The Ren
2924 Clairmont Rd,
Brookhaven,
GA
30329
Today
Favorites
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Monthly Rent
$1,418 - $2,489
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Bedrooms
1 - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
677 - 1,396 sq ft
The Ren
Favorites
Welcome home to The Haven, the perfect answer to your new home search. Our stunning North Atlanta apartments provide you with the perfect retreat featuring enticing amenities that are sure to delight. The Haven offers spacious one, two, and three-bedroom homes that feature stylish interiors with stainless steel appliances, granite countertops, spacious closets, and more. Take advantage of two resort-style swimming pools, a poolside lounge with an outdoor fireplace, grilling area, an elegant resident lounge, and a state-of-the-art fitness center. No matter what you are in search of, it can be found at The Haven Apartments in Atlanta. Call us today to schedule your tour.
Pricing & Floor Plans
filter results by bedrooms
A14
$1,728 – $1,916
1 Bed
1 Bath
923 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2C-466price $1,728square feet 923availibility Now
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Unit 2C-366price $1,728square feet 923availibility Jun 3
A1
$1,418 – $1,593
1 Bed
1 Bath
677 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2C-261price $1,418square feet 677availibility May 31
A12
$1,623 – $1,806
1 Bed
1 Bath
887 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2B-222price $1,623square feet 887availibility Jun 5
A9
$1,652 – $1,837
1 Bed
1 Bath
812 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 1B-205price $1,652square feet 812availibility Jun 16
B1
$1,726 – $1,937
2 Beds
2 Baths
1,067 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2EE-381price $1,726square feet 1,067availibility Now
B8
$1,928 – $2,489
2 Beds
2 Baths
1,396 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2F-490price $1,928square feet 1,396availibility Now
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Unit 2F-690price $2,028square feet 1,396availibility Now
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Unit 2F-290price $2,028square feet 1,396availibility Now
B7- Work from Home
$2,003 – $2,230
2 Beds
2 Baths
1,252 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 1B-302price $2,003square feet 1,252availibility May 6
B3
$1,802 – $2,072
2 Beds
2 Baths
1,152 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2C-559price $1,877square feet 1,152availibility May 16
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Unit 2A-341price $1,852square feet 1,152availibility Jun 14
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Unit 2B-226price $1,802square feet 1,152availibility Jul 7
A14
$1,728 – $1,916
1 Bed
1 Bath
923 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 2C-466price $1,728square feet 923availibility Now
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Unit 2C-366price $1,728square feet 923availibility Jun 3
A1
$1,418 – $1,593
1 Bed
1 Bath
677 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 2C-261price $1,418square feet 677availibility May 31
A12
$1,623 – $1,806
1 Bed
1 Bath
887 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 2B-222price $1,623square feet 887availibility Jun 5
A9
$1,652 – $1,837
1 Bed
1 Bath
812 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1B-205price $1,652square feet 812availibility Jun 16
B1
$1,726 – $1,937
2 Beds
2 Baths
1,067 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
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Unit 2EE-381price $1,726square feet 1,067availibility Now
B8
$1,928 – $2,489
2 Beds
2 Baths
1,396 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 2F-490price $1,928square feet 1,396availibility Now
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Unit 2F-690price $2,028square feet 1,396availibility Now
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Unit 2F-290price $2,028square feet 1,396availibility Now
B7- Work from Home
$2,003 – $2,230
2 Beds
2 Baths
1,252 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 1B-302price $2,003square feet 1,252availibility May 6
B3
$1,802 – $2,072
2 Beds
2 Baths
1,152 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
-
Unit 2C-559price $1,877square feet 1,152availibility May 16
-
Unit 2A-341price $1,852square feet 1,152availibility Jun 14
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Unit 2B-226price $1,802square feet 1,152availibility Jul 7
* Price shown is base rent and may not include non-optional fees and utilities.
View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.
About The Ren
Welcome home to The Haven, the perfect answer to your new home search. Our stunning North Atlanta apartments provide you with the perfect retreat featuring enticing amenities that are sure to delight. The Haven offers spacious one, two, and three-bedroom homes that feature stylish interiors with stainless steel appliances, granite countertops, spacious closets, and more. Take advantage of two resort-style swimming pools, a poolside lounge with an outdoor fireplace, grilling area, an elegant resident lounge, and a state-of-the-art fitness center. No matter what you are in search of, it can be found at The Haven Apartments in Atlanta. Call us today to schedule your tour.
The Ren is an apartment community located in DeKalb County and the 30329 ZIP Code. This area is served by the DeKalb County attendance zone.
Unique Features
- Pet-Friendly with a Pet Park
- Wraparound Terraces and Balconies
- Off Street Parking
- Poolside Grilling Station
- Washer & Dryer in Every Home
- Yoga & Spin Room
- Spacious Closets
- Central Heating & Air Conditioning
- Courtyard with Grilling Area
- Glass Top Stove/Range
- Wifi Lounge
- Built-in Computer Desks
- Ceiling Fan(s)
- Enclosed Showers
- Hardwood Flooring
- Flexible Rent Payment Options
- Patio/Balcony
Community Amenities
Pool
Fitness Center
Elevator
Playground
- Package Service
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Elevator
- Business Center
- Clubhouse
- Lounge
- Storage Space
- Fitness Center
- Spa
- Pool
- Playground
- Gated
- Courtyard
- Grill
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Ceiling Fans
- Fireplace
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Microwave
- Range
- Refrigerator
- Hardwood Floors
- Walk-In Closets
- Balcony
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Application Fee$150
- Dogs Allowed
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No fees required
- Cats Allowed
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No fees required
- Parking
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Surface Lot--
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Other--
Details
Lease Options
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6, 7, 8, 9, 10, 11, 12, 13, 14, 15
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Short term lease
Property Information
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Built in 2009
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353 units/5 stories
Location
Get Directions
Amenities
- Package Service
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Elevator
- Business Center
- Clubhouse
- Lounge
- Storage Space
- Gated
- Courtyard
- Grill
- Fitness Center
- Spa
- Pool
- Playground
- Pet-Friendly with a Pet Park
- Wraparound Terraces and Balconies
- Off Street Parking
- Poolside Grilling Station
- Washer & Dryer in Every Home
- Yoga & Spin Room
- Spacious Closets
- Central Heating & Air Conditioning
- Courtyard with Grilling Area
- Glass Top Stove/Range
- Wifi Lounge
- Built-in Computer Desks
- Ceiling Fan(s)
- Enclosed Showers
- Hardwood Flooring
- Flexible Rent Payment Options
- Patio/Balcony
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Ceiling Fans
- Fireplace
- Dishwasher
- Disposal
- Granite Countertops
- Stainless Steel Appliances
- Microwave
- Range
- Refrigerator
- Hardwood Floors
- Walk-In Closets
- Balcony
Expenses
One-Time
Application Fee
$150
Cat Fee
$0
Dog Fee
$0
Office Hours
| Monday | 10am - 6pm |
|---|---|
| Tuesday | 10am - 6pm |
| Wednesday | 10am - 6pm |
| Thursday | 10am - 6pm |
| Friday | 10am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | Closed |
Situated about 10 miles northeast of Downtown Atlanta, Briarwood is a residential neighborhood that’s home to an abundance of apartment communities. Though Briarwood offers a great location, rentals in this area are surprisingly affordable compared to neighboring communities. Briarwood is near Brookhaven, North Druid Hills, and Lenox Park.
Briarwood sits between Northeast Plaza and Plaza Fiesta, and is located just a few miles from Lenox Square and Phipps Plaza in North Buckhead. This neighborhood sits along Interstate 85, so commuting is simple. Public bus stations sit throughout the neighborhood, and the Brookhaven-Oglethorpe Marta Station is just outside of town. Briarwood Park offers a community green space for locals. Oglethorpe University, the DeKalb-Peachtree Airport, and Northlake Mall are all within quick reach of Atlanta’s Briarwood.
Learn more about living in Briarwood
Education
| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 9 min | 3.7 mi | |
| Drive: | 11 min | 4.5 mi | |
| Drive: | 11 min | 4.5 mi | |
| Drive: | 10 min | 4.9 mi |
The Ren is within 10 minutes or 4.9 miles from Emory University, Clairmont. It is also near Oglethorpe University and Emory University.
Schools
Public Elementary School
Grades PK-5
654 Students
Attendance Zone
Public Middle School
Grades 6-8
1,763 Students
Attendance Zone
Public High School
Grades 9-12
1,714 Students
Attendance Zone
Private Elementary & Middle School
Grades PK-9
231 Students
Nearby
Private High School
Grades 9-12
70 Students
Nearby
School data provided by
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Transportation options available in Brookhaven include Brookhaven - Oglethorpe, located 2.3 miles from The Ren. The Ren is near Hartsfield - Jackson Atlanta International, located 18.4 miles or 29 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 6 min | 2.3 mi |
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|
Drive: | 7 min | 3.2 mi |
|
|
Drive: | 8 min | 4.0 mi |
|
|
Drive: | 9 min | 4.3 mi |
|
|
Drive: | 8 min | 4.6 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 11 min | 5.6 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Hartsfield - Jackson Atlanta International
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Drive: | 29 min | 18.4 mi |
Time and distance from The Ren.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Drive: | 5 min | 1.9 mi | |
| Drive: | 5 min | 1.9 mi | |
| Drive: | 5 min | 2.0 mi |
The Ren has 3 shopping centers within 2.0 miles, which is about a 5-minute drive. The miles and minutes will be for the farthest away property.
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Atlanta Audubon Society
|
Drive: | 12 min | 5.1 mi |
|
Blue Heron Nature Preserve
|
Drive: | 12 min | 5.1 mi |
|
Atlanta History Center
|
Drive: | 12 min | 5.7 mi |
|
Clyde Shepherd Nature Preserve
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Drive: | 15 min | 6.5 mi |
|
Fernbank Forest & Science Center
|
Drive: | 14 min | 6.9 mi |
The Ren has 5 parks within 6.9 miles, including Atlanta Audubon Society, Blue Heron Nature Preserve, and Clyde Shepherd Nature Preserve.
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Drive: | 11 min | 4.7 mi | |
| Drive: | 12 min | 4.9 mi | |
| Drive: | 13 min | 6.8 mi |
The Ren has 3 hospitals within 6.8 miles, the nearest is Children's Healthcare of Atlanta - Egleston Hospital which is 4.7 miles away and a 11 minute drive.
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 23 min | 13.3 mi | |
| Drive: | 33 min | 19.5 mi |
The Ren is 13.3 miles from Fort McPherson, and is convenient to other military bases, including Dobbins Air Force Base.
Property Ratings at The Ren
11/21/24
Run
Hallways never get cleaned. Gates or access doors broke for years. Homeless sleep in hallways and empty apartments, bathe in pool. Garbage picked up whenever, can sit in hallways for days even though you pay for pickup. Dog poop all over garage. Place is filthy. Management rude as heck. Don’t ask questions cause they will get nasty with you to the point you want to snap out. Don’t do it.
Property Manager at The Ren, Responded To This Review
Dear Resident, We appreciate you taking the time to share your concerns. It is disheartening to hear that your experience has not met expectations, and we take all feedback seriously as we work to improve our community. Cleanliness and security are top priorities, and we regret if these areas have not been maintained to the standard you deserve. We are addressing issues related to hallways, waste pickup, and pet waste to ensure a cleaner environment for all residents. Additionally, we are working on solutions for gate and access door repairs to enhance security and prevent unauthorized access. We also strive to foster a professional and welcoming environment in our office, and we sincerely apologize if any interactions with management have felt unhelpful. We want all residents to feel heard and respected, and we are always available to discuss concerns directly. Please don’t hesitate to reach out to our office at (844) 717-2871 so we can work toward a resolution together. Sincerely, The Ren at Brookhaven Team
1/6/21
Renter Beware
Have been here for 3 months and regret it: 1. Roaches- asked for exterminator to come multiple times from the first week we arrived 2. Apartment was not clean when we got it- asked for it to be cleaned again before we moved our stuff in 3. Incredibly noisy upstairs neighbors- this far management has done nothing. “Well we can’t be sure where it’s coming from because noise sometimes travels” 4. Almost all public areas always smell like weed 5. The trash room. Wait till you see it.
Property Manager at The Ren, Responded To This Review
Thank you for taking the time to review. We are disappointed to learn of your assessment of our community. Unfortunately, we are unable to reach out to you directly as your review is anonymous. When you have a moment, please email us at twentynine24brookhaven@trinity-pm.com so we may discuss your concerns in more depth.
9/11/20
Don’t move here
I moved into this apartment complex in April 2020. Since I’ve been here the gates have been broken I have not been able to utilize my fifth floor parking deck that I purposely chose to live on to have easy access to the highway. On top of that the fire alarm goes off at least twice a month without any reasoning for at least 20 minutes or more. This is an inconvenience and the property has not tried to accommodate residents with all of the issues that have taken place. I’m not sure if they have switch management but it was definitely not like this when we first moved in. Trash is constantly everywhere on the parking deck and upstairs leading to the apartments. The elevator is always broken which is again an inconvenience for people who have to carry groceries up the stairs because the fifth floor parking deck is closed. At this time breaking the lease may be option because this is just a disaster to live here. I’ve had several friends try to move to this apartment complex and I’ll turn them around because I have experience so many issues in the few months that I have lived here. I wouldn’t want anybody else to experience what I’m going through right now and we paid a decent amount of money to live here. You can never get to an actual live person on site because the number goes straight to an off site call center. They tried to help you as best they can but since they’re not on site what they can do is limited. if you want to complain to corporate they don’t have the number you had to ask management for the number which is very weird being that this is an apartment complex that has a lot of issues. If you’re interested in moving here I suggest you keep looking and save yourself the trouble do not move to 2924 Brookhaven.
Property Manager at The Ren, Responded To This Review
Thank you for getting in touch with us. We are sorry to hear that our team has not provided you with prompt and professional service and that you have concerns with community upkeep. Due to the nature of this matter, we would like to direct you to our Cares Team. Please reach out to them directly at feedback@trinity-pm.com at your earliest convenience.
7/31/20
Poor customer service
I have lived here for over 5 years and I feel as though I am not appreciated as a resident. I have only lived here for so long because moving is a hassle, but I can assure you I will not be renewing my lease here. I know they have had several different management companies, but I have had a poor experience during my time. I am a leasing agent for another company, so I know the day to day and what’s expected. The lack of response time and lack of customer service is unacceptable. I rarely ask the office for anything and when I do, they make it seem like I’m bothering them and they do not communicate with each other. Good luck with getting them to answer the phone or respond to your email, once you are a resident. Any property you live at will have it’s fair share of issues, so the fire alarm constantly going off and the gate always being broken doesn’t phase me as it does others. The only positive I have is the maintenance team is extremely friendly and VERY responsive to requests.
Property Manager at The Ren, Responded To This Review
Thank you for choosing our community for the past five years. We are disheartened to read your feedback as it does not reflect our high standards of service. When you have a moment, we would love to discuss your feedback in greater detail so we may improve in the future. Please email our team directly at twentynine24brookhaven@trinity-pm.com. We look forward to connecting with you and restoring your confidence in our community.
6/22/20
Inconvenience after inconvenience
There is always a problem which management springs on at the last minute.. the parking garage gate rarely works. For weeks management has been saying not to park on certain levels for “maintenance” but no maintenance has been done.. now parking is over crowded. The fire alarms are ALWAYS going off, always. The hallways smell. The up keep is not that great. Definitely would not recommend living here.
Property Manager at The Ren, Responded To This Review
Thank you for informing us of your concerns with our parking garage, fire alarms, and upkeep. While we are naturally disappointed to learn that your experiences have not been satisfactory, we are committed to improving the situation right away. When you have the time, please email us at twentynine24brookhaven@trinity-pm.com so one of our team members may further assist you. We look forward to your message.
3/17/20
Stress Free/ Peace of Mind
Property relatively quiet. Property management has made tremendous improvements on security. Community programming shows an effort to bring neighbors together in an active manner. Property grounds are clean. Overall a great place to live.
Property Manager at The Ren, Responded To This Review
It makes our day to see your excellent review of our quiet, well-maintained community where residents feel peace of mind. We want you to continue feeling right at home here for a long time.
12/18/19
Hate it
I’ve lived here for almost 2 years.. when I first moved in I loved it was very nice and well kept, but we have new management now who don’t know anything and are very lazy... the gate is always broken, the elevator is always broken, hallways smell like trash, parking garage floods when it rains.. and management doesn’t have an answer for anything when asked as if they don’t care.. but they do care to come up with new rules like pool hours/passes, where you can and can’t park, etc .. I can’t wait until my lease is over!
Property Manager at The Ren, Responded To This Review
We must admit that we're extremely disappointed by your review. We have worked hard to ensure residents enjoy the same great service and living environment regardless of any changes to our leadership but it's clear from your feedback that you disagree. Please know that we take your concerns seriously and we want to restore your confidence in our management team. At your earliest convenience, please email our Cares Team at feedback@trinity-pm.com so we may further assist you.
6/30/18
Do not live here
The experience moving into this apartment has been terrible. When we moved into our unit, it had not been cleaned properly (urine around base of toilet, filthy garbage disposal etc) because of this or the previous tenant our apt has (not had) roaches. We moved in June 20th, and as of today, after 2 pest control visits we still see them and management does not seem to care. After being lied to on several occasions by the leasing consultants, ignored via email, and just poor professionalism, I am not sure what else to do. This wouldn’t be so frustrating if the office would simply say, “We’re wrong and we are sorry you’re having this experience. Let us fix it for you,” but they seem to be more concerned about being right. About what I don’t know. We have not been able to unpack, we can’t cook, or keep food in the house so we have to eat out because we are scared that it will make the problem Worse. I would not recommend anyone living here. I’ve lived in Atlanta 5 years and I have never had this problem at any other complex I’ve lived in. Consider living anywhere else.
Property Manager at The Ren, Responded To This Review
We appreciate the feedback regarding your new home and apologize that the cleaners missed certain areas. We were not aware of any issues related to pest control prior but have a pest control company that comes out weekly to conduct preventative maintenance within the community. An agenda is also presented to the pest control company to address concerns in apartment homes as they are brought to our attention. Our team prides itself on superior communication and customer service and we apologize if we fell short. It is our goal to make every situation right and we encourage you to reach out to us directly if there is anything more we may do to address your concerns.
6/4/18
Constant Noise and False Fire Alarms!
No set hours for pool use, which is fine for a private house but these are public apartments which residents have to work for a living and they should definitely not have to worry about noise long after 9 pm!!! Glass has existed on the third floor of the parking garage forever! What good is a cop doing rounds if they are not reporting that? Obviously it’s not the cops job to clean it, but it is to report it so maintenance can clean it...unless he’s just living there for a discount! Constant false fire alarms because they don’t even take steps to prevent them, like having cameras monitor the alarms, so when they’re pulled, people will be caught! They need to enforce something like that!
Property Manager at The Ren, Responded To This Review
We appreciate you taking the time to share this feedback with us. The team at TwentyNine24 Brookhaven takes our reviews very seriously. We would like to have a better understanding about your experience. Please reach out to us at (470) 419-7878 at your earliest convenience and we will do our best to resolve this with you.
3/6/18
Skip this place at all costs.
This place is absolute trash. Had problems since day one. I highly recommend everyone stay away from this pile of garbage complex. Save yourself a lot of headache and pass this place by as quickly as you can. Today was the tipping point. Absolute worst customer service and professionalism. Don't appreciate being laughed at by an office member when I was telling her about what another staff member told me. Counting down the days before we leave this god awful place.
Property Manager at The Ren, Responded To This Review
Thank you for bringing this concern to our attention. This is the first I have heard of this incident and I would be happy to further assist you. Please reach out to me, Gray Bolden, at Ebolden@trinity-pm.com so we may discuss your concerns in greater detail. I am here to be of service.
10/27/17
Passing through
Hi there! I’m a real reviewer and I’d like to be honest with you if you don’t mind! THIS IS AN AWFUL ESTABLISHMENT! From the constant pool party takeovers and the random alarm that goes off every other day at 3am. The maintenance guys that will harass and stalk you! The rude leasing agents that obviously went to Everest college and didn’t graduate! All the way down to the uninvited water bugs , the constant reek of marijuana! Overall I’m glad that I had the opportunity to stay here so I could finally understand my worth! I’m better than this and you are too! DO NOT LIVE HERE!
Property Manager at The Ren, Responded To This Review
We appreciate you taking the time to share this feedback with us. The team at Prelude at Clairmont takes our reviews very seriously. We have a new Community Manager on-site to help better meet the needs of our valued residents. Please reach out to us at (404) 975-1204 so we may assist you in moving forward towards a resolution.
9/21/17
rude
Do not move here this place is horrible!! the people are rude and incompetent! • the things Ive personally have had to deal with. • A.C. our multiple times • stove broke for week • lights constantly out • 95% of the time gate not secured • Rudeness all employees • maintenance leaving messes behind when they work in your house • sorry pool and 'hot tube • hallways dirty and gets lots of bugs • never answer the phone • never back • don't use the portal bc they won't get your work order • don't drop off your work order they won't get it • can't call in work order because they unplug the phone
Property Manager at The Ren, Responded To This Review
We appreciate you taking the time to share this feedback with us. The team at Prelude at Clairmont takes our reviews very seriously. Please reach out to our Cares Team at feedback@trinity-pm.com so we may escalate your concerns to our senior management team.
8/22/17
Rude staff and overpriced
The staff is extremely unprofessional. The do not answer the phone and have to be reminded numerous times to follow up with your issue. Once you sign your lease be prepared to not be treated as a paying resident. Your issues are not important to Prelude. If your a/c is out, toilet is overflowing, or water isn't working they will not have any urgency with finding a solution. You might even be told to check back in 2 days depending on who is in the office. Also, as many others have mentioned the "luxuries" of this community are always broken. Some current items that haven been broken for months are: the parking garage gate, the Jacuzzi, both of the patio grills, the lights in the parking garage, and the lights in the hallway, just to name a few. I would suggest taking Prelude's negative reviews seriously and spending your money somewhere that cares about their residents.
Property Manager at The Ren, Responded To This Review
We are disappointed to hear that you had a negative experience with us but are glad you brought this to our attention. Please call our Community Manager directly at (404) 975-1204 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
6/26/17
Awful
I have lived here months the gate has worked a couple days max the doors from the garage to get inside don't work so what is the point of having the remote if none of the security amenities work. I don't feel safe! Paying all this money and nothing works! Maintenance never comes. The jacuzzi has never worked. Someone was just murdered and we don't feel safe. We are paying high price to live in the projects. Staff is so rude. Sad I have nothing positive to say
6/9/17
Pay a lot for nothing
Gate has not worked since I have lived here. Maintenance never comes. Staff is rude. You can and won't get and answer or a call back not even for emergencies. Don't call yourself a gated community with NO GATE. Jacuzzi has never worked. Nothing does and they don't seem to care
12/17/16
Listen to the Reviews
I'm the one that don't listen to reviews. I've been here 3 months. On my move-in date my neighbor was moving out because someone tried to break into her apartment. A few cars have been broke-in into and last night a girl got shot as she was walking into her apartment. Everyone said its starting to get bad here.
2/24/16
Overpriced for quality of product
Pros: -Maintenance at an apartment level is great, quick and does their job. -Nice location Cons: -Office staff seems to be overwhelmed maybe due to being understaffed. -Maintenance of everything else sucks. (Gates always broken, call system is inefficient and out of date, entry doors broken, elevators constantly broken, treadmills down, grills were broken for like 4 months, hot tub hasn't worked since i've lived here) -CONSTANT BREAK-INS (I would venture to guess not a month goes by without 2-5 apts being broken into). Management doesn't seem to be addressing this issue because all they do is send out alerts. (Won't be renewing because of the safety issue, unless it's seriously addressed) Overall 2/5 stars. Could easily be improved if some care and control of safety were put into this place. Not anywhere near worth the amount i'm currently paying.
Property Manager at The Ren, Responded To This Review
Thank you for providing us with your feedback and for the kind words about our maintenance staff, we too feel that they do a great job and deserve a shout out. We apologize that you don?t seem to be enjoying your overall stay with us at Prelude at Clairmont Apartments and we appreciate the opportunity to address your concerns. As with any controlled access system, the gates or arm swings are going to take some abuse. Unfortunately, we have experienced issues with the gates ranging from deterioration as a result of heavy use to damage as a result of cars colliding into the arm. In some cases, our maintenance team is able to make the repairs on site and in some cases we are forced to rely on a third party vendor to make the repairs. In any case, we always try to get the gates back in working condition as quickly as possible but do on occasion suffer delays as we wait for the vendor to visit the property to inspect and make repairs. We were recently made aware of entry doors that were not operating correctly and we have since repaired those. We will continue to make it our focus to inspect the entry doors on a more regular basis. We are not aware of issues with the elevators but invite you to contact the office so we may hear more details regarding your concern so that we may provide additional attention if needed. Treadmills, grills and hot tub had all sustained some serious damage, all were in need of major repairs and all have been completed and are currently in good working condition. Crime is an unfortunate part of our world today and neighborhoods across the nation are affected by incidents. Although we do take steps to prevent crime from happening at our community, we too are not immune. We work closely with the Brookhaven Police Department to ensure we are notified of any incidents in the surrounding area so that we can communicate that to our residents. We recently partnered with the Brookhaven Police Department in hosting a town hall meeting to hear tips and strategies for preventing crime as well as to further discuss the more recent incidents. All of our apartments are pre-wired for alarm systems and each resident is encouraged to utilize these systems to help prevent becoming a victim. In addition we do have a courtesy patrol which patrols the grounds of our community at random times both during the day and at night. We continue to encourage our residents to report any suspicious activity and to look out for one another. Our goal is to continue working closely with the Brookhaven Police Department as well as our residents to ensure that further incidents do not occur at our community. Again, we thank you for your feedback and assure you that we do take the feedback seriously and are working to improve our services and address our resident concerns. If you would like to further discuss your concerns with the team, please do not hesitate to contact the front office.
Property Manager at The Ren, Responded To This Review
Thank you for providing us with your feedback and for the kind words about our maintenance staff, we too feel that they do a great job and deserve a shout out. We apologize that you don?t seem to be enjoying your overall stay with us at Prelude at Clairmont Apartments and we appreciate the opportunity to address your concerns. As with any controlled access system, the gates or arm swings are going to take some abuse. Unfortunately, we have experienced issues with the gates ranging from deterioration as a result of heavy use to damage as a result of cars colliding into the arm. In some cases, our maintenance team is able to make the repairs on site and in some cases we are forced to rely on a third party vendor to make the repairs. In any case, we always try to get the gates back in working condition as quickly as possible but do on occasion suffer delays as we wait for the vendor to visit the property to inspect and make repairs. We were recently made aware of entry doors that were not operating correctly and we have since repaired those. We will continue to make it our focus to inspect the entry doors on a more regular basis. We are not aware of issues with the elevators but invite you to contact the office so we may hear more details regarding your concern so that we may provide additional attention if needed. Treadmills, grills and hot tub had all sustained some serious damage, all were in need of major repairs and all have been completed and are currently in good working condition. Crime is an unfortunate part of our world today and neighborhoods across the nation are affected by incidents. Although we do take steps to prevent crime from happening at our community, we too are not immune. We work closely with the Brookhaven Police Department to ensure we are notified of any incidents in the surrounding area so that we can communicate that to our residents. We recently partnered with the Brookhaven Police Department in hosting a town hall meeting to hear tips and strategies for preventing crime as well as to further discuss the more recent incidents. All of our apartments are pre-wired for alarm systems and each resident is encouraged to utilize these systems to help prevent becoming a victim. In addition we do have a courtesy patrol which patrols the grounds of our community at random times both during the day and at night. We continue to encourage our residents to report any suspicious activity and to look out for one another. Our goal is to continue working closely with the Brookhaven Police Department as well as our residents to ensure that further incidents do not occur at our community. Again, we thank you for your feedback and assure you that we do take the feedback seriously and are working to improve our services and address our resident concerns. If you would like to further discuss your concerns with the team, please do not hesitate to contact the front office.
Property Manager at The Ren, Responded To This Review
Thank you for providing us with your feedback and for the kind words about our maintenance staff, we too feel that they do a great job and deserve a shout out. We apologize that you don’t seem to be enjoying your overall stay with us at Prelude at Clairmont Apartments and we appreciate the opportun ity to address your concerns. As with any controlled access system, the gates or arm swings are going to take some abuse. Unfortunately, we have experienced issues with the gates ranging from deterioration as a result of heavy use to damage as a result of cars colliding into the arm. In some cases, our maintenance team is able to make the repairs on site and in some cases we are forced to rely on a third party vendor to make the repairs. In any case, we always try to get the gates back in working condition as quickly as possible but do on occasion suffer delays as we wait for the vendor to visit the property to inspect and make repairs. We were recently made aware of entry doors that were not operating correctly and we have since repaired those. We will continue to make it our focus to inspect the entry doors on a more regular basis. We are not aware of issues with the elevators but invite you to contact the office so we may hear more details regarding your concern so that we may provide additional attention if needed. Treadmills, grills and hot tub had all sustained some serious damage, all were in need of major repairs and all have been completed and are currently in good working condition. Crime is an unfortunate part of our world today and neighborhoods across the nation are affected by incidents. Although we do take steps to prevent crime from happening at our community, we too are not immune. We work closely with the Brookhaven Police Department to ensure we are notified of any incidents in the surrounding area so that we can communicate that to our residents. We recently partnered with the Brookhaven Police Department in hosting a town hall meeting to hear tips and strategies for preventing crime as well as to further discuss the more recent incidents. All of our apartments are pre-wired for alarm systems and each resident is encouraged to utilize these systems to help prevent becoming a victim. In addition we do have a courtesy patrol which patrols the grounds of our community at random times both during the day and at night. We continue to encourage our residents to report any suspicious activity and to look out for one another. Our goal is to continue working closely with the Brookhaven Police Department as well as our residents to ensure that further incidents do not occur at our community. Again, we thank you for your feedback and assure you that we do take the feedback seriously and are working to improve our services and address our resident concerns. If you would like to further discuss your concerns with the team, please do not hesitate to contact the front office.
Property Manager at The Ren, Responded To This Review
Thank you for providing us with your feedback and for the kind words about our maintenance staff, we too feel that they do a great job and deserve a shout out. We apologize that you don’t seem to be enjoying your overall stay with us at Prelude at Clairmont Apartments and we appreciate the opportun ity to address your concerns. As with any controlled access system, the gates or arm swings are going to take some abuse. Unfortunately, we have experienced issues with the gates ranging from deterioration as a result of heavy use to damage as a result of cars colliding into the arm. In some cases, our maintenance team is able to make the repairs on site and in some cases we are forced to rely on a third party vendor to make the repairs. In any case, we always try to get the gates back in working condition as quickly as possible but do on occasion suffer delays as we wait for the vendor to visit the property to inspect and make repairs. We were recently made aware of entry doors that were not operating correctly and we have since repaired those. We will continue to make it our focus to inspect the entry doors on a more regular basis. We are not aware of issues with the elevators but invite you to contact the office so we may hear more details regarding your concern so that we may provide additional attention if needed. Treadmills, grills and hot tub had all sustained some serious damage, all were in need of major repairs and all have been completed and are currently in good working condition. Crime is an unfortunate part of our world today and neighborhoods across the nation are affected by incidents. Although we do take steps to prevent crime from happening at our community, we too are not immune. We work closely with the Brookhaven Police Department to ensure we are notified of any incidents in the surrounding area so that we can communicate that to our residents. We recently partnered with the Brookhaven Police Department in hosting a town hall meeting to hear tips and strategies for preventing crime as well as to further discuss the more recent incidents. All of our apartments are pre-wired for alarm systems and each resident is encouraged to utilize these systems to help prevent becoming a victim. In addition we do have a courtesy patrol which patrols the grounds of our community at random times both during the day and at night. We continue to encourage our residents to report any suspicious activity and to look out for one another. Our goal is to continue working closely with the Brookhaven Police Department as well as our residents to ensure that further incidents do not occur at our community. Again, we thank you for your feedback and assure you that we do take the feedback seriously and are working to improve our services and address our resident concerns. If you would like to further discuss your concerns with the team, please do not hesitate to contact the front office.
9/11/15
Prelude at clairmont
Lived here for a year and loved it. Although the rent office is not as friendly as they should be I enjoyed my stay at these apartments. It's quiet and very private. I would refer anyone to these apartments. Nice size for a great price.
8/16/15
Needs Improvement
This place is very nice but the gate is always broke and exit doors arent always closed, this is due to the teanants. If staff can get a handle on minor things, such as making sure doors and gates are securely closed, buildiing up keep; which they do a pretty good job at most of the time but you can start the see the aging of the property due to the lack of importance of the ambiance, the luxury of having everything that should work would be awesome and if the facilities could be 24hr access as it once were would be great as well. Maybe a few emails to teanants twice a week informing them of the displeasures of the complex would help tremendously on maintaing this beautiful development.
8/6/15
Ok, Not the Best
It is a very pricey apartment. The gates are often not working, causing an inconvenience and some vandalism. While parked in the parking garage, my catalytic converter was stolen off my car. It is a very convenient location, out from the noise of Atlanta but still close enough to not be away from the nightlife.
7/31/15
Not the best neighbors
Nice enough fit and finish. Great location. Not what you would expect as far as neighbors, given the price
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Which floor plans are available, and what are the price ranges?
The Ren has one to two bedrooms with rent ranges from $1,418/mo. to $2,489/mo.
Can I see a model or tour The Ren?
Yes, to view the floor plan in person, please schedule a personal tour.
What neighborhood is the property located in?
The Ren is in Briarwood in the city of Brookhaven. Here you’ll find three shopping centers within 2.0 miles of the property. Five parks are within 6.9 miles, including Atlanta Audubon Society, Blue Heron Nature Preserve, and Clyde Shepherd Nature Preserve.
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What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
2924 Clairmont Rd
Brookhaven, GA 30329
Responded To This Review