The Social North Charles®

Everything is great. Just the water problems are a bit annoying. Apart from That I love this place. The amenities and the apartments in general are very food

Good apt, needs some taking care of when it comes to maintenance but apart from that the amenities are good. Highly recommended, best value for money.

It's a spacious apartment for the rent we pay. They provide a lot of facilities as well like the gym and the theater. However, maintenance could be a lot better. There are problems with hot water.

It's a great apartment in a very well placed neighborhood. They have a few issues with the plumbing and heating but they actively try to fix it. Overall, much better than the other apartments around the area.

I stayed in that apartment for two years, and there have been an insane amount of building issues including: no water heat and MANY water shutoffs, a period of a few months where the fire alarms would go off for sometimes hours before they would be turned off, consistent elevator issues, pest problems throughout the entire building, and flooding issues that take ages to get resolved or to even receive any repairs for, just to name a few. And to top off the many problems that come from this old building, management is incredibly unresponsive and does a terrible job of responding to the problems that do arise. The first time I had flooding in my apartment unit, the drywall for the ceiling in my bedroom came down on July 6th. They apparently fixed the water issue after a week or so, but it took them nearly two months for someone to come for repairs, August 28th to be exact. It wasn’t a lack/unavailability of workers either. I had the pleasure of watching countless workers come to fix up the other apartment units for the new tenants that were moving in at the end of August! Several months later in late December to early January, I had another flooding problem in my apartment bedroom, this time from the heating unit. I came back to my apartment after new years to find a pool of water on the floors of my bedroom. I’ve attached more images below to show the damage to the floors. The floors and walls had bad water damage and the drywall was peeling again! I reported the issue to maintained and received the same response “we’ll handle it” and “you’ll get a response soon.” They ripped out my heater and left my bedroom in the state seen below. It’s been two months without heat (besides the tiny little portable heater they provided that I have already complained about being inadequate for when it gets especially cold outside). Despite calling many times for a timeline on the repairs the only responses I get are “it’s scheduled” or my favorite “let me get back to you” knowing that they’ll never call back! If you are searching for somewhere to live, I would definitely recommend looking elsewhere. The management of this apartment building is poor and ineffective. And for the extreme price we pay to live here, you’d assume the conditions would be somewhat livable.

Overall, I like it here. Lots of amenities. Some issues here and there, but the staff get to working on the problems immediately and stay in communication. I love the little events that are open to residents like food gatherings and prizes.

Amazing and feels like home , which is big as I am an international student. The space around me is very vibrant with good people and good management. A bit tad slow in maintainence but they offer good services overall

Everything is great except the water. It's an amazing apartment. Everyone is very helpful. Just the plumbing is a little old so we don't get hot water

The social North Charles has been home to us since the day we moved in. Conveniently placed at a prime location. It requires to have looked after when it comes to the basic amenities. If that is fixed I feel like it is a wonderful place to call home.

I've been living at Social for a couple of months now and it's been great. It has all the basic amenities and more. Maintainance is good and and there's so many places for entertainment and get togethers like the theatre, rooftop, arcade, lounge and even bbq. Staff response is very good and they often host events for the residents to get to know each other and have a good time.

It's a great apartment complex, nice spacious rooms, would appreciate if they came with more furniture and they could do with better management and maintenance.

Great amenities. Location is pretty walkable. Huge space! Resident events are really nice! Free utilities is super amazing and affordable!!!!!

There's mice, mold, and roaches for a very high price, plus lots of noise, but the workers are very nice. Also, my apartment is very spacious.

So far things have been good for me. The staff is great. There are many amenities. We get extra perks like free dinners or breakfast that the staff serves. The building is old, and fairly frequently, there is some problem that needs repairing, but they get on it right away and provide updates.

Staff have been helpful with any questions. Free meals last week were cool. Laundry currency machine is currently down at the moment but there are no other qualms

The apartment is nice but maintenance here sucks. I have been left without a proper bathtub for a month and it still has not been fixed. The job is always half done and it gets worse every time they leave. I would like for it to be fixed but the office hours don't align with my student schedule which also makes it hard to get fixed. Most of the apartment things inside were damaged so if you don't mind staring at broken things as well. The view is nice. The apartment has a lot of potential but lack of management is seen throughout the building complex.

Management is very unresponsive and unapologetic, and cares little for fixing resident problems. The water frequently turns off for up to a day at a time with zero prior notice, floors are stained and unsanitary, and roach infestations were common. During move-out, after displaying and turning in my keys directly to the management office, a month later they claimed that the keys were lost and sent a charge. After a month of my repeated emails and calls with no response, they ultimately told me they will refuse to let me dispute the charge nor look into evidence that I turned in the keys, and charged me for their own error. I highly advise you to reconsider if you are thinking of renting with them.

The amenities are good. The maintainence staff is also good. They work very nicely. The place is also in a very secure location and very close to Homewood campus.

Decent experience overall for a decent price, could do better despite the old infrastructure. Our kitchen had a fly issue and so far there seems to be no good solution apart from bug spraying the place at our own cost.

The move in process was super easy. The maintenance team were amazing and really quick in helping with all of the maintenance requests I made.

Great move in experience. Unit had a few problems initially but social was prompt enough to fix it right away. Enjoying the stay and the ambience of the apartment.

The actual apartment is pretty decent. However, the leasing office is a huge pain to deal with. There is very poor communication with residents which results in some unresolved hidden fees and maintenance request issues.

So far everything has been great! However, we have had some maintenance issues that are not being taken care of, like a missing drawer, broken window, and leaking ceiling.

Apartment layout is really nice and the people working here are super friendly. However, the apartment came pretty dirty and had broken drawers, curtains and other damage.

Good apartment. Fast WiFi. Maintenance is good. Rent is a little high, but overall everything is good and going well in this apartment complex

Moved in on Aug 19th and i'm very impressed by the amenities and the state of my apartment. Everything's going greta so far, and the view couldn't be nicer!

Just moved in. Square footage and convenient amenities are great but there were a few places in our apartment that weren’t cleaned and a few maintenance issues that still need resolved. Staff are friendly.

I recently stayed at the Social Apartments and found the experience to be a mix of positives and negatives. On the bright side, the community is nice and quiet, providing a peaceful environment that’s hard to find elsewhere. The amenities are great, offering a range of features that make day-to-day living enjoyable. However, the living situation left something to be desired. There were several issues that impacted my stay. The air conditioning and elevators were frequently out of order for long periods, which was quite inconvenient. Additionally, my bathroom ceiling showed significant signs of peeling and erosion, which detracted from the overall comfort and aesthetic of the apartment. In summary, while the community and amenities at Social Apartments are commendable, the maintenance issues need to be addressed to improve the overall living experience.

Really awful place to live. Maintenance issues were not addressed, leasing office impossible to deal with, and they have gone through 3 property managers in 10 months. Very upset and disappointed that I ever chose this place to live.

It's mostly good! The occasion roach and mouse, but maintenance is so nice that they handle it. All in all, the mould is a little worse here than other places, but this is about as nice as student-filled accomodation gets in Baltimore.

I lived at the Social for a year. The gym was nice and the security was good but I would not recommend living here. 1. The entire building smells like garbage. Clogs happen in the garbage chute often, and instead of bringing the trash down to the dumpster most residents leave their trash in the hallway outside the clogged chute instead. The response to the clogs is not quick, and usually the "solution" is pumping air fresheners into the hallways which makes the smell worse. 2. The staff does not communicate well. I started my lease on a sublet and I received my fob and the Wi-Fi password when I moved in. I did not know I had a mailbox until 2 months in. I emailed the front office multiple times asking how to get mail, but they did not answer. The front office was also open on Saturdays when I moved in but stopped being open at some point without notifying the residents. 3. The fire alarms/no smoking rule. The fire alarm goes off often, which is stated in previous reviews. However, most of these were due to the people breaking the no smoking rule in the lease. The fire department would even say that the alarm went off because of people smoking on their way out. Even with the fire department telling the workers on the way out that the alarm went off because of people smoking, not once did the office send out an email reminding people that smoking is a violation of their lease and could result in termination, like many apartment buildings in the area have done. 4. Entering the apartments. I woke up to people inside my apartment twice in my time here. We have doorbells on our doors, which are quite loud, but they never used the doorbell. One time, they knocked down my security pole that I had on the door to get in, and the second time, I woke up to the person in my bedroom. 5. Noise. If your apartment is on the courtyard side, you will be dealing with noise most nights. Many weekday nights, people were blasting music and yelling in the courtyard until 3 am. 6. Other things. The package room was always a mess. I had cockroaches in my apartment. One time, I took the stairs down to the main floor, and when I got there, the doorknob was on the floor, so I could not get to an exit from that stairwell. My apartment itself was not clean when I moved in. There were hairs in the bathroom and the bathroom countertop was cracked and gritty. You can find much better living conditions for a much cheaper price in the area.

I like the facilities and the convenience of the location. It is in a very nice and safe neighborhood. There is 24/7 maintenance and the maintenance staff are great. The management has changed several times since 2020. Some staff really went out of their way to try to help when there were problems, to whom I am very, very grateful. Some were more dismissive. The building is old and the fire alarm system and cooling/heating systems were also old. Building-wide maintenance has been frequently needed at change of season, be that in the fall or in the spring. There were several weeks in the 2023-2024 winter when there was no cold water, and it was hardly new. It happened every year since, and it seemed that only the most recent management tried to get to the bottom of it. The heating and air conditioning used to be relatively stable, but there has been some issues with the cooling system recently. The fire alarm was going off from time to time during 2020-2023, at times twice a day, or several times per week. The most recent management finally provided explanations as to what was going on. When the fire alarm went off, there were several times when the fire department came and investigate and they couldn't even unlock the door to the leasing office where the controllers are... In the past there was a while when the trash chute remained broken for several weeks. There are three elevators and one freight elevator. There used to be at least one elevator that was out of order on any given day. It seemed that since the most recent management took the reins all three were functioning well up to now, and there were very few interruptions. I think that the most recent management has been trying to tackle with these issues that have persisted for a long time. Right now the most problematic is the cooling system. The coolers have not been fully functioning over the last few weeks when the heat wave hit. I hope that it could get resolved soon.

There has been so many issues requiring maintenance. Recurring issues with the AC, elevators, trashchutes, fire alarm, and water is very problematic.

The amenities are great and the staff are very helpful and friendly. The only drawback is that there are often maintenance issues in the building, but the staff are prompt about fixing them.

The apartment itself is fine. Everything for me works well. However, since this complex is ruled by undergraduate students, it's become quite annoying now that it's the end of the semester. The walls here are paper thin, and you can hear people like you're with them. So partys/get together starting after 1am is an annoyance. It's only on the weekend thankfully, but other people with jobs etc live here too. People will talk and slam doors at full volume in the middle of the night. Apparently a lack of consideration comes with youth. Maybe it's just my floor.

The people in the housing office are great, and very helpful! However, for the amount of money they charge for rent there seems to be something breaking or turning off everyday.

The social really has improved over the years, with more activities and freebies for residents. This, combined with ammenities, helps student with the workload and stress

It's a good apartment for the cost. It is easy to navigate and has great amenities for the price. Close to Johns Hopkins campus (15 min walk), but a little far from a grocery store if you don't have a car.

Love the amenities and the space I get in my apartment for the rent. Staff are also friendly and helpful. However, the building does require constant repairs and we’ve experienced problems with heating and water shut offs. The management communicate to inform us of maintenance progress but it is still very inconvenient.

The water keeps needing to be shut down and the elevators are constantly needing repair. Not to mention the fire alarm keeps getting turned on and usually there's very little or no staff support who are available to help during off hours.

There has been a roach infestation in our apartment for the better part of a year and yet they have done close to nothing to fix it. Our kitchen has become unusable and is concerning for our health. The water temperature is extremely inconsistent and takes ages to fix. They also changed their surface parking policies which charges people just for entering the parking lot.

Maintenance is amazing and very helpful! They seem to genuinely care about your resident experience. The biggest issues I have are with the heating/ cooling system and not having hot water every so often.

The Social is a cool building with modern amenities. Theater room, a place to study, and very nice gym. Very friendly staff. They are super kind and always accommodating. Charlene is always working hard to make sure she gets the job done for anything we need. No job has been too big for her to handle. She's always super kind and brighten up the day with her amazing smiles! The building is really shaping up with this new team and owners.

Very nice rooms, big units, but the building is old, and sometimes light or water are cut off (in 4 months we have had I think 2/3 days without water and 1 day without electricity). The rest of the aspects of the apartments are quite nice, I would recommend although it can be slightly expensive if you are not able to secure a discount before signing the lease (e.g. when the new lease is almost going to start they lower some units so that they are able to get an owner of those in time).

-4 fire alarms in the span of 4 days -A fire alarm that lasted 7 hours (1am to 8 am) -Room was too hot (88 degrees Fahrenheit) and all they said was "we cannot do anything about it" -Lobby floor and basement smells like a dumpster -Office is not responsive or helpful -Maintainence does the bare minimum to fix the issue

Back at the Social! Leasing process was quick and easy and I was able to move in within a week of signing the lease. The unit wasn't fully cleaned properly and there's things to be fixed but that's something that can be fixed.

Spacious apartments with lots of storage space. Within walking distance from Hopkins. Friendly staff. Nice view and love the large windows. Would recommend.

Overall, I feel very good. The leasing office will quickly respond and solve your life problems. The people here are very enthusiastic and make people feel at home.

so convenient and people are all friendly, the staff of this apartment helped us a lot, i really enjoy the gym and the studying room here, like in a university.

It's great living here, with reasonable rent prices, events (including free food), and amenities such as the pool and theater. Great place for students