Rated 2 out of 5?by anonymous Beautiful grounds. But, that's about it
The grounds are beautiful, probably the best in all of The Tri-Cities. The maintenance workers are prompt and MOST of them are friendly. A couple were very misogynistic towards my wife, which neither of us appreciated. And we enjoyed most of our neighbors.
However, the owners are the most anally retentive and RUDE people I have ever known. Have something knocked over on your porch? Ten days notice to comply or vacate! And they DON'T like children or animals at all. They expect children to be perfect models of the Victorian standard of: must be seen but NEVER heard. Stay out past 6 PM on the playground with your children? Get a notice on your door! Have a friendly dog (on a leash)? Get complaints! The office staff smile to your face, but it's totally a facade. They are extremely cold and uncaring. I don't know how they actually achieved 4 stars here. I would look elsewhere for reviews. You will see a lot of the same negative observations.
September 26, 2014
Rated 5 out of 5?by Rachel Amazing office staff!
From the moment I walked into the office I knew I wanted to live there just because of office staff. Great amenities in top of that and good prices!
August 21, 2014
Rated 5 out of 5?by Cat2014 Long Time Tenant
The Timbers is a clean and quiet apartment complex with a friendly and helpful staff.the timbers offer many amenities for tenants such as party room,theater room,game room,weight room and swimming pool.The timbers has everything a person is looking for in a new place to live
February 20, 2014
Rated 5 out of 5?by Shirl51 Great place to live!
I've lived here for over six years. The staff has always been friendly, courteous, and helpful. The buildings and grounds are well maintained and the noise level minimal.
February 17, 2014
Rated 4 out of 5?by Grillnextdoor Overall experiance was excellent
First and foremost the Timbers Apartments has been a great and inviting place to live. I lived at the apartment complex for over a year and felt as though everyone was a tight knit family. The office and maintenance staff were very helpful and tended to all my needs. I've met both of the owners and I must say, they are very personable, caring, and have the drive to make the Timbers feel like home. It's also great to have staff available during the weekend hours as I've noticed most places aren't open. The apperance of the Timbers is fabulous! The grounds are beautiful, flowers galour, and all the wildlife roaming around is quite pleasurable to watch! By far my favorite area is the theater room. Great to have a group of friends over to watch sporting events or have a movie night. Overall the experiance at the Timbers was amazing and would recommend friends, family, acquantances, etc to live there!
February 12, 2014
Rated 2 out of 5?by Kadlecm22 Be careful
I lived at The Timbers for roughly half of a year and boy let's just say... first impressions can be misleading.
When I first inquired about an apartment, they were super on top of keeping us up to date and allowing us to move in a couple days early at a pro-rated rate. Cool. I was happy so far.
However, we were unable to look at the apartment before our move-in-date and when we did, the cleanliness of the apartment appeared half heartedly.
First, there was chalk on the patio from the previous tenants. Aside from the bright neon stars and phrases, it wasn't a big deal. You would figure though that something like that would be cleaned before new tenants arrived. Also, there were ripped stickers all over the windows which appeared to be their cheap attempt of taking them off. There were holes from the prev. tenant in most all of the rooms and crumbs in the kitchen floor.
I'm not one to get upset over small things so I figured "Hey, I can clean it up. Overall it smells okay and I'm too excited about moving to care much." BUT after I moved out of the complex, the office tried nailing me with the most ridiculous charges- even items that were obviously damaged before the move in.
I later on spoke with the owner of The Timbers, and she was pretty rude. She stated that the cleaning job done on my apartment after my move out was "filthy" and she asked "Did you guys even bother to clean?"
I work with customer service and I know how to treat clients. Whether they are right or wrong you always treat someone with respect. She acted as if the apartment was left in piles of mud, doors out of their hooks and broken in walls. This was nothing of the sort.
Another thing I wanted to share, is although yes, the apartment is extremely quiet, it's almost too quiet! If you have a normal conversation with someone out on your porch, you will most likely get a noise complaint. I received my first and only noise complaint which apparently was the "final" notice around the 2nd month living there with absolutely no warning.
Moral of the story:
If you're a older, live alone, or are the most absolute perfect tenant ever, this is the place for you. If you're looking to have a place where you can actually breath, this is not the place for you.
Overall, I had a miserable experience here shortly after the lease was over. The walk through was bias and falsifiable and the owner was very rude. The other office ladies had very respectful tones, but you could tell this was just a front. You're there puppet and they want your money.
March 4, 2013
Rated 5 out of 5?by christina i've had no problems
Ive been here at timbers for 4 months now and i have had no problems here. everyone here is friendly. they allow dogs and no one gets on your case. all my neighbors and quite. well one guy has an ANNOYING CAR but that happens. all the maintenance guys are nice and not creepy. If there is going to be anything going on you will get a note on your door so you know what is going on. the price is a little more then i wish but the inside of the apts are nice and clean.
January 26, 2013