The Signature Apartments & Townhomes

since the new management took over, this complex has been better than ever. the ladies in the office are so kind and will do whatever they can to help no matter the situation. the maintenance crew is awesome too! our issues are always resolved in a timely manner. we also love the indoor pool! overall, i highly recommend this place.

The management has declined steadily since we moved in. The turn over rate in office staff is a quite sad. Though it doesn’t surprise me, if their skill level is any indicator of the management that they work for, I would probably leave after a couple of months, too. The parking situation is outrageous; you’re allowed 2 cars per unit, but can rarely find an actual parking spot for even just 1 vehicle. People park all over as a result, in the fire lanes, in front of the trash cans... and this is a daily occurrence. While this has been brought to the attention of management, they apparently “cannot do anything” as they “leave at 6 daily and are not here to witness the issue.” Additionally, while I can’t speak for everyone’s “neighbor situation,” ours is awful. There are 3 party people living next door, and they like to have their adequately sized fiestas several days per week. They blast very loud music, accompanied by shouting over their own music, and random bouts of boastful laughter (I think they got a karaoke machine recently, and “because I got high” just might be their all time favorite phrase). This is by no means restricted to weekends, and often takes place Monday to Thursday, between the hours of 9pm and 3am. Management? Also useless in this area. We’ve lived here for almost 3 years. Our newer-ish party people neighbors, and managements seeming disregard for everyone and everything, have finally pushed us over the edge. The only reason we haven’t moved “yet” is because we’re still searching for a home to buy and we really did not want to move twice in a matter of a few months. Guess we’ll have to suck it up and move twice. As of right now, we’re drafting our ‘notice to vacate’, and have the pleasure of doing so to the horrific beat of some too noisy garbage drum knocking up against our bedroom wall. This place really does suck. Do NOT move here. Unless of course you ride the bus, and party people are your kind of people.

My husband and I moved to The Signature 18 months ago after being stationed here with the Navy. We have see a lot of turnover with the staff, but the current staff is the best we’ve seen. The manager Lisa is so caring and compassionate, we can tell she truly cares about us and our comfort living here. The assistant manager Nadia is an awesome lady, always kind and ready to help with anything she can. The new leasing girl Teana is very sweet as well, we just met her as she is the newest addition. The mainstay is fantastic! When we’ve had any issue they have come right away and taken care of everything. The grounds are always trash free and kept very nicely. I’d definitely recommend The Signature Apartments to all my friends!!

I absolutely LOVED living here. The front office staff is incredibly kind and truly cared for our needs. Lisa (lead leasor) always took time out of her work to hear our concerns, no matter how little. Nadia in the front was always sweet and always had a kind tone even when other tenants were rude to her. We rented a 2b1b, and it was very up-to-date, even the outside porch had a fresh paint job. The maintenance crew was always on point. Other reviews say they were slow and rude, but I never ever had an issue with any of them. And honestly, these guys cared for, what, 200 places and there were three of them and they STILL went above and beyond? Give them a break, these guys kick butt. Also, a lot of these "complaints" listed here were mentioned in the rental agreement, so that's on those tenants, especially if you have pets that piss everywhere (@ carpet). Overall, this place was great, the staff were overachievers, and the apartments were comfy and updated.

When we first moved in 4 years ago it was okay. However ownership/management of this property has changed several times since then and it's only gotten worse. It seems like they are always out to lunch, but there isn't a set schedule as to when "lunch" is. I've gone to the office anywhere from at 11am to 2pm to find the doors locked stating they would be back in 2-3 hours. I've even gone an hour before closing only to find the door locked and lights off. They have constantly changing staff, and right now they seem extremely understaffed. They removed all of the weatherstripping and keyhole hardware from our front door the first week of October, and stated they would be done with this maintainance by October 19. It is now Nov 27th and we still have no weatherstripping or keyhole hardware. My heating bill has gone up significantly because of this. When my husband asked when this forced maintenance would be complete they stated that "it should have been done, maybe they missed your place?" And apparently the best they could do was offer to put a maintainance ticket in. This place is overpriced, poorly managed, and when they finally get staff that can do their jobs competently, those people leave quickly. I don't blame them because I can't wait to leave either.

Front office is always a pain to get in touch with! Was charged for maintainence on baseboard heater cause when used it would spark. I was charged $40 for it and when confronted the front office claimed that it was a possible online fee? When we moved out we were charged $1700 for cleaning and replacement carpet (carpet was only 1yr old) no stains or damage but they like to replace it after each Tennant cause why not if they are just going to charge the Tennant for it... Not worth what they charge for rent. You are better off going anywhere else. Seems like when they do the checkout inspection they just state everything needs cleaning even though everything was wiped down and cleaned. Trust me do not go here. You will get screwed over!!

I've lived in the 2bed/2.5ba townhome for 3 years; and am moving because of work. I would definitely recommend this place - it's quiet, plenty of square footage, good enough location in Silverdale, plenty of areas to walk/jog with nearby trails, fireplace, pet friendly, great view from my balcony, property is maintained very well, and maintenance addresses any issues within a day or 2, also the pool is an indoor pool. The only cons I would mention is that parking isn't very good (I pay $25/month for a covered space so this isn't an issue for me) and that there've been a few small issues when renewing my lease. The first renewal, apparently a 12 month lease wasn't an option, so I had to settle for a 9 month lease. The second renewal, I was told AFTER I had signed that they had forgotten to add the $30 cable charge, which took my original rent utilites from $1378 to $1408. Overall, it's a quiet, clean complex.

The townhomes are great. Don't have a problem with the place at all. Only problems are certain employees. Very rude and unprofessional. I am shocked that they treat their tenants/customers in that manner. I would not recommend living next to someone who's an employee.