The Highland
1601 E Highland Ave,
Phoenix,
AZ
85016
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Monthly Rent
$1,440 - $7,869
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Bedrooms
1 - 3 bd
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Bathrooms
1 - 3 ba
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Square Feet
759 - 1,353 sq ft
$1000 off move-in on select homes!
Pricing & Floor Plans
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Unit 1022price $1,669square feet 796availibility Now
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Unit 1154price $1,654square feet 796availibility Jul 6
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Unit 1026price $1,729square feet 829availibility Jun 3
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Unit 1087price $1,709square feet 829availibility Jun 6
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Unit 1153price $1,729square feet 829availibility Jun 6
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Unit 0220price $1,440square feet 759availibility Jun 9
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Unit 0255price $1,440square feet 759availibility Jun 10
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Unit 0121price $1,460square feet 759availibility Jun 17
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Unit 1069price $2,009square feet 1,221availibility Now
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Unit 1177price $2,001square feet 1,221availibility Jun 3
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Unit 0108price $2,021square feet 1,221availibility Jun 12
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Unit 0245price $1,605square feet 1,087availibility Jun 4
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Unit 0149price $1,625square feet 1,087availibility Jun 18
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Unit 1117price $1,946square feet 1,221availibility Jun 6
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Unit 1022price $1,669square feet 796availibility Now
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Unit 1154price $1,654square feet 796availibility Jul 6
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Unit 1026price $1,729square feet 829availibility Jun 3
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Unit 1087price $1,709square feet 829availibility Jun 6
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Unit 1153price $1,729square feet 829availibility Jun 6
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Unit 0220price $1,440square feet 759availibility Jun 9
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Unit 0255price $1,440square feet 759availibility Jun 10
-
Unit 0121price $1,460square feet 759availibility Jun 17
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Unit 1069price $2,009square feet 1,221availibility Now
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Unit 1177price $2,001square feet 1,221availibility Jun 3
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Unit 0108price $2,021square feet 1,221availibility Jun 12
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Unit 0245price $1,605square feet 1,087availibility Jun 4
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Unit 0149price $1,625square feet 1,087availibility Jun 18
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Unit 1117price $1,946square feet 1,221availibility Jun 6
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities.
- One-Time Move-In Fees
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Administrative Fee$200
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Application Fee$50
- Dogs Allowed
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Monthly pet rent$40
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One time Fee$200
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Pet deposit$200
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Pet Limit2
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Restrictions:No age or weight restrictions, breed restrictions apply.
- Cats Allowed
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Monthly pet rent$40
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One time Fee$200
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Pet deposit$200
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Pet Limit2
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Restrictions:No age or weight restrictions, breed restrictions apply.
- Parking
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Surface Lot--1 Max, Assigned Parking
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Garage--1 Max
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Covered--
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Other--1 Max, Assigned Parking
- Storage Fees
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Storage Unit$0/mo
Details
Lease Options
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Short term lease
Property Information
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Built in 1998
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350 units/1 story
Matterport 3D Tours
About The Highland
$1000 off move-in on select homes!
The Highland is an apartment community located in Maricopa County and the 85016 ZIP Code. This area is served by the Madison Elementary District attendance zone.
Unique Features
- Granite countertops
- Walk-in Closet*
- Luxury
- Online Payments Available
- Close to Downtown Phoenix
- Pet Screening & Poo Print
- Stainless steel
- Designer Lighting*
- Barbecue Areas
- Private Patio/Balcony
- Wood-Inspired Flooring*
- Complimentary Wi-Fi in many Common Areas
- Major Employer Discount
- Oversized Soaking Tub*
- Pet friendly
- Trash Pickup
- Vaulted Ceilings*
- Custom, Modern Cabinetry*
- Near Shopping, Dining and Hiking
- Quartz Counters*
- Renovated Interiors
Community Amenities
Pool
Fitness Center
Clubhouse
Controlled Access
Business Center
Grill
Gated
Conference Rooms
Property Services
- Package Service
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Curbside
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Washing Station
- Public Transportation
- Key Fob Entry
Shared Community
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Breakfast/Coffee Concierge
- Conference Rooms
- Walk-Up
Fitness & Recreation
- Fitness Center
- Hot Tub
- Spa
- Pool
- Gameroom
- Media Center/Movie Theatre
Outdoor Features
- Gated
- Grill
- Picnic Area
Apartment Features
Washer/Dryer
Air Conditioning
Dishwasher
High Speed Internet Access
Walk-In Closets
Granite Countertops
Microwave
Refrigerator
Highlights
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
Kitchen Features & Appliances
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
Model Details
- Carpet
- Vinyl Flooring
- Dining Room
- Family Room
- Office
- Crown Molding
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
- Package Service
- Wi-Fi
- Controlled Access
- Maintenance on site
- Property Manager on Site
- 24 Hour Access
- Trash Pickup - Curbside
- Renters Insurance Program
- Online Services
- Planned Social Activities
- Pet Washing Station
- Public Transportation
- Key Fob Entry
- Business Center
- Clubhouse
- Lounge
- Multi Use Room
- Breakfast/Coffee Concierge
- Conference Rooms
- Walk-Up
- Gated
- Grill
- Picnic Area
- Fitness Center
- Hot Tub
- Spa
- Pool
- Gameroom
- Media Center/Movie Theatre
- Granite countertops
- Walk-in Closet*
- Luxury
- Online Payments Available
- Close to Downtown Phoenix
- Pet Screening & Poo Print
- Stainless steel
- Designer Lighting*
- Barbecue Areas
- Private Patio/Balcony
- Wood-Inspired Flooring*
- Complimentary Wi-Fi in many Common Areas
- Major Employer Discount
- Oversized Soaking Tub*
- Pet friendly
- Trash Pickup
- Vaulted Ceilings*
- Custom, Modern Cabinetry*
- Near Shopping, Dining and Hiking
- Quartz Counters*
- Renovated Interiors
- High Speed Internet Access
- Wi-Fi
- Washer/Dryer
- Air Conditioning
- Heating
- Ceiling Fans
- Cable Ready
- Security System
- Tub/Shower
- Fireplace
- Wheelchair Accessible (Rooms)
- Dishwasher
- Disposal
- Ice Maker
- Granite Countertops
- Stainless Steel Appliances
- Kitchen
- Microwave
- Oven
- Range
- Refrigerator
- Freezer
- Carpet
- Vinyl Flooring
- Dining Room
- Family Room
- Office
- Crown Molding
- Vaulted Ceiling
- Views
- Walk-In Closets
- Linen Closet
- Window Coverings
- Large Bedrooms
- Balcony
- Patio
| Monday | 9:30am - 5:30pm |
|---|---|
| Tuesday | 9:30am - 5:30pm |
| Wednesday | 9:30am - 5:30pm |
| Thursday | 9:30am - 5:30pm |
| Friday | 9:30am - 5:30pm |
| Saturday | 10am - 5:30pm |
| Sunday | Closed |
With its lush, garden-like landscaping and premier shopping centers, Biltmore is considered by many to be one of Phoenix’s most acclaimed residential communities. The neighborhood is home to the Arizona Biltmore Hotel, a resort with incredible golfing and innovative culinary restaurants, surrounded by the city’s most upscale homes.
Biltmore is at the heart of the Financial District – so you bet there will be modern office spaces, high-rise apartments, and luxury boutiques everywhere you turn. Biltmore Fashion Park is located at the intersection of 24th Street and Camelback Road. This open-air shopping plaza features brands like Ralph Lauren, Stuart Weitzman, and Jonathan Adler among numerous white-glove service restaurants.
Adjacent to the mall is the Camby Hotel’s award-winning restaurant Artizen – which is run by Chef Dushryant Singh, a “Best Upcoming Chef” nominee by Arizona Culinary Hall of Fame.
Learn more about living in Biltmore| Colleges & Universities | Distance | ||
|---|---|---|---|
| Colleges & Universities | Distance | ||
| Drive: | 9 min | 3.8 mi | |
| Drive: | 9 min | 5.4 mi | |
| Drive: | 10 min | 5.7 mi | |
| Drive: | 10 min | 6.6 mi |
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on a scale of 1 (below average) to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider family needs as part of the school selection process.
View GreatSchools Rating Methodology
Data provided by GreatSchools.org © 2025. All rights reserved.
Transportation options available in Phoenix include Central Ave/Camelback, located 2.4 miles from The Highland. The Highland is near Phoenix Sky Harbor International, located 7.5 miles or 13 minutes away, and Phoenix-Mesa Gateway, located 34.2 miles or 45 minutes away.
| Transit / Subway | Distance | ||
|---|---|---|---|
| Transit / Subway | Distance | ||
|
|
Drive: | 6 min | 2.4 mi |
|
|
Drive: | 5 min | 2.5 mi |
|
|
Drive: | 5 min | 2.5 mi |
|
|
Drive: | 6 min | 2.6 mi |
|
|
Drive: | 7 min | 2.8 mi |
| Commuter Rail | Distance | ||
|---|---|---|---|
| Commuter Rail | Distance | ||
|
|
Drive: | 45 min | 35.3 mi |
| Airports | Distance | ||
|---|---|---|---|
| Airports | Distance | ||
|
Phoenix Sky Harbor International
|
Drive: | 13 min | 7.5 mi |
|
Phoenix-Mesa Gateway
|
Drive: | 45 min | 34.2 mi |
Time and distance from The Highland.
| Shopping Centers | Distance | ||
|---|---|---|---|
| Shopping Centers | Distance | ||
| Walk: | 5 min | 0.3 mi | |
| Walk: | 6 min | 0.3 mi | |
| Walk: | 11 min | 0.6 mi |
| Parks and Recreation | Distance | ||
|---|---|---|---|
| Parks and Recreation | Distance | ||
|
Steele Indian School Park
|
Drive: | 4 min | 2.0 mi |
|
Desert Storm Park
|
Drive: | 5 min | 2.4 mi |
|
Granada Park
|
Drive: | 6 min | 2.7 mi |
|
Tonto National Forest
|
Drive: | 6 min | 2.9 mi |
|
Margaret T. Hance Park
|
Drive: | 7 min | 5.4 mi |
| Hospitals | Distance | ||
|---|---|---|---|
| Hospitals | Distance | ||
| Walk: | 10 min | 0.5 mi | |
| Drive: | 4 min | 2.2 mi | |
| Drive: | 7 min | 4.2 mi |
| Military Bases | Distance | ||
|---|---|---|---|
| Military Bases | Distance | ||
| Drive: | 13 min | 7.3 mi | |
| Drive: | 35 min | 26.3 mi | |
| Drive: | 103 min | 78.9 mi |
Property Ratings at The Highland
We had an amazing move in experience. Jamie was great. Had a great welcome package when we arrived. Apartment had very little things wrong with it on move-in. Furnishings are amazing. Looking forward to the new poolside furniture.
Property Manager at The Highland, Responded To This Review
We're grateful for your positive feedback and thrilled to hear about your smooth move-in experience. It's wonderful to know that Jamie was able to assist you effectively and that you appreciated the welcome package. We're also excited about the new poolside furniture and believe you'll enjoy it. Sincerely, The Highland Management Team
We just moved in and it's been a smooth easy process. The staff is very nice and helpful, the community is clean and very quiet. Couldn't be happier thus far.
Property Manager at The Highland, Responded To This Review
We're grateful for your positive feedback. It's wonderful to hear that your move-in process was smooth and that you're finding our community to be clean and peaceful. We strive to provide a welcoming environment for all. Sincerely, The Highland Management Team
Leasing office was very helpful moving in. The unit's garage door was dented, but everything else seemed to be in good condition. The amenities are nice, but more seating by pool is needed.
Property Manager at The Highland, Responded To This Review
We appreciate your positive remarks and constructive feedback. It's great to hear that our leasing office was able to assist you effectively during your move-in process. We've noted your suggestion about additional seating by the pool and will consider it for future improvements. If you have any other suggestions or concerns, please feel free to reach out to us at 1 602-266-0790 or highlandmgr@willowbridgepc.com. Sincerely, The Highland Management Team
Staff, maintenance, and neighborhood is always perfect. Need to clean the gym area. Very dusty, floor is dirty, and needs to refill sanitizing wipes more often. Definitely needs updating. Other from that everything else is perfect. Make sure you know that the noise level by the streets you are aware of, it doesn’t bother me but for those who are not used to traffic noise.
Property Manager at The Highland, Responded To This Review
We appreciate your feedback and are glad to hear that you find our community to be perfect. We take note of your comments about the gym area and will work on improving its cleanliness and maintenance. We also acknowledge the noise level concern and will strive to make our living environment as comfortable as possible for everyone. If you have any further concerns, please feel free to contact us at 1 602-266-0790 or highlandmgr@willowbridgepc.com. Sincerely, The Highland Management Team
I had a smooth and hassle-free experience with this apartment community. The entire process, from moving in to settling down, was incredibly straightforward. The staff and workers are all very friendly and professional, making everything feel welcoming and easy. It’s clear they care about residents and the community. Overall, a great experience that I would highly recommend to anyone looking for a new place to call home!
Property Manager at The Highland, Responded To This Review
We're truly grateful for your positive feedback. It's wonderful to hear that your experience with our community was smooth and hassle-free. We strive to make the process as straightforward as possible and we're glad to know our team's friendliness and professionalism made everything feel welcoming and easy. Your recommendation means a lot to us. Sincerely, The Highland Management Team
All of our neighbors have been so kind and helpful. The townhouse is everything I could’ve wanted and more. I recommend it to all of my friends whenever I hear someone might be looking for a new place.
Property Manager at The Highland, Responded To This Review
Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying your experience with us and that our community has met your expectations. Your recommendation means the world to us! Sincerely, The Highland Management Team
It's a great community! There are a few things in our unit we just moved into that seem like lazy quick fixes, but overall it's a good unit. Seems like they are quick with maintenance fixes too!
Property Manager at The Highland, Responded To This Review
We appreciate your positive remarks about our community! We're sorry to hear about the issues in your living space. We strive to provide quality homes and it seems we fell short in your case. We're glad to hear that our maintenance team has been responsive. Please feel free to reach out to us at 1 602-562-4973 or highlandmgr@willowbridgepc.com to discuss any concerns you may have. Sincerely, The Highland Management Team
Where do I start...first my move in was delayed a couple days. Then there are various items unclean, unfixed and undone from the previous tenant. The staff is nice but follow up and follow through is lacking. I am pretty unhappy with my start here.
Property Manager at The Highland, Responded To This Review
We appreciate your feedback and are sorry to hear about the issues you've encountered. It's important to us that all our residents have a smooth transition and a positive experience. We apologize for any inconvenience and would like to address your concerns directly. Please reach out to us at 1 602-562-4973 or highlandmgr@willowbridgepc.com at your earliest convenience. Sincerely, The Highland Management Team
It’s a great community. My wife and I love it. Everyone is very nice. It feels safe for the most part. The homeless are the only issue but the Phoenix homeless problem shouldn’t reflect poorly on the Highland
Property Manager at The Highland, Responded To This Review
We appreciate your positive feedback and are happy to hear that you and your wife are enjoying the community. We understand your concerns and are continuously working on improving the overall experience for everyone. Thank you for your understanding and support. Sincerely, The Highland Management Team
Been here 3 years and absolutely no complaints - great location, quiet, pet friendly, friendly office staff and quick response for maintenance issues. Also great pools and fitness center.
Property Manager at The Highland, Responded To This Review
We appreciate your positive feedback and are thrilled to know that you've enjoyed your time with us for the past 3 years. It's wonderful to hear that you've found our location, pet-friendly environment, and amenities to your liking. We're also glad to know that our team has been able to assist you promptly. Thank you for being a part of our community. Sincerely, The Highland Management Team
Just moved in and so far so good! The neighbors have been very friendly and quiet which is nice. The office staff has been so kind to us. I would definitely recommend this place!
Property Manager at The Highland, Responded To This Review
We're grateful for your positive feedback and are happy to hear that you're settling in well. It's wonderful to know that our community and team have made a good impression on you. Your recommendation means a lot to us. Sincerely, The Highland Management Team
When I put in a request they show up. I put in that my dishwasher was not draining the very next day they came out and looked said it needed a part. By Monday they had the part and my dishwasher was fixed. Been having the same maintenance team since I been here. Always nice and respectful. Just renewed my lease. In the 5 years I been here I have had one issue and it was my AC. Not the property's fault they had to wait for a part. I will continue to renew my lease. This is home
Property Manager at The Highland, Responded To This Review
We truly appreciate your kind words and loyalty over the past five years. It's wonderful to hear that our maintenance team has been able to assist you promptly and efficiently. We're grateful for your understanding regarding the AC issue and are glad that you consider our community your home. We look forward to many more years together. Sincerely, The Highland Management Team
Great experience so far! I had a issue with the air conditioner. I submitted a work request which was super easy online and maintenance came the next day.
Property Manager at The Highland, Responded To This Review
We're grateful for your positive feedback. It's wonderful to hear that you found our online work request system easy to use and that our maintenance team was able to promptly address your air conditioner issue. We strive to make your living experience as comfortable as possible. Sincerely, The Highland Management Team
Wonderful neighbors, super chill environment but still upkept to the 9s! Seriously love everyone who works here and everyone I’ve met that lives here!
Property Manager at The Highland, Responded To This Review
We're truly grateful for your positive feedback. It's heartening to know that you appreciate the environment and the people in our community. We strive to maintain a welcoming and well-kept atmosphere for all. Thank you for being a part of our community. Sincerely, The Highland Management Team
After a year of living here we are renewing our lease, so far so good! There are a few things I would change if I could but overall it’s been nice living at the highland.
Property Manager at The Highland, Responded To This Review
We appreciate your feedback and are happy to hear that you've chosen to renew your lease with us. We're always looking for ways to improve and your suggestions are valuable to us. Please feel free to reach out to us at 1 602-562-4973 or highlandmgr@willowbridgepc.com with any suggestions or concerns. Sincerely, The Highland Management Team
The Highland Apartments offer a welcoming community with fantastic amenities. Incredibly dog-friendly, it's the perfect place for both you and your furry friends to thrive!
Property Manager at The Highland, Responded To This Review
We appreciate your kind words and are thrilled to hear that you and your furry friends are enjoying our welcoming community and fantastic amenities. We strive to create a comfortable and enjoyable environment for all our residents. Thank you for choosing us as your home. Sincerely, The Highland Management Team
My girlfriend and I moved in this week and have been very happy so far. Our leasing agent Diallo has been there to answer any questions about the area and resolve any and all issues we've had with our townhouse. We're excited to enjoy everything the highland has to offer
Property Manager at The Highland, Responded To This Review
We appreciate your positive feedback. It's great to know that you and your girlfriend are settling in comfortably and finding our team supportive. We're dedicated to making sure your experience at Highland remains enjoyable. Sincerely, The Highland Management Team
Apartment is clean and beautiful, staff is amazing and helpful as well as patient. Everything looks like it is well taken care of. Diallo is beyond amazing
Property Manager at The Highland, Responded To This Review
We're grateful for your positive feedback. It's wonderful to hear that you find our living community clean, beautiful, and well-maintained. We're also pleased that our team, especially Diallo, has been able to assist you effectively. Your kind words are truly appreciated. Sincerely, The Highland Management Team
Great office staff and maintenance guys - very friendly and quick to help with any issues. Also love the fitness center and pools. The location of the complex itself is fantastic - so convenient to everything!!!
everything is great, i do wish you weren’t working on the meadowbrook pool mid-summer. it seems that the apartments are almost always overlooked and that’s frustrating. hoping it’s a short time for closure since it’s getting super hot.
I love the community! The pool is great, now that it is complete. The spacious units and having a 2 car garage is a plus. Best of all, management and maintenance are very friendly and approachable.
The leasing office team is very friendly and attentive to resident needs! They address any issues the same day, and the property is very well kept. This is a great community.
I was nervous about moving from our house to an apartment at The Highland. But I felt right at home when I got here. The leasing management are super helpful. The community is clean with pretty landscaping. They swab your dogs so if they find their poop, they fine you. This really helps keep it clean because I haven't seen any dog messes left out. There are upgrades being done. And the interiors are very nice and homey with upgraded appliances and light fixtures and also crown molding and a built in shelf in the wall that adds a nice touch to the place. I've lived in apartments some years ago and this is by far the best experience I've had at apartments.
Experience has been great so far (though we moved in 2 days ago). No major issues. Only small imperfections in the apartment which I am told will be fixed in the next few days. Other than that I am liking the property and apartment space. Good layout and nice community
I have just moved in and I am really enjoying the amenities and the quietness. The highland staff were very helpful and made this move amazing!
It’s been amazing living at the apartment. I love the people there. The employees are very kind and take their job seriously. The neighbor aren’t too loud making easier for us to enjoy staying there.
This apartment complex is pretty good. It is a good price at the moment, and it is in a very good location next to all of the shops and restaurants restaurants that I like
Location and amenities are great! Management is doing great to improve this community. Staff is very helpful and friendly. Big difference with previous management.
I have lived here a little over a month and from the day I moved in everyone has been so friendly. On moving day I met most of my neighbors and their furry friends, I was warmly welcomed to the community. I know I found my new home!
I've had a great experience special thanks to Angela and Sarah always welcoming and easy to talk to thanks to all Highland staff my experience has been great so far??
Great location, very friendly office staff and maintenance crew. Large gym with lots of equipment with a view overlooking main pool. Also pet friendly!!!
Love this place and it's staff. Since I work from home as an IT expensive devices gets delivered to me. They go out of their way to call me to let ke know the package was in their office.
The Highland is ideally placed on the East-West Camelback corridor, as well as North-South on SR-51, with services a stone throw away. Management has taken steps to improve the situation of dog waste (using DNA testing), a welcome measure. The Highland team is doing their best with what means are available. Missing is an attention to the exteriors : broken lights, broken barbecue installations, new trash containers due to a new provider but no real thought of how people need to access their openings and containers sitting in an old infrastructure where trash has accumulated. Trees are a treasure, but some are unfortunately dying, without replacements. There is constantly room for improvement which requires a willingness to act. Priorities could be shifted from the virtual world to the real one : less social media, and more action on the grounds. I support the Highland people that try hard to get things done, and will stay positive. I call this place home.
Love our unit - there is so much space! Management is also great at reaponding to requests and following up when needed. The amenities are nice and well maintained.
All of the leasing agents here are so amazing and thoughtful! I love the personal touches, such as invitations to cool community events and little door surprises/gifts to make us feel appreciated and part of the community :)
It's amazingly quiet for being so close to the freeway and my neighbors are not very loud. Many of the maintenance delays have been resolved and I'm very happy I moved here.
So far I love living at The Highland! I was able to do a walk-in tour on the same day and was told upfront about the pricing/move in costs which I appreciate! The move in itself was super easy as the office had everything ready for me when I arrived. The apartment was cleaned before, had a few minor issues but maintenance came and fixed those fairly quickly. Have had some bugs but with the monsoon season here it is expected especially for being on the first floor. Neighbors above are a tiny bit loud but nothing to complain about. The complex itself is very quiet despite being so close to the highway. I’ve never had an issue with mail being stolen and feel very safe walking around at night by myself if need be!
I really loved this area its peaceful, withs lots of greenery and a pool to relax and let's not forget the gym for health fitness. The rooms are spacious and the services are rendered on time.its really awesome to be here.
Hello good morning my experience from living in a different side of this way better place to live. The staff is awesome always outstanding and helpful the maintenance staff is always on point the community here is great love it
Amazing all around!! Staff is so friendly and really do care about their residents. I’m loving the newer community events they have done recently, although I haven’t been able to attend yet! I’m looking forward to more emails letting me know about important things going on in the community!
First I'll say that the inside of the apartment we live in is nice, the layout is good, spacious and in pretty good condition. BUT, in the year that we've been here, the upkeep of the property has gone from bad to worse, and if you have an issue it takes months to get it resolved. When we moved in our dishwasher wasn't working and it took 2 Months to get a guy to come fix it, and he fixed it in 5 minutes. The last straw was when our dryer died and it took 2 Months before we got a new one. The Office and Manager will NEVER return a call or follow-up with you, even though me and my Wife called everyday. By the time they finally compensated us for the money we spent at the laundromat, we were within our 60 Days to end our lease, but of course THEN they wanted to be 'by the book'. And we had to stay another month at a higher rate. Horrible service is what you can expect from them at inflated priced for the area. You can find much better Apartments, in better locations for hundreds less. ??
It is a beautiful community located in a great part of town with lots around to enjoy
It is a great place to live, great location, beautiful apartments.
We have lived here for 6 years and have had a good experience for the most part. However, in the past year and a half we have experienced a lack of response to our maintenance request (3+ months or even being closed before addressed) and now a $300 increase in rent. Paying more when we don't even get what we are paying for at our current amount is crazy. We have addressed this concern with the front office with no answer other than "sign your lease or move". Corporate has also not responded to our concerns. They do not seem to value long-term residents and just keep saying maintenance is catching up on requests... They will never catch up at this rate. Disappointed at this downfall and lack of communication and care for residents. Sadly would not recommend anyone live here at this point which is a shame after spending so many years here...
I really enjoy the management team and how friendly and diligently they work to answer any of my questions! They take the time to show they care and make you feel welcomed every time you walk into the office. It's nice to know I feel like my "voice"'was heard when asking questions or expressing concerns. The community is always clean, it's quiet and I love how fast maintenance gets the jobs done!
Pros: Townhouses have a garage attached. Carpets replaced after each tenants. Cons: Where to begin… - street racing all hours of the day right next to the complex, good luck getting a good nights sleep. -there is a cat colony here that poops and pees everywhere and are aggressive toward dogs, the neighbors leave trash everywhere from feeding them and it attracts rats and roaches, and has the cats meowing loudly outside everyone’s doors for food. There’s a new stray in the complex each week. Management knows about them and does nothing. - complex is disgusting, always trash everywhere, there is no one that maintains the grounds so trash is constantly overflowing and scattered everywhere. - has security go around and put notices on cars that don’t have updated registration but will not enforce the “no parking in front of garages” policy so I am constantly getting blocked in and dodging trucks that are sticking out into the road parked in front of the garage. -gates are almost always inoperable, anyone can enter the community. -not enough parking for the amount of residents, by 8pm every space is taken which makes people park in front of their garage, causing issues for others.
Noisey neighbors stomping up the stairs, listening to loud music in their cars with that booming bass barking dogs (alone in apartment?). People not picking up after their dogs and the trash by the mailboxes usually overflowing.
Overalll place is safe and only compliant is the gym way to tiny. But again its home vibe it gives an all that matter's
the people that work for this community are great. I lived in the unit for 2 years, for the 1st year the residents on the adjacent wall were up all hours of the night smoking weed and I could smell it in my bedroom and bathroom...once they left everything was good.
Felt like a neighborhood, good size of apartment, great location. Had a few issues with marijuana smells but this eventually resolved. Sometimes large vehicles parked in front of apartments in the areas we had to drive through, which could be a little stressful.
The Highland Photos
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The Highland has one to three bedrooms with rent ranges from $1,440/mo. to $7,869/mo.
You can take a virtual tour of The Highland on Apartments.com.
The Highland is in Biltmore in the city of Phoenix. Here you’ll find three shopping centers within 0.6 mile of the property. Five parks are within 5.4 miles, including Desert Storm Park, Steele Indian School Park, and Granada Park.
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
Walk Score® measures the walkability of any address. Transit Score® measures access to public transit. Bike Score® measures the bikeability of any address.
What is a Sound Score Rating?
A Sound Score Rating aggregates noise caused by vehicle traffic, airplane traffic and local sources
1601 E Highland Ave
Phoenix, AZ 85016