Trinity Bell Gardens Apartments

Where to start? I lived at this property for 6 months back in 2016 and had no problems (moved out of state for work). Fast forward to 2021 and I couldn't believe how much worse the conditions became. I don't normally write reviews but needed to make an exception. ***Renter's beware, I can't believe this apartment has a 4.8/5 review as of 9/19/22. Seems pretty inflated to me. My lease started in early 2021 and I moved out in September 2022. Here are a few of my observations: - Upon moving in the cleanliness of the apartment was disgusting. Cobwebs in the corners of the ceilings, dirty windows, black grime/mold on all AC vents, and floors were mopped multiple times and still came up with black grime. I was informed it was "cleaned" after the last tenant but it was 100% a rush job. When I moved out of the apartment it was cleaner than when I came in yet Trinity Bell Gardens still charged me for carpet cleaning at $88 and master tub resurfacing at $150. I was able to get the resurfacing credited as it was due to rusty water discoloration coming from the AC unit condensation overflow drip into the tub. I even had the carpets cleaned with a shampoo vacuum before moving out and I was still charged. - Appliances and general infrastructure are outdated. Had to get the washing machine replaced the first week because it just stopped working. The upper cabinets in the kitchen were almost falling off the wall. The AC unit in the apartment was very loud in the master bathroom and condensation always leaked on the floor even after several maintenance visits. The gates to get in and out of the community rarely work and/or are just left open, even after they were "upgraded". The pool is also continuously down for maintenance. Slapping a band-aid on everything seems to be the course of action. - Safety was also a concern. There was at least one shooting outside my apartment during my lease. I had a ring doorbell set up and police were wanting to use my footage to aid in the investigation. I honestly can't recommend these apartments to anyone.

I really enjoy living here and would not hesitate to recommend it. Parking is the only thing I would caution a prospective resident about; I have a garage now, which eliminates the problem, but it was sometimes hard to find parking when I had a unit without a garage.

This community continues to be absolutely wonderful. I have a very high opinion of the people who run it. Thank you again!

The apartment is handicap accessible but too close to all the noise of traffic and people fightingbl outside.

Was nice and well kept.

Nice clean, quiet community. Everyone us friendly.

Responsive office staff and condition of the apartment.

Very awesome place, very great amenities and location, very helpful associates

It is very peaceful and clean!

Service was timely and done professionally. Maintenance worker was very courteous.

I've been very impressed with everything I've encountered so far.

This is a Great community and they jump to your needs.

DO NOT MOVE HERE - On move out they are charging us with over 1,100 in charges. If you do move here protect yourself and take care to document EVERYTHING. I took too relaxed of an approach while living here and they are taking full advantage of the fact. I also paid over $1,000 to own a pet here for 15 months. After move out they ripped up our carpet stating "regardless of condition the carpet will be replaced because you have a pet". Apparently they cannot clean carpets. DO NOT MOVE HERE

I would recommend this community

Always courteous, helpful and timely

I would recommend based on my experience with staff and the upgrades

Everything is great except noise sometimes

It is well maintained and peaceful!

The community is a nice and pleasant place to live and the staff is attentive and timely when responding to requests.

It' a great place to live, I just didn't get to know my Neighbors as well as I would like. But It' great to see families and kids around, and we are away from anything fun to do and the roads are bad. I just wish there were closer places to eat and more neighborly together stuff, but that might be a Louisiana thing.

Great Place to live ! The staff is always friendly & helpful . Maintenance requests are always completed in a timely manner .

The apartments and the area are both very nice, and the road improvements have made transportation easier (or will, once all the construction is done!).

We love this apartment complex! The atmosphere is excellent an everyone in the office is helpful and polite!

It's been 30 years since my husband & I have lived in an apartment, so we were definitely apprehensive. Downsizing by 75% was also a HUGE concern! However, we have been very happy with our apartment and with the community as a whole. It has an abundance of green space, and the apartment entrances are positioned to provide maximum privacy. Additionally, the residents seem to be more career-oriented, thus making for a quieter environment. Although this is a transitional move until we settle on our next home, it is proving to be a lovely experience, and I would highly recommend Trinity Bell Gardens to anyone.

Based on my experience so far, if prompted, I am likely to recommend this apartment community to my coworkers.

The apartment is really nice and offers what I prefer.

Significant rent increases may be problematic for most folks here, we know some people that have left because of it. Also, it seems that some simple policies have changed back and forth without warning and residents were not notified (i.e. who pays for light bulbs and filters? was kicked around for way to long in my opinion - we found out the final result when I went in for mail one day, it had changed 3 times as I recall). I missed the memo I guess. Overall though, this has been a good place to live and I would recommend it.

It's a clean, comfortable environment. It's also very quiet, peaceful and safe.

Thank you for your prompt response to fixing my oven !

I would. It is the perfect place to call home. It is perfectly located between Dallas and Fort Worth

very clean well maintained and safe atomosphere with good office service

This is the very best apartment complex with the very best management I have ever witnessed or had the pleasure of dealing with. Thank you and I appreciate everything that you do for all of us.

Good front office workers, nice apartments, decent maintenance but terrible parking.

Quiet area with convenient access to numerous DFW attractions and businesses.

TBG is beautiful property and the staff is great. There are things that I don't like about the property but I would recommend the apt community.

Wonderful gated community with a very professional and responsive property staff.

I like that its a smaller community and office and maintenance staff are responsive, professional and friendly. Parking will always be an issue but is better than it was.

It's a nice, quiet area for the most part. The apartments are spacious. The grounds are kept really well.

I have lived here several months now the gate to the "gated" community is always broken and open, they have had the pool closed for about a week now, the air conditioning is broken in the gym/ business center and they have yet to repair a leak correctly( they put sealant around the window and call it good)that allows water into my apartment when it rains, causing the drywall to get moldy. Overall I am not impressed with the complex.

I really like this place the only caveat was the space in the bedrooms

The apartment is nice and the pool is very nice, but the parking is a real drawback. Having friends or family over is very hard, especially when you don'??t know before the office closes. Often there wasn'??t parking available outside the gates.

It is such a nice community and my apartment is perfect.

The location is idea and the community is well maintained.

I would recommend this apartment complex because it is in a great location and has great features and amenities!

This was non emergency and still response was within a couple days. Washer noise is completely better.

Overall the hole complex is very nice and clean with a lot of extra amenities.

I would recommend Trinity Bell Gardens Apartment Community to someone as a "pre-house" option. I can see myself living there until I'm ready for the responsibility of a house.

The leasing agent was wonderful. She knew her stuff about the apartment and could handle my request while accepting rent from other tenants with a pleasant attitude.

I have no complaints. Very friendly community. Quiet for the most part. Management and maintenance staff are good people that listen and are willing and ready to assist you. They are very professional a d helpful.

It's a family and pet friendly community. Pleasant atmosphere and quiet, except for a few occasional bumps in the wall from neighbors.