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Rated 3 out of 5?by 1 reviewer.
Rated 3 out of 5?by sprice21 Bad Customer Service! The community is very nice and clean. There are lots of children so it is noisy at times. The maintenance staff is great and they will take care of things in a very timely manner. The office staff was very helpful with my move-in process; however, the office hours are extremely inconvenient for anyone who works 9-5 hours. The office holds packages if they receive them, and they will not deliver them to your room (even if you request it). So once the office is closed, you will have to wait for your package until the next time its open. It has been 3 months since I have moved out and I have yet to receive my $350.00 security deposit. This is partially Briarwood's fault as well as the whole AvalonBay Community. A Briarwood associate entered my forwarding address incorrectly so the initial check was sent out to the wrong place. Once I found out about there mistake, I asked to have another check sent to my new address and the AvalonBay representative was very helpful, however, it has been over a month since he "sent" the check out. I called again today to see what the issue was, and this time the representative was rude and suggested that I check my local post office (I live in Baltimore City so there are about 5 of those) and see if they are holding it. When I told her I would prefer she just send another check, she acted like my request was insane. I think it is insane they expect me to go search for something they owe me! In short: A nice community but the office and corporate office are not easy to deal with!!! And they don't appreciate their residents!! February 10, 2014
Property OverviewWelcome home to The Apartments at Briarwood, a fine living community with many extras. Enjoy our clubhouse, pool with sundeck, business center, fitness center and more. All near public transportation and Route I-795. Let our professional management staff take care of you. Call today!
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Name Rent Deposit Beds Baths Sq. Ft.
- Washer / Dryer
- Unfurnished Available
- On-Site Management
- On-Site Maintenance
- Full-size washers and dryers
- sparkling pool
- Cats Allowed
- Small Dogs Allowed
- Large Dogs Allowed
Breed and Weight restrictions apply.
Pet Questions? Call Toll Free: (443) 438-1522
- Owings Mills Area
- Train: Baltimore Metro..
- Highway: I-795, I-695..
- Elementary School: Woodholme Elementary..
- Junior High School: Old Court Middle..
- High School: New Town High School..
- BuildingType: Unspecified
- Number of Floors: 4
- Number of Units: 348
- Housing Type: Unfurnished
- Weekdays: Mon: 9:30AM-6:30PM, Tue: 9:30AM-6:30PM, Wed: 9:30AM-6:30PM, Thu: 9:30AM-6:30PM, Fri: 8:30AM-5:30PM
- Saturday: 8:30AM-5:30PM
- Sunday: Closed