The Shoreham Apartments

My packages get stolen all the time. The amenities are broken. The door system is never working.

Good but Should be Better I'm neutral given that Shoreham has new ownership this year, and the property management team is very new. The property overall is nice with a strong maintenance response record. However there are numerous public space / outdoor aspects that should be addressed

Best Maintenance Techniciian Carl is the absolute best maintenance technician of any place I’ve ever lived! We are so lucky to have him!

Thanks to Carl Helped bring boxes up to our unit. Well done Carl!

I lived at the Shoreham for 7 years. I once considered it my home. When I moved in, it was wonderful! The apartments are nice. The property is so run down. AND, the security is crap!!! They have no caretakers on staff, only a "vender" you can call. People who do not live there can easily walk in. Not only me, but other residents have found people who do not live there, sleeping in various areas. When I brought this up to the manager, her response was to call 911. When I brought up they need better security, I was informed that it is not in the budget. When a car is stolen in the heated underground garage, the responsibility is put back on the residents that if we don't know who is in the car behind us pulling in, that we need to confront them. If we don't recognize a person coming in the building, confront them. They seldom update or CLEAN! The location, maintenance people, the actual units are great. The management is lazy!!! It WAS a great place, as I did, move on.

This place is overpriced for the units they are offering. You can't control when the AC heat is turned on, you can hear your neighbors through the walls and current management recently got rid of the utility packages so that they could charge based on usage (which is impossible for a high-rise without individual meters). If you sign here be prepared to pay more for less.

My favorite place I've rented from In the Twin Cities. Close enough to the action, but not too far removed! Beautifully put together complex with great amenities to complement! The apartments themselves are elegantly styled and have the BIGGEST walk in closets in any rental I've seen. But above all, the management team of Heidi and Landon put this place above all. Their care for the residents goes above and beyond you'd expect of someone in their position. They made living here, especially during the pandemic, an absolute joy.

I have lived in The Shoreham since it first opened and have watched the management steadily decline. The original management team was amazing (Kathy & Nathan) - friendly, personable, and went out of their way to make you feel welcomed. Since their new team started, I have had nothing but bad experiences. Firstly, they made a mistake on my lease and have been less than helpful getting it sorted out. Good luck EVER getting a hold of the property manager, Heidi. She is impossible to reach by phone or email. Most recently, I had a leasing agent unlock and walk into my apartment home to show it to a stranger while I was home WITHOUT notifying me of a showing, and have yet to hear back from Heidi after notifying her of the intrusion. There is a clear lack of communication between management and staff, and I would highly recommend living elsewhere. Not to mention, the construction was done poorly and the finishing touches inside of the units are very cheap and fall apart more every day. I am not one to write negative reviews but feel as though potential leasers need to be warned. I am eagerly awaiting the end of my lease.

The apartments themselves are nice. The building claims "dog friendly" but makes it difficult for dog owners to let their dogs out with signs stating "NO DOGS ON THE GRASS" surrounding the building. The pet stations are inconveniently placed and far away from entrances, so the idea that dogs can mindfully hold it until in a "designated pet area" while outside, is unrealistic. The old management was very personable and inviting, and planned community events for the building that had great turn outs. In January the management team turned over and the new management is insincere and rude. They have come in trying to overhaul everything that was done before, including the things that were done well. We loved it here before the management switched over, and now we are looking to move out when our lease is up. I would not recommend moving here, it is not worth the money for a place that inconveniences residents and doesn't even know your name.

Made a terrible mistake of choosing The Shoreham. The apartments themselves are nice but that is about it. For the price they are charging you can do much better elsewhere. Can't wait until our lease is up.