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  • Primary Photo - The Villas at Ortega
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    Building Photo - The Villas at Ortega
Contact This Property

Language: English and Spanish

Open 8:30am - 5:30pm Today

View All Hours Office Hours Monday - Friday, 8:30am - 5:30pm Saturday, 10am - 4pm Sunday, Closed

The Villas at Ortega media gallery Unit
call 904-643-7664
Floor Plan View Body
Florida Duval County Jacksonville Ortega Farms The Villas at Ortega

The Villas at Ortega

5327 Timuquana Rd, Jacksonville, FL 32210

3.7 (19 reviews)

Property Rating

3.7
Good
Out of 5

3.7 Blended Score

See all 19 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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This Listing has been verified by CoStar’s listing verification process, which combines internal screening and fraud detection technology. Always beware of scams.

Today
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904-643-7664
Property Management Company Logo
  • Monthly Rent

    $899 - $1,489

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    500 - 1,400 sq ft

The Villas at Ortega
Property Management Company Logo
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Get One month off divided 12 months

Get $600 Off **Divided evenly over 12 months** *Restricted units only* Honoring Heroes: $35 Monthly Discount for Military, Police, Teachers, and Nurses!

Pricing & Floor Plans

filter results by bedrooms
1 Bedroom, 1 Bathroom Renovated $899 – $999
1 Bed 1 Bath 500 Sq Ft $499 Deposit
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C206
    price $899
    square feet 500
    availibility Now
  • Unit T017
    price $899
    square feet 500
    availibility Now
  • Unit T163
    price $899
    square feet 500
    availibility Now
  • Unit C121
    price $899
    square feet 500
    availibility Now
  • Unit C050
    price $999
    square feet 500
    availibility Jun 10
  • Unit C192
    price $999
    square feet 500
    availibility Jun 10
  • Unit T162
    price $999
    Unit Special
    square feet 500
    availibility Jun 10

1 Bedroom, 1 Bathroom Renovated $979
1 Bed 1 Bath 671 Sq Ft $499 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T040
    price $979
    square feet 671
    availibility Jun 16
2 Bedroom, 1 Bathroom Partial Renovated $1,149
2 Beds 1 Bath 1,000 Sq Ft $499 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C064
    price $1,149
    square feet 1,000
    availibility Now
2 Bed 1 Bath Renovated $1,199
2 Beds 1 Bath 1,000 Sq Ft $499 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C151
    price $1,199
    Unit Special
    square feet 1,000
    availibility Now
  • Unit C062
    price $1,199
    square feet 1,000
    availibility Now
  • Unit C200
    price $1,199
    square feet 1,000
    availibility Jun 10
2 Bedroom, 1.5 Bathroom Renovated $1,199 – $1,249
2 Beds 1.5 Baths 1,050 Sq Ft $499 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T056
    price $1,199
    square feet 1,050
    availibility Now
  • Unit T065
    price $1,249
    square feet 1,050
    availibility Jun 10
2 Bedroom, 2 Bathroom Renovated $1,199 – $1,349
2 Beds 2 Baths 1,100 Sq Ft $499 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T182
    price $1,199
    square feet 1,100
    availibility Now
  • Unit T179
    price $1,349
    square feet 1,100
    availibility Jun 5
  • Unit T200
    price $1,289
    Unit Special
    square feet 1,100
    availibility Jun 6
2 Bedroom, 1.5 Bathroom Renovated $1,249 – $1,379
2 Beds 1.5 Baths 1,350 Sq Ft $499 Deposit
11 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C141
    price $1,299
    square feet 1,350
    availibility Jun 9
  • Unit C076
    price $1,249
    Unit Special
    square feet 1,350
    availibility Jun 10
  • Unit T062
    price $1,249
    Unit Special
    square feet 1,350
    availibility Jun 10
  • Unit C148
    price $1,279
    square feet 1,350
    availibility Jun 10
  • Unit T185
    price $1,289
    square feet 1,350
    availibility Jun 10
  • Unit T216
    price $1,299
    Unit Special
    square feet 1,350
    availibility Jun 10
  • Unit T070
    price $1,299
    square feet 1,350
    availibility Jun 10
  • Unit C211
    price $1,299
    square feet 1,350
    availibility Jun 16
  • Unit C191
    price $1,299
    square feet 1,350
    availibility Jun 17
  • Unit C031
    price $1,349
    square feet 1,350
    availibility Jun 17
  • Unit C101
    price $1,379
    square feet 1,350
    availibility Jun 17

3 Bedroom, 2 Bathroom Renovated $1,399 – $1,489
3 Beds 2 Baths 1,400 Sq Ft $499 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T144
    price $1,399
    square feet 1,400
    availibility Jun 6
  • Unit T199
    price $1,484
    square feet 1,400
    availibility Jun 6
  • Unit T202
    price $1,489
    Unit Special
    square feet 1,400
    availibility Jun 17
3 Beadroom, 2 Bathroom Renovated $1,399
3 Beds 2 Baths 1,300 Sq Ft $499 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T091
    price $1,399
    square feet 1,300
    availibility Jun 10
1 Bedroom, 1 Bathroom Classic Call for Rent Not Available
1 Bed 1 Bath 500 Sq Ft
1 Bedroom, 1 Bathroom Classic Call for Rent Not Available
1 Bed 1 Bath 671 Sq Ft
1 Bedroom, 1 Bathroom Partial Renovated Call for Rent Not Available
1 Bed 1 Bath 500 Sq Ft
1 Bedroom, 1 Bathroom Partial Renovated Call for Rent Not Available
1 Bed 1 Bath 671 Sq Ft
2 Bedroom, 2 Bathroom Classic $1,299 – $1,349 Not Available
2 Beds 2 Baths 1,100 Sq Ft $499 Deposit
2 Bedroom, 2 Bathroom Partial Renovated Call for Rent Not Available
2 Beds 2 Baths 1,100 Sq Ft
2 Bedroom, 1.5 Bathroom Classic Call for Rent Not Available
2 Beds 1.5 Baths 1,050 Sq Ft
2 Bedroom, 1.5 Bathroom Classic Call for Rent Not Available
2 Beds 1.5 Baths 1,350 Sq Ft
2 Bedroom, 1.5 Bathroom Partial Renovated Call for Rent Not Available
2 Beds 1.5 Baths 1,350 Sq Ft
2 Bedroom, 1 Bathroom Classic Call for Rent Not Available
2 Beds 1 Bath 1,000 Sq Ft
2 Bedroom, 1.5 Bathroom Partial Renovated Call for Rent Not Available
2 Beds 1.5 Baths 1,050 Sq Ft
3 Bedroom, 2 Bathroom Classic $1,449 Not Available
3 Beds 2 Baths 1,300 Sq Ft $499 Deposit
3 Bedroom, 2 Bathroom Partial Renovated Call for Rent Not Available
3 Beds 2 Baths 1,300 Sq Ft
3 Bedroom, 2 Bathroom Partial Renovated Call for Rent Not Available
3 Beds 2 Baths 1,400 Sq Ft
3 Bedroom, 2 Bathroom Classic Call for Rent Not Available
3 Beds 2 Baths 1,400 Sq Ft
1 Bedroom, 1 Bathroom Renovated $899 – $999
1 Bed 1 Bath 500 Sq Ft $499 Deposit
7 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C206
    price $899
    square feet 500
    availibility Now
  • Unit T017
    price $899
    square feet 500
    availibility Now
  • Unit T163
    price $899
    square feet 500
    availibility Now
  • Unit C121
    price $899
    square feet 500
    availibility Now
  • Unit C050
    price $999
    square feet 500
    availibility Jun 10
  • Unit C192
    price $999
    square feet 500
    availibility Jun 10
  • Unit T162
    price $999
    Unit Special
    square feet 500
    availibility Jun 10

1 Bedroom, 1 Bathroom Renovated $979
1 Bed 1 Bath 671 Sq Ft $499 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T040
    price $979
    square feet 671
    availibility Jun 16
1 Bedroom, 1 Bathroom Classic Call for Rent Not Available
1 Bed 1 Bath 500 Sq Ft
1 Bedroom, 1 Bathroom Classic Call for Rent Not Available
1 Bed 1 Bath 671 Sq Ft
1 Bedroom, 1 Bathroom Partial Renovated Call for Rent Not Available
1 Bed 1 Bath 500 Sq Ft
1 Bedroom, 1 Bathroom Partial Renovated Call for Rent Not Available
1 Bed 1 Bath 671 Sq Ft
2 Bedroom, 1 Bathroom Partial Renovated $1,149
2 Beds 1 Bath 1,000 Sq Ft $499 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C064
    price $1,149
    square feet 1,000
    availibility Now
2 Bed 1 Bath Renovated $1,199
2 Beds 1 Bath 1,000 Sq Ft $499 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C151
    price $1,199
    Unit Special
    square feet 1,000
    availibility Now
  • Unit C062
    price $1,199
    square feet 1,000
    availibility Now
  • Unit C200
    price $1,199
    square feet 1,000
    availibility Jun 10
2 Bedroom, 1.5 Bathroom Renovated $1,199 – $1,249
2 Beds 1.5 Baths 1,050 Sq Ft $499 Deposit
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T056
    price $1,199
    square feet 1,050
    availibility Now
  • Unit T065
    price $1,249
    square feet 1,050
    availibility Jun 10
2 Bedroom, 2 Bathroom Renovated $1,199 – $1,349
2 Beds 2 Baths 1,100 Sq Ft $499 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T182
    price $1,199
    square feet 1,100
    availibility Now
  • Unit T179
    price $1,349
    square feet 1,100
    availibility Jun 5
  • Unit T200
    price $1,289
    Unit Special
    square feet 1,100
    availibility Jun 6
2 Bedroom, 1.5 Bathroom Renovated $1,249 – $1,379
2 Beds 1.5 Baths 1,350 Sq Ft $499 Deposit
11 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit C141
    price $1,299
    square feet 1,350
    availibility Jun 9
  • Unit C076
    price $1,249
    Unit Special
    square feet 1,350
    availibility Jun 10
  • Unit T062
    price $1,249
    Unit Special
    square feet 1,350
    availibility Jun 10
  • Unit C148
    price $1,279
    square feet 1,350
    availibility Jun 10
  • Unit T185
    price $1,289
    square feet 1,350
    availibility Jun 10
  • Unit T216
    price $1,299
    Unit Special
    square feet 1,350
    availibility Jun 10
  • Unit T070
    price $1,299
    square feet 1,350
    availibility Jun 10
  • Unit C211
    price $1,299
    square feet 1,350
    availibility Jun 16
  • Unit C191
    price $1,299
    square feet 1,350
    availibility Jun 17
  • Unit C031
    price $1,349
    square feet 1,350
    availibility Jun 17
  • Unit C101
    price $1,379
    square feet 1,350
    availibility Jun 17

2 Bedroom, 2 Bathroom Classic $1,299 – $1,349 Not Available
2 Beds 2 Baths 1,100 Sq Ft $499 Deposit
2 Bedroom, 2 Bathroom Partial Renovated Call for Rent Not Available
2 Beds 2 Baths 1,100 Sq Ft
2 Bedroom, 1.5 Bathroom Classic Call for Rent Not Available
2 Beds 1.5 Baths 1,050 Sq Ft
2 Bedroom, 1.5 Bathroom Classic Call for Rent Not Available
2 Beds 1.5 Baths 1,350 Sq Ft
2 Bedroom, 1.5 Bathroom Partial Renovated Call for Rent Not Available
2 Beds 1.5 Baths 1,350 Sq Ft
2 Bedroom, 1 Bathroom Classic Call for Rent Not Available
2 Beds 1 Bath 1,000 Sq Ft
2 Bedroom, 1.5 Bathroom Partial Renovated Call for Rent Not Available
2 Beds 1.5 Baths 1,050 Sq Ft
3 Bedroom, 2 Bathroom Renovated $1,399 – $1,489
3 Beds 2 Baths 1,400 Sq Ft $499 Deposit
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T144
    price $1,399
    square feet 1,400
    availibility Jun 6
  • Unit T199
    price $1,484
    square feet 1,400
    availibility Jun 6
  • Unit T202
    price $1,489
    Unit Special
    square feet 1,400
    availibility Jun 17
3 Beadroom, 2 Bathroom Renovated $1,399
3 Beds 2 Baths 1,300 Sq Ft $499 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit T091
    price $1,399
    square feet 1,300
    availibility Jun 10
3 Bedroom, 2 Bathroom Classic $1,449 Not Available
3 Beds 2 Baths 1,300 Sq Ft $499 Deposit
3 Bedroom, 2 Bathroom Partial Renovated Call for Rent Not Available
3 Beds 2 Baths 1,300 Sq Ft
3 Bedroom, 2 Bathroom Partial Renovated Call for Rent Not Available
3 Beds 2 Baths 1,400 Sq Ft
3 Bedroom, 2 Bathroom Classic Call for Rent Not Available
3 Beds 2 Baths 1,400 Sq Ft
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $175
  • Application Fee
    $75
  • Parking
  • Surface Lot
    Free parking around the premises and Optional Reserved Parking - $30 Per month
    $25/mo
  •  
  • Garage
    --

Details

Lease Options

  • 7-12 Month Leases

Property Information

  • Built in 1972
  • 444 units/2 stories

Matterport 3D Tours

1 Bedroom
1/6

About The Villas at Ortega

The Villas at Ortega No matter what your lifestyle or interests, our modern apartment community is the ideal place to call home. Our affordable, pet-friendly apartments, available in 1 or 2-bedroom options, are located in a prime area with convenient access to schools, shopping, and major business hubs. We’ve recently upgraded our community with fantastic amenities, including a renovated gym, clubhouse, bark park, and much more. Our apartments have also been updated to provide the comfort and convenience you deserve.

The Villas at Ortega is an apartment community located in Duval County and the 32210 ZIP Code. This area is served by the Duval County Public Schools attendance zone.

Unique Features

  • Stainless-Steel Set
  • Black Appliance
  • Washer & Dryer Hookup

Contact

View Property Website
Languages: English & Spanish
Open 8:30am - 5:30pm Today
  • Monday - Friday, 8:30am - 5:30pm
  • Saturday, 10am - 4pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Clubhouse

  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Fitness Center
  • Pool
  • Dog Park

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Walk-In Closets

Microwave

Refrigerator

Disposal

Highlights

  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Smoke Free

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer

Model Details

  • Carpet
  • Tile Floors
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Laundry Facilities
  • Maintenance on site
  • Property Manager on Site
  • Pet Play Area
  • Business Center
  • Clubhouse
  • Storage Space
  • Walk-Up
  • Dog Park
  • Fitness Center
  • Pool
  • Stainless-Steel Set
  • Black Appliance
  • Washer & Dryer Hookup
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Smoke Free
  • Dishwasher
  • Disposal
  • Stainless Steel Appliances
  • Pantry
  • Kitchen
  • Microwave
  • Oven
  • Range
  • Refrigerator
  • Freezer
  • Carpet
  • Tile Floors
  • Vinyl Flooring
  • Dining Room
  • Walk-In Closets
  • Patio
Expenses
Recurring
Unassigned Surface Lot Parking $25
Office Hours
Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday 10am - 4pm
Sunday Closed
904-643-7664
Neighborhood

Ortega Farms is a suburban neighborhood nestled along the Ortega River. Several homes have views of the river and there are rentals available in a variety of styles for every budget, from affordable to upscale. There are a variety of amenities located along Timuquana Road located on the southern border of the neighborhood including diverse restaurants and specialty shops. Of course, similar to many Floridians, Ortega Farms residents love spending time on the water boating and fishing but you’ll also find them at Adventure Landing, an amusement park with laser tag, go-karts, and more. Ortega Farms is also near the Naval Air Station Jacksonville, so the neighborhood could be a good choice for military families and those who work on the base. Commuters, nightlife lovers, and foodies enjoy easier trips into Downtown Jacksonville, which is about a 25-minute drive away via Highway 134 or 17.

Learn more about living in Ortega Farms 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Fla. State Coll. Jacksonville
Drive: 21 min 10.9 mi
St. Johns River, Orange Park
Drive: 23 min 12.0 mi
Jacksonville University
Drive: 32 min 16.3 mi
Florida Coastal School of Law
Drive: 30 min 17.0 mi
The Villas at Ortega is within 21 minutes or 10.9 miles from Fla. State Coll. Jacksonville. It is also near St. Johns River, Orange Park and Jacksonville University.
Schools
  • Public Schools
  • Private Schools
Timucuan Elementary School
Public Elementary School
Grades PK-5
491 Students
Attendance Zone
Bayview Elementary School
Public Elementary School
Grades PK-5
330 Students
Nearby
J. E. B. Stuart Middle School
Public Middle School
Grades 6-8
593 Students
Attendance Zone
Westside High School
Public High School
Grades 9-12
1,583 Students
Attendance Zone
Atcom Christian School
Private Elementary, Middle & High School
Grades PK-12
Nearby
Atcom Christian School
Private Elementary, Middle & High School
Grades PK-12
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

Transportation options available in Jacksonville include Jrtc At Lavilla, located 10.1 miles from The Villas at Ortega. The Villas at Ortega is near Jacksonville International, located 24.4 miles or 36 minutes away.

Transit / Subway Distance
Transit / Subway Distance
Jrtc At Lavilla
Drive: 18 min 10.1 mi
Riverplace Station
Drive: 20 min 10.8 mi
Kings Avenue
Drive: 20 min 10.9 mi
Kings Ave Station
Drive: 20 min 11.0 mi
San Marco
Drive: 22 min 12.8 mi
Commuter Rail Distance
Commuter Rail Distance
Jacksonville
Drive: 23 min 13.8 mi
Airports Distance
Airports Distance
Jacksonville International
Drive: 36 min 24.4 mi
Car-Dependent
23
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
24
Transit Score®
Out of 100
Somewhat Bikeable
36
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Villas at Ortega.

Shopping Centers Distance
Shopping Centers Distance
Timuquana Place
Walk: 8 min 0.4 mi
Timuquana Marketplace
Walk: 10 min 0.5 mi
Timuquana Oaks Center
Walk: 11 min 0.6 mi
The Villas at Ortega has 3 shopping centers within 0.6 mile, which is about a 11-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Ringhaver Park
Drive: 4 min 1.5 mi
Fowler Regional Park
Drive: 6 min 3.5 mi
McGirts Creek Park
Drive: 14 min 5.6 mi
The Cummer Museum of Art and Gardens
Drive: 17 min 8.8 mi
Jessie Ball DuPont Park
Drive: 19 min 10.5 mi
The Villas at Ortega has 5 parks within 10.5 miles, including Ringhaver Park, Fowler Regional Park, and McGirts Creek Park.
Hospitals Distance
Hospitals Distance
NH Jacksonville
Drive: 12 min 5.3 mi
Ascension St. Vincent's Riverside
Drive: 16 min 7.7 mi
Orange Park Medical Center
Drive: 15 min 8.1 mi
The Villas at Ortega has 3 hospitals within 8.1 miles, the nearest is NH Jacksonville which is 5.3 miles away and a 12 minute drive.
Military Bases Distance
Military Bases Distance
Jacksonville Naval Air Station
Drive: 11 min 5.2 mi
Cecil Field Naval Air Station
Drive: 19 min 10.5 mi
The Villas at Ortega is 5.2 miles from Jacksonville Naval Air Station, and is convenient to other military bases, including Cecil Field Naval Air Station.
 
 

Property Ratings at The Villas at Ortega

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.7
Good
Out of 5

3.7 Blended Score

19 Renter Reviews

Share details of your own experience with this property

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9/10/24
Failure to fulfill promises

My son was told when he applied to live here that he could observe the unit he would be renting prior to move in as to assess if there were any repairs or issues that would need to be resolved before occupying the unit. After approval they attempted eliminate the opportunity to observe the apartment prior to move in. When he asked to move the move in date back as to observe the apartment prior to move in they hung up. They then called him back shortly after stating that they were recalling his approval and blocked his number and email address immediately. He had no idea that wanting to look at the unit would elicit such a response. It is a pretty awful experience for a first time renter to encounter.

Property Manager at The Villas at Ortega, Responded To This Review

Thank you for your feedback. We regret any misunderstanding that may have occurred. The unit your son was interested in was under renovation at the time, and we were in the process of preparing it for his move-in. We absolutely intended to allow him to view the unit before making a final decision and offered him the option to wait until the apartment was ready. At no point did we request a lease to be signed or a deposit to be paid before he had the opportunity to see the unit in its completed state. We value transparency and would be happy to discuss this further to clarify any confusion. Please feel free to contact us directly so we can address any remaining concerns.

6/10/24
SAVE YOUR TIME MONEY& MENTAL HEALTH

Do not move here!! Upon my move in there were dead roaches everywhere and when I went to turn on the water it was BROWN and the leasing office said “it’s brown because the apartments been vacant. Good luck using your toilets and showers because every week they’re shutting off the main water valve due to a “plumbing emergency” yuck! The plumbing comes up in the carpets and shower. Imagine having to clean up poop from everywhere in your house!! I’ve had to go to a family members house to bathe and use their toilet a countless number of times. 0/10 DO NOT RECOMMEND

Property Manager at The Villas at Ortega, Responded To This Review

We’re sorry to hear about your experience. As we don't have your name, please contact our office directly at (904) 379-5737 or email us at pm@thevillasatortega.com so we can address your concerns and find a solution urgently. Thank you for bringing this to our attention.

6/5/24
PLEASE DO NOT MOVE HERE!!!!

For the love of your family, your safety and peace of mind, DO NOT MOVE HERE!!!! The negative reviews are true, constant plumbing issues, (I’ve lost several pieces of furniture bc of the frequent flooding) weekly water shut offs, and maintenance does not speak English. Pest, mold, and crime as well. Police are always out here. I’ve even spoken with a JSO officer who recommended I move. The leasing agents are the best until you move in and then you and your concerns are ignored or poorly addressed. They do not take ownership or accountability for their mistakes or their part of the agreement. Pool is closed most times like it is right now, it’s June in Florida. There are better options, go find them. Eventually, I did!

6/22/22
New Resident

So far in my experience a friendly community, and I watch them working on pest control which is good and so necessary in this state of FL. Nice dog park! I see pet owners and pets often having a blast here! So I pass by the pool often glance at the sign hanging on the gate entrance of the pool with hopes it said opened, would be nice to dip into the pool once before my lease is up ????. If I could give a few recommendations as a tenant would be improving the speed on which the repairs get done to provide every tenant myself including with the Implied Warranty of Habitability for safe and livable conditions. My bathroom conditions is currently partly uninhabitable hopefully the repairs will continue soon????. Depending on the progress of improvements looking to continue forward with my lease next year overall friendly community.

Property Manager at The Villas at Ortega, Responded To This Review

Thank you for taking the time to share your feedback. While we appreciate the feedback, we're disappointed that your living experience hasn't met its full potential. Your happiness is a priority, and we'll do everything we can to ensure the remainder of your stay meets your expectations. If you have any additional concerns, please don't hesitate to call us. We're here to assist you!

6/6/22
Horrible

I have lived here for 2 months. i have asked for the ac to get fixed and still has not been fixed. Someone tried to break in to my apartment and still no one has fixed the sliding glass door or the screen door. Roaches in the apartment and not to mention the snakes that are in your back area of your apartment. I am stuck here until my lease is up but i can guarantee that when its up i will be moving

Property Manager at The Villas at Ortega, Responded To This Review

We hope to get the opportunity to change your mind and look forward to getting more details on how we can improve the living experience of our residents. Please feel free to contact us directly at (904) 772-0355.

9/8/21
Horrible Maintenance

Topaz villas maintenance is terrible. It takes weeks to months just for one job to be completed even after sending service requests via online, call, or walk in. The disposal haven’t work and my sink has been clogged going on to two months now. It sucks having to be uncomfortable to this degree and still pay them rent. Please, do better topaz villas.

2/12/21
Love the staff!!!!

Great friendly staff! Was able to get me moved in sooner than expected and our place is beyond gorgeous. When you go in ask for Gary, he will do anything within his power to help you get settled into your new home ??

11/3/20
The New Facelift / New Ownership has Rocked It!

My youngest daughter lived in this apartment complex for a couple of years and she had nothing but good things to say about the property. As a mother, I felt fairly certain she was in a safe area. Now, I am currently in the process of moving back to Jacksonville from Lake City, Fla. My daughter mentioned that new owners had taken over and really upgraded all of the units. I originally thought I wanted to be right at the beach, but after seeing the new website and amazing changes, I think I have changed my mind and will apply @ Topaz Villas!

9/9/20
If you have a fear or bugs do NOT MOVE HERE

The apartments are really old and the plumbing is really bad. As a result of these issues, they have a really bad Cockroach problem. I had to break my lease early because of it as I’m terrified of those things and i work from home. So just imagine feeling uncomfortable in your own home. They renovated the insides of the apartments which is why i renewed my lease for a second year with hopes that i wouldn’t have the issues i had in my first unit (lots of cockroaches, there were literally 5 in my master bathroom at one time before) in my new unit, but i was wrong! And made a HUGE mistake! Luckily i was able to break my lease stress free but those apartments need to be demolished, the grounds treated, and rebuilt entirely. Redoing the exterior of the apartments without focusing on the underlying issues that makes them bad is like having a Pretty girlfriend with a nasty attitude. It’s just not enough! I’m not writing to bash them, I’m hoping they can take the negative reviews to become better, and also this a warning to those who may be afraid like myself and are considering these apartments. Save yourself the trouble!

8/18/20
The WORST!!

Maintenance is appalling. Filthy dirty upon move in. Mold in bathrooms, water damage on ceilings, cockroaches, apartments getting broken into, etc.

7/1/20
Customer Service

Gary's customer service is the best in the game. Honestly, everyone there is great. But Gary stood out more than anyone. He really helps out people in need and can relate to a lot of them. He had everything done on time, very good communication, and overall GREAT customer service.

6/16/20
THANKS GARY!!

I recently visited Topaz Village in search of my new place to call home. I have to say I love the property, the location and most of all Gary, the agent that assisted me. Gary was so professional, friendly, knowledgeable and I felt like my wants were important to him. After searching several apartments, his customer service won me over, hands down! He made the decision super easy for me to consider calling this place my new home!!

2/28/20
Don’t bother

Topaz Villas is terrible with maintenance I have to call day after day after day just to get one job done. The people in the office customer service is terrible as well. they never follow up on any request to tell me if the job got done or if it didn’t and why not. I have to come home to see the same thing still not fixed. This has happened on multiple occasions thoughout the time I been staying here. I hate when something needs to be fixed because I know it’s gonna take a arm and a legs just for them to do their job. It’s annoying not being comfortable in your own apt. I wouldn’t recommend staying here shouldn’t have to always go back and forth like I do.

1/29/19
Dont Bother

Dont waste your money. Apartments are falling apart. The apartments all have water plumbing issues. They are infested. Police are always getting called. Dont make the same mistake I did.

Property Manager at The Villas at Ortega, Responded To This Review

Thank you for providing us with your concerns here in this review. We would be more than happy to discuss your concerns with you and work to address any issues you may be experiencing. We want to assure you that our team's number one priority is the satisfaction of our residents. We apologize if you've ever felt that this is not the case. If you could email social@lynd.com I will give your info to the correct department that can help with your concerns.

Property Manager at The Villas at Ortega, Responded To This Review

Thank you for providing us with your concerns here in this review. We would be more than happy to discuss your concerns with you and work to address any issues you may be experiencing. We want to assure you that our team's number one priority is the satisfaction of our residents. We apologize if you've ever felt that this is not the case. If you could email social@lynd.com I will give your info to the correct department that can help with your concerns.

3/13/18
Mario is horrible!!!

I called to get info on a 2X2 and he was really rude. I was trying to understand how the rent and water worked and he acted like I was supposed to already know. I live in a 3X2 house and trying to down size but if this is how apartments are I think I will stay where I am. He should be fired !!!!!!!

2/19/18
Future residents

I've been a tenant of mission springs for 2 years now. This apartment complex is one of the best places you will find for the amount of money that you will spend they have a low security deposit and they will help you with the application process in any way that they can. Trisha who works in the leasing department is always very professional and always has a smile and friendly tone of voice. I've never had an issue that she has not been able to fully explain and calm me down about the matter..Carressa that's head of the billing office has always been very understanding sympathetic and helpful when I've had concerns about rent or billing.. the pools and the parking lots are always kept clean as well as the laundry facility.. I do wish they would do more maintenance with the playground..hint hint.. the maintenance department is always addressed my issues in a very timely matter and professionally.. looking forward to renewing another lease when the time comes.. the new owners are doing an excellent job... lots of the negative reviews on here are from the previous owners and management team.. remember people this is the Westside... they're doing everything possible to keep this area safe as they can.. they also have a security company that you can call and report suspicious Behavior to.. thanks again to the staff for treating my daughter very special appreciate all that you do for us..David N n Lilly...

2/19/17
Quiet hidden community

Not bad for the sq. ft. and no one walking above you. I like that the office holds people accountable for lease violations. Not renovated or new, but worth the price. Usually any noise or issues I see is guest of people. But I call the number given with security and they take care of it. Been here few months hope it continues this way.

Property Manager at The Villas at Ortega, Responded To This Review

Thank you very much for sharing these comments. We always love to receive great feedback.

9/25/15
william krupa

very satisfied with the facility---all requests are taken care of quickly

9/1/15
I love the Bungalow Style Apartment

I love my little house. The first time I walked in I was like this is perfect. I have Lupus and can't always climb stairs and when I saw it was one level I was ecstatic. My little community is quiet and the office responds quickly to your concerns.

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Villas at Ortega has one to three bedrooms with rent ranges from $899/mo. to $1,489/mo.

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You can take a virtual tour of The Villas at Ortega on Apartments.com.

What neighborhood is the property located in?

The Villas at Ortega is in Ortega Farms in the city of Jacksonville. Here you’ll find three shopping centers within 0.6 mile of the property. Five parks are within 10.5 miles, including Ringhaver Park, Fowler Regional Park, and McGirts Creek Park.

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5327 Timuquana Rd

Jacksonville, FL 32210

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