager at The Reed, Responded To This Review

We want to thank you for taking the time to give feedback about your recent experience. Please accept our apology for the inconvenience we've caused. We would appreciate the opportunity to discuss your experience and the package process further with you as they don't have a monthly fee, so we can improve your experience. Please reach out to the property manager at 301-330-2979.

4/8/21
Look for anywhere else

We’ve lived here since September following us moving to town, and it’s been rough. We’ve dealt with many issues throughout our lease, but this was the final nail in the coffin... About a month ago a horrible smell was coming up through our bathroom. I tried telling the management that it smelled like something died but they didn’t believe me/didn’t bother to look too hard. I even told them the floor below us also smelled like it but still they dragged their feet. Weeks go by and we get a cryptic phone call saying the “source” has been taken care of. I find out from someone randomly in the hallway that one of our neighbors downstairs passed away and the smell of decomposing human remains had been wafting up into our apartment the entire time. When I confronted management about it, they were shocked we found out because they had intended on hiding the truth and doing nothing to help us. The smell took FOREVER to get out and the most they did to help was put an air purifier in our bathroom which did not solve the problem. Following this they made an offer to clean our apartment and comp some rent, however today the regional manager emailed us saying they would be rescinding the offer, it wasn’t their fault, and not their problem. I literally feel like they could care less if we’re here or not. Their focus seems to be only on getting new leases, and not on taking care of their residents. I sure hope I don’t pass away in this apartment because if I do, I know they won’t bother checking it out.

Property Manager at The Reed, Responded To This Review

Thank you for taking the time to leave feedback. We are disheartened to hear that you feel management does not value your concerns. While we endeavor to always exceed our residents' expectations, there are occasions where we may have missed the mark. In those times, we regroup, gather the necessary information, and refocus our efforts on resolving the issue as quickly as possible. We’d love to know about any specific concerns so that we can address and hopefully make things right. Please contact me directly at your convenience, so I can introduce myself as Bainbridge Shady Grove’s new Property Manager and work with you to make sure you feel at home. Thanks again for reaching out.

12/31/19
Poorly constructed

The good stuff: Access to metro station. Refreshments and gym The bad stuff: Poorly managed and super thin walls and floors. If you have small kids and tend to run a little in the house you are going to make your neighbors really mad. Also you cant have conversations in the room sharing the wall with another apartment without being heard.

Property Manager at The Reed, Responded To This Review

Hi thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team.

11/20/18
A constantly harassed tentant

If you want to be constantly harassed by unsubstantiated noise complaints, then move here.

Property Manager at The Reed, Responded To This Review

Hi thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team.

7/9/18
Awful

Melissa and Chrissy are probably the biggest reason why I hated this place. You voice a complaint, they laugh in your face. They are down right cruel individuals that are incompetant of running an apartment. How they have any awards howthey haven’t been fired or shut down is beyond me. The county leasing officials are aware of their devious tricks and should be blacklisted before long. Corporate office please see all these reviews everywhere that list these individuals as the problems and do something about it.

Property Manager at The Reed, Responded To This Review

Hi thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (240) 617-3092.

3/24/18
Stay away

Am stuck here for 4 more months. It’s a scam. Don’t be fooled by first floor decor. Smells of weed all the time and dog poop litters the halls. Lies and lies from management. They lure you in with 2 free months - don’t fall for it. If it was a good place they would no need to lure people with 2 free months, think about it! It’s a horrible place, be very aware. Management is nice only until you sign, them they literally stop caring about you. It’s all a scam and a show. Be aware and stay far far away! I wish I did

Property Manager at The Reed, Responded To This Review

Hello, we regret that you weren't satisfied with your experience. We hope you will give us another chance.

8/7/17
Mixed Reviews

I have been living here for over a year and the professionalism of the leasing office has declined. When i first moved in everyone was professional and pleasant and provided you with very valuable and necessary information. Now the manager and assistant manager seem to be all over the place. They do not work on one accord and will yell at you if you inconvenience them. The apartment itself is very nice and has high end appliances. The amenities are great as well. I throughly enjoy my time at the pool. But I do believe that management needs to go through customer service training. I am also sad that one of their best leasing agents Brandon is leaving. I hope bainbridge works on addressing the management issues.

Property Manager at The Reed, Responded To This Review

Hi, we regret to hear that you had this experience with us. Please reach out to us at (240) 617-3092 so we may assist you in moving forward towards a resolution.

5/15/17
Guest Parking

These people towed my guest's vehicle even though I had it registered and tagged and I paid $5.00 per day to have it here. Reason being is because it wasn't parked in guest parking, I told them I didn't know we had guest parking but they didn't care. So they charged my credit Card $128.00 on top of the money I had already paid per day for guest parking.

Property Manager at The Reed, Responded To This Review

Hi, thank you for taking the time to leave us feedback about your experience with us.

1/16/16
Why can't I give them 6 stars??

I've lived at Bainbridge Shady Grove for a few months now. As a fairly new resident, I expected to come across a few inconveniences after I moved in like most residents do in a new apartment community because no apartment is perfect. Apartments are never really as shiny and spectacular as the leasing professionals make it seem on your initial tour. Bainbridge Shady Grove, without a doubt, is the first apartment community that has lived up to every commitment they made when I first toured the community. The apartment building is brand new and the location is spectacular. The apartments have stainless steel appliances, granite counter tops in the kitchen and bathroom, BEAUTIFUL glass showers, laminate floors for an upgrade look and multiple secure entry features for the safety of their residents. The location is amazing, with the exception of the whole never being able to make a left turn anywhere but that's a Rockville issue, not a Bainbridge issue :) The parking garage is huge and such a wonderful feature for an area that deals with a good deal of snow and ice. While I love the building, the thing that I adore the most is the amazing leasing staff and management. Never once have I felt like I was inconveniencing them when making a request, asking a question or simply picking up a package. They always greet me with a smile and make me feel like they value my presence in the apartment community and they make an effort to get to know you on a personal level. Tiffany, the Assistant Community Manager, and Troi, a Leasing Professional, went above and beyond on my move in day. I was on crutches and having a hard time getting around and they took the initiative to personally bring me packages upstairs that I had shipped to my new address. I truly hope that Bainbridge values the amazing management and leasing staff that they have at Bainbridge at Shady Grove. ALL OF THEM. Before I moved here, I lived at another Bainbridge community about 20 mile away. The reason I left was because of the leasing staff. I actually paid to break my lease because I couldn't get out of there fast enough. Please recognize the amazing job that this staff is doing. They deserve so much credit for their professionalism, work ethic, and overall kind demeanor that they display to every person that walks through the door. Keep it up, guys! You're amazing!!! I couldn't be happier with my decision to lease with Bainbridge Shady Grove.

Property Manager at The Reed, Responded To This Review

Hi, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. Please don't hesitate to reach out if there's anything additional we can do for you.

11/6/15
Great Customer Service

I hope Bainbridge appreciates and values their employee Tiffany. Tiffany is awesome! She is so helpful and will go the extra mile to help out without complaining or making you feel like she's going out of her way. She is an asset to the company.

Property Manager at The Reed, Responded To This Review

We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at The Reed! Please don't hesitate to reach out if there's anything additional we can do for you.

10/2/15
Convenient

Bainbridge Shady Grove is the most convenient apartment community in Rockville. It's exactly 425 steps to Shady Grove metro and a 1 minute drive to 355 and 270. Not to mention the building is beautiful and modern with a state of art yoga room, garage parking, and south beach style pool! To fire pit and grill area are to die for, I can't wait to entertain my family and friends.

Property Manager at The Reed, Responded To This Review

We always strive to provide top quality service to every resident and guest, and we are so thrilled to hear that you have enjoyed your experience here at The Reed! We are always more than happy to assist you if anything else comes up. Take care!

9/27/15
BAINBRIDGE SHADYGROVE

This is the absolute best apartment that I have ever lived in. Although it is a new community and there still some minor rough patches, the staff is great. The Assistant Manager Tiffany has gone above and beyond to assist me with my move in. The location is perfect and I definitely plan on sticking around for a while. Petrina W. #BAINBRIDGESHADYGROVEISAWESOME

Property Manager at The Reed, Responded To This Review

Hello, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

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15955 Frederick Rd

Rockville, MD 20855

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