The Montrose
4334 N Hazel St,
Chicago,
IL
60613
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Monthly Rent
$1,805 - $5,130
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Bedrooms
Studio - 2 bd
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Bathrooms
1 - 2 ba
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Square Feet
520 - 1,025 sq ft
Choosing The Montrose means choosing a life of adventure. This stand-out apartment community in Chicagos historic Uptown neighborhood has been given fresh energy over the last year, with the addition of brand new studio and one bedroom apartments that we call the Modern Flats. The Montrose Modern Flats feature chic euro style cabinets, slate black stainless steel appliances, under-mount sink, vinyl wood floors, floor-to-ceiling windows, Nest thermostat home technology, in-unit washer and dryer, and plenty of space! Of course, we also offer fully renovated studio, one and two bedroom apartments with outstanding views of Chicago and Lake Michigan. Two new resident lounges with high speed internet, a 24-Hour electronic package room, outdoor pool and sundeck, 1,800 sq. ft. fitness center with the latest in workout technology, and a sense of community makes you feel like you have found your forever home.
Pricing & Floor Plans
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Unit 0211price $2,095square feet 550availibility Aug 4
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Unit 1215price $1,880square feet 560availibility Aug 9
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Unit 0913price $1,880square feet 560availibility Aug 16
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Unit 0713price $1,805square feet 560availibility Sep 24
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Unit 1409price $2,420square feet 840availibility Aug 1
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Unit 1114price $2,395square feet 840availibility Aug 7
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Unit 1606price $2,400square feet 840availibility Aug 22
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Unit 0203price $2,195square feet 714availibility Aug 4
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Unit 1117price $3,005square feet 1,025availibility Sep 7
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Unit 1417price $3,030square feet 1,025availibility Sep 7
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Unit 1217price $3,005square feet 1,025availibility Sep 14
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Unit 0518price $2,785square feet 1,025availibility Nov 7
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Unit 0602price $2,875square feet 1,025availibility Nov 7
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Unit 0211price $2,095square feet 550availibility Aug 4
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Unit 1215price $1,880square feet 560availibility Aug 9
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Unit 0913price $1,880square feet 560availibility Aug 16
-
Unit 0713price $1,805square feet 560availibility Sep 24
-
Unit 1409price $2,420square feet 840availibility Aug 1
-
Unit 1114price $2,395square feet 840availibility Aug 7
-
Unit 1606price $2,400square feet 840availibility Aug 22
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Unit 0203price $2,195square feet 714availibility Aug 4
-
Unit 1117price $3,005square feet 1,025availibility Sep 7
-
Unit 1417price $3,030square feet 1,025availibility Sep 7
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Unit 1217price $3,005square feet 1,025availibility Sep 14
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Unit 0518price $2,785square feet 1,025availibility Nov 7
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Unit 0602price $2,875square feet 1,025availibility Nov 7
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- Dogs Allowed
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Monthly pet rent$35
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One time Fee$500
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Pet deposit$0
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Pet Limit2
- Cats Allowed
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Monthly pet rent$35
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One time Fee$500
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Pet deposit$0
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Pet Limit2
- Parking
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Garage$265/mo
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Other--
- Additional Services
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Guest Parking$30
Details
Lease Options
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Short term lease
Property Information
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Built in 1981
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287 units/18 stories
Matterport 3D Tours
Select a unit to view pricing & availability
About The Montrose
Choosing The Montrose means choosing a life of adventure. This stand-out apartment community in Chicagos historic Uptown neighborhood has been given fresh energy over the last year, with the addition of brand new studio and one bedroom apartments that we call the Modern Flats. The Montrose Modern Flats feature chic euro style cabinets, slate black stainless steel appliances, under-mount sink, vinyl wood floors, floor-to-ceiling windows, Nest thermostat home technology, in-unit washer and dryer, and plenty of space! Of course, we also offer fully renovated studio, one and two bedroom apartments with outstanding views of Chicago and Lake Michigan. Two new resident lounges with high speed internet, a 24-Hour electronic package room, outdoor pool and sundeck, 1,800 sq. ft. fitness center with the latest in workout technology, and a sense of community makes you feel like you have found your forever home.
The Montrose is an apartment community located in Cook County and the 60613 ZIP Code. This area is served by the Chicago Public Schools attendance zone.
Unique Features
- Balconies*
- Nest home technology*
- Private patio*
- 9 or 10 ceilings
- Modern flats
- Recurring auto-payment option
- Vinyl wood flooring
- Voted Top Resident Satisfaction in 2020!
- Online bill pay and service request
- Spacious studio, 1 and 2 bedroom apartments
- Two story townhomes available
- On-site Jewel-Osco grocery store
- Billiards room
- In-unit washer/dryer*
- Lake and city views*
- Quartz or granite counter top surfaces available
- Thoughtfully designed spaces
- Work from home lounge
Community Amenities
Pool
Fitness Center
Laundry Facilities
Doorman
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Doorman
- Public Transportation
- Clubhouse
- Lounge
- Fitness Center
- Pool
- Sundeck
Apartment Features
Air Conditioning
Dishwasher
High Speed Internet Access
Hardwood Floors
Walk-In Closets
Granite Countertops
Microwave
Tub/Shower
Highlights
- High Speed Internet Access
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
Kitchen Features & Appliances
- Dishwasher
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Microwave
- Range
Model Details
- Hardwood Floors
- Carpet
- Tile Floors
- Dining Room
- Walk-In Closets
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
- Laundry Facilities
- Maintenance on site
- Property Manager on Site
- Doorman
- Public Transportation
- Clubhouse
- Lounge
- Sundeck
- Fitness Center
- Pool
- Balconies*
- Nest home technology*
- Private patio*
- 9 or 10 ceilings
- Modern flats
- Recurring auto-payment option
- Vinyl wood flooring
- Voted Top Resident Satisfaction in 2020!
- Online bill pay and service request
- Spacious studio, 1 and 2 bedroom apartments
- Two story townhomes available
- On-site Jewel-Osco grocery store
- Billiards room
- In-unit washer/dryer*
- Lake and city views*
- Quartz or granite counter top surfaces available
- Thoughtfully designed spaces
- Work from home lounge
- High Speed Internet Access
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Tub/Shower
- Dishwasher
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Microwave
- Range
- Hardwood Floors
- Carpet
- Tile Floors
- Dining Room
- Walk-In Closets
- Window Coverings
- Floor to Ceiling Windows
- Balcony
- Patio
| Monday | 10am - 5pm |
|---|---|
| Tuesday | 10am - 5pm |
| Wednesday | 10am - 5pm |
| Thursday | 10am - 5pm |
| Friday | 10am - 5pm |
| Saturday | 11am - 4pm |
| Sunday | Closed |
Uptown is where renters choose to live if they love entertainment. Throughout the neighborhood you’ll find everything from walking tours highlighting the hangouts of Chicago gangsters to the city's hottest nightclubs and theaters to the best shops and restaurants around. Uptown Chicago stretches along Lake Michigan and includes the popular summer hotspot Montrose Beach. For those moving to Chicago with a pet, Montrose Dog Beach is also a very popular destination. In winter, Cricket Hill is one of the city's favorite sledding spots.
What is it like to live in Uptown? It’s historic, walkable, and distinctive. Uptown is home to some fantastic landmarks, such as Aragon Ballroom. The ballroom opened in 1926, and legends about secret tunnels and Al Capone abound. During the Big Band era, the ballroom hosted some of the biggest names in music, including Glenn Miller, Lawrence Welk, Guy Lombardo, Benny Goodman, and Duke Ellington.
Learn more about living in Uptown Chicago| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Walk: | 9 min | 0.5 mi | |
| Drive: | 6 min | 3.0 mi | |
| Drive: | 5 min | 3.3 mi | |
| Drive: | 7 min | 3.6 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Chicago include Wilson-North Inner, located 0.4 mile from The Montrose. The Montrose is near Chicago O'Hare International, located 14.7 miles or 24 minutes away, and Chicago Midway International, located 18.2 miles or 27 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Walk: | 8 min | 0.4 mi |
|
|
Walk: | 12 min | 0.6 mi |
|
|
Walk: | 20 min | 1.0 mi |
|
|
Drive: | 3 min | 1.2 mi |
|
|
Drive: | 3 min | 1.2 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 4 min | 1.6 mi |
| Drive: | 5 min | 3.4 mi | |
|
|
Drive: | 8 min | 4.0 mi |
|
|
Drive: | 8 min | 4.7 mi |
|
|
Drive: | 9 min | 4.8 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Chicago O'Hare International
|
Drive: | 24 min | 14.7 mi |
|
Chicago Midway International
|
Drive: | 27 min | 18.2 mi |
Time and distance from The Montrose.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 6 min | 0.3 mi | |
| Walk: | 12 min | 0.6 mi | |
| Walk: | 12 min | 0.7 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Chase Park
|
Drive: | 3 min | 1.4 mi |
|
Winnemac Park
|
Drive: | 5 min | 2.4 mi |
|
Notebaert Nature Museum
|
Drive: | 5 min | 2.9 mi |
|
Oz Park
|
Drive: | 7 min | 3.2 mi |
|
Wrightwood Park
|
Drive: | 8 min | 3.5 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 10 min | 0.5 mi | |
| Walk: | 10 min | 0.6 mi | |
| Walk: | 15 min | 0.8 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 32 min | 22.3 mi |
Property Ratings at The Montrose
It's a clean and comfortable apartment, All staff is friendly but the only problem I encountered was the elevator that sometimes didn't work, which made me wait for a long time. I haven't encountered any other problems yet because I just moved here.
Property Manager at The Montrose, Responded To This Review
Hi, we take resident feedback very seriously. If there are any open concerns, please contact a member of our team at TheMontrose@waterton.com. Sincerely, The Montrose Team
Waterton Management do a good job at having tenants enjoy their stay at Montrose Apartments!
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 4-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
Great spaces with lots of potential for decor. Friendly rental, door and maintenance personnel. Nice amenities and a Jewel/Osco on the ground floor. Close to a variety of shopping, dining and public transportation. Clarendon Park and Montrose Beach are nearby.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
I enjoyed using the pool in the summer, & I enjoy using the gym!
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 4-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
The welcoming environment here at the Montrose is a place you could call home. The community connection that management provides makes you feel more than just a tenant it feels like family and to know your name when walking into the office speaks volumes on how much care goes into making sure you feel welcomed. Thank you
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
Overpriced place with rude staff terrible ammeties and policies.
Property Manager at The Montrose, Responded To This Review
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at TheMontrose@waterton.com so that our team can help resolve these issues. Sincerely, The Montrose Team
People are very friendly (both staff and other residents) I love the amenities and it’s a very clean building. Also nice and quiet.
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office at TheMontrose@waterton.com if you need anything. Sincerely, The Montrose Team
The Whole Montrose experience is awsome.Overwhelming.
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office at TheMontrose@waterton.com if you need anything. Sincerely, The Montrose Team
This is a disgusting, run-down building that grossly over charges for out-dated apartments. Maintenance never responds to repair requests and then they hit you with scam charges after moving out on repairs that they ignored for an entire year!!! The elevators are ALWAYS out of service. Get used to the smell of rotten garbage wafting through the building, the multiple dumpsters directly beneath the building from the grocercy store add an extra special aroma during the summer. And don't let them sell you on any of the ameneties, the entire building is unsecured and unmonitored, which leads to unsafe conditions and good luck getting the security desk to answer.
Property Manager at The Montrose, Responded To This Review
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at TheMontrose@waterton.com so that our team can help resolve these issues. Sincerely, The Montrose Team
So far, so good Great place to live. great location.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
We recently moved into The Montrose and we appreciate the cleanliness, how quickly the maintenance requests are taken care of and the kind workers.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for posting your positive review. We always strive to provide quick and efficient service, so we're pleased to hear that this was your experience. Please don't hesitate to reach out to us at TheMontrose@waterton.com if you ever need anything. Sincerely, The Montrose Team
Great buildin and amenities. Management and staff are very friendly
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office at TheMontrose@waterton.com if you need anything. Sincerely, The Montrose Team
The building will damage your car and no one will urgently address your issue!
Property Manager at The Montrose, Responded To This Review
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at TheMontrose@waterton.com so that our team can help resolve these issues. Sincerely, The Montrose Team
I did read reviews of The Montrose before I made my decision to lease and totally understand everyone will not be satisfied and I take questionable reviews with a grain of salt. I have asked a good amount of residents their experience and all seem very satisfied. That speaks volumes! I have not experienced any issues with staff (always available alway helpful) the front desk attendants (they do their job) or my apartment. I have had a great experience and would recommend others to The Montrose apartments. So far I’m very pleased.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
Great response from the maintenance crew, very professional
Property Manager at The Montrose, Responded To This Review
Hi, thank you for posting your positive review. We always strive to provide quick and efficient service, so we're pleased to hear that this was your experience. Please don't hesitate to reach out to us at TheMontrose@waterton.com if you ever need anything. Sincerely, The Montrose Team
The Montrose staff are kind and helpful. They keep the complex clean.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 4-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
Clean, friendly and views are great. Unit could have been cleaner before move-in though. Blinds not dusted at all.
Property Manager at The Montrose, Responded To This Review
Hi, we take resident feedback very seriously. If there are any open concerns, please contact a member of our team at TheMontrose@waterton.com. Sincerely, The Montrose Team
I have lived in several apartment communities, but I have lived here in the Montrose Community for 2 years and it is by far the best living experience that I have experienced!!
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
The views from our 11th floor two bedroom/two bathroom unit are great, offering some beautiful sunsets along with a bit of the lake and some diverse architecture. The building is also very close to public transportation, shopping and restaurants. The attached Jewel Osco are extremely handy. We can’t speak for other tenants, but our unit is also very quiet. Pierrette and Eric from the rental office were very helpful, especially during the application process. We’ve only been here for one month, but so far, it’s been a great choice and experience.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please reach out to our office at TheMontrose@waterton.com if you need anything! Sincerely, The Montrose Team
Pro: Dog park & Jewel Con: Elevators are always broken, always dirty (visible hand prints), poor air circulation and smell very bad. The hallways smell like dog pee because it is lined with carpet, we complained numerous times to request the carpets cleaned. They did after a month of complaints. Our neighbor would smoke cigarettes in a "smoke free" property and the shared vent in the bathroom made our room smell like cigarettes (we do not smoke), we immediately sent an email to management midday so they were in the office and they responded with "did you call downstairs and report it to the front desk?" No apology or action was taken. After complaining again numerous times that people smoke at all the enterances they started asking residents to smoke elsewhere. 3 months after moving in we lost hot water completely. I had to heat up water on the stove to bathe my baby. Many residents complained and they responded that they are working on it and will provide updates. It took about a month to get the hot water back on. Besides management the building itself needs updating. It truly isn't safe. The side doors are left open, the front desk usually isn't there and they leave the front door open to anyone. You cannot cook because there is no vent above the stove so you set off the alarm each time you cook and you cannot manually turn it off. You can hear your neighbors music through the walls. The laundry mat is a joke. My clothes got stuck in a larger washer and I called maintenance 3 times and no one came. No one came to help me so I did it myself. I heard the garage door was broken for weeks which allowed anyone to come into the apartment building. After a kid drowned in the pool (he was taken to the hospital) who didn't live in the building they started requesting wristbands to access the pool. If you choose to live here just beware of what your signing up for the 4.3 rating is fake. Management do better so people resign their leases and you don't have numerous empty units.
Property Manager at The Montrose, Responded To This Review
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at TheMontrose@waterton.com so that our team can help resolve these issues. Sincerely, The Montrose Team
Photos display false advertisement. Leasing agent was not helpful. Pictures make it seem very luxurious but in reality it was dark and aged. The photos do not align with what it actually is. Be aware - most units do not have in unit wash and dryer despite what website says.
Property Manager at The Montrose, Responded To This Review
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at TheMontrose@waterton.com so that our team can help resolve these issues. Sincerely, The Montrose Team
Current Resident; This is a dog friendly apartment however if your dogs bark you will get evicted. Lost my job because I kept having to get off work early to go tend to my barking dogs only to get home to find them sleeping. Worst place I’ve ever lived in my entire 40 years on earth.
Property Manager at The Montrose, Responded To This Review
We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve. If you're open to it, we'd like to look into the issues you're experiencing. Please contact us directly at TheMontrose@waterton.com so that our team can help resolve these issues. Sincerely, The Montrose Team
It is safe living here and the staff is very friendly.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 4-star rating! We're happy to know that you've had a great experience with us. Please let our office know if you need anything! Sincerely, The Montrose Management Team
The montrose is a beautiful apartment very quiet clean and professional Atmosphere! I highly recommend this place to anyone !
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office if you need anything. Sincerely, The Montrose Management Team
Montrose Apartments is a fantastic location just a block from Lake Shore Drive as well as close to the huge Montrose Dog Beach. They have friendly staff, great city views from apartments and amenities!
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office if you need anything. Sincerely, The Montrose Management Team
I've lived here at Montrose Apts for a year & a half, I love it!! Great Management, wonderful environment, great maintenance & I feel safe here!!
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 5-star rating! We're happy to know that you've had a great experience with us. Please let our office know if you need anything! Sincerely, The Montrose Management Team
The Montrose is located in a great area. Close to stores and transportation. It is a beautiful building
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 5-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office if you need anything. Sincerely, The Montrose Management Team
Neighbors seem very neighborly, everyone seem to mind their business here. Dog friendly environment is awesome despite there are a few who do not seem to care too much dogs. 24 hour front desk is a plus. Laundry facilities is big ! Parking is a hassle during certain times of the day .
Property Manager at The Montrose, Responded To This Review
Hi, thank you for giving us a 4-star rating! We're happy to know that you've had a great experience with us. Please let our office know if you need anything! Sincerely, The Montrose Management Team
The Montrose is a great place to live. It is close to the lake, public transportation, and also it’s above a Jewel-Osco which is really convenient.
Property Manager at The Montrose, Responded To This Review
Hi, thank you for sharing your positive experience with us! We're happy to know that we've exceeded your expectations and look forward to continuing to do so! Sincerely, The Montrose Management Team
Very nice for this pricing. There are a lot things to improve, but the location/cost/service ratio is really great. Wish the tennis court had a different surface. I like that there is a court, but you don't want to play there as this surface is too hard and will damage knees..
Property Manager at The Montrose, Responded To This Review
Hi, we're overjoyed to see your 4-star rating, and truly thank you for sharing! Don't hesitate to reach out to our office if you need anything. Sincerely, The Montrose Management Team
You get what you pay for with Montrose Apartments, while the rent is lower than it's local competitors, that is reflected in a generally negligent attitude towards building maintenance and amenities. Don't let the checkboxes fool you, the outdoor grills rarely work, pool tends to be crowded, and the elevators were out of service for 7 straight months!
Property Manager at The Montrose, Responded To This Review
Hi, thank you for taking the time to give us a review. We sincerely apologize for the issues you experienced, please reach out to 773-528-7000 so we can make this right. Your satisfaction is our priority. Sincerely, The Montrose Management Team
Management has no problem lying to potential residents, especially regarding "no smoking" and the elevators. The first elevator has been down since September 2022 and there has been one update on October 2022 that they are waiting for a part. During the am rush the freight elevator is down as maintenance is using it to collect recycling and trash. I respect that medicinal weed is legal, but smoke outside. The interior of the building has no air circulation so if an anxious tenant and 10 of their anxious friends are all smoking in their apartment - the whole floor knows. Same goes with cigar/cigarette smoke. When you bring it up to management the standard response is "we will look into it" and then you never hear from them again. Literally, management will hide from you if they see you in the building to avoid having to talk to residents about these issues. Additionally, they are raising rents at an obnoxious rate, so residents stay 1 year at the most because of the "deal" they provide and then the next year expect a 25 - 30% increase.
Property Manager at The Montrose, Responded To This Review
Thank you for providing us with your valuable feedback. We’re disappointed to hear that our community wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience. Sincerely, The Montrose Management Team
Avoid at all costs. Plumbing issues and elevator issues. As a resident you can call or email and management refuses to respond. The fact that management is unable to actually respond or provide truthful information is extremely frustrating.
Property Manager at The Montrose, Responded To This Review
Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, please reach out to 773-528-7000 so can make this right. Your satisfaction is our priority. Sincerely, The Montrose Management Team
I’ve stayed at the Montrose for 3 years and below is my honest review: Pros: 1.The maintenance and doormen are what makes this building worth it at all and the reason I lived there for so long. They are super Nice I specially Doug. 2. Walking distance from Jewel Osco, Target, Red line station and lake shore Cons They are quite a few cons in this building and it is important you know this before you move in: 1. The elevators are always broken. At least every other week. 2. Tenants do not respect the smoke free policy of this building and amnesties areas 3. You will not enjoy the pool of this building during the summer. I went maybe 3 times during the 3 years I’ve stayed because Uptown Gym members apparently can access the pool and it is way too crowded to enjoy. 4. There is a major insulation issue with the apartments in this building. When I first moved here, my electricity bill for a studio was like $150 every 3 weeks and then during the winter I will pay up to $300 for electricity not understanding why my bill have been this high knowing that I’ve done all I could do to save money. The issue was not Comed but the building itself. I talked to management many times regarding this issue and no help was given. If you are to sign with them, do a 1 year lease first to see how your electricity is averaging because I now have a 2 bed and 2 baths with another building and pay only $50ich for electricity. I hate moving that’s why I allowed myself to stay with the Montrose for so long! Hopefully this help you have a better understanding of what’s going on with this property.
Property Manager at The Montrose, Responded To This Review
Hello, we appreciate you reaching out. While we're happy to hear of your favorite parts of our community, we’re disappointed we did not fully meet your expectations. We completely understand your frustration and apologize if we did not promptly resolve your concerns. We’re disappointed that these occurrences made us lose you as a resident, however, we do appreciate your candid feedback. We will be sure to use it as we continue working toward providing our residents with a wonderful community to call "home". If you have anything to add for us, please feel welcome to contact us at (773) 528-7000. Sincerely, The Montrose Management Team
I wish I was joking but the fire department is called here on a weekly basis to save people from stuck elevators. Management has done nothing as the elevators continually break down. Be prepared to wait 20 minutes to get up or down to your apartment. Management is terrible at communicating with the residents and focuses more on planning useless events than actually doing their job. Good luck talking to them if you work normal hours as they don't stay and don't respond to emails. I know the amenities of the building seem nice, but honestly not worth it at all. I promise you will regret moving in.
Property Manager at The Montrose, Responded To This Review
Dear Resident, Thanks for taking the time to post a review. We are sorry to hear about your experience at our community so far. We try exceed our residents expectations and we are troubled to hear that we failed to meet our personal goal with your experience at our community. We welcome you to reach our office directly by emailing montrosemanagement@waterton.com in the future and we will respond promptly. Our direct office number is also 773.528.7000. Thanks,
I like my unit. Wish it was remodeled like the first and the second floor units, but my unit has basic upgrades. I'd love a washer and dryer and newer kitchen. THE ELEVATORS ARE A JOKE. They are always broken. ALWAYS. Its more than a year later from one of the comments below regarding the elevators and nothing has changed. The tenants in the building are not respectul of the amenity areas. I will say the property is above average. Walkable neighborhood. Close to train, Target, bank, and groceries. If I had to use a word to describe the property its overpriced considering some of the issues.
Property Manager at The Montrose, Responded To This Review
Dear Resident, Thank you for taking the time to share your feedback as it helps us learn how we can improve. We will share your feedback with our team and work on methods that will improve the experience for you and all residents. You are always welcome to contact us directly via phone at 773-528-7000 to discuss further, or stop in the office. We appreciate your feedback. Thanks, Community Manager
Property Manager at The Montrose, Responded To This Review
Dear Resident, Thank you for taking the time to share your feedback as it helps us learn how we can improve. We will share your feedback with our team and work on methods that will improve the experience for you and all residents. You are always welcome to contact us directly via phone at 773-528-7000 to discuss further, or stop in the office. We appreciate your feedback. Thanks, Community Manager
STAY AWAY AT ALL COSTS!!! There are so many things wrong with the building. If you want sleepless nights and health issues then this is the place for you. 1. Upon my moving in there was no notice how thin the walls are and that wind gets through the walls. There will be constant noise. 2. Due to building being super old and window ac/heat units you will receive ComEd bills that are outrageous. At least 100% higher than what you are used to. 3. They do not notify you of any construction that is going on in the building, and there is plenty of 'improvements' that are constantly happening. 4. They have a 60 day move out clause, and they do not consider an 'email' a legal way of notifying them that you are moving out. You have to fill out some weird forms. 5. There are 3 elevators, out of which 2 don't usually work (80% of the time). 6. Pool area in the summer is super dirty, and management doesn't care. 7. They went into my apartment and were fixing pipes for 10 days. There was no hot water for days. 8. The building didn't have proper fire sprinkle system in place, which resulted in additional construction - as they tried to please the city and stay compliant.
Property Manager at The Montrose, Responded To This Review
We are so disappointed to hear about your negative experience. When you are able, please email feedback@waterton.com to help us learn more so we can work to address the issues and continue to improve.
Noisy, inconvenient construction. Elevators are constantly broken. Terrible management company and the rent is too high for this neighborhood, with amenities you can't even use! Don't believe me, ask anyone who lives here. Every time I'm in the elevator, I meet a new neighbor who isn't renewing their lease. Move in and have fun getting ripped off
Worst place ever. they charge you premium but you don't get what you paid for. The elevators are constantly broken, I mean every other week, The management are not helpful, I sent 10 emails regarding getting my parking spot changed and they responded to just one and I was told that they will follow up with me and they didn't. Now they are having maintenance work and they want me to move my belongings from the closet and the storage for 10 days without even offering me a storage to put my belonging in, given that I live in a studio and there is no space to move things around. Don't do the same mistake I did. Go look somewhere else.
Property Manager at The Montrose, Responded To This Review
Dear Resident, We are sorry to hear that your overall impression of our team has not been a favorable one. We would like to have the opportunity to change your impression. Please visit or call us in the office so that we can discuss your parking and storage concerns further. We look forward to talking with you to make your living experience a more positive one. Thanks, Community Manager
This is the first large apartment building I've lived in Chicago. I've either been in smaller walkups or my condo, also in a walkup building. We needed a place that would allow a three month lease. Pensacola Place was our diamond in the rough! Short term housing is hard enough to find in Chicago. Affordable short term housing is even harder, especially of you have a dog. When we reached out to Pensacola Place, we received a prompt reply for a property tour. The leasing specialist was friendly, organized and professional at our appointment. the building is getting a little older but is well maintained and has plenty of amenities like free bike rooms, onsite dry cleaners, a great 4th floor activity deck w pool, grills and tennis and basketball court; there is a fitness center, business center and party room. they also have a great dog run which was just re-landscaped. the maintenance crew is almost always working around the property and everyone is friendly. I've also been reading about Waterton taking over the property just a few months ago and already they are gearing up to rehab and update common areas which is great. in units, the kitchens and bathrooms are a little small but the bedroom sizes are a little larger and there is great closet space! we were surprised to find carpeting but it helps keep the units quieter. the windows that run across the exterior wall of all rooms provides great natural light through the unit. the location is very convenient to jewel, target and some of our favorite uptown hangouts. hopping the bus to different areas is easy w the Sheridan and Broadway buses a block away, not to mention express buses to downtown also nearby. It's a short walk to the Montrose Harbor and beach area too! Overall this is a great property that is well maintained, well-located and reasonably priced. it has changed our minds about considering a mid-rise or high-risk apartment in the future!
Property Manager at The Montrose, Responded To This Review
Dear Resident, Thank you for your review. We're thrilled to hear we exceeded any expectations you had prior to move-in. It is indeed a great location with Montrose Beach, Target and the red line all within walking distance of the community. Plus the on-site grocery store is a great amenity as well! Please let us know how we can better serve you in the future. Warm regards, Pensacola Place Management
This building is extremely convenient; it sits above a gym and grocery store, is a short walk from Target, the beach and the L, and is right off of Lake Shore Drive. However, the prices are too high given the neighborhood its in. If this building were 2 blocks south the rent would make sense.
Property Manager at The Montrose, Responded To This Review
Dear Resident, Thank you for the review. The location is ideal being walking distance from Target and having a Jewel grocery store right on-site. We are thrilled you're enjoying the on-site gym and welcome any feedback that you have as it helps us to improve the resident experience. Please do not hesitate to visit our office at your convenience. Warm regards, Pensacola Place Management
The Montrose Photos
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The Montrose has studios to two bedrooms with rent ranges from $1,805/mo. to $5,130/mo.
You can take a virtual tour of The Montrose on Apartments.com.
The Montrose is in Uptown Chicago in the city of Chicago. Here you’ll find three shopping centers within 0.7 mile of the property. Five parks are within 3.5 miles, including Chase Park, Winnemac Park, and Notebaert Nature Museum.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
4334 N Hazel St
Chicago, IL 60613
Responded To This Review