Rated 1 out of 5?by Edgar32 Roach Infested!!
Went to see apartments and the model looked great. Then paid our application fee, went back the following week to see if we were approved and they said we were denied for non-payment. Also that we owed another place in town but we just moved here from IL and had never rented from anyone in Memphis. We signed the lease on 12/27. Went to see the place and I noted a dead roach on the floor in the master bedroom. Then looked under the bathroom sink and found a boat load of dead adult and baby roaches. Moving into the kitchen we could see them on the oven, counters, walls and floors. Then I took a look at the baseboard in the living room and found tons of adult roaches. They have laid dark brown carpet and dark brown cabinets in an effort to hide the roaches. I have bought my own bug spray and foggers and put them out last night. Went back to check and found dead roaches everywhere but still a lot alive hiding behind the stove and dishwasher. We haven?t even moved in yet and so far we are out of pocket $500. Called the office and they say they will not move us to a different apartment nor will they give us our money back.
December 28, 2013
Rated 1 out of 5?by BlackWoman13 I just moved
I recently just moved from these apartments and I wouldn't recommend anyone to stay there. The maintenance is very poor. The office staff are very rude and the community is very nasty. My apartment got flooded out and it took them a month to come out so they can fix the water damage. Then they got rude with me like it was my fault. The lake is polluted, they throw stoves and washer machines in it.
September 16, 2013
Rated 1 out of 5?by Dissatisfied tenant Do not live here!!
I wouldn't suggest anybody to live here. Maintenance takes forever as in months to fix things. Staff lies and are not professional. They have rats and roaches. I will not be renewing my lease.
June 22, 2013
Rated 1 out of 5?by Hendrod Bad management/ don't care/noisy
Let me say this appt is not stable from the staff to maintance you see different faces all the time they don't pick up there calls you will have to go in the office to talk to anyone, too many ducks every where not being taking care of, cars running them over, people abuse these animals stray dogs/cats everywhere, noisy neighbors that just sits arround at the packing lot drinking beer all day all night, you whats crazy is you complain someone in that staff tells them and no one cares.. don't go there if this don't change if you wants peace of mind....
June 6, 2013
Rated 1 out of 5?by ANGRY ON MENDENHALL RD. S. this apartment community is the worse i've lived in.
the staff in these apts, are very unprofessional, they take nothing into consideration, of importance, they give lame excuses,when called to repair something in the apts. the maint. crew hangs around talking to each other instead of fixing the property, you cannot get anything done in a timely manner, its disgraceful the way the tenants are treated by the staff, you pay your rent, and that's all they seem to be interested in, call for something to be repaired, and it take them days and weeks to get around to taking care of it. why are these properties allowed to continue existing ,treating paying tenants this way. I wouldn't recommend this complex, to anyone, I wouldn't wish this place on my worst enemy.
June 6, 2013
Rated 1 out of 5?by notoeden@watersedge you will regret this year if you sign!
A total nightmare!! Everyone tried to warn me previously to me moving in?I have so many issues I can?t put in a small summary ( so I will try and sum up.) I was lured in under the fact they were under new owners and supposedly renovating. Renovating turned out to be a lie, they rather removed fifty year old appliance and replaced with very cheap appliances and stained cabinets and put down new carpet?so they made the place look decent. However, they fail to disclose to you that they don?t believe in fixing anything correctly nor taking the time to make space insulated so you end up with a headache and OUTRAGEOUS MLGW BILLS THEY CAN EXCEED RENT AMOUNT FOR ELECTRICITY ONLY!!! Please know?they have a high turn over?.people move in and right on out!!! I wish I listen to others.
1. Doors don?t fit properly?air & bugs come straight through with np.
2. Poorly done duct work held up with duct tape.
3. Electricity bills in excess of 300 (without a TV being plugged in & thermostat does not go above 68.) Could go on and on how conservative I am on energy.
4. Complaints warrant no response from property mgmt.
5. Improper insulation
6. No regard for renters once lease is signed.
7. Heating and Cooling is not even throughout house?in a townhome and downstairs gets no heat in winter!
8. Could go on and on and on!
Anyone you talk to will report same issues!
February 20, 2013
Rated 1 out of 5?by dissatisfied tenant WORST APARTMENTS EVER!!!!!!
DONOT MOVE INTO THESE APARTMENTS! RUN, RUN, RUN! Make sure everything in the apartment is perfect before you move in because maintenance wont fix anything and we've been waiting for three months now!
December 26, 2012