Rated 2 out of 5?by Big A Complex with problems
Well let me start by saying I OFFICIALLY CANT STAND apartment living!! We choose this complex because it was the only gated community and the only one who allowed a dish on the patio. It is the most expensive property in the area and the ONLY one who charges for covered parking. Let me just say parking in the complex is Horrible. I am better off parking at my parents 2 miles away and walking home. I have never heard of a complex charging for covered spaces. You atleast get one space free per unit.
The roaches and spiders or disgusting. Spiders the size of my child hands. And the spider webs in the breeze ways are out of control. They don't keep up on them at all. And yet the pest control is out apparently weekly.
People let there dogs poo anywhere they want and don't clean it up.
The trash truck seems to come daily and NEVER after 6 am. I mean come on, there is a noise ordinance for the evening, how about the morning too. I have a young child who used to sleep in.
Most of the office staff is wonderful, but if I would have known a few things I know now, we would have never moved in. It is highly disappointing.
I do have to say, I am very impressed with the maintenance staff. They are on top of all work orders that we have put in. So that is a plus.
December 3, 2014
Rated 2 out of 5?by NW1475 Scorpions
I live on the 3rd floor. I've lived here for 2 months and 1 week and I have a scorpion every 2 weeks in my apartment without fail. They have "sprayed" the inside of my apartment ever 2 weeks, the outside of my building every 2 weeks, and I spray the scorpion killer spray from the store around all my doors etc. Nothing seems to work. I've been told it's "normal" to have 1 to 2 a week! Everyone I talk to at work, etc who doesn't live in these apartments assures me this is NOT normal (I just moved here from another state). I'm not happy with how many I've had, but breaking my lease would cost me 4 months rent. Sure, they spray but they won't anything else about the problem. I also feel like a 12 foot granite counter is pretty useless (just becomes a holding place for all my junk). Parking is not an issue in the further back buildings (I'm in building 5). The pool is nice, but closed a lot because they "forget" to change the filter etc. In August. In Arizona. Its only open from 8 am to 10pm, and I'd really like to swim laps before work. Security will hover around you at night and kick you out right at 10pm. The location is nice, being close to the San Tan Village. Basically if you can handle a scorpion or two once every week to two weeks you'd love it here :).
September 3, 2014
Rated 2 out of 5?by Bill parking
The parking situation is unbelievable for Arizona. It is like living on the east coast. Sometimes I have to park outside the complex. Do not trust management. They never tell the truth about anything.
June 23, 2014
Rated 5 out of 5?by AZHeather Great Place
My fianc? and I looked at A LOT of places before choosing this place. I read the previous reviews, and while I did not live here while it was under prior management, I have zero complaints with the current management. The staff has gone out of their way to help and are always very nice. The property is kept clean and well maintained. I have no complaints on noise. I have not seen any kids running around and I have not heard them; even at the pool. Everyone that we have passed by has been very polite and extends a greeting. Parking is a slight issue, but not as terrible as some has made it seem, but then again I don't mind actually having to walk a little. I live in an apartment; I don't expect to have parking at my front door. However, if that is something you want, you can pay $50 a month to have your own personal garage right next to your apartment. I love the gas stove, dryer, and water heater. And I love that they don't nickel and dime you for everything like MANY (Mark Taylor) apartments do. I would (and have) highly recommend anyone to check this place out and compare it to all of the other apartments around. Oh, and the location is fantastic!!
November 11, 2013
Rated 4 out of 5?by Jer3182 2 years later, still love it here
Seems the only ratings here are people that didn't like it, but even though I didn't love when it was sold to Pillar, I haven't had much of a problem. The office staff are all nice, but they kind of all seem like its the first day on the job, so that can be frustrating. But they didn't have a close enough parking spot for me, so they gave me a close garage for the same price, which was super nice. Any maintenance that is needed happens within 24 hours, and I got free carpet cleaning for re-signing my lease. SUCH perfect location too. Would totally recommend this place to anyone.
October 15, 2013
Rated 1 out of 5?by Duck Can't believe!!!
Archstone had this apartment community looking good now, its worst. They try to charge you for everthing. Staff are terrible!!!!!
March 1, 2013
Rated 1 out of 5?by noialreadydid Don't be fooled by the pool!
This place is terrible. I agree 100% with the run don't walk comment. Staff is horrible. I wish I would have gotten out of my lease when they offered me a chance with no penalty. The only thing this place has going for itself is the pool. But don't be fooled, here is a list of some of the problems I have had to deal with: Scorpions, (chandler regional wanted $83,000 for the anti venom shot) ouch! Have to shake my lights to get them to turn on. Called it in twice and still haven't fixed it. Super noisy, live above the garage and your guaranteed not to get any sleep. Also, for some reason the neighborhood kids have turned this place into a skate park. The dog s... aroma is bound to make anyone feel nauseous. Good luck finding a parking spot at night! You think I am kidding, ask anyone walking around and they will tell you this place has huge parking problem. Save your money, look elsewhere.
January 8, 2013
Rated 1 out of 5?by chip499 Run Don't walk away from here
Well lets say this place was the best for 2.5 years then it got sold to pillar and it has become a dump the hot tub and pool have tiles falling off the parking is the worst and the office does nothing if people park in others paid for spot. the halls went from spotless to stained and dirty.
The office staff treats you like dirt was told by one that would not talk to me any longer as they have a new customer to show around and my issues are less then important.
The people who now move here have gone down the cops spend lots of time here and the noise has gotten so bad that it is like living in Tempe on mill ave
Over all for what we pay this is way over priced looks good on the outside but no service anymore
November 21, 2012