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Tour Options: In-Person

Language: English

Open 9am - 6pm Today

View All Hours Office Hours Monday - Friday, 9am - 6pm Saturday, 10am - 5pm Sunday, Closed

Seraphina Castle Hills media gallery Unit
call 210-761-4509
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Texas Bexar County San Antonio Castle Hills Forest Seraphina Castle Hills

Seraphina Castle Hills

11800 Braesview Dr, San Antonio, TX 78213

3.8 (19 reviews)

Property Rating

3.8
Good
Out of 5

3.8 Blended Score

See all 19 Renter Reviews

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

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210-761-4509
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  • Monthly Rent

    $662 - $1,617

  • Bedrooms

    1 - 2 bd

  • Bathrooms

    1 - 2 ba

  • Square Feet

    479 - 972 sq ft

Seraphina Castle Hills
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Move-in Special

Bloom with a Deal! Live up to 2 Weeks Free! BONUS: Credit Back App & Admin Fees!* *Restrictions apply. Contact the leasing team for details.

Pricing & Floor Plans

filter results by bedrooms
1x1 - 479 sf -A1-C $662 – $758
1 Bed 1 Bath 479 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0302
    price $662
    square feet 479
    availibility Now
  • Unit 0309
    price $728
    square feet 479
    availibility Aug 1
1x1 - 479 sf - A1-D $847 – $1,028
1 Bed 1 Bath 479 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4808
    price $899
    square feet 479
    availibility Now
  • Unit 0310
    price $899
    square feet 479
    availibility Now
  • Unit 3204
    price $955
    square feet 479
    availibility Now
  • Unit 1606
    price $955
    square feet 479
    availibility Now
  • Unit 4812
    price $955
    square feet 479
    availibility Now

1x1 - 694 sf - A3-C $857 – $1,100
1 Bed 1 Bath 694 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2910
    price $935
    square feet 694
    availibility Now
  • Unit 4501
    price $945
    square feet 694
    availibility Now
  • Unit 1910
    price $857
    square feet 694
    availibility Jul 6
  • Unit 4502
    price $907
    square feet 694
    availibility Sep 7
  • Unit 3501
    price Call for Rent
    square feet 694
    availibility Dec 8

1x1 - 625 sf - A2-D $895 – $1,084
1 Bed 1 Bath 625 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4604
    price $951
    square feet 625
    availibility Now
  • Unit 2914
    price $1,007
    square feet 625
    availibility Now
  • Unit 3014
    price $1,007
    square feet 625
    availibility Now
  • Unit 2912
    price $1,007
    square feet 625
    availibility Now
  • Unit 4904
    price $1,007
    square feet 625
    availibility Now

1x1 - 694 sf - A3-D $982 – $1,238
1 Bed 1 Bath 694 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0516
    price $1,012
    square feet 694
    availibility Now
  • Unit 0908
    price $1,012
    square feet 694
    availibility Now
  • Unit 0115
    price $1,022
    square feet 694
    availibility Now
  • Unit 3610
    price $1,064
    square feet 694
    availibility Now
  • Unit 3308
    price $1,064
    square feet 694
    availibility Now

1x1 - 707 sf - A4-D $1,094 – $1,312
1 Bed 1 Bath 707 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4602
    price $1,234
    square feet 707
    availibility Now
  • Unit 5110
    price $1,234
    square feet 707
    availibility Now
  • Unit 4608
    price $1,094
    square feet 707
    availibility Dec 7
1x1 - 707 sf - A4-C $962 – $1,001
1 Bed 1 Bath 707 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4916
    price $962
    square feet 707
    availibility Jun 17
2x2 - 885 sf - B1-D $1,244 – $1,617
2 Beds 2 Baths 885 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2108
    price $1,313
    square feet 885
    availibility Now
  • Unit 1501
    price $1,244
    square feet 885
    availibility Jul 21
  • Unit 1503
    price Call for Rent
    square feet 885
    availibility Dec 8
2x2 - 972 sf - B3-C $1,449 – $1,536
2 Beds 2 Baths 972 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4302
    price $1,449
    square feet 972
    availibility Now
  • Unit 0602
    price Call for Rent
    square feet 972
    availibility Dec 8
2x2 - 972 sf - B3-D $1,332 – $1,450
2 Beds 2 Baths 972 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3104
    price $1,332
    square feet 972
    availibility Jun 3
  • Unit 0205
    price Call for Rent
    square feet 972
    availibility Jun 13
  • Unit 4301
    price $1,392
    square feet 972
    availibility Aug 4
2x2 - 885 sf - B1-C $1,118 – $1,163
2 Beds 2 Baths 885 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2401
    price $1,118
    square feet 885
    availibility Aug 1
1x1 - 625 sf - A2-C Call for Rent Not Available
1 Bed 1 Bath 625 Sq Ft
1x1 - 479 sf -A1-C $662 – $758
1 Bed 1 Bath 479 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0302
    price $662
    square feet 479
    availibility Now
  • Unit 0309
    price $728
    square feet 479
    availibility Aug 1
1x1 - 479 sf - A1-D $847 – $1,028
1 Bed 1 Bath 479 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4808
    price $899
    square feet 479
    availibility Now
  • Unit 0310
    price $899
    square feet 479
    availibility Now
  • Unit 3204
    price $955
    square feet 479
    availibility Now
  • Unit 1606
    price $955
    square feet 479
    availibility Now
  • Unit 4812
    price $955
    square feet 479
    availibility Now

1x1 - 694 sf - A3-C $857 – $1,100
1 Bed 1 Bath 694 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2910
    price $935
    square feet 694
    availibility Now
  • Unit 4501
    price $945
    square feet 694
    availibility Now
  • Unit 1910
    price $857
    square feet 694
    availibility Jul 6
  • Unit 4502
    price $907
    square feet 694
    availibility Sep 7
  • Unit 3501
    price Call for Rent
    square feet 694
    availibility Dec 8

1x1 - 625 sf - A2-D $895 – $1,084
1 Bed 1 Bath 625 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4604
    price $951
    square feet 625
    availibility Now
  • Unit 2914
    price $1,007
    square feet 625
    availibility Now
  • Unit 3014
    price $1,007
    square feet 625
    availibility Now
  • Unit 2912
    price $1,007
    square feet 625
    availibility Now
  • Unit 4904
    price $1,007
    square feet 625
    availibility Now

1x1 - 694 sf - A3-D $982 – $1,238
1 Bed 1 Bath 694 Sq Ft
5 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 0516
    price $1,012
    square feet 694
    availibility Now
  • Unit 0908
    price $1,012
    square feet 694
    availibility Now
  • Unit 0115
    price $1,022
    square feet 694
    availibility Now
  • Unit 3610
    price $1,064
    square feet 694
    availibility Now
  • Unit 3308
    price $1,064
    square feet 694
    availibility Now

1x1 - 707 sf - A4-D $1,094 – $1,312
1 Bed 1 Bath 707 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4602
    price $1,234
    square feet 707
    availibility Now
  • Unit 5110
    price $1,234
    square feet 707
    availibility Now
  • Unit 4608
    price $1,094
    square feet 707
    availibility Dec 7
1x1 - 707 sf - A4-C $962 – $1,001
1 Bed 1 Bath 707 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4916
    price $962
    square feet 707
    availibility Jun 17
1x1 - 625 sf - A2-C Call for Rent Not Available
1 Bed 1 Bath 625 Sq Ft
2x2 - 885 sf - B1-D $1,244 – $1,617
2 Beds 2 Baths 885 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2108
    price $1,313
    square feet 885
    availibility Now
  • Unit 1501
    price $1,244
    square feet 885
    availibility Jul 21
  • Unit 1503
    price Call for Rent
    square feet 885
    availibility Dec 8
2x2 - 972 sf - B3-C $1,449 – $1,536
2 Beds 2 Baths 972 Sq Ft
2 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 4302
    price $1,449
    square feet 972
    availibility Now
  • Unit 0602
    price Call for Rent
    square feet 972
    availibility Dec 8
2x2 - 972 sf - B3-D $1,332 – $1,450
2 Beds 2 Baths 972 Sq Ft
3 Available units
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 3104
    price $1,332
    square feet 972
    availibility Jun 3
  • Unit 0205
    price Call for Rent
    square feet 972
    availibility Jun 13
  • Unit 4301
    price $1,392
    square feet 972
    availibility Aug 4
2x2 - 885 sf - B1-C $1,118 – $1,163
2 Beds 2 Baths 885 Sq Ft
1 Available unit
Unit
Base Price
Sq Ft
Availability
Unit Details
  • Unit 2401
    price $1,118
    square feet 885
    availibility Aug 1
* Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
* Square footage definitions vary. Displayed square footage is approximate.

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

  • Dogs Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $0
  • Pet deposit
    $0
  • Restrictions:
    Rottweiler, doberman pinscher, pit bull terrier, staffordshire terrier, chow, presa canarias, akita, alaskan malamute, wolf hyrbid or any mix thereof.
  • Cats Allowed
  • Monthly pet rent
    $20
  • One time Fee
    $0
  • Pet deposit
    $0
  • Parking
  • Other
    --
  • Storage Fees
  • Storage Unit
    $0/mo

Details

Lease Options

  • 6, 7, 8, 9, 10, 11, 12
  • Short term lease

Property Information

  • Built in 1984
  • 680 units/2 stories
  • Furnished Units Available

Matterport 3D Tours

1BR, 1BA - 740SF
1/2
Property Site Map

Select a unit to view pricing & availability

Any
1
2
Any
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2+
Move-In Date
Viewing Floor:
1 (5 units)
2 (25 units)

About Seraphina Castle Hills

1 Bedroom starting at $650* 2 Bedrooms starting at $1,035*

Seraphina Castle Hills is an apartment community located in Bexar County and the 78213 ZIP Code. This area is served by the North East Independent attendance zone.

Unique Features

  • Gated Access
  • Oversized Closets
  • Spacious Balconies/Patios
  • Washer/Dryer Included*
  • All Electric Kitchens w/Microwave
  • Fireplace*
  • Spacious Pantry
  • Ample Storage
  • Neighborhood parks, trails, shopping and dining!
  • Picnic Area w/BBQ
  • Private Courtyards
  • 3 Sparkling Pools
  • Wi-Fi Lounge

Contact

View Property Website
Language: English
Open 9am - 6pm Today
  • Monday - Friday, 9am - 6pm
  • Saturday, 10am - 5pm
  • Sunday, Closed
Property Management Company Logo

Community Amenities

Fitness Center

Furnished Units Available

Clubhouse

Business Center

  • Wi-Fi
  • Property Manager on Site
  • Furnished Units Available
  • Business Center
  • Clubhouse
  • Breakfast/Coffee Concierge
  • Fitness Center
  • Spa
  • Walking/Biking Trails
  • Gated
  • Courtyard
  • Grill
  • Picnic Area

Apartment Features

Washer/Dryer

Air Conditioning

Dishwasher

Washer/Dryer Hookup

High Speed Internet Access

Hardwood Floors

Walk-In Closets

Microwave

Highlights

  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Security System
  • Storage Space
  • Fireplace
  • Wheelchair Accessible (Rooms)

Kitchen Features & Appliances

  • Dishwasher
  • Disposal
  • Eat-in Kitchen
  • Microwave
  • Range
  • Refrigerator

Model Details

  • Hardwood Floors
  • Carpet
  • Crown Molding
  • Views
  • Walk-In Closets
  • Balcony
  • Patio
Location Get Directions
Schools Restaurants Groceries Coffee Banks Shops Fitness
Amenities
  • Wi-Fi
  • Property Manager on Site
  • Furnished Units Available
  • Business Center
  • Clubhouse
  • Breakfast/Coffee Concierge
  • Gated
  • Courtyard
  • Grill
  • Picnic Area
  • Fitness Center
  • Spa
  • Walking/Biking Trails
  • Gated Access
  • Oversized Closets
  • Spacious Balconies/Patios
  • Washer/Dryer Included*
  • All Electric Kitchens w/Microwave
  • Fireplace*
  • Spacious Pantry
  • Ample Storage
  • Neighborhood parks, trails, shopping and dining!
  • Picnic Area w/BBQ
  • Private Courtyards
  • 3 Sparkling Pools
  • Wi-Fi Lounge
  • High Speed Internet Access
  • Wi-Fi
  • Washer/Dryer
  • Washer/Dryer Hookup
  • Air Conditioning
  • Heating
  • Ceiling Fans
  • Smoke Free
  • Cable Ready
  • Security System
  • Storage Space
  • Fireplace
  • Wheelchair Accessible (Rooms)
  • Dishwasher
  • Disposal
  • Eat-in Kitchen
  • Microwave
  • Range
  • Refrigerator
  • Hardwood Floors
  • Carpet
  • Crown Molding
  • Views
  • Walk-In Closets
  • Balcony
  • Patio
Expenses
Recurring
Cat Rent $20
Dog Rent $20
One-Time
Cat Fee $0
Dog Fee $0
Office Hours
Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 10am - 5pm
Sunday Closed
210-761-4509
Neighborhood

Castle Hills Forest is a San Antonio neighborhood 22 minutes north of downtown. The tree-lined area has a pool, tennis courts, and park. Residents take outdoor fitness classes, cycle, and dog walk at Phil Hardberger Park. Castle Hills Forest is very family-oriented, hosting neighborhood events frequently. The community hosts seasonal events including the Halloween Party in the Park and the Polar Bear Swim. The area is home to a number of attractions, including the Holocaust Memorial Museum of San Antonio. Castle Hills Forest is also filled with delectable, unique restaurants. Try Pam’s Patio Kitchen and Wine Bar for a comforting outside meal or Bill Miller Bar-B-Q for classic Texan staples.

The neighborhood is near the Wurzbach Parkway and only 13 minutes from the San Antonio International Airport. Castle Hills Forest offers close, convenient access to some of San Antonio’s top attractions as well, including the DoSeum, the San Antonio Zoo, and the San Antonio Botanical Garden.

Learn more about living in Castle Hills Forest 
Education
Colleges & Universities Distance
Colleges & Universities Distance
UT Health San Antonio
Drive: 12 min 5.3 mi
Galen Nursing - San Antonio
Drive: 13 min 5.9 mi
UT San Antonio
Drive: 16 min 8.3 mi
Univ. of the Incarnate Word
Drive: 16 min 8.9 mi
Seraphina Castle Hills is within 12 minutes or 5.3 miles from UT Health San Antonio. It is also near Galen Nursing - San Antonio and UT San Antonio.
Schools
  • Public Schools
  • Private Schools
Larkspur Elementary School
Public Elementary School
Grades PK-5
882 Students
Attendance Zone
Eisenhower Middle
Public Middle School
Grades 6-8
880 Students
Attendance Zone
Churchill High School
Public High School
Grades 9-12
2,510 Students
Attendance Zone
The Christian School at Castle Hills
Private Elementary, Middle & High School
Grades PK-12
674 Students
Nearby
School data provided by The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.

View GreatSchools Rating Methodology
Transportation

Seraphina Castle Hills is near San Antonio International, located 4.9 miles or 9 minutes away.

Commuter Rail Distance
Commuter Rail Distance
San Antonio Amtrak Station
Drive: 19 min 12.2 mi
Airports Distance
Airports Distance
San Antonio International
Drive: 9 min 4.9 mi
Somewhat Walkable
60
Walk Score®
Out of 100
You might be able to get out and walk when living in this area. Some errands can be accomplished on foot, but for others you’ll need a car.
Some Transit
39
Transit Score®
Out of 100
You'll likely want a car when living in this area since it has few transit options.
Bikeable
51
Bike Score®
Out of 100
While there’s some bike infrastructure in this area, you’ll still need a car for many errands.
-
-
Soundscore™
Out of 100

Traffic:

-

Airport:

-

Businesses:

-

Score provided by

Scores provided by  and

Score provided by

Points of Interest

Time and distance from Seraphina Castle Hills.

Shopping Centers Distance
Shopping Centers Distance
North Salado Village
Walk: 7 min 0.4 mi
Lockhill Village Shopping Center
Walk: 9 min 0.5 mi
Hunter's Hill Shopping Center
Walk: 13 min 0.7 mi
Seraphina Castle Hills has 3 shopping centers within 0.7 mile, which is about a 13-minute walk. The miles and minutes will be for the farthest away property.
Parks and Recreation Distance
Parks and Recreation Distance
Phil Hardberger Park
Drive: 4 min 1.7 mi
Upper Salado Creek Greenway
Drive: 6 min 2.8 mi
Walker Ranch Historic Landmark
Drive: 8 min 3.4 mi
Gorrell Park
Drive: 9 min 4.6 mi
Blossom Park
Drive: 11 min 5.2 mi
Seraphina Castle Hills has 5 parks within 5.2 miles, including Phil Hardberger Park, Upper Salado Creek Greenway, and Walker Ranch Historic Landmark.
Hospitals Distance
Hospitals Distance
Baptist Emergency Hospital
Drive: 10 min 5.4 mi
University Health System
Drive: 12 min 5.4 mi
Methodist Hospital
Drive: 11 min 5.5 mi
Seraphina Castle Hills has 3 hospitals within 5.5 miles, the nearest is Baptist Emergency Hospital which is 5.4 miles away and a 10 minute drive.
Military Bases Distance
Military Bases Distance
Fort Sam Houston
Drive: 21 min 11.5 mi
Seraphina Castle Hills is 11.5 miles and a 21 minute drive from Fort Sam Houston.
 
 

Property Ratings at Seraphina Castle Hills

How Is This Rating Determined?

How Is This Rating Determined?

Every community on Apartments.com features a rating displayed on a 5-star scale. This rating includes average renter review scores and a building rating to determine an overall blended score for this property.

Building ratings are based on this community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.

3.8
Good
Out of 5

3.8 Blended Score

19 Renter Reviews

Share details of your own experience with this property

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  1. ...
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5/22/25
Verified Renter

Is a huge property with a professional staff and team,

Property Manager at Seraphina Castle Hills, Responded To This Review

Hi there! Glad we were able to help. Let us know if you need anything else! Have a wonderful day!

4/21/25
Verified Renter

Great place to live. Quiet and convenient location.

Property Manager at Seraphina Castle Hills, Responded To This Review

Hi, your review about Seraphina Castle Hills made our day! Thanks so much for taking the time to write. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

3/9/25
Verified Renter

The entire staff is nice and professional. They make sure to take care of their residents, that work orders are always done.

Property Manager at Seraphina Castle Hills, Responded To This Review

You're the best! We really appreciate the positive review. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

3/6/25
Verified Renter

I have lived here almost a year. I enjoy the quiet community and the big trees around building 8. I love the Trash Pick Up and the Recycling programs. I also enjoy the food trucks. The Bar-B-Que is my favorite. I wish you could bring some fruit and vegetable stands-Farmers Market. Even a Fresh Peach stand would be great when they are in season. I look forward to having my father and brothers over some day. I like that I can walk in the complex. I have own 2 mile walk chartered out. I feel safe here and appreciate my neighbors. The only thing I would suggeest is hiring happy employees in the office. The old owners had very cherry and respectful help. The ones that were hired for Seraphina are not very friendly and are not willing to help. They need to go the extra mile with a smile on their face. They don't seem to like their job very much. Maybe they need some incentives for creating a warm and inviting atmosphere. I would incorporate a way for them to make more money by handing out or emailing out surveys on how they helped each tenant and/or potential tenants. They need to see and hear how they make people feel. If I were to come into Seraphina today, I would not rent here because of the way they have treated me. I want to conclude by complimenting your Resident App for work orders and other needs. It's convenient and easy to use.

Property Manager at Seraphina Castle Hills, Responded To This Review

Awww, thanks friend! We really appreciate your kind words and feedback about Seraphina Castle Hills! We would love for you to meet some of our friendly new team members in the office and get to know the individuals that are committed to making your home an exceptional one. We look forward to seeing you soon! Have an awesome day!

3/1/25
Verified Renter

Location is easy access to grocery stores hospitals pharmacies airport!

Property Manager at Seraphina Castle Hills, Responded To This Review

Hello! Thank you for your honest review. We would love an opportunity to discuss how we can earn a higher star rating from you. If you are willing, please contact our office at 210.340.5897 to speak with a member of our team. Have a great day!

2/26/25
Verified Renter

The complex is nice and quite, which is perfect after a long day. The neighbors are friendly. The pools are always clean, and the gym area is well-maintained. Plus added security of night-time surveillance gives me a peace of mind. Highly recommend!

Property Manager at Seraphina Castle Hills, Responded To This Review

Awww, thanks friend! We really appreciate your kind words about Seraphina Castle Hills! Can't wait to see you again. Take care!

12/18/24
Truly Disappointing Communication/Organization

I have lived at this complex for nearly 10 years and the complex recently transition to new ownership (Greystar), changing the name to Seraphina. Overall, I have enjoyed living here despite some problems with crime, gates that do not work reliably, and consistent water shut-offs; however, I am absolutely disappointed after I came home from work to a Notice to Vacate on my door, alleging that I did not pay rent (when I actually overpaid for the month because they could not give me the amount owed because they were switching to a new computer system). When I went to the office to resolve, they mentioned that it happened to some other residents and they were able to "find" their payments, telling me not to worry about it and to come back when the property manager is there. I traced the money order and it had indeed been cashed. You think that they would do their homework before sending out notices like that, especially around Holidays.

Property Manager at Seraphina Castle Hills, Responded To This Review

Hi there - we regret to hear you were displeased with your recent experience at Seraphina Castle Hills. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. I'm so glad you brought this to our attention. Would you be willing to contact us at seraphinamgr@greystar.com so we can make it right? Looking forward to hearing from you.

3/22/24
Stephanie saves the day!

I cannot say enough good things about this apartment community. Stephanie is my leasing agent, and is so efficient, professional, and friendly. She understood the urgency of my daughter’s need for a quick move from her current apartment. She was encouraging, welcoming and willing to work with me, mom, to assist with the details. Not once was I told I could not be present and in the mix, because I was not going to be on the lease. The deal was sealed in a week. I believe Stephanie, literally jumped through fiery hoops to get my daughter the needed apartment in her budget, super-fast. I am truly grateful that this agent stayed in touch with me, updated me and when it was time to sign on the dotted line, explained everything, two and three times to make sure every step went smoothly. Stephanie, loves her job, loves her clients and her co-workers and believes in her product. It shows in every breath she takes and the courtesy she lavishes on future tenants. The apartment grounds are massive, well-kept and updated. Family and pet friendly, plenty of parking, a playground and gym and lots of area to walk and enjoy the mature oak trees. The apartment itself is smaller than what my daughter had but we both laughed because the floor plan is so much better designed. It feels equal to or larger. All appliances are new, the carpet is new, there is a sliding door to a small balcony, which I never thought would come with this small space. Thrilled, thrilled, thrilled. Honestly, while it has only been a week, this apartment community is starting off on a great foot. If Stephanie is the indicator of the temperament of the office and maintenance staff, this is a 5 star facility in my eyes.

Property Manager at Seraphina Castle Hills, Responded To This Review

Hi there - thanks so much for the high star rating! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

9/13/18
UNACCEPTABLE CONDITIONS

HORRIBLE PLACE TO LIVE IN! These apartments are so outdated that you will face maintenance issues way too often! And when I'm talking maintenance issues I mean poor plumbing (water literally leaks through the bathroom floor),and upstairs units will leak into yours and cause mold. Not to mention, mailboxes get broken into about once a month with nothing done about it. You can request maintenance but they will never show up.

7/18/17
New Resident

I am happy to say I am glad to be here. The amenities are wonderful and management is awesome! The best part is washer and dryer is included. Convenient and I recommend this place to everyone??

10/20/16
No Notice

They used to be on top of things. Giving noticed by both text and email but now they come into your apt without a notice or leaving any kind of note and then they decide they are cutting your water for "emergency" reasons that no one is aware of and the rude Goergie in the office says she will be checking on it and in less than 1 second gets back on the phone saying "I don't know" Thanks for the notice! We sure do get notice on giving away food but not on the important things. Thanks for nothing.

8/23/16
Worst Apartment Complex I have ever lived at.

Do not live here. I have had 9 different times that my apartment has been flooded due to 3 different issues which to this day only one of them has actually been fixed so I will not be getting water damage from it but the other 2 are still ongoing. I have only lived here for 3 months. The management refuses to be inconvenienced to call me on a weekend even though having my apartment full of water is quite inconvenient. They have never fixed the damage caused by the water either. My apartment looks like a wreck. This most recent incident has my guest room full of my upstairs neighbors shower water and they do not even pay for a carpet cleaning company to come out and clean this filthy nastiness. I have had over $2500.00 of my own personal property damaged due to this and they still refuse to accept responsibility. This should not be my insurances responsibility to pay. It is their blatant negligence that has caused this damage so it should be their bill.

10/12/15
Careless and Not Worth the Cost

I am not at all happy with my complex. The apartments are very overpriced for what they are worth. The shower sprays all over the bathroom and other tenants I have spoken to throughout the complex have the same problem. There are a few very wonderful people in the office, but the few snotty people make it an unfortunate office to deal with. There is never parking available and I have to walk a very long distance. I am pregnant so that is very difficult, especially when carrying groceries or other heavy things. If you make a mistake or they think you do, they come down hard. However if they make a mistake, they will not try to correct it. Earlier in my year lease I had my fridge randomly stop working. I called the "24-hour" maintenance and they did not want to come help. I expressed my concern because I had no car for a week while my husband was out for work and limited food. I ended up in tears on the phone and still received no sympathy. My food rotted and I had to go without food for a week. My complex never helped, apologized nor replaced what I had lost. On another occasion during my pregnancy, the A/C stopped working. It was terribly hot and it was making me sick. The maintenance said they could not fix it until the following day. The office did not offer to send us anywhere or to help in any way, leaving a pregnant woman with no cool air. Also, for most of our lease here, the complex has decided to change the paint on the building along with a few other things. While I understand the need for renovation at times, we were not notified before we signed our lease agreement. My husband works nights and sleeps days and the work they did was so loud, day in and day out. We paid to lose sleep, be treated with unkindness and not have parking. I would never recommend this apartment complex to anyone.

9/29/15
Great place to live

Staff did very friendly, apartments are very cozy. It's gated, I feel very safe living here AND they don't have pet restrictions! How cool is that?!

9/29/15
Great staff, quiet, slowly updating

I have lived here for a year. It is very quiet. The staff is friendly. They are updating the development. Great, centralized location. Pet friendly. Fast response to repairs. Reasonable rents. Cons:The cabinets are horrible-- peeling particle board and I don't like walking through mud to get to my car after it rains. Many of the apartments have been updated and the items I am complaining about should be fixed over the next year.

8/16/15
the best of everything

Beautifully designed apartment with decorator touches. I have a washer & dryer in the unit, which I love! and it saves my time and money. Office staff is professional and maintenance staff is excellent. They are constantly striving to improve. And best of all....pet friendly!!

8/14/15
Great apartment

The Place at Castle Hills is a great environment, staff was very friendly! The apartments are in good condition and have worked out great for me. I highly recommend this property for future apartment finders!

7/23/15
TPACH

I live in a small one bedroom. It's perfect for one person, limited storage space but over all it's perfect for me.

7/22/15
Great for the price

I've only lived here for a month but I like it so far. I had a problem with a neighbor's dog barking at night and the management handled it the next day. No barking dogs anymore. Complex seems generally safe and well maintained. Not the absolute best in San Antonio but great for the price.

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Seraphina Castle Hills Photos

  • Seraphina Castle Hills

  • 1BR, 1BA - 740SF

  • 1BR Model Dining/Kitchen

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  • 1 Bedroom

  • 1 Bedroom

  • 1 Bedroom

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  • 2 Bedrooms

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Frequently Asked Questions
Which floor plans are available, and what are the price ranges?

Seraphina Castle Hills has one to two bedrooms with rent ranges from $662/mo. to $1,617/mo.

Can I see a model or tour Seraphina Castle Hills?

You can take a virtual tour of Seraphina Castle Hills on Apartments.com.

What neighborhood is the property located in?

Seraphina Castle Hills is in Castle Hills Forest in the city of San Antonio. Here you’ll find three shopping centers within 0.7 mile of the property. Five parks are within 5.2 miles, including Phil Hardberger Park, Upper Salado Creek Greenway, and Walker Ranch Historic Landmark.

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11800 Braesview Dr

San Antonio, TX 78213

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