The Heights at Chino Hills

I’ve lived here now for a little over two years and recently transferred from one unit to another. The team is quick to resolve most issues and Steven, who helped us initially, took a lot of effort to get to know us and is always so kind and supportive. Maintenance is mostly on top of it. when we moved in to our new unit, the freezer didn’t work, the icemaker didn’t work, the dryer didn’t work, the water heater wasn’t plumbed correctly, there were large holes in the walls, the doors didn’t lock, the screen was damaged, and a garage panel is damaged. The kitchen was also never cleaned, and in general the apartment was not in “move in ready “condition. All that said, the majority of these items were repaired quickly, the only open frustration I have, is that we lost an entire refrigerator full of food, including meat. When I asked the assistant manager, if there was any opportunity for a credit, since we lost everything due to the disrepair of the freezer, she said there was nothing they could do. The move out process of our last place was fairly easy, I will say that as far as a transfer is concerned, they made it fairly stainless for us. In our years here we have worked with a lot of the maintenance staff, Gus and Robert are always top-notch, and we’ve gotten to know Albert recently who also seems fantastic. The layouts of the apartments at the Heights are excellent, which is why we’ve stayed for so long. The only feedback I would share about apartment layouts is the incredibly inconvenient locations of the fireplaces.

It is so nice to walk into the office and feel welcome. Always a friendly face and helpful in whatever is needed. We need more people in this world like your employees and that is including all of the workers on the grounds.

The Heights at Chino Hills is a first class facility from the apartment units, to the grounds, to the quality of the entire staff including maintenance. The setting here on Slate Dr. is beautiful in a quiet neighborhood. This complex is highly rated from my perspective. Richard C.

I really appreciate maintenance. When I have a problem in my apartment, they always get there right away and I appreciate it so much, thank you

There are many choices here in Chino Hills and I am very glad that I chose the height. I had been here years before when I was building out my home and I’m happy to be back for just a short period of time hopefully before I buy another home, but so far everything has been excellent. !

The heights at Chino Hills is a great environment. Everyone is very friendly and greeting ! The team is very welcoming and supportive. They are kind and have helped us tremendously! They are pet friendly and love our dogs. I would definitely recommend coming in and taking a tour ! Any questions you have they are very helpful.

Everything continues to work smoothly in our apartment! We love living here…

The Heights at Chino Hills is a very nice place to reside ! Highly recommended !

The heights at Chino Hills is a place to stay at ease. Any maintenance issue they fix it for you. The apartment is well maintained. Just recently, they did concrete repair and power washed the dumpster.

We really enjoy living here at the Heights! Tiffany and Julia in the leasing office made the entire process so smooth! They were so helpful and continue to be which we appreciate very much! Looking forward to using more of the amenities like the pool, fitness center etc as we continue to get settled into our new home!

It is great and safe. The area is very comfortable and I like how modern the look is. The service is great too! One of the better apartments out there.

The Heights at Chino Hills is a safe, quiet and warm community. Maintenance is excellent and the quality of each apartment (I've lived in a 2 bedroom moved to 3 bedroom) has exceeded my standards for quality apartment living. It is also well lit and walkable at all times of the day.

The Heights is a wonderful place to live! The team is always very helpful.

Quite a nice place to reside. We enjoy living here .

Front office staff and the management is very kind and professional. Steve is very kind and helpful staff. I haven't met so nice and professional front office person like Steve before at other rental properties before. Thank you, The Height at Chino Hills staff!

Clean, safe, and friendly staff. Beautiful apartments with lots of amenities.

Amazing community, staff and management. Very decent, professional and understanding.

Very, very quiet place to live. Front office is the best.

Great place to live! It’s a safe place to live and is managed by people that treat it as if it was where they live. Views are phenomenal!

It’s close to the freeway and services you need. Parking is never a problem. And it’s nice and quiet

If you are looking for a safe, peaceful and well-maintained area with a management that you can depend on, this is the right place.

management is easy to talk to and maintenance is courteous, knowledgeable, and professional

The community is well maintained, quiet, peaceful. The staff is friendly and dependable to help resolve any problems. It feels safe for children and is just great overall.

A really beautiful place to live. The heights team keep this place looking good at all times.

Heights at Chino Hills, is located in a very peaceful and clean environment with a very friendly neighborhood.

The staff is very accommodating. Marlene goes above and beyond to make sure residents are taken care of. Thank you, Marlene!

Great Management Staff led by Christy who makes you feel as though you are the only tenant. Beautiful and safe community

Have enjoyed living here. Weve had great neighbors. Staff very pleasant.??

We live in the Heights at Chino Hills and the entire staff here have always been kind & helpful. Recently, our washing machine stopped working, I sent a email through the resident portal before the office was open and they sent Gus right away, he quickly fixed the washing machine in one visit.

The location is amazing and the staff is helpful especially Marleen. She is very helpful.

From Robert to Albert to Ivan, I have received nothing but outstanding professionalism and customer care. Thank you!

From our first visit at the leasing office and the team there to our actual move in date everything was excellent. Leasing staff is excellent. Community is very nice and the neighbors are pleasant.

After a lengthy search for a place to begin my life together with my new bride, i convinced her to take one more look for the day. We arrived and I could see her face light up. We walked in and were greeted by Steven, who couldn’t have been more helpful in answering all my questions. After a brief tour of the model we decided that this would be our place to start our lives together. We couldn’t be happier with the decision that we made!

My overall review is that of a wonderful living experience. For over 3 1/2 years, the staff have made our time here very enjoyable. I have no complaints. The staff are to be commended for excellent service.

The Heights is a clean, quiet, beautiful place to live. I am sure most complexes do this, but each year they max out the legally allowed rent increase - so expect rent to jump every year no matter what. Its expensive - but that pretty much is California for you.

The heights offers a great amenities with excellent tenant satisfaction!

For more than five years, I have resided at the Heights in Chino Hills, and it has been a delightful experience. The staff is pleasant and supportive, always available to address any concerns. Upon relocating from another part of the country (without physically seeing the apartment beforehand), I was met with a fully refurbished unit that was immaculate, spacious, and equipped with all the necessary amenities for my comfort. The area is ideal as it is secure, and conveniently located near shopping centers, eateries, and recreational activities. In summary, I am thoroughly content residing in this rental community and would strongly endorse it to anyone searching for a cozy and well-situated abode.

The maintenance team is always dependable in getting things done. Thank you.

Property management at The Heights are very welcoming, professional, and respond very quickly. The property is well kept, no noise disturbances, and the best part is being pet friendly. Highly recommend it here.

What I’ve enjoyed about The Heights is the amount of available parking. Garage is spacious for a one car and storage. Well kept clean grounds. Quiet community.! Excellent management. Quick maintenance requests. I couldn’t ask for a better rental experience!

The Heights at Chino Hills, a peaceful community to call home ??

The Heights has been such a great experience for my husband and I so far. The leasing office team has been so great and kept us updated on everything regarding our approval up until we finally got approved. They always answered any questions we had!

Maintenance Team are always reliable. Thank you. Keep up the great work.

This is a wonderful place to call home, we love the fact that it is very well maintained and everyone from Management to Service Technician is respectful and patient. Maintenance and other calls are answered in a timely manner, and everyone is very genuine and really do their best to ensure that we are comfortable and happy to call this our home. We have been here for over 10 years and really enjoy it, this is a clean and safe place. Sometimes the dogs can get a little loud but that's understandable, dogs will be dogs and have to bark :) Keep up the good work.

Love the community team and maintenance team! Superior resident service and attention to detail.

The Height has been my home for almost 12 years. I hope I can live here another 12

The community at The Heights is upscale and very affordable. Amenities are well maintained and the staff are always professional.

The Heiights in Chino Hills in not only a beautiful home comunity, they provide an Elite level of resident service

The manager, Christy, and her team are phenomenal. They make you feel as though you are the only resident in the community.

Beautiful friendly community with many walking trails in the area.