The Palmer
1345 Towne Lake Hills South Dr,
Woodstock,
GA
30189
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Monthly Rent
$1,268 - $1,681
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 2 ba
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Square Feet
707 - 1,408 sq ft
Pricing & Floor Plans
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Unit 16405price $1,343square feet 769availibility Now
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Unit 16304price $1,323square feet 769availibility Jul 2
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Unit 16403price $1,268square feet 769availibility Jul 15
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Unit 07304price $1,293square feet 707availibility Now
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Unit 07206price $1,306square feet 707availibility Now
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Unit 14205price $1,318square feet 707availibility Aug 18
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Unit 04304price $1,321square feet 1,062availibility Now
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Unit 09201price $1,364square feet 1,075availibility Now
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Unit 08208price $1,378square feet 1,075availibility Now
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Unit 02304price $1,405square feet 1,075availibility Now
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Unit 17211price $1,387square feet 1,145availibility Now
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Unit 17311price $1,484square feet 1,145availibility Jul 20
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Unit 21302price $1,554square feet 1,145availibility Jul 24
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Unit 21305price $1,478square feet 1,180availibility Now
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Unit 15303price $1,503square feet 1,180availibility Now
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Unit 18205price $1,493square feet 1,180availibility Jun 21
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Unit 12104price $1,615square feet 1,126availibility Jul 18
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Unit 03303price $1,595square feet 1,126availibility Jul 23
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Unit 05103price $1,620square feet 1,126availibility Sep 7
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Unit 05201price $1,468square feet 1,351availibility Now
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Unit 13308price $1,561square feet 1,351availibility Now
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Unit 05202price $1,636square feet 1,351availibility Now
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Unit 15307price $1,681square feet 1,408availibility Now
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Unit 15301price $1,676square feet 1,408availibility Aug 7
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Unit 16405price $1,343square feet 769availibility Now
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Unit 16304price $1,323square feet 769availibility Jul 2
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Unit 16403price $1,268square feet 769availibility Jul 15
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Unit 07304price $1,293square feet 707availibility Now
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Unit 07206price $1,306square feet 707availibility Now
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Unit 14205price $1,318square feet 707availibility Aug 18
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Unit 04304price $1,321square feet 1,062availibility Now
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Unit 09201price $1,364square feet 1,075availibility Now
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Unit 08208price $1,378square feet 1,075availibility Now
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Unit 02304price $1,405square feet 1,075availibility Now
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Unit 17211price $1,387square feet 1,145availibility Now
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Unit 17311price $1,484square feet 1,145availibility Jul 20
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Unit 21302price $1,554square feet 1,145availibility Jul 24
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Unit 21305price $1,478square feet 1,180availibility Now
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Unit 15303price $1,503square feet 1,180availibility Now
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Unit 18205price $1,493square feet 1,180availibility Jun 21
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Unit 12104price $1,615square feet 1,126availibility Jul 18
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Unit 03303price $1,595square feet 1,126availibility Jul 23
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Unit 05103price $1,620square feet 1,126availibility Sep 7
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Unit 05201price $1,468square feet 1,351availibility Now
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Unit 13308price $1,561square feet 1,351availibility Now
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Unit 05202price $1,636square feet 1,351availibility Now
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Unit 15307price $1,681square feet 1,408availibility Now
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Unit 15301price $1,676square feet 1,408availibility Aug 7
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$175
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Application Fee$99
- Dogs Allowed
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Monthly pet rent$10
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One time Fee$500
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Pet Limit2
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Restrictions:We welcome 2 pets per apartment home. There is no weight limit, however, aggressive breeds are prohibited. For more information, please call our leasing office.
- Cats Allowed
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Monthly pet rent$10
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One time Fee$500
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Pet Limit2
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Restrictions:We welcome 2 pets per apartment home. There is no weight limit, however, aggressive breeds are prohibited. For more information, please call our leasing office.
- Parking
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Surface LotNo limit per apartment--1 Max
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GaragePlease call our leasing office for complete parking information.--Assigned Parking
Details
Lease Options
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None
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Short term lease
Property Information
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Built in 1996
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502 units/3 stories
Matterport 3D Tours
About The Palmer
Unwind at The Palmer, offering spacious one, two and three bedroom floor plans and newly renovated interior features. Here you're close to historic Woodstock, shopping, golf, and minutes from downtown Atlanta. Located in the highly rated Cherokee school district, with features like garages and garden baths. There's a perfect home for you at The Palmer Apartments.
The Palmer is an apartment community located in Cherokee County and the 30189 ZIP Code. This area is served by the Cherokee County attendance zone.
Unique Features
- Package Room
- Storage Space
- Washer/dryers available for rent
- Washer & Dryer Hookup
- Bark Park
- Carwash
- Online Rent Payments
- Walk-In Closets
- Swimming Pool
- Barbeque Grill
- Over carwash
- Cyber Cafe
Community Amenities
Pool
Fitness Center
Playground
Clubhouse
- Maintenance on site
- Car Wash Area
- Clubhouse
- Lounge
- Storage Space
- Walk-Up
- Fitness Center
- Sauna
- Pool
- Playground
- Tennis Court
- Gated
- Grill
- Dog Park
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
Washer/Dryer Hookup
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Storage Space
- Fireplace
- Dishwasher
- Refrigerator
- Walk-In Closets
- Balcony
- Maintenance on site
- Car Wash Area
- Clubhouse
- Lounge
- Storage Space
- Walk-Up
- Gated
- Grill
- Dog Park
- Fitness Center
- Sauna
- Pool
- Playground
- Tennis Court
- Package Room
- Storage Space
- Washer/dryers available for rent
- Washer & Dryer Hookup
- Bark Park
- Carwash
- Online Rent Payments
- Walk-In Closets
- Swimming Pool
- Barbeque Grill
- Over carwash
- Cyber Cafe
- Washer/Dryer
- Washer/Dryer Hookup
- Air Conditioning
- Heating
- Storage Space
- Fireplace
- Dishwasher
- Refrigerator
- Walk-In Closets
- Balcony
| Monday | 9am - 6pm |
|---|---|
| Tuesday | 9am - 6pm |
| Wednesday | 9am - 6pm |
| Thursday | 9am - 6pm |
| Friday | 9am - 6pm |
| Saturday | 10am - 5pm |
| Sunday | 1pm - 5pm |
One of Atlanta's suburbs, Woodstock offers both metropolitan conveniences and a welcoming environment. Located about 30 miles northwest of Downtown Atlanta, residents of Woodstock enjoy the area's distinctive character while maintaining access to Atlanta attractions such as SkyView Atlanta, Georgia Aquarium, Mercedes-Benz Stadium, and Zoo Atlanta.
Downtown Woodstock features local shops and restaurants. Visit Truck & Tap to sample local beer and food truck offerings, enjoy a meal at Salt Factory Pub, or stop by Pie Bar for dessert. The area hosts community events and festivals throughout the year.
Learn more about living in Woodstock| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 13 min | 8.7 mi | |
| Drive: | 20 min | 10.0 mi | |
| Drive: | 19 min | 10.2 mi | |
| Drive: | 23 min | 16.6 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Property Ratings at The Palmer
Great staff, convenient location, lots of fun community activities, but not all that quiet- neighbors get a little rowdy from time to time, but that’s apartment living for ya.
Property Manager at The Palmer, Responded To This Review
Thank you for your kind words about our staff and community! We will be sure to pass the message along. Please do not hesitate to reach out if you need anything. Have a great day!
Always kept clean ! Grass cut!! I love living here !! Thank you for everything!! Office staff always helpful! Kelsey is awesome!!
Property Manager at The Palmer, Responded To This Review
Hi - you're our first priority! We're happy our team members went Beyond Expectations for you here at The Palmer Apartments. Feel free to give us a call with any other questions! We're always happy to help.
Additionally, we are paying for "Vallet" trash pickup. Trash from the construction cleanup (prior to our move in) sat outside our door for weeks before we hauled it up to the dumpster ourselves. Since then, our trash continues to remain outside our door for days before we end up taking it away ourselves. Why are we paying for a service that is not being provided?
Property Manager at The Palmer, Responded To This Review
Hello- Please reach out to us at thepalmer@greystar.com so we can collect more details to better assist with this issue. Thank you, and have a great day!
ABSOLUTELY AWFUL! Mold in the bathroom that was not cleaned after being reported and a child in the apartment! MULTIPLE reports of things need fixed or cleaned with not one thing addressed! We gave notice we were leaving when lease was up and they CLAIM they didn’t receive it and now they are requiring TWO months rent to leave! We ARE leaving, posting all over social media so others know how the company is run and called the HEALTH DEPARTMENT to report the mold.
Property Manager at The Palmer, Responded To This Review
I'm so sorry this happened - and I'd like to understand it better. Please get in touch at thepalmermgr@greystar.com at your earliest convenience, and we'll do our best to resolve the issue with you.
The Palmer apartments are horrible the office is mean and don’t do their tasks.
I am extremely happy I found the Palmer for my daughter and I . We enjoy our neighbors and love being so close to everything we need.
Horrible management and no care for maintaining the amenities and wellbeing of residents.
Property Manager at The Palmer, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right. -The Palmer Community Manager
Overall, the Palmer has been a fine place to live. If my work order requests are completed, I would highly recommend this community. Unfortunately the AC is too inefficient for me to have raving reviews of the community.
Property Manager at The Palmer, Responded To This Review
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), and one of us will get in touch directly to see what we can do to make it right.
Horrible except for my view this from balcony. This continuously breaking and finding spaces where apartment was not properly cleaned, fixed and updated. Leasing manager and ladies in office are very rude and passive aggressive and also the refusal of rent trying to be paid and the fees due to the refusing is extremely immoral. Heat didn’t work for half of winter and they “forgot” about me while “waiting on a part”- that was a lie. Refusal to replace old beat up carpet. Not done myself, carpet keeps making my skin break out due cleaning chemicals they cleaned it with. Now my AC has gone out in JULY it’s been over 72 hrs and no one has yet to come by and look at it nor fix it. The front gates never close at night to keep us safe and the mailroom is a JOKE! Its like let’s put all the mail in one spot so whoever wants to look through and opens people’s mail is open to do so. They have a deadbolt and key but the staff doesn’t even keep up with it, it’s just whatever to them. If you wanna live in a place where they don’t respect you as a paying tenant and face issue after issue unresolved unless you basically take up a second job or managing and hassling them and be charged ridiculous fees costing just as much as nicer apartments down the street then this is the place for you!
Property Manager at The Palmer, Responded To This Review
Hi - it's upsetting to hear that your experience was less than stellar. OK if I get in touch directly? Please contact us at thepalmermgr@greystar.com so we can work with you to make it right. Looking forward to hearing from you. -The Palmer Manager
The apartment management do not care about the people who live here. They are rude and no one does anything about it. They don't about their residents.
Property Manager at The Palmer, Responded To This Review
Hello - we regret to hear your experience with us wasn't more positive. OK if we get in touch directly to get some more details? Please contact us at thepalmermgr@greystar.com so we can work with you to make it right. Looking forward to hearing from you. -The Palmer Community Manager
Great community to live in. Quiet, yet active. Walking and riding trails nearby. A lot of activities available nearby including downtown Woodstock and the outlet mall one exit up.
Property Manager at The Palmer, Responded To This Review
Hi there - thanks so much for the high star rating!
Friendly staff, clean property and responsive maintenance team. If I have had concerns they were addressed promptly. I am renewing my lease for another 13 months :-).
Property Manager at The Palmer, Responded To This Review
Hi - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at The Palmer Apartments and look forward to having you with us for another 13 months.
I can't speak for everyone, but I have enjoyed my time so far at The Palmer. It is a relatively quiet community, I have nice neighbors and it's definitely affordable in todays crazy market. I am nice to the staff and they reciprocate. Overall I like the community, it's not perfect but nowhere you live will be. Everyone is doing the best they can and that is all you can ask for.
Property Manager at The Palmer, Responded To This Review
Hey - what a lovely thing to say! We appreciate you so much. Feel free to reach out to us if you need anything. Have a wonderful day. - The Palmer Community Manager
People at the office never help. Work orders are never done.
Property Manager at The Palmer, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at The Palmer Apartments. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. -The Palmer Community Manager
The Palmer have the potential to be. Great Community. If they can get maintenance and the trash under control. The Apartments are very roomy but the painting was horrible and poor quality. Overall I did love how roomy my apartment was
Property Manager at The Palmer, Responded To This Review
I'm disappointed to hear that your experience at The Palmer Apartments wasn't a positive one. I'll speak with the team about what we can do better next time. When you have a moment, please contact us at thepalmermgr@greystar.com so we can try to restore your confidence in The Palmer Apartments. Thanks again for taking the time to share your concerns, and we hope to hear from you soon. -The Palmer Community Manager
poor quality apartments with nonsense fees. Don't rent here.
Property Manager at The Palmer, Responded To This Review
Hi there - thanks so much for taking time to let us know about your experience. We're disappointed to hear you weren't satisfied, and may reach out for some more details so we can do better next time. When you have a moment, please contact us at thepalmermgr@greystar.com so we can try to restore your confidence in The Palmer Apartments. Thanks again for taking the time to share your concerns, and we hope to hear from you soon. -The Palmer Community Manager
Completely overpriced, send out rules every month even though the “service” people don’t do their jobs. My trash is picked up once or twice a week, not Sunday- Thursday as I pay for. Packages are always stolen from package room. I can’t even have stuff delivered to my house because it gets stolen.
Property Manager at The Palmer, Responded To This Review
Hi there - we regret to hear you were displeased with your recent experience at The Palmer Apartments. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 926-4100. We look forward to hearing from you. -The Palmer Community Manager
El mantenimiento de limpieza de los edificios es muy malo, las escaleras y pasillos no se les da mantenimiento
Property Manager at The Palmer, Responded To This Review
Hello - we regret to hear your experience with us wasn't more positive. OK if we get in touch directly to get some more details? -The Palmer Community Manager
Overall, I have not been displeased with the Palmer, especially comparing the pricing against other apartments in the area. The team in the office is friendly and prompt, and the maintenance team is great once they get the requests. I would prefer the gates out front have a curfew and close at certain hours, and the delay in a few maintenance requests gets quite long, but overall I am pleased.
Property Manager at The Palmer, Responded To This Review
Hello there, we appreciate you taking the time to leave us this feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, The Palmer Apartments (770) 926-4100
Not enough on-site maintenance people to keep up with work orders.
Property Manager at The Palmer, Responded To This Review
Hi there, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (770) 926-4100 so we can assist you further. -The Palmer Community Manager
Overall the community isn’t bad. It has great location, amenities! It has opportunities, i don’t think listing them will help the main concern would be consistency in maintenance and service provided. A lot of bandaid places on things, that may require a little more attention.
Property Manager at The Palmer, Responded To This Review
Hello, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (770) 926-4100 so we can work with you to make this right.
I would not recommend moving here at all find something a little higher but better quality these apartments are not want you’re shown and you’ll likely have mold, unfinished cabinets old Appliances, dust everywhere, holes in doors, walls and your paint may be peeling my your windows, missing a closet door, etc. Great space wise but for what You’re paying definitely not oh and don’t think you can bring your own washer and dryer Bc you can’t they require you to use theirs then it takes a while for it to come so you’ll still have no choice but to pay the $50 washer and dryer fee it’s a lot more I could say I’ve been here 3 weeks and nothing but one Corner and a part of my ceiling has been done and the work is sloppy not professional at all please move else where
Property Manager at The Palmer, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 926-4100. We look forward to hearing from you. -The Palmer Community Manager
First I want to say that the current women in the front office are excellent and friendly. I love the apartment and it's location in the complex.
Property Manager at The Palmer, Responded To This Review
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at The Palmer Apartments! We hope to be of service to you again in the future. Best wishes, The Palmer Apartments -The Palmer Community Manager
Do not move into this complex. They cannot handle the amount of units they have.
Property Manager at The Palmer, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 926-4100. We look forward to hearing from you. -The Palmer Community Manager
0 Patio screen off since November 2022. No air unit from april to june. Sloppy work and negligence to actually follow up resulted in me being injured. Maintenance supervisor checked off multiple service requests but nothing was fixed. This places is terrible and no one seems to care and in the 10 months of being here things have not gettin better. so yes a 0
Property Manager at The Palmer, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please contact us at (770) 926-4100 so we can work with you to make this right. -The Palmer Community Manager
I am sorry but at this time we do not have too many positive remarks. We have lived here for almost 5 years and we feel the property has gone downhill. It is in need of repairs and cleaning.
Property Manager at The Palmer, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (770) 926-4100 at your earliest convenience and we will do our best to resolve this with you. -Community Manager
Do not UNDER ANY CIRCUMSTANCES move in here. The management is utterly incompetent and the "maintenance" is a joke
Property Manager at The Palmer, Responded To This Review
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. If you are willing to give us another chance, please reach out to us at (770) 926-4100 or Thepalmermgr@greystar. com to speak to our manager directly
The palmer is a 26 year old apartment complex, some units are new but more than likely you will get an older units thats the same price as the newer units with none of the new appliances. Maintenance is understaffed and your small issue could turn into a larger problem over the 5 months it takes to get someone to fix it, even though someone comes in to look at the same issue a few times a month. Even when something is “fixed” it is done sloppily and will more than likely be redone since it was done improperly the first time and a new issue has come about as a result. No apology was given nor compensation for these issues. I do not blame the staff nor maintenance, because they are only following rules and regulations given to them by Greystar, but it is almost a great start does not care about the residents who are living at their apartments, because nothing is getting done.
Property Manager at The Palmer, Responded To This Review
Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. If you would be willing, we would like to have you contact our manager at (770) 926-4100 or Thepalmermgr@greystar.com to discuss ways we can better serve you in the future.
Me cambiaron a última hora sin aviso la distribución del apartamento, me lo entregaron muy sucio (incluso restos de cigarrillos y comida), no solucionan las incidencias… Me gusta el apartamento, es espacioso, tiene mucho almacenamiento, los vecinos son respetuosos y la zona es silenciosa. El mayor problema que hay es la efectividad de la administración y del mantenimiento.
Property Manager at The Palmer, Responded To This Review
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (770) 926-4100 so we may identify ways to improve your experience.
The apartment is very nice i like it but management is not good. You can't be allowed to see the manager.
Property Manager at The Palmer, Responded To This Review
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 926-4100 or Thepalmermgr@greystar.com We look forward to hearing from you.
I love living here, good location and the administrative staff very attentive.
Property Manager at The Palmer, Responded To This Review
Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Don't rent here. It's a joke. Too expensive. Run down. Everything is always breaking. There are nicer places for the same price.
Property Manager at The Palmer, Responded To This Review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 926-4100.
I just wish maintenance would be more consistent! And follow. Through with work orders. I also think residents should be held accountable for not keeping our neighborhood clean. I appreciate the updates and preventative maintenance, but some appointments need some TLC also and maintenance just does not come through
Property Manager at The Palmer, Responded To This Review
Dear Resident, thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. The Palmer Apartments
Sinceramente me encato el lugar por sus zonas verdes, tranquilidad y zonas de descanzo, hay gran variedad de tamaños de vivienda que se puedan acoplar a sus necesidades
Property Manager at The Palmer, Responded To This Review
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we did. We hope you have a great day!
I really enjoy being a Palmer resident and look forward to being part of this community.
Property Manager at The Palmer, Responded To This Review
Hi there, thank you for taking the time to leave a review for us at The Palmer Apartments. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Honestly, find another place to live. Their maintenance team is the worst.
Property Manager at The Palmer, Responded To This Review
We are disappointed to hear that you did not have a more positive experience with us at The Palmer Apartments. We hope you are willing to give us another chance. Please reach out to us at (770) 926-4100 so we can work towards a resolution.
Do not rent here. Always changing property managers. No one cares. They laugh at ur problems. The place is falling apart literally. Siding is coming off. Ceiling is falling down. Stairs are falling apart. Look somewhere else these prices are DEFINITELY not worth it.
Property Manager at The Palmer, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (770) 926-4100 to discuss this further.
It’s horrible!! Breaking my lease after only 3 weeks!! I’m looking for a new place now!! They can’t even get simple utilities working properly!!! I’m moving immediately!!
Property Manager at The Palmer, Responded To This Review
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 926-4100. We look forward to hearing from you.
We liked the place a lot, for its location, infrastructure, but they need better service to the resident.
Property Manager at The Palmer, Responded To This Review
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
The Palmer is a great place to live. The area is clean and welcoming. I am proud to say that I live here.
Property Manager at The Palmer, Responded To This Review
Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
Just take a look at all the other reviews particularly in FB, BBB, etc. You will pay for trash that isn’t picked up. Your Maintance issues will not get solved or fixed. They will increase your rent and add on random new admin fees, all while having their residents live in filth. Literally- often the garbage receptacles get filled and garbage piles up and sits for days. The revolving door of employees means there is new staff every week, and none of them does anything. Greystar makes billions of dollars but if you call them to complain they laugh at you. Truly insane. STAY AWAY!!!!! I wish I had.
I’ve lived here for two years (15-102) and it seems like things keep getting worse and the rent keeps going up. After trying to get in the gym twice this morning with no luck and multiple calls to an office that said they were open but both times I went to the door they were not, I’ve decided to use this time to let others know about the apartments. Key Cards - They don’t ever work and haven’t 99.9% of the two years I’ve lived here. The gates are here for show. To get into the package room (which is one of the better features here) I either had to go get someone from the office or pop the lock with my key. As I said above, the gym is nearly inaccessible. Fees - $25 a month for valet trash that is supposed to pick up Sunday thru Thursday nights but even that is hit or miss. The office acts like if they don’t pick up your trash there is nothing they can do about it. How about eliminate the service? But they won’t because I’m sure they make a big cut off of that. $40 a month to rent a washer and dryer that is not optional. We’ll get into the pest fee later because that’s the next complaint. Maintenance - Been waiting since February I think to get a handle put on my oven. Was told it was a supply issue but no updates since. Trash compactor broke and trash piled up for a week or two before it was taken care of. Has to be a quicker fix than letting trash pile up in the community for weeks. Last year we had a water issue that resulted in the water being off for four or five days because they said it was too cold for the sealant to hold. That was obviously an issue on their end because a professional plumber could have fixed it in 40 degree weather. Had some water in my apartment a few months ago. Called them and it was taken care of that weekend. I noticed water damage to the ceiling in the bathroom next to it. Put another work order in and it was fixed quickly. Finally asked the guy that lives above me about it. He said you weren’t home when the big flood happened? Apparently the apartment two or three floors above me flooded and it made it thru all the floors into my apartment. Two work orders and calls and no one says anything about that? Moved here because it’s the cheapest option and the location, but it’s not really that cheap given all the issues and fees. Have to sign one my lease before I can finally buy a home and stop dealing with apartments so I will deal with it, but anyone looking into apartments, I would recommend looking elsewhere.
The people here are friendly but keep to them selfs .
Property Manager at The Palmer, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
The Palmer Apartments are a welcoming community with easy access to all things needed to live a relaxing and comfortable life.
Property Manager at The Palmer, Responded To This Review
We appreciate your positive review about your recent experience with us!
I have enjoyed my experience at the Palmer for the last 4 years. The location is great. It is close to the highway and both dowtown Atlanta and the north GA mountains are just a short drive. There is shopping and nature trails nearby.
Property Manager at The Palmer, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
The leasing staff was always prompt with responding of the application. It was fast approval that I needed and they offered what best suited my style. I never lived on the bottom floor and this is my second apartment, the experience has been great. The apartments are older, but it takes upkeep and being held accountable for the property appearance by the tenants. Painting and flowers add life to any property, and that may be needed here!
Property Manager at The Palmer, Responded To This Review
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Terribly maintained complex, take forever to complete requests and sometimes they dont even get fixed.
Property Manager at The Palmer, Responded To This Review
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you have any further questions, please give us a call. We're always happy to help!
The Palmer is located in a beautiful community , centrally located to shopping, medical care and downtown Woodstock. Reasonably priced .
Property Manager at The Palmer, Responded To This Review
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Slow maintenance service. Incorrect information provided at the time we signed the lease.
Property Manager at The Palmer, Responded To This Review
Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
Would not recommend especially for the price. Highly expensive complex for such poor living conditions. Renovations are cheap and Im out kitchen alone nothing is flushed or even Theres holes everywhere including the master bath to where someone couldnt even measure correctly.
Property Manager at The Palmer, Responded To This Review
Hi there, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please reach out to us at (770) 926-4100 to speak to our manager directly.
The Palmer Photos
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Sauna Room
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Models
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The Palmer - Aberdeen - 1 Beds - 1 Baths - 707 Sq. ft.
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The Palmer - Aberdeen - 1 Beds - 1 Baths - 707 Sq. ft.
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The Palmer - Asbury - 1 Beds - 1 Baths - 769 Sq. ft.
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The Palmer - Asbury - 1 Beds - 1 Baths - 769 Sq. ft.
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The Palmer - Brittany - 1 Beds - 1 Baths - 1062 Sq. ft.
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The Palmer - Brittany - 1 Beds - 1 Baths - 1062 Sq. ft.
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The Palmer has one to three bedrooms with rent ranges from $1,268/mo. to $1,681/mo.
You can take a virtual tour of The Palmer on Apartments.com.
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A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1345 Towne Lake Hills South Dr
Woodstock, GA 30189