Rated 2.5 out of 5?by 2
Rated 4 out of 5?by gabriella23 Best you will find at this price!
I have lived here a few months and for the most part can't complain much. There are issues but it truly doesn't get better than watching the sun set in Verona Park. It is very quiet at night(despite the 60 right next to us) and kids playing on the playground during the day. I can't hear the neighbors through the wall which is rare. The grounds are very well kept, I see maintenance picking up garbage daily around the parking lot, the grass is always cut, the cement walls and gates surrounding us make it very safe. The neighborhood is one of the best in Mesa. Now... Maintenance... Hit and miss... When my hot water heater broke at 3 am and was pouring out water I called the emergency maintenance line and saw a guy sprinting across the complex toward us to turn off the water. He was here within 120 seconds to fix it! I was shocked. That is awesome service! BUT I have also been waiting over a month for them to fix my dishwasher so it isn't all perfect. I have only seen one scorpion and many black widows but it comes with the beautiful landscape and Verona park pays for our pest control inside and out. They come spray my apartment as often as I want as much as weekly! I'm very happy here. The a/c is pricy but my vaulted ceilings are well worth it!
September 26, 2014
Rated 1 out of 5?by Tanimoral Strickly Worst.
Where to begin with Verona Park.... When I first arrived in my "new" apartment, it reached of pot smoke, the ceilings where stained black with the before mentioned smoke. It took management 3 days after mentioning this to have any action. 2nd If you go for one of the un -renovated apartments, be prepared to deal with sagging tiled bathrooms, poor grouting on the floor tile to such a point that the tiles are popping up in places, and unsealed fixtures that gather massive black collections of mold.
3rd, don't believe a word they tell you when you are told that water and trash are included on rent for an extra 50 monthly, the will charge you and extra $200 for these utility when you leave. Next you find once you've moved out, unpronounced to you, they will re- paint the place, and shampoo the carpets, at your expense, adding another $100 to your bill.
4th. Don't even trust the washers and dryers in the community, they don't have security cameras, so don't be surprised when you realize some one has been pooping in the washing machine (I learned this lesson a little to late).
5th.The management has no regard for their tenants, often they are impossible to get a hold of, and even when you do, the chances are slim to none that they will listen or take note of anything being said. I've seen McDonald being better managed then this.
the only thing I can say positive about the place is that it is quite, depending on where you are, but that might be because everyone is a little to terrified to be outside.
February 9, 2014