AVA Burbank
(888) 806-0520
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(e.g. 100 West Oak, Chicago, IL)
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Rated 3 out of 5?by 1
reviewer.
Rated 3 out of 5?by AnnoyedYETStaying This Community Could Be Better
The best thing about these apartments is that most of them come with a washer and dryer in the unit. Other than that, this place is simply average.
My wife and I lived in the Kenwood Mews apartments 3 years ago and their only fault in my opinion, is the fact that they don't have a washer/dryer in the apartment. They have a heated pool and hot tub, their apartments are bigger than Ava, and everything is tidier over there.
In Ava, the pools are not heated although the management staff claims that 3 of the 12+ pools are (yes, heated to 72 degrees - which is still very cold).
After 3 years of living here, I have not had the urge to spend hours off of work trying to find a cheaper apartment community that is close to freeway access, shopping, etc. It is too much of a hassle just to find another location that "could" be more dangerous, dirty, or cheap.
The maintenance staff is courteous and quick here although to get something done right, you need to complain multiple times. For 2 years, our dishwasher was making our dishes dirtier than before we put them in. So after a few complaints, they gave us a 6-month-old dishwasher. I guess that makes up for having them raise our rent by $115/month every renewal.
And I guess the management company wasn't getting enough positive reviews about this complex so they changed the name from Avalon to Ava (creative, right? eh), put in a new barbecue, and is trying to make everything look newer and better. YET, the rent I'm paying is $233 more than when I moved in 3 years ago. YET, they are offering my same apartment (but with the new apartment upgrades) to new renters for $100 less per month than what I'm paying. Yay, that makes me excited! *sarcasm.
May 30, 2013
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