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Contact This Property

Language: English

Open 8:30am - 5:30pm Today

View All Hours Office Hours Monday - Friday, 8:30am - 5:30pm Saturday, 10am - 5pm Sunday, Closed

The Redland media gallery Unit
call 726-268-4934
Floor Plan View Body
Texas Bexar County San Antonio Redland The Redland

The Redland

18979 Redland Rd, San Antonio, TX 78259

4.5 (17 reviews)

Property Rating

4.5
Great
Out of 5

4.5 Blended Score

See all 17 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

Today
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726-268-4934
Property Management Company Logo
  • Monthly Rent

    $1,130 - $1,980

  • Bedrooms

    1 - 3 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    671 - 1,483 sq ft

The Redland
Property Management Company Logo
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Special Limited-Time Offer: Get up to 3 Weeks Move In Special on select units!

Limited time special offer, exclusions may apply. Contact the office for more details.

Pricing & Floor Plans

filter results by bedrooms
1 Bed/1 Bath $1,265 – $1,540
1 Bed 1 Bath 847 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 09306
    price $1,299
    square feet 847
    availibility Now
  • Unit 15302
    price $1,299
    square feet 847
    availibility Now
  • Unit 09207
    price $1,540
    square feet 847
    availibility Now
  • Unit 09307
    price $1,440
    square feet 847
    availibility Jun 12
  • Unit 04307
    price $1,390
    square feet 847
    availibility Jun 28

1 Bed/1 Bath $1,130
1 Bed 1 Bath 671 Sq Ft $200 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 11104
    price $1,130
    square feet 671
    availibility Aug 1
2 Bed/1 Bath $1,350 – $1,630
2 Beds 2 Baths 999 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 13204
    price $1,350
    square feet 999
    availibility Now
  • Unit 13105
    price $1,399
    square feet 999
    availibility Now
  • Unit 04208
    price $1,630
    square feet 999
    availibility Jun 11
  • Unit 15208
    price $1,530
    square feet 999
    availibility Jun 13
  • Unit 13108
    price $1,465
    square feet 999
    availibility Jun 20

2 Bed/2 Bath $1,550 – $1,720
2 Beds 2 Baths 1,119 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03205
    price $1,550
    square feet 1,119
    availibility Now
  • Unit 01204
    price $1,650
    square feet 1,119
    availibility Now
  • Unit 03104
    price $1,720
    square feet 1,119
    availibility Now
  • Unit 10104
    price $1,620
    square feet 1,119
    availibility Jun 12
  • Unit 01205
    price $1,650
    square feet 1,119
    availibility Jun 28

2 Bed/2 Bath $1,585 – $1,735
2 Beds 2 Baths 1,230 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02207
    price $1,585
    square feet 1,230
    availibility Now
  • Unit 10303
    price $1,685
    square feet 1,230
    availibility Now
  • Unit 10203
    price $1,685
    square feet 1,230
    availibility Now
  • Unit 06202
    price $1,735
    square feet 1,230
    availibility Jun 12
  • Unit 03303
    price $1,735
    square feet 1,230
    availibility Jun 21

3 Bed/2 Bath $1,799 – $1,980
3 Beds 2 Baths 1,483 Sq Ft $400 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 14303
    price $1,799
    square feet 1,483
    availibility Now
  • Unit 07202
    price $1,825
    square feet 1,483
    availibility Now
  • Unit 05204
    price $1,825
    square feet 1,483
    availibility Jun 12
  • Unit 14302
    price $1,825
    square feet 1,483
    availibility Jun 13
  • Unit 14304
    price $1,799
    square feet 1,483
    availibility Jun 14

1 Bed/1 Bath $1,265 – $1,540
1 Bed 1 Bath 847 Sq Ft $200 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 09306
    price $1,299
    square feet 847
    availibility Now
  • Unit 15302
    price $1,299
    square feet 847
    availibility Now
  • Unit 09207
    price $1,540
    square feet 847
    availibility Now
  • Unit 09307
    price $1,440
    square feet 847
    availibility Jun 12
  • Unit 04307
    price $1,390
    square feet 847
    availibility Jun 28

1 Bed/1 Bath $1,130
1 Bed 1 Bath 671 Sq Ft $200 Deposit
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 11104
    price $1,130
    square feet 671
    availibility Aug 1
2 Bed/1 Bath $1,350 – $1,630
2 Beds 2 Baths 999 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 13204
    price $1,350
    square feet 999
    availibility Now
  • Unit 13105
    price $1,399
    square feet 999
    availibility Now
  • Unit 04208
    price $1,630
    square feet 999
    availibility Jun 11
  • Unit 15208
    price $1,530
    square feet 999
    availibility Jun 13
  • Unit 13108
    price $1,465
    square feet 999
    availibility Jun 20

2 Bed/2 Bath $1,550 – $1,720
2 Beds 2 Baths 1,119 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 03205
    price $1,550
    square feet 1,119
    availibility Now
  • Unit 01204
    price $1,650
    square feet 1,119
    availibility Now
  • Unit 03104
    price $1,720
    square feet 1,119
    availibility Now
  • Unit 10104
    price $1,620
    square feet 1,119
    availibility Jun 12
  • Unit 01205
    price $1,650
    square feet 1,119
    availibility Jun 28

2 Bed/2 Bath $1,585 – $1,735
2 Beds 2 Baths 1,230 Sq Ft $300 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 02207
    price $1,585
    square feet 1,230
    availibility Now
  • Unit 10303
    price $1,685
    square feet 1,230
    availibility Now
  • Unit 10203
    price $1,685
    square feet 1,230
    availibility Now
  • Unit 06202
    price $1,735
    square feet 1,230
    availibility Jun 12
  • Unit 03303
    price $1,735
    square feet 1,230
    availibility Jun 21

3 Bed/2 Bath $1,799 – $1,980
3 Beds 2 Baths 1,483 Sq Ft $400 Deposit
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 14303
    price $1,799
    square feet 1,483
    availibility Now
  • Unit 07202
    price $1,825
    square feet 1,483
    availibility Now
  • Unit 05204
    price $1,825
    square feet 1,483
    availibility Jun 12
  • Unit 14302
    price $1,825
    square feet 1,483
    availibility Jun 13
  • Unit 14304
    price $1,799
    square feet 1,483
    availibility Jun 14

* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • One-Time Move-In Fees
  • Administrative Fee
    $150
  • Application Fee
    $0
  • Dogs Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $300
  • Pet deposit
    $0
  • Weight limit
    100 lb
  • Pet Limit
    2
  • Cats Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $300
  • Pet deposit
    $0
  • Weight limit
    --
  • Pet Limit
    2
  • Birds Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $300
  • Pet deposit
    $0
  • Other Pets Allowed
  • Monthly pet rent
    $25
  • One time Fee
    $300
  • Pet deposit
    $0

  • Parking
  • Surface Lot
    --
    Assigned Parking
  • Other
    --
  • Garage - Detached
    --
    Assigned Parking
  •  
  • Garage
    $125/mo
  • Carport
    $60/mo
  • Storage Fees
  • Storage Unit
    $125/mo

Details

Lease Options

  • 5,6,7,8,9,10,11,12,13,14,15,16
  • Short term lease

Property Information

  • Built in 2007
  • 276 units/3 stories

Matterport 3D Tours

Cubhouse
1/6

About The Redland

Welcome to The Redland Apartments, a luxurious retreat in San Antonio, Texas, with natural views and a relaxed country feel, in the middle of the city. Our community offers an unparalleled living experience with a range of amenities and attractions nearby. With top-rated schools like Bulverde Creek Elementary School, Tejeda Middle School, and Johnson High School in close proximity, education is within reach. Neighboring trails at Gold Canyon Park, Redland Ridge, and Stone Oak Park offer a recreational and active lifestyle to all. Indulge in a world-class shopping experience at Northwoods Shopping Center and Villages of Stone Oak, featuring a variety of retail and dining options. Experience the epitome of luxury living at The Redland Apartments in San Antonio.

The Redland is an apartment community located in Bexar County and the 78259 ZIP Code. This area is served by the North East Independent attendance zone.

Unique Features

  • 2 Pet Parks On Site
  • 5 Grilling Stations

Contact

View Property Website
Language: English
Open 8:30am - 5:30pm Today
  • Monday - Friday, 8:30am - 5:30pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Pool

Fitness Center

Laundry Facilities

Playground

Clubhouse

Controlled Access

Business Center

Grill

Property Services

  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Pet Play Area
  • Wheelchair Accessible

Shared Community

  • Business Center
  • Clubhouse
  • Lounge
  • Breakfast/Coffee Concierge
  • Storage Space
  • Walk-Up

Fitness & Recreation

  • Fitness Center
  • Pool
  • Playground
  • Basketball Court
  • Volleyball Court
  • Walking/Biking Trails

Outdoor Features

  • Gated
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park

Apartment Features

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Dining Room
  • Views
  • Walk-In Closets
  • Window Coverings
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Package Service
  • Laundry Facilities
  • Controlled Access
  • Maintenance on site
  • Property Manager on Site
  • Pet Play Area
  • Wheelchair Accessible
  • Business Center
  • Clubhouse
  • Lounge
  • Breakfast/Coffee Concierge
  • Storage Space
  • Walk-Up
  • Gated
  • Sundeck
  • Grill
  • Picnic Area
  • Dog Park
  • Fitness Center
  • Pool
  • Playground
  • Basketball Court
  • Volleyball Court
  • Walking/Biking Trails
  • 2 Pet Parks On Site
  • 5 Grilling Stations
  • High Speed Internet Access
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Cable Ready
  • Tub/Shower
  • Dishwasher
  • Disposal
  • Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Dining Room
  • Views
  • Walk-In Closets
  • Window Coverings
Expenses
Recurring
Unassigned Garage Parking $125
Unassigned Carport Parking $60
Bird Rent $25
Cat Rent $25
Dog Rent $25
Other Rent $25
One-Time
Storage Fee $125
Bird Fee $300
Cat Fee $300
Dog Fee $300
Other Fee(s) $300
Office Hours
Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm
Saturday 10am - 5pm
Sunday Closed
726-268-4934
City - San Antonio

San Antonio blends a rich heritage with modern innovation, resulting in a metropolis teeming with true Texan heart. San Antonio’s distinctive environment reflects centuries of style and a diverse array of culture, which is best exemplified in the La Villita Historic Arts Village. The Alamo may be the most renowned structure in the city, but there are plenty of magnificent historical buildings to see—from the Emily Morgan Hotel to the Meyer Halff House.

Stretched along the San Antonio River is the famous River Walk, where residents and visitors alike can walk or bike from the San Antonio Zoo to the Witte Museum, the historic Majestic Theatre, the Shops at Rivercenter, the Missions of San Antonio and back again.

The city and the surrounding region offer endless opportunities for exploration.

Learn more about living in San Antonio 
Education
Colleges & Universities Distance
Colleges & Universities Distance
Northeast Lakeview College
Drive: 16 min 11.1 mi
UT San Antonio
Drive: 19 min 12.1 mi
Univ. of the Incarnate Word
Drive: 19 min 12.9 mi
UT Health San Antonio
Drive: 22 min 13.3 mi
The Redland is within 16 minutes or 11.1 miles from Northeast Lakeview College. It is also near UT San Antonio and UT Health San Antonio.
Schools
  • Public Schools
  • Private Schools
Bulverde Creek Elementary School
Public Elementary School
Grades PK-5
1,003 Students
Attendance Zone
Tejeda Middle
Public Middle School
Grades 6-8
1,055 Students
Attendance Zone
Johnson High School
Public High School
Grades 9-12
3,202 Students
Attendance Zone
San Antonio Christian High School
Private Elementary, Middle & High School
Grades PK-12
1,100 Students
Nearby
San Antonio Christian Elementary School
Private Elementary School
Grades PK-5
Nearby
San Antonio Christian Middle School
Private Middle School
Grades 6-8
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology


Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation

The Redland is near San Antonio International, located 8.4 miles or 12 minutes away.

Commuter Rail Distance
Commuter Rail Distance
San Antonio Amtrak Station
Drive: 21 min 16.3 mi
Airports Distance
Airports Distance
San Antonio International
Drive: 12 min 8.4 mi
Car-Dependent
23
Walk Score®
Out of 100
This area is considered a car-dependent area and most errands will require a car.
Minimal Transit
22
Transit Score®
Out of 100
Somewhat Bikeable
33
Bike Score®
Out of 100
You might be able to find places to ride your bike in this area, but you’ll most likely want your car for most errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from The Redland.

Shopping Centers Distance
Shopping Centers Distance
North Pointe Shopping Center
Walk: 14 min 0.7 mi
1439 E Sonterra
Drive: 3 min 1.6 mi
The Legacy
Drive: 4 min 1.9 mi
The Redland has 3 shopping centers within 1.9 miles, which is about a 4-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Mud Creek Park
Drive: 9 min 4.0 mi
Stone Oak Park
Drive: 8 min 4.1 mi
Blossom Park
Drive: 8 min 4.7 mi
Friesenhahn Park
Drive: 9 min 5.6 mi
McAllister Park
Drive: 15 min 5.9 mi
The Redland has 5 parks within 5.9 miles, including Mud Creek Park, Stone Oak Park, and Blossom Park.
Hospitals Distance
Hospitals Distance
Methodist Stone Oak Hospital
Drive: 4 min 1.8 mi
South Texas Spine and Surgical Hospital
Drive: 4 min 2.4 mi
Laurel Ridge Treatment Center
Drive: 7 min 4.4 mi
The Redland has 3 hospitals within 4.4 miles, the nearest is Methodist Stone Oak Hospital which is 1.8 miles away and a 4 minute drive.
Military Bases Distance
Military Bases Distance
Fort Sam Houston
Drive: 24 min 14.9 mi
Randolph Air Force Base
Drive: 22 min 15.2 mi
The Redland is 14.9 miles from Fort Sam Houston, and is convenient to other military bases, including Randolph Air Force Base.
 
 

Property Ratings at The Redland

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

4.5
Great
Out of 5

4.5 Blended Score

17 Renter Reviews

Share details of your own experience with this property

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  • Rating High-Low
  1. ...
  2. ...
12/11/23
Luis mayo

It is a great place to live, Vanessa and her work team are very professional and friendly!! They are always willing to help.. I am very happy in this place

Property Manager at The Redland, Responded To This Review

We're thrilled to hear that you're enjoying your experience with us and find our team professional and friendly. Your satisfaction is our top priority, and we're glad to know we're meeting your expectations. Thank you for your positive feedback!

3/31/23
Nice Place

Comfortable place to live. If the rent hadn’t increased I would’ve continued to live here.

Property Manager at The Redland, Responded To This Review

Hi User thank you for posting your positive review. At The Redland, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our service was satisfactory . We look forward to welcoming you back soon.

5/3/22
Front office doesn't care about it's residents or fixing it's mistakes.

I never write review's but people need to know this place does not care about it's residents! The will make mistakes so they can blame you for their incompetence and extort money from you. So my family has been living here for a little over a year now. Unfortunately when it came time to renew our lease this placed dropped the ball and decided to blame us! We received the notice to renew our lease months ago before our lease was over. We called and spoke to Kendra about renewing for another 13 months. She told us that we were good to go but needed to wait until it was closer to our lease ending before we could sign a new lease agreement. Now I found that odd, why couldn't just sign a new lease that day and then it would be on file for later? We did have to send updated renters insurance to them before we could sign the new lease so they have proof of that. Well we waited and waited but no phone call or email in regards to our lease. Having a 4 year old keeps us busy so we don't have a lot of time to constantly checkin in with them to make sure they do their job. When April rent rolled around and I go to pay... to my surprise we are being charged month to month prices! We immediately went to talk to the office and Kendra admitted to forgetting to make a note about our renewal so that's why we got put on month to month. Well after speaking to Jennifer her property manager the best they can do for us is give us the current going rate for our apartment which is $300 more a month than the $50 it was supposed to go up (Our apartment is not newly renovated btw). Because the rates changed for the summer and had we contacted them sooner about their mistake we could have gotten the situation resolved. Jennifer blamed us for not recognizing that our agreement was up because they have so many residents and property to manage that they can't do their job. So now we have to sign a new lease that is $300 more a month or move out... This place really cares about it's residents... is a fictional statement!

Property Manager at The Redland, Responded To This Review

We are sorry that there has been confusion. We did not know you were planning on renewing your lease. This mix-up was not intentional, as it is never our goal to inconvenience our residents. Sincerely, Jennifer M., Community Manager theredlandmgr@cushwake.com

9/2/21
Terrible customer service

Never answers their phone. Rude staff. Never enough parking. Maintenance response time is OK.

9/1/21
Awful

Extremely poor communication skills. Office staff has zero phone etiquette. Their system is extremely flawed and will penalize you with late fees

Property Manager at The Redland, Responded To This Review

We're concerned that you feel our management team doesn't care about your well-being. We want you to have a positive experience at The Redland and would sincerely appreciate a chance to talk to you about your concerns. Please visit our office as soon as possible. Sincerely, Jennifer M., Community Manager theredlandmgr@cushwake.com

5/29/21
Would not recommend living here.

I waited over a year to write this to making sure I was out of these apartments to write my honest review about the management and my experience of Redland apartments. Personally, living abroad for over 5 years and coming back to such a low standard quality especially in customer service as an American standard Redland management was a disgrace and dishonorable for my entire experience at The Redland. I want to inform the potential future clients of Redland who plan on moving into these apartments; my experience with the management at The Redland. I do want to make this short as possible for this here's following list is a brief warning before considering moving into these apartments. 1) The management here is unbelievably the lowest rating score in my experience! That alone should make you second guess your decision about moving in. One of the many issues living here was my mailbox being tampered with and not being informed of the matter. After two weeks not receiving anything, I contacted the office to know what was happening to all my mail? And they informed me that they sent everyone an email whose mailbox was tampered (a few buildings involved) with regarding this issue which was clearly untrue. I received nothing, not even in my spam. And when I spoke to others in my building they said they did not receive one email or text or call concerning the mailbox being tampered with. It was always a constant battle with the management and empty promises that they never followed through with! 2) No Parking space for residents! 3) Had personal cars towed, "accidentally" due to lack of communication and right signage from Management! Costing over $400 worth. "Not my problem? You need to contact the towing company. " Management. 4) Trash over flowing into the road and smells horrific. It takes several phone calls...DAYS, for Management to get back to get take care of it. 5) Took weeks(sometimes months) for someone to come and fix things in the apartment I was renting. Overall, I would not recommend The Redland Apartments.

Property Manager at The Redland, Responded To This Review

We're sorry to hear you were not satisfied with your experience. Resident comfort is our first priority and we take it seriously when we miss the mark. Even though you no longer live with us, we'd be willing to hear your feedback. If you'd like, please feel free to reach out to us. Sincerely Jennifer M., Community Manager theredlandmgr@cushwake.com

4/23/21
HORRIBLE MANAGEMENT!!!!!!

I have lived here for over 2 yrs. At first it was nice. but over time the niceties became a problem. There are several lights (walking trail, hanging decorative, building security lights) that have been burnt out or broken for years! If you request anything from maintenance it takes months, light bulbs, toilet seat, etc.... They lock the security gate open all the time, with no notice to residents, and the manager will tell you its not for security,(why do we need a code) plus the security guard that they tell you about when you move in doesn't exist. When covid hit, they decided that the pool should close early, 5:30pm, so if you have a job, you can only use it on the weekends. Also if you complain about anything, the manager will most likely leave you an extremely un professional voicemail mocking you about inconveniencing you. This property has the potential to be nice, but seriously needs a new manager that has a clue what customer service is, and the manitenance team needs to be fired. Also, they make you pay for a parking sticker, but they have more tenants than spaces, so you pay $100 for each sticker, and still might have to park down the street, and the manager will offer you $5 off a covered parking spot. Bottom line they only care about money! watch the KSAT defenders, our apartments fell apart during the freeze, and their forcing us to live in a construction zone with no compensations or discounts of anykind. Garbage!!!!!!

Property Manager at The Redland, Responded To This Review

Thank you for taking the time to leave review for our property. We take all reviews seriously, and are glad to have the feedback. We hate that you have a negative impression of our community, and would love to discuss it further with you. At your earliest convenience, we ask that you give us a call so that we can dive deeper into these issues and hopefully ease your mind or work through some of your concerns. Thank you again. Jennifer Martinez Property Manager 210-499-0200

12/8/18
ABSOLUTE WORST PLACE TO LIVE

WARNING - DO NOT LIVE HERE!!!! The one star is for the office staff. They are fantastic and as helpful as they are able to be, but the good of this place comes to a screeching halt after that. I moved in at the beginning of October. The apartment was NOT ready by any means. Paint everywhere. Carpet newly installed and frayed at every wall. Had obviously never been vacuumed. Toilet ran nonstop. Drains did not drain. Garbage did not - and STILL does not - work after supposedly having been repaired. Fire alarms go off at least once a week at all hours, despite having been replaced TWICE. There is a leak on the side of the building at a hose bib that has not been addressed - mind you, a water leak that now the entire building gets to pay for. My car was broken into in the "high-security" gated parking lot and the parking sticker and remote card were stolen, which is apparently now up to ME to pay $150 to replace. Now, beginning January 1st, there is no guest parking after 10pm unless you pay for a carport or garage. So now I have to PAY to have friends past 10pm?? Oh no, they are offering the SIX parking spaces at the front of the community as guest parking for the ENTIRE complex. This place is a total rip. You pay one of the highest rates in the area to live like this. Please be warned, DO NOT LIVE HERE! Learn from my mistake!!

Property Manager at The Redland, Responded To This Review

Thank you for reviewing your experience at our community. While we're disappointed you have not had the easiest couple of months here, we're pleased to see you have confidence in our staff's ability to provide efficient and hospitable service. We sincerely care about your level of comfort and well-being, thus we will work to create a more orderly and peaceful environment for you in the future. We would appreciate another opportunity to further clarify our parking policies and address the current condition of your vehicle. Please contact our manager directly at (210) 499-0200 or theredlandmgr@pinnacleliving.com, so we can more thoroughly help you by discussing possible solutions. Hope to hear from you soon!

10/20/18
Do not live here

Parking is horrible,staff and maintenance are unresponsive,unreliable and never around to answer questions or get things done.

Property Manager at The Redland, Responded To This Review

Hello and thank you for your review. We do our best to provide high-quality service so we’re extremely disappointed to read about your experience. Please take a moment to visit our office so that we may go over your review in greater detail. We value your residency and are committed to improving your stay with us. We hope to hear from you soon.

3/1/18
Wow

Wow, great apartments! Even better is the new manager Jennifer and the staff. They have been so great in helping me. Very friendly.

Property Manager at The Redland, Responded To This Review

Thank you for your review! We love to hear when people love where they live!

3/1/18
No complaints

Happy to be here. Everyone is great, and friendly. New manager Jennifer was a great decision for hire. I can tell she is going to keep things going smoothly here. Thanks Redland!

Property Manager at The Redland, Responded To This Review

We appreciate you taking the time to write a review, and glad the staff has been of assistance to you. We hope to continue to provide great customer service in the future.

3/1/18
Awomse staff

I am just in love with this place. Their apartments are so beautiful, and the staff even better. Thanks Jennifer for taking the time to handle my issue, you were great.

Property Manager at The Redland, Responded To This Review

Thank you for your review! We are so glad that we were able to handle any issue you had, and that you love your apartment! Let us know if there is anything else we can do to assist you.

2/28/18
Resident

I am really happy to see my needs being met. When I asked Susan for a request she took care of it right away!!!! I feel good living here at The Redlands with such a professional staff. Thanks Guys

Property Manager at The Redland, Responded To This Review

Thank you so much for your kind words. We love to hear when our residents are being well taken care of! Let us know if there is anything we can be of service to you in the future. Thanks!

2/28/18
Trainer

I love the Redland's awesome gym. Susan showed me the new equipment they put up and its perfect for my training. This is a great place!

Property Manager at The Redland, Responded To This Review

Thank you for your review! We are so glad that you love our newly renovated gym. We hope to have the opportunity to continue to serve you with excellent service in the future!

2/28/18
House wife

Went to the Redlands to visit my sister and stopped in the office to take a look. As soon as I walked in a lady named Susan greeted me right away and ask if I would like a fresh cookie. I was so surprised how nice everyone was. If I didn't already have a house I would live at the Redland Apartments.

Property Manager at The Redland, Responded To This Review

We appreciate you taking the time to give us such a wonderful review. We hope we can continue to provide great service to you in the future!

9/22/17
Don't Do It!

This was a good place to live. I have lived there coming up to 2 years. Pinnacle Property Management is horrible. When it was United Property management the staff was friendly, attentive, and compassionate. The main property manager advertised her phone number and you could reach them at any time. With Pinnacle Property Management it doesn't matter how many times you ask to speak with the property manager, you will never get to speak with her. The office staff is hit or miss, often times they will be rude and mean. They never notify you when they are doing renovations and maintenance on your building. We have had clothes ruined by rubbing against a wall with wet paint outside. The maintenance staff is non existence after hours. We had the AC go out and called the office and left a message for maintenance. The next day the office staff acted like there was never an issue. Maintenance emergencies do exist especially in the south Texas summers and there should be staff available to handle these situations. We also had a grill turn up missing. This grill was found outside the maintenance staffs garage. Upon confronting the office staff about it the lady was rude and said to keep the grill put up. Summing it all up means if you want to be ignored, stolen from, mistreated, and abused this apartment community is for you! If you want to be treated like a human being and expect a level of professionalism from your apartment community management, rent somewhere else!

8/17/15
Nice place

Apartments here themselves are nice. Compared to most of the apartments I saw in the city, the carpet, walls and appliances are clean and fairly updated. The pool and pool areas are well maintained and clean. However, my particular apartment is above the dog walk/park and that is not maintained. It is hot here and baking dog feces does not smell good. I cannot go out on my patio. I have reported a few people that don't pick up after their dog. Office says yes they know about those people but those same people continue to arrive and depart the area without cleaning up after their dogs. Problem is that, the staff doesn't either. Kitchens are extremely small, parking is scarce. And there are no trails/or area's for walking or jogging. traffic in the area is horrible and getting worse because of all the apartments and offices being built. And finally, compared to rest of the city, the price of the rent here is high.

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The Redland Photos

  • The Redland

  • Cubhouse

  • Pool

  • Basketball Court

  • Sand Volleyball Court

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  • BANDERA

  • 1 Bed/1 Bath

  • COMFORT

  • 1 Bed/1 Bath

  • 2 Bed/1 Bath

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Nearby Apartments

Within 50 Miles of The Redland

  • Tacara at Stone Oak

    22803 N US Hwy 281

    San Antonio, TX 78258

    1-3 Br $1,150-$2,539 2.6 mi

  • Avenues at Creekside

    625 Creekside Way

    New Braunfels, TX 78130

    1-4 Br $1,050-$2,603 24.6 mi

Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

The Redland has one to three bedrooms with rent ranges from $1,130/mo. to $1,980/mo.

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You can take a virtual tour of The Redland on Apartments.com.

What neighborhood is the property located in?

The Redland is in Redland in the city of San Antonio. Here you’ll find three shopping centers within 1.9 miles of the property. Five parks are within 5.9 miles, including Mud Creek Park, Stone Oak Park, and Blossom Park.

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18979 Redland Rd

San Antonio, TX 78259

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